Database Users

Sync Problems with wizard and MS Active Sync 4.1

Hey guys,
Ok this sync is really bugging me, first it took me ages to work out why when i plugged it in the connection went green ina ctive sync and said connecting but wasnt working no matter how long i gave it - turns out it was a firewal problem,
but now when i plug in my wizard and the wizard says connecting under active sync but my computer active sync doesnt do anything, i tried switching usbs restarting both PC and Wizard to no avail, i know my PC is seeing somthing there because it says at first (when i plug into new USB port) found device etc etc, but then it installs it as a network connection and trys to aquire an IP/Network address from it!! that doesnt seem right to me!
Any advice would be great
Thanks
Nathan

hmm has anyone with a working active sync noticed if its installed as a network device for you? does the wizard work as a USB - GPRS modem? because that would explain that bit.
Thanks

Hmmm...
I'm gonna guess that no one is responding because you've basically said some things that lead everyone to believe you've not researched your device or problem before starting a new thread about issues that have been covered time and again.
First, by default Windows Mobile 5 (WM5) connects using the Network Connection method. If you want to use the old USB Serial connection your will need to upgrade to an AKU 2.2 or AKU 2.3 Rom.
Second, if you use the search function (see the top center of the screen) you will find numerous threads discussing several issues with ActiveSync.
Newbies are always welcome but you need to at least try to find your answers before just plopping donw a new thread.

Hi,
I did a search, and tried most of the suggestions, but i dont get this AKU2 thing? and couldnt find a deifnition.
but anyway im since broken the phone so thanks anyway guys

Check your vpn option and firewall option. If you using cisco vpn then uncheck "statefull firewall (always on)".

Activesync Disconnects

Hi,
I have been suffering with a persistant Activesync connection problem. It usually connects and syncs fine the first time I boot my machine, but after around five minutes it almost always disconnects (though my Vario II continues to charge). Unplugging and replugging the USB cable does not work and the Activesync icon remains grey. Trying to start the connection manually either from the Vario II or from Activesync on the desktop also does not reconnect the device. In fact the only way to get it to connect again is to reboot my PC.
I'm using Activesync 4.2 downloaded from Microsoft this morning. I've tried deleting and recreating the partnerships, which does not help the issue. I've tried several USB cables which also do not resolve the issue, so I am now asking for your help.
If anyone has any insights into whaty might be happening I would appreciate your help...
Thanks,
Chris

I'm having the same problem, but in my case unplugging the cable from the device and plugging it again usually restarts the sync. Sometimes, however, I have to soft-reset to get it working again. Very annoying.

Hi Chris,
Ive had tons of issues with activesync on my works laptop..... I use a VPN and zonealarm... I used to have tno issues but since I got WM5 wich uses IP address's it always does the same thing as yours.. ive made sure the IP address is allowed in zone alarm.... my colleague also had this issue.. he managed to solve it by using a differnet USB port as his laptop has 3 one is on the side of the machine ... try using a different USB or disable zone alarm if you use it this could be causing the problem.
I sometimes get it to work if I have no VPN client running but as soon as I do use it the active sync stops.
Hope this may help you
James

I have exactly the same issue with my Vario II, never happened with my Vario and I have changed nothing other than my phone. Makes me think its summin to do with the harware possibly? Anyone else found a cure for this?

I Had the same problems, so I gave up on USB connection with active sync, I have 4 USB ports on my laptop and tried all, I now use bluetooth and works everytime.
There has always been problems with USB and actgive sync, so 4.2 was suppose to fix, but not for me.

I've got the same probelm on my Tytn. I've solve it to delete the Pocket Mechanic :shock: , I've done a S.R. and from now on the A.S. works correctly.
Ciao, Cesare

Had to use my old vario for a bit today, used activesync and it worked fine for the whole time I had it plugged in, got a new Vario II replacement today, got home and its exactly the same, would appear to be a mismatch between Vario II and activesync 4.2, can I connect by wifi?

Hello hmm the problem is if it uses direct or ip ,try go settings - connections - ( usb to pc ) and disable advance network funtctionality.
Hope that works
thanks

I had this problem too - I disabled advanced network capabilites in the "USB to PC" control panel under the Settings/Connections folder, and then Activsync stayed connected after that.
HTC TyTN 7/22/06 ROM

Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?

After the activesync working fine with my orange spv3100 for 4 weeks it suddenly refused to connect. I un-checked the "advanced functionality" box as suggested and it works again. Many thanks for the solution peeps.
I too would like to know what functions this deactivates.

Same problem, I've installed ActiveSync 4.5beta and now it stay connected, sometimes it disconnects but after restart of the phone it works again, one friend told me that the problem comes from the Activesync in the phone, so may be we have to look for the problem in the phone not in the PC

Activesync 4.2 problem
Hi all,
I too started having the same problems with Activesync 4.2 hanging my phone if left charging overnight. I decided to disable the advance network connection and that worked for a while. Now the phone wont sync AT ALL. It charges, but I can't do anything else. I reinstalled the Activesync 4.2, did a soft reset, off-on to the mobile, turn off-on my computer and still nothing. I will d/l Activesync 4.5 beta to see if that solves the problem, but it looks to be a problem with the Activesync in the mobile and not the one in the computer. I did the troubleshooting and it is detecting the USB connection but does not sync. I would really like to know if wireless sync can be achieved. Will post any fix if I find one. BTW my mobile is about a month and a half.

activesync always disconnect
fantastic_mr_q said:
Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?
Click to expand...
Click to collapse
hi,
where can i find ADVANCE NETWORK FUNCTIONALITY
pls help here im tired of this activesync problem
thank you

Sync problems with tytn
I've read through all the messages in this thread and wondered if someone could help me with some problems i've been having with syncing mine with a laptop. Often when I have the device plugged in when i boot up the laptop activesync won't start until i've disconnected the usb cable then reconnected it again-i never had this problem with the imate jam. My second problem arises when sometimes it says on the files section that there are un resolved items???? i then try to resolve the issue and a wizard comes up with add or remove buttons.afraid that i might remove something essential i tried the add button hoping this might resolve the issue-it didn't. i then gave up as nothing worked. after switching the laptop off and then syncing a day later there were no items to resolve so what exactly is happening. how can there be unresolved items one minute and nothing the next.also i hadn't done anything different on the tytn.if i select the add button on the window does it add a copy of the file highlighted and could this affect the operation of the device.Sorry if this seems a little confusing but i never had this problem with an xda exec or an imate jam.
please could someone help a non technical fifty something.

activesync always disconnect
fantastic_mr_q said:
Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?
Click to expand...
Click to collapse
hi,
where can i find ADVANCE NETWORK FUNCTIONALITY

I agree, where is this option?
I'm running version 4.2 and along the top bar all I'm seeing is:
File - View - Tools - Help
Nothing like "Settings" and/or "Connections" in sight. Under "File" there is the "Connection Settings" option, but nowhere does it mention "Advanced Networking Functionality".......
Can someone explain this please?!

The "Advanced Networking Functionality" is on your phone, not on desktop's activesync.
On WM5, go to Settings -> Connections -> USB to PC and you will find the "Enable Advanced network functionality" option.

pof said:
The "Advanced Networking Functionality" is on your phone, not on desktop's activesync.
On WM5, go to Settings -> Connections -> USB to PC and you will find the "Enable Advanced network functionality" option.
Click to expand...
Click to collapse
Every time I try that, I just get an error message saying: "Failed to disable RNDIS to use Serial".
Has anyone else seen this message? Happens regardless of whether the Vario II is connected by USB or not...
Thanks,
Chris

I'm still getting the RNDIS error, has anyone else come across this? Is there a solution?
Cheers,
Chris

How to use P3600 as HSDPA Modem

I want to setup my P3600 (English ROM) as a 3.5G modem for my PC but not successful yet. The Telco service staff has no idea too and pass me a manual for dopod 838 pro. The mentioned programs are not there, nor in my dopod D810 CD.
I can:
- Activesync using USB
- Activesync using bluetooth
Question:
- Should I use the same HTC modem dialer on my PC for XDA?
- Should I use the Start->Program->Internet Sharing?. It allows me to choose bluetooth or USB to PC but both not working too after connect.
Anyone successfully connect their PC via P3600 using HSDPA, pls share the steps. Many thanks.

Eventually, I figure it out myself.
Forget all the HTC modem dialer or wireless modem program as in Xda.
1. Start->Program->Internet Sharing on WM5.0
2. Select the connection type: USB or BT
3. Select "Connect"
4. Then connect the USB and done.
For BT, it would have instruction for you to start PAN now. done.
Woo, it's much easier than the HTC dialer. But now my problem is VPN problem with my telco.

Thanks very much for reporting this info back, it will come in useful when I get my trinity!

mobiler2 said:
Eventually, I figure it out myself.
...
Woo, it's much easier than the HTC dialer. But now my problem is VPN problem with my telco.
Click to expand...
Click to collapse
just 2¢...
Sadly, because Internet Sharing is actually a NAT server running on your phone, it could prevent you from using 'classic' VPN. You can find more details by googling for 'VPN over NAT'.

for VPN purposes you can always use old good wireless modem mode. it works well.

I don't think it is related to NAT. As long as the VPN ports are opened, it should work. I am using a Wireless router at home and no trouble at all for using VPN under NAT.
Checked with telco. They can enable it for me with extra charge/month. and also the traffic would be charged as expensive GPRS plan. What kind of service!!!
Think twice before subscribing. I used "WonToFee / 1-1-" . The sales that say it can work for VPN may not even know what a TCP port is.
Anyone has use VPN over HSDPA with another telco? e.g. SMOOTH TONE

Hello,
This thread is a bit old, however I think it is related to my problem: I am trying to use Internet Sharing on my P3600 (ROM 1.23.405.2 / Radio ROM 1.38.00.11). Using BT, it works just fine. However, when connected on USB it works fine only for the first time. When I tap "disconnect", the HSDPA connection is stopped, but the status keeps displaying "Connected". There is now way to use Internet Sharing again before a soft reset (Windows XP wouldn't even recognize the P3600 again). Is this a known issue? I have googled a bit, but I haven't found any similar problems.
Thanks!

shefful said:
Hello,
This thread is a bit old, however I think it is related to my problem: I am trying to use Internet Sharing on my P3600 (ROM 1.23.405.2 / Radio ROM 1.38.00.11). Using BT, it works just fine. However, when connected on USB it works fine only for the first time. When I tap "disconnect", the HSDPA connection is stopped, but the status keeps displaying "Connected". There is now way to use Internet Sharing again before a soft reset (Windows XP wouldn't even recognize the P3600 again). Is this a known issue? I have googled a bit, but I haven't found any similar problems.
Thanks!
Click to expand...
Click to collapse
Hi shefful,
I have had the same problem. I have come across a possible solution while browsing forums. When you need to disconnect press and hold down the red end call button for a few seconds and this disconnects the modem. I haven't tried this yet but it's worth a shot.
regards
Adam

shefful said:
Hello,
This thread is a bit old, however I think it is related to my problem: I am trying to use Internet Sharing on my P3600 (ROM 1.23.405.2 / Radio ROM 1.38.00.11). Using BT, it works just fine. However, when connected on USB it works fine only for the first time. When I tap "disconnect", the HSDPA connection is stopped, but the status keeps displaying "Connected". There is now way to use Internet Sharing again before a soft reset (Windows XP wouldn't even recognize the P3600 again). Is this a known issue? I have googled a bit, but I haven't found any similar problems.
Thanks!
Click to expand...
Click to collapse
Hi shefful,
I have had the same problem. I have come across a possible solution while browsing forums. When you need to disconnect press and hold down the red end call button for a few seconds and this disconnects the modem. I haven't tried this yet but it's worth a shot.
regards
Adam

Hi adamwolfe,
Thanks for your help, unfortunatelly this is not the solution to my problem. The GPRS connection ends (according to the icon on top of the screen), but the status keeps displaying "Connected". The application stops responding and can't be stopped from Settings/Memory/Runnning Programs.

Hi shefful,
Yeah, I have the same problem too. Looks like the program freezes in the Connected status. Even tried terminating Internet Sharing with Start/Settings/.../Memory/Running Programs and relaunching Internet Sharing.
Sometimes I get a popup message saying the remote host has terminated the connection before the program hangs. I think this may be the cause of the problem. Which mobile operator are you on?
Rebooting is the only solution so far. Fortunately the Trinity reboots in 20 seconds - one of the fastest in the PPC market I think.

Hi ayhansan,
For other reasons I needed to hard reset my Trinity and the freezing problem has disappeared. I don't know what had caused this problem, I just hope it won't happen again. If I disconnect the USB cable, the status changes to "disconnected" and I can always reconnect.

same problem here
i am connecting to laptop thru USB
after I disconnect UMTS phone syaing still connected
and want kill Internet Sharing
???
thanks
regards

mobiler2 said:
Eventually, I figure it out myself.
Forget all the HTC modem dialer or wireless modem program as in Xda.
1. Start->Program->Internet Sharing on WM5.0
2. Select the connection type: USB or BT
3. Select "Connect"
4. Then connect the USB and done.
For BT, it would have instruction for you to start PAN now. done.
Woo, it's much easier than the HTC dialer. But now my problem is VPN problem with my telco.
Click to expand...
Click to collapse
does this work with Mac as well?

Trinity(HTC3600) vs. Apple Osx

Hi Guys finally i get this nice device but it seem to don't like my MacBook..
For Sync i used the Missing Sync programm and all work Good but for going in Internet using my Trinity as a modem it NO WAY...
Who can slove this problem?
Have you try to use it as a Modem for an apple copmputer?
Thx a lot Guys!

Try this: go to Settings, Connection, USB to PC and uncheck "Enable advanced network functionality". This way the phone should be recognised as a USB modem.
(I don't have a Mac so I haven't tried this myself)

thx i try it but it doesn`t work!
I try on xP and i have the same problem!

BrigateGB said:
Hi Guys finally i get this nice device but it seem to don't like my MacBook..
For Sync i used the Missing Sync program and all work Good but for going in Internet using my Trinity as a modem it NO WAY...
Who can solve this problem?
Have you try to use it as a Modem for an apple computer?
Thx a lot Guys!
Click to expand...
Click to collapse
I certainly have been trying... the first thing that I find is that when I connect it to the Apple using the USB cable is that it doesn't recognise it. Has anyone had more success with this? The only problem is that I can't remember what happened when I first connected it - perhaps it asked me to set up a connection and I got it wrong. This is my first return to Macs in ten years, so I was a little overwhelmed by trying to get familiar both with it and with a new phone (Dopod D810).
If I did set up a connection... (!) then I think the connection is called "SerialPort-1", and the network report says that it is configured, but not connected. I don't seem to be able to delete it and start again. Maybe the Mac isn't even recognising the USB connection?...? Any feedback would be much appreciated!

This has been discussed many times - no DUN service with Trinity ...
But no problem going online with your MacBook. Make sure you update to the latest OSX.
Then delete old bluetooth connections to Trinity on your MacBook and reconnect using bluetooth
Then start Internet connection sharing on your Trinity - then click on the bluetooth symbol (top right) on your MacBook and choose the New Option connect to Bluetooth Pan (your owner name)
Hope it helps

WiFi disconnecting when connecting to PC

Any ideas why it would disconnect? I'm sure it didn't prior to me updating to the latest ROM. As soon as I disconnect again from my PC the WiFi automatically reconnects. Any help or advice is appreciated.

WiFi & Activesync
Mad Jock said:
Any ideas why it would disconnect? I'm sure it didn't prior to me updating to the latest ROM. As soon as I disconnect again from my PC the WiFi automatically reconnects. Any help or advice is appreciated.
Click to expand...
Click to collapse
Sorry, I thought I could help, but Activesync seems to cut of wireless for me too.

I just solved that problems 2 mins ago
I disabled IntelProset wireless software and enabled wireless Zero Configuration in the services... For me it was a software conflict. Hope that helps.

Thanks for your help Xeon. But for some strange reason as of today my WiFi connection is no longer dropping when it is connected to my PC now. I've not changed anything on either my phone or my PC so I'm none the wiser. Sorry I can't help anyone else in this situation. Hopefully Xeons answer will help others.

Erm... isn't there a "Allow wireless connection on device when connected to desktop" checkbox under PC's Activesync/File/Connection settings? Is it checked?

LarryLauLive said:
Erm... isn't there a "Allow wireless connection on device when connected to desktop" checkbox under PC's Activesync/File/Connection settings? Is it checked?
Click to expand...
Click to collapse
Woo! Thanks for that information!!