I've got a lot of problems when my sim card is inserted in the wizard.
Sometimes I can boot the device and it's working OK for a couple of houres and then suddenly it's hanging or crashing.
The screen starts to get white and then stays white.
Then it's almost impossible to boot. I made a video to let you guys see what is happening.
There is WM6 on it right now, but it doesn't matter which rom I use.
Also with the original rom it's crashing. I've send it back to Q-TEK and the fixed it (they say)
but it's still crashing. The only problem is that the phone is out of warranty now, so I can't send it back anymore.
Can you guys help me out? I can't use the device right now because it's crashing all the time.
Video can be found here: http://rapidshare.com/files/21192794/DV070315001.avi
If you are having problems with the full original ROM package (e.g IPL/SPL and OS), then it seems like a hardware problem. As for the warranty, you may want to check with 'them', some products have a 'renew' warranty on the latest fix. E.g., if your phone is fixed today, it will have a new warranty (3 months or 1 year) staring tomorrow.
Unfortunately I had some water damage after they tried to fix it. (3 months later it got into the water)
The device is working as before and don't have any problems because of the water, but I've got a big red paper under the sim card.
So no warranty anymore
Do you think it's the gsm module?
Can I buy that "somewhere" to replace that part?
OKay, found a site where I can buy wizard parts.
Do you think I need to replace one of the boards?
And which one do you think?
There is a mainboard and one board that's smaller (with ribbons on it)
It's obvious it's something to do with the sim card. Try cleaning the contacts on both the phone and the card and if you can try another SIM card.
Failing that, I would suggest carefully stripping it down and sell the individual parts.
Use the money you get to buy another Wizard or another phone of your choice.
Just a thought. There are alot of people who would buy the components to replace broken plastics, screens, speakers...... etc
The sim card is OK. I tried many sim cards.
All the same problem. It's just something in my wizard
I can buy a new mainbord, but I don't know which one I must buy. There are 2 of them..
Related
Hi Can anyone help
I have an xda exec & love it very much but last week I started getting error messages saying invalid sim installed. sometimes a soft reset will cure it, sometimes going into & back out of flight mode & sometimes the only thing to do is remove & re-install the sim.
YES I have tried the sim in another device which worked perfectly & yes I have tried another sim in the device which had the same problems.
I tried for a replacement from O2 but it was out of stock & discontinued so they sent me a trion instead. nice but screen res is a bit low for using remote desktop sensibly.
I have tried flashing the O2 rom as well as some wm6 roms but to no avail.
Finally I swapped the screen onto a spare I had with a crushed screen but that device had a lot of screen flicker & a grainy effect to the screen.
Please help if anyone knows how to cure this problem.
Bad news: from reading your post, I think this might be a hardware problem. Have you dropped your device recently? If yes, that might have damaged the motherboard's connections to the SIM-slot, or the slot itself. If not, then it might be due to aging. However, in this case, a simple soft-resetting should not cure the problem.
You could try a hard-reset as well, your device might have caught a permanent bug.
However, you might want to wait for someone more knowledgeable than me in this topic.
Good luck
Thanks for your reply
The phone has been dropped a few times, but no visible damage to sim module. Think it is down to hardware, & is probably ageing.
It doesn't have to be a visible crack or such in the module, it's enough if the springs and stuff loosened up a little bit, and there, you have lost connection to the SIM, since the whole thing requires the card's contacts to be pressed up against the contacts in the module. even if there's a tiny bit of gap there, the SIM will appear to have disappeared.
The problem is, the warranty will not cover such, because this classifies as physical damage, and as such, it is not subject to warranty.
I've been experiencing the intermittent "No GSM" problem, and I'm pretty sure it's the mainboard (it started after I dropped the phone). Already opened the phone a few times / reflashed Radio etc...
Does somebody know where can I find a board for a HTC TyTN (Hermes 200) on the internet?
Thanks for the help!
i would be interested in this too
Maybe you could consider buying one with a cracked screen or so from eBay, just in case you can't figure out where to get a complete mainboard from...
Buying a broken one
MilchCow said:
Maybe you could consider buying one with a cracked screen or so from eBay, just in case you can't figure out where to get a complete mainboard from...
Click to expand...
Click to collapse
I've considered that, but than I have the risk of having a bad motherboard as well. I'd prefer to get a new one as a replacement part. I did that in the past with the D-PAD controller and had success with it. Can't find a motherboard anywhere thou... Any ideas? Help!!
Motherboard
Hey there.. I too want a new motherboard.. I dropped my 8525 and the speaker, left side of the keypad and SD card slot stopped functioning. I took off the cover and reconnected the speaker..even lifted the MB off..But still with the same problem except that the speaker works and that the Unit gets very hot near the SD slot...I surfed and surfed without any finds of a MB..
So any ways broke out the Wizard for awhile , dug deep down and just bought a Kaiser ( the real one from HTC ).....
So any else have any clue at all on how to get a Hermes MB?...
shmilson said:
I've been experiencing the intermittent "No GSM" problem, and I'm pretty sure it's the mainboard (it started after I dropped the phone). Already opened the phone a few times / reflashed Radio etc...
Does somebody know where can I find a board for a HTC TyTN (Hermes 200) on the internet?
Thanks for the help!
Click to expand...
Click to collapse
i'm iterested too
I am in a different position. I NOW HATE THESE UNITS LIKE POISON
I have three 8225s which I am getting really sick of constantly reflashing and finding out that something doesnt work, whatever it is.
Sometimes it is the whole screen going white eight times our of ten boots, sometimes NO GSM, sometimes it flashes properly and runs properly, starts up with all GSM numbers showing correctly and then goes into its configuration cycle only to end up with NO GSM on reboot or some kind of freeze.
I want to know where I can get rid of these things: I am in New York. Is the only place to try them on ebay? Might involve a considerable (not worthwhile) learning curve?
Has anyone had any luck contacting other flashers on craigslist? Or is there a place on this forum where I can get rid of them for a reasonable price?
I also have a few Wizards (as well as a working Wizard G4 main board) and a Blue Angel which has NEVER worked properly in the 4 years since I Have had it. However with persistence and playing around while doing other things (like watching TV), I DO have it finally working properly on all functions and have given it to my offspring. The sheer amount of playing around with it to get it working properly has convinced me that it definitely wont be worthwhile trying to get the Hermes' to work!
Oh and I forgot to mention.....
licensedtoquill said:
I have three 8225s which I am getting really sick of constantly reflashing and finding out that something doesnt work, whatever it is.
Sometimes it is the whole screen going white eight times our of ten boots, sometimes NO GSM, sometimes it flashes properly and runs properly, starts up with all GSM numbers showing correctly and then goes into its configuration cycle only to end up with NO GSM on reboot or some kind of freeze.
I want to know where I can get rid of these things: I am in New York. Is the only place to try them on ebay? Might involve a considerable (not worthwhile) learning curve?
Has anyone had any luck contacting other flashers on craigslist? Or is there a place on this forum where I can get rid of them for a reasonable price?
I also have a few Wizards (as well as a working Wizard G4 main board) and a Blue Angel which has NEVER worked properly in the 4 years since I Have had it. However with persistence and playing around while doing other things (like watching TV), I DO have it finally working properly on all functions and have given it to my offspring. The sheer amount of playing around with it to get it working properly has convinced me that it definitely wont be worthwhile trying to get the Hermes' to work!
In addition to all this, I use most regulatly a Wing. A few years ago I broke the screen and HTC sent me a new chassis for whatever reason. When I switched screens, the unit with the slightly broken screeen worked, it just had a chip like break at the top corner. I could still use it. Recently I put the battery back in and hey presto! it now doesnt work at all
So what happened to the working one? The battery pins on it stopped 'pinging' today, which I take to mean that the connections no longer work. The unit suddenly stopped working on putting the battery back in it.
So who needs a few Wing chassis as well??
Click to expand...
Click to collapse
Heading should be whole load of units, mostly working, to get shot of.
Hiya, I've got a HD2 with a couple of problems.
My brother had it as contract upgrade from his iPhone 3G back in February, and it was fantastic for around a month. As he never needed the insurance on his iPhone, he didn't take it out on his HD2, and you know whats coming don't you? It fell from his pocket and cracked the screen pretty badly.
As he didn't want the hassle or expense of fixing it, he went back to the iPhone and left the HD2 in a drawer. I found it a couple of weeks ago and asked what he was doing with it, he said I could have it if I got it fixed. The digitiser was the only thing wrong with it, so I took it to a local phone repair shop. After a week away having the glass replaced, I picked it up today and have found a couple of problems.
1. The phone can't find any networks.
I know its locked to O2, but with my O2 SIM card in it, it won't find any networks (the signal strength icon is the phone mast with an exclamation mark). Manually or automatically searching doesn't make a difference.
2. The Volume buttons don't work
They don't seem to make any difference to sound levels when pressed, and they seem harder to press than they used to be.
Now, I think the second problem would be fixed with a simple take-apart-put-together job, but I'm more worried about the first problem. Why would the phone lose the ability to find a network? When the digitiser is replaced, does the antenna get removed? Could it be that it hasn't been reattached properly?
I'd take it back and get it fixed properly.
Found no networks: I don't know the Hardware of HTD2 explicitely in its assemling process so I can just guess:
For my Touch diamond I got the problem that the antennacable (a tiny internal coaxial cable) was unplugged. That may be the problem here, too if GSM-Antenna is softwired in HD2.
Or try a hardreset (probably reflashing)
to get to the screen you have to strip every last part of the hd2. hunt down the official assemble disassemble video.
your problems have all the hallmarks of assembly errors. an antenna cable gets tugged when you close the case, volume buttons get caught, etc etc
id take it back and have them look at it again.
samsamuel said:
to get to the screen you have to strip every last part of the hd2. hunt down the official assemble disassemble video.
your problems have all the hallmarks of assembly errors. an antenna cable gets tugged when you close the case, volume buttons get caught, etc etc
id take it back and have them look at it again.
Click to expand...
Click to collapse
I agree with that. And most likely they will do that for free as it was their fault (if its an assembly error)
I have the ATT Galaxy S4 and it's been great, but lately it randomly has No Sim Card Error, and askes me to insert one, the only fix for it is taking out the sim, and putting it back on.
Anyone having this problem?
Can you provide more information about your phone?
Ninja Samurai said:
Can you provide more information about your phone?
Click to expand...
Click to collapse
what is there to provide? samsung glaaxy s4 for att black 16gb
How long have you had the phone for?
I read on another forum, back in early May someone with an S4 also getting the No SIM Card error.
pham818 said:
I have the ATT Galaxy S4 and it's been great, but lately it randomly has No Sim Card Error, and askes me to insert one, the only fix for it is taking out the sim, and putting it back on.
Anyone having this problem?
Click to expand...
Click to collapse
Is your phone modified in any way? Root? Customs roms? Etc. Perhaps there's a problem with your sim card. I would start with that.
Sent from my SAMSUNG-SGH-I337 using xda premium
nthknd said:
Is your phone modified in any way? Root? Customs roms? Etc. Perhaps there's a problem with your sim card. I would start with that.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
it is running a custom rom, but it happened with stock touchwiz also, im trying the tape method, hopefully it'll fix it.
Try getting your company to exchange the sim card and if issue still happens just replace the sim tray yourself unless you got an insurance plan that covers free defective hardware or ship it off to samsung for repair.
Here is a link to a sim tray for the s4 that I bought for someone to repair their sim tray.
http://www.ebay.com/itm/US-SIM-SD-C...-Samsung-Galaxy-S4-IV-AT-T-i337-/151079175235
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Febby said:
Try getting your company to exchange the sim card and if issue still happens just replace the sim tray yourself unless you got an insurance plan that covers free defective hardware or ship it off to samsung for repair.
Here is a link to a sim tray for the s4 that I bought for someone to repair their sim tray.
http://www.ebay.com/itm/US-SIM-SD-C...-Samsung-Galaxy-S4-IV-AT-T-i337-/151079175235
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
alright thanks, ill try my tape method first, and if that doesnt work ill do that.
Please insert SIM emergency calls only
I bet I have more experience with this than anyone else with a Samsung Galaxy S4 for AT&T 16 GB
This hand set was run over by a large SUV and I was amazed it survived and kudos to otterbox.
Since then, I've been having this SIM error as well, at random. I see it reported that pulling the SIM out and putting it back in was the only thing that worked, I'm glad simply rebooting works for me, so I don't have to peel apart the otterbox all the time.
I tried the tape and it didn't fix it so I replaced the SIM/SD card tray. The new part on Amazon cost me $14 and the YouTube video showing the operation of peeling these things apart was helpful. I didn't see a video in particular about how they're glued down but I managed to peel the original SIM/SD card tray off, scrape off the adhesive that was still stuck on the motherboard, and install the new SIM/SD card tray.
I still get random SIM errors. No change. Putting a layer of tape on the SIM chip was easy, replacing the tray was difficult, and neither one of these efforts to fix it worked.
My SIM errors are the definition of random, I get one error right after another in just a few minutes, or it will stay lit up and working for hours.
So I put my wife's SIM card in there to make sure it wasn't the SIM itself making the problem. She's never had a problem with her SIM in her Note 2. Guess what, she let me use her SIM in my S4 and it wasn't very long and there it was again. "Please insert a valid SIM" emergency calls only. I gave her back her SIM as soon as I saw the error, as she was not happy about having the cover off the back of her Note 2. I did not get the error when I put my SIM into her Note 2, but was not able to test it for very long, as I got the error on my S4 with her chip so soon.
Next I am going to peel it apart as thoroughly as I can and look for any connector plug that can be unplugged and snapped back in. There was only one little ribbon with a 24 pin connector from the new tray to the motherboard. I'll pull that off again too, and inspect it with a magnifying glass.
I will report if I am able to figure out how to fix this problem.
My wife thinks it's because I flash it, but I doubt returning to stock is even worth the effort. I've never heard of a ROM being the culprit.
more tape
It occurred to me that the tape making the SIM chip thicker seemed to help the problem and less SIM errors.
I will also mention the replacement tray was identical to the one I thought was bad.
I was about to take apart the S4 again when I decided to try lots of tape! I stacked 4 or 5 layers of transparent scotch tape on the back of the SIM chip and it was very snug to slide into the slot.
It was so snug it barely returned from it's "in click"....
I am pleased to report an "up time" of over 16 hours, and that's the longest "up time" achieved since getting run over by a full sized Suburban on Olympic Boulevard.
fukenbiker said:
It occurred to me that the tape making the SIM chip thicker seemed to help the problem and less SIM errors.
I will also mention the replacement tray was identical to the one I thought was bad.
I was about to take apart the S4 again when I decided to try lots of tape! I stacked 4 or 5 layers of transparent scotch tape on the back of the SIM chip and it was very snug to slide into the slot.
It was so snug it barely returned from it's "in click"....
I am pleased to report an "up time" of over 16 hours, and that's the longest "up time" achieved since getting run over by a full sized Suburban on Olympic Boulevard.
Click to expand...
Click to collapse
How many pieces of tape did you use? I have been having the same problem and one piece helped for a little but but it has since occurred a lot more often.
Any fixes?
I guess I dropped my phone one too many times... started getting the no sim error last week. A reboot fixes it temporarily but the error always comes back (sometimes I'm good for 5 hours sometimes its 5 minutes). Tried the tape method without much luck. Went to the AT&T store to swap out my sim... still no worky. Looks like my only options are replace the phone or fix the hardware. I'd rather not send in for warranty repair/replacement as I don't want to lose the ability to run a custom recovery.
Anyone have any personal experience with replacing the sim/micro sd tray or sending in for third party repair? Found this tutorial on youtube. It looks pretty straight forward and the part is fairly cheap (~ $9) but not sure its worth the risk.
ssn713 said:
I guess I dropped my phone one too many times... started getting the no sim error last week. A reboot fixes it temporarily but the error always comes back (sometimes I'm good for 5 hours sometimes its 5 minutes). Tried the tape method without much luck. Went to the AT&T store to swap out my sim... still no worky. Looks like my only options are replace the phone or fix the hardware. I'd rather not send in for warranty repair/replacement as I don't want to lose the ability to run a custom recovery.
Anyone have any personal experience with replacing the sim/micro sd tray or sending in for third party repair? Found this tutorial on youtube. It looks pretty straight forward and the part is fairly cheap (~ $9) but not sure its worth the risk.
Click to expand...
Click to collapse
Took the plunge and replaced the sim/micro sd tray myself following the tutorial above. It was pretty painless and only took about 20min. Everything is working and no sim error messages over the past day. :good:
ssn713 said:
Took the plunge and replaced the sim/micro sd tray myself following the tutorial above. It was pretty painless and only took about 20min. Everything is working and no sim error messages over the past day. :good:
Click to expand...
Click to collapse
I might keep this in mind, but will wait to see if you really fixed it.
I haven't had a sim error in over a week now, and before that it was over a week as we (just that one time in between).
Sony know what made the problem go away but so far so good.
Goliath27 said:
I might keep this in mind, but will wait to see if you really fixed it.
I haven't had a sim error in over a week now, and before that it was over a week as we (just that one time in between).
Sony know what made the problem go away but so far so good.
Click to expand...
Click to collapse
Well crap... insert sim error just came back (probably jinxed myself with my post). Not sure if it's hardware or software but it's definitely not the sim reader itself. May try to revert to stock just to rule out some variables.
Long story short, don't bother wasting your time, money, or taking the risk of replacing the sim tray.
ssn713 said:
Well crap... insert sim error just came back (probably jinxed myself with my post). Not sure if it's hardware or software but it's definitely not the sim reader itself. May try to revert to stock just to rule out some variables.
Long story short, don't bother wasting your time, money, or taking the risk of replacing the sim tray.
Click to expand...
Click to collapse
Me too. Happened twice yesterday.
Is there a possible tasker setting that we can make to restart the sim card if it gets disconnected?
possible fix
So guys I found a solution that worked with my phone. It seems that the ribbon connector that connects the Sim and microsd is really temperamental so just push down on it and reboot and signal should come back. As a permanent fix I took a 1/4" piece of foam rubber weather stripping and stuck it to the top of the ribbon cable (where it attaches to the mother board). This kept permenant tension on the connector when I put the plastic back in place.
Goliath27 said:
Me too. Happened twice yesterday.
Is there a possible tasker setting that we can make to restart the sim card if it gets disconnected?
Click to expand...
Click to collapse
Not a bad idea but I've never played with tasker. If that doesn't work maybe we could find a sympathetic dev to write a few lines of code. Might even be a way to make the system query the sim card to reestablish the status and clear the error without rebooting?
I'd definitely be willing to throw in a few bucks for a fix but I don't think there are enough people suffering with this issue to put together a bounty and/or get anyone's attention. I did manage to grab a logcat if we can find someone willing to assist.
Just purchases an S4 on the good ol craigslist with this problem. It was unlisted as an actual problem of course, however I am 100% certain that's why it was for sale.
I too get the No sim card inserted message. I took everything apart, testing out a few variables. I have isolated it to the actual ribbon cable as someone mentioned above as well. It seems if I reconnect the ribbon cable and reboot it, the phone will read it until the error comes back. Which happens more often than not. I can't even get the plastic housing on without the error coming back.
- I have tried the tape method as well. On the sim, on the top of the ribbon connector, on the back of inside phone shell.
- I have determined it was the ribbon cable by applying pressure to both the Sim and ribbon locations, both at the same time which is the first time I got the phone to read the Sim. Then isolated each area with pressure and a reboot. The ribbon cable and pin connector seem to be the issue.
Reading over some of the other posts in this thread it appears people have already tried a new sim/sd card piece with no improved results. That makes me want to lean towards this is not the SD/SIM side of the connector but more so on the motherboard side. If it is the motherboard I then I am pretty much at a loss and it is not deemed worth investing another 150$ into the phone for a new motherboard.
Will continue to see if I can do anything to improve this issue. Currently the phone is unusable as I fear for any movement on the device before it disconnects the sim, and I remain on my S3 while I continue to investigate.
ssn713 said:
Not a bad idea but I've never played with tasker. If that doesn't work maybe we could find a sympathetic dev to write a few lines of code. Might even be a way to make the system query the sim card to reestablish the status and clear the error without rebooting?
I'd definitely be willing to throw in a few bucks for a fix but I don't think there are enough people suffering with this issue to put together a bounty and/or get anyone's attention. I did manage to grab a logcat if we can find someone willing to assist.
Click to expand...
Click to collapse
So, did it fix it? I took the plunge and replaced my reader as well...but still randomly getting that error. I do have an i337m and running an M919 rom though. Im wondering if it might just be the rom but i have tried two different M919 roms...
So this is probably my worst case scenario and I'm depressed to no end, I literally got this phone 3 days ago and cut my micro Sim down to size going by guides and templates found on Google since my last phone got cracked an wasted the digitizer, I couldn't wait for my new Sim to get delivered.. (I'm sure everyone could understand)
Well, it worked great, fit about as good as I could expect for doing it without a cutter, BUT, today my new Sim came and I tried ejecting the tray and bam! It's jammed... (insert internal screaming here) looked up how to unjam it and I got it after a few minutes and I thought all was good, however the Sim that came out was dented on the contact side, and putting the new one in, or the old one back in, neither are recognized now.... Why it jammed in the first place is beyond me, maybe it was defected? Idk.
I'm so frustrated with myself that I could lock myself in a closest and I have no idea what to do, I never screw up my phones like this. I've contacted support but I was hoping someone here would have any ideas on how I might get it to work at least for a short time, or anything.
I really love this phone it's the first "high end" phone I've even owned :crying: thanks in advance for any opinions and ideas...
Sounds like you broke one or more sim contact pins. This is a common issue on poorly cut sims and adapters. If this is the case, then your options are limited. You may be able to find someone who might be able to repair the damage. Otherwise you might be looking at the need for a new board.