Related
Hi all...
I bought a qtek 9100 a few days ago...and after some intial frustration about removing the russian OS and putting english back on.... i found out that the GPRS intermittantly locks up (every 5 to 10 minutes or so)....
I've been searching through the previous posts and can't see if anyone else posted a solution....but I think I may have found one, and I would ask if someone else who has this problem please try....
In the registry key HKEY_CURRENT_USER\ControlPanel\Comm, change AutoCnct from 1 to 0 (This disables Activsync's autoconnect)
Please let me know how you get on....
Qtek 9100
rom 1.6.7.1 WWE
radio 01.13.10
protocol 4.0.13.24
ext rom 1.6.7.101 WWE
What's your operator? It's well known issue for MTS Moscow, still there is no solution . It doesn't depend on version of ROMs.
Yes.....I'm using MTS....
I had no problems whatsoever with GPRS on my iPaq 4700/Nokia combination.....
Yesterday, I was using the Qtek for hours with no problems with GPRS disconnections or lockups.....but I was sitting stationary at my desk. However, when I started to use it on the way home in the car...the problem appears again...
I have a feeling it mught be to do with when the phone changes cells....
BTW, does it also lock up if you constantly ping any Internet computer in the background? (See http://www.pocketpcmag.com/blogs/in...w_to_combat_automatic_disconnecting_fr&more=1 for more information on doing this.)
It's not a disconnection issue....it's a lockup of the GPRS/radio system.
One minute you will be connected fine, then the next, no response (but all indications are you are connected ok).
When you try to disconnect, the disconnection process takes anything from 30 seconds to 3 minutes, and almost locks the device. Once you have disconnected, you cannot reconnect until you have soft-rebooted.
britman said:
It's not a disconnection issue....it's a lockup of the GPRS/radio system.
One minute you will be connected fine, then the next, no response (but all indications are you are connected ok).
When you try to disconnect, the disconnection process takes anything from 30 seconds to 3 minutes, and almost locks the device. Once you have disconnected, you cannot reconnect until you have soft-rebooted.
Click to expand...
Click to collapse
If your operator is MTS Moscow, GPRS stucks always after any SMS or call until soft reset or fightmode on/off.
[edit 1] By the way new ROM is released, I'm trying...
[edit 2] No success. ROM 2.16.8.1 WWE, radio 2.7.10. %@$#!
vishny said:
If your operator is MTS Moscow, GPRS stucks always after any SMS or call until soft reset or fightmode on/off.
[edit 1] By the way new ROM is released, I'm trying...
[edit 2] No success. ROM 2.16.8.1 WWE, radio 2.7.10. %@$#!
Click to expand...
Click to collapse
If i stay in one location and use GPRS.....all appears normal....if I use it in the car....it will lock (even without receiving SMS)....until soft reset (I haven't tried flight mode on/off)
Where did you find the new radio rom?
britman said:
Where did you find the new radio rom?
Click to expand...
Click to collapse
I flashed new clubimate ROM:
http://forum.xda-developers.com/viewtopic.php?t=42638
http://www.clubimate.com/support/KJAM/ROM/K-JAM_WWE_216901_2169101_020710_ship.zip
Do you think it's better than the Qtek Rom?
Vishny...
Have you managed to get the GSMTestmode to work with MTS?
britman said:
Vishny...
Have you managed to get the GSMTestmode to work with MTS?
Click to expand...
Click to collapse
GSMTestmode works with MTS. I guess it doesn't depend on operator.
so, no solution for the reconnection problem??
I had same problems with Radio lockups on my UNIVERSAL. I've tried different ROMs with no luck. BUT after changing my Radio rom back to latest from T-mobile (1.10.03) everything back to normal- all day driving with GPRS on - no lockups at all!!! 100% solution is..... use old radio rom.
Dear technically gifted people,
I have recently purchased the Wizard (i-mate k-jam) and have the following three problems:
1. Sometimes the phone does not receive calls and they go directly to voicemail, even though I am in an area where all mobiles work and the phone shows full reception.
2. If reset the device or turn on/off flight mode, the device has no problem connecting to GPRS/EDGE (provider MTS/Russia), but after some time it drops the connection and cannot reconnect until next reset.
3. Flight mode switch does not always work. Have to turn it on 2-3 times before phone responds and turns the phone back on.
If someone would be kind enough to help me resolve them I would greatly appreciate it. I recently upgraded to the new ROM (the one posted on the clubimate site in March) but it did not seem to help the issue.
Regards,
egrib
i have the same problem! Have to turn it off and then back on again, very annoying!
Do you think turning the voicemail off will sort it out? I dont really have any need for it anyway
could be SIM related.
My wizard showed the same instability. I needed to reboot every night otherwise i would get dropped calls (straight to voice mail) no GRPS access, and the charging wouldn't work. I changed roms etc. What finally did the trick for me is I got my service provider (FIDO in canada) to change my SIM from the 2001 card i had to a current one.
It seems to have done the trick.
From my own experience and from seeing all the posts on this forum it seems like this device is full of bugs and is just not worth the time and money.
As there a similar device out there that actually works and people have no problem using?
Thanks.
egrib said:
1. Sometimes the phone does not receive calls and they go directly to voicemail, even though I am in an area where all mobiles work and the phone shows full reception.
Click to expand...
Click to collapse
did you have the same problem with previous handsets in the same area? such problem are quite often caused by network issues not mobile and you should try reporting it to your operator's customer care. however, if such problem persist only on wizard and in various areas, then it's probably problem with mobile...
egrib said:
2. If reset the device or turn on/off flight mode, the device has no problem connecting to GPRS/EDGE (provider MTS/Russia), but after some time it drops the connection and cannot reconnect until next reset.
Click to expand...
Click to collapse
you mean [G] icon on top of screen? well, this is a feature of this model, that after some time it detaches from GPRS, so [G] icon disappears. however if you'll try to connect to internet through GPRS, it will attach again and connect, so i wouldn't be so much concerned about it.
egrib said:
3. Flight mode switch does not always work. Have to turn it on 2-3 times before phone responds and turns the phone back on.
Click to expand...
Click to collapse
i've had the same problem, but i noticed that it just needs a bit of time for phone to switch on again. so when you're trying to switch off flight mode, tap it once and wait a bit. it should turn on after a while. at least it works this way with me..
eva_d,
I think you are entirely correct on point 3 - flight mode switch takes some time.
As for the other points, I don't think they are as easily resolved. When the phone does not receive phone calls (and calls go straight to voicemail) it does not seem to be a carrier problem since 1. i never had this problem with the same card in a different mobile and 2. once it stops receiving calls it continues to do so until a reset, regardless of where I am located.
The GPRS issue - i know what you are referring to with regards to the [G] icon (I have it all the time) but once i receive or make a phone call, I cannot reconnect to the internet until i reset the device. Also not a carrier problem. This seems to be an issue with all MTS users in Russia. So far unresolved.
Anyone other ideas anyone? Thanks
It's well known issue (GPRS on MTS Moscow; is your mts is in Moscow?). It was fixed in new ROM, that just was released week ago. Russian version is available.
eva_d said:
egrib said:
1. Sometimes the phone does not receive calls and they go directly to voicemail, even though I am in an area where all mobiles work and the phone shows full reception.
Click to expand...
Click to collapse
did you have the same problem with previous handsets in the same area? such problem are quite often caused by network issues not mobile and you should try reporting it to your operator's customer care. however, if such problem persist only on wizard and in various areas, then it's probably problem with mobile....
Click to expand...
Click to collapse
I have a kindoff similar problem. Just got my Qtek yesterday and I tried latching to cingular. What happens is when I switch on the phone, it takes forever to latch to the network. I see the
Y.
Y..
Y... going on for ever. In my old phone, just switch it on and there it connects to cingular. I tried doing the manual/automatic network selection and everything but it just takes too much of time to latch on. It finally latches (thank god !) but still its annoying. But once connected, itnever drops off or goes to voice mail. Looks like it has a starting problem
Also, reception wise, it shows less bars then my old phone when I am sitting on the same chair :?
Did anybody face the same problem, or am I the blessed one. Any tweaks or something that can be done ?
I also have problems sometimes connecting to edge/gprs, I think it might have something to do with handshaking accross towers.
I noticed that this happens when I enable TOMTOMTRAFFIC, it will get the traffic the first time I start tomtom, then 15 minutes into driving when it trys to get a traffic update it will not connect to gprs, it will keep dialing and eventually disconnect. Then after a rest, it will connect again but again after about 15 minutes of driving it has the same problem. Pretty annoying.
Vishny,
I am indeed on Moscow MTS. You mention a new ROM that fixes this - are you referring to the ROM that came out early this year (2.16.9.1) ? If so, I did the upgrade (english version) and it did not seem to help. If there is something more recent that fixes the MTS problem, please let me know where I can download it.
Also, are you having and problems with receiving calls? Thanks.
egrib said:
Vishny,
I am indeed on Moscow MTS. You mention a new ROM that fixes this - are you referring to the ROM that came out early this year (2.16.9.1) ? If so, I did the upgrade (english version) and it did not seem to help. If there is something more recent that fixes the MTS problem, please let me know where I can download it.
Also, are you having and problems with receiving calls? Thanks.
Click to expand...
Click to collapse
It's 2.18 ROM with new 2.20.11 radio rom. I'm having no problems with calls or GPRS. Now my device is perfect, I love it. Just try it, you can find it here:
ftp://ftp.xda-developers.com/Uploads/HTC Wizard/ROMS/
Thanks vishny - if that will indeed solve the problem.
Few questions, are there any other places to get the files (i am having problems logging into the one you provided).
Also, is this only for a Russian OS or do they have the same for english? Thanks
Guys, could you please advise me how can I download from FTP? It asks for username & password, but my profile's username and passwords wont work.
fmraven said:
Guys, could you please advise me how can I download from FTP? It asks for username & password, but my profile's username and passwords wont work.
Click to expand...
Click to collapse
user/pass: xda/xda
eva_d said:
fmraven said:
Guys, could you please advise me how can I download from FTP? It asks for username & password, but my profile's username and passwords wont work.
Click to expand...
Click to collapse
user/pass: xda/xda
Click to expand...
Click to collapse
Great! Thanx a lot.
And another question. Would QTEK ROM work for K-Jam, or should I wait for official K-Jam ROM update?
fmraven said:
And another question. Would QTEK ROM work for K-Jam, or should I wait for official K-Jam ROM update?
Click to expand...
Click to collapse
it will work, but you need to unlock your device first with Lokiwiz or aWizard. search forums, there are lots of posts regarding this.
Thanks for all the help.
One question to Vishny and others - i see the new 2.18 rom update in Russian - does anyone have any idea where I can get it in english?
I assume the GPRS/calls problem lies in the Radio ROM - so another question may be how can i keep my english ROM but update my Radio ROM to one that would work with MTS in Russia?
Many thanks
egrib said:
Thanks for all the help.
One question to Vishny and others - i see the new 2.18 rom update in Russian - does anyone have any idea where I can get it in english?
I assume the GPRS/calls problem lies in the Radio ROM - so another question may be how can i keep my english ROM but update my Radio ROM to one that would work with MTS in Russia?
Many thanks
Click to expand...
Click to collapse
There is no english 2.18 rom, because 2.18 solves specific problem with one of operators in Moscow. Some guys make hack, they flash 2.16 i-mate or 2.17 qtek english roms, then flash 2.20.11 "russian" radio rom and then install additional RadioDriver_GPRSStall_Wizard_Mar24.CAB they extract from extrom of 2.18 russian rom.
Look at this:
http://www.qtek-mobile.ru/forum/viewtopic.php?t=2131&start=30
vishny,
i installed the new radio rom onto the latest english i-mate rom and thw wizard finally worked with MTS in Russia without any problems. For that I thank you.
Unfortunately now for some reason once in a while the screen goes dark (as if the device is sleeping, the light is still blinking) and the only thing I can do is reset the device. Any ideas?
Thanks
p.s. why does this thing always have problems and as soon as i solve one, another arises :?
ive tryed the black roms, schaps stuff, currently on the offical htc rom
3.54.255.3
with radio 1.48
this is completey clean from any additional software, apps, apart from a t-mobile custom cab, for the web settings
ive tried radios 1.38, 1.43, 1.47 and 1.50 that i can remember
and still i can phone my phone and it goes to voicemail, or turn off voicemail, and it goes currently unavailable!
even with the phone on, looking at it with signal, it still says unavailable now and then.
its fast becoming a useless brick!!
any tips, advice? programs?
I had the same problem over here. It's because of the Ericsson infrastructure of KPN here. When I have a data connection my phone comes unreachable.
My working solution is that I turn of 3G. Now I'm on normal GSM mode.
And believe it or not -> This works. Even my battery life is now over 50 hours with one charge. I'm currently trying to manually activesync. This should also perform better with a one charge!
Greetings and succes!
If you browse in this forum you'll probably find more answers to this question!
Bensat said:
My working solution is that I turn of 3G. Now I'm on normal GSM mode.
Click to expand...
Click to collapse
ive read that elsewhere, how do you turn the 3g off?
ive just flashed black satin on it,
im looking at the lump of plastic, switched on 2 bars of signal, call the dam thing from my other phone and F all!!!1
"go's off to bang head or phone against the wall!"
right schaps 3.57a
and radio 1.38.00.01 which worked ok for me a few months ago
protocol version 32.71.7020.12H
Im at the point now where the phone wont wake up for a call at all!
and if the phone is on with signal, still wont show a call, just get on the phone unavailable.
and its a 50/50 chance if i can make a call from the hermes.
have i screwed up something in all this rom / radio upgrading?
as you can see from the above my hermes is good for.... being an mp3 player!
hey guys...this is my first post here...
my pda2k keeps on dropping signals and sometimes halt during a call...
at first.....as instructed..2 time restarting solved the problem..
can you guys plzz help me out.......im using wm6
thnx in advance
What version of Radio do you using ? Try to upgrade to the last version.
my BA info is as follows
ROM version 5.60.00 WWE
radio version 1.12.00
well from where can i get the latest version of radio??
wel..i found it..and i am upgrading radio...
less see what happens
.....upgraded to 1.15.00
....no success......
im not the first one to have this problem..it ws in 2003. 2005 and now in wm 2006 now....
dunno what to do.....dont wanna throw away my pda2k
Maybe it is an hardware problem?
If your problem is in WM2003, WM5 and WM6, just get the phone to a repair or a recycle center....
but the thing is ..it was working fine....
and after installing a resh rom...it works for like 2 days with no problem...
im sure that its not hardware issue....
its the same problem....which everyone esle is having in this forum..abt signal dropping...dun think tat this harware problem can come to lot ov ppl at the same time...
the problem is with the phone company...
my pda2k also gives me similar problems...
but when i'm travelling to some other countries and using a local sim card there... i do not see any such problem... even while roaming sometimes... i do not see any problem with the current sim card.
i think it is the home service provider which has the problem.
If you have signal dropping, replace the flex cable.
The flex cable signal dropping is a common problem to any slide phone.
In fact I slide the phone halfway to test the signal if it will drop or not.
No signal drop means good flex cable.
Same case with Nokias and other phones.
I've had my friend's BA flex cable replaced and signal drop is solved.
also, one old battery can do that issue.
with my older battery, it used to cut connections sometimes. with the new one, keep connection.
hmm...but the thing is...that this fone was working fine in my country i.e Pakistan..but its giving problem here in canada.......and it actually came from canada before....
i dont know what to do....there were also issues like that with my imate-Pocket pc before...and now same is with PDA2k...
i have chaged a lot of sims...but no success.......
I personally believe that there is a bug on the radio dll.
If you are using WM2003, try this workaround to see if it helps: http://forum.xda-developers.com/showthread.php?t=340557
In your case, activate only the 1.900Mhz band or the 850 / 1900 band only. I believe that the former is better, though.
I've been only using it for the last 2 days, but so far so good.
JP
Well same problem here in Bulgaria. We have 3 Telecoms. Unfortunately i have subscription to one of them and some times like every couple of months I have the same problem. Green light blinking, but when someone is calling me - out of service. It rings, but after i pick up - it drops the call and gives "No service" This last for about a day or so. When i switch sim cards to another service provider - it works fine. The same thing happens when I travel from one town to another. I thing this is due to poor software configuration in the GSM towers. Overall for three years this happens to me like 10-15 times for couple of hours to one day. And I have this problem only with one provider only. No work around as far as i know.. Sorry
signal problem partially solved.
JPBRA said:
I personally believe that there is a bug on the radio dll.
If you are using WM2003, try this workaround to see if it helps: http://forum.xda-developers.com/showthread.php?t=340557
In your case, activate only the 1.900Mhz band or the 850 / 1900 band only. I believe that the former is better, though.
I've been only using it for the last 2 days, but so far so good.
JP
Click to expand...
Click to collapse
Guys,
Definitely the problem is software. I'm from Brazil and my operator is TIM. I tried many ROMs (at least 10) with the same symptom: if the phone misses the signal, I get into troubles to find the signal again and it keeps finding another operator instead TIM (in my case it only finds Vivo - which is 850Mhz).
After those many trials, I found a ROM that solves the problem partially. It's the PV DVH 19701 ( http://forum.xda-developers.com/showthread.php?t=390008&highlight=19701 )
With this ROM, it still looses the signal when on a place where the signal is not present and don't find while returning to a place which the signal is present, BUT, I just tap the antenna on the top of the screen, tap settings > network and finally tap "find network" and VOILA, the signal is back without much pain!!
One more thing is a little change on the registry according to a recommendation from Microsoft. Using one registry editor, go to:
HKCU\ControlPanel\Phone and change the value for "Features" parameter from 204c7d8 to 206c7d8. Remember that before you change, you need to choose the view mode to hexadecimal.
That's it folks...have fun!
I need help desperately as my HTC touch unlocked phone (originally from Rogers) sometimes works (on Fido network) but most of the times it gives me the error that its Searching for the Signal and then turn the phone off and repeat the same process.
My Rom version is kwbr rom v4.5.3 wwe and Radio version is 03.39.90
I just started having the same problem today. I'm on Fido with a Rogers Touch (Elfin 128/256 MB version), with Onyx ultimate 4.5 from 5/14/09. Until today it worked great, always had the network and made/received calls every time. However today at work I noticed it was stuck on finding network, and wouldn't connect. Since then I've had it connect to the network sometimes, and about half my calls have been getting through, the other half had a few seconds of silence, no connection, followed by three beeps back on the dialer screen. I tried updating the radio, that didn't help, still the same issue. It's not the sim card, as it works 100% in my backup phone.
Anyone know what's causing this and if there's a way to fix it? I could try reflashing the rom, but I'd rather not lose all my installed programs and stuff.
Wellcome to the club. I couldnt find any solution yet
barlw said:
I just started having the same problem today. I'm on Fido with a Rogers Touch (Elfin 128/256 MB version), with Onyx ultimate 4.5 from 5/14/09. Until today it worked great, always had the network and made/received calls every time. However today at work I noticed it was stuck on finding network, and wouldn't connect. Since then I've had it connect to the network sometimes, and about half my calls have been getting through, the other half had a few seconds of silence, no connection, followed by three beeps back on the dialer screen. I tried updating the radio, that didn't help, still the same issue. It's not the sim card, as it works 100% in my backup phone.
Anyone know what's causing this and if there's a way to fix it? I could try reflashing the rom, but I'd rather not lose all my installed programs and stuff.
Click to expand...
Click to collapse
I've tried reflashing the Onyx rom, as well as the Onyx 5 beta, and neither of these helped. The phone network connection is still intermittent, and when it does connect to the network it still takes a few tries before any call will dial out. I'll try completely restoring my original rom backup, but it's looking more and more likely that this is a hardware issue. If it is, how would I go about fixing it? I severely doubt it would be covered under any warranty, since I bought it used, so I'd probably have to do it myself if at all possible. Anyone know of anywhere to get parts for the Elf beyond the normal keypad/case/lcd stuff offered in most of the online parts stores?
Reflashing the original rom didn't do it either, looks like I'll have to contact HTC.
Let me know what solution they gave u.
Is your phone under warrenty?
barlw said:
Reflashing the original rom didn't do it either, looks like I'll have to contact HTC.
Click to expand...
Click to collapse
As I said it's a used phone so it's probably out of warranty, but I'll get in touch with the guy I bought it from and see if Rogers will repair or replace it first, then if they can't or won't do anything for me I may email HTC. I'll bump this thread when/if I have any news.
Flash to 3.21.90 radio?
Try it out.
Didnt Work either
jeremy89632 said:
Flash to 3.21.90 radio?
Try it out.
Click to expand...
Click to collapse
HandsomeMirza said:
Didnt Work either
Click to expand...
Click to collapse
Judging from the replies, you have a bad device.
HTC Service Centre might be the best place for you.
well the problem is that i didnt purchase it with the HTC or Rogers directly.
Anyways i will contact them again lets see how it goes
You can still bring down to HTC even if you didnt purchase from them.
But it must, of course, be made by HTC.