There is a bug on my Qtec 2020(FW:166)-
when someone calls me no signal goes to my QTEC(But the beep signal goes from calling phone)-sometimes signal goes only at the end of the call,and i see a call as missed.
what is it :?:
It is difficult to say exactly what could be causing this kind of problem.
Might I suggest some troubleshooting tips?
1. Backup your device
2. Hard-Reset
3. Try some incoming calls to see if they work correctly.
4a. If 3 did not fix, try flashing your ROM with the newest version.
5a. If that solves your problem, re-install all of your programs and you are finished.
6a. If it does not solve your problem, you may have a hardware problem, contact the vendor.
4b. If 3 did fix your problem, re-install your programs one-at-a-time, giving time for testing between loading programs. Only after you have proven that call reception still works do you install the next program. In this way you determine if a program you have loaded is causing your problem.
HTH!
if I understood you correctly, you have a problem where the Incoming Call bubble doesn't show, not ringing sound when someone calls you. And sometimes, it takes like 5 seconds delay before it shows or rings?
i experienced this after installing some phone related software. i suspected that the system somehow is overloaded, and the memory is somehow insufficient to handle incoming call and notify you in time.
Do you have RingtoneX, PocketZenPhone, IA Caller ID, Caller2Picture, Cell Profiler ... etc installed? What are the phone related apps you have installed? Or perhaps, could you list what are in your \Windows\Startup, let us troubleshoot the culprit.
chriswo said:
if I understood you correctly, you have a problem where the Incoming Call bubble doesn't show, not ringing sound when someone calls you. And sometimes, it takes like 5 seconds delay before it shows or rings?
i experienced this after installing some phone related software. i suspected that the system somehow is overloaded, and the memory is somehow insufficient to handle incoming call and notify you in time.
Do you have RingtoneX, PocketZenPhone, IA Caller ID, Caller2Picture, Cell Profiler ... etc installed? What are the phone related apps you have installed? Or perhaps, could you list what are in your \Windows\Startup, let us troubleshoot the culprit.
Click to expand...
Click to collapse
YES.YOU ARE RIGHT.
From your list i installed only POCKET ZEN PHONE(but i also had this problem before i'v installed PocketZenPhone).
WINDOWS/STARTUP:
AFlashMan
CFlashMan
CheckAutorun
ChgDflnk
IA_Caller_ID(MAYBE THIS IS BUG :?: -but i have not it ins.on my QTEC)
MMReg
NFlashMan
poutlook
stk
TFlashMan
GUYS,Please,help...
So,what causes the bug :?: :roll:
I am running PocketZenPhone also, and do not experience this problem.
Unfortunately, I still believe that a HR is the only way you can prove that the problem is caused by software you have installed and not the hardware. It sounds drastic, but you must start from a clean PPC and prove that it works, then figure out which software is causing the problem.
ok,i'll soon try it.
BUT i wanna hear from chriswo what to do,cos he got the same bug. :arrow:
I've got a similar sort of bug, not sure what causes it though and its a pain,
I cant get the volume slider for the phone to stay above zero, i raise it and it beeps as i do it, and i close the volume control, open it againg and it back at the bottom, If i recieve an incomming call, all that happens is the screen flashes with the incomming call alert but no ringing tone at all?
how are the phone settings set ?
as in ring type ?
and how are the sounds and notifications settings
just checked them and they all appeared to be ok, but i wend back in and changed my ring tone and then tried to change it back and it said
'this ring tone is not working properly, You may want to choose a different one to use.'
Very strange, so i am now using oldphone as my ring tone and it is working perfectly!, looks like one of my ring tones has got corrupted somehow
I had the same problem also
Fix by HARD RESET.
At that time I try to test many Phone edition program. (on XDA 1 2002).
After that everytime when I try to install some new program, I'll backup my data first.
so,i still waiting for chriswo,cos he knows this sort of bug...
Hi, can anyone advise as to why I lose the all sounds on an Orange Branded M3100 phone, other that Microsoft voice command 1.6 no other software has been installed! The details of the ROM are as follows
Operator Version: 14.123.1.614
ROM Version: 1.23.61.4
ROM Date: 07/13/06
Radio Version: 1.06.00.00
Protocol Version: 32.37.7010.01H
Here what happens no sound on the phone, reset the phone sound is now back, after a while, don’t know how long but the sound disappears, you get no ringing sound, menu click sounds nothing, reset the phone again and all is back, so it would suggest that it’s not a hardware failure but a software failure, how can I stop the orange branding installing itself after a cold reset in case something there is causing the problem, has anyone else came across this problem?
This is a brand new phone only received it Friday, does it need to go back?
Kind Regards
Dogo
I've recently noticed on my 8525 too, after a while it seems to just go on silent but the setting isn't changed it still set to on and no sound comes out of the phone no matter what program is used.
Phew, I thought it was just me..
I have noticed it may be something to do with the Bluetooth ear piece, although it always seems to happen when I have left the phone a while. and never when I try to check for the problem
To isolate whether this is hard or software you could try doing a full backup. Do a hard reset and let the device run for as long as it would normally take to show the problem, without any additional software. But do run wifi and power intensive applications to warm up the device - as this can cause internal connector problems.
If the problem is gone, this will tend towards a software problem although not an absolute guarantee. There are some issues that are related to both soft and hardware!! For example the screen fading to white issue can be caused by running (power intense) software that makes the device warm and that in turn causes pressure to be put on the screen.
A final thought, the speaker connection block is next to the stylus tip. There have been cases of the inserting and removing of the stylus causing the connector to become loose. This can cause intermittent sound or no sound at all. The warranty voiding fix is easy. Remove back and check connection is tight. No further dismantling needed. Ensure camera toggle arm is engaged before putting screws back in. (Rear Speaker)
The front speaker can also have issues. has spring contacts that can become slack - poor contact with m/board. There is a thread on checking this.
Mike
No Sound, not a Stylus issue
8525, ms voice dial 1.6,
HTweakC 2.0,
SBP Mobile Shell 1.0.0 build 2632.
ROM 1.34.502.1
radio 1.16.00.00
This has been happening about a week, nothing new installed. On Saturday I missed 12 calls because it was "auto-muted" nothing was on mute, just no ring sounds or anything else. I thought it might be some setting, I suspected that it didn't come back after I had set on vibrate for a meeting, so I went through everything, looks good. had to soft reset for audio to come back. Happened again Yesterday morning after being on charger, had to soft reset, happened again this morning after being on charger, had to soft reset. I'm suspicious of the charge ciruits, the phone was placed on a night-stand and I checked to make sure sound was working AFTER i plugged the charger in (i am an on-call engineer for hospitals) when I got up this AM the first thing I checked was the sound, no sound. Had to do a soft reset and sound is fine.
THIS IS VERY, VERY, VERY troubling.
i cant say that my sound has been "loose"
thefunkygibbon said:
i cant say that my sound has been "loose"
Click to expand...
Click to collapse
yep, I agree. My keyboard slider might be loose, but never had problems with the sound.
No sound - possible solutions
I too have had the no sound problem, but I also have a solution (well it seems to work for me and a few other people I know)
I have found that if I have more than about 800 sms messages on the phone (combined count across inbox, sent items, deleted etc...) my phone will decide sometimes to stop making any sounds.
Other symptoms include thew screen not going back to the background when problems are "closed" (well press the X button), sometimes not changing from portrait to landscape.
Hitting the reset key temporarily fixes the problem, but it strike again at any time...
I have seen this on both the official UK orange firmwares
As a side note, more than about 1000 sms messages and 5 unread sms messages and the phone will lock up about 10 seconds after the phone boots up. You have to be quick when the phone boots to go in to the sms inbox and delete 1 message before the phone locks up. This can be a bit tricky but i have done it a few times
from readingmany related threads, it looks like there are several causes for this issue. for me, it was definitely microsoft voice command 1.5 and 1.6. I turned off any notifications from voice command and my problem went away. no calendar voice announcements, no callerid, no bluetooth routing announcements, etc. voice command simply doesn't give up control of the audio sometimes, and it appears to occur most when it wakes up and announces something.
All I use voice command for now is voicedial. try that a while and see if you are fixed.
1.5 was worse, but 1.6 does it too.
good luck!
wes
saga continues
It did it again, twice in one day. Picked up the phone, (it had been resting on the table for several hours). No sound, I tested by placing a call and turning speaker on.. this works! So the speaker (rear) is fine as well as the front (ear).
After I heard the speaker on speaker phone I tried hearing the dial tones or other sounds, none. No incoming ring.
Device and phone volume on FULL
Turn volume off, vibrate, on, off on, and from phone screen turn to vibrate then back to sound
Vibrate still works for inbound calls
Turn voice command off and on
Go to phone (in settings and play the ring I've chosen) and suddenly it’s working again?
I'll try the turning all but phone options in voice command to no-notify. But to tell you straight, this is silly, one more day of this and it's probably (unfortuately) crackberry city for me. I simply can't have a phone that doesn't ring. I guess some ittertation of an O2 would do.. but I'm not too keen on plopping down another 5bills....
any ideas?
labrati said:
It did it again, twice in one day. Picked up the phone, (it had been resting on the table for several hours). No sound, I tested by placing a call and turning speaker on.. this works! So the speaker (rear) is fine as well as the front (ear).
After I heard the speaker on speaker phone I tried hearing the dial tones or other sounds, none. No incoming ring.
Device and phone volume on FULL
Turn volume off, vibrate, on, off on, and from phone screen turn to vibrate then back to sound
Vibrate still works for inbound calls
Turn voice command off and on
Go to phone (in settings and play the ring I've chosen) and suddenly it’s working again?
I'll try the turning all but phone options in voice command to no-notify. But to tell you straight, this is silly, one more day of this and it's probably (unfortuately) crackberry city for me. I simply can't have a phone that doesn't ring. I guess some ittertation of an O2 would do.. but I'm not too keen on plopping down another 5bills....
any ideas?
Click to expand...
Click to collapse
I have just read your last two posts. I am wondering whether you are saying you have a sound/ringer problem OR whether you mean the phone sometimes crashes and therefore does not ring (i.e. you then need a soft reset) and sometimes you discover you've missed a call but never heard it ring.
If the above is true then I think you need to look for the solutions for avoiding hangs/freezing. I can guide you to these or a search will show them. It certainly does not appear that you have any physical problem with the speaker/earpieces.
Mike
dogo said:
Phew , I thought it was just me..
I have noticed it may be something to do with the Bluetooth ear piece, although it always seems to happen when I have left the phone a while. and never when I try to check for the problem
Click to expand...
Click to collapse
Hi, I never had a sound issue untill I started usin my HT820's, but have noticed a few times lately that my device sounds arent working, (I dont mean always through to the bluetooth headset) and I just power off/on the device, I dont get that many calls, so I havent missed any, and wasnt sure if it was rom or bluetooth related for sure, but I do usually leave my bluetooth on, just not always the headsets, it also doesnt happen a whole lot.
Loose connector
I'm not sure if this will help anyone, but i was losing sound on my 8525. I had dropped my phone twice and the rear speaker connection had gotten loose so i opened it up following the directions at http://www.howardforums.com/showthread.php?t=1152710&page=1&pp=15
and now i have sound again.
Continued Issues
Mike, thanks, the issue isn't with the phone locking up at all, it's been very stable, I think I've soft-reset probably 3 times in two months.
The phone literally will stop emitting any sounds. I can still hear if I place a call and if I place that call on speaker phone it's fine. However if you call the phone, try to play an audio file, etc there is no sound that emits from the device.
It did it AGAIN today, I tested, was able to place a call and put it on speaker and called it with my other phone, the pop up screen announcing the inbound call came up and everything else on the phone worked as it should (except no ring). I then went to settings phone and hit ok (top right of screen). BAM.. sound was working on the device again, inbound calls ring, able to play audio etc.
I did note one other possible anomaly, I have my PTT mapped to initiate voice command, when trying to use this I was unable to initiate voice command. After going to phone and pressing OK, voice command started working again. W/O voice command I'm sunk, I have 500+ contacts.
I placed a call to AT&T and I'm back on the "chronic retention" list.. ughhh.. I went through 8 treo's last time. I don't want another basket of refurbs to deal with, I like WM so much better than previous interfaces.. any ideas are very, very, very welcome.
-mike
More information
This morning, the sound was gone again, but I went into settings and started playing to see what else might induce it to work again, I tried voice command again, disabled and re-enabled, that didn't work.
I then went into sounds and that didn't work, went into Today, and Buttons neither of those worked, but when I went into input (didn't do anything, just opened it and closed it) sound started working again.
Hopefully, none of you guys have a newer ROM with the loud startup animation and attempted to turn down that volume via the registry as outlined in the wiki. Unfortunately, doing that also lowers the speaker volume so I just disabled the animation instead. Phone and bluetooth sounds fine but mp3 and everything else were also lowered to a whatever level depending on the startupanimation volume you set.
update
It did it to me again yesterday, this time only going to settings phone and pressing OK would make sound come back.
Today, the phone refused to dial or emit any sound. Would not come back after soft reset (would not dial, no sound) had to do a hard-reset (removed battery). After first soft reset a windows came up to advise that mobile voice command couldn't start...
For a darn near $500.00 phone this is pretty sad. Love the phone but gee whiz...
Daily occurance
Well, it does it every single day at least once a day, and I've noticed the phone has slowed a lot, sometimes during SMS or email the cursor goes away or I have to wait 20-30 seconds for words to complete typing after I've finished. I guess I'll get my refurb next week. Perhaps go back to palm.. dunno...
possible fix?
I turned OFF the SMS message sounds and it seems to be working w/o losing sounds again! I'll let it run for a couple of days and see if this is the deal, but I now have no audio announcement for ActiveSync, POP email, SMS, or MMS. I do have audio/vib for missed calls. Anyway, it's been up and running fine all day. Good Grief.
no fix in sight
On hold with ATT right now for another phone. It did it again today at about 10AM. Strange, it may be time sequential, but it didn't do it at all yesterday.. it was great to have the phone ring.
In between testing Karmba and Schaps ROMs on my Trinity I realized that it was not ringing any more. Income calls get through, I can see the pop un in the screen but no audible ring. Music and every other audible notification is working fine.Last night I flashed back to Karmba a7.2 elias, and it started ringing, but this morning problem was there again. Any idea? Will be that soft or hard problem?
No ring
I have the same problem. I cannot get my phone to ring. I what WM6.1 and when you try and change the ring, it will revert back to "Ring-WindowsMob" and you can not exit the screen by hitting the "OK" button or the "OK" on the screen. Any help would be great.
Scott
I just have the same problem after a couple of moths using Faman 4.0 with no mayor issues, it stopped ringing, all other sounds or music are ok.
I had the same problem, because tha wma file format was associated to another player and not to the standard player...
http://www.freewarepocketpc.net/ppc-download-pmclean-v1-06.html
The Notification bug in Windows Mobile 2003 / WM 5.0 that causes slowdowns and alarm problems, i have resolved my problem with pmclean .
See also in main menu "Tools > Automatic Start"
sorry for my bad english,i'm italian people
Happened on my Xperia
I lost the incoming rings and the ability to change ringtone when I associated wma files with mortplayer.
I unchecked it in mortplayers settings and now everything is fine again.
Thanks speederi.
guys, it might be a 3rd party software that causes the issue. Did you guys install any other softwares that relates to audio before the problem occurs?
Like myself, i installed SRS WOW (and might did something wrong to it) - sounds were ok but after i turn off the device and wake it up, sounds are gone - actually it still plays, but very2 soft and you can hardly hear (even if i set the vol on max).
Doing an uninstall doesn't help at all. Luckily i had backup (using SPB) before installation, so i just restore back those data and got everything working back as normal.
Maybe more info would help for the rest to troubleshoots?