Related
My touch screen has been getting out of alignment quite often. 3 or 4 times a day. I'll go to use it after leaving it on standby, and the touch screen alignment will be off by a half centimeter or more. its making very difficult to use. Sometimes very difficult to even get to the settings screen to realign it. I'm using a screen protector and to use my fingers instead of the stylus often. could have of this be having an affect? or does anyone have any idea whats goign on? thank you for any help you can give me.
Dan
I had a similar problem as well. Its kinda scary. Do you think its a software error? or could it be hardware *gulp*
I had this problem with some devices I issued out at work. I put screen protectors on them, and all kind of weirdness happened, and the screen getting out of alignment was one of them. I removed the screen protectors, and the problem went away.
Wizard platform has often that claim from many users. I'm not sure if working without screen protector is suitable for you and don't know it will help. In my case it did not.
The problem of kJAMs is related to the screens HTC used on this version. Unfortunately there is not software remedy. Some users attempted to change their devices under guarantee. Some are telling newer ROMs make the error less frequently.
You may also use "fire button + messaging button" combination as a shortcut to screen alignment page if you must live with this. Better than nothing ?!
fixed my qtek 9100
Well my wizard used to go out of alignment a lot. But I basically ruined it when I stuck it in my golf bag one day and let it get partially crushed while half-open...
The screen started to flicker a lot (in addition to not registering touch inputs). after a week it was unusable except by me since I knew where to push to get it to work.
Anyways, I gave up and asked around Hong Kong for people who can fix these PDAs. I found a store that offered to bring it to a specialist (no name given) for $380 hkd (~$50USD). Figured I had nothing to lose.
It actually works almost like new now. The slider is tighter, and the screen doesn't go out of alignment at all. I'd almost say its perfect except the "specialist" "broke" my volume slider when fixing it. Its not major so I decided against taking it back to the store for further repairs (3 month warranty on their work). But it took 3-4 days for them to fix.
I figure someone with the screwdrivers and stuff can probably fix your problem. But I didn't have the guts to try it myself...
Four things you can do to help
1. After time dust etc... gets under the rim of the screen and adds to the misalignment problem. Get a piece of paper and put the corner under the rim and get all the dirt out.
2. Sometimes software causes the misalignment - in my case it was using vjtoggletoday - so check or your software particular ones that change your today screen e.g. wisbar etc...
3. You could do a hard reset and try device in factory state for a while to see if it is a software or hard ware problem
4. Update to the latest rom.
Thanks for your help guys. Even though i didn't like your answers. I tried cleaning dust from under the border of the screen. It worked well for now. but it hasn't been more than 12 hours. I hope it continues. If i cant get it to stop i might have to sell my phone on ebay. they seem to go for only 50 dollars less on ebay than i payed for it in the first place. I hate to ask this question. but what could i replace this phone wiht that wont have this problem. and has windows? Basically what would you suggest as a replacement. And not the TytTn because i dont think i'll be able to afford that one.
Thank you.
lets hope that i dont have to fish dust out of my phone every day.
Hej,
the touchscreen of my O2 XDA Neo is dead... most of the time. After a long time (i.e. can't be told exactly) not using it, it works for a few strokes, so I can get the phone to run. Rapidly it changes then, first the right half of the screen ceases to work (nearly exactly the right half, fiddling with notes or align screen shows that), soon the whole screen doesn't react. Some time later it may work again.
Some of the software can be used by using only the navigation buttons, lot of the software (including dialing arbitrary numbers) can't.
Is there any way out? As the warranty is void, I don't hesitate to open the device, if it may help. But I guess it is not as simple as increasing or decreasing the pressure on the screens edges...
Or is there any input software that uses the navigation keys? The standard soft keyboard can't be used this way, the other additional keyboards I found surfing the net don't have this possibility too. (Is there a board here to ask for software for a specific OS? Or where is a good playce to do this?)
Thanks
Inmare
In short, sometimes it's working and sometimes it's not?
Maybe there is a loose connection somewhere? Although I'm afraid it won't be that easy, but who knows. Guess a touchscreen is quite a delicate piece of electronics.
I'm afraid I don't know any software for typing and stuff and using the keyboard with your keys etc.
It does for for some (short) time, then ceases to work - sometimes at once, sometimes slowly (first the right half, after some time the left).
I don't expect to be able to repair a defective touchscreen; I hope it's just a loose connector or such... this device uses star shaped screws smaller than grade 9, I have to get appropriate tools tomorrow (i.e. today as it is past 12pm... so yesterday is today too... so I already bought the tools yesterday? I need a digital diary again to keep track of this ). Lets see if I can get the device to be reliable again.
The digitizers are sold on eBay (example) for not much. Not sure how to install them tho.
Interesting. At least I now know the size of the screwdriver. And I see the connector... I think it is worth the try.
Here you can see the inside of the device. Looks like the digitizer and the display are packed together within a metal case, but maybe it is just the connector. Otherwise I will have to open this too.
I think I will do this in the far future. Next year
Thank you.
Hi Inmare,
is there any improvement
because I have the same problem with my jamin
what should I do?
Hi, going through the emails on this list was indeed very useful. I bought an iMate JASJAM in January 2007 and it started giving me a weird problem with the screen.
The phone was working perfectly OK till Mid Feb when I started noticing that any application I opened (including phone or contacts) got closed automatically within a second. I observed carefully and saw that the 'X' on the top left corner of the screen was probably getting clicked on its own. I suspected it is most probably a screen problem and took it to the iMate service center. They promptly replaced the screen in 2 days.
It worked fine for 15 days before I am seeing the problem again. Could someone help me please. I am seriously dependent on email through my phone for my work. Would appreciate any sort of guidance, even if it seems obvious.
My JASJAM is 647XX s/n based
Thanks a ton,
Aditya Deshoande
If indeed the X is getting phantom taps, this is not a screen problem as such. In other words, you could replace the screen time and again and it would recur. The issue is that the screen gets pressre/pressed by the bezel around the screen. The screen is rather stupidly sensitive to touches even below the bezel. Pressure can arise from a slight twist in bezel, from heat expansion and from dust trapped between bezel and screen. You might try the "business card solution" - though it is not guaranteed.
I would also take a backup and do a hard reset. Try the problem apps without restoring the backup. This will identify whether it's software or the SA related problem.
f the problem is still there, I would demand a replacement not a fix, because if something is out of line it's not going to be fixed by swapping screens.
Mike
Thank you
Mike,
Thank you for posting a reply so quickly. I suspected it is not just a screen alignment issue the moment it appeared again. None of the fixes mentioned for the SA issue work. I just wanted to check if anyone has any suggestions to try something. There are no applications installed by me and I have tried hard reset. In fact the crosshair in the align screen application keeps moving without me touching the screen.
The problem is that this problem makes the phone useless because I cannot open the dialer. We need to be extremely careful of what iMate and HTC seem to be shipping out. This is a damn expensive phone to have such problems.
I will request for a replacement but would not be surprised if I am refused and told that it will be repaired since it is warranty.
Let us see if I need to drag them to consumer forum. I will, if the need arises.
Regards
Adi
Good luck Adi - I hope it works out. Yes that jumping around of the cross hairs does prove there is pressure being put on somewhere. Indeed HTC did appear to have largely resolved the SA and SA related problems - but I'm still seeing quite a few.
Cheers
Mike
Heats up during charging
Hi Mike,
Perhaps the problem is compounded by the fact that it really heats up if you charge the phone while it is still in the cover. The one with a belt clip that comes in the box
My screen does not respond to any taps anymore. Which in a way is good because I am at least able to call as well as send/receive emails.
Regards
Adi
Same problem here!
So my Hermes, which just got replaced by Cingular after the "red light..not charging problem" (Thanks for the pointers on that Mike!). But my new unit is also having phantom clicks on the x or in landscape the Start menu kept getting clicks. And I too got the moving crosshairs during screen alignment setup. Now the whole screen is whacked, not repsonding to any clicks.
Cingular are sending out another unit. I love my hermes, but seriously getting worried about the reliability of these units. I really can;t be without my unti working for too long, I'm stcuk having to go back to my SE P900 (with a flaky battery) or my SE S700 which sux.
It is a worry and very frustrating. However, when you get a good one it is well worth it. A hassle I know, but some folks here say they've been through 3/4 before being happy. This is the secret I think, put up with no physical defect and get an immediate replacement. Use a cheap mobile while you wait for the replacement. Most of the 'pain' comes from trying this and that and the other to get the device working and perhaps 6 out of ten times you fail. Use the warranty without hesitation. There ARE good ones out there!
My thought for today!!
Mike
Hi all,
I need help,suggestions,anything with an issue I've had for a while. Since the time I started loading WM6 the screen has been randomly fading to white. I have LSVW latest rom 22/4 SE and 1.40.10 radio and 1.40oli although it doesn't matter what rom you load. I tried going back to WM5 and its better but now still fades to white as well.
on advise from oli and legolas I purchased a new battery but still have the same issue.
I have dropped my phone once which resulted in a crack to the right of the DEL/CR keys so could it be a HW issue and if you think so is it one I could open up the phone and fix?
Any and all help appreciated
IN FACT IF SOMEONE CAN RESOLVE THE ISSUE I WILL DONATE SOME CASH TO THEM!
test
Im updating to
LVSW 4-23 Full, Radio 1.40.30.00, SPL 2.10.Oli, IPL 1.04
seeing if any difference comes out.
This is not the first time this issue has been reported:
http://forum.xda-developers.com/archive/index.php/t-301003.html
The conclusion is that it's hardware related. It may be as simple as one of the internal ribbon connectors having a less than firm connection. It may be brought on my anything from physical movement or pressure to internal pressure if the device gats warm. However, it is possible that there is a failing component. IMHO, a case of take it for replacement/repair or first check connectors if your brave and not worried about a warranty.
Mike
mikechannon said:
This is not the first time this issue has been reported:
http://forum.xda-developers.com/archive/index.php/t-301003.html
The conclusion is that it's hardware related. It may be as simple as one of the internal ribbon connectors having a less than firm connection. It may be brought on my anything from physical movement or pressure to internal pressure if the device gats warm. However, it is possible that there is a failing component. IMHO, a case of take it for replacement/repair or first check connectors if your brave and not worried about a warranty.
Mike
Click to expand...
Click to collapse
HHmmm interesting thread .. the only issue i have out of that is the fade to white one.
Maybe Hardware .. i got the phone off ebay and now it has a crack in it .. so i dare say it isnt under warranty any more. (even though its a max of 6 months old).
It may also be software. I experienced the WSOD on my JASJAM when playing with the GPS-related DLL's. Once this problem appeared when switching on the camera. The screen would turn white and soft reset would not fix this, only power off/on would sort it out. Seems that the drivers do not reset (some of) the hardware to a known state on boot.
Had EXACTLY the same problem. Hoped it would be a software problem. Hard-reset a few times to no avail. Upgraded to a couple of the WM6 ROMs. No change. I did notice that when it was cool it tended not to happen, but after being on the phone a couple minutes or using the PDA for a while, it would do it AGAIN.
One weird thing I noticed was that if I did a Soft-reset and held down the Left Soft-key, I could "force" it to fade to white on start-up! VERY WEIRD.
I finally bit the bullet, and sent it back to Telstra to get it sorted. Didn't want to void warranty myself.
It has been just over 2 weeks since I sent it off, and They have sent this reply...
-------
-------
Hi
This phone is currently waiting on a part which was ordered yesterday. Some parts have already been issued but needs further repair.
Regards
Nadine
--------------------------------------------------------------------------------
From: LJ Boyd [mailto:[email protected]]
Sent: Friday, 20 April 2007 2:18 PM
To: ! TMS Customer Service
Subject: RE: Imate JASJAM Problem
Hello, I am emailing about an I-Mate JASJAM phone I sent for repairs early last week (tel # xxx ).
Can you please update me as to status of this repair, as the Telstra shop did not provide me with a second phone while I await return/repair/replacement of the phone.
Thanks,
-------
-------
So, I guess it IS a hardware problem. But then again, that kind of reply, sounds a bit "dodgy" as it doesn't seem to "technical" does it?
Hope this helps.
jyetara said:
So, I guess it IS a hardware problem. But then again, that kind of reply, sounds a bit "dodgy" as it doesn't seem to "technical" does it?
Hope this helps.
Click to expand...
Click to collapse
Their reply was not very technical - does not surprise me however. The people who repair these devices are usually faced with some component/connection/screen or a m/board that needs replaced. They often fail to take account of something as basic as the case pressing on the screen or other components - particularly when device is warm. So they replace the component they think is faulty and then discover the problem is still there. With this issue in particular I think that there are no faulty components just the case is a fraction of a millimetre too tight for the internal components and hence swapping out parts can have no effect. With this fault I advise people to go for a replacement not a repair if possible.
NB: This issue should not be confused with white screen that may appear after installing particular software or when an application crashes, or when the flashing of a new ROM goes wrong! The hardware issue arises most commonly when the device gets warm or put another way goes white after maybe 10 minutes of use and will continue to go white even after hard reset.
Mike
I have this same problem! =(
My phone screen recently (4-5 days ago) started to go white. I never saw this happen with my own eyes but when i picked up my phone and its sleeping i push the power button to get to an all white screen. I can hear noises when i touch the screen but no image other than white. I can solve this by removing the battery and putting it back in, then my scren works fine....its not verry often just like 1-3 times a day.
I want to try a hard reset but have a question first: My phone is unlocked by the ebay guy i got it from, will a hard reset lock my phone back to Cingular?
Next i want to try upgrading my ROM and Radio and anything else...im looking in the wiki for instructions on how to do this. Any help? What else shouls i upgrade?
Ive only had my Hermes for around 2 months so im new to much of this.
THanks!
I recently purchased a Used Imate Jasjam (Ex Telstra Australia) with this issue.
I pulled the unit apart, and reseated and pressed the Power and LCD Display Data Cables... attempting to ensure they were firmly fastened.
I then upgraded to LVSW's Latest WM6 Release.
I have had the Phone go to White once in that timeframe since. I brought it back by pressing the power button of, then one again.
I don't feel that it's really a "100%" Faulty Part... Because it works fine othertimes. It almost seems as if connections or a Data Cable has an Issue.
I'm intending tonight and using the Phone over the weekend to see if the issue continues to occur.
BAD NEWS!!
Well, got my phone back after a bit over 3 weeks I think? I kept ringing the repair center and emailing. Finally they said it was ready, and was sent back to the shop I bought it from. Rang the shop "no it's not here yet, we will ring you"... now the repair centre to the shop is a 20 min drive... on the 3rd, I rang again at 1pm and "no it's not here yet, we will ring you when it arrives." At this point I was really getting p*ed off. So I went to the shop, and demanded, and guess what was AT the Shop?!?!?!
Anyway, after 1 friggin day, I have lost the Red & Green phone buttons! As of tonight the whole bottom section no longer work, and the screen has gone white again.
The repair report listed 3 things replaced...one was a "bezel" another was a "poly" something. I will get the report a list the replaced bits if anyone likes, but their descriptions are kind of strange if ya ask me.
Anyway, I have to send the phone back for repairs again, which could take another 3 weeks +, which I think is completely PATHETIC OF TELSTRA, especially for the fact they dont give the same phone or even similar to "loan" while I wait for my defective $1300 phone to get "repaired"... (more like 'fiddled with' & "yeah, she'll be right mate"...
GRRRRR!!!!
My girlfriends phone was having the same problem. Try popping out your SD card and putting the phone into/out of sleep and see if that brings back a visible screen. Thats how we determined her situation was a hardware problem and not a problem with the rom.
jyetara said:
Well, got my phone back after a bit over 3 weeks I think? I kept ringing the repair center and emailing. Finally they said it was ready, and was sent back to the shop I bought it from. Rang the shop "no it's not here yet, we will ring you"... now the repair centre to the shop is a 20 min drive... on the 3rd, I rang again at 1pm and "no it's not here yet, we will ring you when it arrives." At this point I was really getting p*ed off. So I went to the shop, and demanded, and guess what was AT the Shop?!?!?!
Anyway, after 1 friggin day, I have lost the Red & Green phone buttons! As of tonight the whole bottom section no longer work, and the screen has gone white again.
The repair report listed 3 things replaced...one was a "bezel" another was a "poly" something. I will get the report a list the replaced bits if anyone likes, but their descriptions are kind of strange if ya ask me.
Anyway, I have to send the phone back for repairs again, which could take another 3 weeks +, which I think is completely PATHETIC OF TELSTRA, especially for the fact they dont give the same phone or even similar to "loan" while I wait for my defective $1300 phone to get "repaired"... (more like 'fiddled with' & "yeah, she'll be right mate"...
GRRRRR!!!!
Click to expand...
Click to collapse
Yes, sadly this is kind of predictable as I said in an earlier post in this thread:
http://forum.xda-developers.com/showpost.php?p=1233420&postcount=7
This is why, as I said, get a replacement not a repair if possible. My view is that the individual components are fine but connectors come loose or the heat generated causes pressure to be put on the screen etc So it's a problem with some cases and how the innards in some cases get squeezed. So off course changing the top poly board, connectors, bezel gasket, may by pot luck make a difference but is just as likely to make no difference at all.
Mike
Status Report:
After having my phone playing Video's Through the Night (My Way of a "Stress Test" to Generate Heat) I woke up the find the screen to be "almost completely" White.
Usually its gone completely, however in this instance I was able to see the icons through the whitewash.
I put the phone into sleep and back out and the Display is fine again.
Being that these phones are much easier to pull apart and put back together than my old JasJar I might to do some further experimentation.
I think the issue will have something to do with either one of the following
- Heat
- Pressure on the LCD from Parts Around it
- Faulty Ribbon or Power Leads to the LCD
My suggestions
- In the Case of Heat... I'll run the Same Test, with the Phone Directly in front of a small airconditioning unit I have.
- In the Case of Pressure, I'm going to look and see if I can place some extra Insulation Tape or Similar on the Phone to relieve this
- I wish I could find somewhere to buy the Replacement Ribbon Cables but I don't know where I can get them in Australia... any ideas?
VolarisPtyLtd said:
Status Report:
After having my phone playing Video's Through the Night (My Way of a "Stress Test" to Generate Heat) I woke up the find the screen to be "almost completely" White.
Usually its gone completely, however in this instance I was able to see the icons through the whitewash.
I put the phone into sleep and back out and the Display is fine again.
Being that these phones are much easier to pull apart and put back together than my old JasJar I might to do some further experimentation.
I think the issue will have something to do with either one of the following
- Heat
- Pressure on the LCD from Parts Around it
- Faulty Ribbon or Power Leads to the LCD
My suggestions
- In the Case of Heat... I'll run the Same Test, with the Phone Directly in front of a small airconditioning unit I have.
- In the Case of Pressure, I'm going to look and see if I can place some extra Insulation Tape or Similar on the Phone to relieve this
- I wish I could find somewhere to buy the Replacement Ribbon Cables but I don't know where I can get them in Australia... any ideas?
Click to expand...
Click to collapse
We wait to see. Mind you one guy on these boards found he could get half an hour from his device if he put it in the freezer for a while - so I'm not sure that air-con will be strong enough!!!
Mike
Well Results.....
After pulling apart the unit and reconnected, I think I found my cause to simply be excess pressure.
I've removed the "Black Plastic" Micro SD Card from its Blanking Plate.
Since I've done this... not one White Screen Whatsoever.
I don't use an SD Card, so the issue is resolved for me, however it is very interesting.
Could be Pressure or Heat (Small Hole Might Increase Airflow/Allow for Greater Dissapation or something)
Hi folks,
i've also small experience with this "white screen" issue and just wanted to inform you about it.
I got the device from my former boss who did already complain about this "white screen" issue on his O² XDA trion with original ROM. (honestly i did not really believe him due to my experience with couple of other devices so after i got the device i was just wondering - ok back to the facts).
I installed on Friday the Windows Mobile VI Pro - BLACK 2.5 Release and until today it was running (as far as i remember expect one time) nearly perfect w/o white screens. About 45min ago, i flashed the device with BLACK 3.0 Release and got until now about 5-10 times a white screen.
I assume this is not a hardware ONLY issue but indeed very strange.
I'll go back to 2.5 and will look forward if i get again the white screen or it'll be ok.
Cheers so far
FaCeOff said:
Hi folks,
i've also small experience with this "white screen" issue and just wanted to inform you about it.
I got the device from my former boss who did already complain about this "white screen" issue on his O² XDA trion with original ROM. (honestly i did not really believe him due to my experience with couple of other devices so after i got the device i was just wondering - ok back to the facts).
I installed on Friday the Windows Mobile VI Pro - BLACK 2.5 Release and until today it was running (as far as i remember expect one time) nearly perfect w/o white screens. About 45min ago, i flashed the device with BLACK 3.0 Release and got until now about 5-10 times a white screen.
I assume this is not a hardware ONLY issue but indeed very strange.
I'll go back to 2.5 and will look forward if i get again the white screen or it'll be ok.
Cheers so far
Click to expand...
Click to collapse
You are right to ask the question "is it hardware or software".
1
We know a white screens can arise if folk duff up flashing a new ROM.
2
We know there is a hardware caused white screen that comes and goes often when device gets warm.
3
But there maybe white screens caused by some kinds of crashing software or a buggy ROM etc
Crucially in terms of finding a cure will be distiguishing between these.
2 for most people is easy - take it back and get a replacement.
1 is a matter for the ROM upgrading and fixing boards
3 is a case of trying different ROMs testing 3 party software by selective installation until the problem starts or stops.
In your case I am worried that this is a number 2 device as it did sometimes get the problem before you flashed the ROM and now it's worse. It may only be worse because this particular ROM is generating more heat and consequently more white screens. (see explanations elsewhere).
I suppose if it's an occasional problem you might live with it but otherwise it's replacement at best and repair as a rather dodgy alternative.
Mike
Hey Mike,
well, before flashing the device with a custom ROM, in my opinion it was really difficult to use it.
By flashing it with V 2.5, it was very good usable and with V 3.0 it returned to become more unusable. Nevertheless, i upgraded 10min ago with HARD-SPL-V7 and it's running fine now (i've been wating with downgrading to V 2.5. If it returns to become unstable, i will downgrade to V 2.5 again.
I'll keep you informed.
yes for this particular "white screen" issue it will be useful to hear how things go - thanks
Mike
White screen - in my case definitely a hardware issue
Hi folks,
i was testing and playing around with my Hermes and today i found the problem (very funny because now i can't reproduce it anymore but just read ahead).
Today i was playing around and after pressing by accident on the case of the Hermes, the screen appeared disappeared and changed into white.
Please download the video i recorded from the attached link - you'll see that it was able to reproduce it by tapping on the case:
http://asuka.descipe.de/dphome/test/HTC_Hermes_White_Screen_issue.mp4
Please use VLC or MPC (additional codecs required) to watch the movie.
Honestly i'm not sure if this can be reproduced by anyone but this makes the whole situation much more clear.
Any feedback is welcome.
Cheers
I think this information might be useful for lots of people.
The question is: What problems should we look for when wanting to buy a second hand hermes, and how to look for them?
Everyone who's had problems with herms or knows about them should give an oppinion.thanks
Watch out for:
High frequent tone, ONLY when the display is on. Very annoying.
My phone has been to the shop for 3 times. Now I have got a new phone!
But I miss my HTC......
i had that one too, on the day i bought the 2nd hand tytn. changed the radio and rom and it went away. then the battery started heating, but i don't know if it heated before too
1). turn device on if you can.
2) sceen alignment and whitescreen - some people have the whitescreen problem, to see if it could be in yours(one type anyway) run your finger down to the bottom right at the side lcd screen (not on the screen, the casing) til you are about 2/3 of the way down from the top. lightly increase pressure and see if it starts going white. Please note this is a specific type of whitescreen which can be fixed BUT will have the warranty voided to do so. Try running a screen alignment (ask if FTouch flo is on the phone & active as this will stop this working and require a soft reset to fix)
2). test the buttons usually the bottom buttons ie. hotkeys, answer/hangup. but dont forget to check out the slideout keyboard too.
3). check to see if the battery gets hot or if there are any "hot spots" on the case. this indicates problems too. there may be a short somewhere on the hermes that is draining power REALLY quickly or may be affecting if power gets to where its needed.
4). soft reset and check if "no GSM" flashes up in the loading stage as this shows its a brick with a corrupted radio rom. this may be fixable but for me personally it would be bought only for parts (and would have to be cheap).
This is what I'd do as it is fairly quick BUT ths works only if you can see the device before you buy it otherwise you may be in for a nasty surprise.
Hope this helps...
hostedrage said:
The question is: What problems should we look for when wanting to buy a second hand hermes, and how to look for them?
Click to expand...
Click to collapse
While it's not exactly a problem, it could be a warning that problems may happen in the future.
Check the stickers under the battery, make sure the VOID sticker is intact and the (at least mine had one) reflective sticker is also intact.
Check the model and IMEI listed on the sticker, then compare it to the model and IMEI listed under the Identity tab in Device Information (Start -> Settings -> System -> Identity tab). This could give away someone trying to sell a HERM100 model as a new HERM200 (and asking a higher price), or a phone that may have been dropped and damaged. Also check the call duration tab if it's being sold as 'low use' (true, this can be cleared, but it's not exactly a couple of taps to do it).
At the very least, this could save the buyer some dosh and expose the seller as the potentially slimy person they are.
White screen mda vario 2
Hi,
I have purchased a mda vario 2, last november, with only 3 months waranty, now I`m having problems.
I have had my screen going white, some times if I go into landscape mode or turn the light on and off by means of pressing the power buton quickly the screen comes back, then the screen sometimes goes all blurry.
Now the phone wont come back on at all, all I get is this white screen, the screen lights up but just a white screen, nothing else.
So I bought a new screen from E-Bay and I connected it up to my phone but I get the same, the screen lights up, same old white screen.
Nothing else, If anyone knows what this problem is I would be very grateful.
It was a shop I brought the screen from off of E-Bay, I asked prior to purchasing this screen if it would be compatible with my phone and they told me that it was.
Many Thanks for any help, ideas what this could be.
Roy2008,
Not nice of you to hijack someone else's thread.
Anyway, read the following thread for information: http://forum.xda-developers.com/showthread.php?t=321163
li-ion have a limited number of hours before it dies i would check batt time of cause thats kinda problematic to test
I appologize if I hijacked someone else`s thread.
As I am new to this site I thought that you just use it like you do in a chat room.
I guess I was wrong, I`ll try to figure out how you use this site without annoying anyone.
My Appologies.
Anyways, Thankyou for your help, and for the hijacking part.
thinking of buying a hermes
I've been reading through out the forums because I am seriously thinking of buying this phone, a second-hand because I can't afford a brand new one. I'm a bit worried about the Whitescreen and D-pad failures thread, it seems it's the usual or maybe common problem of this model. So I have some questions before I do get this model.
-How would I know if the phone has been opened for repairs?
because I read here that you need to open the phone to fix the whitescreen prob.
-Do I look for one that has FTouch flo to check the screen alignment?
is there any other way to do this just in case the phone doesn't have one installed.
-How long does the battery last if you only use it for texting, wifi and making short calls? Also about the battery heating up, does it mean while it's idle? Is it sometimes normal for batteries to heat/warm up?
-ultramag69
sceen alignment and whitescreen - some people have the whitescreen problem, to see if it could be in yours(one type anyway) run your finger down to the bottom right at the side lcd screen (not on the screen, the casing) til you are about 2/3 of the way down from the top. lightly increase pressure and see if it starts going white. Please note this is a specific type of whitescreen which can be fixed BUT will have the warranty voided to do so
Are there other more ways to check if symptoms of whitescreen is present? I'd really like to be thorough because I'm pretty sure the ones that I can afford would not have any warranty anymore.
The ff. are the things I think I should do to make sure the phone is in good condition:
Make a call
Send SMS
Try wifi
Use the camera
Check all keys/buttons on the front, sides and dpad if all working
Bluetooth
Try a memory card
Pls. advice me if I've forgotten anything else.
I'm actually choosing between Hermes and HTC Elf, I'm leaning more to the Hermes because of the Dpad and it's slightly cheaper than the Elf.
Thanks in advance!
Also check the external speaker, I have four that I tweak, and two had loose speaker connections(made a good deal for me). It's an easy fix, I got the tool at radio shack. BTW these units are out of warranty.
Ok I'll add that.
Anything else?
Essentially a good indication of a possible whitescreen issue is the buttons on the front not working.
To check to see if its been opened look under battery as jdc said, theres a small white sticker over a screw on the right hand side thats says Void if removed, If can see a screw under the flash LED, then its been opened.
Cheers...