Database Users

All of the sudden cant send out emails from 1 of the 3 email

I didndt change any settings and have went over the settings over and over and they are all the same. One of my email adresses wont send out (but can receive ) emails. When I hit the send/receive button it sais
"Messages cannot be downloaded to your mobile device. Make sure you are connected to the internet and that your email accnt settings are corrent. Then try to download messages again"
I even tried to delete the account and then recreate it by doing the setup again.....this is the only account that wont send emails.... it's a IMAP aol account...please help
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Visor Prism-> Sony Clie T665c-> Sony Clie UX-50-> Qtek9100

Are you connected via WiFi to your own internet gateway at home, or are you connected via GPRS?

via GPRS/EDGE

Try an alternative smtp server for your outgoing mail and see if that makes a difference.

does anyone know any alternative smtp server for aol? Im currently using smtp.aol.com thanks in advance

anyone? please help...cant send emails for a week now.

bump..i've seen a few people lost on howard forums that this has been an issue with aol smtp servers...can anyone confirm this?

i'm having the same problem with sending emails

I'm having the same problem - In fact, I have the same problem when using WiFi on my home network, while my home computer using Outlook (with the same settings) running on the SAME WiFi network connects to AOL's SMTP just fine.
I'm stumped.

Problems with M5000 mail client

I've been getting more and more problems sending/receiving mail from my AOL and yahoo accounts on my M5000. More and more I've been getting error messages telling me to check the account settings and coverage (even when connected via wifi!).
In desperation I decided to buy another mail client, Profimail, and lo and behold it seems I'm able to send and receive mail again!
Is there some kind of fundamental flaw with the way the MS mail client works?
It took me ages to discover that to set a special port for smtp mail, you have to specifiy it as smtp.mail.com:587, the Profimail has a drop down box for 'smtp' port, so its a lot better in that one area alone!
Anyone else had problems with the default MS mail client, it was driving me mad!!!
Vince

vincexda said:
I've been getting more and more problems sending/receiving mail from my AOL and yahoo accounts on my M5000. More and more I've been getting error messages telling me to check the account settings and coverage (even when connected via wifi!).
In desperation I decided to buy another mail client, Profimail, and lo and behold it seems I'm able to send and receive mail again!
Is there some kind of fundamental flaw with the way the MS mail client works?
It took me ages to discover that to set a special port for smtp mail, you have to specifiy it as smtp.mail.com:587, the Profimail has a drop down box for 'smtp' port, so its a lot better in that one area alone!
Anyone else had problems with the default MS mail client, it was driving me mad!!!
Vince
Click to expand...
Click to collapse
Hi You mention the M5000 (Orange).
Other people have had issues with this and one solutuion was to change their outgoing POP3 server to smtp.orange.net
I am connecting to BTYahoo (via the mail.btinternet.com server) and have both of these in incoming and outgoing server names and dont have any issues - apart from when BT's web mail is slow authorizing login details.
Matt

Problems with a mail acount on Diamond. POP3 receive working, SMTP send not working

Hy everybody, I have from two weeks already a HTC diamond, a beutiful phone with everything you need apart the up time.
I am not a noob in internet technologies, I am working with and on the net for more then 10 years already.
I configured on my phone a hotmail account, the easiest one, a yahoo account, a gmail account and another yahoo account and all work fine but my job mail account, the one I configured on a SE K850 with no difficulty is not working on this beautiful diamond.
Is a simple POP3/SMTP account on a private mail server and I have no problem configure it on any outlook, or outlook express on any computer. My colleagues has blackberry and i phones and works fine, i was the only stupid enough to buy a WM phone. Incoming is POP3 on 110 outgoing requires authentication SMTP on 25.
I tried to configure outlook I have on diamond is not working at all, i tried to configure it as a normal account receive is working, send is not working.
I tried to go in connections-advanced server settings-and to change connection (i have Internet, Work, Vodafone Live, Vodafone MMS and Vodafone Ro), is not working, i have an active internet connection, wap, i tried with WiFi active, without, the same result, receive ok, send it says "The message(s) could not be sent. check that you have network coverage and that your network coverage is correct. Then try sending again."
As the receive is working and the log in information for send is identical with the log in information for receive I think that the account information is correct.
So, where is the problem, can anybody help me? I would like to configure the outlook and (if possible) synchronize it with the one on my computer, it would be the best, but I don't know why I can't, and if outlook is not possible maybe I can get it to work as a regular mail account.
Please don't tell me to do something I did already.
Thanks,
Ionut

maybe a TCP view or TPC log would help me to find the problem.
TCP view or TPC log would help me to find the problem. Do you know any? I found a thread on it but still no answer. WX util is not working, i need something like TCP View.
http://forum.xda-developers.com/showthread.php?t=328957
I really don't like WM because is so opaque, is doing things but does them as he wants and not as you want. For example, why the hell when I am connected on a wifi connection is using my mobile internet connection to send and receive mails????

check the thread i posted in the Touch Pro forum. This was a common problem WM6.1 resulting from a new WM feature. Sometimes sending would work and sometimes not..
Anyway, microsoft recently published a patch for this..You can find the link in the thread below. It is meant for all WM6.1 devices
http://forum.xda-developers.com/showthread.php?t=444856
This did work for me by the way

Hi - I have a similar issue, but with gmail. Incoming works perfectly via imap, however outgoing emails do not work at all. I tried the patch mentioned above, changing outgoing smtp.gmail.com to smtp.gmail.com:465 or 587 and it still doesn't work. Also tried to create the account again to no avail.
I used the standard settings on gmail site https://mail.google.com/support/bin/answer.py?answer=78886 - dunno what I am missing here!! Any help would be nice

Hi people why don't yo read before posting, this is not the right thead...!!! please.

Different incoming/outgoing .com email server settings

i just joined up with this domain register that i thought had free POP3 EMAIL where can get mail on my xv6700. Well they have it set up where you can receive email on there but they want you to use the outbound mail server of your isp. The thing is how so i set this up cause when i try using verzion or comcast it wont send any email out. GOD I CANT BELIEVE THIS CRAPPY COMPANY!!!!

New Hero can't send mail. Port 25 blocked.

I just got a HTC Hero two days ago from T-Mobile (in the Netherlands). But no matter what I try, I can't get the thing to send email. It took me a while to figure out why: either the phone or the network is blocking traffic over port 25.
This is how I tested it:
I wrote a small program that simply listens to a specific port. It would display whenever a remote host connects to the port and it would also display anything the remote is sending. I had the program listen to port 25 and setup another HTC (a Touch) to use my computer's IP address as outgoing (SMTP) mail server. Whenever I tried to send mail from the HTC Touch, the program would show a remote host was trying to connect to port 25. I could change the outgoing port to whatever I wanted and it would show in the program.
Not with the Hero. No connection attempt was displayed when the HTC Hero was set to connect to port 25 on my computer. If I set it to anything else, it would display. So the only conclusion can be that either the Hero blocks port 25, or the network.
Anyone else experience this problem? And is there a way to correct this?

Did a few more test and found out that if I connect through WiFi to the internet through my router, I am able to send mail. Disconnect from WiFi and connect through GPRS/HSDPA and I can't send email. So port 25 is blocked by the network...

having a problem with emails as well.
phone sends emails out but they dont arrive.
when contacting my service provider ("Tele2" in Estonia) they told me that network software "spam assassin" categorize my phone as spammer. so no emails from my phone through their smtp server is allowed...
At the moment only solution is to use alternative smtp provider.
I tried with gmail smtp and managed to send mails out. this is some kind of temporary solution but not final... I would still really want to know what causes this problem, as gmail changes "from" address to gmail account address and I want to use my default address.

What email server are you using? I had to change the standard setting to send out mail by hotmail UK

Right, this is a problem related to SMTP server configuration in general. Since SMTP is not typically authenticated, most ISPs (landline or wireless) won't let you send outgoing email through their servers if you are not connected directly to their network. Some also block any outgoing port 25. For example, if you normally use your DSL providers e-mail servers for POP/IMAP and SMTP and you go to your friends house who uses a different ISP, you'll be able to configure his e-mail client to retrieve your POP/IMAP but not send via you ISP SMTP. In that case you would have to send using his ISP SMTP server. This is typically done for spam prevention. Otherwise, anyone anywhere in the world could just send junk email using any ISP SMTP server as the start point.
For your situation, I think you are trying to use your ISP's SMTP server while connected to the mobile network. For the reasons above, it typically won't work. It works from your Wifi because you are then connected to the ISP network. There are a couple of solutions:
1) Set the outgoing SMTP server to the one provided by your mobile operator. No matter where you go in the world, you will send email through the mobile operator SMTP server which will be fine. The only problem is, depending on how you have everything set up, the emails won't show up in your "sent" items on your normal email.
2) Use Gmail, and maybe others. Google use authenticated SMTP that requires a username and password. Therefore, they allow you send through their SMTP servers from anywhere. Ohh, and it does not use port 25.
Hope that helps.

Just a shot in the dark here - do you have the handcent application (sms app) installed? When I installed this app I got exactly the same problem. Stopped my email going out. Removed handcent and all was ok again.
Zippy1970 said:
I just got a HTC Hero two days ago from T-Mobile (in the Netherlands). But no matter what I try, I can't get the thing to send email. It took me a while to figure out why: either the phone or the network is blocking traffic over port 25.
This is how I tested it:
I wrote a small program that simply listens to a specific port. It would display whenever a remote host connects to the port and it would also display anything the remote is sending. I had the program listen to port 25 and setup another HTC (a Touch) to use my computer's IP address as outgoing (SMTP) mail server. Whenever I tried to send mail from the HTC Touch, the program would show a remote host was trying to connect to port 25. I could change the outgoing port to whatever I wanted and it would show in the program.
Not with the Hero. No connection attempt was displayed when the HTC Hero was set to connect to port 25 on my computer. If I set it to anything else, it would display. So the only conclusion can be that either the Hero blocks port 25, or the network.
Anyone else experience this problem? And is there a way to correct this?
Click to expand...
Click to collapse

Zippy1970 said:
I just got a HTC Hero two days ago from T-Mobile (in the Netherlands). But no matter what I try, I can't get the thing to send email. It took me a while to figure out why: either the phone or the network is blocking traffic over port 25.
Anyone else experience this problem? And is there a way to correct this?
Click to expand...
Click to collapse
First note that this is not a problem with Android or HTC Hero.
The problem is that many broadband providers have their servers for outbound email set up to allow clients to connect without authentication from addresses in their own network. Word-wide open access to mail forwarding OTOH is a big no-no and would soon lead to the servers being blocked by other network operators. A client that normally connects over broadband will thus get access denied when it is trying over 3G or GPRS as the phone then appear to your broadband-provider as being connected to an "unknown" network.
There are several solutions:
1. Use a provider for mail that is independent from the one providing connectivity. Such providers offer many ways in which authorised users can send and receive their email. You've got a wide selection of free providers such as gmail and hotmail, as well as paid services from places like imap4all.com and fastmail.fm. This also gives you the flexibility of being able to change bandwith/connectivity suppliers as often as you like without having to change your email-address.
2. Check with your broadband-provider if they provide authenticated global access to their SMTP-servers, and if so what ports/protocols they support. Any half-decent provider will have such alternatives available. Encryption is strongly recommended for the email-setup (both send and receive) and the Hero support SMTP over TLS or SSL for mail delivery, the port can also be configured (to match a non-std setup if required by the server). With a decent provider it will probably be enough to enable TLS (or SSL) for the SMTP connection and configure a username and password, so you might want to try that first.

There's a little more to this; it indeed is largely T-mobile's fault. I want to connect to my own (authenticated and using TLS, so not an open relay!) SMTP server and it failed to connect consistently. I then tried to telnet the SMTP server and found the request being intercepted by a host called 'filter2-tmobile.zx.nl'. Ridiculous.
Strange thing: same SIM-card, same phone number, same everything, but using a HTC TyTN II/Kaiser: no problem whatsoever. So it's definitely partially HTC Hero's/G2 Touch's 'feature' as well.
I'm calling them tomorrow to find out more.

Terranca said:
There's a little more to this; it indeed is largely T-mobile's fault. I want to connect to my own (authenticated and using TLS, so not an open relay!) SMTP server and it failed to connect consistently. I then tried to telnet the SMTP server and found the request being intercepted by a host called 'filter2-tmobile.zx.nl'. Ridiculous.
Click to expand...
Click to collapse
Sounds like your provider using outbound filters. That's also fairly common for port 25. Have you tried with SSL, which by default use port 465. That is usually combined with authentication so it is not so common to filter port 465.
I forgot an important detail in my previous post. Using anything over port 25 for outbound email is generally nothing but trouble. Always use SSMTP (port 465) instead of plain SMTP over port 25 if possible.
Email-providers such as fastmail.fm and imap4all.com provide SNMP-services on a number of nonstandard ports to get around these provider filters. Some even put proxies in front of their SMTP-servers that enable connection through any port. When combined with SSL that makes it virtually impossible for other providers to filter.

T-Mobile (my mobile provider) is blocking anything over port 25. I've tried their own SMTP server (smtp.gprs.t-mobile.nl) and like I said, I wrote an application myself that listens to traffic over port 25. Not even a connection request arrived.
I solved my problem by setting up my own mailserver to also accept incoming connections over port 587 while forcing authentication and TLS.
But it's pretty stupid that T-Mobile sold me this phone (including a mobile internet subscription) while not even allowing me to send emails over the default port and their own mailserver.

I have had the same problem, i have an ntlworld email account, which does not let you use their smtp server unless connected to their network. So to get round this i have used gmails smtp server on the hero, its the only way it lets me send mail.

Have you tried authenticating and using port 26? I do this on T-Mobile NL, however I use the SMTP sevrer of my own domain e-mail account (hosted).