Since upgrading to Exchange 2003 SP2, nobody can activesync with the server on their devices. Getting:
Activesync encountered a problem on the server
Support Code: 85010014
This is definately NOT a client issue, so detect/repair outlook will NOT work. It is definately something to do with SP2.
Any help please?
Sorry, Mine works fine.
Fixed it.
Integrated Authentication was not set under IIS's Exchange folder.
All works now!!
Ive been having that error message for ages in SP1 was hoping SP2 was gonna fix it
its really odd because i can sync with the administrator account but not my own. Wish i knew where i was going wrong...
If M$ is so keen to promote WM5.0 how come that AS is not yet available for download from windowsmobile.com? It seems that bugs are still abundant! :?:
Hi all, im kind of new to this but i just read about push email with exchange server and i was wondering how i could use it with my mda vario. I've already installed an updated rom with push email but i dont know how to use it. can any one fill me in on this? thanks for any help.
You need a Exchange 2003 server with at least SP2 installed. Also a UMTS/GPRS connection because is not working over WIFI.
Bitfrotter 8)
Go to www.mail2web.com, sign up there. Than put the settings from the website in the Exchange Server settings in Active Sync on your PPC. Set your current email address to automatically forward your email to your mail2web email address. Enable GPRS and enable push email from the Comm Manager and bingo, push email is yours.
Ok, ive already signed up with mail2web but i want to automatically retrieve hotmail emails. i don't see an option on hotmail to forward all my emails to mail2web. am i missing something here? sorry, im inexperienced and all and these are probably lame questions and all. but please help me out. after reading that article i got hyped up in doing this. thanks for any replies.
Bitfrotter said:
You need a Exchange 2003 server with at least SP2 installed. Also a UMTS/GPRS connection because is not working over WIFI.
Bitfrotter 8)
Click to expand...
Click to collapse
I've gotten DirectPush to work over WiFi... Maybe that was an earlier ROM version though... I don't recall the circumstances under which I got it to work.
MS says that Direct Push does not work over WiFi. WiFi does not allow disconnected connections (in other words, a connection that allows for the data stream to be suspended). If WiFi did it, it would require a continuous connection that would drain the batteries at a very rapid pace.
Setting up Exchange for Direct Push is pretty easy. I set up ours in about 5 minutes.
One of the coolest things you can do with a correctly configured Exchange 2003 system is with the Mobile Admin pack (free download from MS). It allows you to tell the PDA that it needs to "self-destruct" in case the phone is stolen. A remote wipe will do a hard-reset on the phone, deleting all data not stored on an external SD.
I usually get my email on the MDA faster than Outlook on my desktop.
If any Exchange admins are out there, I can post how to set it up if anyone needs help.
exchange/activesync
Yes please!
Hotmail has deleted the possibility of forwarding mail automatically a few years ago in the free version, only Hotmail Plus subscribers can use this option. With gmail however it is still free. So a basic hotmail account will not be able to use Push over Exchange. You can however sign in to MSN Messenger on your device and will then be notified as soon as an email arrives on the hotmail server. This will cost you extra data charges though, since contacts coming online will also result in data transfer to your device.
Romp said:
MS says that Direct Push does not work over WiFi. WiFi does not allow disconnected connections (in other words, a connection that allows for the data stream to be suspended). If WiFi did it, it would require a continuous connection that would drain the batteries at a very rapid pace.
Setting up Exchange for Direct Push is pretty easy. I set up ours in about 5 minutes.
One of the coolest things you can do with a correctly configured Exchange 2003 system is with the Mobile Admin pack (free download from MS). It allows you to tell the PDA that it needs to "self-destruct" in case the phone is stolen. A remote wipe will do a hard-reset on the phone, deleting all data not stored on an external SD.
I usually get my email on the MDA faster than Outlook on my desktop.
If any Exchange admins are out there, I can post how to set it up if anyone needs help.
Click to expand...
Click to collapse
that would be awesome if you know of a tutorial anywhere on this..
so by creating an exchange server as romp said, you can sync any email including hotmail? well that's really a bummer that microsoft disabled forwarding on hotmail. Its mainly my primary email which all my friends/family know. so it would be a miracle if anyone knew how to sync hotmail without subscribing to their hotmail plus.
Well, getting outside emails are a bit more complex. This is usually for a business, but there are plenty of POP-to-Exchange plug ins that would allow getting Hotmail emails. Of course, you would need the Hotmail Plus for the POP.
http://www.slipstick.com/exs/popconnect.htm
My answer was more concerning the Exchange Direct push question, not the hotmail one.
Where I work (yes, I did set up the Exchange system) we have GFI spam filtering and virus filtering (www.gfi.com) and they have a POP2Exchange bridge included. It just checks the account, downloads any POP emails, and drops it in the right mailbox.
Exchange is a complete system, not just mail. It has webmail, Windows Mobile direct push, calendar, contacts, and more. Unless you are in a company with Exchange or Small Business Server, its not a cheap thing to do for a home network.
If you DO have Exchange at your office, run to the IT guy and hurt him until he sets your phone up on it. Its all the functionality of Blackberry and more, built into Exchange.
I'll write that tutorial, g0nk.
ok so if we go the mail2web route... i dont need to install exchange 2003 on a pc myself? does it only work on windows server 2003?
im interested in doing this at my job but i want to make sure it is not too difficult
edit.. well we have our own domain email addresses so the [email protected] is not an option..
any suggestions?
Romp said:
Exchange is a complete system, not just mail. It has webmail, Windows Mobile direct push, calendar, contacts, and more.
If you DO have Exchange at your office, run to the IT guy and hurt him until he sets your phone up on it. Its all the functionality of Blackberry and more, built into Exchange.
I'll write that tutorial, g0nk.
Click to expand...
Click to collapse
1) Agreed
2) I am the IT guy and it don't work on our server - the rootcertificate won't install to the PPC - an MS acknowledged problem............
3) Please forward ASAP !! Thanks !! :lol:
Is it a self published cert? Because you CAN get any externally issued cert to work just fine. We use a $15 GoDaddy cert with no problems.
The big screw up most people have with the cert (myself included) is that the cert is not correctly installed, even though it says it is.
Cheaper certs are called "Chained" certs. All certs need a path back to one of the big cert companies. So, companies like GoDaddy get approved to be second level cert issuers. IE on the PC will look at the cert and track it back to the main cert issuer. For example, the cert on GoDaddy goes from GoDaddy, to Starfield, to VeriCert. The VeriCert certificate is installed on all PCs.
Anyway, the problem is that the PC can follow an undefined cert path, the PPC can't. If you install the cert on the server, IE on the PC can figure out the whole path, PPC can't. So, the big thing is to make sure the MIDDLE CERTS are installed on the server. Even though everything seems fine, chances are that the middle ones are not (in this case STARFIELD)
The easiest way to find out if the cert is valid or not is try to get to your webmail on PIE. If you get a message about the cert, your server is not set up completely.
For my server, I had no luck until I found the Intermediary Cert and installed it. https://certificates.starfieldtech.com/Repository.go
Once that was done, my GoDaddy cert worked on the PPC and syncs went perfectly. Once the server has all the certs in the cert path installed, the PPC can validate each level. Until then, its clueless. Most people think you need to install the cert on the PPC. Its the server that needs it.
Does the self published cert only cause problems with direct push? I've got the "old" polling method working. I created a root CA on my server to sign the cert created for the web server and then turned that root CA into a CAB which was installed on the PPC. I should say that my phone doesn't have an AKU 2.xx rom on yet so I've not tested push mail.
This is all outlined in the following doc :
http://www.microsoft.com/technet/itsolutions/mobile/deploy/msfpdepguide.mspx
Also look at http://support.microsoft.com/kb/817379 if you are running a non sbs2003 exchange server in a configuration that doesn't have a front end/back end exchange server configuration. As there are some minor tweeks needed to the registry and to the default web server setup.
If you can do a remote Activesync, then DirectPush will work just fine.
A newbie Direct Push question:
I upgraded my 8125 ROM to the official Cingular June 19 version, and direct push SEEMS to be working great my my Hosted Exchange provider. When new email comes in to my Exchange server and/or a task / calendar / contact is changed on the desktop Outlook client, those get pushed quickly to the 8125.
Problem is, it doesn't seem to work in reverse. For example, IF I get an email pushed to me on my PDA, I read it and delete it on my PDA.....that deletion action is NOT getting syncronized back to my Exchange server. Is that by design, or is indeed something wrong?
Thanks in advance!
not sure if it helps, but you can change when pocket outlook deletes mail, there are 3 options:
on connect/disconnect
immediately
manually
I dunno if changing that will help you at all, but its in the pocket outlook options.
I'll shut up now, in case I misunderstood
jmel said:
not sure if it helps, but you can change when pocket outlook deletes mail, there are 3 options:
on connect/disconnect
immediately
manually
I dunno if changing that will help you at all, but its in the pocket outlook options.
I'll shut up now, in case I misunderstood
Click to expand...
Click to collapse
I appreciate your reply, but my question is beyond that......it centers around Driect Push.....my thinking is, regardless of that setting you referred to, once the email is deleted on the PDA, the PDA should "reverse-push" that deletion to the Exchange server, and mine does not seem to be doing that.
I hope that is a little clearer?
No, his answer was right. The reverse of the Push is not the same. You have to set the options as Jmel suggested. Its basically to save data.
This allows you to go through your mail, delete all your spam and crap, then update the server. Doing so immediately would be a waste. Recieving/sending emails is considered vital, deleting them...not so much.
I am new to synching with Windows Mobile 6 on my T-Mobile Wing, was hoping there was a solution out there for the problem I'm up against. Here is the layout of what I have :
- a T-mobile Wing with WM6 and ActiveSync
- a Windows Vista computer with Microsoft Outlook 2007 and WMDC
- a Microsoft Exchange account for work with OWA
I sync everything on the Wing and Vista/Outlook 2007 setup effortlessly with either USB or Bluetooth, that's not a problem. Currently I sync emails only from the Exchange account using Outlook Web Access through ActiveSync on the Wing. What I would really like to do is to be able to sync the calendar/tasks from my Exchange account to the Wing, but to PREVENT writing my personal appointments/reminders/tasks from Outlook up to my Exchange account. I don't think my company needs to know when I'm mowing the lawn or taking my kids to the dentist....however, I really value having that personal stuff synched up on both the Wing and Vista/Outlook. Is such one-way synching even possible? Is there another program out there besides ActiveSync that can do this? I have seen some descriptions on the web of how to make an older version of ActiveSync perform this way, but the version that I have never seemed to have the right options or tabs available.
So to sum up, the dilemma is, I'd like to sync my Exchange calendar/tasks to my Wing, but not have any calendar/task items from the Wing or the Vista PC make it back to the Exchange server. If more information is needed, I will be happy to provide any details that I can.
Thanks, great forum.
Hi,
I flashed RogerMagicV2a-signed onto my Vodafone HTC Magic and everything works like a charm. The device seems much faster to me now and I love the keyboard.
But I have problems getting Activesync to work. If I enter my account details including the correct server name (SSL checked) it alwas complains about wrong authentication (Authentication failed). I also checked with "Touchdown" which successfully showed my inbox using the same credentials.
Does anyone know about problems with Rogers Activesync implementation?
Server is Exchange 2007 (I assume).
Thanks in advance!
ff
*bump*
Does anyone have an idea?
First: *PLEASE* don't bump (and more important: don't bump so soon)... if someone knows the reply be sure it will be posted.
Second: As far as i know (maybe i'm wrong) there is no software named ActiveSync, are you talking about HTC Sync? If TouchDown works meybe it's a software problem so meybe you will obtain more help from the software authors .
Cheers
Ok, sorry for that! I am so impatient because everything else works great and the ActiveSync support would be the last thing to make the Rogers Rom perfect!
With ActiveSync I mean the integrated support of the Rogers Rom to sync with a Microsoft Exchange Server over the air which would be great because then I could finally sync my work calendar and contacts with my HTC Magic.
Perhaps something is broken in the Rogers Rom regarding the ActiveSync client - that is my question here.
Thanks in advance and sorry again for bumping. Won't happen again
I read somewhere that the Rogers ROM's Active Sync does not support PIN security settings forced by the exchange server. This would be bad.
Search for that topic, I'm not sure if it was here at xda-devs.
Cheers,
Hotas
Yes I also read this but our Exchange Server does not have PIN security enabled. I tried another app (I think it was Roadsync or Touchdown) and it worked there.
But I would like to have my calender and contact entries integrated into the apps, not in a separate app like Roadsync does it.
Any other ideas?
Thanks and greetings from Germany
ff
Have you played with the Hero rom? I'm sure I saw some exchange mail options in there.
No not yet, perhaps I'll give that a try.
It's a pity, I really like the Rogers Rom...
Thanks.
ActiveSync Issues
Hi,
I now tested
- Moxier Mail (http://www.cyrket.com/package/com.moxier.mail)
- Exchange by Touchdown (http://www.cyrket.com/package/com.nitrodesk.nitroid)
and they both work.
Here is a part from Touchdown's log:
Version : 3.1.000
------------------------------
Configuration
UserID:user
Domain:domain
Server:sync.company.tld
ActiveSync Server::sync.company.tld
Class :com.nitrodesk.activesync.ActiveSyncServiceProvider121
SSL:true
Max Days:3
Options:333
Poll:60
ISA Flags:destination=Z2F&flags=0
Uses ISA:false
------------------------------
Does anybody have an idea why Touchdown and Moxier Mail work but the integrated ActiveSync solution from HTC does not?
edit://
Of course I used the same credentials and server settings.
Help appreciated!
Thanks
ff
That is corrent....the implementation on the HTC Rogers ROM for Activesync does not appear to support basic security (ie. PIN setting) that is by default on the Exchange Mobile settings.
I requested our IT dept. put me as an exception and it works fine. This will be an issue for any corporate users. Touchdown and Moxier both support PIN security, so you won't run into problems there, but it is VERY annoying.
e4.
fflightning said:
Yes I also read this but our Exchange Server does not have PIN security enabled. I tried another app (I think it was Roadsync or Touchdown) and it worked there.
But I would like to have my calender and contact entries integrated into the apps, not in a separate app like Roadsync does it.
Any other ideas?
Thanks and greetings from Germany
ff
Click to expand...
Click to collapse
Edit: wer lesen kann, sorry... habe gerade Schwachsinn geschrieben ;-)
To get it correct: I do not have to enter a "pin", I just log on using my normal Windows credentials, i.e. domain\username and password. This should work, right?
Or does "pin" mean the basic authentication using HTTP-Auth with my windows credentials?
Thanks!
PIN means the forced security policy, sent from the Exchange server to enable Remote Wipe for instance. On a Windows Mobile phone you need to enable the phone security key, which you have to enter after a defined time of no use or at power-on. The policy has to be managed by the phone in a way the Exchange server accepts, otherwise you are not able to sync.
Maybe that's your problem. Anyway I don't know, how TouchDown or RoadSync handle the security policy.
Schahn
Ok,
I think this is the problem.
To sum it up: HTC's integrated ActiveSync client does not support PIN security settings that are enforced from the Microsoft Exchange server. I also tried to set up device locking where you have to draw a line on the display - but this also did not work.
Is there a way for you developers or the guys at HTC to fix the ActiveSync client that it pretends to have PIN security settings enabled? Touchdown seems to do the same here because it works like a charm.
It would be great if some of you would find a solution for this!
Thanks for the great support here.
ff
Pin
I'm looking for exactly that. I have Hero installed on my Magic an I can get touchdown to work - sort of. It gives me a new inbox every time I sync and then I have to refresh the folders to get rid of the "fake" inboxes and get to my mails.
It works... badly, but still...
I'm also looking for an app that'll integrate into the phone.
Any new rumors, solutions or suggestions?
/Kvist
Denmark
Same problem here, the Rogers ActiveSync on my Magic won't work with my work Exchange server. However, TouchDown works. I heard that the Rogers ActiveSync requires Exchange web services or something like that, whereas TouchDown has real Exchange 2007 support. It seems like my corporate server only supports real Exchange 2007 synchronization :S
Has anyone found a workaround for this? I've thought about paying for an app like TouchDown, but it sucks if the Calendar isn't integrated with the phone's calendar.