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I dropped my phone and the screen now doesnt respond properly: The hardware DID successfully upgrade to the XDA ROM. But touching it causes the backlight to go on, - but most of the keys dont do what one would expect them to do: The phone turns on with a reminder from the calendar on the screen which wont DISMISS or CLOSE. Pressing on the windows logo and then on the phone key causes the calendar to come up and I am not sure which numbers are entered when I do manage to get the phone to come onto the screen (none of the right hand numbers seem to work at all). Does anyone recognise these symptoms and/or could they just show that my SX-56 needs the ROM RE-flashing? I should add that pressing the Master Reset button with this ROM in place seems to make the phone shut off and then when you restart it, all of the data remains in place. I wonder if there is any possibility that the XDA ROM has prevented the reset button from working normally?
A user on another forum said that to him, '"Sounds like the digitiser is up the swanee - have you tried recalibrating it?"
10-12 vertical black lines started appearing to the right hand edge of the screen. Sometimes they are there, sometimes not. THere is usually at last one there somewhere. At about that time the screen stopped responding as I mention. Today the left third started displaying the same veritcal lines, though spaced quite far apart (about a millimetre). Screen doesn't APPEAR cracked: Does this sound like a digitiser and if so, how do you recalibrate it please or is there a link to somewhere on the XDA site which I cant find which might tell me? Or could it be the cable is loose in the circuit board? As you touch the lower right hand corner of the metal casing where the vertical lines are, those lines flash (the right 10 or 12) on and off. And every coloured bar everywhere on the screen or word of text has vertical lines on it (the white parts don't)??
Someone on ebay has said that his phone "fell from my pocket and onto the carpet and the screen cracked, I then used it for about a week" "I sold the screen to someone cause the wanted the touch pad part of the screen for there phone". and wonder what it was he sold or which part can be replaced on it? IS there a touch part and a screen part on this phone?
To be honest, itsounds like you have brocken a connection somewhere between the LCD and the gfx output, probably not possible to repair yourself.
I wonder where the break would be?
I thought that might be the case: I wonder if it would be worthwhile trying to get another screen?
I should probably try to take the unit apart and see if some break somewhere can be identified if it is a break as opposed to some electonic part having failed. It SEEMS to be in the lower right hand corner?
Hi,
The touch screen part of my universal has ground to halt to the point that it won't work.
There doesn't appear to be any cracking and I don't recall dropping it or sitting on it.
I work a fair bit outside and can get quite a bit of dust and dirt in my pockets and am wondering if it could be due to dirt getting into the connect on the hinge.
Has any one else come across problems with the hinge?
I'm reasonably adept with a screwdriver - are there any things to watch out for when disassembling to check it over?
Hi..
If u can open with the Universal guide posted in the forum then try clean ing the connectors on the Right and Left of the Clamp Shell part with Iso Propyl Alcohol.
Before opeining you can try pressing mildly with yr fingers, at all the forur corners..it can start working..else do the above...
Hi,
OK, the screen seems to be working OK this morning, however I seem to be getting a sort of ghost effect where it appears as though the phone icon and the volume icons are getting pressed resulting in the volume controls and the phone/flight mode popup appearing on screen.
I guess it is all down to dirty connections.
Do you have a link to the thread about dismantling the hinge, I can't seem to find it.
Thanks.
re isopropal alchol
only use 99% alchol to clean contacts anything below that can cause corrosion on printed circut boards and contacts.
any progress yet.
mine stopped working today too.
but when i took off my screen protector, it worked for a while.. now its dead again.
I think the screen protectors may cause this problem, as I too had this problem with a screen protector; but when i took it off it would work and and off. I cleaned the screen up and after a few hours my screen was working again!
being in Australia I go to the beach allot. with my jasjar.
the sand gets stuck in the sides of the screen putting pressure on the screen and disabling any input. just a thought that it could be the same with u.
hope u sort it out, otherwise claim it on warrenty sooner than later.
The problem I have with the screen is that occasionally the touch screen side of things appears to stop working and also the the volume, wifi and phone dialogs keep on appearing as if I am pressing the relevant icons in the top bar.
I'm guessing some dirt has got into it somewhere or there is a loose connection, but am struggling to open up the screen's case to inspect it.
6680abhi said:
I think the screen protectors may cause this problem, as I too had this problem with a screen protector; but when i took it off it would work and and off. I cleaned the screen up and after a few hours my screen was working again!
Click to expand...
Click to collapse
i took off my screen protector and it worked an hour...
got home, prepared to go to the T-mobile store.. then cleaned my screen ( without protector ) with a small cloth and it was working again.. so weird..
lets wait and see what happens ..
It's not really that weird: If some dust, or something equally small gets between the screen and the plastic frame, it can put enough pressure on the screen, and so the touch screen takes it as a constant (or intermitent) input, invalidating any other action on the rest of the screen.
I just received my Aquapac waterproof (and sand/dustproof) to use my Jasjar hapilly in the beach! :lol:
oh so annoying, my volume sliders keep popping up now..., as if some one keeps tapping, cause when not in Land scape mode when i open the "START" menu. it scrolls down, the same input/tap as wher the volume is in Landscape mode
There must be something wrong ... my screen still isnt working properly
one possible solution for touch screen not working
guys.... although I dont need to register onto this portal and it took me 15 minutes to register (fault of my own) but I got so much relieved with the solution that it deserved 15 minutes of my effort ;-) I hope it helps someone...just like it did help me....
I own a P835 Asus mobile and from past 2-3 days was having problems - start menu continuously appearing and my taps not getting recognized. Since yesterday my screen suddenly stopped responding to any taps or scrolls altogether.... buttons were working fine but not the screen..... i spoke to the facilities centre this morning and was about to take it to the shop but due to my laziness...didn;t go.....
Thanks guys.... what you mentioned above is very correct.... it was just a tiny molecule of dust that the screen was interpreting as my input and finally refusing all my taps..... I just cleaned the screen and the speaker side with the mere stylus n things started working.... thanks a lot.... more than laziness was this worry cause I just bought this piece a month before....
so people...before takin it to the shop....try this one too.....huhhh.....
The touch screen responds to continuous taps even when I don't tap it. When the keyboard is slid out, the start menu keeps on popping as if the start button on screen is being tapped. When keyboard is slid inside (device is closed), the device behaves as if the OK button (the "X" on top right) is being tapped continuously. Due to this, I can't open any program. (As soon as a program is opened, the "X" button on top right is automatically clicked and I reach Home screen again!
I uploaded a video about this mal-functioning of device:
http://www.youtube.com/watch?v=YWAyRLQ01oo
I have already:
1. Alligned screen
2. Hard reset device (Left and Right softkeys + Reset button)
3. Updated ROM and hard reset device
but of no use! Please help.
I haven't heard of a software problem causing what you're seeing on your phone. And a hard reset should have cleared that if this was the case.
Do you have a screen protector applied? If so then make sure it doesn't reach under the cover round the screen. Maybe some dirt got in between the screen edge and the cover?
If the phone is under warranty then just take it to the service centre.
maybe you have a warped case...the flexing might cause the touchscreen bezel to make contact with the screen. it may flex differently when opened/closed.
what happens if the slide is 1/2 open?
jamiefiedler said:
maybe you have a warped case...the flexing might cause the touchscreen bezel to make contact with the screen. it may flex differently when opened/closed.
what happens if the slide is 1/2 open?
Click to expand...
Click to collapse
This is the most likely explanation and there was an identical case reported in this forum somewhere.
Mike
Even when its half open, the OK ("X" on top right) keeps clicking.
I'm using the same case that came with JasJam. Have attached a screen protector to the screen. Could that be the cause of problem?
I contacted imate support. They asked me to send the device. Hopefully, the problem should be solved...
jaimingandhi said:
Even when its half open, the OK ("X" on top right) keeps clicking.
I'm using the same case that came with JasJam. Have attached a screen protector to the screen. Could that be the cause of problem?
I contacted imate support. They asked me to send the device. Hopefully, the problem should be solved...
Click to expand...
Click to collapse
before you send it in, remove the screen protector and try it again. even if it doesn't work, i wouldn't send it in w/the screen protector on anyway...
Wow! Seems the device has problems with heating up! Found this thread:
http://forum.xda-developers.com/showthread.php?t=285062
Solution: Send it back!
I had to send it back to service center. They replaced the main board! The device seems to be working fine now.
I took apart my tytn, including the screen part.
After reassembling it, I've had random issues related to the keypad and screen.
By keypad, I mean all the keys on the screen part of the phone (D-pad, call/hangup,soft left/right, Internet Explorer & Email).
They will randomly cease working and randomly restart working (usually after turn on/off the screen with the power button)
The screen will also randomly turn white and come back on only if I turn off the screen and then back on.
Im thinking it has to do with a loose connection somewhere in the screen section of the phone, however, Ive taken it apart 2 more times to check everything out and the problem persists.
I wonder if anyone experienced the same thing and found which specific internal is the issue.
i would like to know too cause my buttons just stopped working. so the talk, end, message, Internet explorer, ect. but the left down up right and center button work.
I have the exact same issue.
All the keys (not keybord keys) randomly stops working. I am so used to it now, that I dont even try to answer the phone with the green key button.
The screen fades to white, sometimes (maybe 1-3 times a day).
The screen is white when awakening from "sleep mode", turning on and off the screen fixes that after a while (50% of the time white screen when from sleep mode).
I have found out that putting a finger nail between the keyboard and the screen, on the right hand side, when in closed position, and then putting the screen back on, gives me a 99% chance of funktional display.
The problem also accurs in the "full keyboard position", But putting the finger nail in the same spot helps.
So I think the problem of the connection is in the keyboard part of the phone, since those slide contact always are on the right hand side, and the display contact shift side.
I would lite to know if any body have a permanent solution for this.
(I have now opend my phone yet, and I have tryed the putting thin plastic between the display and the cover, with minimal success)
thanks for your time
alkizmo said:
I took apart my tytn, including the screen part.
After reassembling it, I've had random issues related to the keypad and screen.
By keypad, I mean all the keys on the screen part of the phone (D-pad, call/hangup,soft left/right, Internet Explorer & Email).
They will randomly cease working and randomly restart working (usually after turn on/off the screen with the power button)
The screen will also randomly turn white and come back on only if I turn off the screen and then back on.
Im thinking it has to do with a loose connection somewhere in the screen section of the phone, however, Ive taken it apart 2 more times to check everything out and the problem persists.
I wonder if anyone experienced the same thing and found which specific internal is the issue.
Click to expand...
Click to collapse
These are the exact symptoms of the "SCREEN FADING INTO WHITE" problem. See this thread for more info: http://forum.xda-developers.com/showthread.php?t=303872
The common causes for this are a bad connection to the D-PAD controller PCB (in the technical manual they mention it should be carefully checked and the really small screews with same torque making a 90 degree with the PCB), a bad controller (that was my case, had to order a new one) or not enough pressure on the square black chip on controller (some people seem to have fixed it by putting a plastic sheet in between the chip and the case, to apply constant pressure).
I suggest you try to re-open your phone and reconnect the D-PAD PCB as carefully as you can, double checking the connection and the screws there.
I did fix my problem, by ordering a new PCB and replacing the old (probably bad) one. It started to happen after I dropped my phone and it's the only thing that worked. Now my phone is as good as new.
Hope this helps!
Similar Issues with screen
I have similar issues;
Anything thats on the foreground gets closed by the 'x' button and if I slide it open the start button gets continually pressed!
Seems to be the top right corner of my TS thats at fault
sometimes it's fine....most of the time its not!
Andy.
I have the same! I have a huge dead spot in the middle of my (Tytn) screen, and if you tap there it actually activates the "ok" in the top right corner. The rest of the screen works ok. Whilst drawing in notes any drawing near the center dead spot results in a streak to the top right hand corner...
Bad screen?
Bad rom?
Bad motherboard?
lepic2019 said:
I have the same! I have a huge dead spot in the middle of my (Tytn) screen, and if you tap there it actually activates the "ok" in the top right corner. The rest of the screen works ok. Whilst drawing in notes any drawing near the center dead spot results in a streak to the top right hand corner...
Bad screen?
Bad rom?
Bad motherboard?
Click to expand...
Click to collapse
You can rule out the ROM and M/board in my view for this specific problem. Your issue is very similar (and I think has the same cause) as those who find programs close randomly when in portrait mode and when they open the keyboard the start menu often pops up untapped.
I think this is just a case of a bit of pressure being put on the screen top right corner. Some folks have tried the business card run around under the bezel fix and had some success others have had to return for replacement/repair.
Some have taken the device apart and removed the gasket around the screen under the bezel, but this is not guaranteed to work.
Others have replaced the screen and for this particular problem it is very rarely successful as the screen is not normally damaged.
If you have a warranty use it - all of the above "fixes" are warranty voiding.
Mike
Hi Mike
It's an interesting problem as when performing a click and drag in Notes (drawing mode) the center section of the screen seems to work normally - a square box can select an area right through the middle of the screen - suggesting that the screen (as you say) is OK. So what is causing the a tap in the middle of the screen to register in the top right hand corner, when we now know that the center of the screen can work and respond in the correct manner. The size of the affected area is about the size of a thumb print EXACTLY in the middle. Personally I would like to believe that performing screen alignment 4 - 5 times a day for the past year has worn out the center dot and that is affecting the surrounding area. The trouble is that this fault has been reported on this site a few times now, and everyone says it's caused by something else! What did I do immediately before this happen I hear you ask? I flashed a new radio rom and was fiddling with a piece of card I have wedged down the RHS side of the screen to try and help stabilise the screen alignment. Since this problem arouse, I have removed the gasket - but that hasn't fixed it. I'm going to try and boot up the phone out of the casing to see what "zero" pressure applied to the screen does.
I'll report back...
Lepic.
lepic2019 said:
Hi Mike
It's an interesting problem as when performing a click and drag in Notes (drawing mode) the center section of the screen seems to work normally - a square box can select an area right through the middle of the screen - suggesting that the screen (as you say) is OK. So what is causing the a tap in the middle of the screen to register in the top right hand corner, when we now know that the center of the screen can work and respond in the correct manner. The size of the affected area is about the size of a thumb print EXACTLY in the middle. Personally I would like to believe that performing screen alignment 4 - 5 times a day for the past year has worn out the center dot and that is affecting the surrounding area. The trouble is that this fault has been reported on this site a few times now, and everyone says it's caused by something else! What did I do immediately before this happen I hear you ask? I flashed a new radio rom and was fiddling with a piece of card I have wedged down the RHS side of the screen to try and help stabilise the screen alignment. Since this problem arouse, I have removed the gasket - but that hasn't fixed it. I'm going to try and boot up the phone out of the casing to see what "zero" pressure applied to the screen does.
I'll report back...
Lepic.
Click to expand...
Click to collapse
It will be interesting to see what results you get. You'll need the old rubber band technique to hold the battery in place while you do it!
Mike
Well it's not due to the case squishing the sides of the screen as I just dismantled my hermes, wired it all up in bits on my desk, powered it up and still the screen has a dead spot in the middle and phantom taps in the top right. Temperature is normal room temp, approx 22deg c today.
I'm not sure the exact mechanisms of how these touch screens work out where you are tapping (resistance, voltage), but it looks like there are 3 separate strips running around the screen. 1 goes straight across the bottom, two goes up the LHS and across the top and 3 goes up the RHS. Therefore there is a gap between strips 2 and 3 in the top RH corner. Coincidence? hmmm It seems to me for it to register a tap in the top RH corner, strips 2 and 3 would register low voltages (or high resistance) and bottom wouldn't register at all. Thus suggesting a fault with the PSU that powers the touchscreen. Taps near the edges work because they are near the edges and therefore the resistance is not too great and can be detected, taps in the middle and worse off because they are far from all the detecting edge strips.
Does anyone think that there might a registry tweak for boasting power to the touchscreen?
Hermes Whie Screen Problem
To fix the "white screen" problem, you have to take your unit apart, and reconnect the ribbon cable.
I have a new 8525 and it started happeneing to me, so I took it apart this week, and reseated the ribbon connector.
Fixed the problem.
Has anyone here read and understood all that is said here:
http://msdn2.microsoft.com/en-US/library/aa919680.aspx
Perhaps someone could compare the touch.dll in Black Majik to WM5 - should be the same right?
How come that HKLM/hardware/devicemap/touch doesn't show the touch.dll driver as drivername? Keyboard has it's driver...microsoft says it should say drivername = touch.dll
Do you all have that in your registry?
Anyone else having their touch screen stop working property until they have to reboot? It's like it gets way off on where I'm actually clicking.
I have experienced that, but only after I had flashed the modaco rom. I basically returned to stock firmware this morning and am having to re-root my phone...
I have had a couple of occasions where it doesnt seem to respond correctly.
For me its like it looses the calibration, seemed to noticed it when the device is tilted horizontally.
reboot sorts it, only happened once or twice though.
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
jmacdonald801 said:
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
Click to expand...
Click to collapse
I read somewhere (maybe on this forum even) that non-multi-touch systems have this problem. Have the same issue with my HTC Magic, but after a while you learn of a way to use the device single-handed while not touching the screen.
I dont know if this helps or not but I have no idea what you guys are talking about
JoshHart said:
I dont know if this helps or not but I have no idea what you guys are talking about
Click to expand...
Click to collapse
The calibration problem (the screen registers a wrong spot than where you touched) comes up if you try to use a non-multi-touch phone single-handedly, so part of your palm (between the thumb and index fingers) touches the edge of the touch screen. Especially if you are trying to reach a top area of the screen while holding the phone with just that hand, likely some part of the palm touches the bottom of the screen.
If you want to try having the problem, you can touch the edge of the screen with a finger and try to click a link with another. It won't register the right spot.
Supposedly the problem should go away as soon as you lift that body part up from the screen.... so I don't know if this helps the OP or not.
same issue
http://forum.xda-developers.com/showthread.php?t=615711
does not look like its happening all the time. Ran few tests and still can't duplicate the problem in order to find the cause. so far this happened about 3-4 times on my phone.
i hope this gets resolved soon and that its not the touchscreen issue.
jmacdonald801 said:
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
Click to expand...
Click to collapse
I've had this exact thing happen to me a few times. I notice the tip of a finger on the edge of the screen, move it, then it works fine right after. Sometimes happens with the base of my thumb hitting the bottom left corner too.
Just make sure you're not accidentally touching any of the touch area and it'll work fine.
same here
i have just created new thread, this one wasnt here when i first looked http://forum.xda-developers.com/showthread.php?t=616418
mods, could you please link togther posiibly.
also there is google help forum where this issue was raised http://www.google.com/support/forum...ff&hl=en&fid=2a024bb25d4496ff00047cead2b2c2ad
would be nice if everyone experiencing this post it to google thread
HTC support #
866-449-8358 7 days a week 6am EST to 1am EST 7 days a week
Touch Screen Stops Working
jchap2k said:
Anyone else having their touch screen stop working property until they have to reboot? It's like it gets way off on where I'm actually clicking.
Click to expand...
Click to collapse
I have had this same issue on my G1 as well a N1. This problem only happens from time to time, as happes with stock ROMs and custom ROMs.
For the N1, I was initial pulling the battery; however, I have found that if I hold the power button down (don't let go) and then touch the screen to unlock or power if off.
I have a friend with the Eris who was having the same problem; Verizon released a patch earlier in the week that seems to have solved the problem for him.
Jeffro
jhales said:
For the N1, I was initial pulling the battery; however, I have found that if I hold the power button down (don't let go) and then touch the screen to unlock or power if off.
Click to expand...
Click to collapse
You can perform a soft reset on the Nexus One by holding volume down, the trackball, and pressing the Power button on top. A half second later, your phone will reboot.
I am also having these touch screen problems, and I can confirm I am not touching any other part of the screen to have it interfere with the non-touch-screen interface. I been testing with what people has been saying on here with having any other part of the screen being pressed, so I have been testing it out and I can say its a different response then what I'm experiencing.
Here is what is going on with my nexus one:
1) it happens at random times (my device is on my table and I am pressing buttons with one finger)
2) it only affects the bottom-left portion of the screen when it happens, touching everywhere else is fine
3) it thinks I'm pressing an area around the soft keys, an example is if I press 'A' it thinks I press either the '?123' or the 'back' button, same if I press 'd' it thinks I'm pressing the 'menu' button.
I can conclude that since not all nexus one owners has this problem it is a device issue, which what is going on is probably the same as if someone was accidentally pressing a part of the screen, but it could be part of the device is assembled incorrect or deformed. The physical form of my phone is off on the right side, I can feel the gray plastic part next to the black border next to the right of the screen is a little more raised then the left side.
But there is my experience with whats going on to me and my two cents.
Ive had this a little bit on my device as well, but I think it's a software issue since it went away when I pressed the home button.
edit:
Also it has happened exclusively in Dolphin browser
here too
Sporadically, it happens with my N1 as well. When pointing at the middle of the screen (in a list for example), the input registers 2 cm below my fingertip. Rebooting fixes this temporarily but it is annoying.
A SW update could perhaps cure this behaviour?
rgds
Daniel
I just had this happen for the first time, all my presses were registering way below where i was touching, tilting into landscape in an app then back to portrait fixed it for me.
So now it happened to me too. I have the Nexus One for almost two weeks and I never had the unresponsive touchscreen. Of course I noticed that the center of the softbuttons is shifted upwards and that they don't register very well in the middle where they should and I had the problem before that the sms text input box didin't registered in the center so that the keyboard wasn't popping out but that is all only a problem of adjustment. Today in the morning after my phone was on standby over night I put in the charger to charge it and I got an email with pictures. I scrolled through the email and all of a sudden the screen became totally unresponsive. I tried to scroll and the screen registered at a complete different place. All of a sudden the email was gone because the phone registered the delete button even though I never pressed it. I could close the gmail program but I had a hard time to scroll between the home screens and the live wallpaper became unresponsive too. I decided to do a restart but I had a hard time to press the shutting down button because it was unresponsive too. This all happened not after heavily usage of the phone but after maybe 1 minute usage.
I am sure that I didn't touch another part of the screen when this occured because I realized before already that the screen becomes wacky if you touch it at two different places (lack of multitouch, so stupid to disable it). I hope that this is a software issue too. I can live at the moment with the 3G problem because it doesn't stop me from using the phone. The unresponsive touchscreen scares me more because because it becomes completely unusable.
i've noticed this with low battery. Twice its happened to me, the first time was when i first recieved the handset. and secondly was this morning when my phone was off with no battery again.
anybody want to leave their battery to empty out and try test if this is correct?
I've had this happen a few times in the ten days i've had the phone. I always make sure I'm not double dipping on the screen, and its easy to do since it will exhibit this behavior for a few minutes.
In my experience battery level has no effect on it.
A reboot always fixes the issue.
I figure it's software based.