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As the title says, What would you do? Pre-Order expecting stock to be non existant when actually released? or wait for o2 to give away their hand?
I am on o2 don't want to move to another service provider, definatly want the phone as soon as its out or as near as. My contract isn't due till july
I do have some cash that I can use to buy but not ideal (the gaffa will kill me).
Paying off my existing contract will be cheaper than buying the HD2 but then I won't be able to upgrade for 18months.
or buy the phone and in less than 9 months I can get another one and sell it.
I just don't know. Do I think about things too much? LOL
Either way I will have my HD for sale as soon as I get the HD2! Whats a fair price?
Personally I'd wait. There's always problems when a new thing comes out, whether it's not enough stock to go around (remember all the stuff with the HD from mobiles.co.uk this time last year?) or technical problems that need ironing out. It's usually best to let all the hooha die down and let everyone else put up with and solve all the issues
I know what you mean, I got my HD from mobiles.co.uk but didn't experience any problems, process was smooth and got the phone really quick.
Also just found the HD2 for £499 which is much cheaper than most other places. God its so hard not to click buy buy buy!!
Oh dear my finger slipped. Got it for £494.95 + Delivery.
Anyone want a Mint HD?
Where is it that price please?
evilskanker said:
Where is it that price please?
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MobileFun £499 with this Promotional Code "MFAWOCT9" Job Done!!!
Just a waiting game now!! I am so impulsive!! LOL
Thanks, might join the 'impulsive buyers union', although the seeming lack of a front camera on the HD2 is a potential stumbling block for me...
Cheers for the heads-up Richard.
I'm currently on a monthly SIM only contract with O2, and spoke to them yesterday about upgrading when they get the phone. I was strongly considering doing that, but I reckon I'll pay mobilefun a visit and then sell my HD to make back half the cost.
Nice - thanks
Edit: Ooooh - just noticed the release date of 11/11/09. O2 is looking appealing again!
Also on sim only with o2 at the moment - they seemingly don't let you upgrade until you've been on sim only for 6 months though for some reason, so I think if I want it before February (when I'll have been with them for 6 months) I will need to buy it, and stick on the cheap sim only deal.
Oh, and does anyone know when mobilefun charge your card - on order or on dispatch? Thanks!
johncmolyneux said:
Cheers for the heads-up Richard.
I'm currently on a monthly SIM only contract with O2, and spoke to them yesterday about upgrading when they get the phone. I was strongly considering doing that, but I reckon I'll pay mobilefun a visit and then sell my HD to make back half the cost.
Nice - thanks
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Your welcome, Thats exactly my plan now. I think you can upgrade 3 months early on o2 18 month contracts too so in april I can get another and sell it. Then the original HD2 won't of cost me a bean. If all goes to plan that is. LOL
evilskanker said:
Thanks, might join the 'impulsive buyers union', although the seeming lack of a front camera on the HD2 is a potential stumbling block for me...
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I am a little dissapointed they give new hardware and take some other hardware away from us at the same time but I think they have realised that Video calling just hasn't taken off so they probably don't see the point of having a front camera.
I can count on 1 hand how many times I have used it since having a Diamond and my HD.
My girlfriend might see it differently as she uses the front camera as a mirror sometimes! lol
evilskanker said:
Also on sim only with o2 at the moment - they seemingly don't let you upgrade until you've been on sim only for 6 months though for some reason
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skank - ask them to put you through to cancellations and ask them the same question. Yesterday, the CS girl I spoke to told me exactly the same thing as you, but put me through to cancellations because I had a query about cancelling my contract and when it would take effect. The girl in cancellations checked and said that they can do 2 types of credit check. One of them means you can't upgrade within the first 6 months, but the other means you can upgrade whenever you want. She said since they'd done a full credit check on me when I joined, I could upgrade immediately, so I'll probably go for that IN 10 DAYS TIME!!!! when the phone is supposed to become available.
It sounded like the CS staff don't really have the full picture, but the cancellations staff know a bit more. They were really helpful.
Good luck!
Thanks John. I did go to cancellations when I called but the guy seemed a bit dopey. Might call back. He was saying it might depend on whether or not I was with o2 before I went sim only, which I wasn't.
Same here - I was with Orange until they did that whole price change blunder. I was one of the lucky ones who got out of the contract and immediately moved to a virgin sim only deal. The coverage was sooooooo bad that I moved to O2. I've only been with them a week and they were more than happy to upgrade me.
Maybe you're right - call back and cross your fingers that you get someone a bit more clued up. I really should have asked the girl I spoke to for her name as I expect the next person I speak to will say "No. Can't upgrade you." and I'll then be outside the 14 day cancellation period.
I just thought i'd post this up, a reply I just got from o2 regarding the HD2. Doesn't really bother me now I have pre-ordered but some of you may be interested.
Good afternoon Richard
Thanks for emailing us about your phone query. I understand that you're interested in buying an HTC HD2 and want to know when it'd be available with us. Let me quickly look into this matter.
Richard, you'll be excited to know that this fantastic phone will soon be available with us. However, I'm unable to comment on when this phone will be launched as it's due to be released in the future. As soon as its available with us, it'll be immediately updated on our website.
Cheers Richard.
The girl I spoke to said that O2 has a release date of 19/10/09, but it's not official yet, as they're still "going through checks". That date can be put back. Basically, they'll put it on the website as soon as they have a definite and confirmed release date.
Need now to figure out how to sleep for a week and a half without starving or getting sacked, just to make the day come quicker! lol
Just called o2 and they said definitely no upgrade before 6 months, for anyone. You might want to call and check john!
I know you can't get a PAC and use it on the same network, but is it possible to go from o2 simplicity - orange PAYG - o2 contract with HD2?
Surely it is...
johncmolyneux said:
Cheers Richard.
The girl I spoke to said that O2 has a release date of 19/10/09, but it's not official yet, as they're still "going through checks". That date can be put back. Basically, they'll put it on the website as soon as they have a definite and confirmed release date.
Need now to figure out how to sleep for a week and a half without starving or getting sacked, just to make the day come quicker! lol
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Yeah, wish we could hibernate!! Your like me, Hate waiting for new tech!! LOL
evilskanker said:
Just called o2 and they said definitely no upgrade before 6 months, for anyone. You might want to call and check john!
I know you can't get a PAC and use it on the same network, but is it possible to go from o2 simplicity - orange PAYG - o2 contract with HD2?
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Well I hope to have more luck than you're having. The girl I spoke to said I didn't even need to go via the PAYG route to keep my number. I was considering a 14 day cancellation, then an O2 PAYG, then an O2 contract.
Guess we'll just have to wait and see. If I get anyone helpful again, I'll make sure to get their name (and possibly number), and pass it on to you.
johncmolyneux said:
Well I hope to have more luck than you're having. The girl I spoke to said I didn't even need to go via the PAYG route to keep my number. I was considering a 14 day cancellation, then an O2 PAYG, then an O2 contract.
Guess we'll just have to wait and see. If I get anyone helpful again, I'll make sure to get their name (and possibly number), and pass it on to you.
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Thanks John. Good luck, and if you could let me know that would be great.
Just a question for all of those people who pre-ordered online at Rogers.com. When you finish pre-ordering, you should have gotten a confirmation email. Did you get any other emails like a shipping with a tracking number?
I got the confirmation email and that's it. I was just wondering if others is the same as me.
Thanks
Yeah I preordered on april 6. Got a confirmation number in an email right away. I called today and so far no tracking numbers are available. I am waiting till dinner time and Im going to try again. I just want this phone so bad
How did you order it? Every time I try to port my number from Fido it gives me an error. Rogers gives me some BS on the phone and I give up. I think they are goign to show up in the stores on Friday but noone knows. Total bloody incompetence with Rogers once again.
forzanerazzurri said:
How did you order it? Every time I try to port my number from Fido it gives me an error. Rogers gives me some BS on the phone and I give up. I think they are goign to show up in the stores on Friday but noone knows. Total bloody incompetence with Rogers once again.
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Im adding a line instead of porting over (and keeping the second line to shorten the time between upgrades) but a rep told me you could preorder now and finish up the port after you get the phone. BUT beware Rogers reps are full of bs and you will get different answers everytime you call.
Yea, the rep told me to pre-order with a new number and when I get the phone, phone them and do the port over then.
It just bothers me that there is a possibility of getting the phone AFTER it launches (April 15, 2010). If so, then what's the point of me pre-ordering other than getting the bt headset for free.
Tri3Dent said:
Yea, the rep told me to pre-order with a new number and when I get the phone, phone them and do the port over then.
It just bothers me that there is a possibility of getting the phone AFTER it launches (April 15, 2010). If so, then what's the point of me pre-ordering other than getting the bt headset for free.
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What?? If I get it after the 15th I am going to s**t bricks. And people are dissappointed with SE's delays. Its seems like a match made in heaven SE and Rogers lol.
PS: did you see the fine print? Your going to have to wait an additional 2-4 weeks for delivery of the headset.
Sou you get the bluetooth only if you preorder?
And only before April 15?
Yea well HOPEFULLY we all get it ON or BEFORE the 15th. Anyday after that would be stupid. The Rogers stores will probably have it on the 15th since I read some article stating that the phone is shipping to stores. If that's the case, that means even though we preordered, we won't be the first ones to get it =(
Hopefully we get the tracking number soon....
Well, at least you will get the bluetooth for free which means around 70$ saved
I talked to a store today in Calgary here that had a rep in at the time and they said the phones were in shipment right now to the stores for Friday (as stated before). I would rather order it online for the headset but am worried about a delay. You would think you would get it SOONER that way, especially considering they said order it by the 9th for delivery on the 12th LOL. Oh Rogers.
I talked to one of the rep at rogers and they told me they are getting it next month O_O
lol that's totally wrong..
But yea.. I guess the idea of pre-ordering is so that you WILL get it on launch day at least.
WunKrazyAzn said:
I talked to one of the rep at rogers and they told me they are getting it next month O_O
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Haha, this is good ... for me at least ... i'll have time to decide if is worth to pay 550 + tax to get it.
So I just spoke with a supervisor and he said that he promised me it would be in my hands by this friday. I asked him why I would preorder just so I could get it after everyone else. He responded that for preordering we are getting a $10 activation credit and the headset for free and locking in a "supposedly" better price. And they also said I would get emailed a tracking number as soon as its available. Got my fingers crossed it comes this week!
nice! thanks gavriel18 for the update!
Got a question for you guys again. When you preordered, it asks how you want to ship. It gives you 3 options:
Canada Post
UPS
Saturday service
Which one did you pick? I chose UPS.
lucky for you guys , i dont think i can preorder cause im doing hardware upgrade( only able to do hardware after april 15 ) o_o.. Hmm i should try calling and see what they can do
No prob Tri3dent, I think we're all squirming to get this phone.
And azn youre the lucky one because youre probably going to get your phone first even though I ordered mine within 24 hours of the preorder site going up.
Hey guys, just called into Rogers and they already have the tracking number in their systems. I still haven't received my tracking EMAIL but I do have the tracking number. I will be getting it tomorrow!
Nice what day did you place the order? I didnt get the email yet but Im calling now. Thank you for the update!!
Hey gavriel18, I placed my order on the same day as you. Your phone should be on your way now!
Hey guys
My HTC Incredible is on its way, Im upgrading from my Samsung i910... WinMo has always been my thing, but Android seems so much nicer, going to be a learning curve, but any advice or ideas will be welcomed
Thanks and hey everyone btw...
Conty
Hi! Mine doesn't ship until the 29th, but I'd also appreciate learning the differences between WinMo and Andriod.
I've really enjoyed the free apps and information this board has provided for my Touch Pro! Thank you.
when did you order yours that it is now on the way? I ordered mine on the 13th and am being told it will be to me by the 1st of June...
contagous said:
Hey guys
My HTC Incredible is on its way, Im upgrading from my Samsung i910... WinMo has always been my thing, but Android seems so much nicer, going to be a learning curve, but any advice or ideas will be welcomed
Thanks and hey everyone btw...
Conty
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I think different dates are scheduled for different areas of the country.
I live in North Carolina and Verizon expects our shipment for online orders by the 29th of May.
anothen said:
when did you order yours that it is now on the way? I ordered mine on the 13th and am being told it will be to me by the 1st of June...
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I ordered mine like 3 days ago by on the way I mean i finally ordered it, im in no rush to get it :0
*update* my order now says this... not sure what this means as its spose to be backlogged :S
Order Status: Your order has been processed. You should receive your order within 2 - 3 business days.
contagous said:
*update* my order now says this... not sure what this means as its spose to be backlogged :S
Order Status: Your order has been processed. You should receive your order within 2 - 3 business days.
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It's a canned response. I called Verizon about it - I ordered my phone on the 9th and it never came. lol
If you were to order it today you should see it shipped out by 6/4 according to the detailed specs of the phone. 6/1 if you just look at the Verizon line-up of phones.
It's all confusing. Verizon really should do a better job when launching a new phone!
lol very troo, but i'll get it when i get it i'm excited but i'm patient too, just wondered what it meant lol, cos seemed wierd
yeah- I'm definately NOT patient bc I'm stuck using my wife's old LG chocolate in the meantime bc I already sold my TP2 on eBay. Customer service told me it was no issue to overnight me one so I went ahead and sold mine. When I called asking where my phone was they apologized and said they meant to say it was backordered. Nice going VZW
anothen said:
yeah- I'm definately NOT patient bc I'm stuck using my wife's old LG chocolate in the meantime bc I already sold my TP2 on eBay. Customer service told me it was no issue to overnight me one so I went ahead and sold mine. When I called asking where my phone was they apologized and said they meant to say it was backordered. Nice going VZW
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Never trust any CS from anywhere until you get a tracking number.
Reddog80p said:
Never trust any CS from anywhere until you get a tracking number.
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I learned this the looooooong and hard way. I've spent literally hours on the phone with them and was supposed to receive 3 seperate calls from supervisors bc of how many times they screwed up yet they only called back once. They also told me it was $269 w/ a 1 yr contract, then processed the order and then texted me saying it was $369 w/ a Mail in Rebate. When I called back saying that's not what I was originally told- they told me in a condescending voice 'I can cancel the order if you would like and try to come to a resolve on your issue, but it will extend the wait time of shipping your phone'. What choice do I have but to suck it up bc I NEED this phone for work?? hahaha I just have to laugh at how much it sucks at this point
lol sucks, until i get a tracking number i'm not going to worry about it...
If you are considerin an order with Expansys - think again!
I tried to post this in the Expansys forums but it was deleted within minutes and it seems they have now blocked my right to post!
Ordered the Desire HD with free accessoy pack (204815) when stock was showing as available and confirmed that the item was in stock with customer services prior to placing the order.
Order summary showed everything in stock but when the order moved to 'in progress' the Desire HD then showed 'Estimated 1 day'. This then moved to 3 days and is currently showing 6 days!
Called customer support and was told that everything is in stock but the Desire HD - this was obviously the main part of the order. When questioning why the site said 'in stock' when ordering I was offered no explanation and was told that the Desire HD is in high demand.
Poor Expansys, very poor. If you don't have the stock, do NOT say that you do!
This mirrors my experience 18 months ago with the my HTC Magic order I finally cancelled my order having been told good luck but no-one has any in stock and got one from phones4u delivered the following day. I have stayed away from Expansys since but if you look they always claim to be getting items in much earlier than anyone else
I really do hate it when any online company shows something I want as "IN STOCK" when in actual fact they have nothing, www play com also does this.
MarkieSA said:
I really do hate it when any online company shows something I want as "IN STOCK" when in actual fact they have nothing, www play com also does this.
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lol, my R2-D2 ice buckets have been instock soon for 30 months with play so far
MarkieSA said:
I really do hate it when any online company shows something I want as "IN STOCK" when in actual fact they have nothing, www play com also does this.
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Worse still is being lied to when calling to check stock level on the site. On two occasions I spoke to Expansys (two separate orders) and on two occasions I was told they were in stock. Guess what, on two occasions the order reverted to 'awaiting stock' following payment!
Not impressed with Expansys at all. The part that annoyed me even further is that my query and warning to others in the Expansys forum was removed within minutes and I was barred from posting again!
Not good business!
Expansys are scammers, pure and simple. I've had a couple of similar experiences and now wouldn't touch them with a barge pole.
I strongly advise everyone to keep well away.
Sent from my Desire HD using XDA App
They're showing 99 in stock at the moment so you should be getting yours soon. Hopefully. Fingers crossed.
I always stick to ebay when buying new phones and the sellers with excellent feedback usually dont let you down.
I was going to buy a couple of charging docks from Expansys (my wife has a DHD too) and I was pleased to see a voucher for 50% off. At the basket it would only discount one dock and not two so I had a grumble to myself and decided to buy neither. Nice looking little dock though, but I am put off buying there by the stories here.
The exact same thing happened to me when I ordered my htc desire a few months back, they said they had it in stock on the website, then then out of stock, then estimated 2 days, then 5 days then 10 days .
It was so bad I almost harmed myself!
Anyways why are you ordering from expansys, they have the highest price at the moment for the Desire HD, there are other places selling it cheaper.
xspyda said:
If you are considerin an order with Expansys - think again!
I tried to post this in the Expansys forums but it was deleted within minutes and it seems they have now blocked my right to post!
Ordered the Desire HD with free accessoy pack (204815) when stock was showing as available and confirmed that the item was in stock with customer services prior to placing the order.
Order summary showed everything in stock but when the order moved to 'in progress' the Desire HD then showed 'Estimated 1 day'. This then moved to 3 days and is currently showing 6 days!
Called customer support and was told that everything is in stock but the Desire HD - this was obviously the main part of the order. When questioning why the site said 'in stock' when ordering I was offered no explanation and was told that the Desire HD is in high demand.
Poor Expansys, very poor. If you don't have the stock, do NOT say that you do!
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Same story here. I was wstching DHD availablity time wiggle like stock prices between 15 and 1 day.
Sent from my Desire HD using XDA App
Mojo Fones said:
They're showing 99 in stock at the moment so you should be getting yours soon. Hopefully. Fingers crossed.
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I STRONGLY suspect they are not in stock at all and this is just a ploy to secure 'pre-orders'. Let's face it, their price is that far inflated over the competition what else would make us buy from them, the fact they have it 'in stock' even though they don't!
There is no way they would suddenly have 100 units in stock when I was told today they are having trouble maintaining stock level and that they expect a delivery on Tuesday, therefore mine SHOULD be shipped out Tuesday or Wednesday.
My order still shows 'Estimated 6 days' even though stock shows as 99+ A complete joke!
Good luck to all who place an order with Expansys!
Mojo Fones said:
I was going to buy a couple of charging docks from Expansys (my wife has a DHD too) and I was pleased to see a voucher for 50% off. At the basket it would only discount one dock and not two so I had a grumble to myself and decided to buy neither. Nice looking little dock though, but I am put off buying there by the stories here.
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They MIGHT be ok for accessories but then having had first hand experience of their sly ways I can not recommend them. Buy at your own risk :-/
dhiral.v said:
Anyways why are you ordering from expansys, they have the highest price at the moment for the Desire HD, there are other places selling it cheaper.
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Simply because they had them in stock, or so I was told!
Personally I no longer believe a word these cowboys say and I will definitely be recommending that people to not buy from Expansys after my experience.
Not surprising to hear, unfortunately. I ordered my Hero through them last year, and the days kept creeping up, with stock levels showing as available. A common trend, it seems.
sychare said:
Not surprising to hear, unfortunately. I ordered my Hero through them last year, and the days kept creeping up, with stock levels showing as available. A common trend, it seems.
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I really can't see why they are allowed to say they have something in stock when they clearly do not. Moreover, to be told they are in stock when ringing to verify the stock level on the website is just plain dishonest!
Removing my post in the forums and blocking my access is just the icing on the cake!
Another one with a bad experience of eXpansys.
It took them over 2 weeks to deliver my daughter's HTC Snap even though it was supposedly in stock. Ignored e-mails too. Terrible customer support.
Complete and utter shysters, plus that annoying t**t, Peter Jones has his sticky fingers in the company.
Please, for your own good, avoid eXpansys like the plague!
I would also recommend avoiding Expansys.
In my experiences, their stock numbers are not reliable (i.e. fabricated). Their deceptive business practices lure you into ordering with them then keep you hanging on waiting for your product.
On one particular order when I queried when delivery was to occur I was told to "relax" and that it was "on it's way." If their pricing was cheaper/competitive then you could reasonably put up with this.
Other than a poor customer experience, inflated prices and deceptive/misleading business practices they are fine (i.e. you'll eventually get what you've purchased in good condition).
Would recommend Handtec first, then Clove as better alternatives.
Killiandros said:
Other than a poor customer experience, inflated prices and deceptive/misleading business practices they are fine (i.e. you'll eventually get what you've purchased in good condition).
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I agree that this quite nicely sums things up with this company.
Expansys also shipping Vodafone branded DHD as "sim-free, unbranded"!!!
1) Expansys do get 100 handsets but it seems they only update the 'in stock' numbers once a day when they 'process' orders. If you are customer 1-99 then great, no problem but if come online in the evening and are customer 100+, and they haven't updated the numbers, then you essentially become a pre-order - even though it says in stock. Dodgy.
2) BUT, way more dodgy... I just got my DHD yesterday: sim free, unlocked, unbranded and clean ...or so I thought.... But what do I see as soon as I boot? Vodafone branding. Called them; "oh, but it is just the boot logo, otherwise it is a normal DHD" Not good enough, I buy unbranded cos I want unbranded!
And Vodafone 360 replaces Amazon MP3 in the HTC music player too - so more than just a boot screen. What else is affected? Where do the upgrade ROMs come from? HTC or so I have to wait for a Vodafone ROM??
Worst of all, when I call HTC to migrate my Navigation subscriptions they tell me I should return the DHD as I shouldn't have a UK Vodafone branded handset in Sweden, and that Expansys shouldn't be selling it to me.
3) To give Expansys some credit here (a little), they send TNT in a few hours to collect the Vodafone handset and supposedly have a replacement, real sim-free, unbranded handset to send me tomorrow. Just hope it exists and shows up.
robhorsefield said:
BUT, way more dodgy... I just got my DHD yesterday: sim free, unlocked, unbranded and clean ...or so I thought.... But what do I see as soon as I boot? Vodafone branding.
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Wow, that IS dodgy! Wonder how that slipped in there!
Expansys is known for a dodgy rep , if you are buying sim free from the uk stick with clove or handtec dont even consider expansys.
i boughts something a while ago from them i received an empty box :\, when i asked questions i got no answer i did a charge back thingy with my bank and got the money back, was for a replacement phone charger luckily it didnt cost too much
Hey guys has anyone had any details about ASDA dispatching the xperia z preorders?
I'm pretty sure that when i selected the free delivery option, that it mentioned something about it being a guaranteed delivery date of 28th Feb. Does anyone else remember anything similar?
I ordered on the 14th of Feb.
Mine is sitting on 'Back Order' haven't heard anything from ASDA.
Mine says this on the tracking system:
Awaiting Stock - We're waiting for stock of all these items to become available. As soon as these items leave our warehouse and are their way to you we'll send you an email to let you know.
But even if they get stock tomorrow i doubt they can get it to me the same day
It's wishful thinking, but hopefully they're just crap at keeping the website updated. Mine reads the same as others.
Going to be mighty annoyed if I don't get it tomorrow. I never go to Asda for anything - supermarket or online - they're not doing a great job of turning me around...
bythebeardofchabal said:
It's wishful thinking, but hopefully they're just crap at keeping the website updated. Mine reads the same as others.
Going to be mighty annoyed if I don't get it tomorrow. I never go to Asda for anything - supermarket or online - they're not doing a great job of turning me around...
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That's what i was hoping too, but seems unlikely :/
Check my posts on the other threads mate.. Asda have been a joke
I've rang them 3 times today and been told something different every time! The one said it was out of stock when I ordered, another one said tomorrow and then the third one said a couple of weeks
I think there's literally 0% of it coming tomorrow
Sent from my Nexus 4 using Tapatalk 2
Asda site now says in stock mmm
Sent from my Nexus 4 using Tapatalk 2
Guitarfreak26 said:
Check my posts on the other threads mate.. Asda have been a joke
I've rang them 3 times today and been told something different every time! The one said it was out of stock when I ordered, another one said tomorrow and then the third one said a couple of weeks
I think there's literally 0% of it coming tomorrow
Sent from my Nexus 4 using Tapatalk 2
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I spoke to them about 6pm and was told "your order isn't showing as back ordered on my screen. You see the phone isn't released untill tomorrow, so it can't be dispatched before then. If it doesn't say dispatched by this time tomorrow, call us back"
This was after I'd already explained the guaranteed 28th Delivery. Not holding my breath for getting it on release day. Even though the accessory pack was a big bonus, I picked Asda because no other site had commited to a delivery date at that point. Seems like another examine of Asda over promising and under delivering.
Tamb0 said:
I spoke to them about 6pm and was told "your order isn't showing as back ordered on my screen. You see the phone isn't released untill tomorrow, so it can't be dispatched before then. If it doesn't say dispatched by this time tomorrow, call us back"
This was after I'd already explained the guaranteed 28th Delivery. Not holding my breath for getting it on release day. Even though the accessory pack was a big bonus, I picked Asda because no other site had commited to a delivery date at that point. Seems like another examine of Asda over promising and under delivering.
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What was the guarantee? If they fail to deliver on the guaranteed date then what is their penalty?
Guitarfreak26 said:
Asda site now says in stock mmm
Sent from my Nexus 4 using Tapatalk 2
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I saw some sites got their deliveries late and had to dispatch on the 28th, i wonder if maybe this was the same for asda.
Mine still says on backorder. Just went through the process of ordering again to see if there were any delivery options this time and there were options to leave with neighbours etc. This wasn't an option when pre ordered. I am not sure if it means anything though.
I have seen on game forums that asda have form for this sort of thing too. Gonna see if I can find more info.
Still says on backorder. I'm gonna wait an hour or two then phone them again.
Does anyone have any confirmation that they promised a guaranteed delivery by today? As the fluff about it has gone from the website, I'm guessing with it are the T's and C's.
Im thnking of cancelling my order with ASDA, and ordering direct from Sony with the free headphones, £30 more though.
Bryan839 said:
Im thnking of cancelling my order with ASDA, and ordering direct from Sony with the free headphones, £30 more though.
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Where does it say that Sony are offering free headphones?
Update: just got off the phone with asda, while my order still says on back order, they're are saying that they have the phone in stock (as reflected on the site) and awaiting dispatch. Though I'm not certain I completely trust that!
The asda website looks like they've done a hasty removal job of anything to do with the preorder, so much that they still have photos of the preorder accessories, with absolutely no mention of coming with any.
I wouldn't imagine anyone would have felt the need to take proof of them promising delivery today, but it was plastered all over the site. It was even in the hidden T&Cs regarding the accessory pack saying you wouldn't actually get the dock and case today, something along the lines of "on 28th February you will receive the Bluetooth speaker, and a voucher for the case and dock redeemable from Sony stores"
The phone is being advertised as "in stock" for new orders, so I've got my fingers crossed that they are just being really poor at updating people's accounts.
http://forum.xda-developers.com/showthread.php?t=2168282
Free headphones when you purchase from sony
bythebeardofchabal said:
Does anyone have any confirmation that they promised a guaranteed delivery by today? As the fluff about it has gone from the website, I'm guessing with it are the T's and C's.
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I just remember it being mentioned when in the checkout process, i have searched online and others have mentioned the guaranteed delivery date for game pre-orders form asda direct in the past.
Bryan839 said:
http://forum.xda-developers.com/showthread.php?t=2168282
Free headphones when you purchase from sony
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Cheers.
I've decided to cancel my preorder with asda and get them directly from sony with the free headphones (which more then makes up for the extra £29). Though I'll probably sell the headphones.
Though even the order cancellation is a hassle, apparently it has to be passed to a "technical team" and will take 24 to 48 hours for an email to come through stating the order has been cancelled.... I don't think I'll ever use asda again!
Can't believe the way ASDA have handled this pre-order. Even their website shows 'in stock', but my order still says 'back order'!! Im on hold to speak to a manager!
---------- Post added at 10:50 AM ---------- Previous post was at 10:41 AM ----------
Tried to cancel the order, has to be passed on to another team, which takes 24-48 hours, but the phone may dispatch before they get the cancellation request. Crazy!!
The manager gave me a £40 e-voucher for the inconvenience. Ordered with Sony directly, with free headphones!