Database Users

O2 Mini Restarts Randomly

Hi
I bought Mini 6 months back, it was working fine,
but from a monthor so, I've been having this problem of it restarting (rebooting - ie it goes back to the O2 splash screen)anytime, even if its idle..
sometimes it won't for few days, sometimes thrice in one a min, and it has no specific pattern! I've no other softwares intalled on it either!
i have removed everythin from it..yet it is having the problem!
It doesnt harm anything but its really irritating when you are working and it restarts or when you turn it on you see it had tunred off and is restarting....
i have even tryed hard reset but even that dint work..
my ROM versin is 1.12.00wwe radio version is 1.12.00 protocol version is 1337.42 & ExtRom version is 1.12.920 wwe
PLease Help!
As i can't find any reason for it...

Did this start after a ROM update?

i never had a ROM UPDATE

Did you drop it by accident?
Have tried hard-resetting it (power & soft-reset), backup first
M

well cant say ihave dropped it or no...i guess it must have dont know
well i have tryed hard-restart many time but dint worked

enrique_x5 said:
Hi
I bought Mini 6 months back, it was working fine,
but from a monthor so, I've been having this problem of it restarting (rebooting - ie it goes back to the O2 splash screen)anytime, even if its idle..
sometimes it won't for few days, sometimes thrice in one a min, and it has no specific pattern! I've no other softwares intalled on it either!
i have removed everythin from it..yet it is having the problem!
It doesnt harm anything but its really irritating when you are working and it restarts or when you turn it on you see it had tunred off and is restarting....
i have even tryed hard reset but even that dint work..
my ROM versin is 1.12.00wwe radio version is 1.12.00 protocol version is 1337.42 & ExtRom version is 1.12.920 wwe
PLease Help!
As i can't find any reason for it...
Click to expand...
Click to collapse
Some body here help please.......My O2 mini has also the same config and am facing the exact problem for last month and a half......did no upgrade...tried everything....Help

Well come on guys any clue regarding this.... :roll:
As far as i remember i installed the new bluetooth stack available here on this forum...... Nothing else which i can say mite hav started sumthing.
rite now i only hav a pocketplus installed, which infact i'm usin since da first day.
See if ny one can help in this regard.

Do you still have warranty? If so give it a try.
Regards, M

have you tried giving it a hard reset yet??

Bowie said:
have you tried giving it a hard reset yet??
Click to expand...
Click to collapse
yup......did it..... no use.

rashtrapati said:
Bowie said:
have you tried giving it a hard reset yet??
Click to expand...
Click to collapse
yup......did it..... no use.
Click to expand...
Click to collapse
I encounter this before
1. restart randomly
2. hard reset randomly
3. phone receive no signal
later i found out all these symptoms was due to faulty battery packs. I have 3 battery, & 2 of it provides such problem. And these 2 are new batteries
amazingly my original battery still works fine thou it only last a day.
If your set still covered by warranty, send it back. Who knows you might have some battery pins problem instead of the battery itself or the mainboard itself is faulty.
Good luck

may be u r rite..... but i dont think so.....
i guess will have to submit it at the repair centre then

this happens to me also - the resetting just started a couple of months ago. I am using an xda mini, on which I did a bigstorage update last year some time.
I'm on rom 1.11 (date 3/14/05) and radio 1.11
Suppose I would like to update that some time, but... I've moved to Mac and my pc is all dusty! haha.
Anyway, I want to send the xdamini off under warranty, but I'm not sure if it will be a problem that I have Big-Storaged it? Should I try to clear the bigstorage and get it back to original state first, or will they not mind that it has a big storage rom version. I've got a couple of months warranty left.
thanks...

This may sound really basic, but I had similar problem with my imate jam, and it all came down to a loose battery cover. For some stupid reason the jam shuts off power when the cover is removed even before the battery is removed.
the clips on the back cover press against a contact which fires up the jam. My loose back cover was constantly cutting off power and then reconnecting. Just a thought.

Internal phone speaker doesn't work

Hi everyone,
I have a problem with my XDA Exec, basically, the internal phone speaker doesn't seem to work. External one is fine (the one on the outside of the case) but the one next to the screen does nothing.
It did work when I first bought it. I have since upgraded to the latest o2 rom. However I cannot remember if it stopped working exactly then or later!! Daft I know!
So I just wanted to ask if anyone else had this problem after upgrading the rom (I am using 1.30.107 WWE, radio version 1.09.00), and if so, is there a way to fix it? If there is no one else with this then I guess it is a hardware fault and will return it for repair, but wanted to check.
Cheers
Rick

Anyone? I don't mind if the answer is just "Mine works fine", I just want to know if anyone else has experienced this with the same rom version as mine, before I condemn it and return it to the shop.

I have the same o2 rom as you mentioned, and have encountered no problems. Im sure its a hardware problem, caused by dropping the phone etc, rather than a software one.
o2 offer a free replacement within 1 month if you got it directly from them, or I suppose you could get it repaired from somewhere. Im not sure if the speaker is covered under warranty, but might be worth a shot!

Thanks. I have had it about 4 months now I think, I would bloody hope the speaker is covered by the warranty though, phone ain't much use without it :shock:

By the way, are you sure the incall volume is turned up!!! Just making sure!
If it is, why not try a hard reset just to see if it helps!

Just gone through the same problem.
First of all try to put the jack of the headset inside the hole and twistle it.
If it doesn't solve the problem, I'm afraid you need a replacement.

I had the same problem a week ago. Every speaker worked, except the one next to the display. The problem appeared somehow over night ... I definitely didn't drop the phone or did something "rude" with it.
Unfortunately, I don't have the original headset to exercise this plugin/plugout/twisteling method as mentioned by lautunno, so I tried this with a regular headphone. Without direct success
A hard reset didn't change anything.
... but after a few days of trying almost everything, the speaker started to work again and still works without any interruptions :?
I'm not sure if it's really hardware related because there are so many people with the same problem and almost everyone of them has fixed the problem by just powercycling the phone many times, plugging the headset in and out, fiddling around with the phone app, etc.
As far as I know, the radio firmware is responsible for addressing this speaker (because it's only useable as a phone speaker) and this part of the device firmware doesn't get resetted when you do a hard reset. Maybe it stores some settings (like headphone mode?) in an EEPROM or something like this.
Anyway, good luck and keep trying.
.ox
ps.: I'm also using the O2 firmware (1.30.96 GER) but I've upgraded the radio stack to version 1.11.00.

BIG Problem after Upgrade to WM6

I make a ROM upgrade for WM6(1st versions) three week past.
Works for 2 days and after this, when i reset or turn ON, show the Rom versions numbers normaly and when it should enter in Mobile Windows, the screen distorts and they show some vertical lines.
I try reinstall the others ROM, but nothing.
What i do.
Thanks,
Fersoft

Wish I could help
Sounds like its been dropped or knocked. I've never heard of anything like this previously. I've been upgrading for years on all types of htc phones. I may be corrected but I do not see how a ROM can ruin your model in this way.
Have you got the original back up of the ROM that you started with?

I can olny enter in USB mode.
What ROM to RESERT completly my Pocketpc ?
Thanks any help.

Have you tried to flash an original ROM from the three color screen?

WM6 is the problem...
I got the same problem as you dude.... sounds like crossbow version isn't really suited for prophet. And I guess we'll get more and more of these troubles while more and more users are tested it (at least the first versions). I guess it has something to do with power management, and the way WM6 handles the battery. Mine got better after I flashed it back to WM5, but it still had the problem, and I had to send it back to warranty...
While you find a "solution", you can get it to work again for a few hours by letting it turned off for a few hours, battery out. That way I could flash it back to another rom. But still, after a few hours it would crash or reset itself, and you'll have to let it off without battery for a moment...
If an admin read this, I guess it could be VERY usefull to stick it to let people know they can arm their device that way.
Good luck

Amazing. I got exactly the same problem.
I am back to WM5, however, I still cant use the phone properly. After ten minutes into a phone call it crashes. When I reset I get until the OS loading screen (sometimes it even omits the radio rom number which usually comes between the SPL and OS). Then the screen distorts and thats it.
If I get the battery out for a short while and then connect it to the charger, I can restart the phone after 1-2 hours and it will load properly. However, again after 10 minutes into a phone call it crashes.
Any idea if a new battery would help, because I get more and more the feeling that something is actually wrong with the power/battery system.

Is WM6 even a final version?
I don't see any equipment running WM6 as of now, that's why i asked.

really? I don't think so.
However, every MS software still has a lot of a bug....

I have the same problem, but now even a bigger problem !
I have NO backup!
I don't know how to get it back to the original rom because mine freezes with the screen when the os version is in screen!
Damn, I only got the phone back for 4 hours because is was getting repared for a speaker failure.
and isn't that ironic..

ATT 8525 Camera Issue

I bought an ATT 8525 a month ago. Suddenly the camera stopped working.
I got the message "Unable to initialize camera. Failed to set up the device".
I looked for this in the web and could not find much help... seems that Cingular may exchange the unit as solution...
Some said it may be a problem with the SD card (2gb from sandisk).
I tried soft reset, hard reset, re-installing ROM (the one from cingular USA) and nothing seemed to work.
I almost gave up when I found this
I followed the steps and not only got the camera to work but I got a very fast , stable and spanish!! version of windows mobile 6. And with a lot of available memory !
Thanks so much to Schap !
hope this would be useful for those having the camera issue!
fabian
ROM Version: Schap's 3.30c
ROM Date: 05/15/07
Radio: 1.41.00.10
Protocol: 32.74.7020.18H

False alarm.
The camera worked for an hour or two... then I started getting the same error.
I did not install anything during that time or change any configuration...
I guess it must be a hardware problem...
any ideas?

Good news!!... (again)
I just downloadedthis cab that says it corrects SC bad management.
After installing the cab... turning off/on the phone... the camera works!!
(I don't know for how long it will work... but at least it is alive! )
Good luck and please share your experience with this cab !!
fabian

doesnt matter since our cameras suck anyways
Im just mad cause I parted with my K800i lol

F****'n camera!
I was trying almost everything.... It's still not working at all. Camera just stoped working..soft reset..nothing...hard reset...nothing...I did what Fabian is writing in his posts...nothing...one thing has changed, phone found camera and I have icon of camera in Programs menu, but it still don't work. It don't give me any error raports or something, when I tap on the camera icon it's just don't do nothing so....mayby I should go to church and pray for a miracle because I don't have any other options.
Someone knows any program to find problem? To diagnose or something...
I am sure that problem is in software. I didn't drop phone or damaged him...
I have Sandisk mSD, mayby that is the source of the problem?

Hi,
I know it sounds weird, but I got the camera to work for 2 or 3 days by removing the battery for 5 minutes.
I really don't know which is the trigger that makes the camera stop working, but it seems that removing the battery "cleans" or releases something somewhere.
It's really annoying but at least I found a systematic way to make the camera return to life everytime it dies...
Try this... maybe works for you too...
fabian

...zzzzzzzzzzzzzzzz...
Yo Fabian
That thing with taking off battery don't work on my 8525.
I was trying few combinations of that solution (without mSD cart, with cart in the phone). Life is hard. Nothing helps.
I just looking for software that can tell me what is wrong, but i can't find nothing. Something to check my hardware or something...
Mayby you have any idea how to get any info what to f*** is going on?
NeOrB

Hi
I really tried everything I could...
I've been looking for that tool you mention ... no luck..
Could not find a windows mobile event viewer neither...
I'm thinking on messing around with the c# sdk to debug the camera application ...
I can tell you now after a few days that removing the battery does not always work
My advise... if you're one of those lucky guys that can claim for the warranty... go for it and replace this f... phone!
fabian

Hi Fabian!
I don't have warranty for my phone, I bought it on eBay in USA, I had 7 days to turn it back if there were something wrong with that....camera stoped working after 9 days. Worst thing is that now I am in Poland and I even can't find any place where someone could repair that phone for me.
Thanks for wasting your time for me!
I'll not surrender and I will try to find solution!
Someone must know what to f**** is going on!
Few guys telling that problem could be with Sandisk mSD. And that could be true, because I remember that after I bought that card camera stoped working.
When I will have some more time I will hard reset PDA or something with taking off mSD from PDA before doing that. Mayby that is the solution. We will see...
Thanks one more time Fabian
C U at the next post!
NeOrB

Problems with Xda Exec, sound dont work

I have a problem with my Xda Exec, the sound dont work and also the microphone only works the phone speaker, i can hear the tone but i cant speak, anybody knows how to fix it?
thanks a lot,
KALRONG

kalrong said:
I have a problem with my Xda Exec, the sound dont work and also the microphone only works the phone speaker, i can hear the tone but i cant speak, anybody knows how to fix it?
thanks a lot,
KALRONG
Click to expand...
Click to collapse
Welcome tot he forum
Hoping that is not a hardware related problem I would do a reflash to try to solve it
Read in the Wiki on how to
Hope it helped,

That happens one day in the car travelling home that the sound suddly stop working i restart the xda and everything (not reflash) but nothing work i will try to reflash it because i think is not a hardware problem

is the first time i try to reflash my pda but i have a problem when i try to downgrade it that shows error 260 and i dont know how to fix it

ok, i fix the problem with upgrade xD my english is not good at all and i missunderstand some of the instructions, but after read 100k of threats and 5 hours trying things now is upgrading to tomal rom i hope that this will fix the problem i had before

after reflashing the ce two times the sound is still not working, i am updating now the radio from 1.09 to 1.15, the stereo speakers make a little bit of noise when a sound is played, the headphones dont work, the phone speaker works propertly, and the microphone works but only send the voice to the phone speaker ¿? i dont know why happens this last thing

radio updated and the problem continues anybody can help?

I think it´s a hardware related problem
Try to take it to a repair center
Good luck,

I have the same problem. When a sound is played it just clicks and that's all. I had a problem with my ribon cable and I took it out. I've done that before (it's my second cable failing), so I knew what I was doing. I was off for a about a month untill I got a now cable. When I put it back together, I had no sound, just that click thing. I can't take it to a repair center. If anyone has a solution, please share.

I also found that my camera does not work. It says Failed to initialize camera. 36001:100:1. I tried a different rom, but still have the problem.
Also I tried to make a phone call (I'm not using it as a main phone, that's why I just found that out) and I can hear the other person, but they can't hear me.

lostbrain said:
I also found that my camera does not work. It says Failed to initialize camera. 36001:100:1. I tried a different rom, but still have the problem.
Also I tried to make a phone call (I'm not using it as a main phone, that's why I just found that out) and I can hear the other person, but they can't hear me.
Click to expand...
Click to collapse
So now 2 things not working...
Don´t hessitate men take it to a repair center!

lostbrain said:
I also found that my camera does not work. It says Failed to initialize camera. 36001:100:1. I tried a different rom, but still have the problem.
Also I tried to make a phone call (I'm not using it as a main phone, that's why I just found that out) and I can hear the other person, but they can't hear me.
Click to expand...
Click to collapse
i also check my camera after reading your comment and i also have the same problem, next month (because this month i will travel and i cant do it) i will send it to repair a tell you what the solution could be
PD: orb3000 muchas gracias por ser tan atento

I have good news. Something happened. I dont know what i did... but i got my sound back (and camera. main camera at least).
As you I flashed the rom, then the radio rom and I still got the problem. So I thought I'll leave it like that untill I find a solution. And I thought.. well i can at least play some games on it and I downloaded Archibald. I put it on the phone. Started it and ?! I had sound. Again I dont know if I did something before that, but I got it working. I'll attach the game, maybe it did something. Give it a try.
Again I have no idea what I did. It might have some bad connections somewhere. I remember I had the same problem (either with the Universal or the Wizard) but dont remember how I fixed it.
Here is a link for the game:

i install it but the miracle didnt happens i also will try to remove the battery it have on the motherboard to make a cmos clear (like in a normal computer). Lucky you i will keep trying

I'm sorry to hear that. I didn't if it matters but my small mb battery is dead. Apperantly it died during the month the battery was out. Everything works except that when I do a soft reset, the clock resets too.

I have these problems too, does anyone know the specification of the mobo battery?
I have the sound problem but mine doesnt work even with headphones in and i also have a problem with the keys being activated when the screen is in a certain position. Could all of these problems be casued by the ribbon cable?Rob

As far as my expirience goes with the ribon cable, it commands the touch, the lcd, mic, speaker on the lcd part. the keyboard has it's own cable. and it snaps to the motherboard. maybe it's loose or something. For the battery I got http://cgi.ebay.com/Dopod-D900-900-T-mobile-MDA-IV-Qtek-9000-backup-Battery_W0QQitemZ350170469398QQcmdZViewItemQQptZGPS_Accessories_Cablesthis on ebay. But mine looks a little different.

also happens to me when i make a soft reset the clock also restart could be all because the mb battery is dead?

OK, we are getting somewhere Since my sound got back, whenever I reset I get to keep my current time. So maybe my mb battery fixed itself or charged.
I am pretty sure now that is what's causing the problems. If you could disassemble your pda, try playing with the battery. See if it is not loose or something. Try to short-circut it. Get a something form metal and touch both pins. Also try leaving your PDA charging over night.
I hope you fix it since I cant seem to find that kind of battery over the internet.