Database Users

XDA II Turning itself on

My XDA II keeps turning itself on, as if a program is waking it up.
I have checked that no programs are running using the option under Start/Settings/System/Memory.
Is there a way to see what processes are running in the background?
It does this even when stationary on my desk so it's not an accidental button press.
Has anyone else experienced this?
I'd appreciate any suggestions on tracking this down as it has a huge impact on battery life.
Thanks.

yup... mine was caused by Activesync. Make sure you have all the settings set to "Manual".
You can also download "Notification Check" by Scarybearsoftware. It will go through your PDA and look for extra events that don't belong there.
For some time I was getting a calander event for some birthday that didn't even exist!

yep, here too
I notice that it turn on after upgrading from 1.66 to 1.72
I'm not sure that could be for this...
I'll try "Notification Check"...from scarybear software

I had this and it was doing my head in! But using the check notifications did not help. I thought that possibly some of the games I installed to my SD card may have caused the problem.
So I copied everything off the card, and formatted it in the pocketpc (resco explorer), not from a card reader! Then I copied everything back and since then not a single un-intentional turn on.
Cheerio
Howard

Well, it didn't fix it for me either. I'm now testing with the Storage Card removed.
I'll post back if I find anyhting.

Another problem is when your GPRS connection activates itself!! soo annoying.

Taking the storage card out made no difference.
So far, however, with Flight Mode turned on it seems to be fine.
If this is the case then that would be really annoying.
What would be going on with Flight Mode Off to cause the XDA II to wake up?

With the radio off, GPRS is also off (as is BlueTooth and IR).
Is GPRS turning the device on?
Immediately after the device powers itself on, tap the signal meter and see if GPRS is connected.
Do you have a POP3 or IMAP4 Email account set to retreive messages at a regular interval?

Thanks, I'd already checked those.
The radio off was a red herring. It woke me up at 02:06 for no reason that I coulod find, with radio off.
I'd really like to find this before doing a hard reset so that I can fix it again if necessary and posting here will help others.
There's nothing worse than curing a problem and you don't know how.

My feeling is that it is being caused by some program you have loaded . . . or worst case, by a combination of programs. Unfortunately, if that's the case, the most likely way to track down the culprit will be to -
1. Hard-reset your device.
2. Run it for a time with no additional programs installed to make sure the problem is gone.
3. One at a time, install a single additional program and run it that way for a while to see if the problem occurs.
4. Only after proving that the problem does not occur with that configuration do you install another program.
5. If the problem occurs after installing a program - Hard-reset the device again and install only that program - then you know if the program itself is causing the problem or if it is a combination of programs.
This does not necessarily sound like FUN . . . but I can't see a better way to positively identify which program is causing your problem.
HTH

Thanks for that. That is my thinking too.
I'll do that when I've got a few hours to spare and I'll post the results, identifying the offending program.

ON and OFF
I have the same exact problem.
And I did found out that this is some of the program I install.
Example : SPB Pocket Plus (also other Today's plugin)
I did a hard reset, and try with out any program, then ad one program, then two etc..........until I found out that SPB was the one.
unfortunatly I love some of the plugin, but I have to get rid of it, if I don't want my battery to fall off in one day.

Bruxelles5 wrote:
..........until I found out that SPB was the one.
Click to expand...
Click to collapse
This is curious, as I have SPB Pocket Plus 2.0 installed, and I have never experienced an unintended/spontaneous turn-on (of my imate anyway ).

try turing battery monitor off in sprite backup
and also turn off the battery bar thing in spb2
that sorted my probs out

Turning on
I use Pocketplus and don't have a turning on problem, except when cradled, in which case it continuously tries to sync, even with everything set to manual.
Don't think Pocketplus is the cukprit.
SMW1

Hermes crashing too often

Hi all. I am new to the forums (although have been lurking some weeks) so a big hello to everyone.
I have a few issues with my hermes/tytn (a T-Mobile Vario II). A bit of background: I have installed and upgraded latest radio, bootloader, and LVSW to the device. It has a 2gig SanDisk MicroSD.
After my fifth soft reset today, I feel it is time to ask a few questions
1. My device keeps crashing. When I load contacts, slide the keyboard out, use internet explorer... pretty much anything. It seems intermittant so is hard to pin point. Is this what having the latest software entails? or is there something seriously wrong somewhere? My initial thought was that it must be something i've installed running in the background. All I had was spb weather and spb GPRS monitor. I have uninstalled both to no avail.
2. LVWS doesn't come with a task manager. I understand that this was due to problems with the default/MS one. That's fine, no problems. But after I open 5 or 6 programs -- bearing in mind my device seems already prone to crashing, it really bugs me that they are still open even though I have pressed the 'X'. Does everyone just deal with this? Am I the only person that wants their software to close when it's told? (i have tried iLauncher, that has working 'Close' buttons, but I dont like it).
3.I was just talking on the phone over wm6's built in voip client and the damn thing put itself in sleep mode. This killed the conversation. I press the power to get the phone back to life and it lights up but is frozen. You might say this is because the voip is a new feature, but i'm pretty sure it has happened on a regular voice call. Any ideas?
4.Is there anything similar to windows' Wireless Zero Config? I want to be able to walk around a town and be notified when an open AP is found. I would also like to be asked if I want to connect to it. Am I asking too much?
If there's nothing available, is there a market or a need for this? I am a programmer for a living so could probably create something...
5.My alarm does not go off. I presume this is because the damn thing puts itself in sleep mode. Any solutions bar turning off sleep?
6.I used to have a bunch of little squares/icons of recently used programs on the top of the start menu. These appear in horzontal mode (keyboard slid out) but not vertical. They used to appear for both modes.
OK. So there's my list of annoyances. Any solutions would be GREATLY appreciated. I am a first time PDA owner and I *think* I am converted. When this device is working it's great, i love it.
Many thanks,
AP

Please use an existing thread on this issue. If you wish you can copy your post to one of the following:
http://forum.xda-developers.com/showthread.php?t=288352
http://forum.xda-developers.com/showthread.php?t=286846
http://forum.xda-developers.com/showthread.php?t=305690
http://forum.xda-developers.com/showthread.php?t=301048
Use the search function on the brown bar near the top of the page or the Google search on the Sticky post near the top of the messages list.
Mike

device couldn't wake up after turning to sleep mode

I just got AMEO from T mobile which I believe the same as HTC advantage.
despite of being SIM locked by T-mobile, I am experiencing another problem in waking up the device after it goes into sleep mode.
After I left the device idle for few minutes, it turn the whole screen off. (not only the back lit).
I can see the LED for BT/wifi still blinking.
But no matter which button I press, it couldn't be turn on at all.
As final resolve, I have to soft reset the device every time after it sleep!!!
Can some experts here advise me? is it a defective unit? or some other settings are wrong? Do I need to return it to the vendor?
I don't want to keep the device always on by disabling the auto off feature in power setting either.
Does someone have the same problem like me?
Thanks for any advise in advance.

What happens if you put it on the keyboard while "asleep"? Even if it means taking it off there first.
If doing that and pushing the power button fail to turn it on, it's a defective unit.

it's the same problem even i attach it to the keyboard.
a bit funny though, if i press the power button from the side to turn it off. I won't have any problem to turn it on.
but if i leave it to auto off mode, then i can't turn it on until resetting it from the back hole.
can it be improved if I flash to other ROM?

My Ameo does it occasionally - I find that (re)attaching the keyboard tends to bring it out of sleep better than pressing the power button. I get the impression that by pressing the power button, it sometimes gets confused that its still on and tries to turn itself off (even when it is already off). Tends to lead to a reboot every few days though. Waiting (fingers x'd) for WM6 to see if it behaves better.

do you guys have this option
settings>button>lock
try to toggle the checkbox to see if it helps

I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.

I can confirm that it doesn't help my AMEO.
anyway, thank for your thought.

Digital.Diablo said:
I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.
Click to expand...
Click to collapse
To digital:
can I ask for a favor from you. could you try to make the device auto power off without sim card in.
and see whether u will have the exact problem i have or more frequent it dead...
due to my unit is locked to T mobile network, i still haven't put any sim card in.

Tried it without simcard in but it still turns on ok after the fix. TBH, sounds like you're getting the issue more than me - mine only does it occasionally (once every couple-3days) and as yet, I've not managed to locate a consistent cause. I'll keep my eye on it though with the fix and let you all know how I get on.

the other thing that i can think of out of at the moment is that you are running some prog from the sd card/microdrive in the background so when you try to switch your device on then it does not get started and hence the problem...
try tweaks2k (you can use the trial version)
it has a bunch of settings for this... (just check that it is compatible with ameo first)

install 'screenoff' and assign to one of the button.
it works fine.
have to make work around like this now. no idea why this problem only happen to my AMEO...
anyway, thanks for all of u!

royalmail said:
Does someone have the same problem like me?
Click to expand...
Click to collapse
I have a similar problem. My device does not wake up in one case from 10 approximately.
Frequency of occurrence of a problem decreases if to close the phone's program compulsorily.
In other branch to me have told, that the problem can be because of the Active Sink's program. Have allowed advice to disconnect automatic start of this program. But I cannot check up because my program all the same is started if to switch off an option of the automatic device. :-(

hard reset can solve the problem completely. ;-)

I'm pleased to say that the 'button' tweak posted here has worked... So far!
Thanks Gents (and lasses if there are any).

That happened to me too yesterday.
I hard reset it and reinstalled everything to microdrive now. (trying to eliminate the possiblity of compaction thread) Removed SPB Pocket plus, which I've come to be quite suspecious by now. Also removed true VGA. So far I have not got a single freeze yet, touch wood. If it runs okay for a few more weeks with no freezing, will put back true VGA and see how it goes again. Will try to isolate the offending software bit by bit.

Hi,
I've had the same problem with my Advantage
After some weeks of test i have found how to solve the problem on my Advantage. perhaps it's only works on mine but you can try.
i have installed "all" progs on memory and not on microdrive. on microdrive i have only a few exe like wififofum or progs not intend to run when i turn my Athena off.
then no more problem waking up my athena.
I think the problem could be that microdrive cause a time out or thing like this when we wake up the PDA then athena freeze waiting about datas from microdrive.
then for me now it's programs like browsers, sscontact, traylaunchers etc .. => memory
programs like painting tool, etc ... => microdrive and close (kill process) them before sleep mode.
and all is ok now for me. The only freeze in 1 week was Pocket IE freezing (but the reason is pocket IE sucks)

There was actually another point that I forgot to mention concerning the freezing. I found out that the free miniSD card came with the bonus pack was actually faulty. With the pocket mechanic professional benchmark, I managed to see only less than 200kb/s read and write! I did a hard reset, and installed everything on microdrive, and touch wood, I have not got a single reset or freezing yet these two days. I install nothing into memory, as we all know that it takes up to 2 seconds to write a block of data into NOR ROM, which is why we should always shift our directory of IE cookies/history/cache away from the main memory. Since the main memory (NOR ROM) is good for executing program in place but terrible in writing, Microsoft's MikeCal thinks we should not keep any data there. (See this thread: http://blogs.msdn.com/windowsmobile/archive/2006/03/16/552996.aspx ). I try to keep the memory as free as possible to minimise compaction thread kikcing in. Will see how it goes in the next couple of weeks and take on from there.

I'm happy to confirm that, after a weeks testing, the button 'fix' seems to have resolved the issue! Thanks all.

I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
Attaching USB cable. No change.
Attaching keyboard. No change.
Calling phone. No change.
Soft reset. Starts ok.​
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'​
However, I suspect ActiveSync.
The unit was attempting to Sync every 5 minutes, while connected with a USB cable. I therefore followed advise (read elsewhere) to create a dummy server to allow an ActiveSync schedule to be created, then deleted.
http://www.modaco.com/index.php?showtopic=246522
This is coincident with the start of the problem.
Regards

Devany said:
I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'​
Click to expand...
Click to collapse
I had same problem once I enabled Key Lock function.
However, once I disable key lock, it works fine again.

Polaris reboots and/or hangs randomly

Hello,
I have three Polaris (O2 XDA Orbit 2) here that crash randomly.
a) Sometimes they just refuse to wake up pressing power. Screen stays black, right green network LED blinks normally (as if phone is registered correctly) but the phone is NOT reachable, the mailbox answers the call
b) the device resets and reboots without any obvious reason...
the mentioned problems occur once in 1 or 2 days, not really reproducible...
Does anybody have the same behaviour? Is it a problem of installed Software?
Additional Software installed:
AvantGo
GoogleMaps
TrendMicro Office Scan
PocketCM Contacts 0.19b
Memmaid
Sprite Backup
Resco Explorer 2007, FTP, Registry
WakeUp Tweak
Calendar+
Advanced Config 2.1
TomTom 6
Battery Status Plugin + Clock

What kind of configuration you did with the Advanced Config 2.1?? the others applications are on my phone too, except Battery Status Plugin + Clock and WakeUp Tweak

is there any option to export the config? Its hard to type everything...
WakeUp Tweak is necessary for Alarm Bug prevention (IMHO) and does only set 2 reg keys AFAIK

nobody who has the same issue?
Can DirectPush can be the reason? I am connected with an SBS 2003 Exchange almost all the time...
Thx for an help,

Hmm... I have the same issues and im am using direct push as well. I am going to disable direct push for a few days to see if that will solve the problems...
One more thing. Apart from direct push we are both using resco explorer 2007 but I don´t think that this has something to do with the problems.

I would try to uninstall batterystatus had the issue too had to do hardreset.

The Bleedin' Obvious...
Apologies if this is just too damn obvious to be of any use, but on earlier XDA models I have had problems with poor connections on batteries, so I would check:
1. That your SIM is clean and properly seated - reseat if necessary
2. That your battery terminals are making good contact with no potential obstructions and that it latches properly when closed
3. Try removing, cleaning and reinserting any SD card you may have inserted
That should eliminate any hardware-based causes. The only other thing that I recall having caused problems in the past (on the Artemis) was battery status - especially it's behaviour on boot (and wake??). Might be worth removing it for a bit to see if it makes any difference.
Good luck...there's always return to manufacturer - you might just have a dodgy unit?

Hi, I have the same problem as you (the first one only).

Do you use push mail palmbluetooth? I am trying to test if it has something to do with direct push. I turned it off right after yesterdays post and had no black screen or reboot since. But well... It will take some more days to figure if direct push and these problems are related.

exactly the same problem.
Hi,
I have exactly the same problem of hazardous reboot.
I have a Cruise with the SFR (Vodaphone French) ROM.
I have see it live twice while my phone was on my table without having touch it.
I'll test this like you without 3G a few days and let you know.

hardware is not be the reason, although its worth to check. But it happens also if the unit is laying on the table without touching it at all...
batterystatus is NOT the reason, had reboots without it installed, can someone verify?
Resco Explorer 2007 is NOT the reason, had reboots without it installed, can someone verify?
Direct Push is the open issue to check. Without this enabled, I have a stable unit for 32 days but I'll try many more since this was not so often...
Any comments are appreciated but its definitely NOT a faulty unit since all three of mine have the same issue. Faulty firmware? Faulty OS ;-)
CU

do you have bandswitch installed?

your is a software installed problem mate!
Report here all software installed, bye

Still no reboot or hang since disabling direct push... I did not change something else and had reboots or hangs nearly every day. Would be great to know if it is really direct push/active sync...

same with my device, I think DirectPush is the reason. Can somebody else confirm?

You guys mean to tell me that direct push, which is built into the OS and is a major component of AS on the device for years doesn't work? Come on now. I refuse to believe it. If it truly caused instability like you guys say, that would be an even BIGGER issue than the lack of video drivers!
If anything, there must a software conflict going on that is causing the instability. As a true test, try hard resetting and without installing anything, turn on AS push. Wait a day and let us know what happens.
I'll be getting my TC tomorrow and loading it up to the hilt, including setting it up for my 4smartphone account.

Well... It may sound strange but I really start to belive that this is a direct push issue. I did not have these reboots and hangs right from the start and thought about what I have done before getting the problems. I uninstalled a lot of software and nothing changed. After reading the post of avoigt about direct push I remembered that I did enable this right before the issues started. On the other hand I would not bet all my money that it is really direct push causing the problems but it is the No.1 candidate now.
I am not willing to do a hard reset right now and test just direct push course I need some of the installed components for my working days. I hope someone else is able to test that. I would even offer my exchange server for testing...

Exactly the same problem (Polaris hangs or reboots) several times a day. Removed Direct Push and have not had a problem in three days. I set the schedule in ActiveSync to every five minutes. Also changed the GPRS connection to "Always on".

Same problem!!
My Polaris just cuts completely off a few times a day or screen goes black and can't awaken it. It was working fine for weeks and just started doing this.
I do have bandswitch installed and I do not use direct push.
EDIT: When I push on the battery it turns off. I hope its the battery and not the contacts.

Hi, same problem here.
The original version was the french ROM, and it worked for a week without any problem. (I have the phone for only one week). Last night I flashed it with a english version, and installed only 2 programs, skype and core player.
Facts:
1. if the phone is usb connected with the computer, it doesn't turn off.
2. if the phone is going in power save mode automatically refuses to turn back on by pressing the power button. It's like the display is disabled. If I call my number when is down like this, from the phone that I am calling from I can here the call, but the HTC doesn't ring.
3. it goes off after about 2 minutes if is innactive, and I can turn it back on only by reset. If I am using the phone (playing, browsing, etc.) it doesn't turn off.
I guess it's a soft problem. (but then again, I'm just a beginner user with this phone)
Does anyone has a solution for this?
Thanks

Data Connection stays on

So, I find that when I use a browser or any other data connection software, the data connection stays on after exiting the browser or other data use software. This tends to run my battery down extra fast if I forget to go into the Comm Manager and turn off the data connection manually. Or I'm in a situation where I can't take the extra time.
Question 1: what are other people doing about this?
Question 2: Is there a something like the WiFi switch programs (I'm using AKToggleWiFi) which make turning the data connection on or off something that can be done with a button or shortcut on the today screen?
On Question 2, the main thing I don't like about the Comm Manager are the number of steps involved, and when I turn on the Comm Manager, it takes a few seconds for it to realize that the data connection is on, before I can turn it off.
Thanks in advance
--
FB

frankenbike said:
So, I find that when I use a browser or any other data connection software, the data connection stays on after exiting the browser or other data use software. This tends to run my battery down extra fast if I forget to go into the Comm Manager and turn off the data connection manually. Or I'm in a situation where I can't take the extra time.
Question 1: what are other people doing about this?
Question 2: Is there a something like the WiFi switch programs (I'm using AKToggleWiFi) which make turning the data connection on or off something that can be done with a button or shortcut on the today screen?
On Question 2, the main thing I don't like about the Comm Manager are the number of steps involved, and when I turn on the Comm Manager, it takes a few seconds for it to realize that the data connection is on, before I can turn it off.
Thanks in advance
--
FB
Click to expand...
Click to collapse
Try this:
To disconnect network when idle for 1 min
HKLM\Comm\CommMgr\Planner\Settings\
Delete the following key: "SuspendResume"
add "CacheTime" value of 60
This should disable the connection if its idle for 1 min
hope i helped!!!!

Thank you! That works!. I set it for 30 seconds (BTW, had to use DWord, not string). I didn't delete the old Key, just set it to zero. I may need it for times when I'm doing a chat or something that I can't have it log off during...experimentation to follow.
Why doesn't it come with an option to turn off the data connection instead of burning through the battery after a certain wait period?

frankenbike said:
Thank you! That works!. I set it for 30 seconds (BTW, had to use DWord, not string). I didn't delete the old Key, just set it to zero. I may need it for times when I'm doing a chat or something that I can't have it log off during...experimentation to follow.
Why doesn't it come with an option to turn off the data connection instead of burning through the battery after a certain wait period?
Click to expand...
Click to collapse
To be honest I gave up on trying to understand Microsoft's reasoning, there is a number of performance issues that could be resolved easily that they choose not to fix.. They are special like that .. I thought about trying just disabling registry instead of deleting it, Glad that worked for you.

The difference in power use is profound. I think data connection wasn't just happening when I used it, but would go on by itself and stay that way. This is the first time I've seen this much power left in the battery after a whole day. It's still reading 100%, even though I've used the phone a couple of times. In 5 months, that has never happened.
I wish my wife's LG Touch was as open to problem solving as my WinMo phone. I'm pretty sure her phone has a similar problem draining down the battery.

new imagio issues...
Hello,
I am very glad to be returning to a winmo phone, after having been forced to use blackberry for a while. I have used many windows phones in the past, so am sort of familiar with rom flashing and registry edits.
Just got an HTC imagio, and am using it with corporate exchange server, connected through VPN. I have a couple issues that I am hoping someone can help with. When my VPN is enabled, I go through the entire battery in less than 6 hours. When it is disabled, battery lasts for about 2 days. Any ideas about how to make the battery last longer w/ VPN enabled? Would the approach described about disconnecting network when idle help with this?
In any case, I would like to try. Would someone mind please directing me to a registry editor that works on imagio? thanks, and I'd very much appreciate any other ideas!
EDIT:
OMFG...this works PERFECTLY!!! MY BATTERY IS LASTING WAY WAY LONGER, AND I'M STAYING CONNECTED TO VPN!!!
sorry for yelling...I am just so freakin' happy. This forum is great!