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i got my mda compact last week and updated the rom to an imate jam rom the first day i got it.
now since then i have had to do several hard resets because after so long whenever i press the power button to turn the screen on, the screen is completely white and i cant see anything else except this.
Is this a known problem or does anyone know what to do to sort this problem as its getting a tad annoying having to hard reset almost every day!
Any help will be greatly appreciated
jamzi said:
i got my mda compact last week and updated the rom to an imate jam rom the first day i got it.
now since then i have had to do several hard resets because after so long whenever i press the power button to turn the screen on, the screen is completely white and i cant see anything else except this.
Is this a known problem or does anyone know what to do to sort this problem as its getting a tad annoying having to hard reset almost every day!
Any help will be greatly appreciated
Click to expand...
Click to collapse
May i ask why you upgraded it the day you got it? I also have the MDA Compact and i still run version 1.01 P) because i don't have any problems with it.
Did you just blindly update or did you have problems before updating?
the reason i upgraded the rom was that i wanted rid of all the t mobile stuff as i use o2 mate.
the only other stuff i installed on it a game called s tris, pocket painter and tcpmp player, not sure if either of those could have anything to do with this.
Any ideas mate?
jamzi said:
the reason i upgraded the rom was that i wanted rid of all the t mobile stuff as i use o2 mate
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Click to collapse
Did you unlock the sim?
And are you aware that you can actually remove all Tmobile junk pretty easily without having to upgrade?
it was already unlocked by the person i got it from.
yeah i was but i just thought it would be quicker and better if i just changed the rom.
i just downloaded the newest mda compact rom. do you recommend i go back to that one and get rid of the t mobile stuff manually?
oh and have you ever heard of this white screen problem that im having?
jamzi said:
it was already unlocked by the person i got it from.
yeah i was but i just thought it would be quicker and better if i just changed the rom.
i just downloaded the newest mda compact rom. do you recommend i go back to that one and get rid of the t mobile stuff manually?
oh and have you ever heard of this white screen problem that im having?
Click to expand...
Click to collapse
I think it is a better idea to go back to the original 1.1 ROM. I removed all T-mobile crap with the push of a button.
You have to hardreset the device, when you get to the today screen immediatly softreset the device and voila. No more T-Mobile crap.
When you get to the today screen for the first time after a hardreset the device is programmed to install all Extended ROM files (which include the TMobile crap).
Simple as that .
cheers mate.
what should i install from the extended rom folder without the risk of installing any t mobile nonsense?!
i thinkive just about figured out what to install but i cant seem to get the smart dialler function without installing the t mobile skin over the phone function :?
If you go to the XDA devs ftp in the magician extended rom folder, grab the smart dialler from the Jam extended rom. I don't necessarily agree with reverting back the rom but if it fixes it, great.
If you want a completely unbranded rom, go for the I-mate WWE versions of the rom. I haven't had a single problem with any up til 1.11 (I haven't tried 1.12 as I have no need to go any higher)
im looking in the shipped roms folder now, is there any WWE 1.11 one that you would recommend? its just there is so many and ive had this white screen problem with every rom ive tried i want to make sure i choose the correct one!
Well if it happens with every rom you've tried then I'd say the problem must be hardware related. If a rom upgrade, downgrade, or anything doesn't fix the issue then it has to be the one thing that hasn't changed, your hardware. My recommendation is put the original rom back on and get it looked at under warranty, unless someone else can offer another explanation.
The latest rom I've installed and still on my phone is the Anansky BigStorage rom. I haven't needed to change that for months, although I've played with all the I-mate roms up to 1.11. The only change I've made since then is the 1.13 radio upgrade.
ok ive went back to the mda compact rom (one i downloaded from a link on this site, not the ftp)
got rid of the t mobile stuff as explained earlier and changed the splash screens too with a cab file.
fingers crossed so far so good!
im terrified to turn the display back on after it goes off now though! and a bit apprehensive of installing anything after the last few days ive had!
I got my blackstone yesterday. Excitedly opened it up, fiddled with it a while, and flashed a new rom. It was a while before i realised that the phone woudlnt vibrate. Im pretty sure its a hardware fault, but just wanted to check here to make sure I havent missed something.
The phone wont vibrate, even when being called / txted with vibrate mode on. I also understand the hardware buttons are sposed to have some kind of haptic feedback or minivibrate, but this doesent work either.
I searched through all the settings, and couldnt find any magical turn on vibrate feature buttton. Vibrate notification is definately turned on, and so is the vibrate profile. I inittialy installed Panoshas Black Pearl rom. I tried a hard reset, and then also flashed the Dutty rom, and finally the original rom to see if it that worked.
Can anyone point out an obvious mistake ive made? Or am I gonna have to send my lovely blackstone back?
Thnx in advance.
Hmmm...you've already tried flashing a new rom and if you still have the same problem, send it in. It's still spanking new, shouldn't be a problem getting it rectified....or better yet ....replaced!
Was it vibrating when you recieve it, on it's original ROM ?
sectorlord said:
Was it vibrating when you recieve it, on it's original ROM ?
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Click to collapse
I only noticed that it wasnt after I flashed the rom, so altho im fairly certain i dont remember it ever vibrating, i cant be absolutely certain.
[email protected] said:
Hmmm...you've already tried flashing a new rom and if you still have the same problem, send it in. It's still spanking new, shouldn't be a problem getting it rectified....or better yet ....replaced!
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Click to collapse
thnx for your response, i think ill probably do that.
its pretty annoying to have to send it back already lol, but its worth it to have a working vibrate.
A Second Opinion
Yep, I got my Blackstone a week ago today and it vibrated just fine out the box. I have not flashed any new ROMs, but I have installed plenty of programs including .net 3.5 and mobilmagic button stuff and hd tweak, installed and uninstalled advanced config and a few keyboards, the list goes on. Long story short, my vibrate doesn't work either! I think this is due to my tampering with it though, I really do. Also, I saw another post where someone had the same problem, he ended up getting his to work after playing with .net 3.5, hard resetting more than once and soft resetting too. So try that, let me know what you find out! I plan to hard reset and flash new ROMs soon, so I figured maybe these problems would go away then. Oh and, anybody else have a problem where their end key doesn't end the call, ? This is such a tinkerer's toy, lol!
Probably a good warning about flashing ROMs! Did you backup your original ROM? I think you will need to restore your original ROM before you send it back for "repair". (Otherwise it is likely you will be charged for any work/replacement - justifiably!)
Before you despair, what ROM did you flash it with? Have you contacted the developer about it? It may be a setting in a tweak you don't know you've installed. Have you tried playing Tweeter (the vibration feedback when the ball collides with a wall will indicate a working/non-working vibrator).
Rather than just offer bad news to you and tell you it's your own fault, here is a helpful tut on How to backup ROM, albeit a little late maybe. It may not be all doom and gloom - some kind soul may be able to offer you their backup ROM (particular to your mobile provider) which you can use to restore it to factory default before testing for the vibrate and/or sending it back for a fix. Who is your provider and what original ROM do you need?
blacksage said:
Yep, I got my Blackstone a week ago today and it vibrated just fine out the box. I have not flashed any new ROMs, but I have installed plenty of programs including .net 3.5 and mobilmagic button stuff and hd tweak, installed and uninstalled advanced config and a few keyboards, the list goes on. Long story short, my vibrate doesn't work either! I think this is due to my tampering with it though, I really do. Also, I saw another post where someone had the same problem, he ended up getting his to work after playing with .net 3.5, hard resetting more than once and soft resetting too. So try that, let me know what you find out! I plan to hard reset and flash new ROMs soon, so I figured maybe these problems would go away then. Oh and, anybody else have a problem where their end key doesn't end the call, ? This is such a tinkerer's toy, lol!
Click to expand...
Click to collapse
thanks for the tip. i fiddled with .net framework 3.5 and more hard resets, and altho i have installed hdtweak and advconfig a couple times, ive done multiple clean flashes without them and it still dont work. in fact - as i said above, im 90% sure it never did work, so im convinced its a hardware fault.
i hope yours wroks after a rom flash, but i think mine is gonna have to go back...
Nerdino said:
Probably a good warning about flashing ROMs! Did you backup your original ROM? I think you will need to restore your original ROM before you send it back for "repair". (Otherwise it is likely you will be charged for any work/replacement - justifiably!)
Before you despair, what ROM did you flash it with? Have you contacted the developer about it? It may be a setting in a tweak you don't know you've installed. Have you tried playing Tweeter (the vibration feedback when the ball collides with a wall will indicate a working/non-working vibrator).
Rather than just offer bad news to you and tell you it's your own fault, here is a helpful tut on How to backup ROM, albeit a little late maybe. It may not be all doom and gloom - some kind soul may be able to offer you their backup ROM (particular to your mobile provider) which you can use to restore it to factory default before testing for the vibrate and/or sending it back for a fix. Who is your provider and what original ROM do you need?
Click to expand...
Click to collapse
yeah - i definately played tweeter even before flashing any roms, and there was no vibrate - so i guess that proves it really is the hardware.
i bought my phone from mobilephonesdirect, but have my rom backed up, so should be ok.
ta for the offer tho.
Mine was the opposite, it wouldn't stop vibrating, even when switched off.
You had to take the battery out to get it to stop.
mikemod said:
Mine was the opposite, it wouldn't stop vibrating, even when switched off.
You had to take the battery out to get it to stop.
Click to expand...
Click to collapse
lol - i will trade?
You could try and use TouchResponse. That program gives a vibration response with every touch on the screen. If not, indeed send it in.
Regards,
shthpnz said:
You could try and use TouchResponse. That program gives a vibration response with every touch on the screen. If not, indeed send it in.
Regards,
Click to expand...
Click to collapse
thnx for the response.
sadly ive tried that as well and no dice...
im pretty sure I have the same problem
hey, I have the same problem and hard resetting and all that didn't help. Where did you buy yours, think they came from the same place? Are you sending back to HTC, how quickly did they say they could fix it and send it back?
Thanks
blacksage said:
hey, I have the same problem and hard resetting and all that didn't help. Where did you buy yours, think they came from the same place? Are you sending back to HTC, how quickly did they say they could fix it and send it back?
Thanks
Click to expand...
Click to collapse
got mine from
mobilephonesdirect.co.uk
havent been able to get throught them on the phone yet.
ill keep you updated if you want.
I appreciate that
yes I would love for you to keep me updated, I purchased mine through ebay from addictedtophones.com, which is out of California. They seemed like nice people but they sure aren't wanting to help my broken vibrate after only 8 days! That is just sad my friend. I have also contacted UK and US support and HTC global repair service. They have indicated that they are looking in to it. Apparently the US section may not have the resources to work on the device. I requested that they replace the phone, if they couldn't work on it ASAP, the person seemed to agree and put the request forward. I hope that helps your situation. I spent too much for a broken stone!
Levi
updated
I received my new replacement Touch HD in the mail a little bit ago, it vibrates. It must have been a hardware issue best I can tell. I just about had to send it off to HTC, but I finally got the retailer to replace it. It actually took a lot of crap just to get HTC USA GLOBAL repair center to want to accept the idea but, I called UK HTC and they called HQ in Taiwan or somewhere and got something done. So if you need some help, Ive got a few contacts that can help, anyone can just let me know. I hope this doesn't become a widespread infection.
blacksage
I'd say it's probably a hardware issue. My first HD also didn't vibrate, and had to exchange for a new one. Probably some issues with one of the batches.
mikemod said:
Mine was the opposite, it wouldn't stop vibrating, even when switched off.
You had to take the battery out to get it to stop.
Click to expand...
Click to collapse
Had the same problem...now we're at least two with this prob. Still waiting for the replacement...
Phone rings, I pick up the call, the screen shows connected and starts the call timer but you cant hear anyone the other end. hang up the call and the phone freezes with only a soft reset (taking battery out) works. I have a T-Mobile contract handset and was running the 1.43 rom. I thought maybe flashing to another rom might help so tried the 1.48 update but still having problems. I have hard reset and installed no software but still have the problem. Any ideas guys....
Obvious answer: Don't answer calls!
On the serious side, if you are seeing the same issue regardless of software and after a hard reset it is most likely your hardware. Get in the que to get it replaced as soon as possible. I hope it doesn't sour your opinion of the phone too much, it really is a great phone.
alaa61tarek said:
Phone rings, I pick up the call, the screen shows connected and starts the call timer but you cant hear anyone the other end. hang up the call and the phone freezes with only a soft reset (taking battery out) works. I have a T-Mobile contract handset and was running the 1.43 rom. I thought maybe flashing to another rom might help so tried the 1.48 update but still having problems. I have hard reset and installed no software but still have the problem. Any ideas guys....
Click to expand...
Click to collapse
Change your memory card to a class 6 that stoped my phone from freezing.
Memory card
dam26 said:
Change your memory card to a class 6 that stoped my phone from freezing.
Click to expand...
Click to collapse
Will T-Mobile Provide Said Card. I know they are not cheap and if that fixes it then they should...
idk i tried everything possible but still didnt work..i called them already and they are gonna send me a replacement phone..now i need help installing an OFFICIAL T-MOBILE rom? can someone help me find one..and i dont want the ones that says test only not for sale :S i want an official one? any suggestions plz
go to the market place and try spb mobile shell My phone started to run faster and smoother so maybe it can be sence causing it. evenhtough i doubt it.
alaa61tarek said:
Phone rings, I pick up the call, the screen shows connected and starts the call timer but you cant hear anyone the other end. hang up the call and the phone freezes with only a soft reset (taking battery out) works. I have a T-Mobile contract handset and was running the 1.43 rom. I thought maybe flashing to another rom might help so tried the 1.48 update but still having problems. I have hard reset and installed no software but still have the problem. Any ideas guys....
Click to expand...
Click to collapse
1.43 ROM? That is a 512LEO type ROM, you might want to step up to at least a 2.10 ROM if you have a 1024 Tmo HD2
If you want the stock ROM without the "trial" then go here: http://forum.xda-developers.com/showthread.php?t=655653
Then download and install the 2.10 ROM (This will clear the "trial" screen)
Then install the 2.10.1; and it will put everything back to stock except for the HSPL (if you run from PC)
What do you mean by "if you run from pc"
when i get this problem in the phone it doesnt make any sound when someone call or when the ringer is set up and i need to restart it so it will be fine but this problem has been showing up for 3 month and i got no idea what is making it!! and it makes my phone sometimes freeze and heat up :S
Are you currently on the stock ROM?
Yes T-mobile Stock rom 3.14
Have you considered trying one of the custom WinMo 6.5 ROMs? If this is an issue with the stock ROM or any recent updates then I'm certain the chefs in the WinMo 6.5 section have addressed it.
I'm on tytung's NexusHD2-Gingerbread V3.0 currently and have been flashing different Android ROMs since I got my HD2 Just some food for thought.
I upgraded my ROM from T-mobile center but still no effect and im abit of new in this and i dont know how to do cooked ROM's and i dont want to brick my HD2 :S
Have you tried a hard reset (factory restore)?
You will need to backup your contacts etc first but this will fix any software issue you have.
If the problem persists after that, it is something more serious.
Yes already did 4 times!!! and backed up all my stuff with PIM Back up
anyone help?
Sounds like a hardware problem. this is a warranty issue.
also, you might have selected something wrong in the gsm/cdma settings, check your network settings.
se1988 said:
Sounds like a hardware problem. this is a warranty issue.
Click to expand...
Click to collapse
the problem i bought it a year and 2 month ago :S
orangekid said:
also, you might have selected something wrong in the gsm/cdma settings, check your network settings.
Click to expand...
Click to collapse
how i check it and tell you?
and now my screen isnt responsive it takes time to response to my fingers!! :S:S!!! my phone is F***ed now (
the screen when i lock the phone and press END button to reopen it, it wont response but when i touch other button it response like it should be!! im goin crazy right now :S
this is my new problem!! :S
http://forum.xda-developers.com/showthread.php?t=699281&page=17
SnakeBites said:
the problem i bought it a year and 2 month ago :S
how i check it and tell you?
and now my screen isnt responsive it takes time to response to my fingers!! :S:S!!! my phone is F***ed now (
the screen when i lock the phone and press END button to reopen it, it wont response but when i touch other button it response like it should be!! im goin crazy right now :S
this is my new problem!! :S
http://forum.xda-developers.com/showthread.php?t=699281&page=17
Click to expand...
Click to collapse
Well, if your phone is out of warranty, and you don't have insurance, I am sorry to say you are out of luck. This must be a hardware issue.
Installed IceCreamTosti HD2 ROM 0.9 worked well for a day or two then all of a sudden my screen would stop working when it went to sleep. I researched and found that there is an undervoltage script that could be causing this problem. So i deleted the script. Then it started happening again. Task29'ed, installed HyperDroid Gingerbread Xtreme to see if that would fix my problem, nope still happening. It works when it wants but the funny thing that if I get it to work, I can use it until I have to go back to the previous screen, then I would have to hit the power button to put it to sleep, unlock it for the screen to become responsive. I know it sound like a Digitizer problem but I was wondering if anyone has any other suggestions before I buy it.
Thanks!
read here http://forum.xda-developers.com/showthread.php?t=993787
I've already read that. Thanks
Im just seeing if it could be a Kernel problem or something of that sort.
I've had this problem on one of the ROMs i used, not sure which one since i didn't stay on it for to long.
After i flashed a different ROM it fixed it. This might seem like a lot of work but why not reinstall MAGLDR,
CWM & a new ROM. Maybe try RAFDROID HD. Yes i know its a really old ROM but its a goodie and this
would be for test purposes anyway. You can always switch back.
I read the mentioned thread before too and im sure it does sound like it happens but since it happened so
soon after you installed a new ROM it makes me think its the ROM, eventhough you tried to reinstall a
different one. Maybe you can make a backup of your SD card and repartition both your phone and SD.
PC10DaTruth said:
Installed IceCreamTosti HD2 ROM 0.9 worked well for a day or two then all of a sudden my screen would stop working when it went to sleep. I researched and found that there is an undervoltage script that could be causing this problem. So i deleted the script. Then it started happening again. Task29'ed, installed HyperDroid Gingerbread Xtreme to see if that would fix my problem, nope still happening. It works when it wants but the funny thing that if I get it to work, I can use it until I have to go back to the previous screen, then I would have to hit the power button to put it to sleep, unlock it for the screen to become responsive. I know it sound like a Digitizer problem but I was wondering if anyone has any other suggestions before I buy it.
Thanks!
Click to expand...
Click to collapse
After reading the other guys thread about the end key it does seem like a bad digitizer . i read other threads explaining your exact same issue . the only way to figure out if its ROM related is to flash the stock winmo 6.5 ROM . yes , i said it , winmo but thats the last resort before deeming something hardware related . if you tried the end key option , pressing really hard on the key , then i guess i would change tto winmo and try to see if it still happens then
I do have to admit it could just be coincidence and the digitizer went up but considering this happened
only a few short days after he installed a new ROM makes me feel that there is a possibility its the ROM,
or maybe even the partition he changed (if it applies) when flashing that ROM over. I still suggest to start
over from MAGLDR on, including repartitioning your phone to the proper needs of the new ROM to see
if it helps before doing something drastic like reverting back to winmo.
Thanks for the help everyone, opened the phone up. Was hard as hell! But I cleaned the dust on the contacts under the end button, still no luck. I bought a new phone. Going to get a digitizer down the road and fix this one, If anyone want to buy it just let me know.
You will get a lot more people to see your interested in selling the phone if you post it in the xda marketplace found here.
Just open a new thread there and post how much you would want for the phone. I'm sure people would be interested
especially when you can get a new digitizer off ebay for so cheap.
change an other rom,if the problem still exist,i am sorry to tell u that u should send it to fix the touch screen..