Database Users

Qtek9000 Won't soft or hard reset beyond boot screen!!

I've had my Qtek 9000 for a week. I've spent most of that week installing software, and getting it setup (using a lot of useful info from this site).
This afternoon it locked up, and wouldn't respond to any button presses (including the on/off button)
Soft resets result in it powering backon, but stopping at the boot screen, after displaying the ROM versions in red text.
Eventually, I tried a hard-reset. Same thing happens - process goes ok until it displays the ROM version, when it just sits there. I've tried removing the SD card and SIM card and hard-resetting. No Joy.
I had just installed OzVGA, and was testing it when this occurred, but that is probably just a coincidence (surely a hardreset should fix anything bad that happened there?)
I hadn't at any point played with the ROM.
What should I try next?
And, does anyone know if I'm going to be able to get support for this in the US from Qtek? (I bought it in the UK), new
Thanks in advance.
-Steve

RE
Have you try taking out the battery, leave it for a while, put back the battery and do a hard reset?
It may work

Re: RE
FOSA said:
Have you try taking out the battery, leave it for a while, put back the battery and do a hard reset?
It may work
Click to expand...
Click to collapse
Unfortunately, no such luck
I'd tried that before, but the battery was only out for a short time. This time it was been out for at least 15 minutes.
Does anyone know if there's any kind of hardware or diagnostic test mode it can be booted into?
-Steve

How about updating/upgrading thr ROM?
This might work. you'll have to reinstall everything again, though

Jorgee said:
How about updating/upgrading thr ROM?
This might work. you'll have to reinstall everything again, though
Click to expand...
Click to collapse
Thanks - I may try that tomorrow. However, I'm a little concerned that updating it with a new ROM might invalidate the warranty (especially if it's not a QTEK ROM)
I was hoping that there was some kind of hidden 'diagnostic mode' I could try first, before taking that step. I've also been looking everywhere on the web, and I can't find anyone else that this has happened to. This makes me think it may be a hardware problem, though the way it just 'happened' seems more like s/ware.
Anyway, I'm out today so this will have to wait until tomorrow. My biggest concern at the moment is how I'm going to get any warranty support in the US. All I have at the moment is a very expensive brick!
-Steve

Have you tried entering bootloader mode?
BACKLIGHT BUTTON + POWER BUTTON + RESET HOLE
Then the screen will go blank then show the words SERIAL but you have to look real good because the backlight will be off when the serial is displayed. If it does go there, try hard resetting from there:
__ + __ + RESET HOLE
Hope this helps. WHat's your ROM verison/language anyway?

Jorgee said:
Have you tried entering bootloader mode?
BACKLIGHT BUTTON + POWER BUTTON + RESET HOLE
Then the screen will go blank then show the words SERIAL but you have to look real good because the backlight will be off when the serial is displayed. If it does go there, try hard resetting from there:
__ + __ + RESET HOLE
Hope this helps. WHat's your ROM verison/language anyway?
Click to expand...
Click to collapse
Thanks - but no improvement. I do get the 'serial' screen (with v1.00 displayed at the bottom), but when I do _+_+reset from there, it just goes back to the 'normal' Qtek boot screen and sits there.
Unfortunately, not having access to the OS, I don't know exactly the ROM versions etc. However, the info displayed in red text on the Qtek boot screen (where it hangs) is as follows. How do you interpret this?
R 1.03.00
G 42.36.P8
D 1.13.64 WWE
Thanks for your help - I'm hoping I can get this resolved without having to find out how to get support from Qtek!
-Steve

thefixer said:
Jorgee said:
Have you tried entering bootloader mode?
BACKLIGHT BUTTON + POWER BUTTON + RESET HOLE
Then the screen will go blank then show the words SERIAL but you have to look real good because the backlight will be off when the serial is displayed. If it does go there, try hard resetting from there:
__ + __ + RESET HOLE
Hope this helps. WHat's your ROM verison/language anyway?
Click to expand...
Click to collapse
Thanks - but no improvement. I do get the 'serial' screen (with v1.00 displayed at the bottom), but when I do _+_+reset from there, it just goes back to the 'normal' Qtek boot screen and sits there.
Unfortunately, not having access to the OS, I don't know exactly the ROM versions etc. However, the info displayed in red text on the Qtek boot screen (where it hangs) is as follows. How do you interpret this?
R 1.03.00
G 42.36.P8
D 1.13.64 WWE
Thanks for your help - I'm hoping I can get this resolved without having to find out how to get support from Qtek!
-Steve
Click to expand...
Click to collapse
You have a WWE (English QTEK ROM) but since you cannot enter bootloader mode, I don't think you will be able to update. You might have to return your device to where you bought it

Jorgee said:
You have a WWE (English QTEK ROM) but since you cannot enter bootloader mode, I don't think you will be able to update. You might have to return your device to where you bought it
Click to expand...
Click to collapse
Jorgee,
I notice (in the HTC 'confidential' manual I just downloaded) that there is a diagnostic program. Apparently, I put it on an SD card, and do Power+Backlight+reset to invoke it.
Do you know if that diagnostic tool is available anywhere on here, or elsewhere on the web?
Also - I wqas trying to find exactly how to enter 'bootloader' mode (after I have the 'serial' screen). Should it boot differently from here when doing a hware reset (_+_+reset)?
Regards
Steve

Actually, when you see SERIAL, that means you are already in bootloader mode. One question, what ROM do you wanna update to? QTEK, IMATE, MDA, O2?
Do the following once you get the SERIAL ON THE SCREEN:
1. Open active SYNC, then choose FILE>CONNECTION SETTINGS, then remove the check on the USB option.
2. Connect the phone to the computer with the sync cable. This should change the SERIAL on the device to say USB.
3. Run the ROM Upgrade (whichever it is you chose).
This shoulod update your device. If you are able to enter bootloader mode (SERIAL) this means that probably your ROM (OS) is damaged. Just update it even to the same verison then it should work.
If you get Country ID error while trying to update or any other error, just inform me, i'll walk you through the process.

Jorgee said:
Actually, when you see SERIAL, that means you are already in bootloader mode. One question, what ROM do you wanna update to? QTEK, IMATE, MDA, O2?
Do the following once you get the SERIAL ON THE SCREEN:
1. Open active SYNC, then choose FILE>CONNECTION SETTINGS, then remove the check on the USB option.
2. Connect the phone to the computer with the sync cable. This should change the SERIAL on the device to say USB.
3. Run the ROM Upgrade (whichever it is you chose).
This shoulod update your device. If you are able to enter bootloader mode (SERIAL) this means that probably your ROM (OS) is damaged. Just update it even to the same verison then it should work.
If you get Country ID error while trying to update or any other error, just inform me, i'll walk you through the process.
Click to expand...
Click to collapse
Hi Jorgee,
I'd prefer to go for the QTEK Rom (I'm assuming, from the info I posted above that I currently have 1.13.64 WWE). I'd like to go for the same or later version of this, but looking on the ftp site here I can't see ay QTEK ROM upgraders.
I have checked that when I plug in the USB I get 'USB' appearing on the screen, so I'm hoping that a ROM upgrade will at least work, even if it doesn't fix my problem.
One other thing that concerns me. When I plug into USB (with either a PC or the AC charger) the LEDs aren't lighting to indicate it's charging. Obviously, when during the flash upgrade I should make sure I have a reasonably charged battery. However, I don't know if I do (or even if it's currently charging).
-Steve

I guess leave it charged using the AC adapter for an hours, then here's the QTEK ROM.
ftp://xdaupload:[email protected]/Universal
Under Shipped ROM's you should see the QTEK.
If you cannot find it, tell me, ill send it to you. Trying to avoid this because it is almost 60MB in size

Jorgee said:
I guess leave it charged using the AC adapter for an hours, then here's the QTEK ROM.
ftp://xdaupload:[email protected]/Universal
Under Shipped ROM's you should see the QTEK.
If you cannot find it, tell me, ill send it to you. Trying to avoid this because it is almost 60MB in size
Click to expand...
Click to collapse
Thanks - I'd already found it on the devbuzz site, and am currently giving the unit an hour or two's charge before trying this. Wish me luck!!
-Steve

OK, here's what happened when I tried to update with the same Qtek firmware:
Initial dialog (that shows old and new (to be installed) firmware versions had blanks for all three firmware versions currently installed.
Started the upgrade, and left it running (couldn't bear the tension of watching!). Came back, and found the following error message displayed:
"Error 113: Extended ROM Update Error"
The update tool indicated that I should 'try again'. I'm currently re-charging the unit, and hoping (against hope) that this error was caused by insufficent battery charge.
-Steve

Okay, but maybe it just didn't update the extended ROM but the OS rom has been updated properly. After this error, try the __ + __ + reset button and see if it does boot fine.

Jorgee said:
Okay, but maybe it just didn't update the extended ROM but the OS rom has been updated properly. After this error, try the __ + __ + reset button and see if it does boot fine.
Click to expand...
Click to collapse
No luck.
I've also tried re-flashing a second time, but this time I watched it to see what happens
As the radio firmware is flashing, a message to that effect is shown on the Qtek screen. Once that is finished, the upgrade tool starts the extended ROM flash. At that time the Qtek's screen goes completely blank. The, after a minute or two, the upgrade tool reports that the extended ROM failed to upgrade.
I am assuming that normally, while flashing the extended ROM, there's a message on the phone's screen to say what's going on?
I'm also wondering whether to have a go at flashing the ROM in one of the other ways?
-Steve

I heard sometimes just flashing the Radio only might work.... Then after that you can flash the rest. Just extract the contents of the ROM to a directory. Take note of the ff:
Radio : radio_.nbf
OS : nk_.nbf
Ext : ms_.nbf
I just rename/move/delete the MS and NK files then run the update

Jorgee said:
I heard sometimes just flashing the Radio only might work.... Then after that you can flash the rest. Just extract the contents of the ROM to a directory. Take note of the ff:
Radio : radio_.nbf
OS : nk_.nbf
Ext : ms_.nbf
I just rename/move/delete the MS and NK files then run the update
Click to expand...
Click to collapse
Thanks Jorgee. Still no real success, but I think I might be getting closer.
I've tried the above (using both the original romupdate_ut.exe and MaUpgradeUt_noID.exe - same results with both).
I've tried each of the three files individually (using the ones from the shipped ROM, as downloaded above)
radio_.nbf always seems to flash ok
ms_.nbf always fails right at the start, and nothing appears on the phone's screen
nk.nbf almost worked. It started, and got up to 87% (tried this 3 times), with the update showing on both the phone screen and PC. Then it failed with error 112, leaving the '87% complete' message on the phone's screen.
Soft or hard reboots still result in us just ending up 'hung' at the boot screen.
Once again, thanks for your help so far. However, I am beginning to give up hope!
-Steve

I have the same problem with my Dopod 900 at post http://forum.xda-developers.com/viewtopic.php?p=207524#207524
But mine is no problem with EXTRom Upgrade
Waiting for your advise!
Thanks

truongia said:
I have the same problem with my Dopod 900 at post http://forum.xda-developers.com/viewtopic.php?p=207524#207524
But mine is no problem with EXTRom Upgrade
Waiting for your advise!
Thanks
Click to expand...
Click to collapse
I wish I had a solution!!! I've spent about 20 hours trying to get this thing to boot!
One question though - how did you get the 'boot option' menu up (allowing you to clear the registry etc). I might try that on mine (I had assumed that a hard reset ALWAYS cleared the registry.
Given that I was playing around with ozvga before this happened, there's a small chance that might help (though I think not; as I can't see how that would also stop the flash update working)
-Steve

My SVP M600 phone got stuck at Starting screen

Hi Friends,
My new mobile phone SPV M600 got stuck whil starting showing four lines of messages as shown below.
IPL 2.10.0001
SPL 2.10.0001
GSM 02.07.20
OS 2.10.1.22
Can any one please help me in geting my phone to today's screen.
I also attached the screen shot for reference.

did you try a hard reset ?

Ya I tried both hard as well as soft reset but same screen is stuck again and agian.Can any one please help me in this regard as I am very new to PDA family.

Ok, first things first:
Since you are new to this, are you sure you preformed a hard reset?
It is done by holding power + camera + comm manager buttons (one on the right, two on the left) and pressing with stylus in the reset hole at the same time.
A message should appear asking you to press 'send' (green phone button) to confirm reset.
If this does not help, you may have a serious problem.
Please answer the following:
Is the device fully charged?
Phone will fail to boot if the battery is too low.
Did you install any software right before this happened?
This should have been resolved by hard reset, but just in case I am asking.
Did you change the ROM, attempted CID / SIM unlock?
This could require more serious measures than I can advise on.

I did exactly the same thing which you mentioned.But even then it is stuck at the same screen.
Ya u r right I unlocked my mobile using a software from eBay.The unlock was successfull and I tried to insert T-Mobile sim, it also captured the signal and I was able to make and recieve calls then after that I wantedly switched off the phone and then tried to start it, there got the problem.

Can any one help me in this regard please.

I am having the same problem, but my phone is not sim-locked.

I've got the same problem after attempting smart1_wm6_pp8mb.exe
I'm having the same problem with my G4 QTEK S200:
Attempted to upgrade to WM6 Rom using smart1_wm6_pp8mb.exe
After reboot the phone got stuck at the QTEK Screen
Tried Hard Reset (Camera+Power+Comm+Reset) followed the steps with the same results (bricked)
I also tried re-flashing the rom back to the factory one using RUU_Prophet_220734_2207114_024721_QtekWWE_Ship and ROMUpdateUtility-NoVendorID.exe in Windows Vista with WMDC (Windows Mobile Device Center v. 6.0.6873) and the phone in boot loader mode (tri color screen) with working USB cable, with windows firewall disabled and symantec AV disabled as well, RUU keeps saying error 260 "the update utilitiy cannot connect to your pda phone..." .
Do you think I should try this process using XP instead? No matter what i try i keep getting the error 260
Any help would be greatly appreciated

Got it fixed!
it was definately a Vista issue. once i tried it in XP with ActiveSync it worked like a charm and i got my phone back up and running. also used spb backup and restored all my settings.

ipl/spl screen
i got the same problem with new rom wm6, and the 260 eror, my problem is that i have xp and the activesync does`t connect ...
... means i cant redo the original rom ????
PLEAAASEEE HELPPPP !!

Again My phone SPV M600 got stuck at IPL/SPL screen
Please Can some one advice me how to get my phone back.
I raised the same issue 7 months back after that my phone got recovered automatically and there were no issues till last month. Last month onwards it is again got the same problem and now it is permenantly stuck at that screen what ever you do.

yekanth said:
Please Can some one advice me how to get my phone back.
I raised the same issue 7 months back after that my phone got recovered automatically and there were no issues till last month. Last month onwards it is again got the same problem and now it is permenantly stuck at that screen what ever you do.
Click to expand...
Click to collapse
A rom reinstall on xp solved my problems on that one. retry a couple of times! It may not work the first time! hard reset as well...
Try an official wm5 rom just in case
good luck

Can you please gimme step by step procedure
HI Phil,
I am new to these kind of installations . CAn you please Gimme step by step procedure for ROM installation.

mine is now also stuck, after trying to install new rom. wont connect to active sync either, have i fooked it? tried hard reset etc.
thanks

(with a turned off phone, press and hold camera button then insert USB cable)
then flash provider ROM
RECOVERING FROM ERROR IN STEP 8 WM5->WM6
1. Don't panic
2. Don't panic
3. Unplug the phone
4. Reset with stylus,and keep the Camera Button pressed.
5. A 3 color screen will appear(Bootloader Screen)
6. Connect your device with your PC,and run the NVID(no vendor) WM5 rom.
7. The device will be resetted after RUU(rom update utility)finishes
8. Repeat the WM6 upgrade,from STEP 5..
Click to expand...
Click to collapse
from here http://forum.xda-developers.com/showthread.php?t=310452

hi jay
i seen your post in n00b guys one, i fixed it!!!!, thank you so much, i couldnt remember how to get it to those 3 colours.
thanks again
Colin

Hi Iam unable to get the NVID ROM
Hi,
I am unable to get the NVID ROM. The Rapidshare link that has been provided in the other thread is not working. Can some one tell where can i get the ROM.

collywog19 said:
i seen your post ...
Click to expand...
Click to collapse
no problem mate.
..and yekanth i see what u mean about the dead links. i have the files on my computer at home but i'm posting from my prophet right now, so i can't upload. Try using the "pdaviet temp" from one of the wm6 threads?
(http://rapidshare.com/files/54265407/Prophet_PV_Temp.zip)

Hi Iam able to update the Rom but no use
Hi,
To mention my phone is from orange-UK. I got the orange rom from our FTP site and did the flashing/update what ever you say.But still it is getting stuck at the same IPL/SPL screen. Iam very much worried that I will not get a proper solution for my problem.It will be very grate full if some one resolve my problem.

just seems strange...how did you fix it last time? did it just start working again? A random guess would be that the camera button got liquid spilled on it or is stuck in.
If the camera button is pressed in the phone will go to 3 colour screen every time it is turned on.
It won't do any harm if you try to press/move that button to see if u can "unstick" it, not likely I think but u never know...

Artemis doesnt`t start

please help! I have made a wrong ROM Update for my Artemis. The result is that it doeasn`t starts anymore. I see only the start screen no more. If i make a SW or HW reset tahn i see a 3 colored screen and USB. But i don`t get a connection via usb to my compute`! How can i wake up my Artemis ???

tell use more what did you do and how did you do it?
what artemis is it?
what rom was it

Flash went sour..
You need the original ROM which was on your device when you bought it. What version (HTC, MDA, etc..) and what language was the original ROM?

please i need help too
I guess I made the same or a similar mistake that dr.moppi did. My machine is a Dopod P800 from mainland china with the chinese operating system. I flahsed it with PDAMobiz_Dopod_P800W_AKU301_v1.1.2_PowerMap. Don't really remember what the original ROM was but now when i turn it on it freezes when it lights up. On the screen, it says
IPL 1.27.0001
SPL 1.27.0000
GSM 02.67.90
OS 1.28.0.0
DOPOD
I don't get a connection through usb to the computer either. I am not sure if I did the hard reset correctly. Didn't understand the instruction on that "press the soft key left and right and soft reset at the same time." Anyway, you guys are all experts, can you help me please?

it should be the same as my problem
if i remeber than i used the same ROM Update :-(
I hope anyone could give us a solution, please.

@dr. moppi we can only help you if we know what version you had before.
@empathyvirus you have to look for the original ROM which, in your case, should be the Chinese Dopod ROM. Install that one and your good to go.
Without the original ROM the only thing left to do is: sending your device to your provider or contact and sent it to the guys of imei-check. Either way, you'll probably have to pay to get it fixed.

how to install original rom
Thanks for your quick reply Pyth. In the case I get the original ROM from somewhere, how do I install it if I can't get a connection between the phone and my computer? Can you advice?

Put your device in bootloader by pressing the record button and reset at the same time. If you have your USB-cable connected between your PC and your phone it will indicate a connection by 'USB' in the left corner of your device. Now you should be able to run the ROM executable and update your device.

thanks anyway
i tried but it didn't seem to work. anyway, i have troubled you enough and maybe it's best i just go to the repair centre of dopod and pay for a fix. i really appreciate your help though Pyth.

Where can i find the t-mobile rom its the MDA Compact III that wont start for me

MDA Stuck on Press Send to Restore...

Hi: This is my first posting and I am new on this board. I have had an MDA that I got as a gift from my Dad and I love it. However, I used it last week and for some unkown reason, it is stuck in the:
'Press Send to Restore Factory Defaults, Other Key to Quit.'
I have been trying to get past this for 4 days and am not having any luck.
I got to the Align Screen and that happened only once. Then I could not get past that. It keep showing the Align Screen and I kept tapping and it just kept going round and round from the Center Tap to the sides and back.
My battery is fully charged, I have read this forum and still I am lost. I would really appreciate any help. Thank you so much.
Toni

Do a Soft Reset or Hard Reset.
Cheers!

zabardast_1 said:
Do a Soft Reset or Hard Reset. Cheers!
Click to expand...
Click to collapse
Thank you for trying to help me. However, I have done both of the resets over and over and I keep getting the same result. 'Press send to restore factory defaults, other key to quit.'
I can get no further than that display regardless of what key or keys that I hit.
I have even tried the two ways of doing a Hard Reset:
1. Hold Com and Voice while pressing Soft Reset Button for 5 or more seconds until I get that display.
2. Hold Com, Voice and Camera while pressing Soft Reset Button for 5 or more seconds until I get that display.
I cannot get past that display regardless of what key or keys I press.
It seems frozen at that display point.

Tried again this am to hard reset my MDA. Now it goes and shows the T-Mobile screen with the IPL/SPL etc. Then goes into Windows and to the Align Screen and for some reason will not recognize the Screen Tapping to align the screen.
I did try to use my PC to recognize the MDA, but it would not. Downloaded WST and that would not recognize my MDA either. I understand that until I get past the Hard Rest my MDA will not be recognized by my PC due to ActiveSync being requried to connect my MDA to the PC. I don't know what else I can try. Search all day yesterday and could not find any solutions. Will continue today. Any suggestions, Please. Thank you.

Tonis said:
Tried again this am to hard reset my MDA. Now it goes and shows the T-Mobile screen with the IPL/SPL etc. Then goes into Windows and to the Align Screen and for some reason will not recognize the Screen Tapping to align the screen.
I did try to use my PC to recognize the MDA, but it would not. Downloaded WST and that would not recognize my MDA either. I understand that until I get past the Hard Rest my MDA will not be recognized by my PC due to ActiveSync being requried to connect my MDA to the PC. I don't know what else I can try. Search all day yesterday and could not find any solutions. Will continue today. Any suggestions, Please. Thank you.
Click to expand...
Click to collapse
Use the love rom to set phone back to "zero". Therefore you must press press the voice and camera buttons if joy reset youre phone.
You get some collored bloks om youre phone and then you can use the love rom.
After that you can use youre original rom updater

sleurhut said:
Use the love rom to set phone back to "zero". Therefore you must press press the voice and camera buttons if joy reset youre phone.
You get some collored bloks om youre phone and then you can use the love rom.
After that you can use youre original rom updater
Click to expand...
Click to collapse
Did a search for Love Rom and Wizard_Love ROM and only came up with 103 results consisting of some Threads with 1570, 898, 618,787, 893, 464........postings on the first page for Threads 1-25.
Now I do have a Red, Green, Blue, White Screen with RUU in the top right corner of the Red Bar with IPL 2.26 and SPL 2.26 in the Red Bar. Nothing is in the Green, Blue or White bar.
I tried to Hard Reset and Soft Rest and nothing happens. I removed my Battery and then tried again and still nothing happens?
Where can I find Wizard_Love ROM and what do I do when I find it. My PC will not recognize my MDA and I used WST and that cannot located my MDA.
I am at a complete loss of what to do next.
Thank you in advance for taking the time to try to help me get my phone operational.

sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!

zabardast_1 said:
sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!
Click to expand...
Click to collapse
Thank you again for your help. Prior to this posting I found:
epimazzo Posting at: http://forum.xda-developers.com/showthread.php?t=294107&highlight=bootloader #1 and this is what cleared up my problem and now my MDA is running GREAT!!!!!!!!
This was the same thing that you posted for me, too.
Maybe some of you are already aware of this procedure, maybe not.
Anyway, it worked for me and I decided to share how to do it. Simple.
This procedure should only be used in case you really need enter into a bootloader mode (Red, Green, Blue, White Screen) and all other ways to do it has failed! Hold Camera button is one of these I am mentioning.
1. Make sure your Phone is not Connected to the PC and remove the dummy card or SD/MMC card
2. On your Desktop PC, open Microsoft ActiveSync, then go to File >Connection Settings >Remove the Selection from “Allow USB Connection with this desktop computer”
3. Reconnect your Phone to the Desktop PC using the USB Cradle and the Charger MUST be Connected to the Cradle (Don’t use the IrDA or Bluetooth for the Upgrade)
4. Run the Upgrade again and it will work fine without any problems.
While upgrading, the ActiveSync program will not go on, however the upgrade is running.
So, Thank you all for your time and help. I do hope this helps others to find a way to correct their problems.

Thanks !
Yes.thats exactly what I wanted you to do
I'm glad you got it up and running fine
Cheers!

zabardast_1 said:
sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!
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I does everything you do but
I don't have the cradle :S
so that means a problem?
or there a nother way?

Hi!
I got an mada vario 4. How can I upgrade the rom on it? Or can I change the t-mobile touch flo to manila 2.5? Thx! Zoli

Skin Is Not Loaded :(

hi my friends.
I changed my jasjar's tomal 6.1 rom to Original WM5 for sell my phone
but after changing rom, i have a terrible problem.
when i closed the battery for change the simcard and turn it on. when the windows logo appears a blue screen showed and the gsm led begin to work (blinker).
after several soft resets the windows starts and ready to work but when i press the power button to standby the device (sometimes) for turn on the device (after standby) the screen didn't appear.!!
i'm very upset
after that i flashing the radio to newer version (1.18) and flash back to WM6.1 TOmal , WM6 , ... but i still have this problem.
in the tomal's wm6.1 rom (TML_v82_WM61_19960) before the problem shown an error appears under the windows logo > The Skin Is Not Loaded < and after that a black or blue screen appears and nothing...
please help me to fix it.
thanks friends

No Answer ?!
Really ?!
it's very important for me.
plz help

Only thing I can think of is to doc-format (mtty). And then flash ROM again. Then make sure you Hard Reset.

-Jonny- said:
Only thing I can think of is to doc-format (mtty). And then flash ROM again. Then make sure you Hard Reset.
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What is the mtty ? doc-format ?
How can i do it ?
tnx for attention

DOC format

-Jonny- said:
DOC format
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wow , thanks for guide me.
as your experiences , this work would be harmful for the device ?
thankx

It's not harmful - basically it totally wipes the device removing everything (including garbage). So you will, of course, need to flash a ROM afterwards.