Need Help!! Blackberry client on X01HT - 8525, TyTN, MDA Vario II, JasJam General

I have problem getting blackberry client to work on X01HT that I had bought last week.
Currently I owned a dopod 838 pro and X01HT. I had no problem installing and getting it to work on dopod 838 pro but when I install the client on X01HT, the blackberry service will show "not connected" then "stopped". No matter how many time I restart the service / reset/ flash the unit to other carrier's rom or different bootloader version. It just doesn't work.
The X01HT has Supercid and are able to flash to any rom without problem. Just could not get the BB client working.
I had tried using different version of BB client 2.1.2.20 and 2.1.2.16.
Wonder is there is anything different hardware wise btw 838pro and X01HT apart from the keypad layout.
Both 838pro and X01HT has dopod English 1.23.707.4 bootloader 1.04.
I had also test flashing the 838pro and install the same BB client and it works on every single rom that I flash to including HTC, Cingular, Imate..
Can someone please help me. Thanks.

What airtime provider were you using on your dopod? I know that bb connect only works if the phone / pda you are using it on has the stock rom installed for the airtime provider that you have your BB contract with.
For example, I have a Vodafone BB contract. If I put a Cingular or O2 ROM on my pda and try and re-install BB connnect I will get the same error as you. The carriers tend to block devices that dont have the correct ROM installed.

They might be true, but I have a Treo 750v (Vodapone ROM) on a Cingular network and BB Connect works fine.

Thank you for your kind input. I am using the same sim card swapping between the 2 units when I am testing. As mentioned, both 838pro and X01ht are using the same rom, both are supercid. The only difference is Hermes 100 / 200 which hardware specifications are the same.
Do you think if flashing the MDA Vario II rom on X01HT might make it to work?
i.e. At least get the PIN being register on the BES server, coz right now, after I install the BB client on X01HT, not only it didn't connected, when I look @ the PIN is said "Pending".

By the way, I am using T-mobile carrier in US.

X01HT Blackberry issues
Hi Mate, I have the same problem, ROM 1.23.707.4, Radio, 1.06.. did you ever find a solution?

Related

Have to restart phone to regain GPRS connetion

I Have to restart phone to regain GPRS connetion every now and then. I have radio version 1.01.00 and rom version 1.03.00 WWE. My provider is Vodafone in sweden.
If I go to flight mode and back to normal then I can connect to GPRS again. Should I uppgrade my I-Mate to get it to work? Any Ideas what to do?
I've heard of people with similar problems, you need to upgrade your Rom, if you wanna stay relatively safe, upgrade to:
Rom Version: 1.72.00WWE
U can get this from club imate
I'm afraid I can´t find the rom on the Imate Club site. But you belive my problem will be solved by uppgrading the rom right? I´ll have to search for it then. ;c) Thanks.
I sure don't see any version 1.72 on Club iMate at JAM Device Support. The latest available upgrade I see is:
Radio 1.01.00
ROM 1.03.143 WWE
Where do you see version 1.72?
Frank
I believe he's referring to the wrong device. 1.72 was for the I-Mate Pocket PC - not the Jam.
Ok. I have posted a case to Imate and they where about to send a file to correct the problem but I got an emty mail.
Imate support don't know what this is. I'm back on the hunt. Anybody else having the same problem with theirs? Please let me know in this thred
Sincere Apologies, I was in fact dreferring to the I-mate....didnt realise this thread was under magician
Got an ansver from Imate. They sent me an PDF file where they showed me how to set up the GPRS connection. The problem is, been there and done that. I’m totally lost here. Is it only me who has this problem with “magican” and Vodafone? (In Sweden). Frustrating! ;c(
Note: With my P800 and the same location and same SIM = no probem at all.
I have the exact same problem with Vodafone gprs in Sweden
Hi Robert
I have the exact same problem with GPRS. I am also a customer of Vodafone in Sweden. I have this problem regardless of the device I am using. I have been running Qtek 2020, 8010, 9090 and S100 (magician) devices with the same problem for quite a while now.
I have started to think that this is not a device problem. It is probably a problem with Vodafone GPRS. I have contacted their tech support a couple of times about this. So far we have tried disabling/reenabling GPRS on my account and switching to new Sim-cards. None of this has worked so far.
I am using their twin cards service switching between different phones, I am not sure if this has anything to do with the problem.
best regards
Christofer
Thanks a lot for giving me this feedback. I'll talk to Vodafone right away.
Solution: I know that Telia supports the magican device because they have them for sale. My solution was to call Telia and tell them that I wanted to use them instead. Its a covards solution but Imate blames Vodafone and Vodafone blames Imate.
I have an old Qtek1010 on Telia, and it is behaving just like your Magician on Vodaphone. Sometimes I have to actually remove the SIM and put it back in again to be able to reconnect.
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
bamse said:
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
Click to expand...
Click to collapse
My gprs connection seems to stay connected ok even when the machine is switched "off". I have an imate jam on o2 in the UK.
I don't know if it stays on forever because i tend to log off gprs so i can go on line through bluetooth.
Simon
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
I have several collegues who are not experiencing these problems with Qtek devices on Vodafone network. So it does not seem to be a general problem.
RobertDahlberg said:
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
Click to expand...
Click to collapse
I just talked to Telia today as my GPRS broke down totally and there was just nothing that would make it connect. The person I talked to was very helpful and professional and we managed to isolate the problem to my SIM card. Being a brand new SIM I received just two weeks ago I though that just anything but the SIM would be more probable. It was very evident though as my SIM would not work with GPRS in neither mine nor a colleauges phone but the colleauges SIM would work just fine in both.
My new SIM will arrive on monday, and then hopefully it will not be too long before my S100 arrives as well
Ok, thats somewhat god news. Then there is hope to accually use this expensive piece of toy as it is suppose to.
Some input…
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
Re: Some input…
Johnny said:
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
Click to expand...
Click to collapse
It will not. For two reasons:
1. There can only be one network connection at a time, and the activesync connection counts as a network connection (you can use network passthrough to use the activesync connection for network access from the PPC).
2. You can not have a GSM voice connection and an active GPRS connection simultaneously because they share the same radio hardware. Simultaneous GPRS and Voice would need two radios in the phone, and although it has been part of the GSM specification for quite some time there are no such device available on the consumer market yet.

BB Connect on XDA Exec??

Has anyone set the XDA Exec up to work with Blackberry yet?
Is the BB Connect software available for Universal users to download?
tonyb15re said:
Has anyone set the XDA Exec up to work with Blackberry yet?
Click to expand...
Click to collapse
Surely we need to be waiting for AKU2 for push email?
Yeah, my company has Exchange 2003 and BES, so I would prefer to be spoiled for choices.
I really just asked the question because:
- Sometime before the Universal launched, HTC & RIM announced that BB connect could be used on their devices (I assume that's if operators wanted to support it).
- Since then I have not heard one thing about BB Connect running on an HTC PPC.
BillB said:
Yeah, my company has Exchange 2003 and BES, so I would prefer to be spoiled for choices.
I really just asked the question because:
- Sometime before the Universal launched, HTC & RIM announced that BB connect could be used on their devices (I assume that's if operators wanted to support it).
- Since then I have not heard one thing about BB Connect running on an HTC PPC.
Click to expand...
Click to collapse
This of course is in the ideal world, we already have BES in place which works well, I had a BB7100V before I foolishly bought the XDAIIS with its poor Bluetooth but reasonable BBConnect software, my only choice for corporate email is BB.
Will the BlueAngel Cab work on the Universal? I know the OS is different but surely the underlying code is not too dissimilar. The reason Im looking for the Universal is for a better BT stack to work with all my devices e.g. car kit, phone headset, activesync.
Almost working, but not quite
I managed to get the T-Mobile BB Connect software installed on my Qtek 9000 using the current ROM (AKU1). I also installed the desktop software and got it talking to the device and synched (desktop). All policies and services got loaded from our BES server.
The only remaining "minor" problem is that it won't connect online to the UK RIM servers. Can't find a log file with enough info, so I'm not sure of the cause. Over in the Wizard forum people have mentioned that RIM may block certain IMEI/PIN combinations.
Since this is a German Qtek updated with the generic English Qtek ROM, running T-Mobile BB Connect software, connecting to my BB account with Swisscom, can't say as I'm shocked. :?
I've got a call in to see if we can fix it, though.
Ever optimistic....
ok I now have this working with a Tmobile UK Rom as the base and Tmobile BBconnect software, works very well, you will get the PIN from the service you will however not get an IP address, I spent over a week trying to debug this, it appears that theres something hardcoded somewhere that requires the match between the ROM and the BB software before it will work. Dont ask me what as I have no idea, I'm now hoping that O2 bring out a version soon as the Tmobile UI sucks with its gay pink logos and buttons....
BB Connect up and running with Swisscom
With help from tonyb15re, I was also able to get Enterprise BB working. It took a very specific ROM which appears to be matched to the BB Connect package. The device is a generic Qtek, the carrier is Swisscom, all the ROMs are T-Mobile UK.
The ROM which works is (from the FTP site):
UNI_TMUK_12032_120_10600.exe
Other T-Mobile ROMs and the latest generic Qtek ROM did not establish a connection.
Thanks again to tonyb15re for the help.
Hi,
Where did oyu get the T-mobile BB connect software from?
Scott
In the Wizard forum, they mentioned that the files were supposed to be on the XDA FTP server. But when the server got trashed a bit ago, the files disappeared. Therefore, I picked them up from T-Mobile Germany. Look here:
https://after-sales-service.t-mobile.de/eg_online/t-mobile/t_mda_vario.htm
The first two links under "Software Updates" are the BB Connect client and the Desktop program respectively. They are language aware, so the program will run in English, even if the installer is German.
Best regards,
bassettg said:
In the Wizard forum, they mentioned that the files were supposed to be on the XDA FTP server. But when the server got trashed a bit ago, the files disappeared. Therefore, I picked them up from T-Mobile Germany. Look here:
https://after-sales-service.t-mobile.de/eg_online/t-mobile/t_mda_vario.htm
The first two links under "Software Updates" are the BB Connect client and the Desktop program respectively. They are language aware, so the program will run in English, even if the installer is German.
Best regards,
Click to expand...
Click to collapse
Hi, Can u confirm the following works fine on Universal or Universla clones
Thanxs cheer, Taurus
Yes. If you use the exact T-Mobile ROM together with the Vario BB Connect package, it works properly on my Qtek 9000 in Enterprise mode. I cannot verify the Internet mode.
Good luck,
bassettg said:
In the Wizard forum, they mentioned that the files were supposed to be on the XDA FTP server. But when the server got trashed a bit ago, the files disappeared. Therefore, I picked them up from T-Mobile Germany. Look here:
https://after-sales-service.t-mobile.de/eg_online/t-mobile/t_mda_vario.htm
The first two links under "Software Updates" are the BB Connect client and the Desktop program respectively. They are language aware, so the program will run in English, even if the installer is German.
Best regards,
Click to expand...
Click to collapse
I just re-uploaded the files again (and fixed the thread in the Wizard forum)
I currently have a Blue Angel running 2003 and a Tmob uk rom 112 and the BB connect software, the BES works really well. To answer some questions I have some info that you may need. My company runs BES over voicestream (Tmobile USA) in the service contract it only provisions for the BES push mail on the blackberry.net server (linked to voicestream) Sooo what I am getting at is this, if your company only signed up for the BES push that is all you are going to get. If your company signed up for the BES and internet then you will be able to use the blackberry server and the mobile telephone companies wap or web client ip address.
In other words unless your plan includes web access via the internal modem you are not going to be able to get to the internet via the cell phone.
You will be able to get to the internet via the wireless lan card tho!
Also just another note,, when you connect to the BB client you get your corporate mail but if you enable the wifi then it disconnects from the BES, you have to then reconnect to the BES after you are done with the wifi session.
Some of my findings -
The BBConnectt from T-Mobile works ONLY with the
UNI_TMUK_12032_120_10600.exe
It works using ANY BB service provider.
The biggest problem is that the ROM UNI_TMUK_12032_120_10600.exe
is damn old, slow, the RAM is leaking and it is not stable at all.
Otherwise this is all ok. Today i will try to run BBConnect on my Universal using latest QTEK ROM and RADIO + TMO Extended ROM. I do not really beleive that BBConnect software is sticked to the EXACT TMO ROM. Will keep ypou informed.
I've tried it on the older O2 ROM, spent days trying to get the TMO BB Connect working on that, it didnt work, I even downgraded the radio to 1.06 which didnt work, the only combination I could get to work was the latest Tmob rom. works well for me, was going to upgrade to the latest O2 but cant be bothered..
I managed to get BB connect working on optus australia by installing the T Mobile UK rom as mentioned above... but then I went and upgraded the radio to 1.09 and everything stopped working from there.....
thats because for some obscure reason it needs 1.0.6 radio.. Try downgrading the radio..
I can't seem to get this to work, I have the right ROM and BB connect software in my Exec and the BB service is running but it will not do lookups and I am not getting mail....
Could someone post the right rom and bb software again to make sure I have the right one?
Many thanks...
New QTEK Radio 1.11 works
Just to share (apologies if someone else has already shared)...
I have the "standard" T-Mobile AKU1 ROM (vodafone SIM on a O2 Exec) and just tried upgradding the radio to to the new QTEK 1.11 radio......and it WORKS!
QTEK Radio rom is on the FTP site. Looks like we are no longer stuck with Radio 1.06.
I had to install the standard ROM Package first, then just upgrade only the radio (after BB connect was installed) - all connected perfectly.

T Mobile MDA for Cingular/ AT&T, am i losing benefits?

I got a T Mobile MDA for a great deal even though i have the old Cingular/ AT&T service. I was wondering am i losing any features or benefits since i am using a T Mobile device with the different carrier. As in am i losing benefits of not having T Mobile or not purchasing a Cingular 8125 or even the Qtek or K Jam version.
If you were in my position would you just sell the unit and purchase the Cingular or other Wizard version available?
I appreciate any tips.
I would just reflash it with a cingular rom from the ftp site, It will work perfect.
would the cingular rom be better than the tmobile rom?
obviously it makes sense since i have cingular, just wondering if i would notice anything different or useful
I have the MDA also on Cingular Blue...
I just reflashed to the Dopod rom when I got it... just set the data settings and I was good to go (couldn't stand the pink)... even took the T-Mobile logo off.
If you are not using data then I don't think it'll affect you at all using the T-Mobile rom.
Help
How do I flash the Tmoble mda to the Cingular 8125 firmware. I tried to run the firmware update from cingular and I get a message that says unable to update check PDA. My tmobile mda is unlocked. I need to flash to the cinguarl firmware in order to use all of my media net options

Need Help on X01HT / Blackberry client

I have problem getting blackberry client to work on X01HT that I had bought last week.
Currently I owned a dopod 838 pro and X01HT. I had no problem installing and getting it to work on dopod 838 pro but when I install the client on X01HT, the blackberry service will show "not connected" then "stopped". No matter how many time I restart the service / reset/ flash the unit to other carrier's rom or different bootloader version. It just doesn't work.
The X01HT has Supercid and are able to flash to any rom without problem. Just could not get the BB client working.
I had tried using different version of BB client 2.1.2.20 and 2.1.2.16.
Wonder is there is anything different hardware wise btw 838pro and X01HT apart from the keypad layout.
Both 838pro and X01HT has dopod English 1.23.707.4 bootloader 1.04.
I had also test flashing the 838pro and install the same BB client and it works on every single rom that I flash to including HTC, Cingular, Imate..
Can someone please help me. Thanks.

Blackberry connect - service won't start

Please forgive me if this has been covered. I have scoured the forums with no avail. I am trying to get Blackberry connect to work on Cingular. I am using a Cingular 8525 latest Cingular rom unlocked with the blackberry connect unlimited plan. During installation of the bbc client, the service drop down box is grayed out. Once installed, the service shows stopped, pin pending, ip address not connected. Any ideas? I have tried the latest HTC South African rom, all different versions of the bbc client software, and various apn settings (blackberry.net). It seems like the bbc client is locked to specific roms. Any help is greatly appreciated.
I had the same problem, never solved it, therefore I sold my Tytn.
I believe the version 100 (XDA Trion) doesn't work with BB.
I have bbconnect running on latest HTC ROM on Vod V1605, works very well.
dropped in first time, this is a corporate account connected to our BES server not a Provider BB Service. I do however have a BB account through Vodafone to access the corp BES.
mras said:
I had the same problem, never solved it, therefore I sold my Tytn.
I believe the version 100 (XDA Trion) doesn't work with BB.
Click to expand...
Click to collapse
Hi,
I have the same problem with two MDA VARIO II (T-Mobile (Germany) Version of Hermes device):
I called T-Mobile and got the information that HTC changed something on there device so that the Blackberry Software client will not work any longer.
This problem is very new and T-Mobile works with RIM and HTC to solve this problem.
The problem is that the Protocol version will not displayed on the last page of the Blackberry client and the client will not create a blackberry pin.
The very friendly T-mobile guy (Blackberry support line) explained my that there will be a new blackberry client or a rom / radio update to solve this problem.
For me I gave back both devices and will wait some time until the problem will be solved.
Perhaps someone here has another solution.
Erik

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