My O2 XDAII is 10 weeks old. After using the internet and the screen freezing I SOFT-RESET it. Now the screen will only flash with the O2 logo between the backlight coming on and off and a few letters/numbers at the bottom right of the screen. Ive never had any problems before...I cant soft-reset, hard-reset or (it seems) to be able to charge it. The only way in which it stops 'flashing' is to take out the battery. Is there anything I can do at home?? (as you probably guessed Im a novice at all this!)
Any help would be greatly appreciated
Many thanks, Rob
This happened to me just yesterday, although It happened in different circumstances. Baiscally, I went to turn the phone on and it wouldn't (with any button.) I tried a soft reset and all that happened was the O2 screen appeared with the backlight flashing on and off every 10secs.
Before trying a hard reset I waited to see what would happen when i connected it to the cradle at work. Soon as I connected it. it switched back on, but it was as if it had done a hard reset (ie everything I have installed was erased. Good job I made a backup!).
Basically, it seemed to rectify the problem once connected to the cradle, which hasn't happened to you I know, but i thought I'd let you know that I got the same "symptoms".
I have owned this since new in Feb. 06. Bought a new battery in August this year as the old one was not holding a long charge. Now in the past couple of weeks....I have the following symptons;
1- Hard to boot up, as in the first blue screen lighting up and then in 5-15 seconds it automatically reboots itself and cycles doing the same thing 3-4 times before shutting down. Sometimes it will get to the 'Mobile' loading screen before doing the same thing. HTC said over the phone that the unit is 'dead'....particularly since we couldn't get it to boot up so that we could do a hard reset. After continuing for the last week to get a hard reset started on power up.....I was able to get it to hard reset yesterday and the phone turned on and everything worked. But then in the middle of my second call using it again...it shut down.
It may take hours to try to get the phone on as it just 'cycles' over and over again trying to boot up. Once in a while it will boot up,...right now it is on.....but I can't rely on it to make a call as it will turn off suddenly.
Is this phone ready for the bone-yard? ....or is there some CPR that can be done?
Oh,....it has the latest ROM from HTC and runs on the original WM5,....no other programs loaded back on it after the hard reset (not that it matters as the phone still has problems turning on and if it gets on....it may randomly shut down
Hi Everyone,
I'm having some issues with my P3600.
Sometimes (to many times in the past days) while making something on it, the image on the screen suddenly mess up (freezes and weird image) and hangs. Then after the soft reset, somethimes the image stays black, and finally on the 5\6 try it boots fine...
Also noticed that this occurs more while connecting the usb cable jack to sync...
Already make some hardresets and some rom upgrade tests... Also tryed some wm61 cooked rooms, no luck.
Anyone already got this? I think there's must be some problem on the flat cable that connects the lcd-board. Can anyone help me whit some more ideas... before I decide to open it?
Thanks In advantage
SteelwarrioR
it happens the same to me... the pixels all messed up... i dont know wath is the problembut i think its the flat cable ... becouse i have open it one time 3months ago and now its fine. now yesterday have done the same thing
sorry my english
Ok, I open it last night based on the service manual I found somewhere on the Internet, the flat cable looks fine... Now this morning this same situation occurred again, this time while unplugging the usb charger. I Think there's must be some problem on the usb connector. The usb connector is part of the main board so it could be a hardware board issue? Anyone got this on problem on Trinity? Any troubleshooting tips ideas will be appreciated...
SteelwarrioR
hi,
same here. trinity hangs up after some time, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts. I already changed the simcard and removed the sd-storagecard.
The vodafone hotline adwised me to send it in. Seems to me like a hardware issue.
My trin is about 1 year old.
(sry for my bad english)
Andi
No solution Yet???????
hi,
same here. trinity hangs abouth 3 or 4 time a day, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts
hi, the same to me... it's like the rom's, after a few soft reset couldn't find the necessary files to start again.... and sometimes, after meny tries, it starts well... it's like the ppc processor gets tired and goes to stand by..... it starts freezing the display, and loosing some pixels. so the only things to do is soft resetting the device... any solution? thanks
same with my htc - it appears to me that the errors occur when the trinity was used for a while and the processor was getting warm. the files and folders on the sd-card show strange symbols. but i have also problems when i stick out the sd-card completely.
i will send it to htc repair center - i just hope that they will not send it back as the errors occur only frequently.
so long,
bjoern
solution solved
take taste power and center ok reset take few sec to powering and phone starting
or power and run and stop call reset and phone starting on factory powering
not solved at all
sorry no - this is not the point - i think all guys here have (hard- and soft-) reset their Trinity more than 50x!
the problem is that once the software has crashed you can`t reset it for about 20min - it seems that the processor has to cool down or something like that - after a while (if I´m lucky) my P3600 boots as normal.
I already flashed several new roms - same problem with all of them - I`m pretty sure it`s a hardware failure.
Hello, i don't have any such problem, my Trinity runs very stable even with cooked roms. but sometimes Mobile navigator 7 takes too much memory so the System becomes instable and i have to softreset it.
Hi, mine bug also, and that's begin 2 or 3 days after I have flash to the 1.56.70.11 Radio Rom....
mine worked fine for about 1 1/2 years but suddenly it crashed continous. i havent flashed it and allready hard reseted several times on different days. sometimes it worked for a while but hangs if i started a bigger app like tomtom. vodafone told me they will exchange my p3600. now im waiting for their call
E: Got a new one today which works perfectly so far!
Hi guys,
has anyone had this issue solved without swapping the device?
I have the same problem.....
Bye
Petz
Same problem here...
I have to sftreset or hard reset several times to get it runing again...
In my opinion its some kind of problem with the processor...
Stiil i'm hoping this is a software insue... so that sone one have a hotfix for that...
For my part, when my Trinity crash, I remove the mini-SD, the SIM card and the battery. I just re put the battery, restart (soft reset until WM has realy start, and no more touch or screen freezes), I replace the sim, restart again.. and finaly I replace the mini-sd. It's very long, but generally works well
EDIT:
Finally, I better make my tongue and keep my method for me because at evening begin, my trinity crashed and impossible to turn it on until I finally come back house and have no need more...
my hand that it will crash tomorow morning juste after leave to works
hi, i started getting the same problem.
only thing different is I upgraded to wm6.1 (Mary SL)
I took it back to wm6 which was still locking, then down to wm5.
1week later no issue!
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
just a thought!
xpuser8334 said:
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
Click to expand...
Click to collapse
I don't think so because I downgraded my Trinity to original WM5 and, even if there were less crashes, it crashed anyway.
Now it's still with WM5 but it doesn't start anymore, only backlight.
Ciao
Petz
I want to let you known that my Trinity has run ok for 5 hours without any issue after putting some paper between battery and metallic plate under the battery.
I had to press a little over the rear cover to have it placed correctly because the battery is higher than before.
Keep in mind that it stopped running completely 3 monthes ago, it didn't start anymore and it didn't even go into bootloader mode.
Now I'm using WinMobile 6.5 beta........
Ciao!
Petz
Hi Guys , i have Trinity P3600 in Egypt ,,, it worked perfectly for more than 2 years , but last month it make the same problem like mentioned b4 , hangs , stuck in boot image , or mess in pixel ,,, and i tried to downgrade but no luck, i tried to use different Radio ,, it works sometime , but after a week no , i tried to take out the battery and wait for 3 hours , then back again , so it works but again it hangs if i start my GPS (IGO8) or heavy programs/.
any solution pls
Thanks
I have owned my HD2 for about a week and recently it started turning itself off after everytime I put it in standby which in itself was annoying. However now it has started loading to one of these two states
White screen
HTC logo
HTC "quietly brilliant" logo
Windows screen
Windows screen but loading the "today" screen - hangs when it reaches 100%
A couple of times it has even reached Connection choice where I choose my network, but the touchscreen and all hardware buttons are unresponsive. I'm at my wit's end because I've hard reset it several times and tried to update the ROM but to no avail; as I can't get the thing to turn on... what can I do?
sam_hill said:
I have owned my HD2 for about a week and recently it started turning itself off after everytime I put it in standby which in itself was annoying. However now it has started loading to one of these two states
White screen
HTC logo
HTC "quietly brilliant" logo
Windows screen
Windows screen but loading the "today" screen - hangs when it reaches 100%
A couple of times it has even reached Connection choice where I choose my network, but the touchscreen and all hardware buttons are unresponsive. I'm at my wit's end because I've hard reset it several times and tried to update the ROM but to no avail; as I can't get the thing to turn on... what can I do?
Click to expand...
Click to collapse
I'm afraid you need to send that back to your supplier immediately. I really don't see any other answer.
Good luck!!
Damn I thought so, I have to wait til Tuesday for it to get restocked though! So annoyed with this phone, I have only had it for a week!
Thankyou anyway, this was my last chance saloon before I had to send the damn thing back
so you flashed in a new ROM and it's still unresponsive? Hmmm that's a killer.
Remove your SD card, place device into bootloader by...
• taking out battery>
• putting battery back in>
• holding vol. down and
• pressing power button once while still holding vol. down>
• letting go when bootloader screen comes up and
• flashing another ROM via ActiveSync with USB
I forgot to ask, "DO you have HDSPL already installed?"
Let us know how it goes....
having probz wiv my htc hd mini when i switch the phone on it jus pops up with 'launching Htc sense' and does not go to my home screen i did hard reset and it was fine for 2days but problem has started again. also lock screen keeps freezing could it be a rom problem am using stock rom uk o2 pay and go . can some 1 help?
I had that problem before. Try hard reset. If the problem keeps on showing up, you need to have that unit replaced.
I had mine replaced, and it's working fine.