I have searched this forum for 3 weeks now but have not found an answer to my problem.... forgive me if it is here somewhere.
I have a pola200 running the official O2 WM6.1 ROM including the 1.59.42.15 radio. I have a vodafone SIM with full data enabled and am certain the internet settings are correct. I know the SIM works as I have tried it in another phone.
However, I can only connect to GPRS when using GSM as the band setting on the phone. As soon as I select Auto as the band setting and try to connect a data or voice call the signal drops and the connection fails.
I know that the phone is picking up a HSPDA or 3G signal as the icon changes but as soon as I try to connect to the internet or make a voice call I get a Dialed: internet -
I have tried all available Polaris radio ROMs and also tried loading udK's Diamond R8 ROM as I thought O2 may have loaded something to stop it working. Nothing has worked.
Any ideas?
Simple question, you probably have but, have you run the Connection Wizard and is the SIM card 3G compatible because my Vodafone SIM card isn't.
I have run the connection wizard and the SIM is certainly 3G compatible - it works in other 3G phones.
Hmm, then I'm stumped. Sorry I can't be of help.
Hi,
If your polaris having radio problem after flashing with any custom ROM (or even default) and setting the radio to Murata radio, then you can try the following solution.
The problem may include:
- you have strong GSM signal but you cannot make a call ( for example 1 success out of 10 trials)
- you cannot receive any call (dropping call) not on purpose.
- The battery power drains quickly (..few hours till a half day.)
- The GSM signal is not stabile (strong but kept frequently searching again for signal).
I have tried many ways, from flashing to original ROM and set to any Murata radios, but the problem still presists. Then I did the following.
1. Flash the polaris with any original ROM
2. Flash the polaris radio with the latest official radio version ( I just used the one that included with the official rom that I downloaded from http://www.htc.com/www/SupportDownload.aspx?p_id=59&cat=2&dl_id=113)
3. When the phone is ready, go to the setting, the phone, and then the service. From there you will have two questions, then select the first question, and choose GSM instead of auto, leave the second question intact i.e. "auto".
4. Your phone will reset its GSM connection, and then just wait. It will display "G" next to the reception bar. Then you can test by making a call or receiving a call.
5. If you still have problem, try to disable the HSPDA or any 3G services.
In my case I have T-mobile, where in Europe it is claimed to work perfectly. Learning from IPhone 3g problem in US, where Apple and T-Mobile tried to blame each other, and looking back to "poor HTC support" I could suspect that HTC has not provided the (old) Polaris with "the right" 3G driver.
I hope it helps. Let me know.
Jagoan said:
Hi,
1. Flash the polaris with any original ROM
2. Flash the polaris radio with the latest official radio version ( I just used the one that included with the official rom that I downloaded from http://www.htc.com/www/SupportDownload.aspx?p_id=59&cat=2&dl_id=113)
3. When the phone is ready, go to the setting, the phone, and then the service. From there you will have two questions, then select the first question, and choose GSM instead of auto, leave the second question intact i.e. "auto".
4. Your phone will reset its GSM connection, and then just wait. It will display "G" next to the reception bar. Then you can test by making a call or receiving a call.
5. If you still have problem, try to disable the HSPDA or any 3G services.
Click to expand...
Click to collapse
I'm sorry I do not quite understand here ...flash official ROM and official radio? then what? can I then flash any cooked ROM? or ported radio from other device? Thanks.
i have an official rom 1.40.466.1 WWE with Radio rom 1.58.25.21 and also i had this radio and low signal problem since i got the phone, never had a good signal at home.
tried to set the band in phone settings to GSM as you said not AUTO and it worked like a charm. thanks a lot
Hi Deepthroat,
I just did it with the official ROM, (ROM version 3.13.405.0 WWE, Radio version 1.59.42.15). However, some reactions confirm that it also works for any custom ROM and Murata-radio. Honestly, I have not tried to any other combination, just give it a try on your current configuration.
Thus, you can skip step 1 and step 2. Just minor correction on step 3, you go to Settings, choose Phone, and choose tab Band (not service as previously posted), choose "GSM" on the "Select your network type", and leave "Auto" for the "Select your GSM/UMTS band" and finally OK.
In my case, now I still have my polaris battery fairly full even after one day. Before the battery already dropped to 50% or less in after one day.
Please confirm if it works, you will save a lot of desperate polaris owners....
thanks
I can confirm the band tab change: network type from auto to gsm and gsm/umts to umts 900+1200 + gsm 900+1800 as a solution to battery drain and poor signal related problems as written on the first post.
I'm using gullum's latest rom TF2D III with the latest radio rom 1.59.44.02.
My reception is excellent, GPS works good and battery drain is not dreadful.
About the fact that 3G is letting the battery drain very quickly.
This is not a problem, but it's just the way 3G works. 3G just requires more battery power to function.
JeFFJuH said:
About the fact that 3G is letting the battery drain very quickly.
This is not a problem, but it's just the way 3G works. 3G just requires more battery power to function.
Click to expand...
Click to collapse
I stand corrected, however I was referring to users who do not take advantage of 3G capabilities.
Jagoan said:
5. If you still have problem, try to disable the HSPDA or any 3G services.
In my case I have T-mobile, where in Europe it is claimed to work perfectly. Learning from IPhone 3g problem in US, where Apple and T-Mobile tried to blame each other, and looking back to "poor HTC support" I could suspect that HTC has not provided the (old) Polaris with "the right" 3G driver.
I hope it helps. Let me know.
Click to expand...
Click to collapse
It means that we can't use HTC cruise/polaris for video call ??
I bought the polaris at vietnam and then I used it at Indonesia using Telkomsel as carrier. before I have bad signal also after upgraded the rom to the 6.1 it became good reception for GSM connection but when I need to use the 3G/HSDPA connection there is no signal. (using Band selection )
I already upgraded the RADIO to 1.59.44.02 and the problem still the same..
could anyone help to give info how to activate the 3g connection ?
thx
JEfri
spektrumxdadevelopers said:
It means that we can't use HTC cruise/polaris for video call ??
I bought the polaris at vietnam and then I used it at Indonesia using Telkomsel as carrier. before I have bad signal also after upgraded the rom to the 6.1 it became good reception for GSM connection but when I need to use the 3G/HSDPA connection there is no signal. (using Band selection )
I already upgraded the RADIO to 1.59.44.02 and the problem still the same..
could anyone help to give info how to activate the 3g connection ?
thx
JEfri
Click to expand...
Click to collapse
As I understood, Telkomsel Indonesia has a deal with Siemens to implement 3G/W-CDMA(or popular with UMTS) but not yet HSPDA (http://www.thejakartapost.com/news/...n-contract-set-3gwcdma-network-telkomsel.html). The 3G/ HSPDA allows networks based on UMTS to have higher data transfer speeds and capacity, however not all countries have implemented it (this is commonly termed as 3.5G network). So I guess in that case, you should set the band setting tab, Networktype to "GSM" and Select your GSM/UMTS band to the one suitable to your operator.
The problem with current polaris radio is that it is still not efficient to distinguish GSM and W-CDMA networks that leads to many side-problems (stability, quick battery drain, not working camera and etc). Though, I have not tried, some of friends claimed that polaris can support perfectly video call. So you have to work hard to find the right setting for your net. provider.
goodlucks
Jagoan said:
Hi Deepthroat,
Thus, you can skip step 1 and step 2. Just minor correction on step 3, you go to Settings, choose Phone, and choose tab Band (not service as previously posted), choose "GSM" on the "Select your network type", and leave "Auto" for the "Select your GSM/UMTS band" and finally OK.
In my case, now I still have my polaris battery fairly full even after one day. Before the battery already dropped to 50% or less in after one day.
Please confirm if it works, you will save a lot of desperate polaris owners....
thanks
Click to expand...
Click to collapse
Oh ok, now I understand the relation between the battery drain and GSM band selection mode. I will try it Thanks for sharing with us.
Jagoan said:
The problem with current polaris radio is that it is still not efficient to distinguish GSM and W-CDMA networks that leads to many side-problems (stability, quick battery drain, not working camera and etc). Though, I have not tried, some of friends claimed that polaris can support perfectly video call. So you have to work hard to find the right setting for your net.
Click to expand...
Click to collapse
thanks for quick answer..
Actually I just want to use video call. Oh...very sad to hear that..
so do you think it's the polaris inherent problem that we can't do anything..?
I just try all setting..and I try also other operator like Indosat and proxl and the problem is same.
When I set the Band selection to W-CDMa or auto, sometimes After soft reset, polaris detect the 3G network but in 3 second dismiss and change to GSM network in most of the time just no signal.
everything is ok when I select the GSM only.
so no other option ?
thanks
spektrumxdadevelopers said:
so do you think it's the polaris inherent problem that we can't do anything..?
I just try all setting..and I try also other operator like Indosat and proxl and the problem is same.
When I set the Band selection to W-CDMa or auto, sometimes After soft reset, polaris detect the 3G network but in 3 second dismiss and change to GSM network in most of the time just no signal.
everything is ok when I select the GSM only.
so no other option ?
thanks
Click to expand...
Click to collapse
If I were you, I will do the following:
Telkomsel requireshttp://www.telkomsel.com/web/info_3g, in Indonesian)
1. your phone is 3g (fulfilled by polaris)
2. You have registered to 3g service
3. You are in the area where 3g is supported
4. You have sufficient 3g signal.
In addition, Telkomsel uses 3G / UMTS / WCDMA / 2100 MHz. So if you have met the requirements, just set "GSM" and "GSM+UMTS 2100" in your polaris band tab (phone setting) and don't forget to enable the HSPDA in connection tab. If it does not work, reflash your radio rom to latest official release:1.59.42.15.
If it still does not work try to use 3g service in another supported handset (nokia or ericsson), if it works then it is the time to sell your polaris (just kidding!!!).
goodluck!!
spektrumxdadevelopers said:
so do you think it's the polaris inherent problem that we can't do anything..?
I just try all setting..and I try also other operator like Indosat and proxl and the problem is same.
When I set the Band selection to W-CDMa or auto, sometimes After soft reset, polaris detect the 3G network but in 3 second dismiss and change to GSM network in most of the time just no signal.
everything is ok when I select the GSM only.
so no other option ?
thanks
Click to expand...
Click to collapse
If I were you, I will do the following:
Telkomsel requireshttp://www.telkomsel.com/web/info_3g, in Indonesian)
1. your phone is 3g (fulfilled by polaris)
2. You have registered to 3g service
3. You are in the area where 3g is supported
4. You have sufficient 3g signal.
In addition, Telkomsel uses 3G / UMTS / WCDMA / 2100 MHz. So if you have met the requirements, just set "GSM" and "GSM+UMTS 2100" in your polaris band tab (phone setting) and don't forget to enable the HSPDA in connection tab. If it does not work, reflash your radio rom to latest official release:1.59.42.15.
If it still does not work try to use 3g service in another supported handset (nokia or ericsson), if it works then it is the time to sell your polaris (just kidding!!!).
goodluck!!
Jagoan said:
if it works then it is the time to sell your polaris (just kidding!!!).
goodluck!!
Click to expand...
Click to collapse
I already all of your suggestion before you mention that... my cruise radio rom already upgraded to what you suggested...
oh sad... I should sell it ...
Can any one give me a direct link for that update ,
as when i enter my mobile S/N on download page it says that
Sorry, this software download is not suitable for your device.
plz help me am suffering from that problem
engmazen said:
can any one give me a direct link for that update ,
as when i enter my mobile s/n on download page it says that
sorry, this software download is not suitable for your device.
Plz help me am suffering from that problem
Click to expand...
Click to collapse
exactly the same here,, this is so frustrating
Here's what you guys are looking for.
WorldWideEnglish (405) WWE:
http://dl.htc.com/downloadfiles/Rom....0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe
Just tried this method and still am having horrid reception in Canada here under Rogers.
I have the following problem, when I power on my HTC HD2 sometimes does not detect a signal with two different SIM with two different providers. At other times it detect the signals with both SIM. If signal is detected after a time it loses signal (voice and data) and sometimes the signal return after a few minutes, in other cases it is necessary to reset the device. When I reset the device is no guarantee it will function, is a very random problem, both SIM work on another old device (no hd2) without problems. Normally, when it detect signal I can make calls, and after a few minutes the device can not make calls, falls silent and after a while you hear a busy tone, nor are incoming calls.
What could be damaged?
Hello,
Does this happen anywhere or always in teh same area?
From my side, I have a lot of problem to have some signal but I realized it was because my area was far from an antenna (even if being in a big town).
If you problem happens anywhere then, I would recommend to flash your radio: http://forum.xda-developers.com/showthread.php?t=611787
Hello.
I have a similar problem - sometimes i also lose my signal. At first i thought that it was random but then i discovered that i have good 3G signal but when i go somewhere where there is only 2G i have no service. this also happens every time it try to switch to "2G only".
I started noticing it after flashing Hyperdroid 3.0 NAND android on my phone in the place of Hyperdroid 1.04 (although i'm not sure it has anything to do with the NAND rom). I have tried flashing many different radios (2.08, 2.12, 2.15) and also different roms - both android and also the original WM6,5 rom.
If anybody could suggest something i would be very grateful.
task29, wipe all cashes & use more stable ROM
Dial *#*#4636#*#* phone information Set prefered network to GSM only, (or CDMA only)
Also press menu and select your band, rather than using automatic