Hello,
I have a T-Mobile Equipment Model PW10B1 Pocket PC Platform, with the ROM Version: 3.14.40 ENG, Radio version: 6.18.
After contact de T-Mobile the first time about a new Upgrade, they have respond to me this:
"You will be able to download the Pocket PC 2003 Upgrade by going to:
http://www.t-mobileapps.com/downloadcenter/Software/RUUv2.07_CEv4.01.16.exe
Thank you for choosing T-Mobile
Sincerely,
T-Mobile USA, Inc.
Customer Care Specialist "
After download the Upgrade, i tried to install the Pocket PC 2003 Update, but without success: When i start the Upgrade from the directory, C:\Program Files\Pocket PC 2003 Upgrade Utility, and after the First restart of the Pocket, i see a message on the Pocket Screen " Upgrading Wireless Capabilities..", but when finally it arrives at 100%, i receive a new message "Retry Again...", and he starts to Upgrading Wireless Capabilities Again. The problem is that he does not stop repeating this operation. After six repetitions I disconect the equipment from the PC (I know that in the installation it said "DO NOT DETACH DEVICE FROM PC...", but this did not seem normal. Then I was with a problem, because the equipment did not function 100%. So, i tried to make a Full Reset on the equipment, thinking that it would come back to factory remain, but without success, because now when he starts he starts a boot T-Mobile and after that the screen is always blank, and after a few minutes he restart alone again and again. Please Help me...
I trieed to contact T-Mobile but without success, the replay i have for them:
"Upon further research of your situation, it appears that we cannot assist you via this channel. Unfortunately our group does not possess troubleshooting documentation to support this type of advanced software issue.
You will want to contact T-Mobile "Tier 3 Data Support" by calling 1-800-937-8997 and requesting to speak to the above mentioned group. We apologize for any inconvenience this may cause.
If you have any other comments, questions or concerns, please feel free to contact us anytime.
Thank you for choosing T-Mobile.
Benjamin
Technical Support
T-Mobile"
I have already tried to contact Tier 3 Data Support, but they told to me to contact Vodafone in Portugal.
Best Regards,
[/b]
dont! write your IMEI number in public
it's a private unique number
Here is what I've done so far. Anyone with experience or anyone who has successfully gotten their setup to work, please chime in !
1. Install the JASJAM_WWE_1.20.305.3_1.20.305.104_1.07.03.10_ship.exe rom. Test. Works fine when connected by USB, syncs to any Exchange server with no problem.
However, When I try to sync to any Exchange Server or a different Exchange server through the GPRS connection, it sits on "Synchronizing folders", then "Looking for Changes" and finally after a few minutes of doing nothing, it just gives up and goes back to "Waiting for network".
2. As a test, I've tried to install a different ROM. This time ME_DT_WWE_1182553_106_10303_Ship.exe. Now when I try to connect to the GPRS connection, it retries the dial twice, then it "Dialed : open.softbank.ne.jp. Cannot connect for an unknown reason. Check your connection settings, etc.". This is after installing the SoftBank extended ROM and doing a hard reset, which worked fine for the previous i-mate ROM.
Anyone have any suggestions or ideas?
logimob
Wireless OK
After doing some more testing, and changing back to the original i-mate ROM, it seems to sync to Exchange just fine using a Wireless connection.
However going back to GPRS, and it's back to doing exactly the same "synchronising folders"/"looking for changes".
To this date, I have never had a successful GPRS sync - has anyone else?
Japan users?
There are no Japan users with SoftBank GPRS ActiveSync working....?
Hi there, Andrew (you sent him an email) point me to this thread, and will try to reply here. Actually I didn't flash my X01HT yet, but I use Exchange daily on my HTC Mteor and HTC Universal with open.softbank.ne.jp, it works flawlessly. I am waiting for HTC Taiwan to send me back my HTC Hermes (Dopod) back from reparation to try.
But ! Even with my X01HT in Japanese I have sometimes difficulties to connect to the internet and I also have the same error as yours. So this is not really only a ROM issue here.
Now I hard reseted my X01HT and soft reset it before installing the Extended ROM, so there, I do not have any Softbank crap installed my my device and once the open.soft... stuff set I have no problem neither.
Finally I know that some ROM are not Japanese network friendly, for example on my HTC Universal, with an iMATE ROM, I cannot place any Video call, nor access to my voice mailbox correctly, I can dial 1416, but when I want to access to my voice mail... it doesn't work.
Now on ALL my device here in Japan I only install a Dopod ROM, they are, as far as I am concerned the best ROM ever made and with them EVERYTHING WORKS, and I will strongly advise you to try to install a Dopod Rom on your Hermes. If you do not have it on the FTP, I have one on my desktop at the office that HTC Taiwan sent me (HER_DopodAsia_1237074_1060010_WWE_SHIP)
Fantastic, I'll try to install the rom at www.dopodasia.com/download/HER_DopodAsia_1237074_1060010_WWE_SHIP.exe
and see how I go. Thanks very much for your help and ideas.
Sorry to hear about your sick HTC Hermes!
logimob
Daimaou said:
Hi there, Andrew (you sent him an email) point me to this thread, and will try to reply here. Actually I didn't flash my X01HT yet, but I use Exchange daily on my HTC Mteor and HTC Universal with open.softbank.ne.jp, it works flawlessly. I am waiting for HTC Taiwan to send me back my HTC Hermes (Dopod) back from reparation to try.
But ! Even with my X01HT in Japanese I have sometimes difficulties to connect to the internet and I also have the same error as yours. So this is not really only a ROM issue here.
Now I hard reseted my X01HT and soft reset it before installing the Extended ROM, so there, I do not have any Softbank crap installed my my device and once the open.soft... stuff set I have no problem neither.
Finally I know that some ROM are not Japanese network friendly, for example on my HTC Universal, with an iMATE ROM, I cannot place any Video call, nor access to my voice mailbox correctly, I can dial 1416, but when I want to access to my voice mail... it doesn't work.
Now on ALL my device here in Japan I only install a Dopod ROM, they are, as far as I am concerned the best ROM ever made and with them EVERYTHING WORKS, and I will strongly advise you to try to install a Dopod Rom on your Hermes. If you do not have it on the FTP, I have one on my desktop at the office that HTC Taiwan sent me (HER_DopodAsia_1237074_1060010_WWE_SHIP)
Click to expand...
Click to collapse
After flashing the Hermes with the new Dopod image, it keeps giving me a
Network Wizard error.
I tried adding the open.softbank.ne.jp settings, but it didn't work.
Then I replaced the Extended ROM with the Softbank Extended ROM. Then the settings for SoftBank were automatically configured - but don't work. It says "the current connection cannot be used for your request". Also, the network wizard comes up every soft reset and says "Your current operator (44020) is not supported. You should obtain an update from your device vendor".
This is kind of confusing - do you have any advice? Did you use the Extended ROM as it was?
Thanks very much for your help
"Your current operator (44020) is not supported. You should obtain an update from your device vendor".
Do not worry for that I have the same problem.
Now you are telling me that you cannot login at all, cannot surf at least the internet?
Just a quick thought... my SBS do not have a real SSL, this is a SBS SSL, so when I quote the box SSL connection in my Mteor or Hermes... it won7t work... try to unquote this box...
Hi there,
Thanks for your reply. I've been messing around on this all night/all day again, and I've made some slow painful progress!
Firstly, I'm glad you had the same problem. Now I'm reassured that the problems are not related.
Next up, I've been trying to get the internet working. I managed to get it to connect before, but whenever I tried to access any site through IE, I got the error "エラーが発生しました。リクエストが不正です。 wj46000e".
I have since done a few hard-resets, and now it doesn't connect, despite me putting in the connection details 10's of times. I now get the error "Dialed : open.softbank.ne.jp. Cannot connect for an unknown reason"
Did you ever have these kinds of problems?
What kind of extended rom are you using? I just copied and pasted the whole Softbank Extended ROM, which worked perfectly on the JASJAM ROM.
If you have any ideas, I'd be really grateful.
Thanks very much
Daimaou said:
"Your current operator (44020) is not supported. You should obtain an update from your device vendor".
Do not worry for that I have the same problem.
Now you are telling me that you cannot login at all, cannot surf at least the internet?
Just a quick thought... my SBS do not have a real SSL, this is a SBS SSL, so when I quote the box SSL connection in my Mteor or Hermes... it won7t work... try to unquote this box...
Click to expand...
Click to collapse
Ok so this stuff
エラーが発生しました。リクエストが不正です。 wj46000e
I also get this error while ago... actually the first time I had my X01HT and with the Japanese ROM.
I really do not know what is going on with your device, I just hardreset my HTC Universal and put ALL the setting by hands, NO cab from crap Softbank, and it WORKS !
We should maybe meet one day, and try to let me see your device...
Fantastic - you're really giving me hope that one day soon I'll have a fully functioning device!!
I'll try restoring the original Extended ROM and inputting all the settings manually again. Hopefully it'll work this time.
I'd love to meet up for a chat and a show and tell session! I'd like to see your fully functioning device. Send me a private msg and I'll reply with my Skype/Email address.
logimob said:
Fantastic - you're really giving me hope that one day soon I'll have a fully functioning device!!
I'll try restoring the original Extended ROM and inputting all the settings manually again. Hopefully it'll work this time.
I'd love to meet up for a chat and a show and tell session! I'd like to see your fully functioning device. Send me a private msg and I'll reply with my Skype/Email address.
Click to expand...
Click to collapse
Ok Will PM U, but just for reference I flash back my Universal to its orginal ROM and not the 1.90 that we can found here, and straight after the flashing, I put manually the Softbank setting and... WORKS ! I am sure you made a mistake somewhere this is not possible otherwise
Ah ok I see... so you installed your original ROM. Is that available for download anywhere? I'd like to replicate your setup as closely as possible.
Daimaou said:
Ok Will PM U, but just for reference I flash back my Universal to its orginal ROM and not the 1.90 that we can found here, and straight after the flashing, I put manually the Softbank setting and... WORKS ! I am sure you made a mistake somewhere this is not possible otherwise
Click to expand...
Click to collapse
I just tried installing the other Dopod ROM - with exactly the same results. "cannot connect for an unknown reason". This same stuff worked perfectly on the JASJAM ROM, so I am starting to think these problems are somehow ROM related.
Where did you get your ROM from again?
logimob said:
Ah ok I see... so you installed your original ROM. Is that available for download anywhere? I'd like to replicate your setup as closely as possible.
Click to expand...
Click to collapse
This is a Rom for my universal, not my Hermes, My Hermes with a Dopod rom will be sent back to me today. And since my wife want to use the Japanese X01HT I didn't flash it to US... anyway let's meet and check this out.
Guys, are you using the standard Softbank PC Site Direct connection?
If so, you'll never get Exchange Activesync working unless you uncheck the box for "This server requires SSL" AND the Exchange administrator has configured the system to allow non-SSL connections.
Softbank's "open.softbank.ne.jp" connection is anything BUT open. They are doing port blocking and currently appear to only allow port 80, 25, 110 unless you use Pocket IE. This means that ActiveSync and most IM applications fail.
Softbank is reported to say that they plan to begin supporting Exchange ActiveSync "sometime in December" - until then, the port is closed and there is nothing you can do to make it work.
The workaround is to use [email protected] (but this can get very expensive). [email protected] does not have any port blocking.
Anybody heard any updates as to when Softbank will stop blocking the ssl port for Exchange ActiveSync? Still scheduled for sometime in December? This is killing me . . . so stupid that they would do something like this but so typical.
I will die and rot away before these bastards open up SSL...
hguabmur said:
Anybody heard any updates as to when Softbank will stop blocking the ssl port for Exchange ActiveSync? Still scheduled for sometime in December? This is killing me . . . so stupid that they would do something like this but so typical.
Click to expand...
Click to collapse
I have been looking through the Japanese sites as well but haven't seen anything. I just keep testing every day. Frigging bastards... I told my Exchange and networking team in the US about it and they had never heard of a Windows Mobile device that was blocked from syncing with Exchange SSL over the wireless.
I have a friend in Korea though with a Samsung WM5 device - his works with Exchange but other ports are blocked so he can't use IM apps. So Japan mobile providers are even more backwards than in Korea.
Hi, hope this issue has been solved already but just in case:
Softbank open APN open.softbank.ne.jp *did not* allow SSL port to go through, so you needed to turn off SSL mode of ActiveSync.
It seems, though, since a few days ago, Softbank opend almost all ports for APN open.softbank.ne.jp thus you should be able to use SSL ActiveSync without problems.
hiroshiy said:
Hi, hope this issue has been solved already but just in case:
Softbank open APN open.softbank.ne.jp *did not* allow SSL port to go through, so you needed to turn off SSL mode of ActiveSync.
It seems, though, since a few days ago, Softbank opend almost all ports for APN open.softbank.ne.jp thus you should be able to use SSL ActiveSync without problems.
Click to expand...
Click to collapse
It works!!
I tried just like Tuesday and it didn't work.
OK, now this device is finally useful!!
khammo01 said:
It works!!
I tried just like Tuesday and it didn't work.
OK, now this device is finally useful!!
Click to expand...
Click to collapse
Glad to hear it worked. Now my interest is how Softbank is going to treat PC users trying to use X01HT as a wireless modem. I personally hope they provide unlimited usage for $80-$90 per month... (after April)
Hi guys,
ever since my provider changed the stock Chinese ROM to an English ROM my Wizard's WiFi is dead. Unfortunately the provider is not willing to help but refer me to HTC.
Anyway, it seems I am sharing this problem with a significant amount of Hermes users. Luckily for the Hermes users, Drummer presented a solution:
http://forum.xda-developers.com/showthread.php?t=322225
My question would be twofold:
1. any other Wizard user having same problem with a dead WiFi?
2. any chance to adapt the solution given for the Hermes to Wizard (and how)?
Basically I understand what needs to be done (i.e. to "repair" a corrupted MAC address), but how can I identify the right location of the MAC address in the Wizard?
Cheers!
Interesting ... so none of the current "active" Wizard users on this forum faces this problem except for me (... and 3 other colleagues of mine).
Hmmm....
I read that and it's above my skillset at the moment. I have the same problem but am not entirely sure it is due to this.
Mine will work sporadically for a while then quit.
Almost as if it's a hardware issue and if I take the battery away long enough, it will work for a while then quit.
But I'm baffled as well because when it works, it works well.
Ipaqkiller,
thanks for the reply. In my case I did not get the WIFI up and running at all ever.
It seems it is not worth the effort with the "repairing" of the MAC address if so few have this problem (my colleagues don't bother about the missing WIFI as they just use the WIZARD as a ordinary mobile).
Best shot is to convince HTC to restore the EEPROM data (as my provider rejects to help) ...
Any ideas?
I received a new HTC Touch from my Chinese carrier - guess what's the problem with it .... yes, also no WLAN feature, even the comm manager does not offer the button for WLAN ...
I learnt from a mobile shop that normally my Chinese carrier deactivates/ does not offer any mobile with WLAN ... so my problem seems not a bad ROM update corrupting the MAC address but rather a business model of my carrier .. don't know though whether it is based on software settings or that there is even a hardware component missing ...
(1) Can anyone confirm that they have same experience with their Chinese carrier de-activating the WLAN feature in the mobiles?
(2) How can I tell whether the WLAN module (hardware) is there (without phisically opening the Wizard) and could be re-activated via software?
(As said, I already uploaded the Wizard with different ROMs (incl. changes of IPL/SPL, radio rom etc.) but never got WLAN working ..
wlan prob
my wizard also is havin prob like this..
my wizard searches the wlan but didnt connect it..
it says connecting....then suddenly it stops...and gives error not available..what kind of problem is that..
plz tell me what should i do?
Hi Guys
I've recently received by omnia 7 back from an authorised samsung repair centre. During the repair they replaced the mainboard.
Previously I could run network profile without any issues. The original phone was purchased outright from allphones (branded optus).
Since getting the phone back though I can get network profile to work. It simply loads the 'clock' loading screen, and then returns to the app list. I've tried resetting, hard reseting, upgrading to mango beta, rtm, and back down to nodo. No luck. Currently running offical mango which was pushed out to my phone through zune (using the force trick)
Any ideas why network profile isn't working anymore? I've called the repair center who don't know anything. The phone isn't locked as such as I can connect to make phone called and use 3g.
It's really pissing me off! I want to use MMS!! Could it be a rom issue?
If you're Chevron unlocked, you could try the ADC present in Samsung Tools or Advanced Configuration Tool
Thanks Lumic
I'm not chevron - is it difficult to unlock the Mango build? I understand you need to unlock at the earlier version and then upgrade. Do you know a good site for tutorials for 1) getting the unlock 2) modifying the MMS settings. I might give it a go.
For other readers - I'm reluctant to stuff around with the phone anymore - its how it ended up back at the repair centre in the first place so I would prefer to try another option if anyone knows one.
Alrite, I'm not sure if anyone else knows a non-unlocked way. I Chevron unlocked before NoDo (I don't think it's possible on NoDo / Mango) and carried it across to RTM. If someone has a better option, you should go with their.
If you're actually interested in going back to pre-NoDo and losing all your settings, I'd be happy to walk you through the flash and unlock. There are also tools that force the ADC (Auto Data Config) to run, which solved my MMS problems.
No problems with wiping the phone. I've done it about 4 times in the past two weeks. Everything is stored in clouds anyway.
Thanks very much for the offer to walk through it - I'd certainly be interested in it. Will I be able to install the official Mango update for zune using the force trick though? I've had some problems with skydrive using RTM.
Oh just a quick note that I have a developer account and therefore legitimately can unlock my handset for developer use. Does that make it easier to perform the required actions?
Quick note guys - I was able to fix the issue by following this thread here
http://forum.xda-developers.com/showthread.php?t=1271963&highlight=unlock
I've got developer unlock so I just used that and then followed the above and ran the Advance Config Tool as suggested there and MMS works perfectly again.
Dear All, I badly need help. Actually, my phone, regularly owned and connected to my Microsoft account, pretends it is in Recovery Mode Protection. It happened after I restored it.
The facts:
I did not remember to have activated this protection
When I try to check the IMEI of the phone in account.microsoft.com/devices/ it tells me the protection is not active
When I tried to follow the online suggestion of disconnecting the phone from the account, to obtain the unlock code on the webpage and to have it sent to my email, both these two things did not happen.
In summary, I have my phone locked (I suppose it is an error in phone software), removed from my account, and I cannot have the unlock code, nor ask Microsoft for it because, to them, my phone is not locked.
When I ask for support they bounce me among Accounts, Windows and Mobile support. Three weeks have passed, nothing happened of the case I opened with them.
Could you suggest me anything I could do, or get me to the right support to have my phone fixed?
I can provide the purchase proof of the phone.
Thank you in advance!
Kind regards
NeedHelpPlease001 said:
Dear All, I badly need help. Actually, my phone, regularly owned and connected to my Microsoft account, pretends it is in Recovery Mode Protection. It happened after I restored it.
The facts:
I did not remember to have activated this protection
When I try to check the IMEI of the phone in account.microsoft.com/devices/ it tells me the protection is not active
When I tried to follow the online suggestion of disconnecting the phone from the account, to obtain the unlock code on the webpage and to have it sent to my email, both these two things did not happen.
In summary, I have my phone locked (I suppose it is an error in phone software), removed from my account, and I cannot have the unlock code, nor ask Microsoft for it because, to them, my phone is not locked.
When I ask for support they bounce me among Accounts, Windows and Mobile support. Three weeks have passed, nothing happened of the case I opened with them.
Could you suggest me anything I could do, or get me to the right support to have my phone fixed?
I can provide the purchase proof of the phone.
Thank you in advance!
Kind regards
Click to expand...
Click to collapse
Hi, solved with this...
www . youtube . com/watch?v=4RQtSq0oqDM