Okey dokey guys, I'm really sorry if this has been posted before, did have a look around but couldn't see anything...
Recently, my screen started to lose alignment quite frequently. Would take about a day before i had to realign. Then it was down to about 2 hours, then pretty much immediately after i'd aligned, it would need redoing.
Reflashed to another ROM yesterday, hoping that would sort it, but no luck. I'm on Laurentius's new ROM.
I'm thinking it's an old unit and probably needs fixing, but though i'd see if anyone else has experienced this, and maybe there's a quick fix?
Thanks in advance for thoughts.
How about the screen protector? Is it new or old? I had an experience once with my Sony TH55/E1 when appying a screen protector, it had the same effect as yours. The screen protector was too thick in my case.
I had exactly the same problem with my XDA2i, I have just had it replaced under insurance for an Exec because of it. The screen became loose after I dropped it and could be moved slightly, causing the misalignments.
Andrew
Related
It seems that as of late I have to re-align my screen almost on a daily basis. It will be ok vertically, but horizontally it seems that it's always shifting.
Has anyone else ran into this?
Yep, I've run into it. Sometimes it can go days without having to realign it, other times I have to realign it every 15 minutes. Seriously. I thought it might have something to do with opening and closing the keyboard but it's been hit and miss so far. I can't prove that it and I can't prove that it isn't. Sure would be nice to figure out what it is, however, and have it fixed.
How do you carry your phone around? Do you keep it in a case on a belt clip or do you keep it in a front pocket of your pants? If you do not use a case then try it for a few days and see if this helps with the alignment problem. (Body heat and/or pressure on the screen may cause the alignment to drift.)
This is a know hardware defect. It should be covered by your warrenty. T-Mobile exchanged mine with no problem.
Mine had the same issue but it hasnt been an issue since the 2.26 update on Tmo.
I had my phone replaced and it's still having the alignment issue. This sucks bad. Realigning and resets doesn't help!
optical said:
I had my phone replaced and it's still having the alignment issue. This sucks bad. Realigning and resets doesn't help!
Click to expand...
Click to collapse
Getting rid of magic button and vbar, if you run those apps, did the trick for me...I switched to wisbar desktop and ever since I have not had to realign my screen once in 2 months
I'm going to try this out and let everyone know. I'm having the terrible screen alignment problems (I at first thought that it was the keyboard and switching landscape mode) but I have magic button installed. Going to try the switch to wisbar lite and see if that helps. Does anyone know if the business card trick for the hermes will help with this?
I think it is a hardware defect, i have problems with mine, not only i have to re-align it often, my screen is also not responding to touch either. (from time to time).
Not to respond right away without extensive testing, but I did just put on wisbar lite and noticed a definite improvement in aligment (certainly seemed better than magic button) someone else should try this too and see if they notice an improvement.
I was having this issue for awhile. The card trick had helped on my previous 8125 but not this time. Carrying it in the case instead of my pocket seems to help quite a bit. The issue also seemed to be affected by pushing on the plastics around the screen so that might be a clue right there too.
align
delete
Sounds similar to my fix of pushing on the plastics all the way around. I haven't really had this problem since I did so and I have only had to realign it a couple of times in the last few weeks.
my phone's alignment used to get screwed up multiple times a day.
I took the stupid stick on screen protector off it though and haven't had that problem nearly as often. I maybe realign once a week, and when I do, it's only because it's off just a bit.
I had alignment problems frequently a few months ago but it is all history now.
1) Fix current alignment problem.
Just make sure you confirm if it is a hardware defect first, by checking the tiny gaps between the touchscreen and the casing for dust particles. Use a high power scope(I work in a semicon backend company so no problems getting one). Clean the gaps all around the touchscreen. See if that fixes your alignment problem. If it does, then probably your screen has some electronic problems(claim warranty).
2) Protect your screen from pressure at ALL times except when you use it with your stylus or finger.
I carry my Wizard in my pocket with a plastic transparent plate covering the entrie screen(ala HP's RW6828 forgot that model already).. Have been doing this since last year and no alignment required since last year...
Just wonder why HTC doesn't make it an option of have the protective screen on their devices... Beats having a bulky casing..
Permanent fix for Alignment problem in 10 seconds
Well I read many posts and finally came to the conclusion that the best and permanent fix for the alignment problem is as under.
Slide out the keyboard, you will find 2 screws at the back. Loosen them and then retighten them but not as hard as they originally were but lightly.
Presto
Problem solved.
U will never see your screen misalign again.
Thanks
software problem
The original Cingular wm5 rom had this alignment problem, I flashed NBD's WM6 v5.1 rom and it was fixed. I tried other wm6 roms with mixed results, some would get misaligned, others alignment stays perfect. Anyway the NBD rom just works, improves battery life, speed, I could go on all day.
http://forum.xda-developers.com/showthread.php?t=299821
My touch screen has been getting out of alignment quite often. 3 or 4 times a day. I'll go to use it after leaving it on standby, and the touch screen alignment will be off by a half centimeter or more. its making very difficult to use. Sometimes very difficult to even get to the settings screen to realign it. I'm using a screen protector and to use my fingers instead of the stylus often. could have of this be having an affect? or does anyone have any idea whats goign on? thank you for any help you can give me.
Dan
I had a similar problem as well. Its kinda scary. Do you think its a software error? or could it be hardware *gulp*
I had this problem with some devices I issued out at work. I put screen protectors on them, and all kind of weirdness happened, and the screen getting out of alignment was one of them. I removed the screen protectors, and the problem went away.
Wizard platform has often that claim from many users. I'm not sure if working without screen protector is suitable for you and don't know it will help. In my case it did not.
The problem of kJAMs is related to the screens HTC used on this version. Unfortunately there is not software remedy. Some users attempted to change their devices under guarantee. Some are telling newer ROMs make the error less frequently.
You may also use "fire button + messaging button" combination as a shortcut to screen alignment page if you must live with this. Better than nothing ?!
fixed my qtek 9100
Well my wizard used to go out of alignment a lot. But I basically ruined it when I stuck it in my golf bag one day and let it get partially crushed while half-open...
The screen started to flicker a lot (in addition to not registering touch inputs). after a week it was unusable except by me since I knew where to push to get it to work.
Anyways, I gave up and asked around Hong Kong for people who can fix these PDAs. I found a store that offered to bring it to a specialist (no name given) for $380 hkd (~$50USD). Figured I had nothing to lose.
It actually works almost like new now. The slider is tighter, and the screen doesn't go out of alignment at all. I'd almost say its perfect except the "specialist" "broke" my volume slider when fixing it. Its not major so I decided against taking it back to the store for further repairs (3 month warranty on their work). But it took 3-4 days for them to fix.
I figure someone with the screwdrivers and stuff can probably fix your problem. But I didn't have the guts to try it myself...
Four things you can do to help
1. After time dust etc... gets under the rim of the screen and adds to the misalignment problem. Get a piece of paper and put the corner under the rim and get all the dirt out.
2. Sometimes software causes the misalignment - in my case it was using vjtoggletoday - so check or your software particular ones that change your today screen e.g. wisbar etc...
3. You could do a hard reset and try device in factory state for a while to see if it is a software or hard ware problem
4. Update to the latest rom.
Thanks for your help guys. Even though i didn't like your answers. I tried cleaning dust from under the border of the screen. It worked well for now. but it hasn't been more than 12 hours. I hope it continues. If i cant get it to stop i might have to sell my phone on ebay. they seem to go for only 50 dollars less on ebay than i payed for it in the first place. I hate to ask this question. but what could i replace this phone wiht that wont have this problem. and has windows? Basically what would you suggest as a replacement. And not the TytTn because i dont think i'll be able to afford that one.
Thank you.
lets hope that i dont have to fish dust out of my phone every day.
Hi, going through the emails on this list was indeed very useful. I bought an iMate JASJAM in January 2007 and it started giving me a weird problem with the screen.
The phone was working perfectly OK till Mid Feb when I started noticing that any application I opened (including phone or contacts) got closed automatically within a second. I observed carefully and saw that the 'X' on the top left corner of the screen was probably getting clicked on its own. I suspected it is most probably a screen problem and took it to the iMate service center. They promptly replaced the screen in 2 days.
It worked fine for 15 days before I am seeing the problem again. Could someone help me please. I am seriously dependent on email through my phone for my work. Would appreciate any sort of guidance, even if it seems obvious.
My JASJAM is 647XX s/n based
Thanks a ton,
Aditya Deshoande
If indeed the X is getting phantom taps, this is not a screen problem as such. In other words, you could replace the screen time and again and it would recur. The issue is that the screen gets pressre/pressed by the bezel around the screen. The screen is rather stupidly sensitive to touches even below the bezel. Pressure can arise from a slight twist in bezel, from heat expansion and from dust trapped between bezel and screen. You might try the "business card solution" - though it is not guaranteed.
I would also take a backup and do a hard reset. Try the problem apps without restoring the backup. This will identify whether it's software or the SA related problem.
f the problem is still there, I would demand a replacement not a fix, because if something is out of line it's not going to be fixed by swapping screens.
Mike
Thank you
Mike,
Thank you for posting a reply so quickly. I suspected it is not just a screen alignment issue the moment it appeared again. None of the fixes mentioned for the SA issue work. I just wanted to check if anyone has any suggestions to try something. There are no applications installed by me and I have tried hard reset. In fact the crosshair in the align screen application keeps moving without me touching the screen.
The problem is that this problem makes the phone useless because I cannot open the dialer. We need to be extremely careful of what iMate and HTC seem to be shipping out. This is a damn expensive phone to have such problems.
I will request for a replacement but would not be surprised if I am refused and told that it will be repaired since it is warranty.
Let us see if I need to drag them to consumer forum. I will, if the need arises.
Regards
Adi
Good luck Adi - I hope it works out. Yes that jumping around of the cross hairs does prove there is pressure being put on somewhere. Indeed HTC did appear to have largely resolved the SA and SA related problems - but I'm still seeing quite a few.
Cheers
Mike
Heats up during charging
Hi Mike,
Perhaps the problem is compounded by the fact that it really heats up if you charge the phone while it is still in the cover. The one with a belt clip that comes in the box
My screen does not respond to any taps anymore. Which in a way is good because I am at least able to call as well as send/receive emails.
Regards
Adi
Same problem here!
So my Hermes, which just got replaced by Cingular after the "red light..not charging problem" (Thanks for the pointers on that Mike!). But my new unit is also having phantom clicks on the x or in landscape the Start menu kept getting clicks. And I too got the moving crosshairs during screen alignment setup. Now the whole screen is whacked, not repsonding to any clicks.
Cingular are sending out another unit. I love my hermes, but seriously getting worried about the reliability of these units. I really can;t be without my unti working for too long, I'm stcuk having to go back to my SE P900 (with a flaky battery) or my SE S700 which sux.
It is a worry and very frustrating. However, when you get a good one it is well worth it. A hassle I know, but some folks here say they've been through 3/4 before being happy. This is the secret I think, put up with no physical defect and get an immediate replacement. Use a cheap mobile while you wait for the replacement. Most of the 'pain' comes from trying this and that and the other to get the device working and perhaps 6 out of ten times you fail. Use the warranty without hesitation. There ARE good ones out there!
My thought for today!!
Mike
I had to replace my screen with one that I bought on ebay because I broke the last one. I did this about a month ago but ever since I did this I have to realign my screen a few times a day.
It just randomly gets off by a little bit and as soon as I realign it, it works perfectly for a while. I've noticed theres no set amount of time it takes to get out of alignment because it can stay for a few hours or just a few minutes.
Does anyone know what may be causing this? Is it the lcd I bought and is there a fix to it? Thanks
JaredYng said:
I had to replace my screen with one that I bought on ebay because I broke the last one. I did this about a month ago but ever since I did this I have to realign my screen a few times a day.
It just randomly gets off by a little bit and as soon as I realign it, it works perfectly for a while. I've noticed theres no set amount of time it takes to get out of alignment because it can stay for a few hours or just a few minutes.
Does anyone know what may be causing this? Is it the lcd I bought and is there a fix to it? Thanks
Click to expand...
Click to collapse
Most often the alignment problem is caused by pressure being put on the screen by the casing around the edges of the screen. Have you tried the business card method as outlined in the wiki?
Mike
Hey Guys, Can anyone help ?
I plugged my phone in to charge overnight like normal and when i unplugged it next morning the screen will not respond to taps. There are no cracks or damage to the screen and it hasnt had a bump.
A hard reset gets me as far as the calibration screen but again, cant do it.
Does anyone either have any ideas or can anyone recommend a good repair place in the uk ??
thanks.
Andy
AndyG said:
Hey Guys, Can anyone help ?
I plugged my phone in to charge overnight like normal and when i unplugged it next morning the screen will not respond to taps. There are no cracks or damage to the screen and it hasnt had a bump.
A hard reset gets me as far as the calibration screen but again, cant do it.
Does anyone either have any ideas or can anyone recommend a good repair place in the uk ??
thanks.
Andy
Click to expand...
Click to collapse
Hi Andy,
If you are familiar with rom flashing you could try it before sending to repair in case it's software related.
Good luck
Arrrrrrggghhh-bloody backlight/touch bricked!
I have the same issue and it's driving me nuts!!
pressing the screen bottom left quite hard puts the backlight back on but it goes off as soon as I take my finger off.
Having done a web search, it appears that this may be a firmware issue, but if so, why, after 9 months of trouble free use, has it only just happened?
I'd be very interested if anyone else has solved this issue. Is there patch or is it a hardware issue?
My otherwise excellent touch is effectively bricked-any help or suggestions at all would be appreciated!
A fix (sort of)
I bit the bullet and ordered a replacement LCD module online and fitted it. It worked, proving that there was indeed an issue with the original. Problem is, the quality of the new one is really bad so DON'T buy a replacement online is my advice. I've now sent my beloved Touch back to HTC to get it fixed...
Hopefully I'll have it back and working soon.
FIXED !
i know this is gonna sound weird but i bought a BENQ_E72 while my touch wasnt working and i kinda forgot about the touch in the meantime. Yesterday i came back to the touch and lo and behold its working perfectly. Screen align is working, taps are going through and i cant see a problem.
Now i have read a thread about the Digitizer filling up with dust and yes my front case does have 2 hairline cracks in it so i am thinking a strip apart, new case and clean and go from there if it does it again. Odd how leaving it to discharge compleely for a couple of months has 'cured' the problem
Just thought i would share this with you
AndyG