Hi, I'm hoping someone may be able to help:
I'm running Windows Mobile 5 on an O2 XDA Exec
I connect my device to the internet using 802.11b connecting to a wireless access point
I configured email for two email accounts,
One is a POP3 account and the other is a hotmail account
I've been able to send/receive emails from my mobile device as expected...up until today that is...
Just today I'm now no longer able to send/receive emails
I now get the following message on my device on attempting to send/receive emails
Cannot Connect
Cannot connect with current connection settings.
To change your connection settings, tap Settings
<Settings>
This message repeats itself. It appears the device is polling for a connection
Having done some reading on the topic
(here http://www.pocketpcmag.com/_archives/Sep04/VPNConnection.aspx) it appears that
somehow my connection settings are messed up.
Has anyone come across this problem and come up with a fix
I've always had the "My ISP" option set on both
"network management" settings (i.e. connections>advanced>select networks)
and this has been working fine up until today.
So for both the options in "network management", i.e.
"Programs that automatically connect
to the internet should connect using"
and
"Programs that automatically connect
to a private network should connect using"
I have "My ISP" as the connection setting
For reference, I'm able to establish a wireless connection to the internet
using the device and browse as expected (I'm using the Opera browser).
I've read the guide here (http://www.pocketpcmag.com/_archives/Sep04/VPNConnection.aspx) so understand why I might want to use the "My Work Network" connection option. I have no requirement for this so have set both connection options to "My ISP" and this has been working as
expected up until now...
By the way, on top of this MSN Messenger refuses to sign in (Pocket MSN sign-in failed)
and since this is linked to my hotmail email settings, I'm not able to send/receive any hotmail
Many thanks
Funnily enough had the same issue with mine today!!
Exactly the same - MSN, Email and Internet sites (like google wouldnt work)...however (as I have Orange M5000) the Orange WAP internet sites were fine.
I did so many things to try and get it to work (Not sure which one actually did it to be honest)
But I used the reg hack to keep data connected - that was the first to be disabled so now it connects then disconnects.
I also use Phone Alarm - This was causing me lots of problems so if you've got it check the options. With phone alarm i had entered my SIM PIN code - no good this had to be disabled - In fact phone alarm is now just switching profiles and is working fine as long as no security PINs are on or data connection monitoring/logging. Also just made sure for "Orange World" (My default Network) that the internet access point was correct.
...to be honest thats all I can think of - but its working now.
They are complicated devices and mine has given me more headaches in my first week than the 10 months i had with the Blue Angel (M2000)...still shouldnt complain too much the M5000 was a free upgrade.
Hope you get it sorted
Matt
Questions for people using the blackberry connect software:
I want to sign up for cingular's blackberry service, especially since I am overseas more often than not for work.
(Some of these are questions, some are assumptions. just trying to get some info )
My question(s) are:
1) Blackberry connect acts as your internet connection, right?
2) Does anyone use it and get a UMTS connection instead of GPRS?
3) Does your hermes act like it has a normal connection? (in other words, if I turn on Blackberry connect, can I use other progs which use that net connection - say Flexmail 2007 or IE or somesuch)
4) Does the blackberry stuff use the existing calendar /addressbook programs on the hermes, or does it use it's own? (assuming it's own)
Thanks for the help. Wondering if I can sign up for the blackberry service and basically get a flat fee rate on data when I am in Europe, etc.
derrumbe said:
Questions for people using the blackberry connect software:
I want to sign up for cingular's blackberry service, especially since I am overseas more often than not for work.
(Some of these are questions, some are assumptions. just trying to get some info )
My question(s) are:
1) Blackberry connect acts as your internet connection, right?
2) Does anyone use it and get a UMTS connection instead of GPRS?
3) Does your hermes act like it has a normal connection? (in other words, if I turn on Blackberry connect, can I use other progs which use that net connection - say Flexmail 2007 or IE or somesuch)
4) Does the blackberry stuff use the existing calendar /addressbook programs on the hermes, or does it use it's own? (assuming it's own)
Thanks for the help. Wondering if I can sign up for the blackberry service and basically get a flat fee rate on data when I am in Europe, etc.
Click to expand...
Click to collapse
1. BB Connect uses your internet connection.
2. BB Connect only connects while under a GPRS/GSM/EDGE connection. In other words, you will need to force your connection or while in a GPRS area to use GSM only. You can do this within the connection Band settings.
3. You can use the internet connection from any program while BB Connect is running. However, Since BB Connect is a lower priority connection, applications like pIE, etc. will take a higher priority over BB Connect and force the BB Connect client to idle while it waits for the connection. This is an automatic process.
4. BB Connect will uses the built in PIM applications (Pocket Outlook, etc.)
Cingular has a few Blackberry plans including a unlimited plan.
thanks for the response.
So that doesn't sound as good as I was hoping.
I was hoping that Blackberry would be a conduit for the rest of my applications to use, instead of being one of many apps using one network connection.
So much for cost savings and/or surfing the net via blackberry connect.
derrumbe said:
thanks for the response.
So that doesn't sound as good as I was hoping.
I was hoping that Blackberry would be a conduit for the rest of my applications to use, instead of being one of many apps using one network connection.
So much for cost savings and/or surfing the net via blackberry connect.
Click to expand...
Click to collapse
I am assuming I understand your connection question. BB Connect is no different then other applications that use a internet connection. BB Connect uses the internet connection to connect and pull down mail. Other apps don't use BB Connect to get a connection. If you have a BB plan, that will allow you to have a connection not only for email, but for any app (i.e. Internet Explorer)
hmmm... interesting point.
What you are saying is that from cing's point of view, my device would be a "blackberry" although it would actually be a hermes.
What I would have to figure out is if cingular filters out connections so that you can only connect to the blackberry server....
derrumbe said:
hmmm... interesting point.
What you are saying is that from cing's point of view, my device would be a "blackberry" although it would actually be a hermes.
What I would have to figure out is if cingular filters out connections so that you can only connect to the blackberry server....
Click to expand...
Click to collapse
That's correct. Cingular has no idea nor cares what device you are using. They actually sell devices like the Nokia E62 (BB Connect preinstalled) and Treo 650 which has the BB Connect software available for download.
brmcguire said:
1. BB Connect uses your internet connection.
2. BB Connect only connects while under a GPRS/GSM/EDGE connection. In other words, you will need to force your connection or while in a GPRS area to use GSM only. You can do this within the connection Band settings.
Click to expand...
Click to collapse
Interesting, so BB Connect or the BB network is not compatible with UMTS? What are the symptoms BB Connect displays when UMTS is active?
I played around with this yesterday on cingular USA, but could not get the Connect software to connect, instead it would say network available then fall back to "suspended by user". BIS account creation wouldn't recognize my PIN&IMEI combo.
Thought this was a show stopper, but perhaps it's not.
Thanks
yeah, it only works with GSM - you have to force the band away from utms.
if you go over on howard forums and look in the cingular section, you can find info - I think that I saw that error mentioned....
mooney6023 said:
Interesting, so BB Connect or the BB network is not compatible with UMTS? What are the symptoms BB Connect displays when UMTS is active?
I played around with this yesterday on cingular USA, but could not get the Connect software to connect, instead it would say network available then fall back to "suspended by user". BIS account creation wouldn't recognize my PIN&IMEI combo.
Thought this was a show stopper, but perhaps it's not.
Thanks
Click to expand...
Click to collapse
When BB Connect is fully connected to the BES/BIS it will display 4 dots. For some reason, and I don't know why is that the BB Connect client doesn't like a UMTS connection. It might have todo with how GPRS/GSM holds a connection. Here is a handy link for connection status indications.
As far as the BIS registration, you will need to create a NEW account on the Cingular BIS site. Then you will be able to register your device and BB Connect.
http://www.dopodasia.com/resource/sea/bbc_web/connection.html
derrumbe said:
3) Does your hermes act like it has a normal connection? (in other words, if I turn on Blackberry connect, can I use other progs which use that net connection - say Flexmail 2007 or IE or somesuch)
Click to expand...
Click to collapse
No personal experience, but folks on HoFo say BB Connect is killing the internet connection for other programs like PIE:
http://www.howardforums.com/showthread.php?t=1044755
Richard
rsolomon said:
No personal experience, but folks on HoFo say BB Connect is killing the internet connection for other programs like PIE:
http://www.howardforums.com/showthread.php?t=1044755
Richard
Click to expand...
Click to collapse
Hi there, sorry to be so unspecific, but at least I wanted to share my experience
German O2 XDA/HERMES recent, used in Belgium with a Company BB service from Proximus, using BB connect 2.16 usually via UMTS, but when roaming also via GPRS; never forced it to GSM.
It is very slow! so you need to be patient; 1 min waiting until everything has re-connected is not unusual.
I remember that I had the same issue of BB Connect monopolizing the internet connection so that Skype not even started and IE was not able to connect to the internet neither.
After a cold reset and re-installation of everything it works now to expectations:
BB C is usually always on and on UMTS
When starting IE, a pop up apprears saying, connecting to ...
that's when BBC goes 'offline' Symbol :!
I can then surf the Internet
You must TERMINATE IE, not just leave it running in the background
After some time, BBC will automatically re-connect. If you try to speed up, it will complain that the connection is still blocked by another program.
I believe that BB C creates another hidden connection which is not visible in the connection folder, but if you use fit4cat, there is a tweak for 'force connection always on' and there I can see Blackberry as connection
I did not notice any handling difference between UMTS or GPRS.
HOWEVER
I have another problem as following:
I carefully checked the BB C services, but I cannot get any synchronisation of deleted mails, neither when I deletem them on the Desktop, nor when I deleted them on the Mobile.
Any experience with that ??
Rgds
hk.
I'm using BB Connect with a Vario II on TMUK.
When BB Service is on, I am connected through the blackberry.net APN, but via UMTS. If I want to browse, check POP3 email or do anything else, I have to be connected through the TMUK Internet Access Point, which is how I access Web 'N Walk and my unlimited data allowance. This, of course, interrupts my BB connection.
I believe it should be possible to use the blackberry.net APN for web-surfing as well because on RIM devices, all data goes through the BB APN. However, if I try to manually set up a new connection with the blackberry.net APN and route data traffic through it, it doesn't work.
So, not quite sure, but it should be possible to use the blackberry bundle on whatever network as the conduit for data traffic that one of the posters here was referring to - might just need a chat with tech support at your network.
Dave
other post says BBC does not support MDS, so you cannot surf using blackberry.net (not sure what MDS is, but guess it is in a real BB)
also can confirm that I have to suspend the Blackberry GPRS/EDGE connection before IE and POP3 mail will work - both GPRS connections (Blackberry and normal GPRS) are active, but the Blasckberry one seems to have priority
using HTC P3300 and TMO BBC client 2.1.2.31
ive been using BBConnect on both the XDA Exec and the V1605 for well over a year, it will connect to the BB Server using whatever PHONE network band is available e.g. UMTS if in a good Vodafone signal area or it will step back to GPRS if it doesnt, there are issues when roaming on other networks which will not pass through the BB connection so for example when in Germany on a supposed Roaming Partners network BB doesnt connect. I just have to force the Phone to try to connect to VF which then obviously works albeit a low speed connection. as for using PIE whenever I try to connect it disconnects the BB Connection and connects again using the VF connection, I agree this is a bit @rse as you would have thought the applicaitons could see that there is a usable connection there and should therefore utilise it..
If anyone knows of a registry setting that can be modified to fix the connection hopping I would be interested.
Problem with BB C on Tytn
Hi, I downloaded the BB c software from Voda.de, and installed it onto my Tytn with WM5. the instalation and registering to the network was fine.
but I cant do e-mail set up... it's grayed out and I cant click it...
I also tried registering/creating an account through mobileemail.vodafone.net,
but to no avail. after I input IMEI and PIN, then create Usename and password, I get the notice, "The system has encounted an error".
I thought I might have wrong software, and to keep things simple I put WM6(Official rom from HTC) into handset, then put BB C 4 for WM6, (again from Voda.de) but to no avail. same situation.
the phone connects to BB GPRS/3G, it shows PIN, IMEI, IP.
so connection wise there doesn't seem to be problem.
but cant create an account...
anyone come across same problem??
I've been trying to figgure this out for like three days now.
Thanks to those who'll give me advice!!
BR
Timmy-Boy
Timmy-Boy said:
Hi, I downloaded the BB c software from Voda.de, and installed it onto my Tytn with WM5. the instalation and registering to the network was fine.
but I cant do e-mail set up... it's grayed out and I cant click it...
I also tried registering/creating an account through mobileemail.vodafone.net,
but to no avail. after I input IMEI and PIN, then create Usename and password, I get the notice, "The system has encounted an error".
I thought I might have wrong software, and to keep things simple I put WM6(Official rom from HTC) into handset, then put BB C 4 for WM6, (again from Voda.de) but to no avail. same situation.
the phone connects to BB GPRS/3G, it shows PIN, IMEI, IP.
so connection wise there doesn't seem to be problem.
but cant create an account...
anyone come across same problem??
I've been trying to figgure this out for like three days now.
Thanks to those who'll give me advice!!
BR
Timmy-Boy
Click to expand...
Click to collapse
try this....
1) Change device ID, from Start -> Settings -> System -> About -> Device ID to HTC_TyTN
2) Edit your registry: HKLM\System\Versions\AKU key, change the key from (1.0.0) or whatever in there to .0.4.2
lve0200 said:
I have another problem as following:
I carefully checked the BB C services, but I cannot get any synchronisation of deleted mails, neither when I deletem them on the Desktop, nor when I deleted them on the Mobile.
Any experience with that ??
Rgds
hk.
Click to expand...
Click to collapse
As he mentioned above I have the same problem. For regular Blackberry devices they give the advice to check the options on the messaging screen and there is setting to choose delete on handheld, both, or prompt, But I could not find any such setting in the BB client for WM6.1
BB Client is 4.0.0.97, desktop software is 4.0.0.18
Any advices?
!!! SOLVED !!!
1. Tap Start > Settings.
2. Tap the System tab.
3. Tap the BlackBerry icon.
4. Tap the Services tab.
5. Tap the BlackBerry [CMIME] service book
6. Tap the Synchronization tab.
7. Select the Enable Wireless Synchronization check box.
8. From the Conflicts drop‐down list, tap an option.
9. From the Delete on drop-down list, tap an option.
I recently changed to the 3 network from o2 and I'm having real serious problems with email.
I have subscribed to the internet10 add-on and I want to be able to use it primarily for checking emails, however mobile Outlook is not connecting to my 1and1 server. I have no problem with my o2 SIM (with the o2 GPRS connection settings) or WLAN, so I know my settings are correct.
I have no problem surfing the internet using mobile IE, so the connection is set up OK, I just can't check my emails, which is really all I want to do.
Does anybody have any experience with this? I have tried using the search function, but "3" and "three" are such generic terms I'm getting about a million hits...:-/
Also, I could really use the 3/Qtek 9000 ROM so I have all the relevant 3 software. If anyone has that I'd be very grateful too!
Thanks in advance.
Is there really nobody here that is using a QTek 9000 on 3...?
Are you getting web pages on the 3Services connection with the internet pack? I.e you can browse outside the 3 garden like get SMH. If you can and outlook is not working try another mail program or try pinging it from the command line to test connectivity. You can use the task manager if you have the Helmi rom it comes build in to ping your mailserver. Or try pocketTTy to telnet to your mail server on ports 25 and 110. If you cannot telnet it's possible that 3 blocks incoming and outgoing port 25 and 110 connections to stop the use of other mailservers. You could try the 3Netaccess connection which is the same as connecting the to the internet but that is charged at $4 per mb unless you sign up for one of the internet packs. If you find you can telnet try another mail program like flex Mail.
Good luck
-Ben
ha I just noticed that your are from England. We have the same addon pack in Australia. You can try what I suggested but the access points would change.
Hey guys!
I also use the 3 network, but I live in Austria. The problem is, that in Austria Three doesn't support the Qtek 9000, so I don't have the original ROM. Is it posible that someone could send me this ROM via email or rapidshare?
I got most of the things (like MMS, Planet3, Email) to work, but I sill can not watch mobile TV...
Can you please help me with this MobileTV thing?
Hi I have an O2 XDA Exec (personal contract) with the BB Connect software up and running. I also have a Blackberry 8700 that connects to BES at work on the O2 network (BT Mobile I think). I can get BB Connect to work with regards to email, and everything works well
However, when I use the blackberry I can use Opera Mini to surf the web and Google Maps Mobile, so I know I have access to data.
When I put the SIM card in the XDA I can't seem to get the data connection working. I have tried several APNs - o2.wap.co.uk; mobile.o2.co.uk and blackberry.net, but none seem to give me access.
I am aware that my compnay may well have blocked some ports/protocols, but as I can access Opera Mini and Google Maps from the blackberry there must be data there somewhere. Anyone got any ideas as to how I could do it?
Guru Meditation said:
Hi I have an O2 XDA Exec (personal contract) with the BB Connect software up and running. I also have a Blackberry 8700 that connects to BES at work on the O2 network (BT Mobile I think). I can get BB Connect to work with regards to email, and everything works well
However, when I use the blackberry I can use Opera Mini to surf the web and Google Maps Mobile, so I know I have access to data.
When I put the SIM card in the XDA I can't seem to get the data connection working. I have tried several APNs - o2.wap.co.uk; mobile.o2.co.uk and blackberry.net, but none seem to give me access.
I am aware that my compnay may well have blocked some ports/protocols, but as I can access Opera Mini and Google Maps from the blackberry there must be data there somewhere. Anyone got any ideas as to how I could do it?
Click to expand...
Click to collapse
As far as I know blackberry and internet are two different connections. As you can use blackberry on your universal you need to get the internet connection setting from your provider (It should be here in the forum as well) and manually create a connecting setting and you should be able to view the web pages as well.
When you use the internet connection your BB connection will be disconnected as you cannot have two connections at the same time.
Hope this helps.
Right, it's taken me a while, but I've got a bit further with this. The reason my blackberry can access data, but using the same SIM in my Universal it can't is all to do with the blackberry connect client.
As my companies SIM won't enable 'data' (ie the WAP or internet APN) the data is coming via the Balckberry BES MDS service. This allows the BES to act as a kind of proxy for data.
The bad news is that the Blackberry connect client on WM5 doesn't support MDS. The good news is that the Blackberry Suite for WM6 that has just been announced http://www.techatplay.com/2007/04/24/blackberry-to-run-on-windows-mobile-6/ should.
Bring it on!
Hi all!
I'm having a very strange issue with my Internet connection on the niki.
I have configured the default Internet connection (the one without VPN and Proxy config) to use the ISP parameters to connect to GPRS.
It connects but it's not working (I tried to navigate with IE but got error opening page).
So I created a new connection (in this case I could set up a proxy, but I left empty), with the same ISP config, selected it as the network to be use automatically to connect to internet, and it works very well.
Any idea about this strange behaviour?
Thanks!!!!
Alex
GPRS configuration
hi somehow i try to configure gprs settings on wm5 & wm6 i know the proxy,apn,user name and password for my service provider but somehow it shows connecting the error- unable to connect due to some unknow error ( how strange) can any say how they got they windows mobile phone to connect using gprs models i tried - htc 8925, tmobile wing, htc touch, htc s620 help please