I cannot find a thread for those of us who use the new PTT feature for the 8525. I upgraded to the official HTC cingular ROM 2.15.502.3. I have been having nothing but problems with the PTT. I did not notice it at first because I usually initiate the PTT call. It works just fine if I initiate the call. I can talk back and forth but if someone else tries to PTT me then it comes in on my phone as a voice call. The difference is that it has the 10 digit number with 33 added on at the end. I cannot talk back to the person.
I have done the following to try to resolve the issue:
Uninstalled any dialers
uninstalled all added software
I have even did a Hard Reset
Called ATT 3 times to get it resolved (They tried to transfer me to HTC support but I got disconnected)
I am at a loss and cannot find any other threads that would help. If anyone has any suggestions it would be greatly appreciated.
Thanks.
Related
Hi
I've been following this forum for a while and you guys seem pretty competent. I believe you are my best shot at fixing my rather serious problem...
I have several simcards, and two of them are showing very weird behavior in my Qtek S100. I am running the latest official ROM for my specific Danish Magician, the MA_DANG_WWE_10600_115_10500_SHIP.exe, downloaded from this site.
When using one of these bad simcards, I can't receive calls until I have made one myself. All incoming call are sent directly to voice mail. Restart the phone and I have to make a call again! Seems to me like my Magician doesn't log fully on to the cellular network?
The rest of the simcards are working fine. The big problem is that one of the card making trouble is the one I am paying $50 on each month
I was under the impression that this problem could be related to some of my simcards being 16K only, so I had one of them replaced today, but still no go. Of course I could have received yet another 'old' card, but what are the odds?
I have done a number of soft/hard resets and ROM/radio up/downgrades, but it doesn't change a thing. Any thoughts? Thanks!
Hi,
My SPV m5000 insists on activating the Voice Speed Dial almost every time I end a call. It then complains that nothing was heard and brings up the Voice Speed Dial panel. I then have to cancel and close all the windows to return to my Today screen.
Does anyone know how I can stop this? It's driving me crazy!!!
Many thanks,
Hi there,
I noticed that your M5000 has a newer ROM version than mine. I need help to upgrade to the latest ROM, can you tell me if you have done this before and how this is done.
Thanks.
Neesram
I have the 8525 runing the official att wm6 and this is my second phone via replacement from cingular. I can make PTT calls but i cannot receive PTT calls, they come to my phone as a voice call and it displays the caller id phone number with 33 at the end. I've spent hours and hours on the phone with cingular cust service and they keep wanting to replace my phone. has anybody had this problem? can anybody help me fix it????? it seems to be rare i can't find any info about it anywere...
P.S. I've tried swaping sim card with my wife and it worked fine in her BB pearl.
at least now you are at the correct forum!!!!
The "official" unofficial ROM upgrade might not be tailored exactly for 8525 and would explain your problem.
Rom
it's not the rom, i had the official at&t wm5 update from htc's website before i discovered this place and it didn't work then either.
Then your only alternative would be to reflash the official AT&T WM5 ROM. Then you can ask AT&T customer service for a level two tech, or perhaps higher, who will help you with your PTT problem.
But, I am surprised that you have yet to recieve a response on this forum. The folks here are up to speed on most. if not all issues.
Perhaps you should do a search of the Wiki - if not results, at least satisfactory to you, then a request to the senior gurus here for some guidance. But be warned, you will not receive assistance if you have not done your homework.
ROFL............. Customer service... tech 2 ROFL.....
Nope tech 2 can't help. they told me it's a known issue, however i can't find anything about it anywhere on the internet. I've been searching for the last 4 days and can't find one mention of anything close to what i am having trouble with. I really hope somebody here can help cuz customer service is a lost cause. trust me. did i mention this is my second phone with the same exact problem that is sooo rare nobody has ever heard of it.
Have you had AT&T disconnect you from the network and then do the reconnect. It sounds more like an issue dealing with data then with the actual PPC. Nothing indicates a phone problem.
But, your best bet might be the reflash to WM5.
reflash
Yeah i can try reflashing to the wm5 off htc's website but i had that before and it didn't work. incoming ptt has never worked right no matter what rom. but i will try it when i get home. I don't think it will make a difference tho.
ps one more thing to add is. I've swapped sim cards so i put my wifes sim card into my phone and it still doesn't received ptt calls. so it can't be my phone number. however i find it hard to beleived that it's the device. i wonder if the ptt feature is connected to my imei or my cid. but 2 phones that do the same exact thing??????? I'm sooo flustered.
If this problem occured over hard resets and with multiple ROMS, then you are looking at two possibilities:
- A provisioning issue.
- The phone hardware.
I'm assuming that AT&T has tried reprovisioning your phone several times since you are stating that you have talked to them a few times about this.
You noted that they offered to replace your device. I'm curious as to why you are not following their advice? If they say it's a known issue, and they offered to replace your device, it sounds to me like they know they can't fix it by playing around with the phone settings.
The PTT button is AT&T-specific and really they are the only ones who are going to know anything about it. I suggest you just follow their advice.
Hi all the buddies out there...
Did anyone experience problem with making calls and receiving incoming calls? I tested the ROM without any add on application installed. When I call my mobile, the first attempt will not be able to connect and it will end up into my voice mailbox. Second attempt will wake up the phone and get connected. Sometime, first few calls will be also failed.
About making calls, sometime I can't dial out and need to try few times. It make me very frustrated with the problems of the basic function of a "phone". I really appreciate any suggestions or fixes you may be aware. Many thanks.
Make sure you hardreset with NO/YES/YES options.
Hard reset does not help at all
Hi,
Thanks for your reply. Of course I do hard reset everytime I upgrade my BA code and when I wanted to clean up my phone. This is a normal procedure.
I believe everyone who is using it as a phone will not live with the phone function problem. I would appreciate whoever ever experienced this problem and have the work around method can share with me. Billion thanks and hope I can really get a solution. It is really frustrating...
i read your previous posts (re WM5 roms), and it is puzzling why your unit exhibits problems on calls even then...
is your radio already v1.15?
I did not have any call function problem with the earlier version of WM5. Ever since I upgraded my WM5 to newer version, I started to have the phone's problem.
I tried to downgrade the radio firmware from 1.15 to 1.13 to 1.12.
1.12 so far give me the least problem. I experienced drop calls occasionally, but huge reduce in incoming call problem. I still can live with sometime cannot make outgoing calls. The most important, people can reach me more consistently.
I had this problem on Orange UK; a new SIM card fixed it. Try borrowing a SIM card from another phone and see if the problem still exists for you.
had changed to a new sim card but problem persist..I think will just throw away my BA...
Wouldn't be cheaper to go back to WM5 or WM2003SE, instead of [FONT="]throwing[/FONT] the BA...?
Downgrade radio
Or maybe downgrade your radio version?
I experience the problem with Radio 1.12.
When I upgrade to 1.15, the problem is gone.
Thanks to Helmi to give us this great ROM.
ericosusanto said:
I experience the problem with Radio 1.12.
When I upgrade to 1.15, the problem is gone.
Thanks to Helmi to give us this great ROM.
Click to expand...
Click to collapse
hello since I have problems with the sound of my BA can you please send me your complete software like : ROM, radio, and others so i can try to fix the sound rings and during the call volume too low...please
I have recently updated my T-Mobile Touch Plus to the official 6.1 Rom and since doing so have a funny problem when receiving a call, the callers number isnt displayed even when they are in my contacts.
The device doesnt seem capable of realizing that numbers that start +447 are the same as 07, one fix would be to update all my contacts phone numbers and remove the international dialing part but my SMS messaging would then not work as at present it displays the names correctly.
Has anyone got a fix for this?
Cheers
Kev
I've had this problem for a couple of weeks since T-Mob updated mine and I agree, it seems to be related to the international format of numbers.
I have emailed T-Mob customer services to see if they can do anything and if I hear anything back, I will post here.
In the meantime, I was thinking of having a poke around the registry
I'll keep you updated
Cheers,
Smiffy.
Problem Solved
a bit of googling today and I have found the solution it is due to a registry setting that (on my device) was trying to match 12 digits of the number, for the UK this needs to be changed to 10.
here is the link:
http://www.division6.co.uk/wp/2009/03/25/windows-mobile-6-caller-id-not-working/
Nice one - but I don't really want it fixing - I want T-Mobile to admit defeat and swap it for a G1 for me
Failing that, I will put it in place though ;-)
I knew it would be something like that
Cheers!
Smiffy.
Just got a used T-Mobile MDA Touch Plus and it was running the original WM6 so I updated it via T-Mobile UKs site to WM6.1 and since then I've developed the missing name problem on my texts.
I've tried changing the callerID thread in the registry and it's done nothing.