Database Users

HELP: Is my QTEK 9100 Defective? (SpeakerPhone Problems)

I just got my Qtek 9100 a few days ago and as everybody else I am experiencing the same malfunctions, bugs etc..
I have a problem with the handsfree/speakerphone in the phone app and I couldn't find anybody else with the same problem.
My MIC seems to be OK as I can use it for recording memos, voice dialing and of course - talking. As soon as I activate the handsfree/speakerphone option the other side can't hear me or hears me broken or just plain hiss noise.
Is my unit defective? I think it sounds as a software problem that might be fixed with an update. Anybody else has heard about this problem somewhere? Anyone has experienced this problem? Should I return my unit?
One more thing, at times there is absolutely no audio coming out of the QTEK but that is fixed after I do a soft reset.
Help!

Speakerphone issue as you described is a known issue, hopefully a upgrade will fix this (fingers crossed)

Psshhheeww... now I am relaxed..
Funny.. when you know a bug exists by other people you feel better..
Anyway, we order two units, both have the same apps installed one has this bug and the other doesn't. Lucky me has the bogus unit... anything I can do about it?
And last question for now, any expected date on a rom/windows update for the Qtek 9100?
Thanks!

hey ari.
i do think it's a hardware problem.
like the good old JAM, who had the same problem with the speaker.
anyway, let's wait , maybe there will be a system update to fix this, but i doubt it, since many units dont have that problem and run the same rom.
Nadavi.
(Yes it's me) 8)

Hey Nadav,
I've been trying to reach you for the past days.. we have a mutual friend we didn't know of.. you know who it is?
Regarding the speaker phone, I was also sure it is a hardware problem, but think of it, the mic works falwless while recording, while talking with the phone in the good ol' regular way and while using the video cam or voice dialing... so, I think there is a chance that it is a software problem. Also, there were a few times that the handsfree/speakerphone DID work but I couldn't figure out how and when...
If it is a hardware problem I need to return the unit asap before I won't be able to do so... but if it is a software problem, I'll wait.
What do you people say/think?
Besides that, give me a call if you can.
Thanks!

Yes, but can we hope for a ROM update by Christmas?!

Sound plays faster at times

From time to time I have a problem where all my audio plays at 2x speed (or something faster than normal.) It starts happening with no "apparent" cause. It applies to all sounds, so my ringtones will go faster, the voice command voice is faster, and MP3's as well. It happens without any over clocking, or with over clocking for that matter.
It goes away after a soft reset but is still quit annoying. Anyone else have this issue, or better yet, a fix for this issue?
Thanx; Lew

thats happend to me once or twice, however..i dont soft reset...i just stop all running programs and its fine

Thanx for the reply. That don't seam to fix it for me. hmmm...

Same problem Here????? :roll:

I have the same problem when playing files off the storage card. So far, only thing that fixes it is a soft reset. Closing all open app's didn't do it for me.

I'm noticing the same problem as well, although I wouldn't say it plays TWICE as fast. To my musician's ear, it's more in the range of a whole step, which is common when 44.1KHz files are played back at 48KHz. Maybe there's a connection? I'd love to find out what's causing this.
As with others, the only thing for me that cures it is a soft reset. This is annoying, because it screws up the pitches of DTMF.
- Justin

Same here. You'd think that with such a high tech device and for the price, you'd get a device that at least played music correctly.
Is that too much to ask? I was going to ditch my iPod video and Nano and use my 8125 as my mp3 player but not with this annoying glitch.

You'd even expect the default ringtone to ring at the correct speed!
But NOOOO!
A.

mine did this to only thinkg i did was applied some tweaks using tweaks2k
not sure if that was what did it or not

Check to see if your ringtones are on the miniSD verses the phone in the rings directory. It did that on mine and then I erased the ring out of the SD card and put it in the windows/rings directory and then it didn't do that anymore. Try and see. It fixed it for me.

Mine are in those folders and it still does it. I have done registry tweaks and it does it. My friend has done nothing except install Agile 5.0 and his does it too, it has to be caused by using your own homemade ringtones.

Nope. I use a stock ring tone (Old Phone) and it still does it.
In a word I can tell you what causes this: BUG.

I figured out how to make mine play the sounds at normal speed. I just connect the stereo headset and disconnect.
Let me know if it works for you guys.

try this
http://forum.xda-developers.com/viewtopic.php?t=46000&highlight=sound+fix

Has anybody tried the solution in the link provided by Nice Pants? I am hesitant to make a registry tweak that nobody seems to know too much about.
- J

I tried this registry fix and it didn't work. I believe the registry fix is used when your audio isn't working at all, not for this speed issue. I'm experiencing this speed issue as well. It's pretty annoying. Connecting and disconnecting the stereo headset solves the problem, but only temporarily.

You're right, I edited the registry using my directions, and after a soft reset my sound speed was back to normal, I came to realize after the same problem occured again, that it was actually the soft reset that was fixing it. I've only had this happen twice, and unfortunately I haven't been paying attention to what I was doing before it happened.
I currently have the summiter custom 2.17 ROM installed and I never had this problem with the stock cingular ROM. So... it's annoying, but I don't know if I have the patience to look through the registry for the fix, when this will probably be fixed by the "official" cingular ROM whenever it's released.
This is just another one of those issues that we as early adopters will probably have to live with (like the stupid battery icon, and no vibrate on push email).
I'll keep looking though, and if I eventually come up with a fix I will definitely post it here.

I am having this problem as well and posted a comment on Cingular's forum. This problem happened often on the stock ROM, but then seemed to go away when I upgraded to the 2.17 ROM. However, it has returned! It seems to happen randomly every day or two.
Initially (when I was using the stock ROM), I called Cingular's tech support and they forwarded me to HTC's tech support. The HTC guy was sort of rude and initially accused me of overclocking, which I hadn't done! He told me to soft-reset the device, which of course worked, then that was that. Incidently, I have tried overclocking since then and it does not affect audio playback speed. How about them apples? I am not overclocking anymore. I only did it as an experiment.
Also, this is my second device (I traded the first one in because of this issue). And based on the number of people that run into this, I believe the problem is fairly wide-spread, just most people don't pay as much attention to the audio as we do or perhaps reset their devices more often.
I wonder if a workaround can be created to exploit the solution of plugging and unplugging the headphones? Could somebody write an app that emulates the headphones being plugged in and unplugged? Or can somebody trap whatever messages the OS is sending around during that process and figure out which one "resets" the audio speed?
This is strange. I'm half wondering if it's a design flaw...
I hope this thread stays alive and somebody comes up with something. It is frustrating, despite being a "small" issue...

Personally I always have my headset in my pocket and just connect and disconnect, but I'd love to see this problem fixed. I have noticed on my device that the sound speeds up when EDGE disconnects and reconnects because I loose signal while using Agile. Does anyone have this problem and is not using Agile Messenger??

I don't even subscribe to EDGE services, I just use mine for the phone, text messaging, and wifi. And I notice that it started doing it about a week ago, in which i did a HARD reset. It of course went away, and i was thinking it might be some of the Tmobile addons in the extrom. but it seems that cingular is having same issue. I havent even bothered to call t-mobile because all im going to get is a rep who doesnt know anything. its not like they can write rom patches. I notice it came back the other day and i soft reset and it goes away. I want to let you know i've had this issue with a computer before. Someone a long time ago wrote an AC 97 sound driver for BeOS that i used on an old emachines. There was a bug in the driver that made audio play back 10% faster. It was completely software related so maybe someone in the board here who knows about the registry and drivers for this device could find a way to patch the bug.

Bluetooth Headset w/Media & Phone enabled.

I have been searching for an answer to this for two weeks with no success. I apologize in advance if the question has already been answered… I couldn't find it.
On Sprint's Hero, when setting up a headset (in my case the car radio BT adapter) one can enable both Phone and Media. Supposedly, this should allow a user to listen to tunes/podcasts/Sprint Nav and be able to use the phone when needed through the BT. Unfortunately, it doesn't work this way.
If I'm listening to something on the phone and wish to place a call, I will enter the contact and start the call. The phone responds by pausing the audio program I'm listening to as it should, but I get NO AUDIO from the phone! Nothing! The call is placed and the recipient hears nothing also!
Now; If I'm listening to something and a call comes in, again, as would be expected, the audio program gets paused and the phone rings through the BT. Unfortunately, there is no auto-answer in Android 1.5 (grrr!), so I reach over and press the Answer button. Lo and behold, it answers! but over the phone's speaker and mike instead of the BT!
They refused to accept that it was a problem with the phone at Sprint. Is this fixable? Can I look forward to it working in Android 2.1? Is there anyone else experiencing this problem?

As far as I have read/heard its a known issue that I think one of the roms here may have corrected. I will look around and see if I can find the thread, its been more than a month since I read it. Maybe MoDaCo but again, I will have to track it down.
EDIT:
Personally I wouldn't look towards anything in android 2.1, sprints release could be as far as 6 months away.

I'm currently using MoDaCo's UNOFFICIAL v1.3 ROM. I've tried this with his 1.1 and UNOFFICIAL 1.2 as well. I've also tried Fresh's ROMs without success.

Las_Vegas said:
I'm currently using MoDaCo's UNOFFICIAL v1.3 ROM. I've tried this with his 1.1 and UNOFFICIAL 1.2 as well. I've also tried Fresh's ROMs without success.
Click to expand...
Click to collapse
So maybe no one fixed lol

Random Popping Sound

Has anyone here had any random popping sounds from there phone. Every now and then I will be sitting there and my phone will start making these faint popping sounds. It is loud enough for me to hear it. Should I take it in and have it looked at. I can hopefully avoid this as I would need to return to stock, but not really a big deal considering I have done it multiple times anyways.
Thanks.

yep, mine does it too. when this happens it usually means that my speaker output is going to be very, VERY low. The only way to fix is it to reboot it only happened when i started using 2.2 roms.
JD

Random question (but this mattered for me). Do you have "shopkick" installed?

Fenir8 said:
Random question (but this mattered for me). Do you have "shopkick" installed?
Click to expand...
Click to collapse
Yes I do have that installed.

Random popping and ticking coming from the handset speaker
Hello everyone.I am also experiencing this issue with the handset speaker popping and ticking. It seems to be associated with bluetooth and aggravated by USB charging.
I am curious what headsets other users that are experiencing this problem are using. I am using a Jawbone ERA and I suspect that it may be related to the advanced capabilities of the headset.
I have spoken to users that have Motorola headsets that say they have never had the problem.
I have also received a replacement phone and had the same problem with the new one.
The more info we can gather the closer we should get to a solution so please chime in with your info.
Thanks!

ya take it back to sprint... hope ya got TEP!!! thats what i did today cause along with that *popping* the phone would ring through my earpiece spkr... at least until i rebooted..

xateesix said:
Hello everyone.I am also experiencing this issue with the handset speaker popping and ticking. It seems to be associated with bluetooth and aggravated by USB charging.
I am curious what headsets other users that are experiencing this problem are using. I am using a Jawbone ERA and I suspect that it may be related to the advanced capabilities of the headset.
I have spoken to users that have Motorola headsets that say they have never had the problem.
I have also received a replacement phone and had the same problem with the new one.
The more info we can gather the closer we should get to a solution so please chime in with your info.
Thanks!
Click to expand...
Click to collapse
This has been a well known bug on all froyo builds. There is no workaround or fix as of yet. Gingerbread does not have this anomaly from what I've seen.
I am personally using a jabra extreme headset FWIW.. I would also get the popping sound after the phone was paired to the radio in my truck (Clarion CZ-500)...
I'm currently running EE03 (the ACS leaked swiss cheese version) and do not experience this anomaly.
Hope this helps

The popping sound is due to pairing with bluetooth and then unpairing / charging. I thought it was only a2dp related but I guess not.

6.0.1 Bluetooth issue fix?

Hey guys,
this new android related issue where streaming music via bluetooth is a pain in the ass, as there are only two volume levels (absolutely loud and the opposite) is really annoying.
Is there any statement from google, if and when it'll be fixed or is there even a fix already?
I cannot imagine how sth like this got into a final release...

Stream every single day on a 45 minute commute via GPM and Spotify (Bluetooth to car) and never encountered this... Seems odd. I'll keep an eye out but haven't seen it yet!
Sent from my Nexus 6P using Tapatalk

Delboyd12 said:
Stream every single day on a 45 minute commute via GPM and Spotify (Bluetooth to car) and never encountered this... Seems odd. I'll keep an eye out but haven't seen it yet!
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
is a common issue with 6.0.1 and several bluetooth devices (i have a creative roar box), just search the forums here.

I'm usually ok with blue tooth streaming to my car as well as to my Polaris speaker. No issue with my Huawei watch either that I'm aware of.
(Sent via my mobile device)

I'm having a ton of bluetooth issues with this phone sad as I *love* this phone..
But I listen to podcasts daily (while biking/running./in the car) and it keeps cutting out on me.. like 2-3 times/minute.. that's using the bluetooth in-car, as well as two different bluetooth headsets
BTW phone calls are fine - this is just A2DP bluetooth stereo..
on 6.0.1 stock (rooted)
-mark
Edit - seems worse when I'm near my wifi router; although still having issues w/ wifi off..

I had some issues with bluetooth audio cutting out after the phone had been sitting for a while. I added the media apps (music, youtube) to the not optimized list under battery settings and now it works fine.

stream every day from google music app to my vw golfs system via bluetooth and never cut out once or had any issues. Im stock non rooted 6.0.1

It's a wide issue have a look here https://code.google.com/p/android/i...ry Stars&groupby=&sort=&id=189188#makechanges for the people who are having the issue make a comment and Hit the star so Google understands what's going on as they have it as a low priority

Heinous said:
I had some issues with bluetooth audio cutting out after the phone had been sitting for a while. I added the media apps (music, youtube) to the not optimized list under battery settings and now it works fine.
Click to expand...
Click to collapse
I'm going to try your suggestion here... This is infuriating as I dig the phone so far (mostly).

Grumpy Bob said:
I'm going to try your suggestion here... This is infuriating as I dig the phone so far (mostly).
Click to expand...
Click to collapse
Good luck.

Heinous said:
Good luck.
Click to expand...
Click to collapse
No joy. I did your suggestion in conjunction with a few others and I'm still getting audio hits. Did the following to no avail:
- Uninstalled an app called "gasbuddy" which has been reportedly giving users issues with BT
- Messed with a few settings in Developer Options
- Cleared Cache
Did those listed above plus your suggestion and it still doesn't work properly. The only thing that is (albeit moderately) reliable is to completely unpair, forget device, repair, and update permissions. How frustrating every time I get in the car. Additionally, I've been getting SERIOUS BT phone problems. The caller on the line cannot hear me nearly at all. It's not my car's BT unit either, as I've troubleshooted with other phones. I have to switch to handset speakerphone. I feel like I'm in the 90s again. I'm massively bummed out since I spend a lengthy portion of time in my morning/evening commutes. BT is the one thing I can't do without. What a drag.

Grumpy Bob said:
No joy.
Click to expand...
Click to collapse
Does it work with other Bluetooth devices, or do you have other phones to test in your car? Might be an issue with the car or even something google/hauwei can fix under warranty.

Heinous said:
Does it work with other Bluetooth devices, or do you have other phones to test in your car? Might be an issue with the car or even something google/hauwei can fix under warranty.
Click to expand...
Click to collapse
Thanks for the reply but yeah that's what I meant when I said - "as I've troubleshooted with other phones."...
As to your other point, this is actually my second 6p. I RMA'd one a few weeks back for the same issue - I thought the same thing.
So frustrating. Like nailing jell-o to the wall.

I found what was causing my Bluetooth issues with my Chevy Malibu. The app weather bug was messing with my phone Bluetooth and battery drain. After I deleted the app my Bluetooth works fine and my phone now sleeps with doze correctly...
Sent from my Nexus 6P using XDA Free mobile app

cables2590 said:
I found what was causing my Bluetooth issues with my Chevy Malibu. The app weather bug was messing with my phone Bluetooth and battery drain. After I deleted the app my Bluetooth works fine and my phone now sleeps with doze correctly...
Sent from my Nexus 6P using XDA Free mobile app
Click to expand...
Click to collapse
I was having the same issue, both with BT headphones, BT speaker, and my Android Wear watch. I tried factory resets on both phone and watch, and forgetting all BT connections and re-pairing to no avail. I Factory reset my phone again, and didn't add my Amber Weather Widget back to my home screen and all was well. As soon as I added it...Bt went to hell again. Deleted the app and now I'm having no problems. Not sure why a weather app would cause BT to act up, but it sure did in my case.

Uuuh. This is ultra frustrating. Using my smartphone for business and private stuff, so it has to re reliable. Hearing music is a pain in the ass, really. Doesn´t matter if I connect it to my Bose Soundlink Mini, my Philips NFC/Bluetooth Dongle...interruptions all over the place.
BTW: I don´t have any weather widget installed, so I have absolutely no clue what to try next. Delete all paired devices is a no go, really.
PS: And it´s not only interruptions - music kind of gains speed after those interruptions.

Grumpy Bob said:
No joy. I did your suggestion in conjunction with a few others and I'm still getting audio hits. Did the following to no avail:
- Uninstalled an app called "gasbuddy" which has been reportedly giving users issues with BT
- Messed with a few settings in Developer Options
- Cleared Cache
Did those listed above plus your suggestion and it still doesn't work properly. The only thing that is (albeit moderately) reliable is to completely unpair, forget device, repair, and update permissions. How frustrating every time I get in the car. Additionally, I've been getting SERIOUS BT phone problems. The caller on the line cannot hear me nearly at all. It's not my car's BT unit either, as I've troubleshooted with other phones. I have to switch to handset speakerphone. I feel like I'm in the 90s again. I'm massively bummed out since I spend a lengthy portion of time in my morning/evening commutes. BT is the one thing I can't do without. What a drag.
Click to expand...
Click to collapse
Yep,I have the same exact issue with phone calls, the caller cannot hear me at all and I switch to speaker. This is my second phone and they both did the same thing, connects, fine for a few seconds, then gets muted or something and have to switch to speaker. My notes never did this and it's super making me mad! I'm going to call google and try to return this phone. It's BT totally broken.

I might be giving up on the phone very soon. I'm bummed. I really dig it, but BT is such a HUGE part of my life at this point that it's impossible for me to own a phone that falters in that respect. Ugh. How disappointing.
I even signed up for the new Android N beta testing, hoping that would remedy the situation. Nope.