Related
lately the touchscreen on my T-Mobile MDA sometimes stops responding, sometimes after slowing considerably. Up till now I have been able to get it going again after (several) soft resets, turning it on and off and fiddling around with it in general. There doesn't seem to be much of a pattern to it though.
Does anyone experience the same problem and/or know what might cause it and how to fix it?
Thanks!
Too many programs running? X doesn't close programs, it just minimises them.
Joost said:
lately the touchscreen on my T-Mobile MDA sometimes stops responding, sometimes after slowing considerably. Up till now I have been able to get it going again after (several) soft resets, turning it on and off and fiddling around with it in general. There doesn't seem to be much of a pattern to it though.
Does anyone experience the same problem and/or know what might cause it and how to fix it?
Thanks!
Click to expand...
Click to collapse
U need the file tpenable.exe (you will find it in external rom package)
U need the file tpenable.exe (you will find it in external rom package)[/quote]
I'll give that a try. I assume it will explain itself as to how to use it.
Thanks a lot!!!
27 said:
Too many programs running? X doesn't close programs, it just minimises them.
Click to expand...
Click to collapse
Nope. I checked and once or twice even a soft reset didn't fix the problem, so there weren't any programs running at the time. Thanks for the suggestion anyway, though; I'm pretty new at this XDA stuff, so you never know
Previous 2 entries were mine. Forgot to log in, sorry
Hi,
Man I know how frustating that is. I had a similar problem a few weeks ago where the touchpad only worked when I used my fingers, it didnt' respond to the stylus at all... I was *this* close to hard resetting or sending it in for repair, but a friend of mine suggested re-aligning the screen. Worked like a charm. Give it a try. I'm bogged down at work so I dont have time to look at where it was, but I think its in settings > screen somewhere.
Good luck!
Yesterday i cut a Screen Protector from an Ipaq hx 4700 to fit my Qtek S100, i cut it a little bigger so that it would fill the whole screen and be under the edges, what happened was that i couldn't tap anywhere, i did a Hard Reset thinking it was a bad configuration or something i did wrong, but the problem was the screen protector...i removed it and know it works just fine! I used Xbackup to restore my data and everything now is right!except i don't have a screen protector...
cyborg said:
Yesterday i cut a Screen Protector from an Ipaq hx 4700 to fit my Qtek S100, i cut it a little bigger so that it would fill the whole screen and be under the edges, what happened was that i couldn't tap anywhere, i did a Hard Reset thinking it was a bad configuration or something i did wrong, but the problem was the screen protector...i removed it and know it works just fine! I used Xbackup to restore my data and everything now is right!except i don't have a screen protector...
Click to expand...
Click to collapse
Yeah, I read about the screen protector issue before. That wouldn't explain why it is working fine most of the time in my case though. About your problem, the general consensus seems to be that the problem is the screen protector touching the sides. You could try again but cut it slightly smaller.
U need the file tpenable.exe (you will find it in external rom package)
Click to expand...
Click to collapse
What's for this one?
Minotavrs said:
Joost said:
lately the touchscreen on my T-Mobile MDA sometimes stops responding, sometimes after slowing considerably. Up till now I have been able to get it going again after (several) soft resets, turning it on and off and fiddling around with it in general. There doesn't seem to be much of a pattern to it though.
Does anyone experience the same problem and/or know what might cause it and how to fix it?
Thanks!
Click to expand...
Click to collapse
U need the file tpenable.exe (you will find it in external rom package)
Click to expand...
Click to collapse
I've tried running this on the device but it doesn't seem to do anything. What am I missing?
I've even removed the screen protector, but that didn't fix the problem either. Right now it is part of the screen (lower left) that is not responding. It's starting to get pretty annoying, but I'm reluctant to have T-mobile send the device off for repair. Since there's no fixed pattern to the problem I expect some repair guy is probably just going to hard-reset it anyway, try if it works for 5 seconds and send it back
Joost, let me know if you managed to resolve this... I have the same problem:
http://forum.xda-developers.com/viewtopic.php?t=18224
Will do, but it's not looking good. I can't seem to pin down a pattern, so it's hard to try and eliminate possible causes. I'm 99% certain it's a software problem; it comes and goes and I'm not even using a screen protector that might cause it. It seems to have something to do with calibration/alignment, because usually it's only part of the screen that becomes unresponsive (bottom left or bottom right mostly)...
As you can see (in the thread linked above), I managed to solve it -- it seems like there was a registry setting (in my case).
Did you ever manage to pin down what registry setting was responsible?
no, I didn't spend any time/energy on it -- but you can follow my steps if you want to try that route.
But I am not sure it is the same in your case, for mine it was constant after the ROM upgrade, not something that would come and go...
I think I've got it!!! Bad touch screen response (and general slowing of the device) seems to be related to weak/no network reception. Probably Windows Mobile gives priority to reestablishing network connection over some other processes, amongst which is screen response. This would be ok if the network routine only tries at intervals, freeing up time for other stuff inbetween, but it seems it just keeps trying continuously.
The way to solve this is probably to lower the priority of the network connection routine. So far, so good... Does anyone know if this can be done, for instance by changing a registry setting? If so, which one and what value?
Joost said:
cyborg said:
Yesterday i cut a Screen Protector from an Ipaq hx 4700 to fit my Qtek S100, i cut it a little bigger so that it would fill the whole screen and be under the edges, what happened was that i couldn't tap anywhere, i did a Hard Reset thinking it was a bad configuration or something i did wrong, but the problem was the screen protector...i removed it and know it works just fine! I used Xbackup to restore my data and everything now is right!except i don't have a screen protector...
Click to expand...
Click to collapse
Yeah, I read about the screen protector issue before. That wouldn't explain why it is working fine most of the time in my case though. About your problem, the general consensus seems to be that the problem is the screen protector touching the sides. You could try again but cut it slightly smaller.
Click to expand...
Click to collapse
I had the exact same problem of non-responsive touchscreen once i installed the protector which came with the device. After reading thro this thread, i slightly lifted the protector from the bottom edges and VOILAA!! the screen works again.
Strange problem this !!! Thanks for all the help.
Hear that S/N before HT63XXXXXX have screen alignment problems and was wondering if upgrading it to a newer ROM (like the latest TyTN) ROM would solve this problem?
Can't really seem to draw a conclusive result from the threads posted but would appreciate those who faces/are still facing this problem, could provide their thoughts on this.
Hi, I've got a V1605 with a 628 serial number. Changing to the update from the shipped Vodafone rom and 48 hours later I have not had one single screen alignment issue. My scroll wheel stopped working earlier but a soft reset solved that issue.
Phil
low405 said:
Hi, I've got a V1605 with a 628 serial number. Changing to the update from the shipped Vodafone rom and 48 hours later I have not had one single screen alignment issue. My scroll wheel stopped working earlier but a soft reset solved that issue.
Phil
Click to expand...
Click to collapse
Hi there and thanks for your reply. Did you happen to have the screen alignment problem before the update?
vapor said:
Hi there and thanks for your reply. Did you happen to have the screen alignment problem before the update?
Click to expand...
Click to collapse
Very mildly on this on (my third). Mostly did it when using opera. A tap and hold could be anywhere on the screen. It was also bad whilst charging. Now it seems perfect but I will feedback more after a couple of days more use as it does seem to be something that builds up after hard reset.
thanks for you input. i look forward to your continued help on this matter
Yep, I flashed last night and no screen alignment issues at all today. I was able to reproduce the screen alignment problem before the flash too.
waveydavey ....
Paul here ..
I didn't realise you had any of these problems with your device ....
When did the alignment problems start to affect your device ?
Also ... when I asked you about BT stereo ... I thought you said you were happy ... but following the ROM upgrade you suggested it was 'still' not good.
Are you experiencing problems that you didn't have when you first received the device ?
My biggest issue is the loose stylus .... still being held in by the 'spring' but very little friction anymore ... also sometimes doesn't want to come out unless you rotate in the silo first.
Cheers
Paul.
waveydavey,
which rom version did you update to and do you have a link for it? Did you have to reinstall all your apps?
Does anyone know if HTC has confirmed this problem exists?
Have they determined if its hardware or a software glitch
i just got a Dopod CT9000 with SN HT625XXXXX with the English ROM and so far I have not encountered any screen alignment problem. Some users say the alignment problem is a result that builds up over time so I shall wait and see what happens.
It seems like on my unit the update has fixed it but at the same time hasn't.
Yesterday it lost alignment on the right hand side of the screen. Left was fine but right was 1cm to the left of where it should've been. I realigne the screen and ten minutes later the rigth hand side was 1cm to the right of where it should've been. It might have just got a bit confused but I'll continue to keep an eye on it and report back.
First time since the rom became available as I flashed it as soon as it appeared here.
Phil
low405 said:
It seems like on my unit the update has fixed it but at the same time hasn't.
Yesterday it lost alignment on the right hand side of the screen. Left was fine but right was 1cm to the left of where it should've been. I realigne the screen and ten minutes later the rigth hand side was 1cm to the right of where it should've been. It might have just got a bit confused but I'll continue to keep an eye on it and report back.
First time since the rom became available as I flashed it as soon as it appeared here.
Phil
Click to expand...
Click to collapse
Phil,
Had this happened after making a lot of calls or anything else that would heat the device up? The hardware aspect of the issue is allegedly that a heating issue causes the screen to become misaligned.
bydandie said:
Phil,
Had this happened after making a lot of calls or anything else that would heat the device up? The hardware aspect of the issue is allegedly that a heating issue causes the screen to become misaligned.
Click to expand...
Click to collapse
Not really, It was in my pocket while I was shopping when I recieved an email. Checked it and noticed the alignment. Realigned the screen. 10 minutes later and I got another email and it had gone back to the previous alignment.
Heat hasn't affected it in the last few days. An hour and a half on the train surfing using opera full screen every morning and I didn't have any issues even though I could feel it getting hot.
No added software or different use after the initial set up.
I'll keep an eye on it. It could've been "just one of those things" and the fact that it went back to where it had been would back that up. I have had a few problems with the scroll wheel not functioning since the upgrade though. Maybe 2 or 3 times it has just refused to work until a soft reset.
Phil
well so far i have yet ot encounter the problem. everything seems to be ok for me but i have yet to push the device like making long calls or sirfing on it for a long time. will keep on testing and keep you updated.
pgamble said:
waveydavey ....
Paul here ..
I didn't realise you had any of these problems with your device ....
When did the alignment problems start to affect your device ?
Also ... when I asked you about BT stereo ... I thought you said you were happy ... but following the ROM upgrade you suggested it was 'still' not good.
Are you experiencing problems that you didn't have when you first received the device ?
My biggest issue is the loose stylus .... still being held in by the 'spring' but very little friction anymore ... also sometimes doesn't want to come out unless you rotate in the silo first.
Cheers
Paul.
Click to expand...
Click to collapse
Hey Paul, sorry only just checked this thread today. Not got too much time today but, I think I've answered both these on 4WM in the
Tutorial: Replace Hermes headset connector with 3.5mm socket
and
Screen alignment issues? Calling all Hermes owners!!!
If not give us a prompt .
bydandie said:
low405 said:
It seems like on my unit the update has fixed it but at the same time hasn't.
Yesterday it lost alignment on the right hand side of the screen. Left was fine but right was 1cm to the left of where it should've been. I realigne the screen and ten minutes later the rigth hand side was 1cm to the right of where it should've been. It might have just got a bit confused but I'll continue to keep an eye on it and report back.
First time since the rom became available as I flashed it as soon as it appeared here.
Phil
Click to expand...
Click to collapse
Phil,
Had this happened after making a lot of calls or anything else that would heat the device up? The hardware aspect of the issue is allegedly that a heating issue causes the screen to become misaligned.
Click to expand...
Click to collapse
how hot was your device?
boxer82003,
Not warm at all. It has been fine all day today!
Phil
has HTCconfirmed this as a problem
wwaveydave said:
Yep, I flashed last night and no screen alignment issues at all today. I was able to reproduce the screen alignment problem before the flash too.
Click to expand...
Click to collapse
How were you able to reproduce the screen alignment problem before you flashed your device.
I've called the HTC support in Italy and they told me to send the TyTN back for a swap.
Ciao.
my friend dropped her 8525 and now shes got the white screen. my guess is the screen cable got disconnected, but if that happened then wouldnt the screen not even light up? she hasnt said shes seen any cracks on the screen, anyone know the problem?
mikeeey said:
my friend dropped her 8525 and now shes got the white screen. my guess is the screen cable got disconnected, but if that happened then wouldnt the screen not even light up? she hasnt said shes seen any cracks on the screen, anyone know the problem?
Click to expand...
Click to collapse
There are at least two multi connectors for the screen, one from digitizer and one to main board - so it's entirely possible screen is still receiving power but not signals from main board. That's not to rule out something more drastic but hopefully that's all it is.
Mike
mikechannon said:
There are at least two multi connectors for the screen, one from digitizer and one to main board - so it's entirely possible screen is still receiving power but not signals from main board. That's not to rule out something more drastic but hopefully that's all it is.
Mike
Click to expand...
Click to collapse
thanks, if that's the reason why then im sure shel be happy if i can fix it
Similar problems, but worse
mikechannon said:
There are at least two multi connectors for the screen, one from digitizer and one to main board - so it's entirely possible screen is still receiving power but not signals from main board. That's not to rule out something more drastic but hopefully that's all it is.
Mike
Click to expand...
Click to collapse
Hi Mike.
This is my first post as I've so far managed to cure all my issues from just reading the forum. However, I am now having a similar problem with the white screen.
I have a cingular 8525. It fell, the following day the call and end buttons remained lit and wouldn't turn off, they also wouldn't work.
I soft rest, nothing, I then removed the battey and when I turned it back on, there was a white screen and the buttons below still don't work.
I have read the other posts on this issue, but I need help on exactly what kit to buy to reconnect the screen cable and instructions on how to do it as I've never taken apart a phone before, although I have dappled with other electronic devices.
Your help would be much appreciated, as I am in Jamaica and there are no technicians here who I trust to help.
Thanks in advance.
CINGULAR IN JA said:
Hi Mike.
This is my first post as I've so far managed to cure all my issues from just reading the forum. However, I am now having a similar problem with the white screen.
I have a cingular 8525. It fell, the following day the call and end buttons remained lit and wouldn't turn off, they also wouldn't work.
I soft rest, nothing, I then removed the battey and when I turned it back on, there was a white screen and the buttons below still don't work.
I have read the other posts on this issue, but I need help on exactly what kit to buy to reconnect the screen cable and instructions on how to do it as I've never taken apart a phone before, although I have dappled with other electronic devices.
Your help would be much appreciated, as I am in Jamaica and there are no technicians here who I trust to help.
Thanks in advance.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=1181116&postcount=12
Mike
Hi all, this is my first post on this forum but I've been reading for a while to educate myself.
I've got a Herm200 that I've been trying to troubleshoot but to no avail. I'm fairly certain that it has a hardware problem but I haven't been able to isolate anything.
Here's whats happening:
Occasionally the screen will come out of stand-by all white. This will also happen randomly if i touch the screen to perform a command. While the screen is operating, sometimes the buttons on the face will stop working, however the buttons across both sides will continue working just fine.
When the screen turns all white a soft, hard, or stand-by cycle will not always bring it back to life. The fact that the hard reset wont always fix the problem makes me think it's a hardware issue since the phone will boot-up with the the all-white screen.
This is incredibly frustrating especially since HTC wont accept any warranty claims in the USA on the Tytn.
At first I thought this might be a problem with the ribon connection between the screen and the base but i haven't been able to confirm or discount anything at this point. I have yet to find a way to consistently reproduce or rectify the problem so it's very hard to troubleshoot.
I pretty much have to take a second phone with me everywhere right now just incase i need to make a call. Please help! Has anyone ever encountered such a problem?
Thank you in advance!
SneezyRobot said:
Occasionally the screen will come out of stand-by all white. This will also happen randomly if i touch the screen to perform a command. While the screen is operating, sometimes the buttons on the face will stop working, however the buttons across both sides will continue working just fine.
Click to expand...
Click to collapse
Hi. This sounds very similar to a problem that I experienced with a HERMES100. I bought the phone off someone on Ebay recently - someone had obviously scrambled the radio on it. I re-flashed it, and it sprang to life. However, after a couple of days, I experienced a problem where occasionally the LCD would stop refreshing, all the pixels faded away leaving only a white screen. Under these circumstances, some of the buttons on the phone stopped working. Turning phone on/off sometimes cured the problem, or it would require the occasional hard reset. This would happen once or twice a day and I suspect thats why someone tried to re-flash the phone.
In the end, out of curiosity I took the entire phone apart, put it all back together again and now there are no more problems!! Totally fixed!
My suspicion is that it was one of the ribbon cable push connectors on the mainboard - possibly not seated properly, or a bit of dirt contaminating the connection. Obviously when I took the phone apart I must have re-seated it.
If you are planning to take your phone apart, please exercise considerable care because some of the parts are very small and easily damaged. I would recommend buying a proper kit to take it apart. I bought mine for about £5 off ebay. Particularly useful are the plastic spoon "wedges" used to gently prise open the case after removing the screens. Don't use a screwdriver - you will scratch the case.
Good luck.
wow... that sounds like exactly what's going on here, I actually even tried to disassemble it lastnight but didnt have the right driver set. thank you for the advice!
I'll look for one of those sets but what would you search for if i needed to find it?
Thanks again, I just got a set off of Ebay. Hopefully it'll be here next week
With any luck it'll be a connection issue.
I have had the exact same problem. Because I got the Tytn through work I made our IT department handle the issue and I am currently waiting for a replacement and to find out what happened.
Yep, it looks like the problems the OP is having are very similar to the problems we've been having over in this thread:
http://forum.xda-developers.com/showthread.php?t=291027
I'm beginning to think it's a hardware problem as well but not entirely sure.
People in the above thread mentioned that using the scroll wheel a while then moving back to use the D pad fixed the problem (very briefly in my case.) Once I use the center D pad button again it locks the hardware buttons under the screen until I make my device sleep and resume.
Somtimes rather than making all the front hardware buttons unresponsive the issue is that once I use the Down Dpad button I can't use the up button. Pressing up will make it go down, as will pressing down (at least that's working ).
Regarding the white screen - this sometimes also occurs. I can force it to white screen by putting a little pressure on the silver panel surrounding the top, right and bottom of the screen (I have an imate jasjam). Randomly when there's no pressure on the rim and I wake it out of standby, it has a white screen that can only be fixed by turning the screen off and on again.
Finally, the LED indicator seems screwy. Sometimes it never flashes. Other times it flashes sporadically (uneven intervals - we're talking maybe a minute between one flash then seconds before another). When I charge it sometimes the LED doesn't come on but nevertheless it charges. Sometimes if the LED is on it never turns green to indicate a full charge. Yet other times it comes on orange, turns green, then never switches off!
Is it possible that
a) The hardware button problems.
b) The white screen problem.
c) The LED problem.
are all related to some kind of connection going loose? Why would the hardware button problem be temporarily fixable with use of the scroll wheel if this were the case?
The other thread has fallen silent. I'm hoping that some of the gurus in here can offer some input here, even if they don't know the answer but can formulate an opinion. I know very little about these devices.
Thanks in advance guys!
PS - don't really know if I should start another thread, I've posted here as it seems like very much the same issue.
Anybody any idea? advice?
I had a similar problem with my HERM100. I didn't mess around with it too much, I just had Cingular replace it out of warranty exchange (thank god those original ROMs are on the wiki ). I did notice however that after doing a master reset, the screen would function again although I haven't messed around with it too much. I got so frustrated with removing the battery for 5 minutes and STILL powering on with a white screen that I just threw it in my back seat until the new one arrived.
I don't have these screen issues. I only have hardware button problems. It's so damn frustrating! I already own a replacement.
I just received a call from my girlfriend. I wasn't able to answer the phone with the buttons, only with a screentap. I also wasn't able to close the call with the hardware button. Since the side buttons work, I went to settings -> phone, closed it, and there we go. The hardware buttons worked again.
Why the heck is this? I truly hope for some wizz out there with some advice, since HTC would only tell me to send it back after replacing it with a new TyTN with same issues.
Regards,
DM.
Anyone anyone?
HELP!!!!
barncourt said:
Hi. This sounds very similar to a problem that I experienced with a HERMES100. I bought the phone off someone on Ebay recently - someone had obviously scrambled the radio on it. I re-flashed it, and it sprang to life. However, after a couple of days, I experienced a problem where occasionally the LCD would stop refreshing, all the pixels faded away leaving only a white screen. Under these circumstances, some of the buttons on the phone stopped working. Turning phone on/off sometimes cured the problem, or it would require the occasional hard reset. This would happen once or twice a day and I suspect thats why someone tried to re-flash the phone.
In the end, out of curiosity I took the entire phone apart, put it all back together again and now there are no more problems!! Totally fixed!
My suspicion is that it was one of the ribbon cable push connectors on the mainboard - possibly not seated properly, or a bit of dirt contaminating the connection. Obviously when I took the phone apart I must have re-seated it.
If you are planning to take your phone apart, please exercise considerable care because some of the parts are very small and easily damaged. I would recommend buying a proper kit to take it apart. I bought mine for about £5 off ebay. Particularly useful are the plastic spoon "wedges" used to gently prise open the case after removing the screens. Don't use a screwdriver - you will scratch the case.
Good luck.
Click to expand...
Click to collapse
This is my first post as I've so far managed to cure all my issues from just reading the forum. However, I am now having a similar problem with the white screen.
I have a cingular 8525. It fell and the following day the call and end buttons remained lit and wouldn't turn off and they also wouldn't work.
I soft reset, nothing, I then removed the battery and when I turned it back on, there was a white screen and the buttons below still don't work.
I have read the other posts on this issue, but I need help on exactly what kit to buy to reconnect the screen cable and instructions on how to do it as I've never taken apart a phone before, although I have dabbled with other electronic devices.
Your help would be much appreciated, as I am in Jamaica and there are no technicians here who I trust to help.
Thanks in advance.
Below are links to 2 kits I'm thinking of getting. Is either one better than the other?
http://www.pdasmart.com/pdaphonehtcmini.htm?gclid=CJrHntO-hosCFQx1VAodaQf6KQ
http://cgi.ebay.com/SCREWDRIVERS-TO...01677255QQcategoryZ108648QQrdZ1QQcmdZViewItem
CINGULAR IN JA said:
This is my first post as I've so far managed to cure all my issues from just reading the forum. However, I am now having a similar problem with the white screen.
I have a cingular 8525. It fell and the following day the call and end buttons remained lit and wouldn't turn off and they also wouldn't work.
I soft reset, nothing, I then removed the battery and when I turned it back on, there was a white screen and the buttons below still don't work.
I have read the other posts on this issue, but I need help on exactly what kit to buy to reconnect the screen cable and instructions on how to do it as I've never taken apart a phone before, although I have dabbled with other electronic devices.
Your help would be much appreciated, as I am in Jamaica and there are no technicians here who I trust to help.
Thanks in advance.
Below are links to 2 kits I'm thinking of getting. Is either one better than the other?
http://www.pdasmart.com/pdaphonehtcmini.htm?gclid=CJrHntO-hosCFQx1VAodaQf6KQ
http://cgi.ebay.com/SCREWDRIVERS-TO...01677255QQcategoryZ108648QQrdZ1QQcmdZViewItem
Click to expand...
Click to collapse
Both kits look ok. PDA one tells you a little more but the basics appear to be in both.
I'm curious though you soft reset and took the battery out, but have you done a HARD reset? I would always try this first before dismantling.
Mike
In my case, they also are always lit up when the screen is also active.
And no matter what ROM version, they occasionally stop responding. Side buttons keep working.
mikechannon said:
Both kits look ok. PDA one tells you a little more but the basics appear to be in both.
I'm curious though you soft reset and took the battery out, but have you done a HARD reset? I would always try this first before dismantling.
Mike
Click to expand...
Click to collapse
Thanks for the response.
I couldn't do a hard reset because the buttons weren't working.
I have made some progress with the phone now. Found a tech guy who looked at it for me. The white screen is gone, but the buttons still stop working from time to time.
All the connections seem ok.
Is there anything else that could cause the buttons to malfunction?
CINGULAR IN JA said:
Thanks for the response.
I couldn't do a hard reset because the buttons weren't working.
I have made some progress with the phone now. Found a tech guy who looked at it for me. The white screen is gone, but the buttons still stop working from time to time.
All the connections seem ok.
Is there anything else that could cause the buttons to malfunction?
Click to expand...
Click to collapse
Nothing obvious.
Have you got applications installed that you have loaded - could be one thats playing up.
Have you now been able to do a hard reset?
If taking device apart and reassembling improved things it does suggest hardware though and might be worth double checking all those multi-connector blocks for good connections - i.e. take them out and in a few times to ensure any oxidation on contacts is removed.
Mike
mikechannon said:
Nothing obvious.
Have you got applications installed that you have loaded - could be one thats playing up.
Have you now been able to do a hard reset?
If taking device apart and reassembling improved things it does suggest hardware though and might be worth double checking all those multi-connector blocks for good connections - i.e. take them out and in a few times to ensure any oxidation on contacts is removed.
Mike
Click to expand...
Click to collapse
Thanks Mike.
I will give that a shot.
I haven't installed any new applications recently, so I don't think it is a software issue.
Thanks again.
CINGULAR IN JA said:
Thanks Mike.
I will give that a shot.
I haven't installed any new applications recently, so I don't think it is a software issue.
Thanks again.
Click to expand...
Click to collapse
If it wouldn't be a software issue, why is it, in my case, instantly resolved when going to settings -> phone with the side buttons?
i had this problem i took it to a guy who fixed the problem he said it was a very small tear in the flex cable which causes this white screen every now ant then and the buton problem , sorry to say its the cable problem and u need a very capable person to fix it or replace it with a new one . its very common problem baised on the guy who fixed it .
dmxl said:
I don't have these screen issues. I only have hardware button problems. It's so damn frustrating! I already own a replacement.
I just received a call from my girlfriend. I wasn't able to answer the phone with the buttons, only with a screentap. I also wasn't able to close the call with the hardware button. Since the side buttons work, I went to settings -> phone, closed it, and there we go. The hardware buttons worked again.
Why the heck is this? I truly hope for some wizz out there with some advice, since HTC would only tell me to send it back after replacing it with a new TyTN with same issues.
Regards,
DM.
Click to expand...
Click to collapse
Exactly what is happening to me, no white screen issues, just screen taps and answering calls, I also have another problem where the PDA will not allow me to open anything, be it the start menu or contacts, it will open and quickly close again. I have had mine swapped through Telstra in Sydney, it worked fine for a while and then the same crap again. These problems started before I even touched the OS, so it must be a build problem. Maybe we should write a joint letter to HTC letting them know that there is a serious problem with their machine.
I have had the same problem, got my Tytn through work so we sent it back to the company that supplied it to us. Got it back yesterday and they had replaced the "switchboard". Not sure what it is but there was the problem. Had white screen and buttons not working.
Hi,
anyone had such problem? Service visit required? It's unlikely I've pressed it too hard also never got wet.
Thanks for any advise.
Bartuzi
bartuzi said:
Hi,
anyone had such problem? Service visit required? It's unlikely I've pressed it too hard also never got wet.
Thanks for any advise.
Bartuzi
Click to expand...
Click to collapse
Someone has had this in the past, its a "send it back for repair" situation I think.
you can try using those sucker to suck the part out.... also try to pess the corners of the screen and this should be able to solve the problem.. the problem is the glass of the screen sticking onto the capacitator that detects our finger touch
detion
pressing helps but only for a sec, after letting go it comes bach, what about sucking out, any details how to do it?
You can try putting it in an airing cupboard for a few days, see if that'll dry it out, probrably better to go for the return option, least you know it'll get fixed properly.
thanks Guys, I'll try drying, if not service visit...
A friend of mine has the same problem, as some other guys too. There is also a thread - in German language - at 'PocketPC.ch' about this problem.
The dot sometimes even disappears! A few hours later it is back, really strange. He already send it to repair but it came back unrepaired. Maybe at that point of time it was not visible. After contacting the service once again asking if this could be a general hardware problem he was told "Yes it could be a general hardware problem of the HD2." And what is more HTC has some problems to get enough spare parts (display ?) for repair. Some users at 'PocketPC.ch' reported that their device has been for weeks (5 or 6 weeks) at the repair center because HTC could not deliver the spare parts.
Let's see how it goes on.
Best regards
These are very helping information, I'll try drying option than rather going to service which 20 km away via terrible jams
HTC HD2 screen problem
Hi,
I have had the same problem. Did you solved your problem, or have you learned anything about it?
Cheers,
Mehmet
bartuzi said:
Hi,
anyone had such problem? Service visit required? It's unlikely I've pressed it too hard also never got wet.
Thanks for any advise.
Bartuzi
Click to expand...
Click to collapse
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?t=613631&highlight=screen+spot
It's been a problem for some people before and been fixed without sending their phone away. I think you need good suction
to johncmolyneux
suction you say I'd appriciate any details on that...
I've read the thread, coclusion is simple if it doesn't dissapear after max few days BY ITSELF, repair it! there are few lucky people who got it dissapear after suction, heating and so on... mine stays on the screen for few months now. Indeed after leaving it on a sunny day, the dot got signifficantly smaller.
hair dryer
hair dryer helps onlu for 30 minutes, maybe it should run for 12 or 24 hours?