Database Users

I cant get my contacts / calender to sync?

Im using everything from the disk... Just wont sync? Any ideaas!

did u install outlook?

Yeah I have activesync and the oulook express from the disk installed.
It just comes up
activesync encountered a problem on the desktop
or if im running outlook express i get ...
cannot synchrinize with the outlook profile you are using, because a different profile was previously set up or the profile is password protected.
please open outlook using the appropiate profile.

Can anyone help? Im really wanted to put the update onto my phone but dont want to loose all of the contacts.

You cannot use Outlook Express with ActiveSync. That CD would have included Outlook, not Outlook Express. If you did install Outlook it sounds like you haven't run it, where as it should have prompted you regarding importing your OE account, etc. You can use a proggy called SyncData if you insist on using OE though I have no experience with it.
Good luck!
Steven
chow

Im running outlook but its still coming up
cannot synchrinize with the outlook profile you are using, because a different profile was previously set up or the profile is password protected.
please open outlook using the appropiate profile.
I think I havent set outlook up right? I went into the properties and added my hotmail account with password etc but my outlook inbox is empty? Should it not be copying my hotmail inbox?

chrisredmayne said:
Im running outlook but its still coming up
cannot synchrinize with the outlook profile you are using, because a different profile was previously set up or the profile is password protected.
please open outlook using the appropiate profile.
I think I havent set outlook up right? I went into the properties and added my hotmail account with password etc but my outlook inbox is empty? Should it not be copying my hotmail inbox?
Click to expand...
Click to collapse
You need to forget about the phone right now and get Outlook to work all by itself. I'd delete the profile and create a new one. Once that works I'd open AS without the phone connected, delete the partnership. Then connect the device and create a new partnership.
Here's a TID from Microsoft regarding setting up OL 2002 with Hotmail support. http://support.microsoft.com/?kbid=287424
Steven

Help! I broke it, but need the calendar data

I dropped my HTC wizard and it broke. How can I access the calendar that I have activesynced on my PC? It powers on so I could probably connect it to my PC via activesync but I have no idea how I could get the calendar app running on my PC.
I used to own a Sonyericsson p800 once and it had a great utility which let you manage calendar and phonebook items via pc, is there one for windows mobile?
So basically all I want is to view the calendar items via my pc because I have every appointment and important reminder in my phone's calendar
-John

ActiveSync to Outlook
ActiveSync will sync calendar entries, notes and tasks to Outlook.
I had a similar problem with my JAMin. I bricked it while trying to flash with a customized ROM. I installed the WM5 emulator from Microsoft and managed to restore my last backup (SPB Backup) on the emulator and then sync this to Outlook.
(The local phone dealer is unbricking the phone under warranty!)

Where can I find the backups on my PC? I looked in Program Files/Activesync/ but couldn't see anything resembling a database file... Note that I'm not very technical with these things...
EDIT: I have the WM5 emulator and Outlook installed so I just need to find where the activesync backups are located.

UPDATE: Just got activesync working, so although the phone screen is busted, I can activesync it.
So please, anyone, let me know how I can get the phonebook and calendar info into my pc. I can view all the files on the phone via activesync -> Explore.

have you made any prior backups in your pocketpc?
whether you did or did not, here's an alternative method...
with activesync open, choose tools>options, then place a tick mark on contacts and calendars. press ok.
when you click on "sync", the contacts and calendar items will be placed in microsoft outlook. when you open outlook, you can view them, along with inbox, etc.

Ok, tried that and it synced them all... so they should be in my pc now, but where? Which directory??

start > programs > microsoft outlook

Can't see anything, I have Outlook 2002, maybe it does not support WM5? I did get an error when syncing:
"Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected. Please open Outlook using the appropriate profile.
Support code:8503001f"
I have never used Outlook on my PC before...
EDIT: Just to clarify: Outlook opens fine, but all the calendar entries and notes etc. are blank.
-John

i also have outlook 2002... i'm sorry, i cannot help you past this point (i understand zilch about "profiles"). i'm sure there are others who know what to do next.

There has to be a simple way to just yank out the calendar data from my phone just by using Explorer on my desktop pc, right? Please say it's so because now I uninstalled Outlook and I'm getting more errors than before, now I really don't even know where to start.
This is really driving me nuts... I know I have at least four job appointments for tomorrow, and it's now 11pm and I can't get them out of my phone, and I can't sleep because I know that I'm going to be really royally screwed tomorrow if I have to go to work and don't know where I'm supposed to go during the day.
I think I'll revert back to using a pen and paper calendar in the future...

I have to bump this up... I really need help in getting the calendar entries out of my phone.

If this was the first time you synchronised calendar data then ActiveSync should've taken you through the configuration of a new Outlook profile. If not, then you may already have a profile configured. Outlook's mail profiles can be managed from the Mail icon in the Control Panel on your PC.

I can't give you the details, but this is what I can vaguely recall.
There are a few files in the root directory of your phone that can be copied via activesynced-explorer (e.g. the mobile device on your My Computer). The file is something like PIM.xxx. If you have a spare phone to use, you may want to try copying these files into the other phone and see if the calendar stuff is in there or not.
Else, try to do activesync on another computer and transfer all calendar stuff into Outlook. when you have your new phone, just plug the phone in and have everything synced into the new phone.

Outlook contacts won't sync after upgrade

Ever since I "upgraded" to dcd 3.2.6, I can no longer sync with Outlook contacts. The only thing that syncs is Outlook calendar. Under sync-settings the contacts box is greyed out. Even if I uninstall/reinstall active sync and establish a new relationship I still cannot transfer contacts. Also, under "Getting Started" it says I need a CD rom to transfer contacts. What CD are they referring to?
Any ideas?

How many parternships does your phone use? I can only seem to get one parternship + exchange to work on mine, if I try to sync with a second PC, it only lets me sync files and notes. Not sure if it's related, but you might try removing all partnerships from both your PC and your phone and then create a new one and see what happens.
BTC

How do I remove a partnership on my phone? I removed all partnerships on my PC via activesync. How do I do it on the phone as well?
Thanks for the reply!

Open Active Sync, Click on Menu and then Options (this is on the phone) and it will show any partnerships including your exchange settings, it will also show what items are currently set to sync with each partnership, you can either delete the whole partnership or just adjust whats getting synced, turn off contacts on all of the ones that don't need it and turn it on for the one you are working on and it should become available, if that doesn't work, delete the partnerships and try again. If it still doesn't work, then something is misconfigured on your PC, default contact program, etc, something is wrong.
BTC

I ran into a problem similar to this when trying to Sync WM6.1 with 2 PCs. WM6.1 has a security "feature" that prevents syncing with multiple PC's; it has "non-local cross pollination" disabled.
It will Sync if you change a registry setting located at HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\EnableNonLocalCrossPollination to "1" instead of "0". As long as you're not trying to Sync to the same Exchange server from two different PC's (or your Outlook default files have the same name), it will work fine.
More info here: http://www.bitshift.ch/eng/support/kbase/000003.asp

I ran into this exact problem the article describes. I have an exchange linked account at work and I use an OTA exchange link with Mail2Web, and a stand along Outlook at home. It won't let me sync Contacts, Calendar and tasks with all 3, only 2 at one time. I will test this and see how it works.
BTC

Removing Outlook?

Hi all,
I've setup the Outlook Email to sync with my exchange server at work... however, it has syned my calendar and not emails (i only wanted it to do emails). For some reason, it's saying the details are not correct (yet it's capable of syncing calendar). Anyway, I've told it not to sync anything (so I won't receive them anymore) but how do I remove the account from my phone?
Thanks,
Amnesia

ActivSync
Strangely it's done from within ActiveSync and not the messaging app.
I found out after trying to setup direct push yesterday.
If you click the bottom right softkey in active sync and choose options or somthing(i forget exact item) you can change/remove accounts from there, and even change what items it syncs (calendar/contact/mail/etc) by just ticking and unticking them.

cheers mate! I'll give that a try.

[Q] Exchange Sync on Android...options?

I have managed to set up an Exchange account on my phone to sync my work calendar only.
I have got it working but the problem is that I want it "read only" on the phone so that any items I delete on the phone are not deleted on the server.
I have set it to "keep items on the phone" and also "replace items on phone"
The first time I deleted an item on the phone exchange calendar I found it was also deleted on the server/work calendar (I think it was set to "replace on phone")
But since then no matter what I set it to if I delete something on the phone it seems to sync with the server and then come straight back onto the phone so I can't get rid of it...
In WinMo I could explicitly set how to do the sync but can't seem to do that here - any help please?

Okay maybe a coincidence but just noticed something else.
Anything on the work calendar that had been added (at work) via Outlook - if I delete it from the phone it is also deleted off the calendar.
Anything I add to the work calendar using OWA does this yoyo thing with coming back everytime I try to delete it from the phone....

If your using the exchange it is only being stored/read from the one place.
It doesn't store locally.
I don't know how you can delete from the phone and not the server...
I used to save my outlook calendar as an .ics file and then import it to my google calendar. Now I just use touchdown.
That said... I want my calendar to be exactly the same on my phone as it is on our exchange.

There are some recurring meetings which are useful to keep track of at work but clutter the phone calendar.
I guess I could export but then I would have to keep doing it when new meeting are added.
The different behavior regarding appointment created with outlook and owa is odd but interesting.