Related
Oh dear.
After thinking that software was causing an alignment problem (pretty sure MultiIE DID make it worse), I reset the device to factory settings and it still happened. Each day I needed to recalibrate the machine several times, making it unusable.
So it is in the post to HTC Europe for repair and I am without my MDA Compact!
Let's hope they fix it and send it back soon.
I am having the same problem with my O2 mini on which I have to realign the screen every hour or so. I have done many hard resets but there was no improvement. I have tried many ROMs as well. So I suspect its a hardware problem. Any suggestions apart from sending it to the service centre?
I'm having the same problem, I think our only solution is to take our JAMs to a service center
me too... but already pass my warranty period~!!!! da*n :!: some1 can tell me how much to fix this problem?? oh, again,
I think it's better
Maybe a little to early to say but I just got my Magician back from the HTC Europe centre.
They have simply re-flashed the Rom back to 1.12 (May 2005). When I first unpacked it I thught the screen was out of alignment again and rang to complain.
The thing is, I have since set it, played around with it for a few hours and it seems absolutely fine.
Since all my testing previously was with the November ROM (1.13), and the problem started around December time, I wonder if it's a problem with the new November Rom?
I'll keep you posted on what happens over the next few days.
Yes it was too early
Seems to be a problem still. What happens is it loses alignment after being switched off for more than a couple of minutes.
HTC are ringing me back soon.
It's going back again!!
HTC are taking it back for another look.
Observations
I have been living with the problem, and over the period have noticed that sometimes problem is not at all there, and sometimes its pretty bad.
Interestingly, when the problem crops up, if I press the screen a little harder with my finger, the screen just returns to normal alignment. So now I just press the screen instead of doing a screen alignment - takes only 1 second.
yeah~! same exacly here... just pressed it hard then it will back to normal but sometimes not, and still, im not happy with the quality of xda mini... for such an expensive toy, this \things should not happen to too many ppl.
thx,... waiting for your update... and pls let us know the cost...
Yippeee - it's fixed
Just got it back again from HTC Europe.
They have replaced the LCD and I now have perfect screen alignment again. I can even turn it off and the problem doesn't come back!
Very, very happy.
Repair was under warranty so it didn't cost me anything.
HTC have provided very good service to me on this. I am very impressed that they continued to listen and fixed the problem for me.
mini screen misalign
just started experiencing this about a week now, very iritating, and a bright dot appeared on my mini at the lower left edge, its especially obvious wen playing a video with dark or black scenes coz the dot is really bright
i still have warranty til may16 i hope i dnt have to bring it to the service cnter
My T-Mobile MDA Vario II (HTC Hermes) is less than 1 month old and the camera plonks a line halfway across the image (see attached). I am certain that when I first used the device this didn't happen but I can't be sure.
I've searched the forums both here www.modaco.com and www.4winmobile.com and I can't find any clue to what this is. I've also tried using CoolCamera and that gives the same results. I'm starting to suspect that this is a duff unit but before I start the returns process (something I am not keen on doing have just got the device to my liking) I thought I would check if anyone else has had this issue.
FYI the SN of the device starts HT648F and other than the stylus being a bit stiff there is no other problems.
This may sound like an obvious suggestion, but have you checked that the lense doesn't have a hairline crack in it as this could cause this kind of problem. I am sure this is probably the first thing you checked but thought it was worth mentioning. Does the line appear on the screen when previewing before capturing an image?
An interesting suggestion, It does appear on the preview but I can't see anything obvious and it happens on both the normal and close up views. As the close up rotates the lens, the line is perfectly striaight and in exactly the same place on all views leads me to suspect that there is a duff connection at the pixels row within the camera itself.
Oh well I think it's time to visit the T-Mobile store I got it from and have a friendly chat - good job I have time this weekend to rebuild.
Phone now returned to t-mobile on their 28day faulty phone guarantee. Was an incredably painless exercise and the camera now works fine. Since they swapped box for box and asked if I wanted to use the charged battery which I did. I got home to find they forgot to take the new one out of the new box so I now have 2 !! I even got a much newer serial number HT704F.
Provided this new one keeps going I am a happy boy !!
Glad it worked out okay .. I too had to exchange my first Vario 2 with Tmobile because I had the screen alignment problem and they were really helpful ... straight swap the day after I reported the problem. I was pleasantly surprised at the service I received
another solution?
I have this problem now also and I don't want to send my device to T-Mobile for repairing because I bought it from an agency and it takes them round 3 months for repairing. is there any other way to fix this problem?
I tried another build of the camera software but it didn't help.
here is a sample picture with the line
This may be caused by a poor connection. The camera has a push on connector that can work loose. See here:
http://forum.xda-developers.com/showthread.php?t=356380
Of course re-seating that connector would void any warranty you may have!
Mike
mikechannon said:
This may be caused by a poor connection. The camera has a push on connector that can work loose. See here:
http://forum.xda-developers.com/showthread.php?t=356380
Of course re-seating that connector would void any warranty you may have!
Mike
Click to expand...
Click to collapse
thank you lots MikeShannon, you've been a lot of help to everybody here... I have now another reason to screw off my device (stylus and camera)
thank you!
G'day all,
My HTC P3600 has been nothing but problematic since I purchased it August 2007. The screen has been replaced twice and I thought everything was on track.
NOW I have noticed that the vibrate function no longer works at all. Not for phone calls, sms alarms, nada!
The people who have been repairing the last couple of times have had the phone for 3 weeks and now tell me it's something to do with software/firmware specific to the vibrator hardware.
Has anyone heard of such a thing, or could possibly explain to me?
I am running bepe 0.79 OS: 5.2.1908 (Build 18508.0.7.0) but it also doesn't work with the factory release OS from HTC
Regards,
WangChung
sounds like it broke from the inside. i don't see how a vibrate function not working could be a software problem. especially with two roms.
what kind of screen problems have you had btw?
Thanks for your response viperx,
I agree with you that it sounds unlikely to be software related for the the vibrate not to work. Personally I think the mob repairing this device for the 3rd time have absolutely no idea what they are doing and are just trying to bull$h!t me and stall for time
As for my screen issues previous to this. The "Start Menu" activation of death I guess you could say. The ubiquitous On of Off of the Start Menu finally resulting in no screen response at all.
The entire screen was replaced the first time, then they told me on the second occasion that it was only one component or layer of the screen that required replacing on the second failure. Personally I've never been comfortable withthe people repairing the device, but when you buy it overseas and have no local warranty, little you can do I guess.
WC
I've had the start menu problem, not bad though. i'm hoping it won't give in. might be becoming more frequent though.
good luck with the repair shop then
viperx said:
sounds like it broke from the inside. i don't see how a vibrate function not working could be a software problem. especially with two roms.
Click to expand...
Click to collapse
I agree with viperx, I flashed my device with many different rom, official and cooked, and never had problems with hardware components I think that the people who have been repairing your device last time, forgot to plug some connector ( of they'r brain ) hope they hadn't broke anything...
Good luck
Sorry for my english
I've had my x1 for 10 months now, and love the functionality, but HATE the constant cracking all over the place. I now have a new problem... when i type using the HW keyboard letters randomly repeat. EG. when i type "hello my name is joel" it will look something like this "heeeello my name isss joelll", which is SH!T. any solution, or people experiencing this?
Funny, I thought it was just my fingers getting bigger, but I've seen to have a issue with this through the first 3 months having this phone. Currently on my fourth month and sending it in for cracks.
Mine does this too. Wierd.
Mine started doing it not long after I updated it to RSAA010, although with no internet the last week to check if others were having problems it was nearly in the bin!
no what u need is a new rom.
I had weird keyboard behavior before (random letters unrelated to what I was typing), then I uninstalled the XT9 keyboard and no problems since.
I had the same problem. Took it to the service center and got it repaired. And i had just the default R3 rom, and no XT9 keyboard. It was a hardware fault, i guess they cleaned the keyboard and gave it back.
So its definitely a hardware fault? I already sent back my X1 before due to cracks and failing slider. I got a new one. Now this . bharat4ever, how long did they keep yours?
Hello to all :
your problem is the same like all the others (look last 3,4 sites):
http://forum.xda-developers.com/showthread.php?t=489331
for the solution look here :
http://forum.xda-developers.com/showthread.php?t=535664
I´ve got it about 3 times, now its gone after cleaning, ..... hope for the next 5 months
Same Problem for me. Have it for 10 months now and since 1 month always letters are repeating. its so bad
I remember reading a thread about this back when the HD2 was released, but I haven't really thought about it until now.
Since I bought it on the release date, I've been having problems typing on my HD2. The keyboard seems over sensitive and not accurate. When I press one letter, I genereally get the one next to it. When I try and delete the accidental character, I end up typing a heap of L's, M's and P's!
If I do the screen re-alignment it seems to be better for a while, but then after a reboot (which you need to do every couple of days with WinMo!) it goes bad again.
I hate texting now and entering passwords is impossible! I've got to the point where sometimes I want to throw the damn thing away.
I've had 2 iPhones, and HTC Touch Diamond and Touch HD previously so I know its not me. If I try my father-in-laws HD2, I can work it no problem.
I contacted HTC who told me to try a Hard Reset - but as I flash ROMS frequently I know this isn't going to make a difference. They said to contact them if the Hard Reset doesnt work and send the phone in for repair.
Obviously I'll need to reflash a stock ROM first!
Has anyone sent their phone back and what happened? Did it get fixed, and how long does it take?
p3eps said:
I remember reading a thread about this back when the HD2 was released, but I haven't really thought about it until now.
Since I bought it on the release date, I've been having problems typing on my HD2. The keyboard seems over sensitive and not accurate. When I press one letter, I genereally get the one next to it. When I try and delete the accidental character, I end up typing a heap of L's, M's and P's!
If I do the screen re-alignment it seems to be better for a while, but then after a reboot (which you need to do every couple of days with WinMo!) it goes bad again.
I hate texting now and entering passwords is impossible! I've got to the point where sometimes I want to throw the damn thing away.
I've had 2 iPhones, and HTC Touch Diamond and Touch HD previously so I know its not me. If I try my father-in-laws HD2, I can work it no problem.
I contacted HTC who told me to try a Hard Reset - but as I flash ROMS frequently I know this isn't going to make a difference. They said to contact them if the Hard Reset doesnt work and send the phone in for repair.
Obviously I'll need to reflash a stock ROM first!
Has anyone sent their phone back and what happened? Did it get fixed, and how long does it take?
Click to expand...
Click to collapse
i have the shaking screen issue when zooming and i cannot detect if it is hardware issue or software or it is normal
Search for "weird touchscreen behaviour".
If you send it back to HTC they'll change the screen and it will come back fixed, or they'll do something random and it won't.
I don't think its just you, I have similar issues! I'm learning to type slower, and there are some links in the tips & hints thread that may help.
I reflashed back to the stock ROM and surprise surprise, same problem.
I emailed HTC back who then said it would have to come back for repair.
They said to phone them to arrange, so its all set up - being collected by UPS tomorrow. Hopefully it will all get sorted.
On another note - I'm now using an old Nokia 3600 Slide while my HD2 is all packed up. I'm loving having an old keypad again! Texting is a delight again, and the small form factor of this phone is great. Its a shame the screen is tiny and the Opera Mini functionality is poop!!
If HTC did a modern version of the Touch Dual with a big touch screen and a slide out keyboard then I'd buy one in a flash! Maybe I'll get a Touch Pro 3 when it comes out
did you try this?? it works for me.Hope it helps
jaqubek said:
did you try this?? it works for me.Hope it helps
Click to expand...
Click to collapse
I have been using that - or a similar one - for the last few months, which helps a bit. The problem isn't the sensitivity though, its the accuracy of the screen. When I press 'P' I get 'O', or 'R' I get 'E'. Its like its not quite lined up correctly.
hmm... I had exactly the same problem,but just because screen was too sensitive and this cab helped. Have you also tried align screen??
If this one won`t help I think your fingers are too big (sorry,joke)
hoss_n2 said:
i have the shaking screen issue when zooming and i cannot detect if it is hardware issue or software or it is normal
Click to expand...
Click to collapse
I have the same issue...
Registry tweaks to decrease sensibility help but I think is a hardware problem, so I'd like to know if someone has sent his phone for repair
patton82 said:
I have the same issue...
Registry tweaks to decrease sensibility help but I think is a hardware problem, so I'd like to know if someone has sent his phone for repair
Click to expand...
Click to collapse
all my friends iphones have this issue but less than hd2 i think it is capastive screen issue
Sent mine back to O2, not HTC. I was getting light blotches on the screen in various places, they were very prominent when displaying light colours and they were getting gradually worse. Got it back yesterday and it looks brand new.
Did you flash the phone back to stock at all?
Yes, you need to remove the HSPL and that can only be done by flashing a stock rom from the memory stick - USB flashes the stock rom but leaves the HSPL intact. If you don't they will send it back to you saying the warranty is void. As well as replacing my screen they upgraded the stock O2 rom I had on it so they obviously check the software even if it's a hardware issue you have sent it back for. It goes without saying the first thing I did when I opened the box was replace the HSPL and flash Xannytech's Evolution.
I know to get rid of it, was just wondering if you did
Touch wood never had to send mine back but at least they can't tell you've HSPL'd it in the past...
hoss_n2 said:
all my friends iphones have this issue but less than hd2 i think it is capastive screen issue
Click to expand...
Click to collapse
Not all HD2 have this issues, at default (without registry tweaks) was impossible to write anything for me.
Pagnell said:
Sent mine back to O2, not HTC. I was getting light blotches on the screen in various places, they were very prominent when displaying light colours and they were getting gradually worse. Got it back yesterday and it looks brand new.
Click to expand...
Click to collapse
You had a different kind of issue, should know if someone with shaking/poor accurancy screen has sent his phone back
Well folks... my phone was picked up last week by UPS and returned to me today.
Before sending it off I reflashed the stock ROM and got rid of HSPL.
I've tested it a bit and am very happy - so I'm now flashing my Miri ROM back on as I type! HTC have replaced 'LCM (LCD)' and replaced 'Rigid-Flex Board (FPC Board)' as their diagnostic stated 'Touch Panel function abnormally and Camera Flash Malfunction'.
Typing feels like it should as the key I hit is now the one that actually presses. I don't know about the camera as I haven't tried it yet - but I didn't think there was anything wrong with it.
My only complaint is that the phone went in for repair with an HTC Screen Protector fitted, and they must've removed and refitted it - as its full of bubbles and knackered! Never mind - I'll order another one.
If anyone has the problems I described... contact HTC and get it sorted, as this is like using a new phone. Hopefully I won't feel the need to throw it again!
I'm mightily pissed off as I have just had to return my Leo back for the 2nd time with exactly the same problem as I had previously (see above). HTC and their crappy cheap LCDs must be costing them a lot of money.
I've been experiencing almost all the bugs in my HD2, last month i sent it back to HTC for repair.
They changed the touchscreen and display because they thought it wasn't bright enough (i didn't notice that).
I got it back a week ago and immediately saw that i now have a different touchscreen, more dots and diagonal lines can be seen.
All the problems are gone and i haven't been experiencing any problems the last week.
My Advise for people with touchscreen problems, have your touchscreen replaced !
Pagnell said:
Sent mine back to O2, not HTC. I was getting light blotches on the screen in various places, they were very prominent when displaying light colours and they were getting gradually worse. Got it back yesterday and it looks brand new.
Click to expand...
Click to collapse
i had the white blotches issue too and htc also replaced my screen under warranty (turnaround 11 calendar days) and paid carriage both ways; this despite my lacking a sales invoice, having bought the phone used on ebay and the moisture tab being tripped (which they also replaced).
a very good service from htc only slightly spoiled by the tech who reassembled my phone leaving a fingerprint on the *inside* of the camera lens cover glass which rather than sending it back to them again, i cleaned off myself by means of unscrewing the back panel.