hi guys.....i`m a new member in this forum.
right now, i have problem with my xda exec and need your help badly.
the problem starts with phone gets slower and it seems needed to be "soft reset" as always with the pocket pc.after i did the soft reset, the phone wont turn on.because of it, i try to perform hard reset on my phone, after i pushed 0 to restore factory default, the only message i got is "clearing now" for about 1 sec and after that the exec turn off again. i try this hard reset for several time and the result is still the same.
i also read in this forum how to get into the "boot loader mode" but there is nothing happened with my phone after i perform the 3 button push.
so, PLSSSSS let me know if any of you could solve my problem with my exec.......
btw, i already try to connect my exec with my pc and the message i get is unknown usb device
Andi, please don't cross post, and please use a helpful topic title.
Forum rules state this.. please read.
V
hi guys.....i`m a new member in this forum.
right now, i have problem with my xda exec and need your help badly.
the problem starts with phone gets slower and it seems needed to be "soft reset" as always with the pocket pc.after i did the soft reset, the phone wont turn on.because of it, i try to perform hard reset on my phone, after i pushed 0 to restore factory default, the only message i got is "clearing now" for about 1 sec and after that the exec turn off again. i try this hard reset for several time and the result is still the same.
i also read in this forum how to get into the "boot loader mode" but there is nothing happened with my phone after i perform the 3 button push.
so, PLSSSSS let me know if any of you could solve my problem with my exec.......
btw, i already try to connect my exec with my pc and the message i get is unknown usb device
sorry for u guys who`s already open my thread and thank u so much for trying to help me.i already solve my problem after i read in one of the threads from this forum. thank u so much to this forum, its the greatest mobilephone forum ever .......its true....
After (I think) successfully upgrading to WM6, I've had a few problems...
1) I can't seem to soft reset anymore (holding down Power at the top + the reset button)...it seems the only way I can now reset my unit is by physically removing the battery...
2) I can't access the bootloader SERIAL mode...I can access the options for the kernel hive and formatting storage, but no success being able to get into USB mode to reflash my unit
Any help or suggestions would be greatly appreciated - I only bought this phone on Friday
1. This was hard reset in WM2003 - for soft reset just press the reset button
2. You need to press and hold power+reset+record(WMP) buttons at the same time
I suggest you read WIKI first before asking questions which are answered a million times
Thank you for the prompt reply.
I can understand your frustration with many people constantly asking these questions, but please don't make me feel like an idiot when I've actually read the Wiki and tried Googling the problem prior to posting.
To clarify, I know *how* to access the SERIAL option (I had to do it to upgrade from 2003 to WM6 to begin with). My point is that holding Reset+Power+Record doesn't work anymore. It just continues the boot process and goes straight to the Windows Mobile splash screen. The reset button, in and of itself, does nothing at all. I've tried everything from just tapping it a few times to pressing and holding it for upwards of 30 seconds...but it doesn't seem to do anything for me.
Try to hold and press power+record+cam buttons then press reset while holding those buttons.
Yeah, it does nothing...I have a feeling that the actual reset button is no longer working on the unit...not sure if that's to do with the upgrade to WM6, or if it's a hardware problem and just happens to be coincidence :-/
don't take xplode's advise wrongly. it's just that reading AND understanding the WIKI is important especially for beginners like yourself.
if you think you've successfully upgraded to WM6, it's probably because of the "Congratulations" message that was displayed... well, you're almost there, though not quite.
try to fully understand the no/yes/yes instruction in the WIKI... the reset+power+record combination is NOT what you should be doing. it has been replaced by another... here's the thread that could guide you... http://forum.xda-developers.com/showthread.php?t=327978&highlight=kitl
and here's the pertinent wiki page...
http://wiki.xda-developers.com/index.php?pagename=HTC_Blueangel_WM6_WizzardUpgrade4
good luck and welcome to the BA community.
Anyway if this that you try to explain is that the hardware buttons no longer work, you can try the MTTY method, if you have read the wiki you already know what exactly to do
Thanks raymonds, I will try not to, but I just don't want people thinking I'm yet another new member that doesn't read anything before posting, because I know how much I hate that too...I tried reading up on my problems for 4 hours last night before deciding to post because I couldn't find anything else to help.
I have successfully upgraded to WM6 and went through the no/yes/yes steps - the issue is that I want to go back to WM2003 or WM5...they seemed far less problematic for my phone for some reason..one problem I'm facing now is that my BA, pure and simple, no longer recognizes that I have a cellular carrier at all, making it essentially useless as a phone. When I try to go into SIM Manager, it hangs for a while, then goes into the screen saying that only emergency calls can be made...but when I try to put in my PIN, it says "Unknown SIM error", though the SIM works fine in my other phone...
I'm trying to use the Power/Reset/Record to either try reflashing in the hopes that'll resolve my issues, or downgrade...either way, it's not allowing me to do so, and I obviously can't do this while the phone is booted into WM6. It just seems like the reset button is no longer working, since neither combination that uses it (Power+Reset or Power+Camera+Reset) works anymore.
try to downgrade with MAUpgradeUT_NOID.exe, and then reupgrade, another thing you can do is to reflash the radio rom. The MTTY method resets bootloader settings which may be the solution to your problem.
MTTY under Windows XP is explained HERE
xplode, mtty requires one to do the power+reset+record combination, which he currently cannot do.
is this a second-hand unit?
Hm, there was another way to put your device into bootloader mode but i have never tryed it, in most of the WM2003 upgrades there was EnterBL.exe, and when you copy it to the device and execute it the device goes to bootloader mode...
but it also creates problems - read here
Also i had problems in the past with the latest version of MTTY (1.45) and used previous one 1.01 which worked like a charm
Sweet - thanks xplode and raymonds for your time.
Unfortunately I can't try these as I am at work right now, but I do appreciate the suggestions and will try them as soon as I get home.
If I can't get it to work, oh well - off to the service depot and a (probably) expensive lesson learned.
Please keep us updated, about your issue
Thanks guys...
So, I'm taking it that the radio stack is now corrupt, since it's no longer even showing a version number on my BA. I tried the methods xplode suggested - when I enter the unit into KITL mode, I take it I'm supposed to use USB Active as the transport method, since MTTY won't recognize a device otherwise, and my phone just boots into Windows from that point.
When I try to run MTTY though, all it does is display "kITLª" over and over again...I'm not sure if that's normal, or even how to enter a prompt of some kind...
I'm starting to wonder if maybe I should just take it to the depot, pay the $75 I was quoted, and learn my lesson... :-/
Any other suggestions, or am I just totally doing what you suggested wrong?
You do not need to enter KITL because this is used to debug your WM build using Platform builder
Just try to put your device to botloader mode and then use MTTY to instruct the bootloader what to do, or just reflash radio and then new rom
Hi, I updated to WM6, the 5.2.1938(Build 18538.0.7.0.PV.HAT), reset the device with Power-Reset, pushed in the Power-Record-Camera (just the Record-Camera didnt do it for some reason), set the no-yes-yes, but cant proceed. The guide suggests either the Center button at the bottom, or the Mail button, neither have any effect on my device.
What sould I do?
Or is nothing supposed to happen, and I just need to reset it again?
Thanks,
RMSe17
Reflash the Device and hard reset again. There is also another way to hard reset after the flash process. Check the wiki if forgot how exactly but it should be there or do a search on it.
You NEED to execute the No/Yes/Yes ...
if you pressed the Mail button...(that's the second button from the left on the 4button quicklaunch) the screen will go white... it will format your Storage then recopy the one from the flash rom.
Read my instructions HERE how to hardreset....
or
search for MTTY hard reset
SilverSamurai said:
You NEED to execute the No/Yes/Yes ...
if you pressed the Mail button...(that's the second button from the left on the 4button quicklaunch) the screen will go white... it will format your Storage then recopy the one from the flash rom.
Read my instructions HERE how to hardreset....
or
search for MTTY hard reset
Click to expand...
Click to collapse
Ok, found out why it doesn't work.. my mail button is broken (I didn't realize it because I never used it). So, is there anything I can do aside from opening it up, and trying to fix the button?
ouch! tried a search for an alternative to the mail button but sadly no go... guess you have to fix the button itself.. probably just needs to be cleaned...
awww... but you havent tried the Second option i suggested.
try to search for MTTY... that's a remote control terminal/console/client for the bootloader.
i think there's a command there to hard reset your BA.
SilverSamurai said:
awww... but you havent tried the Second option i suggested.
try to search for MTTY... that's a remote control terminal/console/client for the bootloader.
i think there's a command there to hard reset your BA.
Click to expand...
Click to collapse
You are right, I glanced right over it. Looking now!
how dit it go? can you post what you did for others might see.
Hi,
I would like to know how to do a hard reset without acces to soft?
My pharos is locked at the HTC icon at the start!
Please tell me, I need help
rtfm....
its descibed in the manual!
I have lost the manual but find how to do : cam+comm+reset.
Thank to close this thread
hmm in my manual it says press both softkeys and reset... wait till message and then press send.. but ok