Hello everyone,
I am looking for someone to help me fix my Cingular 8525 (HTC Tytn). If you live is Las Vegas, Nevada, and can help me setup my phone with t-mobile service please send me a private message. The problem with my phone is that the radio is disfuctional: The signal strength bar shows an exclamation point. Also, the WIFI seems to be disfunctional in that it will not turn on. I have tried virtually every method suggested on this site to fix these problems. I would also like to use the XDA ROM for my phone, because the Cingular one is horrible. Depending on how many problems are fixed, I am willing to pay between $50 and $100 for someone to fix the phone.
Thank You to those who are interested.
Related
Hopefully someone is on here from the Leeds/Bradford area who is on the T-Mobile network. My MDA Pro had been working perfectly for the last few months and over the last week despite hard resetting and soft resets all I get is an error trying to connect wirelessly.
I get the large U symbol for UMTS but keep getting a connection error :twisted: . Went through connection settings with T-Mobile but still no joy.
Anyone else suffering or any other ideas?
All help appreciated. J
I had the same problem on Orange and when I called to question it they told me that their 3G service was "degreaded" in the area I was in.
Can't you call T-Mobile and ask them?
Thanks to the post above. I did report to T-mobile and ask about their network and the polite customer service agent said he was not aware of any service problems.
even more curious is on the coolsmartphone forum an spv m5000 user is reporting exactly the same issue.
Would anyone else with the same issue please report.
thanks j
Settings/phone/band/network type set to GSM in stead of auto, should give you only GPRS I think.
Leaves you without UMTS but helps staying connected?
Huib
Hey, I bought the Dopod 900 in Taiwan. Love the phone. Now I have a plan with Cingular and I want to be able to access the net using their "lines". of course I can access via the wireless network in my house, but I want to access while on the move, etc.
Problem is, I CAN'T!!! The settings are all wrong, etc. Cingular basically told me I'm SOL, good luck, piss off. When I TRY and contact 02, I get literally NO response back from them. So I turn to you as my last hope.
If you guys have any links I might follow, or be in the same situation OR hopefully, have a simple answer, I would LOVE to know it.
Thank you Very much,
ehb
I'm sorry that I've to ask this but I need help for Cingular's 3G connection. I'm using the exact settings for the MEdia Net for 8525, I'm using a 3G sim card, I've MEdia Net unlimited on Pick Your Plan. Actually I live near, and not in, Chicago. About a month back when I went there I could get 3G speeds even on a 64k sim, two days back when I went there again I kept getting Edge speeds. I even tried a Cingular store for help but seeing a TyTn they just said no to a request for help, though it is beyond me that they being a service provider are so worried about the devices. Shouldn't they be responsible for the service that they provide no matter what device I use with it, not like I walked in there and asked them to fix the TyTn's screen for me. Anyway, any help would be appreciated.
might want to call up cingulars customer service and ask to speak to the data guys. just tell them it's an 8525, now i'm just assuming they are pretty similar. tell them what's happening and see if they can help out.
I have the 8525 runing the official att wm6 and this is my second phone via replacement from cingular. I can make PTT calls but i cannot receive PTT calls, they come to my phone as a voice call and it displays the caller id phone number with 33 at the end. I've spent hours and hours on the phone with cingular cust service and they keep wanting to replace my phone. has anybody had this problem? can anybody help me fix it????? it seems to be rare i can't find any info about it anywere...
P.S. I've tried swaping sim card with my wife and it worked fine in her BB pearl.
at least now you are at the correct forum!!!!
The "official" unofficial ROM upgrade might not be tailored exactly for 8525 and would explain your problem.
Rom
it's not the rom, i had the official at&t wm5 update from htc's website before i discovered this place and it didn't work then either.
Then your only alternative would be to reflash the official AT&T WM5 ROM. Then you can ask AT&T customer service for a level two tech, or perhaps higher, who will help you with your PTT problem.
But, I am surprised that you have yet to recieve a response on this forum. The folks here are up to speed on most. if not all issues.
Perhaps you should do a search of the Wiki - if not results, at least satisfactory to you, then a request to the senior gurus here for some guidance. But be warned, you will not receive assistance if you have not done your homework.
ROFL............. Customer service... tech 2 ROFL.....
Nope tech 2 can't help. they told me it's a known issue, however i can't find anything about it anywhere on the internet. I've been searching for the last 4 days and can't find one mention of anything close to what i am having trouble with. I really hope somebody here can help cuz customer service is a lost cause. trust me. did i mention this is my second phone with the same exact problem that is sooo rare nobody has ever heard of it.
Have you had AT&T disconnect you from the network and then do the reconnect. It sounds more like an issue dealing with data then with the actual PPC. Nothing indicates a phone problem.
But, your best bet might be the reflash to WM5.
reflash
Yeah i can try reflashing to the wm5 off htc's website but i had that before and it didn't work. incoming ptt has never worked right no matter what rom. but i will try it when i get home. I don't think it will make a difference tho.
ps one more thing to add is. I've swapped sim cards so i put my wifes sim card into my phone and it still doesn't received ptt calls. so it can't be my phone number. however i find it hard to beleived that it's the device. i wonder if the ptt feature is connected to my imei or my cid. but 2 phones that do the same exact thing??????? I'm sooo flustered.
If this problem occured over hard resets and with multiple ROMS, then you are looking at two possibilities:
- A provisioning issue.
- The phone hardware.
I'm assuming that AT&T has tried reprovisioning your phone several times since you are stating that you have talked to them a few times about this.
You noted that they offered to replace your device. I'm curious as to why you are not following their advice? If they say it's a known issue, and they offered to replace your device, it sounds to me like they know they can't fix it by playing around with the phone settings.
The PTT button is AT&T-specific and really they are the only ones who are going to know anything about it. I suggest you just follow their advice.
Hi all
Please could you help me with this problem. I have recently had a replacement handset from Orange UK after my previous SPV M3100 died a painfull death.
The new replacement doesnt seem to get any signal majority of the time (No Service) and when it does its never over one bar and not enough to make or recieve a call.
I have updated/downgraded the radio roms and upgraded to WM6 (black satin) all with the same outcome.
I have tried my SIM in various other phones and get full signal. And my friend who has the same phone could not get a signal with his sim card in my SPV.
I have spoke to Orange who have passed the query to their technical support team who never seem to get back to me.
Any Help would be appreciated.