Database Users

Wizard wont turn on - however lights still flash?????

Im currently using the imate rom 2.16.9.1.wwe Rom date 2/6/06 extrom version 0 2.16.9.101
It has been working fine for the past few weeks and the performane increase has been much better. I was also using the oush mail which also worked well. Then a few days ago I started to have a few problems with the phone, basically it would look as if it was working the lights flashing, however when I went to turn it on it wouldn’t turn on. The only way to resolve this si to soft reset the handset. This problem is now occuring on average 2 times a day! I havent even installed any new software!! Thwe only major incident before this started happening was I used skype twice! But havent used it since! I have also stopped push mail cause I thought this maybe the issue but it didn’t solve it!
Its so annoying cause I think the device is operating normally cause I see the flashing lights however it cant do anything cause it has frozen!
Any ideas???
I was thinking of going for a hard reset but if I restore my backup ive taken with spb will this not just reintroduce the problem?

just to add for further info i have no apps running and the
program memory is total - 44.01mb
in use 19.67mb and Free 24.34
thats after a soft reboot!!

This might be a really silly suggestion, so appologies if it is, but could it be just the backlight turned off for some reason so it looks like the device is off when it is actually on?

No, I don't think that it is the backlight as I am also now experiencing this same problem ... approx 1 - 2 time daily. You think that the phone is functioning until you try to use it. Only option is soft reset.
Any help on this would be appreciated.

no at present a soft reset is the only cure and even then it may occur again later on! Bluey HK are you using the same rom as me??? the imate one?

its done it twice already today and its only midday! the last time i was just browsing the web, closed the browser, then switched it off and then couldnt turn it back on! Do you think it may be a memory leakage issue????

This happened to me yesterday on my T-Mobile MDA. I am running the latest T-Mobile_RUU_Wizard_2210401_221_20710_ENG_US image from xelencin.
What appears to have triggered the problem for me was attempting to connect to T-Mobile's My Email app to download mailbox settings while the signal level is too low or intermittent (Wi-fi and Bluetooth were disabled).
The backlight would not turn on and I could observe the My Email app trying to access the server.

it sounds as though it may be a bug connected with a GPRS connection???

ahh its done it again, this time i wasnt doing anything just died! I think i am gonnna have to do a hard reset cause this is making the phone unuseable!

if i do a hard reset and then install a back up is there a high possibility that this will reintroduce the bug???

its not the backlight
my 8125 is having the same damn problem. its nto a backlight issue, as it just stalls, and the past 4 times its done it, i've just removed the battery and turned it back on as a soft reset wont work, and i can't it to react to any commands. this is either a software issue all our phones are dying. i was having this problem with summitter's previous 2.17 rom, then updated to the recent 2.17.11 aku 2.2 rom... thinking the upgraded rom is what it needed...NOPE... still crashed. almost all instances i believe are when the wifi connection was active. but i could be making that up, i'm positive on 3 occasions it was with a wifi connection active. but not too sure about the 4th.
this is making me insane, and we need to figure out whats up~!

to expound on the problem:
one time i was in the middle of checking voicemail, then tried to delete, but the screen wouldn't light up, and it wasn't responding to my option 7 to delete command. the other time was in the middle of a phone call. something's up....

i am having the same issue with my 9100, its running the latest offical rom, mine does it whenever it feels i dont believe it is wifi or gprs related as i have the problem at time when i have been using neither.
there does not appear to be a link to any software i am using either
any ideas?.

yea- i get the same sometimes, i go to take my phone out of standby and it wont do anything, the power button doesnt work- the light just flashes. sometimes it freezes on the today screen, the power button dont work or anything. really need to sort this!

any ideas? any1 else get this? its where u put ur MDA in standby, and next time u press power button 2 turn on nufin happens, but the leds still flash at the top!

yep i still get the problem! still no cure!

I have exactly the same problem... I just pick up my device from my pocket to use it, I press on the power button once but the device won't wake up from the standby mode. I wish someone can give us a cure.

Low Battery...
I had this happen to me once recently...for me it was becuase my battery was too low. Freaked me out, because everything looked good, but I would power on and get nothing! Right after it started it powered on for a sec then quit. I had to put it on the charger and leave it for a couple hours to get a good solid charge, then everything was fine. Hope this helps....

thanks for the response, unfortunately mine is definately not related to the battery charge!

mine hasnt done it in the last day, ive been leaving it a while before putting it into standby. i used to exit my app (messaging or whatever) and shut it off straightaway, but i give it a sec or 2 to make sure its all good
and its doin ok so far!

Wi-Fi doesn't seem to work

I just got this phone a week ago, and its been working perfectly fine other than the Wi-Fi. Every time I try to connect the phone just jams, I have to take the battery out to restart it. It takes me up to the available wireless connections, asks me for the password, and once I've entered in the password its stuck.
Anyone else come across a problem like this? Or does anyone know if I'm doing anything wrong?
Thanks in advance!

Shipra said:
I just got this phone a week ago, and its been working perfectly fine other than the Wi-Fi. Every time I try to connect the phone just jams, I have to take the battery out to restart it. It takes me up to the available wireless connections, asks me for the password, and once I've entered in the password its stuck.
Anyone else come across a problem like this? Or does anyone know if I'm doing anything wrong?
Thanks in advance!
Click to expand...
Click to collapse
With this type of problem, ie one that is not meant to happen - it should not freeze, then I would normally suggest a soft reset (as you have tried). I would now carry out a hard reset. (Get yourself a good full backup programme like SPB so when you hard reset you can get backup up with all your applications and settings in around 10 minutes).
Mike

help

got a htc phone and my phone keeps freezeing i need to take the battery out then put it bk in to get my phone it keeps happening alot. took it to a shop and they say they reflashed but it didnt work any body got any ideas thanks

First of all, while the phone is working.. BACKUP all data.
Then try this...
Hardreset (I don't see any other solution).. then RESTORE data.

If the above post doesn't work, then maybe you should have that unit replaced while it's still under warranty (I assume)...

I also experienced the same a while ago. All of a sudden, after 2 weeks of using, it hung. The only thing I did was having it a day connected to the internet and loading 150 emails into the newly created account. I experienced a slower operating system, though, and the hanging of the Jade could be linked to this full inbox.
Btw. no additional software installed or tweaks. At that time, I only had NoData installed and TomTom.
For some reason, when the backlight went off, the wake up hard button on the Jade didn't function either, so I had to take out the battery every time to make a call. Rediculous...
The solution for me was indeed to hard reset. Soft resets or configuration chagnes didn't work. After the hard reset, no problems anymore...

Problem

Hey everyone, I'm not sure whats going on with my HD2. Last night I was transferring my stuff from my fuze to my HD2 with PIMbackup, and it went well but after a little while it started acting a little weird. I transferred about 1200 sms messages, which I'm thinking makes it act a little weird because of the amount but I'm not sure. Then I started getting an error report saying a problem has occured with services.exe, and after that it froze and would not turn off, so I had to take the battery out and put it back in, but then the same problem happened again ten minutes later and I did the same thing again. And just now about 20 mins ago it froze and I did the battery thing again, but when it started back up it was very sluggish and I checked task manager but there were no programs running. I am confused about this because I got this phone yesterday and since then I havent really used it since I havent unlocked it yet, I have at&t, but I did install a program from the marketplace called wallpapers, but I'm not sure if thats the issue
I appreciate any help

did you transfer programs and registry settings? cos tarts not a good idea even between roms on the same phone, let alone across different phones.

no all I did was use the PIM backup and restore utility to transfer over appointments,call logs, contacts,messages,speed dials, and tasks. I dont think it transferred any registry files or anything

anyone know a fix to this? If not, will hard resetting my device do the trick?
Also, if I hard reset the device, will i lose all the stuff the phone came with like the transformers movie and programs, should I also remove the sd card while doing the reset?
any help is appreciated

The transfer of backed up SMS files, on occasion, can have a seriously negative effect on a "new" or different device from which they came and/or originated.
Try downloading an application called, MemMaid, and run the "Advanced Cleaner" which can run quite the detailed scan of all your system files, various cache folders, and much, much more.
Your device is fine, just a little cluttered I'm sure.

Ok, now I'm scared. I dont know wtf is going on, for some reason my phone wont turn on, I did a soft reset and the phone came on and it was sluggish, so I left it alone and it went on standby, then I pushed the lock button and it didnt turn on, the buttons just lit up, nothing else. So I took out the battery and put it back in and loaded it up and it was sluggish again, so I pushed the lock button to put it in standby and pressed the lock button again and the screen didnt turn on, but after a minute or two it turned back on, weird The weird thing is that after the error report for services.exe comes up and then the phone goes back to normal, no sluggishness.
So I just wanna know if I should hard reset it, or return it or what?

Definitely do a hard reset before trying to return it.

Money2g said:
Ok, now I'm scared. I dont know wtf is going on, for some reason my phone wont turn on, I did a soft reset and the phone came on and it was sluggish, so I left it alone and it went on standby, then I pushed the lock button and it didnt turn on, the buttons just lit up, nothing else. So I took out the battery and put it back in and loaded it up and it was sluggish again, so I pushed the lock button to put it in standby and pressed the lock button again and the screen didnt turn on, but after a minute or two it turned back on, weird The weird thing is that after the error report for services.exe comes up and then the phone goes back to normal, no sluggishness.
So I just wanna know if I should hard reset it, or return it or what?
Click to expand...
Click to collapse
Try a hard reset and let us know how it goes. Don't worry, I've never actually heard of anyone bricking their device with PIM before

only the buttons lighting up when you press power is well known and called "sleep of death"
theres a thread in normal hd2 section called "hd2 died....or did it?"
have a read of that.

well i did a hard reset and everything went back to normal, it mustve been one of the programs i had installed, which were the bn ereader,marketplace,those games.

Seems like the SMS client likes to barf all over itself when people get a lot of texts going. I had about 2k texts going and my phone acted all kinds of crazy. I deleted most of them and it works fine again.

thats what i was thinking too. So does anyone here know how I can transfer all my text messages without it messing up my phone?

anoying white screen

Hi guys, this is my first post here and I hope someone can help me please!!
I got my phone 5 weeks no problem till last night,
basically when I am in screen lock state and then go unlock, I keep getting this anoying WHITE screen which coveres the whole screen and only on the top in narrow blue band it say "wiedges setting" to get out of this, I have to press the return button (on the right ) and it goes away , this happens everytime I go to lock position (after it stays in that position for 5 minutes or more),
Also I noticed even DURING my call after about 5-6 minutes through out the call this white screen appears and it ALWAYS goes away as soon as I press the return button.!!
so please tell me how to get ride of this?
if not, how to reset the phone without losing my apps and data? if I do factory reset is my apps will stay in andriod market, or do they also get deleted?
my phone IS NOT rooted phone.
what can I do, this is really killing me, as its everytimes into my face.
Please help me...
thanks so much
ps. is there any way that I can reset the phone to previously saved version! (3 days ago lets say),?

Sounds to me like an app causing this, as it seems it wants you to alter some settings.
Can you think of any apps you have installed since it started happening? It is usually always the fault of a dodgy app when you have issues.
I am not sure you can restore the phone back 3 days if you havent already done a backup.
Restoring your phone won't necessarily help as you will probably end up re installing the bad app once you are done.
I would try taking off some apps that you installed recently or anything you think might affect the screen.
Good luck and i'm sure someone else will be able to help
Biff.
edit: if it only started last night, is there anything you've installed just before it happened?