Database Users

crashing upon recieving text and overnight

Hi,
i know this has came up alot, i was just wondering if anyone has found a fix for the xda exec crashing when a text is recieved. This does not happen to me often but it does happen and is quite annoying as the text is lost sometimes.
Also i find that sometimes when i leave my phone closed in clam shell mode overnight i wake up and open the phone but it seemed to be crashed. There was one night when my girlfriend sent me 3 txts during that night and she got delivery reports saying they were delivered,once i turnt my phone on in the morning it was frozen and i had to soft reset but didnt get any of her txts. Im now trialling to leave the phone on in standard pda mpde (screen facing out) overnight to see if it happens this way or not.
Michael
p.s: im using the standard rom that came with the phone
rom: 1.13.48
radio: 1.04.02
protocol: 42.37.P8

Yes the problem is very much there still. I have been using the Jasjar for almost 3 months now. During these 3 months this is my 2nd Jasjar and the problem is on both my units.
The chances of SMS freezing the Jasjar is more likely when the available RAM is below 17 MB. So what I am doing to reduces chances of this happening is to soft reset when the available RAM is below 18 MB. However this is still no gaurantee though it does reduce the chances of the Jasjar freezing upon receiving a text message.
This is a very annoying problem as this makes the whole thing so unreliable. You will never know that a text message has come through and caused your Jasjar to freeze till you need to use your phone again, and if during this period someone tries to contact you his call will not get through.
May I also mention that a few days back I also upgraded my Jasjar with the O2 ROM but the problem was still there. Furthermore I am convinced that this problem is not being caused by any 3rd party software. I can say so with confidence because I have hard rest several times and found the problem to be there even when no third party software was installed.
My only hope is now a ROM upgrade which I heard is due in December. I this does not solve the problem at least for me I can say that I am quitting and the Nokia 9500 will be my next phone.
Regards

@mho,
which mode are you using. I had the SMS freezing problem with my JJ but with my Exec in Corporate mode I have not suffered this. However, I have noticed that since I downloaded the latest ROM from the O2 my Exec is less stable then with the original ROM!

i am using the corporate mode, its mroe stable than the basic mode but upon recieving ssm it still crashes.
i think im going to call o2 today and ask them to change my phone. I thinking of samsung sgh-i300 now.
such a shame cos i really like the exec, if i didnt need a reliable txt function so much i wouldnt really care about it.

When I tried the O2 ROM on my i-mate Jasjar I also opted for the corporate mode and this still did not solve the text message freeing problem. I therefore shifted back to the original i-mate Jasjar ROM
Regards

Did you guys have Pocket Informant or TCMP + ffdshow/ac3 codec pack installed by any chance?
My SMS was perfectly fine until yesterday I installed the above, and upon receiving an SMS my exec (corp) hung...
Hard resetting now...

doody said:
Did you guys have Pocket Informant or TCMP + ffdshow/ac3 codec pack installed by any chance?
My SMS was perfectly fine until yesterday I installed the above, and upon receiving an SMS my exec (corp) hung...
Hard resetting now...
Click to expand...
Click to collapse
I have TCMP installed and running on the original corporate ROM and NEVER had the crash upon receiving SMS.

When I had my JJ I did get the freezing problem with receipt of a SMS - but I was also using Pocket Informant. On my Exec on Corp mode I don't use Pocket Informant but use Agenda Fusion and have never suffered the SMS issue. Looks like it could be a third-party app (I also may have used a Today screen plug-in on my JJ, which I don't use anymore) causing the SMS problem.

OK this is starting to peeve me..... hard reset, didn't install TCMP, only installed PI trial and SMS hang issue is back...argh!

no, i had no 3rd party apps and it still hung. I think someelse also didnt have any 3rd party apps and had this problem too.

thx mho... I'll test it out for a day or two more and if it still hangs I'm calling O2. I have a suspicion that it's an issue to do with the memory leaks, probably due to filehandles not being closed when accessing an SD card with LOTS of files in it.

Happening again after being ok for 2 days... calling O2 today...

Yes it is true... I am having same prob too... Even after hardreset without any 3rd party applications, after a while after softreset, my phone does freeze... Some time I am not even able to read the message.

Not sure how scientific this is - but I had the 'crash on SMS' quite a bit in the first week or so of using my Exec.
The first time it happened, I thought it might be to do with insufficient resources, so I regularly closed down background tasks and did occasional soft-resets to 'clean it up'. This didn't seem to make much difference.
HOWEVER, this week I've basically just made sure POutlook is actually running at all times, and I've not had a single problem.
When I fancy the old 'close all tasks' if I've got a load of apps running in the background - I just follow it with a swift press of the "envelope" button.
It SEEMS to be working!

FunkyMagic said:
It SEEMS to be working!
Click to expand...
Click to collapse
Except I spoke too soon. Graaagh. :evil:
Came back to a flashing orange LED, opened up to see, and the thing had frozen.

doh! :evil:

I had the SMS freeze problem with my JJ now I only have it with email download over GPRS. Unfortunately a lot of Universal fans here don't think there are any problems with the Universal while the rest of us are trying to find workarounds. A bit annoying really.

It must be from the service provider, because someone already tested it after a hard reset with nothing installed and still getting these SMS freezes. It could also be the phone. It is hard to pinpoint because I don't see any Cingular-USA complaining of SMS freezing. As most Universal users are in the UK.

If it's any consolation.....happens to me once in a while too.....don't think it could be the network.....but maybe some O2 files??

no freeze but SMS just not received
see my post - only receiving some SMS - this is related to an XDA 2i
on O2 network
the more I trail this forum for SMS issues the more I am concerned that this is a serious bug with the phone.
I have done extensive troubleshooting on this and can confirm that it is a) not related to any loaded SW or backup, b) happening on nearly all XDA derivates to some extend, C) is mainly related to the unit trying to "wake up" (which is normal for SMS receive). Pattern seems to be that combined with a weak signal the XDA wakes up, looses network, re-aquires but the receive failed. The confirmation that the message was received is however already deliverd as the XDA woke up. I can re-create this behaviour at will now. If you send two messages within a short time frame the Second message only will be received. So it is definitely related to the unit waking up.
My XDA was with O2 for repair twice and no change in behaviour. they have agreed to exchange - but see above - form the posts here I think that it is a general problem with the unit

Microphone stops when I hit a numberkey if I'm calling an interactive menu system!

Ok, this is a real doozy.
This happened on my original Hermes, and now it's happening on my (three day old!) new one too (just tried to Ring Areti Internet to speak to someone on behalf of one of my clients, and the moment I pressed 0 to speak to someone the microphone seems to just cut out).
The root of the problem is: I can ring a number, whatever, and if I get to a menu system, I tap in the appropriate number to navigate through the system. However, the moment I do so, when I do eventually get through to someone they can't hear me. I can hear them fine, but my microphone has totally cut out - and even trying things like hitting mute / unmute makes no difference.
If I don't press a button, and either hang on until the menu system just puts me through to someone, the mic works fine. The worst thing about this problem is that it's unpredictable; it can happen all the time or it can just happen every so often, and there's no visual or audio indicators to say otherwise that the problem is occurring.
My two Hermes models are quite vastly different in model: the old one was an HT634 and this one is a 643, so the question of the problem being a hardware one spread across several models doesn't apply. This is REALLY ANNOYING, not only does it piss off the person on the other end but if you're stuck in a queue waiting to speak to someone for 20+ minutes, finally getting through and finding that you can't be heard is TOTALLY ANNOYING!
What's even more confusing is this: I thought it might be a permanent problem, so I tried ringing my home phone, then getting my friend to make like an interactive menu system and just say "press 1 to test this, press 2 to confirm that this is a really stupid thing I'm having to do for you, press 3 to confirm that you don't mind me hitting you after we're done testing this idea of yours"... You get the idea. I pressed a button (more than one in fact, the second time I tried it), waited the appopriate length of time that it would take in the real world to get connected, and started speaking - and the person on the landline could hear me fine.
The problem was also present (and intermittent) on my first Hermes, but it was unpredictable. I'm not in a great 3G signal area, and as I look at my phone at the moment it's gone back to GPRS. I also noticed on the MoDaCo forums that some people in London were suffering from problems where they couldn't hear callers, but the person at the other end could hear them fine (they suppose, as they weren't hung up on even though they couldn't hear their caller) - they had to force their phone back to 2G to resolve the problem. However, my microphone doesn't cut out during normal phone usage, so it's just really bugging me that I can't figure out why the hell this is happening!
My Hermes is pretty much stock: T-Mobile ROM, nothing cooked or patched, I just have the odd little bunch of harmless utilities installed: a screen cap application, Map24 Mobile, Microsoft Reader, Media Metrics Meter (usage tracker, you get paid £5 a month for submitting your stats to them so it pays for the Web 'n Walk), Opera Mobile, TCPMP, SMSDRFix, Vibra Switch, WM5NewMenu and Total Commander... They're the only significant additions.
This is driving me nuts! I never had this problem on my old Alpine, though granted it was on O2. I've even had this problem when calling the T-Mobile support line! Which as you can imagine is MOST frustrating.
Anybody have even the faintest idea as to how to solve this problem? It SEVERELY hinders my ability to ring any kind of helpline or support / sales line... And until I found an alternative (direct dial) number to get through to T-Mobile Customer Services, I wasn't even able to ring them!

had exactly the same problem with a Vario II. I couldn't set up my voicemail!
Exchanged unit for a new one and now works fine. No problems so far

flashflash said:
had exactly the same problem with a Vario II. I couldn't set up my voicemail!
Exchanged unit for a new one and now works fine. No problems so far
Click to expand...
Click to collapse
Argh... It took me long enough to get this replacement!!! Vario 2s are like golddust at the moment.
What model number is your new unit? Mine is an HT643 (first one was a 634)...

Phone freezing

Hi,
I have a big problem with my Tytn (sorry if this is already been posted). Quite often the phone freezes, making it impossible to turn on again. The only thing that works is a soft-reset. What is worse, is that when the phone is in this state, although the green light is regularly flashing, it is unable to get phone calls even if the caller gets the normal ringing signal. No trace is left of the call, neither in calls list! This is a really serious issue: please, let me know if you have an idea of how to solve the problem.
Thanks!

I am having the same issue. I haven't been able to isolate it. I was havign to0 restart 1-2 times a day. Same systems press the power button nothing. Lights blinking everything looks ok. but nothing on the screen. and i miss calls. really pain in the ass. I loaded mobile secretary and it hasn;t locked in a day or two which is odd.
I also sometimes have to rpess the power button two times for it to wake

me too
It's happening to me too. I will lose service and the phone doesn't go out and poll automatically when service should be good. It may show 1, 2, 3 bars then when I try to make a call it hangs, and then get an x and a Y!, then searches for service. I have the GSM only hack installed and the activesync workaround and it still does this. It is not useable as a phone.

do a search in this forum.
one relevant thread here:
http://forum.xda-developers.com/showthread.php?t=285974

With all due respect, there is no solution where the link leads to.
I am having the GSM problem also. Just from time to time I am noticing an exclamation mark near the 'antennae' icon in the top bar. When I tap it, I read 'Service unavailable' in the balloon. From that point I may either soft-reset, or switch GSM flight mode on and off, which brings the PIN code keyboard and the phone works again.
I really don't think it is related to power saving, as it happened a few times in the car with TyTN on external power.

mnez said:
With all due respect, there is no solution where the link leads to.
I am having the GSM problem also. Just from time to time I am noticing an exclamation mark near the 'antennae' icon in the top bar. When I tap it, I read 'Service unavailable' in the balloon. From that point I may either soft-reset, or switch GSM flight mode on and off, which brings the PIN code keyboard and the phone works again.
I really don't think it is related to power saving, as it happened a few times in the car with TyTN on external power.
Click to expand...
Click to collapse
I think warmkiwi's link may be relevant to jimwormold's original post, which may not be related to your and angled1's problem of failing to poll correctly after dropping it's signal.
Mike

yes, it was. sorry, i should have quoted the original author (jimwormold)

well, sorry for being so picky on you :|
Now when we have defragmented the conversation I wonder if the GSM problem is reported more widely? and what is supposed to do in order to isolate the problem and fix it...?

jimwormold said:
Quite often the phone freezes, making it impossible to turn on again. The only thing that works is a soft-reset. What is worse, is that when the phone is in this state, although the green light is regularly flashing, it is unable to get phone calls
Click to expand...
Click to collapse
Sorry to do a "me too" posting, but I experience the exact same symptoms. There is no obvious pattern to when this happens, but it is a major problem, as there is no way (other than trying to switch it on) to distinguish whether the phone is working or not at any given moment.
I am running the latest (South African) ROM on my Vario II.

Philip said:
Sorry to do a "me too" posting, but I experience the exact same symptoms. There is no obvious pattern to when this happens, but it is a major problem, as there is no way (other than trying to switch it on) to distinguish whether the phone is working or not at any given moment.
I am running the latest (South African) ROM on my Vario II.
Click to expand...
Click to collapse
Given this thread now appears to have two distinct issues running together I better be clear that I am referring to the lock-up/freezing issue not the dropped GSM signal issue!!
To be honest there are quite a few possible causes for the freezing issue(s). I would suggest searches and the wiki on such things as (and you may or may not have tried some already):
1. Use of a Task Manager to properly shut running programmes otherwise they contiue to run in the background
2. Proper shutting down of Active Sync in addition to any task manager you may have, as it can re-start itself automatically (particularly overnight. Look for the "Fake Server Trick")
3. Always shut down Wifi when not in use (vital particularly overnight but also good practice to avoid lock ups)
4 For overnight and possibly other quiet times you can consider having your device automatically perform a soft reset to clear any running programmes that may block alarms/receipt of mail etc. Look for such things as xbar or SK schema
Mike

mikechannon said:
Given this thread now appears to have two distinct issues running together I better be clear that I am referring to the lock-up/freezing issue not the dropped GSM signal issue!!
1. Use of a Task Manager to properly shut running programmes otherwise they contiue to run in the background
2. Proper shutting down of Active Sync in addition to any task manager you may have, as it can re-start itself automatically (particularly overnight. Look for the "Fake Server Trick")
Click to expand...
Click to collapse
Yes indeed, although I think that both: a Phone App problem, and a GSM signal problem, are indeed the same, maybe only differently percepted and described by users affected.
I need ActiveSync to be running in order for DirectPush to work. If it conflicts with the phone, it makes the device unusable concerning push email functionality.

mnez said:
Yes indeed, although I think that both: a Phone App problem, and a GSM signal problem, are indeed the same, maybe only differently percepted and described by users affected.
I need ActiveSync to be running in order to DirectPush work. If it conflicts with the phone, it makes the device unusable concerning push email functionality.
Click to expand...
Click to collapse
I agree they may be cause and effect for some folks. Although I don't believe we can say that all the freezing and lock-ups are due to dropped GSM signal and freezing when failing to re-establish it. The items I list either taken together or individually have been found by others to work in some cases.
I appreciate that if you require Active Sync running then this is not a solution for you. I think the issue of crashing on loss of signal requires more analysis and I'm not aware of much discussion of it - though I could be wrong!!
Mike

I was fiddling with the phone yesterday and today, and I have a hypothesis that my problem is related to PIN entry screen that won't pop up but is silently awaiting a PIN underneath.
I was trying to ucheck the "Require PIN when phone is used" box in Settings but with no luck, my PIN is then refused with "Unknown SIM Error" message. Maybe it wants a PUK but I don't have it on hand to try.
My plan now is to:
- uninstall all Phone-related applications (PhonePlus, Dark_Blue Buttons, EZDial),
- request PUK from my office and try to uncheck the box,
- try prepaid SIM card which has no PIN
To observe symptoms I need two-three days, so I will rather not be posting until solid data is collected.
ps Mike, it is a pleasure to be on a board with people like you.

mnez said:
I was fiddling with the phone yesterday and today, and I have a hypothesis that my problem is related to PIN entry screen that won't pop up but is silently awaiting a PIN underneath.
I was trying to ucheck the "Require PIN when phone is used" box in Settings but with no luck, my PIN is then refused with "Unknown SIM Error" message. Maybe it wants a PUK but I don't have it on hand to try.
My plan now is to:
- uninstall all Phone-related applications (PhonePlus, Dark_Blue Buttons, EZDial),
- request PUK from my office and try to uncheck the box,
- try prepaid SIM card which has no PIN
To observe symptoms I need two-three days, so I will rather not be posting until solid data is collected.
ps Mike, it is a pleasure to be on a board with people like you.
Click to expand...
Click to collapse
Very kind of you to say so
Look forward to seeing your findings.
Mike

new phone
I'm on day 2 of my replacement phone from Cingular and the problem with losing gsm signal is non existent. The problem was hardware and fixed by calling and getting a warranty replacement phone. I'll let you know if the problem returns. Oh, and I have not been using the gsm only hack. I'm trying to see if the phone will work as designed first.

angled1 said:
I'm on day 2 of my replacement phone from Cingular and the problem with losing gsm signal is non existent. The problem was hardware and fixed by calling and getting a warranty replacement phone. I'll let you know if the problem returns. Oh, and I have not been using the gsm only hack. I'm trying to see if the phone will work as designed first.
Click to expand...
Click to collapse
Good news - hope it continues to work well.
Mike

I am reporting from the test field that my problem persists, despite uninstalling all phone-related extenders.
I have noticed that freezing is paired with disabling Bluetooth. So after switching the phone off (flight mode on) and back on (flight mode off), I also have to turn on Bluetooth.
EDIT: I was grounded for last few days at home and freezing problem was not occuring. I am now thinking that it may be related to switching band between GPRS and UMTS. My next step will be disabling UMTS for good. It saves a whole lotta battery, by the way. I am for the third day mostly on standby, with a few calls made, and I am still on 70%! (no 3G in the area)
I have contacted my vendor and asked about replacement policy, they are "checking this with the importer". It's a beauty of living in not-so-western country. Poland is the name.

mnez said:
EDIT: I was grounded for last few days at home and freezing problem was not occuring. I am now thinking that it may be related to switching band between GPRS and UMTS. My next step will be disabling UMTS for good. It saves a whole lotta battery, by the way. I am for the third day mostly on standby, with a few calls made, and I am still on 70%! (no 3G in the area)
Click to expand...
Click to collapse
I'm having exactly the same problem, very annoying because the staus LEDs keep blinking as normal. I too think the problem is UMST-GPRS switching related, as I also have problems when phoning while I drive with my car from a UMTS enabled into a GPRS only zone. The voice call is interupted and I get a loud noise, sounding like a scrambled voice, on both sides of the connection. At home my UMTS signal is very weak, so I think it happens when I move around the house to a place where the TyTN switches to GPRS.
I've put my TyTN to "GSM network" only now to see if this helps, but I use UMTS frequently so this is no long term solution for me.
pbw

same problem here, only gsm wil not help, new sim cards wont help either even other provider wont help
check: http://forum.xda-developers.com/showthread.php?t=287669
treid several different roms nothing will help
good luck

Hi,
mine was siffering of freezing issue, I sent a mail to HTC support, they don't know about it but the guy said me that I must to hard reset my device. Then no more freezes, I will keep testing it.
Regards,
Taguapire.
BTW: I changed my old and almost destroyed SIM card by a new one.

Buggy?

I'm curious, because I'm new to this phone and smartphones/pocket pcs period, but is this phone quite buggy, or is it due to things I've added. I find that frequently if I do two things at once and it has to think too hard that title bars and such disappear and get stuck and I have to restart it to fix it. This affect seems to multiply if you happen to try to close the slider while it's busy thinking. Last night I got a call while writing an email and closed the slider to answer. By the time the call screen came up, it had already rang 4 times and gone to voicemail, and in the end, it was all messed up again and needed a reboot.
Maybe this is common to these phones, I've just never had one so I dunno. I'm sure the lack of memory plays a major part in how slow it runs when it has to do two things at once.

AJerman said:
I'm curious, because I'm new to this phone and smartphones/pocket pcs period, but is this phone quite buggy, or is it due to things I've added. I find that frequently if I do two things at once and it has to think too hard that title bars and such disappear and get stuck and I have to restart it to fix it. This affect seems to multiply if you happen to try to close the slider while it's busy thinking. Last night I got a call while writing an email and closed the slider to answer. By the time the call screen came up, it had already rang 4 times and gone to voicemail, and in the end, it was all messed up again and needed a reboot.
Maybe this is common to these phones, I've just never had one so I dunno. I'm sure the lack of memory plays a major part in how slow it runs when it has to do two things at once.
Click to expand...
Click to collapse
Not having enough free ram can wreak havoc on the device. I've gotta say though that this has been one of the least buggy phones that I have dealt with. On average, how much free ram do you have? Anything less than about 14mb seems to send things to slow-ville for me

daclothe said:
Not having enough free ram can wreak havoc on the device. I've gotta say though that this has been one of the least buggy phones that I have dealt with. On average, how much free ram do you have? Anything less than about 14mb seems to send things to slow-ville for me
Click to expand...
Click to collapse
Ever since installing X-Button and being more careful, I try to stay around 15mb. It doesn't seem like a memory issue though. It just seems like often programs wont open, close, or generally operate correctly, sometimes leaving artifacts of itself that can't be removed all over the screen forcing a reboot. Perhaps it's just something to get used to with a Pocket PC, it's not horrible, but every so often it gets a little annoying. I was just curious if it was perhaps caused by software I had installed, or if it was just normal to have issues every so often.

I too am finding it does that. Especially when moving from Portrait to landscape mode. Some times the old portrait screen will lock up and over lay the landscape screen. I just go in and stop some running programs.
But I've discovered an issue I can't seem to easily fix. Twice now the phone has shut off completely. Both times I have been asleep when this happened so I can't say what causes it. I don't have it set to go to sleep (at least I don't think so!) so I don't know what the issue is. Today I went to sleep about 6 hours and when I woke phone was completely off. Had to do a soft reset to start it. Power button wouldn't work at all. Then when it did finally come up it showed no new text or no new voice mail messages. I had new messages on both that were delivered after I fell asleep. Any ideas? Suggestions? I do have the slider/launcher program but neither were running when I went to bed today. The only app I kept running was call firewall. All others were closed out in running programs before I went to bed. Currently my memory is Storage free 29.39MB and Program free 21.12MB. At 1pm my battery was 70% and it is currently at 40%.

I have found that that problem happens only when blue tooth is on. I have started making sure that the bluetooth is off when not in use.
Cinkim

HD2 nags id love to get fixed

guys here is a list of little nags that i have, i have tried everything to try and fix them, flashed every radio and rom with no success, and tried changing every setting on the phone. id be so grateful to get any of these fixed.
1) latest version of Swype (v2.0) with skin crashes frequently, i am able to use the keyboard but no text is entered, to solve this i must switch back to the full keyboard and then back to Swype
2) opera says a download is completed, when the file is launched it is for example 300kbs and will not launch, when i download the same file again the file is downloaded and is for example 8mb, the file then opens. Double click to zoom also doesn't work for me on certain websites, for example BBC
3) there is NO solution to this, i have looked high and low for this, my internet connection disconnects very frequently, i have tried every single option to no avail, the internet disconnects very frequently if HSDPA is enabled (supported by my payment plan) and fairly often if disabled. put simply, this makes internet browsing a royal pain in the backside
4) after reading so many good things about the battery life of the phone i convinced myself it must have been a bad battery. bought a second official one - not cheap, even worse. 15 minutes of web use with all data services disabled in a strong reception area will drain roughly 20% of the battery, have tried all sorts of power management cabs and tweaks. ive drained the battery and charged it fully going on 8 times now.
5) a calendar appointment is created which lasts the whole day (a birthday), no reminder is set, so i dont appreciate it when i get reminded at 12o'clock at night when im sleeping
6) the weather is set to download every 3 hours, so why does it download every 20 mins?
im not complaining guys, honestly this is the best phone ive ever had and i recomment it to everyone, but some of the issues i have truly are annoying. id greatly appreciate ANY help in regards to any of the issues above
thanks

1 - i had trouble with the latest swype (the pale grey one? silvery coloured?) i went back to the dark one, it was unuseable (cant seem to find out how to bring up its version number, , the cab just says swype.cab, , , heh. So i'd say try get an earlier version, Mine works lovely.
2 - move the opera cache to the sd card, and clean it now n again. I have a lot of that kind of trouble with podcasts from bbc, 15 meg or so, , seems to help with the cache on sd.
3 - dont really know about the network details. sorry.
4 - i DO know that if you live on teh edge of the decent signal area, your phone jumping between 3g/hsdpa and edge/gprs will eat your battery. find comm manager and switch off the 3g button (if you have one) when you dont need fast access, can vastly improve battery, and email and other syncs dont need 3g most of teh time, only browsing.
5 - thats probably outlook adding the default "the day before" reminder, (or maybe the htc one works the same as the outlook one) either way, you have to manuall edit the appointment to set the reminder to no reminder.
6 - it will download if you linger on the weather tab for a second or so when swiping. Gives the impression that it is always updating.
Hope some of them at least help!
sam

thanks for the fast reply, not the first time too
1) ok ill uninstall swype and install the older one, hope this gets fixed as i prefer this layout
2) thanks - i have moved the opera cache to the sd card
3) my operator is tmobile uk, HSDPA is supported and so is 3g, i have unlimited data plan, the connection will drop after a couple mins, normally less, if HSDPA is disabled, the connection is slower but more stable, but in the end, the connection will drop
4) ive disabled HSDPA because atm its unusable, i do indeed have that 3g button and is always off, my connection is always on G, still 20% battery loss after 15 mins surfing
5) i mentioned that i set it to no reminder, what do you mean?
6) that makes sense - thanks
if you have any ideas how to solve number 3 id really appreciate it

I had the same issue with Virgin UK (uses Tmobile as you are aware) I flashed to 1.66 rom and my problems went away - battery life as much better also, hope it helps

thanks for your reply
i have also flashed to official 1.66 rom, the problem didnt change at all
i even tried different radios with this rom
any other ideas?
thanks

backup before you do the swype change, if you use a lock password, i believe some version of swype can affect that? (i dont use one so i wouldn't know, there are threads on it)
about outlook and the reminder thing, i'm not really sure of the details, but i've been syncing the same set of contacts and calendar with outlook for probably 6 or 7 years, and several times ive come across a situation where you set up an app, or event or something, and set no reminder, and it goes off at midnight the day before - the setting is actually 'one day' and the day starts at midnight, d'oh.
How it comes to be that it doesn't get saved i haven't pinned down, but it generally seems to be after a hard reset/complete wipe and resync. It often (not always) also creates duplicate birthday reminders.
This has happened to me from office 2000 right through to 2k7, and on different phone OS's, and different sync programs but it doesnt happen all the time.
(bit non specific, sorry)

it sounds to me like an outlook related problem, but i dont use outlook at all to sync anything to my phone
i still dont have a clue why i cant double click to zoom on certain websites, bbc is the one i look at the most its very annoying

Yea i hate the no double click on bbc site . Must be something about how its constructed i guess. , , cuts coming next year, it'l fall appart....

cgrec92 said:
4) after reading so many good things about the battery life of the phone i convinced myself it must have been a bad battery. bought a second official one - not cheap, even worse. 15 minutes of web use with all data services disabled in a strong reception area will drain roughly 20% of the battery, have tried all sorts of power management cabs and tweaks. ive drained the battery and charged it fully going on 8 times now.
thanks
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Your battery should not behave like this and you should stop draining and charging the battery because you will ruin it and I suspect that you may have already done damage.
The batteries need a good few weeks of use to reach their max usable capacity and to achieve this charge it as often as you can for as long as you can. Nothing more, nothing less. No draining, cycling, conditioning of any sort. Just use it and keep it on charge.
I have mine on charge always at home and in the car and I have never got below 40% during the day and I'm a heavy user of the internet.
I have two backup power packs and have needed them only once when I was away for two days and couldn't easily charge.

thanks for your reply, i will do this for the battery, ill report back if it helps
thanks

anyone have a clue?
thanks in advance

cgrec92 said:
guys here is a list of little nags that i have, i have tried everything to try and fix them, flashed every radio and rom with no success, and tried changing every setting on the phone. id be so grateful to get any of these fixed.
1) latest version of Swype (v2.0) with skin crashes frequently, i am able to use the keyboard but no text is entered, to solve this i must switch back to the full keyboard and then back to Swype
2) opera says a download is completed, when the file is launched it is for example 300kbs and will not launch, when i download the same file again the file is downloaded and is for example 8mb, the file then opens. Double click to zoom also doesn't work for me on certain websites, for example BBC
3) there is NO solution to this, i have looked high and low for this, my internet connection disconnects very frequently, i have tried every single option to no avail, the internet disconnects very frequently if HSDPA is enabled (supported by my payment plan) and fairly often if disabled. put simply, this makes internet browsing a royal pain in the backside
4) after reading so many good things about the battery life of the phone i convinced myself it must have been a bad battery. bought a second official one - not cheap, even worse. 15 minutes of web use with all data services disabled in a strong reception area will drain roughly 20% of the battery, have tried all sorts of power management cabs and tweaks. ive drained the battery and charged it fully going on 8 times now.
5) a calendar appointment is created which lasts the whole day (a birthday), no reminder is set, so i dont appreciate it when i get reminded at 12o'clock at night when im sleeping
6) the weather is set to download every 3 hours, so why does it download every 20 mins?
im not complaining guys, honestly this is the best phone ive ever had and i recomment it to everyone, but some of the issues i have truly are annoying. id greatly appreciate ANY help in regards to any of the issues above
thanks
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I experience the same problem (frequent loss of internet connection). I then shut down data connection and immediately re-enable it to turn it back on. This works, but it's annoying and a definite let-down for any smartphone, especially our powerful HD2.
I can't believe nobody has a solution for this. Apparently not even HTC does.
Anyone???

im glad im not alone, there are many many people with the same issues, whoever finds a fix is a saint!

My battery seems fine since i dropped a radio version and can now lost 3+ days with a lot of use and everything downloading automatic.
there are only two things that annoy me, slow/ lag when texting on the keypad and finally the random ghost typing

could you mention what operator youre using and where youre located?
perhaps your radio would be suitable for mine too

Make sure your birthday reminders are set to "none" and not "0 minutes".
I had this problem with birthdays also. They seemed to revert back to 0 mins when i flashed my phone and re-synced my contacts wo had to go through them and set from 0 min to none. Pain in the neck but better than being woken up at midnight!

cgrec92 said:
im glad im not alone, there are many many people with the same issues, whoever finds a fix is a saint!
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Click to collapse
I contacted the HTC customer service via their website and this is the reply I got from them:
This could be a driver conflict and we recommend to try a hard reset on it make sure that you back up all your data before the reset. If the problem still going on after this then contact us in this line +44 8458900079 and we will send your device to be repaired.
Does this make any sense? It almost seems to good to be true. My phone is fresh out of the box, been using it for about two weeks now with a standard 1.66 ROM. The data disconnect problem has been there since day one. I kinda feel like they recommend a hard reset no matter what the problem is
Anyway, I've read about other people having the same problem as cgrec92 and I but... is this an universal problem or are there lost of users out there who have no data connection problem?

that's really useful information thanks for posting that ill definitely keep in mind that i can send it off to get repaired, although keep in mind most people who have done this say nothing changes, from all I've read, tmobile customers are the most affected, i have done hard resets before but they em nothing, I'm going to try mtty to completely format the phone, maybe its something left over from the tmobile stock rom? anyways ill try that and report back

By the way: I'm on 3 network in Denmark.

i have used mtty and flashed artemis 5.0 with radio 2.06 as the rom recommends
have had some connection dropouts still although less common
what i have found though is that in connection setup, right click and click on update database, equip the new settings
not minimizing opera seems to keep the internet from dropping out too