Database Users

Tomtom exiting after Wizards

Hi there
I tried a lot of stuff from different topics,but still after selecting the voice in the wizard,Tomtom simply exits ??
Thanks
Fefe

Try this... extract to 'My Documents' so that the entire TomTom folder with the currentmap.dat in it is in My Documents on the exec and that's pretty much it...
Good Luck!

is this a legitimate copy of TomTom Navigator 5.? Is yes, then I don't know, but I have seen the symptoms you describe occur on a cracked version of TomTom.

Create directory 'My documents\Tomtom'

i had a scout around about this, and found a nfo that said for that "special" version you need to run through the wizard before swapping the exe for the "special" exe, then when you get to the regging, do manual then cancel,
then swap to the "special" exe and all will work fine,
i take it you know what "special" is!!!! and im not sure if this actually works, i dont really need gps on my phone with a carputer in the car.

TomTom Questions - a couple that I think I can solve, or not

Questions for those with TomTom successfully on a Wizard....
1. How? The CDs won't load! The application CD blows up immediately when you run the setup application - it never even attempts to talk to ActiveSync. Can't load the code this way!
2. The first Map CD fails also with an "premature end of JPEG file" error message (WTF?!) If I use the SECOND Map CD, I can load maps. Kinda. They will load to my PC (tell it I have a "Go", then when it errors out tell it to load to a directory) which I think I can then copy over. Maybe.....
3. Having seen someone else's setup, I'm wondering something - can you plan a route that spans more than one map? It didn't look like it! That sucks SEVERELY for long trips.....
Thanks in advance....

Can't help on 1 & 2, but I have heard of people getting bad CD's and getting them replaced by TomTOm fixes their issues. I've been fortunate to get everything working perfectly the first time.
To answer #3, yes you can plan a route that spans several states. You need to either load one of the regional maps or the 'Major Roads and Highways' map.

Can't help on 1 & 2, but I have heard of people getting bad CD's and getting them replaced by TomTOm fixes their issues. I've been fortunate to get everything working perfectly the first time.
To answer #3, yes you can plan a route that spans several states. You need to either load one of the regional maps or the 'Major Roads and Highways' map.

I've opened a ticket with them - I've heard their support is legendarily BAD (as in no replies at all in some cases), so we'll see. If I have two bad CDs, then if they replace them all's well.
But right now what I have is a worthless piece of software that cost me $150 - and I am NOT happy about that..... I guess the only good point is that I can't even activate it, so if its a Wizard incompatability probelm I can stick it on eBAY and the code is still good....

Here's the part of the solution....
Wizard = WM5.
You can't use the default loader on the CDs to install the program to a WM5 device.
Solution. Go to TomTom's website. Go to support and download the latest patch (version 5.21). Here's a link that sure work:
http://www.tomtom.com/support/solution.php?GID=3&PID=188&SID=198&CID=0&Language=1&FID=3361
Run the program on your PC (not your wizard) and install on your wizard once you've established an ActiveSync Connection.
Now. You'll need to get a voice file off the CD. Put in the first disk (i.e Disk number 1) and look for a directory called voice (I think). An easier way may be to search the CD for a file named USAM.cab. This is the voice for "Richard". You can experiment with different voices later. Copy this file to your PPC (i.e. right-click on the file, click "copy", then right-click on the activesync icon (while connected)-> click "explore". Find the directory you want to paste it to (it doesn't really matter) and right click and click "paste".) Now the file is on your PPC.
From your PPC File Explorer (not windows), click on the USAM.cab to install the file. We're almost finished.
Now simply install the map that you want.
No you can't navigate between regions; however, if you select the "Other Map" you see a couple of national maps.

had the same problem like Genesis3 first.
In my case it was insufficient memory on my SD card.
After inserting a 1GB card everything went ok.
Seems like TT5 checks available memory and quits without any error message if memory is'nt enough.

In my experience TT5 would not instal over activesync on WM5, but can be installed manually, and will run perfectly OK except for not being able to find a BT GPS receiver (not sure about wired GPS as I haven't tried it).
See the details I posted about 10 from the top in this post
http://forum.xda-developers.com/viewtopic.php?t=43412&highlight=
To use the BT receiver you will need the TT V5.21 upgrade.

I have a 1G SD card in my Wizard; its half-full with "stuff", but 512MB sure ought to be plenty I'd think!

You can't just run the update from their website, it is a patch, not the full install.
"This update can ONLY be used when you have already installed a registered version of TomTom NAVIGATOR 5 on your Pocket PC/Palm OS device."
As far as support - call, don't mess with submitting a ticket. They are actually really good.

I beg to differ....
ryanc2,
You previous post is simply incorrect. I've download the patch, installed it on my JasJar and had no problems. You HAVE to install the voice from the original TT CDs or else you'll never get past the "Start -Up Wizard" in TT.
You will need to enter your activation code (you get from www.ttcode.com) during the start up process.
Also, I've installed v.5.21 and have used my BT receiver with no problems. My guess is that the people who are having problems with this do not have their BT GPS configured properly or they're running a cracked version (don't read into anything. I'm not accusing anyone! I'm just telling what I've found).
BTW, I've found installing TT maps via an external card reader (i.e. pop the card out of your wizard and plug it directly into your computer via card read) is the fastest and easier way to copy maps.

Re: I beg to differ....
weatheryoko said:
ryanc2,
You previous post is simply incorrect. I've download the patch, installed it on my JasJar and had no problems. You HAVE to install the voice from the original TT CDs or else you'll never get past the "Start -Up Wizard" in TT.
You will need to enter your activation code (you get from www.ttcode.com) during the start up process.
Also, I've installed v.5.21 and have used my BT receiver with no problems. My guess is that the people who are having problems with this do not have their BT GPS configured properly or they're running a cracked version (don't read into anything. I'm not accusing anyone! I'm just telling what I've found).
BTW, I've found installing TT maps via an external card reader (i.e. pop the card out of your wizard and plug it directly into your computer via card read) is the fastest and easier way to copy maps.
Click to expand...
Click to collapse
Just simply stating what is posted on their website - I wouldn't know as I upgraded from a previous install of 5. Thanks for clarifying.

TomTom v5.00 with US Maps and Bluetooth working.....

After reading may threads on here about people not being able to get TomTom working with US maps once they have upgraded to v5.21 I thought I would look in to a way around the troubles.
Here is what I think peoples problems are:
1. Bluetooth GPS could not be paired under TomTom v5.00
2. Cracked versions of maps or even maybe real v5 maps of the US don’t work under v5.21
People want US maps AND Bluetooth GPS i.e. numbers 1 AND 2, but can't find a way to have their cake and eat it.
After many installs and trials of TomTom v5 and v5.21, I think I have just hit upon a solution. The basis of the problem is that TomTom v5 does not let you use a COM port that your Wizard lets you set, so how do you fix this.....
- I installed TomTom v5 as per the many sets of instructions on the forums, ie copy CAB files to your SD card and install.
- Next pair your BT GPS to COM port 8.
- Run TomTom and set up as normal, when you get to the GPS setup, select COM port 2
- Close TomTom
- Copy navigator.cfg (installed in /Program Files/Navigator) to your PC
- Using a hex editor edit navigator.cfg
- Change ONLY the entry for the number after the work COM to 8 (or what you set the COM port to above)
- Copy the file back to the original location
- start TomTom
You should see that the BT GPS is now recognised; also you should see that you can select all the maps that you have installed.
I have not tested that the BT GPS works in the UK and the US ‘cos I can’t be in 2 places at once, but I hope that some of the US users can verify this before I move out mext month.
Let’s hope this is the final answer I have been looking for

Wow. That's great, thanks for that.
i've just spent the last week with the Bluetooth problem, only to realise about an hour ago that I had the answer all along and I was just too stupid to realise.
In case anyone out there has been battering their head on their laptop in frustration (and is similarly mentally challenged as myself), I have a hint for those using the not entirely legal version of TT.
If you have the one marked 5.21 or have one which has 5.00 and 5.21 exe files in the zip somewhere, you need to copy across the cabs (as described on many forums - I have messed about so much I can't describe a full process to get to where I am now but I'll try to summarise below)
Once the cabs are copied, version 5.00 will work OK but will have the BT COM port problem.
Then stick the 5.21 cracked exe into the Program Files\Navigator folder ( i did not delete the old one, just renamed it incase it went wrong) and then when you run the new one it runs as before but with the COM port options.
My mistake was when I first got the files, I tried running the exe on my PC and in the phone. It doesn't work until you have the cracked 5.00 app already working and only then if you stick it into the Navigator folder.
Sorry if this is just stupid but I have browsed god knows how many forums over the past 2 weeks and so many people seem to be having similar problems (some with genuine tomtom and some not saying but hey, if they had paid for it in the first place the upgrade would be easy, right??).
I'll try to summarise the steps I took to get mine working (these are my best guess of the basics to get it working, skipping the hundred other things i have tried which failed to help.
1. installed cabs (WZD, GPS, PINAddIn & my desired Voice) from pocketpc and voice folder BUT had problem with ttn cab as just gave 'unsuccessful' message
2. Copied maps into storage card in their respective folders (NB apparently need to have at least 2 maps to get it to recognise them, if you only have one just copy the folder and rename one of them)
3. Downloaded WinCE Cab Manager (freeware for first 15 uses) from OCP
4. Opened ttn.cab in WinCE Cab Manager and extracted exe and data.chk file and put into Navigator folder in Program Files
at this point the 5.00 version should load, set up maps and voice and works fine apart from GPS
5. Rename (or delete) the TomTom Navigator.exe and replace it with the 5.21 one from the cracked folder.
all the GPS stuff should be easy from there as COM port 6 should show up (and is covered elsewhere anyway)
I think that's the essential points. There is a lot of superflouous stuff that comes with TomTom that you don't need to get the main function working so that's why there is a minimum of installs.
If there's anything I missed, please correct me.
Anyway, I am now only 1 step away from being able to us the darn thing after 2 weeks of trying.
The main reason I got it was to navigate in Germany when I go on holiday in June as I have a few serious days of driving and want to be able to navigate easily.
I have been able to get my Germany and Great Britain maps working fine but as I live in Australia, I want to get used to using TomTom now with my Australia maps...BUT THEY WILL NOT LOAD!!!
They show up on the screen when I pick my maps but the screen just freezes when i select Australia.
Any ideas???

Heres a navigator.cfg already set to use com port 7.
Anyone with v5 can set their outgoing port on the BT device to port 7 and replace their .cfg file with this one and it should work - I just tried it.

Bilbo...you are my new hero.
I'm really glad to know that my $100 and 4 hours of hacking around with this thing weren't all in vain. Thank you SO much.
<3 <3 <3 8)

hi pewe,
thanks for the post. have got the same com port problems and breaking my head over it trying to get a rikaline gps work. could please please post a detailed answer on what to do with the file u have posted. i copied the file over the one i had in the pda but now have lost com port 4 and no 7 has appeared. please help
cheers, many many thanks.
pewe said:
Heres a navigator.cfg already set to use com port 7.
Anyone with v5 can set their outgoing port on the BT device to port 7 and replace their .cfg file with this one and it should work - I just tried it.
Click to expand...
Click to collapse

hi weevel,
looked at your post. have the same problem. would have a copy of the cracked 5.21 exe. cant seem to find one and unable to work my tomtom. have got the cracked 5.0 working properly but no gps. pleeeeeeease help.
cheers.
weevel said:
Wow. That's great, thanks for that.
i've just spent the last week with the Bluetooth problem, only to realise about an hour ago that I had the answer all along and I was just too stupid to realise.
In case anyone out there has been battering their head on their laptop in frustration (and is similarly mentally challenged as myself), I have a hint for those using the not entirely legal version of TT.
If you have the one marked 5.21 or have one which has 5.00 and 5.21 exe files in the zip somewhere, you need to copy across the cabs (as described on many forums - I have messed about so much I can't describe a full process to get to where I am now but I'll try to summarise below)
Once the cabs are copied, version 5.00 will work OK but will have the BT COM port problem.
Then stick the 5.21 cracked exe into the Program Files\Navigator folder ( i did not delete the old one, just renamed it incase it went wrong) and then when you run the new one it runs as before but with the COM port options.
My mistake was when I first got the files, I tried running the exe on my PC and in the phone. It doesn't work until you have the cracked 5.00 app already working and only then if you stick it into the Navigator folder.
Sorry if this is just stupid but I have browsed god knows how many forums over the past 2 weeks and so many people seem to be having similar problems (some with genuine tomtom and some not saying but hey, if they had paid for it in the first place the upgrade would be easy, right??).
I'll try to summarise the steps I took to get mine working (these are my best guess of the basics to get it working, skipping the hundred other things i have tried which failed to help.
1. installed cabs (WZD, GPS, PINAddIn & my desired Voice) from pocketpc and voice folder BUT had problem with ttn cab as just gave 'unsuccessful' message
2. Copied maps into storage card in their respective folders (NB apparently need to have at least 2 maps to get it to recognise them, if you only have one just copy the folder and rename one of them)
3. Downloaded WinCE Cab Manager (freeware for first 15 uses) from OCP
4. Opened ttn.cab in WinCE Cab Manager and extracted exe and data.chk file and put into Navigator folder in Program Files
at this point the 5.00 version should load, set up maps and voice and works fine apart from GPS
5. Rename (or delete) the TomTom Navigator.exe and replace it with the 5.21 one from the cracked folder.
all the GPS stuff should be easy from there as COM port 6 should show up (and is covered elsewhere anyway)
I think that's the essential points. There is a lot of superflouous stuff that comes with TomTom that you don't need to get the main function working so that's why there is a minimum of installs.
If there's anything I missed, please correct me.
Anyway, I am now only 1 step away from being able to us the darn thing after 2 weeks of trying.
The main reason I got it was to navigate in Germany when I go on holiday in June as I have a few serious days of driving and want to be able to navigate easily.
I have been able to get my Germany and Great Britain maps working fine but as I live in Australia, I want to get used to using TomTom now with my Australia maps...BUT THEY WILL NOT LOAD!!!
They show up on the screen when I pick my maps but the screen just freezes when i select Australia.
Any ideas???
Click to expand...
Click to collapse

but no gps
Click to expand...
Click to collapse
Have you tried V5 with the navigator.cfg fix discussed here
http://forum.xda-developers.com/viewtopic.php?t=46828&postdays=0&postorder=asc&start=0

hi pewe,
is it the reg editing u are reffering to in that forum. please let me know.
cheers
pewe said:
but no gps
Click to expand...
Click to collapse
Have you tried V5 with the navigator.cfg fix discussed here
http://forum.xda-developers.com/viewtopic.php?t=46828&postdays=0&postorder=asc&start=0
Click to expand...
Click to collapse

You can try that - but the easiest solution to try first is the one where you set the GPS in TT to any port, setup the BT device config to outgoing port 7 then replace the navigator.cfg. That seems to work for most people.

hi pewe,
another small issue. us maps dont work with 5.21 upgrade. is it a question of downgrading to v5 before a trip and borrowing a friends tomtom reciever to work there and come back change again or is there anither way.
cheers

I have tried that with my Cinular 8125 (WM5), in TOMTOM set the gps to com 2 then switch the cfg file adn it still doesnt work, i have MS streets and maps working fine, so i know the GPS is good.
I have a new idea lets work with 5.21 and see see what version map it reads then edit our usa maps and change the version. Has anyone tried this, ive been looking all over for a TOMTOM map editior, but no luck. I have all the USA maps so if you need one let me know

pewe said:
Heres a navigator.cfg already set to use com port 7.
Anyone with v5 can set their outgoing port on the BT device to port 7 and replace their .cfg file with this one and it should work - I just tried it.
Click to expand...
Click to collapse
Hi,
Have tried replacing my cfig file with the one you supplied but this hasnt worked...my version of tomtom however appears to be 5.1
Do I need a different Cfig file for this version ?
Many thanks
Steve

Do I need a different Cfig file for this version
Click to expand...
Click to collapse
Not sure - I've never used V5.1.
What com ports does TomTom offer you when you try to configure the BT device?

pewe said:
Do I need a different Cfig file for this version
Click to expand...
Click to collapse
Not sure - I've never used V5.1.
What com ports does TomTom offer you when you try to configure the BT device?
Click to expand...
Click to collapse
Config within Tomtom offers -
COM9:
Infrared Port
COM3:
COM0:
COM2:
Serial Port

These are the 'normal' options - so I can't understand why it doesnt work.
Are you sure that the BT is setup on your device as com port 7?
If it is and it doesn't work, try setting it to com port 6 and try this config file.

pewe said:
These are the 'normal' options - so I can't understand why it doesnt work.
Are you sure that the BT is setup on your device as com port 7?
If it is and it doesn't work, try setting it to com port 6 and try this config file.
Click to expand...
Click to collapse
Certain my BT device was set to Com port 7, still tried this alternative Cfg. file and changed port to 6 with the same result in that options within tomtom remain unchanged as stated before (assume the expected result should be to provide additional Com ports within tomtom Configure screen to enable selection of Com port 6 ?)

Not sure then.
Maybe V5.1 has some differences about it.

pewe said:
Not sure then.
Maybe V5.1 has some differences about it.
Click to expand...
Click to collapse
Cheers anyway...
Other forums suggest that installing the V5.2 update from tomtom will fix the comm port bug....not sure however if this will wreck all the files I have so painstakingly installed. Any ideas if running the tomtom update is safe ?

Not sure - it depends what you have installed. Some have reported problems with Maps from V5/V5.1, but mainly in the US. Mine went from V5 to V5.2 without a problem.
If you backup everything before you upgrade you can always re-install..

How to get TOMTOM Working with UK and USA Maps
I have TOMTOM 5.21 on IPAQ in the UK and wanted to load the Michigan Map for a business trip that I have next month.
Having downloaded the USA Maps I spent all day trying to get TOMTOM to recognise the USA Map with no luck.
Read all the forums and tried one or two tips but to no avail. Then I tried something quite simple.
1. Install all the way to 5.21 in order to get Bluetooth GPS working. Once done this makes the correct .CFG file.
2. Simple back up the 5.21 executable or rename.
3. Copy the cracked 5.0 executable into the navigator directory. Voila ! It retains the Bluetooth settings AND it allows me to load the USA maps.
Wont be able to properly confirm the USA maps work 100% till next month but UK map work just fine and when I load the michigan map it lets me browse but cannot plan a trip cos GPS says I am out of the scope of the map.
So looking good.

Orange SPV M3100 lacking BT SIM Access Profile

I have now had my M3100 for a week now and in some ways it is excellent in others frustrating.
There are some specific aspects I would love to change however the main one that is frustrating me today is that SIM Access Profile is described in the User Manual (the first one I have seen from Orange that has not been rewritten Orange stylee and so I presume is from HTC) but it is not accessible.
Full instructions are given for SAP and when you got to Programs the SAPSettings program is not there.
I presume Orange have removed this so that they can protect their Memory Mate revenues, in the same way MSN has been removed to protext SMS revenues.
Is it possible to restore SAPSettings to the phone - is it still on there but simply 'turned off'?
Assistance to someone not too technical would be appreciated.
Other questions include how to reorder my contact list by first name - Symbian does this but not WinMob as far as I can see.
Thanks in anticipation
Trout

I think Orange actually deletes them during their customisation. There's 4 files (well, 3 plus a link) called sapsettings which need to go into your windows folder on the M3100. I've posted them to the ftp server just now - I'll post a link once they're available for download or just keep checking - I called the file sapsettings.zip. I've copied these onto my M3100 (from a friend's TyTn) and all works fine.
When I say works, I mean that they run fine. Actually, the SAP functionality in the current rom for the TyTn and the M3100 is pretty poor and doesn't work very well. They're updating it in a "forthcoming" rom - don't know when, but hopefully soon.

petes said:
I've posted them to the ftp server just now - I'll post a link once they're available for download or just keep checking - I called the file sapsettings.zip.
Click to expand...
Click to collapse
Moved to safe heaven, file is here.

Fantastic guys - thanks for your help

Sorry - I am back.
I have loaded all four files into the Windows folder and when I try and start the SAPSettings program get this message.
"The file 'SAPSettings' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. You might need to reinstall or restore this file"
I have loaded all four files from the ZIP and they all transferred OK. Do I need to update the registry or am I just missing something really obvious.
TIA it is my first time 'under the covers' of a Windows mobile.
Trout

I have tried re-downloading and reinstalling these four files into the WINDOWS folder. Still get the same message.
Any help please guys and gals?
I don't get a program icon in the program window - I can only see the executable in when using File Explorer in the folder where I installed it.
Trout

SAP and Orange SPV M3100
http://forum.xda-developers.com/showthread.php?t=282544&page=2&highlight=rsap
This thread should solve your problems....as long as you dont have a Mercedes Bluetooth car kit!!

Vario software problem...help!

hi there, as this is my first post and i'm definitely a relative n00b here, please go easy on me.
right, the problem:-
i have a Vario2 on the UK T mobile network and althought it's my first PDA i have to say i love it.the only problem i've had is when i tried to install TomTom.
before this handset i had a Nokia 6680 on which i installed Tomtom 5, so when i got my Vario i thought i'd install the same software ( my Tomtom disk has both the symbian and smartfhone versions on).
the install didn't work so i simply deleted it and forgot about it.
at a later date i got hold of Tomtom 6 and tried to install it but one of the files will not execute so there's definitely something up with my device as i've installed the same software on two other Vario2's without a hitch.
i may be wrong here, and i probably am, but i'm of the opinion that when i removed Tomtom 5 i didn't fully get all the files out and therefore when i try to install Tomtom 6 it detects the presence of some version 5 files and aborts.
if i'm right can anyone tell me how to rectify this and if i'm not can you guys tell me where i'm going wrong.
thanks in advance, i'v been viewing these forums for a while but only just registered today.
this seems like a very friendly and imformative community.

I may be completely wrong here but I think the root casue of your problems is that you first tried to intsall TomTom Mobile (Smartphone version) on the Vario II. The Vario II is a full Windows Mobile Phone Edition (rather than Windows Mobile Smartphone) and therefore requires TomTom Navigator which I'm guessing your TomTom 6 is.
I presume you have double checked the "remove programs" bit in the Vario II settings folder for any TomTom software.
You don't mention where the install is failing - PC side or Vairo side. If it is PC side you may beable to obtain the CAB files from the TomTom disc or the Temp install folder and copy them manually to the Vario Storage Card and then try running the CABs directly on the Vario.
Failing all that I am sure a full Hard Reset on the device to wipe it back to "new" will work but that will mean reinstalling everything else too.

SimonTALM said:
I may be completely wrong here but I think the root casue of your problems is that you first tried to intsall TomTom Mobile (Smartphone version) on the Vario II. The Vario II is a full Windows Mobile Phone Edition (rather than Windows Mobile Smartphone) and therefore requires TomTom Navigator which I'm guessing your TomTom 6 is.
Click to expand...
Click to collapse
i agree, i definitely think the problem lies with me trying to install the wrong version of Tomtom 5 first.
SimonTALM said:
I presume you have double checked the "remove programs" bit in the Vario II settings folder for any TomTom software.
Click to expand...
Click to collapse
yes, the remove programs box is now empty i.e. i don't have anything else installed at the moment.
SimonTALM said:
You don't mention where the install is failing - PC side or Vairo side. If it is PC side you may beable to obtain the CAB files from the TomTom disc or the Temp install folder and copy them manually to the Vario Storage Card and then try running the CABs directly on the Vario.
Click to expand...
Click to collapse
no pc involved in the install process my friend.
i copied the files to the memory card and executed them from there.
i know it's not a software problem as i have installed the exact same software on two other vario's
SimonTALM said:
Failing all that I am sure a full Hard Reset on the device to wipe it back to "new" will work but that will mean reinstalling everything else too.
Click to expand...
Click to collapse
sorry to go all n00b again but can you tell me EXACTLY what a hard reset does?
does it put the device back to the way it left the factory? will it even erase calender entries and delete any notes etc?
thanks for taking the time to reply.

Hi Dark Side, yes a hard reset will restore your phone to its out of the box state ... anything you have added like appointments etc.. will be wiped.
If you are going to do a hard reset you might want to install a backup program first ( SPB Backup <click here> is a good one) and do a custom backup where you just backup the calendar/tasks and emails/sms etc.. that way you can just restore these after the reset.
Good luck.

If there is no PC invovled and you are using the *.cab files directly then my guess is the old TomTom left some files about and perhaps some registry junk. You can can search for them but it will be time consuming.
I think a hard reset will be the quickest way to fix it but it will take your Vario II back to the state it was when you took it out of the box first time - no programs, no calendar, no notes etc.
Check out the wiki for how to do a hard rest.
http://wiki.xda-developers.com/index.php?pagename=Hermes_For_Beginners
You can restore all your data after the Hard Rest if before you do it you make sure you take a backup using a backup tool like SpriteBackup. If you don't have backup software fully sync your Vario II and then take a copy of the Sync Files folder on the PC probably named "My Documents on [ppc name]" in your PC's "My Documents" folder.
N.B. I'd reinstall all software rather than restoring it and do that before restoring your data (or copying the files back from the copy of the original "my documents on [ppc name]") That way you'll make sure there is no risk of data being over written.

thanks for the help.
i'll either report back with the results, or i'll make sure you all get invitations to my funeral after i've banged my head off the wall for the millionth time, lol.

The Dark Side said:
thanks for the help.
i'll either report back with the results, or i'll make sure you all get invitations to my funeral after i've banged my head off the wall for the millionth time, lol.
Click to expand...
Click to collapse
UPDATE.
looks like my suspicions were right and there was a few remnants of a previous installation attempt lurking somwhere in my device.
a quick hard reset and i now have Tomtom working perfectly.
well, there's just one glitch...everytime i run it i have to approve the connection to my gps receiver and also enter it's passcode.
can't find the tickbox to prevent this anywhere. grr.
thanks for everyone that replied.

The Dark Side said:
UPDATE.
looks like my suspicions were right and there was a few remnants of a previous installation attempt lurking somwhere in my device.
a quick hard reset and i now have Tomtom working perfectly.
well, there's just one glitch...everytime i run it i have to approve the connection to my gps receiver and also enter it's passcode.
can't find the tickbox to prevent this anywhere. grr.
thanks for everyone that replied.
Click to expand...
Click to collapse
Glad you got it working okay in the end
Just a thought, the passkey request might be because you have the "Passkey required" box ticked in the bluetooth settings (settings>connections>bluetooth>security) ... might be worth a look to see if the box is checked and if yes, uncheck it to see if that stops it asking.

The Dark Side said:
UPDATE.
looks like my suspicions were right and there was a few remnants of a previous installation attempt lurking somwhere in my device.
a quick hard reset and i now have Tomtom working perfectly.
well, there's just one glitch...everytime i run it i have to approve the connection to my gps receiver and also enter it's passcode.
can't find the tickbox to prevent this anywhere. grr.
thanks for everyone that replied.
Click to expand...
Click to collapse
Glad you got it working, as a matter of interest which bluetooth outgoing COM port did you use for the BT GPS?

Nicky said:
Just a thought, the passkey request might be because you have the "Passkey required" box ticked in the bluetooth settings (settings>connections>bluetooth>security) ... might be worth a look to see if the box is checked and if yes, uncheck it to see if that stops it asking.
Click to expand...
Click to collapse
comms manager>settings>bluetooth settings>security shows a box with authentication (passkey) required...this box is not checked.
now, after asking me for the passkey all day ( i've turned it on+off about ten times) it has suddenly stopped asking me and simply started up the app.
hmm.
i use a BT-77 by the way and i used this same receiver with my previous nokia 6680 for over a year without it ever asking for authentication.
SimonTALM said:
Glad you got it working, as a matter of interest which bluetooth outgoing COM port did you use for the BT GPS?
Click to expand...
Click to collapse
i'm connected on COM4..but here's a new twist.
within the last hour the BT receiver has disappeared from the devices section of the bluetooth settings area of the comms manager.
now all day (i only got this working last night) the bt receiver was in the devices folder, but with a question mark next to it whereas now just my earpiece is listed in there.
weird.!