Database Users

JJ Freezes on Arrival of a new SMS

Now that the honeymoon period is over I have started noticing a few problems with the JJ. The most serious I noted is that when the JJ has gone through some use after its last soft reset it tends to freeze when a new text message arrives in the in-box. This does not happen when the JJ has been freshly soft reset and only when some time has passed since it was last soft reset. Since I have set the unit to vibrating alert on receipt of a new message the vibrator continuously starts operating and the phone freezes. To stop the vibrator you need to do a soft reset again.
Anybody had this problem??? I am planning to do a hard reset and see what happens.
Regards

Definitely related to some software that you have installed. I use sms everyday and havent faced any such problem.

Yes it does freezes your device when you receive new SMS, some time even I lost the SMS which was coming tru,..
Once I lost the MMS Account itself, then had to go for softreset and got it back again...

I've had the same thing happening. Very annoying. That's just Microsoft as we know it. We can't get out of the habbit of frequent softresets.

I did a complete ROM upgrade today and I replaced the Arabic ROM which came preinstalled on my JJ with the english version as available at the clubimate site. Without installing any 3rd party software I tested the SMS freezing problem and unfortunately it is very much there. This at least proves that no 3rd party software is to blame for this.
Now I am thinking that maybe I will have to dispose of the JJ as I so much depend on text messaging. The worst part is that as the JJ freezes on arrival of a new SMS the message itself is also lost and after doing the soft reset you can never tell from whom the message was.
I will really appreciate if anyone can help
Kind Regards

Inherent
If you have an SD card inserted try removing it and see if the problem persist.

What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.

universaldoc said:
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
Click to expand...
Click to collapse
I have this problem since I updated my ROM.

I posted this a few days back that the Jasjar tends to hang not all the time but most of the time when a new SMS arrives and in fact the SMS is also lost when you recover after a soft reset.
I thought that I will re-post this question because now more users would have had more experience with their Jasjars. For me this problem does not seem to go. I have tried even a hard reset and the problem keeps coming back even with no third party software installed.
I shall be obliged if anyone else who has had this problem may kindly post his views because this may put some pressure on the people at i-mate to come up with a fix. I fear that since this problem is being faced by a very small minority of JJ users a fix may never see the light of the day.
Kind Regards

I have a himalaya device with WM5 and have the exact same 'sms-lockup' problem.
Also, somethimes all the incoming calls are forwarded to my voicemail, even when my phone ison and the signal is strong and im not using my device. This can only be solved by a reset or after i made a call myself. Till that time no-one could call me!
The problems started when i installed another WM5-rom and a new radio-rom( 1.18 ). This was the first time a upgraded the radio-rom, so i think this could be the problem.
Im going to install the older radio-rom ver1.08 (recommanded in combi with WM5 by buzzdef.net). I hope this solves it!

I to have the same problem... Every time you open a new text message or even after sending message and when you get delivery report it freezes and you will have to reset.. but if you are in the middle of a call the phone still works fine but not able to use the PDA part because its freeze...

Have installed another, older, radio-rom( 1.08 ) and used it for almost a week... no freezes sofar!! I dont know if this rom can be used for a Universal device...

Just uncheck the "turn off device after..." option in battery settings and this problem will go away.
This was pointed out by user Khaled in another thread.

im also experiencing this after i upgraded to Second Edition. my Himalaya tends to freeze when receiving SMS. applications starts to slow down but will eventually recover after the SMS receipt notification, no need for softresets. i also noticed that currently, it would take about 10 seconds before SMS notification appears in the screen. im sure about this because i would know that an SMS is coming because my computer monitor, adjacent to my XDA, would flicker. so the turn-around time from the flickering of the monitor to the SMS notification would last around 10-12 seconds. is this normal?

I was so fed up with the SMS freezing problem that I sold my Jasjar, albeit at a much loss and exchanged it for a new one.
Just my bad luck the problem is also there on my 2nd Jasjar. It is exactly the same as the one I have sold. When I get a new SMS the unit freezes and has to be soft reset. Please note that this does not happen every time but say 1 in 10 times. Anyways this makes the whole system very unreliable. When your phone is in your pocket and an SMS causes it to freeze you will never know if now somebody tries to make an urgent call because your unit is not responding.
I have also tried the remedy / fix mentioned in this fourm to to Uncheck Turn Off Device but does not work.
My only hope is that this problem is fixed in the next ROM upgrade.
In the meantime I am evaluating prospects of leaving the WM platform altogether and going for a Nokia 9500

a friend just adviced me that it was my Radio version that is causing the problem. 1.18 has a lot of bugs including this freezing issue. so he suggested that i reflash my ROM and go back to Radio version 1.17. could somebody point me where the bug issues of 1.18 are listed here in the forum? thanks

Hermes crashes when receiving SMS

I have a really annoying problem with my Orange M3100 (hermes).
Intermitently, but almost every day now, the phone freezes up when a text message comes through, i.e. it will not switch on from standby mode.
I have to reset the phone, and I lose the text message. It can really screw my day up if it was an important text!
Does anyone else have this problem?
I'm looking for a ROM upgrade, but afaik there haven't been any releases from Orange yet. Do any of the other ROMs (i.e. HTC TyTN) have newer sections? I'm guessing it may be a radio ROM problem, but can't be sure of course.
Also hoping crossbow leaks for hermes soon, in case that sorts it out.
Let me know,
cheers,
Joe

I used to have this problem with my Universal.
I had removed the "Messaging" icon from my today screen to make space for other today plug-ins. Since the day I had put the Messaging icon back on my today screen, not once has my device frozen on receipt of a new SMS.
In case you too have removed the messaging icon from the today screen, I strongly suggest that you put it back.
Hope this helps and regards

I had a similar problem with an old MDA2 in which case it was caused by an incompatible SIM card which was old (Version 1.0)... I went to my Cell provider and they exchanged my SIM card with an upgraded one (SIM Version 3.5) and all my SMS problems went away!
My 2 cents...
Rayan

Thanks guys, but my messaging icon is still on the today screen.
Not sure about the sim card. It's the one that Orange sent me when i bought the phone, so I'm assuming it would be compatible. How can I tell what version SIM it is?

at least on mine it has V3.5 in big letters on one side of the chip...

@ Joehood
Did you manage to resolve this issue or are you having to live with it happening occasionally?
I have noticed this on my device and it occurs only occasionally but when it does it always coincides with a SMS being received and when I'm in the middle of writing one.
Do you have any 3rd party apps that may be causing this?
I have running, PhoneAlarm and PhonePad. I am currently running SPB Mobile SHell but this has happened before installing this. Also occurred in WM5 and WM6.
I figure it might be PhoneAlarm so might try living without to see if this might be the cause, but find this a very useful app.

i got a similar problem on my JASJAM, not being able to send messages right after receiving a message. used to have the phone crash after receiving a message too. i've upgraded my radio and ROM (now using Black Majik and radio ver 1.43) but the problem's still there. still hoping and looking for a cure, hehe...

Whenever I've had this problem, it's been because I'm connected to a bad wifi connection when the text message came in.
If its a good wifi connection that is working properly or if I have no wifi connection, it doesn't happen.

Not Reciveing Calls/Text When Idel

Ok. I Flashed Tnt 11.0.0.3 Onto My Phone And All Was Good For A While. Well I Noticed That Aftr About 30 Minutes Of Not Being Used When Someone Calls Me Or Text Me I Never Recived The Call Or Text Nor Does My Phone Say I Missed A Call Or Anything. So I Tried Flashing The 2.71 Radio To The Phone From The 2.51 Still The Same Thing. So Then I Flash Tnt 11.0.0.2 Back On The Phone From What I Recalled Work Fine Still Same Thing Going On. I Tried Setting The Power Settings On The Phone To Where Only The Backlight Turns Off And Unchecked The Boxexs That Say `turn Device Off If Not Used For...` Still Same Thing Going On Any Advice Out There Or Any Simular Experiances? Thanks Btw I Typed This From My Phone Sorry If It Looks Sloppy Thanks

try using radio 2.19.11

so far so good, i flashed the radio you suggested and i seems to be a perfect fix so far, ill see in the morning, was that a wild guess or was there reason behind youe suggestion? thanks btw

it's the only radio that works properly for me. When I started flashing my phone, Of course I wanted the latest (you'd think latest and newest is better), but I had the same problems you did. When I found one that worked for me I stuck with it and have never been tempted to change it again.

well the problem is gone and solved. thabks. the only thing is that I never get a notification o voice mai. been an issue for a while not a big issue but any way to fix that. thanks

ive had the same problem since i got the phone, tried with many roms and radios and didnt work, hope this solves the problem for me too!
lilroud, the voicemail notification problem could be caused by some email client you have installed.. ive read about that problem in the forum dont remember where..

finally found this thread again, just wanted to say thanks, the problem is loooong gone, phone working like a charm

HELP! Messages not showing...

Hey yesterday i noticed a major issue. I was sending quite a few texts and in turn receiving quite a lot back. However after receiving about the 1st four messages they no longer began show up and my tone didn't go off. The only reason i noticed that something wasn't right is because the screen lit up and when i went to inbox there sure enough was an unread message- even though the screen never displayed a new message!!!
Today I'm still experiencing the problem...along with an obviously related issue. Ocassionally when i click on messaging it simply won't open and i find myself soft resetting the phone or turning it off and back on.
Obviously this is a major problem for me!...Please help me! Everything else is fine!

Oh and sometimes the phone randomly wakes up :/

bump!
i got the EXACT same problem, it is so annoying..
it shows no number of unread messages at the enveloppe on the today screen, however when you go in the message boxes there clearly are some unread messages, both e-mails and text messages..
is there ANY way to fix this? it's so incredibily annoying!

Have any of you tried removing some old messages?
I know I had some trouble with messages opening slow, but when I deleted a bunch of messages (and emptied the "deleted" folder), it worked great.

tried that just now with no luck, works on no other panel either..

I deleted my messages too and also uninstalled xperiatweak as ive heard this can cause problems...i havent yet had a chance to check the progress but as for the messaging tab opening up i dont seem to get that issue anymore *touch wood*. I
have noticed however that i get the occassional overload of device.exe errors and i mean overload...once one pops up about at least another 5 do! Even if i press send report or don't send report...it happens. I end up pressing the panel key :/ There are some definate bugs that need sorting.

Actually still no luck with xperiatweak gone...i got quite a series of device.exe errors and then after they'd gone i went to click on messaging and once again nothing happened...nor would contacts show! i think i may need to hard reset the phone!

megh i'd hate having to do a hardreset, don't want to lose my installed appz and having to install plus configure them again >_<

ive just done a hard reset...which i agree is a pain! But wow i forgot how fast the xperia is...i think im going to keep which apps i install to minimum and only install what i need. Obviously the error has been picked up from somewhere... What apps did you previously install? Maybe we have something in common?

torch button, mplaylist manager, neoFTP, pocket scrobbler, remote touch, skype, total commander, xchange r8, youtube panel, google panel, windows live panel... oh yea and tomtom7..
probably some stuff i left out due to them already being uninstalled.. maybe they left some traces in register i dunno..

pardon my french but f*ck this, i just did a hard reset too, will install the english rom too.. stupid dutch windows mobile.. (i know it's not the languages fault but it's an ugly language )

After hard reset...it has just happened again. I then thought it might be vistahide battery as come to think of it it didnt happen before that...been sending testers after getting rid of vistahide and everythin else ok. But i only have the new panels installed...no other add-ons now! So god knows!

Still experiencing this problem from time to time...very annoying! Hard resetted twice and no luck as such. It really is very annoying as i often miss messages if i don't see the screen wake-up Please...anyone know a solution or have this issue? Thanks

Bump .

Anyone?....

"zoelucker
Oh and sometimes the phone randomly wakes up :/"
noticed it happens whenever my mobile got a full bar 3G receptions... what about you guys?

Yes ive noticed a random wake-up and ive thought 'oh that must be another message with no sound grrr' then i look in messaging and no message...so wasn't that and was jus a random wake-up.
It is really starting to irritate me now and today my alarm didn't sound when it's been fine since i've got it! I wondered if the problem was connected? Do you think the new update (well not officially released yet)...the new rom or whatever would solve the problem? Please any light on this...the messaging one is my main problem because I can just set another alarm clock but for messaging...its what a phone should be able to do. Thanks.

Seems like there are few people who are experiencing this problem.
I have the same problem as you all are. I've tried emptying the message but no luck.
If hardresetting doesnt work, then the problem doesnt related to any kind of software we installed?

yea i hard reset twice so i know it doesnt

Its driving me mad now! Its the only issue i have with it and its a real shame because i love my X1 otherwise. Do you think the new FW will solve my problem?
I was receiving messages fine 20 mins ago and then 5 mins ago i got a random screen wake-up but thought it was a message that hadn't come through properly so i tried to go into messaging but it wouldn't open up....i tried everything. clicked it so many times. changed panels. nothing. in the end i had to soft reset the phone :S

Can't make calls & won't hang up (HD2/leo)

Can anyone help??
I've had my leo for a while now and I love the phone with one major exception.....
Sometimes when I call a contact nothing happens then after an eternity, 2minutes, the call is placed. I have good network connection and have tried it with and without 3G.
When this error is present I also get a problem whereby I can't hang up.
This seems to be a software problem. I'm on the T-mobile network in the UK. Does anyone else have the same problem?
I couldn't find anything on the forums. I've tried stripping programs/software off and have tried both hard and soft resets. The problem appeared to go away after a hard reset but then appear again weeks later for no apparent reason.
I have the original ROM version (1.43.110.2) and no significant mod's apart from Cookie home screen tabs and a few simple registry tweaks.
Any help guys, I'm contemplating taking the phone back but will I just end up with a reconditioned model? Mine's in mint condition and I don't want to end up with some banged up phone.

Hi, Did the phone work before the reg tweaks and software installation? A new T-Mobile UK ROM was published on the 15th, it might be an idea for you to flash your phone, test it then tweak, if it doesn't work after you flash it then speak to T-Mobile. If it workls after you flash it but not after you tweak then there's your problem Here is the link to HTC's UK web site with the download. I'd guess that T-Mobile will have a link on their support site for it too, somewhere: http://www.htc.com/uk/SupportDownloadList.aspx?p_id=297&act=sd&cat=2.
Hope this helps.

Mine does the same thing. Also mine also freezes when I get incoming calls. After I talk to the other person, I can't hang up. It's frozen. I have to hit the reset button on the back or take out the batter. I have two HD2's T-Mobile US Versions on release day.
I did do some HD2 tweaks to turn on the LED when I get messages though.
I'm going to reset both devices and see what happens. Maybe the old softwares don't work on the HD2 even though it's for WinMo 6.5.
I really hope it work, because I hate to return the unit. It's a beautiful hardware.

Thanks CMMY, I'll try installing the new ROM as soon as I get a chance.
I didn't have the problem before installing software/tweaks; but then again it was only probably a couple of days before I played around with it. After I did a hard reset and reinstalled some software it was working fine for at least a week before the problem re-occured, which seemed quite strange. Today the phone is working fine but will undoubtedly return, the fault seems entirely intermittent.
Daily driver: I also have the same problem when recieving calls. I'll let you know how I get on.

Same problem here, my phone is 3 days old and I have to remove the battery to end most calls, did a master reset and thought that fixed it. Couple hours later it was back at it. I'm using a tmobile hd2. This seems to be a very common problem, hope they come out with a patch soon..

Same problem here, hope it gets fixed someday

same problem
all the same..
t mobile croatia..
cant make phone call
cant hang up
...
all other provider sim works fine
help..

Do any of you use BSB tweeks?

steveianson said:
Do any of you use BSB tweeks?
Click to expand...
Click to collapse
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48

hionuth said:
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48
Click to expand...
Click to collapse
Try un-ticking "Tap Time"

it seems its a network related problem...
sim related...
got to ask for super sim..
like the data connection stops calls..
with a super sim the problem is much smoller.. :?

steveianson said:
Try un-ticking "Tap Time"
Click to expand...
Click to collapse
This worked for me, thanks

I have this issue across diffrent roms, soft reboot does not fix it. just fixes itself after a while

Hi
Did you find a solution to this problem?
I'm using GSM HD2 Europe.
This problem start occurring after a while when I was using 29 Aug Energy rom.
After a reset the phone work ok for few hours.
When to problem start, the send physical button does not work.
if I want to make a call I must use the "phone" from the start menu.
When I try to end the call, the phone software stop responding, but the operation system keeps working.
In order to end the call I must remove the battery.
I when back to the original rom 1.66 from HTC site.
the problem still exist but less frequently.
(by the way the original rom work much slower then the energy custom rom.)
I’m wasting so much time on this phone, and I’m on the verge of giving up .
I will be happy to get some help.
Thanks
Ran S

If you do not have BsB tweaks, but used tweak #44 in "Leo's tips and tweaks", this can cause problems for some.

can't hangup
I found the reason for this problem. (at least for the specific problem I had)
I'm using resco keyboard.
if I leave the Caps lock on after using the keyboard, then the "Send" HW button does not work, and you can't hangup calls.
by opening the keyboard again and releasing the caps lock the all work fine again.

I've also had this problem... Made me consider selling this otherwise great HD2, sometimes even running it over with a car
When I want to make a call, phone just won't dial - it freezes, but everything else works fine (only "phone app" freezes). So, I give up the call. Few minutes later, it unfreezes, and phone starts calling. Usually, from my pocket. Also, after a call, I can't hang up. I often ended up with removing the battery.
I tried everything...
Restarting the phone makes everything ok, but only for a few minutes.
Installing different app, tweaks, etc - nothing.
Removing everything and returning the phone to factory settings - nothing.
Then, I remembered to disable Sense. That was it. I have used the phone without Sense for months, and it didn't happen. Not even ONCE!
Can anybody here do anything with this?
I still want to use Sense because it looks awsome, way better than Windows interface...

You could try a custom rom. I have been using Dutty's latest and greatest without any of the problems you're describing.