I bought a brand new O2 XDA exec on ebay. This guys sells a ton of them, and has 100% positive feedback. I got it today (3 days past the garranteed delivery date) and I looked at the call duration. It has over 12 hours of outgoing calls, and over an hour of incomming calls. Now, this guy lives in Hong Kong, and I don't want to ship this thing all they way back to him. Also, I have to press VERY hard to get the spacebar to work. Is that normal?
What do you guys think I should do? Aside from the spacebar it works fine. But I payed for a new one...
Windowsrookie said:
I bought a brand new O2 XDA exec on ebay. This guys sells a ton of them, and has 100% positive feedback. I got it today (3 days past the garranteed delivery date) and I looked at the call duration. It has over 12 hours of outgoing calls, and over an hour of incomming calls. Now, this guy lives in Hong Kong, and I don't want to ship this thing all they way back to him. Also, I have to press VERY hard to get the spacebar to work. Is that normal?
What do you guys think I should do? Aside from the spacebar it works fine. But I payed for a new one...
Click to expand...
Click to collapse
Ask him why it's not new and see what he says. Maybe he shipped the wrong one? Then play it by ear, might be a genuine mistake...
Dude, I'd report that to Ebay first.... NOW!
If it is having a outgoing and incoming call duration time then its definately not a brand new piece it is a second hand & hey y to settle for a second hand if u have oaid the price for a new one .
can u post the seller id?
i just bought a second hand xda exec on ebay a week ago
its rele a good deal, 138 pounds include postage
and it is alrite n does not have the problem u got
btw can u please post the id out? i cant stand such a ebay scum
his behaviour brings shame on all hong kong pple
Here's what I bought.
http://cgi.ebay.com/ws/eBayISAPI.dl...MEWA:IT&viewitem=&item=140079929069&rd=1&rd=1
He sent me this email...
Please be assured that our O2 XDA EXEC is brand new and the call duration record is belongs to a source XDA EXEC.
Your phone default is provided by Hong Kong O2 in Chinese phone language. As a result, we need to upgrade the device from Chinese to English for overseas buyers. We backuped all English ROM data from a source device to a memory card, and then transferred to your PDA. This is the fastest way to upgrade from Chinese to English ROM. However, all data inside the source device will be transferred to your device(Similiar to a PC program named GHOST works for Windows system). We are so sorry to inform you that air time record of your phone is belongs to the source device instead of yours. We apologize for any inconvenience thus caused.
Click to expand...
Click to collapse
I've looked the device over more today, and the paint is chipping off one of the hinges. He said I could ship it back to him and get another "New" device but that will cost me alot to ship back to hong kong, and I'm sure I'd get another used device.
I have been reading through XDA forums for a year now on the Universal threads. I had never encountered anything about upgrading ROMs through an SD Card. PLUS, anyone who had upgraded their device knows that the CALL TIMERS are UNAFFECTED by a ROM upgrade. The solution for setting the CALL TIMERS back to zero was just posted about a month ago. So if I were you, I would return the device and opt for a full refund. Report the seller for misrepresentation of an item and have him banned at ebay.
So he lied to me twice? Would it be easier to just deal with this through ebay, instead of the seller himself? Does everyone else think the same?
Good Luck
I've had negative experince with ebay / paypal when electronics are shipped as new, my experince was that after a couple weeks, paypay decided that the value of the item was not affected by it being used. So I submitted a claim with ebay, ebay required that I get the item appraised by someone in the industry, on company letterhead, with that companies information, contact information... and what they belived the value was. Ebay would then pay the difference.
I just said screw it, becuase what was I supposed to do take it into Best Buy or Radio Shack, and ask them to do it?
I've bought a lot of stuff on ebay, and the ONLY bad experiences I have had were on items from Hong Kong. I NEVER buy anything from there now. It is not in my nature to issue generalized prejudices, but really, out of about seventy deals, the only three bad ones were from there, and I only bought four Hong Kong items..... One item didn't work, but it was dirt cheap so I just shrugged it off, one was cheap and an absolute counterfeit unfit for purpose, and the other was not as described by way of condition. NEVER AGAIN for me.
I bought the following item few days ago, I did not receive it yet. I'm starting to get a bit worried after Windowsrookie experience...
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=150088140806
Windowsrookie, I suggest you contact the seller first to see if he could do a full refund.
Otherwise if he doesn't accept, contact ebay and explain the situation.
I personally think sellers like this one should be banned from ebay.
Here's what I think you should do:
Search the EBAY for info about items that are very different from the advertised. Yours is used, and that's a lot different from a new one. File a complaint, following all the right procedures.
At the same time, file a complaint and ask for refund from PayPal (assuming you paid via PayPal).
There were a lot of complaints about fake ULTRA II SD cards, and EBay itself published an article on how to proceed.
If all goes well, you'll got to keep the unit you recived AND get your money back - meaning you'll get yourself a free O2 phone.
None of this is illegal: those are the recommended procedures EBAY suggest you to take.
Good luck.
He said he'd send me a "New" one though. But Then I would have to pay for shipping to hong kong. And that's not cheap. Yesterday the screw holding the screen to the rest of the device fell out. I had to super glue it back together because the screw is stripped....
Also, I just noticed. The D-Pad on my O2 is sliver. Isn't it supposed to be black?
I filed a complaint.
He wants to call me through the phone and talk. Should I give him my #, or just keep talking in the resolution center at PayPal?
Windowsrookie said:
He said he'd send me a "New" one though. But Then I would have to pay for shipping to hong kong. And that's not cheap. Yesterday the screw holding the screen to the rest of the device fell out. I had to super glue it back together because the screw is stripped....
Also, I just noticed. The D-Pad on my O2 is sliver. Isn't it supposed to be black?
Click to expand...
Click to collapse
YES, the D-Pad shoud be black. I have an O2 Exec and ALL is black except for the slightly silver metal top.
Talk to him and demand a FULL refund, but don't cancel the ebay report until you get your money back. Demand that he should reimburse you for the shipping and handling.
It is a fraud indeed, if the one you got is all silver in color, it is call T-Mobile, if it is all grey in color, it is call Dopod 900, if it is all black, it is O2 exec.
In fact, Hong Kong has no T-Mobile and O2 exec for sale, it has only parallel import from UK or Europe. In Hong Kong, officially only Dopod 900.
Back to your case, I was advised that you can actually report to Hong Kong Police through the internet. Don't let him get away.
Here's a pic of it.
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As you can see, the paint is chipped on the edge, and the D-Pad is sliver. How could they mix up the D-Pad?
It came in a DoPod box, but is O2 branded...
Well, he told me to ship it back, and he'll refund all my money and shipping costs. What do you guys think?
Related
I have had an MDA Pro for about a month, and today is the first time
I have noticed that the screen side moves from left to right when closed.
Has anyone taken one of these phones apart ?
I can see 4 small silver screws attached to screen section, and 1 black
screw attached to the keyboard section.
Which screw would be the first to try ? the back one, and hope that there
is something underneath that will tighten the the join between the 2 sections ?
Search this forum for a 'HTC TEchnical manual', or try emule for the same. It has pictures of every stage for a technician to dismantle the device.
Gareth
Ok Thanks will have a look.
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update: Not been able to find any relevant manuals
Visual representation of the problem
ok, now I have the MDA Pro for 2 weeks and my screen also started to move.
When I first read your posting, I checked my MDA Pro and it was not moving. But today I noticed, that it is moving.
is that normal?
All the HTC Universal users, can you post here if your screen also moves a bit?
We need so kind soul to find the technical manual so we can see the best way to tighten the problem area, safely.
Mine moved from the very first day, I thought it was part of the design!
The screen would also fail to respond to touch input for random periods of time after a month of use, then eventually the screen failed completely last week, (white backlight nothing else), took it back in and am awaiting it's repair and return.
The service manual was linked up a week or so ago, it's sitting in the upload of the Ftp server.
22mb .pdf file
Mine also wobbles a bit, had it about 2-3 months now. Anyone also having trouble with the plastic panels creaking and rattling?
fards said:
The screen would also fail to respond to touch input for random periods of time after a month of use, then eventually the screen failed completely last week, (white backlight nothing else), took it back in and am awaiting it's repair and return.
Click to expand...
Click to collapse
eeek mine has started to not respond every now and then, thought it was related to a recent install of galigrapher 8...hmm lets hope... better got back to shop and start that insurance I chose not to take ...doh!
fards said:
The service manual was linked up a week or so ago, it's sitting in the upload of the Ftp server. 22mb .pdf file
Click to expand...
Click to collapse
ooops didnt check that folder, cheers for the heads up.
rollerxda said:
eeek mine has started to not respond every now and then, thought it was related to a recent install of galigrapher 8...hmm lets hope... better got back to shop and start that insurance I chose not to take ...doh!
Click to expand...
Click to collapse
there's no benefit to it unless the Universal gets wet, I should know I have the insurance!
If you can, then take it out the week before the warranty runs out (I don't know if you can, just an idea)...
rollerxda said:
... better got back to shop and start that insurance I chose not to take ...doh!
.
Click to expand...
Click to collapse
I phoned up fonesafe, the insurers from t-mobile. I was given a refund on all of the money they took off of me to insure the universal. I was told they do not insure the MDA PRO, and that I had been misled by the T-Mobile shop that had sold it to me, they could not provide me with the details of any company that would insure it.
Have a nice day.
Now it would be very interesting, if it is normal, that the screen gets wonky. I am very carefull with it, but the screen IS wonky after 3 weeks.
I have had my Universal for about two weeks now and my screen started wonky around a few days ago, damn first my qtek 9100 display cracked and now this....
coldpenguin said:
rollerxda said:
... better got back to shop and start that insurance I chose not to take ...doh!
.
Click to expand...
Click to collapse
I phoned up fonesafe, the insurers from t-mobile. I was given a refund on all of the money they took off of me to insure the universal. I was told they do not insure the MDA PRO, and that I had been misled by the T-Mobile shop that had sold it to me, they could not provide me with the details of any company that would insure it.
Have a nice day.
Click to expand...
Click to collapse
I'd be all over T-Mobile and try to force them to enforce the warranty that T-Mobile sold at their own expense. I'd argue that you had ever expectation that you were covered because you bought a warranty that they sold. And it is because of this expectation that you had that you did not seek out a warranty from another company.
I'd love to argue your side in court.
I have the service manual. I downloaded it from the FTP site. It does show how to Repair/dismantle/take-apart/put-back-together the device.
ftp://ftp.xda-developers.com/Universal/HTC_CONFIDENTIAL_-_UNIVERSAL_SERVICE_MANUAL.pdf
this is the link but you have to put the xda username and xda as password so I used an ftp program. Don't know how to do it from IE
Jorgee said:
I have the service manual. I downloaded it from the FTP site. It does show how to Repair/dismantle/take-apart/put-back-together the device.
ftp://ftp.xda-developers.com/Universal/HTC_CONFIDENTIAL_-_UNIVERSAL_SERVICE_MANUAL.pdf
this is the link but you have to put the xda username and xda as password so I used an ftp program. Don't know how to do it from IE
Click to expand...
Click to collapse
You forget the UPLOAD folder in your link
I phoned up fonesafe, the insurers from t-mobile. I was given a refund on all of the money they took off of me to insure the universal. I was told they do not insure the MDA PRO, and that I had been misled by the T-Mobile shop that had sold it to me, they could not provide me with the details of any company that would insure it.
Have a nice day.
Click to expand...
Click to collapse
This means everyone who has bought insurance on an MDA Pro is not insured at all.
It probably means Wizards are also not insured, as they are also PDA's. I noticed this on the small print, and meant to call them and verify that the MDA Pro was insured, but never got round to it.
Oh dear. What kind of recompense should T-Mobile be offering us for this? I am assuming they don't do insurance themselves, hence outsourcing this.
Joe
Same problem here, not moving as much as rollerxda's image, but still I notice it moves. I also tried to download the manual with my forum username/password, but it didn't work :roll:
If Fonesafe have cancelled or declined your insurance for a T-Mobile MDA pro take this up with the Sales Department or your local store. From there communications the ONLY phone fonesafe will not insure is the newly release (with T-Mobile) Nokia 8800.
It does say on the terms and conditions that PDA devices are not covered but as long as you are paying the 7.99 policy you WILL be covered.
With the new FSA regulation in force Fonesafe can not afford to turn around and refuse to cover the Pro when there has never been any communication that this handset is not covered.
If they cancelled your insurance call them and say you are calling the FSA but first need to go through there complaints process.
Universal Service Manual???
Any one know why the universal service manual link wont work in Firefox? I need to see if it is possible to change the screen on my Wallaby Siemens SX56 as I have found a source in New York and this link wont work
(Somewhat ominously, I posted on the wallaby forum and no one responded)
Hi,
Mine is an i-mate Jasjar and have been using it for 3 months exactly.
There is a minimal amount of movement in the screen but this much was there from day-1. Since this is a moving part I don't think it could be less than what it is.
However please note that I rarely switch between laptop and pda modes. Most of the time I am in laptop mode. Maybe I would have done so a maximum of 20 times during these three months. Maybe this is the reason why my screen is still surviving.
In order to provide guidance to dismantle the universal, if I remember correctly there was a link at xda-developers some 1 or 2 months ago where a courageous person had dismantled his universal and was kind enough to post the pictures in the process. Those were very good as an aid to help us in the dis-assembly process but I did a search and could not trace them now. However I still have those pictures with me but somebody will have to teach me how to upload them to this site if required by anyone.
Regards
Be sure to check your X1 out, a while ago now I noticed a crack in my phone after someone else on a Dutch forum telling that he had a crack in his phone.
Decided to check mine out and found out that I have a crack in mine...
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Be sure to check out your X1, if you have a crack send me a PM with a photo and the color of your X1 as well as the production week, branded or unbranded and the country you bought it in.
There have been other people reporting to have the same crack, as well as a crack in the battery compartment (I am lucky to not have that) but be sure to check it out for yourself:
Update:
I just found out a few days ago that my case has started to show more cracks. Ever since I discovered the initial cracks in my case I haven't touched my stylus, and check above what happened... I am so pissed off right now. Also because of the super bad service from the T-Mobile shop, who still hasn't called me back.
Edit 2:
A picture from another users, who has a nasty crack in his phone. As you can see it is from week 44, mine is from the same week. In regard to my previous edit, another crack has formed near the other side of the stylus insert and the paint is starting to come off now. Maybe we should write a letter to Sony Ericsson and ask them to take all the phones from week 44 back...
Edit 3:
Bad Xperia list:
The info I will put up is: username: branded or unbranded (country), production week -> type of crack / other fault
01. vincew: Silver T-Mobile branded (Netherlands), 08W44 -> cracked near stylus at two places, paint coming off
02. wickedwy: Silver Unbranded (Netherlands) 08W44 -> cracked at the back
03. LZF: Silver Unbranded (Netherlands) 08W44 -> cracked at the back
04. andyboo - Silver (UK) 08W?? - stylus
05. comeradealexi - Black Vodafone branded (UK) 08W?? - cracked near stylus
06. Dryw Filtiarn - Silver 08w?? - cracked near stylus
07. boomdijk - Silver 08W?? - cracked near stylus
08. jeehaa1 - Silver Unbranded (Netherlands) 08W46 - cracked near stylus
09. brewspec - Silver T-Mobile branded (Netherlands) 08W?? - cracked near stylus
10. markda2000 - Silver 08W44 - cracked near stylus
11. Ganondolf - Silver Unbranded (UK) 08W43 - cracked near stylus
12. hvsanten - Silver Vodafone Branded 08W44 - cracked near stylus
13. YYYYY - Black 08W42 - cracked at the back
14. jackleung - Silver 08W44 - cracked at the back
15. bigmouth66 - Silver T-Mobile branded (Netherlands) 08W44 -> cracked at the back and more
16. geertbargeman - Silver (Netherlands) 08W44 -> paint coming off near stylus
17. kakalak - Black 08W46 -> cracked near battery and another pic
18. myriade - Black unbranded (Germany) 08W45 -> Plastic broken out on the side
19. VampiruX - Silver unbranded (France) 08W44 -> Cracked near stylus
20. blitz82 - Silver T-Mobile branded (Netherlands) -> Cracked near stylus
21. experia1234 - o2 branded (UK) 08W46 -> Cracked near stylus
22. [email protected] - Silver T-Mobile Branded (Netherlands) 08W44, Cracked near stylus
23. emwdava - Silver (Sweden) 08W39, cracked at the back (battery compartment
24. endebe - Silver Vodafone branded (Austria) 08W46, cracked on the side
Update: Jan. 21 2009
I've stopped updating the list of cracks, simply because I do not have the time anymore. What I did with my X1 is send it back to T-Mobile and after 10 working days I got a brand new one. I encourage all that have a crack in their phone to contact the seller and get a replacement. This is a common and acknowledged problem, you should be able to a get a fixed one or a replacement under warranty.
yep - i've got a crack there! not as big as that picture - it hasn't met up with the stylus holder yet...
mobmanX said:
yep - i've got a crack there! not as big as that picture - it hasn't met up with the stylus holder yet...
Click to expand...
Click to collapse
Return your phone and demand a new one!
i'm already going to get my x1 swapped because of a few other build quality issues (see here at esato http://www.esato.com/board/viewtopic.php?topic=177627&forum=42 )
Just waiting for o2 uk to get stock in!!!
I'm going to get mine swapped under VFs 1 month of free insurance as mine decided to jump under the wheels of a hgv * as I was knocked off my bike whilst cycling to work this morning.
* thankfully it was the only thing except my jacket that got damaged.
No crack here on the phone thanks god, I live in Sweden, but all you with a crack should return it direct!
wow this is bad (but good macro photo shot )
Well I just came back from the T-Mobile shop here in Amsterdam.
Because I was over the 8 days returning period I did not get a new one. Also they haven't heard of the problem yet.
So they told me they'd e-mail the HQ and wait for a reply. Went home with empty hands... (Left my phone number behind so they would call me after they had a reply)
Called T-Mobile customer services on my way home and they told me to send it in for a repair?! While the shop just told me to leave it like this and wait... Arght! Arses!
I also called SE just now (here in NL on nr. 0900 8998318, choose option 1) and they told me they had no reports on this issue. They told me to wait and see what T-Mobile said.
I want to encourage everyone who has this problem to call Sony Ericsson. Maybe we can achieve the same thing with the Xbox360 and the disc scratching. In the beginning they denied, till they got a lot of complaint...
Temporarily stuck!
Thanks tnyynt!
Another thing i noticed on my almost new x1 (i've mentioned this in another forum) is that the clear plastic covering the rear camera is cracked. The plastic film is very thin so i wont be at all supprised if a few other people encounter this problem sooner or later. Another one to watch out for....
one way to prevent or at least slow down the wear and tear on the stylus port is to take the stylus STRAIGHT out of the port and not pulling it out towards you in a slanted motion. THis could also lead to the cracking etc.
Had mine nearly 2 weeks now, cannot see any problems except the dirt getting stuck under the edge of the screen inset and the battery panel being loose. The latter was fixable and former, well you just have to be careful cleaning the screen.
I am keeping my X1 in a soft pouch when in my coat, seems to be keeping it scratch free as I have never found a screen protector I was happy with.
No cracks so far that I can see.
I have mine for 2 weeks now. And last week another one arrived. I never ordered 2 of them and I know this to be a mistake. The first one worked for a day or two, then all of a sudden I'm not connecting to the network anymore. This could be just because I'm migrating from anoher provider. My contract starts today, the migration including my phonenumer should be completed the 24th. Obviously I'm not sending the 2nd device backbefore things are working properly. Reading these posts about cracks and all have persuaded me to take my time in returning the 2nd unit.
Customers in Holland btw should call 09009 XPERIA (973742) and have their IMEI ready. According to the the special service for X1 leaflet they can even send you a replacement by courier.
Also bear in mind that this is a business-tool that you use on a daily basis. Dutch laws state that repair times must be "reasonable". That means it is generally longer for a dvd player than for a laundry machine. The law states that inconvenience for the customer should be kept to a minimum. Since the X1 is a daily use device you can demand a repairtime of less than 2 weeks. If the seller cannot guarantee you that they are obliged to either replace the unit with a new one or give you a temporary device while your unit is in repair.
No crack here.....
jan_hut said:
I have mine for 2 weeks now. And last week another one arrived. I never ordered 2 of them and I know this to be a mistake. The first one worked for a day or two, then all of a sudden I'm not connecting to the network anymore. This could be just because I'm migrating from anoher provider. My contract starts today, the migration including my phonenumer should be completed the 24th. Obviously I'm not sending the 2nd device backbefore things are working properly. Reading these posts about cracks and all have persuaded me to take my time in returning the 2nd unit.
Customers in Holland btw should call 09009 XPERIA (973742) and have their IMEI ready. According to the the special service for X1 leaflet they can even send you a replacement by courier.
Also bear in mind that this is a business-tool that you use on a daily basis. Dutch laws state that repair times must be "reasonable". That means it is generally longer for a dvd player than for a laundry machine. The law states that inconvenience for the customer should be kept to a minimum. Since the X1 is a daily use device you can demand a repairtime of less than 2 weeks. If the seller cannot guarantee you that they are obliged to either replace the unit with a new one or give you a temporary device while your unit is in repair.
Click to expand...
Click to collapse
Didn't know that! Nice info! Where can I find the info about the repair time?
Also can you can tell if the replacement by courier works for the X1 you get with T-Mobile aswell? Since I bought mine with a T-Mobile contract!
* Wonders if jan_hut is an ex member of Divxstation.com?
The replacement by courier is stated explicitly in the warranty card as a service to travelers in "most" regions. Obviously there are some places on the planet where couriers don't go, like the middle of the Sahara or something. But a condition is that you have to be traveling OUTSIDE of the country where you bought the device. Also the device must be non functional. A crack in the case while the device functions as it should is not a valid reason for replacement.
Sony warranty also states that it is at the sellers discretion whether to replace the unit or send it in for repair. Sony will replace or refund the unit to the seller should they choose to replace instead of repair. The reason why most sellers still opt for repair is because there is quite some administrative paperwork attached to the replacement procedure.
DS oh yeah........over 5000 posts there How have you been Vince?
vincew said:
Be sure to check your X1 out, yesterday I noticed a crack in my phone after someone else on a dutch forum telling that he had a crack in his phone.
Decided to check mine out and found out that I have a crack in mine...
There have been other people reporting to have the same crack, as well as a crack in the battery compartment (I am lucky to not have that) but be sure to check it out for yourself:
http://picasaweb.google.com/r2l.ruben/081117ProbleemSEX1#
I am going back to the T-Mobile shop in the afternoon to see if I can get my phone swapped. The thing is that the receipt says that I can change the product within 8 days whenever there is a malfunction. I am at 11 days now... Hope they will be nice enough to help me!
Please post a message in this thread if you have a crack in your case. We have to do something about this.
Click to expand...
Click to collapse
I have it exactly were you have it cracked =[ but not as bad as yours..... and im also in australia were the X1 isnt out yet. I got mine from Clove.co.uk....wonder if they will offer any solution to this ><
I compared the black version with the silver version and I noticed that the silver version uses different material than the black version around the stylus. The black version has some kind of rubber and the silver version uses plastic. So I think this only happens with the silver X1?
Is that actually true? I thought they were both plastic. Actually, before i saw this thread, I thought they were both rubber :\
You guys think something like invisibleShield or clearcoat will help prevent cracks like that, assuming its due to pulling the stylus out at an angle?
mods, i'm not sure if this is against the rules and i apologize if i'm out of line, but i really need to sell my phone. i just found out my fiance has a lump in her breast and insurance isn't going to cover everything, so i've got to sell off some things that aren't of necessity.
T8282, two minor blemishes (will have pics later, very small), screen/back cover 100% free of scratches.
installed: dutty's 2.3 extreme, that xtrakt game, hd tweak, cleanram
oem 1350 battery, extended aftermarket 1500 battery
this dock:
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}
really nice looking, charges/syncs device while charging extra battery in the back tray (you can kind of see this in the pic, that cover closes completely when not in use btw).
original box and accessories all in perfect/new condition. if no one wants this but may know of someone interested, please tell them and let me know. she goes into surgery tomorrow and i really need to get rid of this. will let go for a reasonable price, too, please help me out...
thanks,
rob
[email protected]
aim: eeffeight
icq: 364074602
ce_rob said:
mods, i'm not sure if this is against the rules and i apologize if i'm out of line, but i really need to sell my phone. i just found out my fiance has a lump in her breast and insurance isn't going to cover everything, so i've got to sell off some things that aren't of necessity.
T8282, two minor blemishes (will have pics later, very small), screen/back cover 100% free of scratches.
installed: dutty's 2.3 extreme, that xtrakt game, hd tweak, cleanram
oem 1350 battery, extended aftermarket 1500 battery
this dock:
really nice looking, charges/syncs device while charging extra battery in the back tray (you can kind of see this in the pic, that cover closes completely when not in use btw).
original box and accessories all in perfect/new condition. if no one wants this but may know of someone interested, please tell them and let me know. she goes into surgery tomorrow and i really need to get rid of this. will let go for a reasonable price, too, please help me out...
thanks,
rob
[email protected]
aim: eeffeight
icq: 364074602
Click to expand...
Click to collapse
To everyone else,
If any of you are looking to deal with this person, PLEASE remember to either deal locally. If you cannot, make sure you get his actual phone number (test the number), etc etc. If you're paying via paypal because you cannot pay locally, please make sure HE is verified.
I cannot stress this enough. I'm a victim to people who carry the same story of "insurance won't cover everything", "I need the money by X date or the lenders are going to come after me", etc. There are people who will play with your sympathy and pity, please be wary of those people.
And most importantly, if you're paying via Paypal, send the money on a weekday. If the person doesn't ship the item out within the day itself, cancel your payment on the same day itself. If this person cannot commit to shipping on the same day itself, look elsewhere (.e.g. if you guys chat about the whole procedure and stuff during the weekend, then only pay on Monday when the seller can also ship on the same day itself).
Always remember, if a deal is too good to be true, it probably is. (Also, trust your gut. Don't try and over-rationalize over your gut-instincts. If something feels off, call it off immediately. More than often, you'd be surprised how accurate your gut-instincts were).
I speak entirely out of experience as to how I was ripped out of my 650 USD a month or so ago. Being a student, this really, really hurt me because I took the time to save for the phone and it's not like $$$ grows on a tree or something.
@Topic Creator: I'm not here to tell you that you're a liar, I'm only here to give other people a few helpful advice, so please don't take my intentions as trying to put you down. There's no way I can verify what you're telling me as true, but if your wife is really sick, I can only tell you that I hope she gets better.
Good luck to everyone,
Cheers.
you can check my paypal verification here: https://www.paypal.com/us/verified/[email protected] (you may have to login to paypal as it's https).
verified us premier member for 8 years on the 27th of april.
i can give my cell number and any other contact info necessary...
local pickup is more then welcomed, located in southern calfornia.
thanks for the bump.
ce_rob said:
you can check my paypal verification here: https://www.paypal.com/us/verified/[email protected] (you may have to login to paypal as it's https).
verified us premier member for 8 years on the 27th of april.
i can give my cell number and any other contact info necessary...
local pickup is more then welcomed, located in southern calfornia.
thanks for the bump.
Click to expand...
Click to collapse
ce_rob,
I see, you are indeed a verified member. I apologize if I seemed like I doubted you, although that was not my intention.
I hope everything goes well for your fiancee. Is it a benign lump, just a cyst, or is it something more? I really hope it's benign!
Cheers.
i've been scammed myself, so i know how it feels. though your post seemed a bit overbearing, i don't fault you for wanting xda members to be safe when performing transactions. they say it's benign, but will be following up a month or so after surgery to make sure nothing else develops. thanks for the kind words!
ce_rob said:
you can check my paypal verification here: https://www.paypal.com/us/verified/[email protected] (you may have to login to paypal as it's https).
verified us premier member for 8 years on the 27th of april.
i can give my cell number and any other contact info necessary...
local pickup is more then welcomed, located in southern calfornia.
thanks for the bump.
Click to expand...
Click to collapse
How much are you looking for it ?
around $600 +shipping or picked up, since i see you're in LA.
i appreciate the offers and interest, everyone...reasonable or not. still for sale...
Hey!
First, I'm sorry to hear about what happened!
I am however interested in getting an Touch HD as soon as possible myself, and I am located in Los Angeles and would only prefer to meet up to do a deal.
However, since I've been looking at getting the Omnia HD whenever it gets out, I could skip that and get an Touch HD instead, if its for a reasonably good price, especially being an used one.
So I really don't want to be close to 600$ like you said in a previous post, I would love to only get the phone and charger if it could bring down the price, heck, if you would like for me to trade my N95 8GB to bring down the price more I would do it.
Let me know what you think, if anything thanks for at least taking a look at my post.
Hope everything gets better!
I may also be interested in getting a second one if you would be down for selling just the phone/charger. Let me know...
it shocks me to the core every time i hear of someone denied life saving treatment over money, and in the wealthiest country in the world more over i really hope you and your fiance get sorted, my thoughts are with you.
+ 1 totally agree.
Your government needs to address your medical care and get something like the NHS and stop spending so much money on weapons and military and instead spend it on your people & public relations
My heart goes out to you and I hope everything turns out well. Hopefully someone will buy your phone asap
Rich
thank you for all the kind words, guys. i've been in and out the hospital for the last week (my fiance is back home now, thankfully). she's recovering, but has a follow-up next week. either way, i've had a lot of people make offers and back out last minute, so i've listed the item on ebay. i am, however, willing to sell it outside of ebay if someone from here wants it. for pictures, go to my ebay listing found here: LISTING and scroll to the bottom. again, thanks for everything guys!
Hope its going for the better man!
Well I'm interested, but I'm only going up to 450$ as the highest since I in touch with 2 other people selling it for that price atm. I can however meet in person with you it seems unlike the other ones so that would be great but I think 450$ might be too low for you, and I don't know if you would exclude some things to make it cheaper.
If not, best of luck with everything! I hope for the best for you and your fiance! Take care man!
thanks again for the interest, but if you can get it for $450 from two other people, i'd say buy both and sell one of them! that's a great price for the HD. =)
the winning bidder flaked! and the other person that bid $600 just won another auction, what bad luck!! =( anyone interest for $600 shipped 2day air via fedex? US only...will split shipping if anyone out of the country is interested...lmk asap please!
Are there any scratches on the device? As far as on on the screen or on the bezel, back, sides, etc?
ce_rob said:
the winning bidder flaked! and the other person that bid $600 just won another auction, what bad luck!! =( anyone interest for $600 shipped 2day air via fedex? US only...will split shipping if anyone out of the country is interested...lmk asap please!
Click to expand...
Click to collapse
Gutted for you, hope you manage to sell it; I HATE it when that happens on Ebay Good luck.
cRaCKwHoRe said:
Are there any scratches on the device? As far as on on the screen or on the bezel, back, sides, etc?
Click to expand...
Click to collapse
If it's in pretty good shape I'll take it off your hands... let me know in a PM.
I was unlucky enough to break my screen on my HD2, nevermind I thought its insured. So I sent my phone off Monday lady from vodafone told me on the phone this morning its been repaired and sent back to store, so I quickly went down to store to see its arrived back still smashed toi pieces. They said I could have any phone I wanted, I said ok I want a HD2.... guess what they dont bloody stock em anymore, so now I dont know what to do ive tried everything spoke to insurance customer services etc and there all saying the same thing. The annoying thing is its still been sold for vodafone business users but they point blank refuse to give me one of them.
This is a word of warning for anyone who has insurance through them.... CANCEL! because you'll be screwed over if your device breaks like mine
Hi, you may find you can locate and purchase the phone yourself and bill them for it, have you tried this. Note though they will try to say this is not part of the agreement but remind them of you statuatory rights and ask them to put it in writing that you cannot source you own phone if they cannot, then see what they say.
Im not a Vodafone business customer. I bought the HD2 online and after 2 weeks rang them up for a replacement due to various problems I had with it. They said that was no problem and to my utter surprise they sent me a replacement HD2 the next morning.
I believe the direct number for returns/replacements they gave me was 08448540430 s you could give that a try.
On the otherhand, my Dad has a Bold 9700 and he is a business customer and my account is under his name so maybe that's why they sent me a replacement, although she didn't mention that at all on the phone. Also if you bought it in a shop maybe it's different? Either way you should be ok if you kick up enough of a fuss, or hanging up and trying different people. When it comes to customer services you can get good people and bad people, just pot luck.
Give it a try and see how it goes. Also can I ask how much the insurance is per month?
I ordered my hd2 through the net and pay 10 pound a month for the insurance, I think all I can do at the moment is hold out and like you said keep trying to talk to different people. I just find this whole thing so ridiculous, its not my fault Vodafone have decided to drop the HD2 in favour of the IPhone surely the idiots would have kept stock back for these incidents now all they say is I can have any phone from their current range, but as you all know nothing compares
"YOU'RE" abv. of "you are". EG: "If you're with Vodafone..."
Tell your friends. Thank you!
I got called and by vodafone and they offered me a £10 month with first month free insurance for my HD2. The guy said on the phone its insured for up to £1000 pound and £250 for accesories, phone is only £500 so its should be no problem getting a replacement.
They are trying to fob you off. I would go to a shop and request to speak to a manager regarding the matter, after that request insurance T&C papers and get the address for head office complaint regarding the matter and remember to get managers name and branch number for including in complaint.
Ruudfood said:
"YOU'RE" abv. of "you are". EG: "If you're with Vodafone..."
Tell your friends. Thank you!
Click to expand...
Click to collapse
"YOU'RE" abv. of "you are" EG: You're a twat...!!
Your friends already know. Cheers!
Ruudfood said:
"YOU'RE" abv. of "you are". EG: "If you're with Vodafone..."
Tell your friends. Thank you!
Click to expand...
Click to collapse
I want to be your friend too.
Sorry for my punctuation error, hopefully most people with an ounce of intelligence knew what I meant, I thank you.
beyondthought said:
"YOU'RE" abv. of "you are" EG: You're a twat...!!
Your friends already know. Cheers!
Click to expand...
Click to collapse
Touche!
The basic tenet of an insurance policy is that it should put you back in the same postion as you were just before the claim arose.
In your case, this means they are legally bound to replace the HD2 with as near a match as can be sourced. Nothing else in the Vodafone catalogue even approaches it, so they are not within their rights to fob you off with something inferior.
Insist on a like for like replacement (1GHz processor, Capacitive screen, WM6.5), or demand the funds to buy a new one. If they still refuse, threaten then with a small claims court writ, and report them to the FSA. They are charging you for a premium device; thye have no option but to honour it.
I think its pathetic service from vodafone really. Cxx my insurace with voda because if they cant repair the damm phone they wont give me two of the only phones I want as a replacement, an iphone ot a htc hd2.....so whats the point. sh!t service, sh!t company and i'll be going back to o2 at the end of my contract.
Roguexmg said:
I got called and by vodafone and they offered me a £10 month with first month free insurance for my HD2. The guy said on the phone its insured for up to £1000 pound and £250 for accesories, phone is only £500 so its should be no problem getting a replacement.
They are trying to fob you off. I would go to a shop and request to speak to a manager regarding the matter, after that request insurance T&C papers and get the address for head office complaint regarding the matter and remember to get managers name and branch number for including in complaint.
Click to expand...
Click to collapse
Thats crazy, I'd be fuming mate!!!
Ruudfood said:
"YOU'RE" abv. of "you are". EG: "If you're with Vodafone..."
Tell your friends. Thank you!
Click to expand...
Click to collapse
Worlds most helpful post.................. bell end!
I never ever ever ever ever take out insurance with the phone company. O2 tried to flog me their policy. Like Vodafone, it's overpriced.
I've been with CUSC http://www.cusc.co.uk/ for many years.
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got me right on the funny bone with that one...still giggling 5 mins later
perhaps it would be prudent if I referred to what made me giggle..
http://forum.xda-developers.com/showpost.php?p=5318059&postcount=10
personally I rely on my house and contents insurance which has £2500 personal posessions covered for all eventuallities/misfortunes regardless of location (and yes I did check with them that it would cover my HD2)
Karlos G said:
Worlds most helpful post.................. bell end!
Click to expand...
Click to collapse
Was pointing you to Touch Response also helpful? I don't think your abuse was really necessary!
I have 2 questions about an S5 that I bought on eBay.
How can I tell if it is a refurbished/reconditioned/used model?
Does what the seller told me sound fishy?
#1. Refurb?
There used to be an RTN menu on other Samsung devices -- you could get to it by dialing ##786# or *#*#786#*#* but that doesn't work on my G900H S5. You also used to be able to get to it by adding com.android.hiddenmenu to some custom launcher but that doesn't work on my S5.
There are many working hidden configuration/diagnostic dialer options that work for me like the service menu - *#0*# But that's not telling me what I want to know.
Any advice to definitely confirm that my device is a reconditioned, refurbished or used phone? Can I tell if it was ever registered on Google Play?
#2. Fishy eBay seller?
Cutting to the chase...
I bought an SM-G900H (Galaxy S5 Octacore) from an eBay seller with 20 to 1 positive reviews and thousands of sales so I was feeling good that everything would be OK. Unfortunately, the phone was clearly used and the seller told me that it was not but that this is normal for the box to be opened so that the phone can be checked for counterfit and/or carrier lock.
Have you ever heard of this? Does this make sense?
I'm not posting the sellers name because I don't want to disparage their reputation in case it is just me being paranoid.
The phone arrived and I noticed that the one sticker looked a little funny and it was already cut so I proceeded with extreme caution.
The first thing that I noticed was that the protective cover on the front had an air pocket. (This is my 4th S5 so I'm an expert at unboxing by this point.)
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"lightbox_download": "Download",
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Next, I turned it over and notice that the protective cover on the back had been off for sure -- in fact it was even torn!
But I went ahead and put in the battery without touching the protective covers. The phone powered up 63% battery and went straight to the home screen -- no prompts to set language, nothing. IT WAS ALREADY SET UP!
Finally, I looked closer and noticed that the "do not accept if this seal is broken" seal had actually been cut and someone carefully put another larger sticker on top to cover that up.
So, I requested a return from eBay and Jenny called to explain that my phone was 100% new and that it is normal for foreign phones to be opened by customs (later changed to "Samsung distribution center") in order to "make sure they are not counterfeit." I asked her about all the items and she answered the questions by talking and talking. She told me that phones need to be checked to make sure they are not carrier locked. I countered each with more questions and she told me more stuff.
I asked about the sticker and how customs would have similar Samsung stickers to use when they opened the boxes. She changed to the "Samsung distribution center" and said it was normal. I said that it was a foreign phone so Samsung USA doesn't have anything to do with it, right? She changed the subject to ask if I knew about Beats headphones and told me that there is a huge counterfeit market for these and that all of them are opened.
I asked why it was already set up -- she said they needed to start it completely in order to check the carrier lock.
I asked why the protective cover would need to be removed to turn on the phone and check it as I didn't need to do this to turn it on.
Our conversation went on like this for 17 minutes.
In the end, I said nothing but did actually feel a little better about keeping the phone then I went to bed and now it's a new day.
DOES THIS SOUND FISHY TO YOU?
HAVE YOU EVER HEARD SUCH A THING?
WHAT WOULD YOU ADVISE ME TO DO?
How much did you pay?
Have you checked that everything works properly? Knox flag status in download mode?
Download the app Phone INFO and check the counters there (headset connect and charger connect), also check the manufacturing date or anything else that could be fishy.
Paid $630 -- they are now selling them for $549!!!
drakester09 said:
How much did you pay?
Have you checked that everything works properly? Knox flag status in download mode?
Download the app Phone INFO and check the counters there (headset connect and charger connect), also check the manufacturing date or anything else that could be fishy.
Click to expand...
Click to collapse
EDIT: I paid $629.99 (the rest was for fast shipping). No, the KNOX was not tripped.
THANKS for the tip on Phone INFO...
Based on this I am outing the seller -- it was <<<name removed>>> who has 16788 reviews.
Just looked -- they are now selling them for $549 (only a week later)!!!!
http://www.ebay.com/itm/Samsung-Gal...57555?pt=Cell_Phones&var=&hash=item338d717eb3
Ouch, yes, the bad thing is that they told you that no one had used it before.
I'd been more at ease if they told me that they test the devices before shipping to avoid bad feedback and duds...
Can you show them this evidence? Maybe there's a misunderstanding and you can get some compensation or can file a claim with PayPal as item not received as advertised (since you bought it as brand new condition and paid such price).
drakester09 said:
Ouch, yes, the bad thing is that they told you that no one had used it before.
I'd been more at ease if they told me that they test the devices before shipping to avoid bad feedback and duds...
Can you show them this evidence? Maybe there's a misunderstanding and you can get some compensation or can file a claim with PayPal as item not received as advertised (since you bought it as brand new condition and paid such price).
Click to expand...
Click to collapse
Yes, I did send pictures of my evidence when opening my return case with eBay. Then I got the call. I too would have felt better if the answers were more like, 'we open to make sure there are no duds' and not the 15 minutes of empty talk. Also, there is no reason to rip the protector if you're just opening to check for duds. Someone that does this all day could open so nicely that no one could ever tell.
For the future it is best to do it with PayPal instead of eBay because the money gets locked and the sellers deal with you MUCH quicker.
I assume that I should have ZERO problems getting my money back because eBay will make it right. I also have a good feeling because Jenny from <<<name removed>>> also sounds like a nice and honest person.
Maybe this was just a fluke?
The thing I didn't mention is that this is my second phone from them -- the first one had a bad card reader so it's quite a string of bad luck.
Regarding the "compensation" idea -- the phone is basically without warranty because it is a foreign model so Samsung USA won't even answer calls on it and there is no way to get it fixed if I find another problem.
I think that I'm just done.
I meant compensation from the seller, it might be a misunderstanding or bad shipment. Could happen.
Maybe they can send you something to make up for it? That's customer service 101.
drakester09 said:
I meant compensation from the seller, it might be a misunderstanding or bad shipment. Could happen.
Maybe they can send you something to make up for it? That's customer service 101.
Click to expand...
Click to collapse
Yes, I understood exactly what you meant by "compensation" -- I just jumped to a different train of thought.
That train of thought is that I don't want a used phone which might have been returned for any reason, especially if it's not serviceable in the country that I live in. For example, maybe I might not test/use bluetooth for 6 months and the reason the phone was returned was because of a bad bluetooth radio. Do I need to Q/A every feature?
Thanks again for all the help and advice!
Anyone else have different advice?
I remember a while back looking at the official thread for that app PHONE INFO on xda, that users who had brand new Samsung phones also had 2/3 uses of the headphones and charger.
So I guess the phone ports are tested before being boxed from factory, but don't hold me to that.
The ripped protective plastic is a bit worrying though. As the woman said it went through customs, who knows how they treated your phone.
About them setting up the phone and checking if it's counterfeit, sounds understandable too, I've read lot about fake samsung s5's and I'd rather that company never-msrp, check before sending it you, rather then for you to find out its a fake.
Also to ensure peace of mind, the PHONE INFO app, has a refurbishment check in the menu.
I just got a new Samsung S5 and after reading this thread, decided to download the Phone INFO app from the play store. My headset connect count shows 4 (I have not yet connected a headset), and my charger connect count shows 6. I know my phone is definitely brand new. It was purchased from a larger electronics retail store in my country and the phone was definitely sealed. My screen protector was similar to the OP's, where the top left hand corner has a slightly bubble.
Having said all of this, if you feel the phone is not 'new', and that is what you have paid for, I would be returning the device.
OOOPS!
stalli0nUK said:
I remember a while back looking at the official thread for that app PHONE INFO on xda, that users who had brand new Samsung phones also had 2/3 uses of the headphones and charger.
Click to expand...
Click to collapse
o0xx0o said:
I just got a new Samsung S5 and after reading this thread, decided to download the Phone INFO app from the play store. My headset connect count shows 4 (I have not yet connected a headset), and my charger connect count shows 6. I know my phone is definitely brand new.
Click to expand...
Click to collapse
Thanks for the updates.
OOOPS!
Now I feel bad about naming the seller -- she was super nice on the phone and the phone was shipped very quickly. That being said it wasn't in new condidition, someone tried to cover that up (on the outside) and I find it odd that customs would have Samsung "DO NOT ACCEPT IF SEAL IS BROKEN" stamps. I wonder who really put the new seal on top of the old seal.
But I still feel bad if I in any way slandered them (which I obviously clearly have). Especially if was incorrect in my reason for doing so.
Still interested to hear more comments about your counts and/or methods for checking a phone and/or what you would do in my case.
alex_tytn said:
Thanks for the updates.
OOOPS!
Now I feel bad about naming the seller -- she was super nice on the phone and the phone was shipped very quickly. That being said it wasn't in new condidition, someone tried to cover that up (on the outside) and I find it odd that customs would have Samsung "DO NOT ACCEPT IF SEAL IS BROKEN" stamps. I wonder who really put the new seal on top of the old seal.
But I still feel bad if I in any way slandered them (which I obviously clearly have). Especially if was incorrect in my reason for doing so.
Still interested to hear more comments about your counts and/or methods for checking a phone and/or what you would do in my case.
Click to expand...
Click to collapse
What you can do is edit your previous posts - add a note or remove the names...
alex_tytn said:
Thanks for the updates.
OOOPS!
Now I feel bad about naming the seller -- she was super nice on the phone and the phone was shipped very quickly. That being said it wasn't in new condidition, someone tried to cover that up (on the outside) and I find it odd that customs would have Samsung "DO NOT ACCEPT IF SEAL IS BROKEN" stamps. I wonder who really put the new seal on top of the old seal.
But I still feel bad if I in any way slandered them (which I obviously clearly have). Especially if was incorrect in my reason for doing so.
Still interested to hear more comments about your counts and/or methods for checking a phone and/or what you would do in my case.
Click to expand...
Click to collapse
looking at my s5 box, which i purchased from my mobile carrier EE (one of the biggest service providers in the UK)
you can see in the picture I've taken I have a second broken seal sticker. nothing to worry about bro, test all the phones features to make sure they work and check for scratches etc.. if all is ok, you have yourself a good 8 core s5, now stop being so paranoid lol enjoy your phone!:victory:
IMAGE OF MY BOX
drakester09 said:
What you can do is edit your previous posts - add a note or remove the names...
Click to expand...
Click to collapse
:good: DONE in the post and picture.
stalli0nUK said:
looking at my s5 box, which i purchased from my mobile carrier EE (one of the biggest service providers in the UK)
you can see in the picture I've taken I have a second broken seal sticker. nothing to worry about bro, test all the phones features to make sure they work and check for scratches etc.. if all is ok, you have yourself a good 8 core s5, now stop being so paranoid lol enjoy your phone!:victory:
IMAGE OF MY BOX
Click to expand...
Click to collapse
Wow. THANK YOU!
I guess that I need to stop reading so much conspiracy stuff. Actually I just Google'd "conspiracy theories" and have a lot of studying to do -- there are millions of them!!!
http://en.wikipedia.org/wiki/List_of_conspiracy_theories
My new out the box s5 had a headphone count of 4
Sent from my SM-G900F using XDA Premium 4 mobile app
Guys, there are no refurb S5's on the market unless it has been repaired by some seller himself and resold. Refurbed units have not yet had time to go through the refurbishing cycle which takes close to 2 months. If any of you had their phone broken by something covered under warranty, you'd all get a new unit provided by your carrier and not a refurbed unit.
All of you that bought on ebay simply bough a used unit sold as new.
polish_pat said:
Guys, there are no refurb S5's on the market unless it has been repaired by some seller himself and resold. Refurbed units have not yet had time to go through the refurbishing cycle which takes close to 2 months. If any of you had their phone broken by something covered under warranty, you'd all get a new unit provided by your carrier and not a refurbed unit.
All of you that bought on ebay simply bough a used unit sold as new.
Click to expand...
Click to collapse
Good points.
One bad thing about having an octacore in the US is that Samsung won't support it. As soon as you tell them the IMEI (required to open a case) they tell you to call someone else.
alex_tytn said:
Good points.
One bad thing about having an octacore in the US is that Samsung won't support it. As soon as you tell them the IMEI (required to open a case) they tell you to call someone else.
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Yeah, it makes sense. But thats not Samsung's fault. The carriers push samsung to act that way. In canada, you never have to deal with Samsung, you simply call your carrier, tell them your phone is not working, and if after their basic troubleshooting steps the phone still doesn't work, they send you a new or refurbished unit with a return box to send back your defective unit. It's much better that way as you have no down time. Also, it means no matter if your phone is rooted and you fried your cpu because you dont know how to overclock, samsung never has to approve of the return. I know that because i fried my s3 by overvolting and overclocking my phone and i still got a unit provided by my carrier.
Sent from my Galaxy S5
appinfo shows 3 headphone uses on my phone as well and I have never had any inserted
Sent from my SM-G900F using Tapatalk
Thanks for the advice about this program.
I got a replacement just today from T-Mobile and wanted to see if it was refurbished or not and my counts are 80 on headset and 260 on charger.
So that answers my question.
So much for the expectation of a new one they told me.
If it don't fix the wifi calling issue that line had it will be going back.
Phone Info app was helpful
I'm thankful to see this thread today. I just got a Galaxy Tab 12.2. When i turned it on it didn't go through the normal setup. Then I found the device name was "Ballsac Bob Cannon."
Before thinking too much about that I changed the device name. I was connected to my work network and felt the device name might be considered inappropriate.
When i got home, i fianlly started trying to use the device. It was so slow! I found ,myself waiting on everything . For a high end device like this, thats a problem.
So this morning I took to xda to find out if there is a way to tell if it was used. I used the Phone Info app. The charger has been connected over 40 times!!! And the refurb check shows its refurb or not genuine....
FWIW, the headset counter also said two. A previous poster commented this might be normal.
Also, i got to looking at the list of wifi networks. Its been connected to "amzn-guest."
Looks like I'm calling Amazon today!