Related
Hi, I just can't make the activesync over bluetooth work with my laptop (widcomm) and my magician (qtek s100).
the devices are paired enough, and I can see the serial port on the phone from the laptop, but when active sync starts to search for the connection, it loses the connection (the serial port is listed as not connected in the "my bt places").
Any tips/hints? Is something wrong on one of the machines? I will try to see if I can test with some other devices...
try this --> http://howardforums.com/showthread.php?s=f18b052a41d1d7b711c2b97ecd926005&threadid=544932
You can skip the step on installing and using the BT Tools.
cheers :wink:
Thanks, but that doesn't work for me...
I can pair allright, but I am unable to sync...
have you updated to the latest ROM for your s100? I noticed after updating my JAM that I do not need BTH tools anymore to activesync over BT.
Hi
have an O2 XDA II Mini (Magician) and I am using an XMicro Dongle on my laptop (Win XP with SP2....I am using the in built Microsoft BT stack which comes with SP2) and ActiveSync3.8. Initially syncing with BT was a problem but now its not a problem at all.
First you have to make sure that the COM port nos. selected by ActiveSync are less than 10 bcoz there is some bug due to which ActiveSync will not support COM ports above COM9.
To reduce the COM port nos. on your computer try the following website
http://support.microsoft.com/default.aspx?scid=kb;en-us;315539
Once you can see the hidden devices and ports delete/uninstall all the ports which are not in use.
To ActiveSync.....the following steps might help....
1 To sync with BT first delete all your pairing with your computer and phone on both devices.
2 Go to BT Manager on your phone and click both check boxes for Inbound and Outbound COM ports and pair the devices.
3 Once they are paired go to BT manager (on the phone) again and click on the start button (for BT ActiveSync setup) and pair the devices again if you have to.
4 Once that is done make sure that on the computer in BT Settings the the Serial Port Profile (SPP) "Serial Port COM4" is checked.Click on the phone device>property>services.
5 After that on the computer's BT Manager itself ensure that the COM ports folder shows incoming and outgoing ports with the phone's name in front.
6 Open ActiveSync (on the computer) ensure that the COM port no. is the same as the Incoming COM port no. given in step 5 above and it being shown as available. Sometimes if it is unavailable, the computer needs to be rebooted and then it will be shown as available.
7 Click on ActiveSync thru BT on the phone and it should work.
8 Whenever you wanna disconnect ActiveSync press stop on the compouter to disconnect.
It has been working for me since the past couple of weeks. Initially it took a lot of time to set up but now even if the pairing gets deleted or something messes up its working fine.
One thing to remember is that in case you are using a dongle with a laptop ensure that the dongle is plugged in BEFORE you boot up the laptop. A lot of people plug it in later and then ActiveSync on the computer shows the COM ports as unavailable.
I hope this helps.
All the best!
Hi,
Never had problem syncing before but now I´ve got a new computer and just can´t get it to work!
My computer and my magician find each other and all but when I try to sync I get the message:
"Cannot start communications with the desktop computer. The communications port is not available. Another program may be using the port, or it may not be valid. Quit any programs that may be using the port and reconnect. If the problem persists, restart your device using the instructions provided by the manufacturer"
What´s wrong? How do I solve this, what I guess, simple little problem...
Thankful for help!
Do you get this error when you try and sync via a cable or Bluetooth?
I sometimes get the error when trying a bluetooth sync, i just re-set the Jam.
If that doesnt work check your com ports on the Jam and the com ports on the pc (activesync on the pc)
Still having problems...
It´s when I try to connect with bluetooth it happens.
I tried to reset several times but nothing.
Checked the ports and as far as I can see I have the same ports installed on the computer and on the magician.
Not sure how you do it though. Do I open activesync, then connection settings and choose COMport?
I think the problem is with the device. If I check the bluetooth settings and com ports there is no port activated and if I clixk "new incoming port", there is no port to choose. And I can´t even choose to create a new outgoing port.
What´s happening here? Need help... pleeeease!!!
ok, synching via bluetooth was a complete pain in the ass for me till i knew what was going on. yes you have to go to the options in activesync on your pc and select the correct com port which you should find from your bt stack. here are 2 really good links which solved 99.9% of my syncing via bt nightmare.
BT activesync guide:
http://www.geekzone.co.nz/content.asp?contentid=2417
COM ports 1-9 guide:
http://www.geekzone.co.nz/forums.asp?ForumId=8&TopicId=422
also i suggested unpairing your pc and magician before you begin the activesync steps. if the correct comports dont appear in your bt stack(windows or widcom) then read teh 2nd link above ^. also(i'm guilty of this too) but search before you post because theres way too many topics about this.
this is from Jimmy Bish, from another site, however it helped me get it right:
OK, I'm assuming that you're running Windows XP SP2 with the default Win XP Bluetooth control panel.
Now, here we go. I'm expecting this to not work first time for most people, but these are the steps I took after my hard reset last night. If it doesn't work, you may have missed a step or may just need to delete the partnerships and try again... Good luck!!
1)On your PC go to the Control Panel and select "Bluetooth". In the "Options" tab, make sure all the ticks are on. You'll now see a little bluetooth icon on your system tray. Makes it easier to access in the future. Your PC should also be ready to be found as long as you ticked the fist box in the step above.
2)On your Jam, Go to Start, Settings, System (Tab), Bluetooth Settings. On the screen that comes up you ONLY want to hit start. Leave the incoming and outgoing checkboxes OFF!!!
3)You will now be taken to the partnership screen, where you just follow the instructions to add your PC. Follow through until you hit finish. Close everything down until you're back at the today screen.
4)Back to your PC, double click on the Bluetooth icon in your system tray. Go to "Com Ports" (Tab) and click "Add". Choose incoming. A You'll see an incoming port added to the list (probably be the only item there). It should look like "COM X Incoming"
Remember what number is after COM. Close all windows, making sure you hit OK or Apply where you have to.
5)Open Active Sync on your PC. Hit File, Connection Settings. Enable the first tick, and select the COM port you had to remember in the previous step. Hit OK
6)Open Active Sync on your Jam. Choose Tools, Connect Via Bluetooth.
Good luck guys! No doubt you'll run into problems, but hopefully this will work for most people.
Any issues, discuss them below and we'll try to find a fool-proof way of doing it!
Click to expand...
Click to collapse
when i tried to do this the phone couldnt recognise the com port allocated by the computer, which was com32.
I followed some other instructions and found that i had about 30 inactive (hidden) com ports so i did this:
1) Open the Command prompt by going to Start, Run and typing "cmd" (without the "") and hit enter. If you're unfamiliar with this, it's just a black window with white writing that can command EVERTHING!. Very handy tool for administration.
2) Type "set devmgr_show_nonpresent_devices=1" (again, without "". Bugger it, never type "" from here on, just type what's inside it!)
3) Type "cd \windows\system32\" if your windows installation is in the windows directory. If not, replace "\windows" with whatever that directory is.
4) Type "start devmgmt.msc". This will open your device manager.
5) Go to "View", then "Show hidden devices"
6) Go to "Ports (Com and LPT)" in the main device tree
7) You will now see a heap more com ports listed. Delete every com port that has a grey/transparent icon as these are ports for hardware that's not currently connected or no longer used. Don't worry, if you reconnect the hardware later it will be assigned a new number and you shouldn't notice a problem.
Cool Restart your computer and try the above guide again. If the port number is still above 9 then you'll have to start removing hardware that you may have installed that uses a com port. We'll cross that bridge as we come to it.
Click to expand...
Click to collapse
it needed a soft reset once i had got the comports the same and everything worked well after that.
Hi
I have an O2 XDA II Mini (Magician) and I am using an XMicro Dongle on my laptop (Win XP with SP2....I am using the in built Microsoft BT stack which comes with SP2) and ActiveSync3.8. Initially syncing with BT was a problem but now its not a problem at all.
First you have to make sure that the COM port nos. selected by ActiveSync are less than 10 bcoz there is some bug due to which ActiveSync will not support COM ports above COM9.
To reduce the COM port nos. on your computer try the following website
http://support.microsoft.com/default.aspx?scid=kb;en-us;315539
Once you can see the hidden devices and ports delete/uninstall all the ports which are not in use.
Its the same method mentioned above by Kassem.
To ActiveSync
1 To sync with BT first delete all your pairing with your computer and phone on both devices.
2 Go to BT Manager on your phone and click both check boxes for Inbound and Outbound COM ports and pair the devices.
3 Once they are paired go to BT manager (on the phone) again and click on the start button (for BT ActiveSync setup) and pair the devices again if you have to.
4 Once that is done make sure that on the computer in BT Settings the the Serial Port Profile (SPP) "Serial Port COM4" is checked.Click on the phone device>property>services.
5 After that on the computer's BT Manager itself ensure that the COM ports folder shows incoming and outgoing ports with the phone's name in front.
6 Open ActiveSync (on the computer) ensure that the COM port no. is the same as the Incoming COM port no. given in step 5 above and it being shown as available. Sometimes if it is unavailable, the computer needs to be rebooted and then it will be shown as available.
7 Click on ActiveSync thru BT on the phone and it should work.
8 Whenever you want to disconnect ActiveSync, press stop on the PocketPC's avtice sync program.
9. Always ensure that the dongle is plugged in BEFORE you boot up the computer othwerwise ActiveSync on the computer will show the COM port as unavailable.
All the best!
Thanks for all helpful replies!!!
Found out what was causing the problem now!
For me, I had to go to "My bluetooth places" on my computer. There I coosed "explore" and then "My unit". In there there is something called "My bluetooth serieport". I had to mark the box with "start autmatically". That´s why I didn´t get it to work...
Not so difficult once you got it... as always
Cheers. Emil
i hate Blue tooth., It is so flakey!!!. now i am having the same issue as you!!. i removed all connections and tried to set up from new, and still get the com port error!..
Emil:, how do u get to my bluethooth places?
i am running XP and cant seem to find this.
Well I kind of figured that... You see I don´t know what the english term for this is but if I translate directly from Swedish it would be something like "My bluetooth places/directories".
Anyway I have my icon on the desktop or in the programlist. The symbol is the bluetooth sign. I just rightclick on the symbol, and go to the subtitel that is called "My units". There I rightclick for example "My bluetooth serieport " and there click the boc that says "start automatically".
See I don´t know but I guess this could be some kind of program that goes with the bluetooth adapter (Trust BT120).
Maybe somone could help me translate the terms above to correct english....
Good luck!
Your bluetooth settings should be under Control Panel on your computer.
it´s imposible for me, because don´t find this service on pc, i do all the step, and nothing nothing nothing
Try this...
I've found that you'll have a better chance of getting "activesync over bluetooth" to work, to discover and pair from your PC, not from your phone.
Somewhere i've also read a comment who said you should pair both ways, but i don't think that's possible and needed, just from your pc.
much succes, Sander
thanks i will do
nothing
nothing nothing nothing i don´t discovered activesync service on pc
Activesync use a Bluetooth com port on my PC. try installing one of these after paring the devices.
after 3 hours nothing of nothing
miguelromerom said:
after 3 hours nothing of nothing
Click to expand...
Click to collapse
3 hours is a long time to spend.
Ok - step by step, 10 minutes MAX!
1) On your computer, go into bluetooth settings. Check bluetooth is ON and set to discoverable. Add an incoming COM port, eg. COM5.
2) On ActiveSync on your computer, go into connection settings. Tick all the boxes. If the COM port is greyed out, untick it, close the settings box, go back in, now tick it and set the COM port to eg. COM5.
3) On the K Jam go into bluetooth settings, and remove the connection to your computer.
4) On your K Jam go into ActiveSync, click 'menu' > 'connect via bluetooth' then you should see a message saying 'cannot find an existing bluetooth partnership with a PC that supports ActiveSync. Would you like to set up a partnership now?'
5) Click YES - you are taken to the Bluetooth settings screen.
6) Now click 'new partnership. As soon as you do this, the K Jam will search, and as long as your computer has bluetooth discoverable turned on, your computer will eventually be displayed. Check the computer name showing on the K Jam is the same as the name you gave the bluetooth profile on your computer.
7) On K Jam, click your computer name then NEXT.
8) Now enter a passcode - any four digit number (remember it) then next
9) When you do this, your computer will pop up with a message saying "a bluetooth device is requesting authorisation". Open this message and type in the code that you gave the K Jam. The next screen on the computer will tell you that it was successful - click FINISH.
10) Back on the K Jam, the screen will now be showing the services available. AS LONG AS YOU FOLLOWED STEP 1 and 2, ActiveSync will be an option, and you need to tick this and press FINISH on the K Jam.
11) Close bluetooth settings, now in ActiveSync screen click MENU > Connect via bluetooth. Your ActiveSync program on the computer should eventually pop up and connect.
NOW - if you failed at any point, say exactly where and what the problem is.
Mat
thanks for all... in point 10, only appear serial port, don´t appear activesync
miguelromerom said:
thanks for all... in point 10, only appear serial port, don´t appear activesync
Click to expand...
Click to collapse
Ok, that means your computer's bluetooth isn't passing the connection through to ActiveSync. This is either because bluetooth serial port isn't set up properly, or ActiveSync isn't accepting serial port connections.
Describe *exactly* what you see in the computer's ActiveSync connection setting screen. And describe exactly what you see in in your bluetooth COM port settings screen.
hazymat said:
miguelromerom said:
thanks for all... in point 10, only appear serial port, don´t appear activesync
Click to expand...
Click to collapse
Ok, that means your computer's bluetooth isn't passing the connection through to ActiveSync. This is either because bluetooth serial port isn't set up properly, or ActiveSync isn't accepting serial port connections.
Describe *exactly* what you see in the computer's ActiveSync connection setting screen. And describe exactly what you see in in your bluetooth COM port settings screen.
Click to expand...
Click to collapse
In AS connection setting:
mark: show status
Allow connections ... on com5
disabled usb
In BT i see:
activesync port 5
nothing only serial port
Can you give better descriptions?!
Is your COM5 port in bluetooth settings an incoming or outgoing port?
Are you using the Microsoft Bluetooth stack or the Widcomm?
Have you tried just selecting the serial port when setting up activesync on the k jam?
Reboot your computer, soft reset your k jam, check settings in ActiveSync are correct and do the whole thing over again....
hazymat said:
Can you give better descriptions?!
Is your COM5 port in bluetooth settings an incoming or outgoing port?
Are you using the Microsoft Bluetooth stack or the Widcomm?
Have you tried just selecting the serial port when setting up activesync on the k jam?
Reboot your computer, soft reset your k jam, check settings in ActiveSync are correct and do the whole thing over again....
Click to expand...
Click to collapse
com5 is local services....
I´m using widcomm
Have you tried just selecting the serial port when setting up activesync on the k jam? i don´t understand ...
i reset the computer several times
don´t worry ... i attemp on this later...
sorry and thanks for all
Set the incoming port to 8 on your computer, this made it work for me.
incoming port is same of local services port ?¿?
regards
When my pc looks for the incoming port its always at least port 21, sometimes ,up to 33. I've been told this is why it won't work because its far too high.
nothing of nothing ...
Are you using the latest version of Active Sync? -> 4.1?
Hi all,
I have a toshiba portege r200 and I'm simply not able to set up ActiveSync to work through bluetooth. The darn computer only sees my phone as a modem.
I have no clue how to do this.
I really cant' see why this has to be so hard. Both units are running stupid microsoft software. Whey the can't microsoft think that people migh want to connect their ppc's to their laptops via bt and just make it work easily?
Please, someone help.
thanks
zsizsi said:
Hi all,
I have a toshiba portege r200 and I'm simply not able to set up ActiveSync to work through bluetooth. The darn computer only sees my phone as a modem.
I have no clue how to do this.
I really cant' see why this has to be so hard. Both units are running stupid microsoft software. Whey the can't microsoft think that people migh want to connect their ppc's to their laptops via bt and just make it work easily?
Please, someone help.
thanks
Click to expand...
Click to collapse
I agree 100% that this should be easier. But I think ActiveSync is actually a service that the laptop offers, not the phone. So on the phone, go to your BT manager, select your laptop, and then select services. ActiveSync should be one of the choices. After that, you should be able to connect to ActiveSync via BT, but I think you need to initiate the connection from your phone.
Activesync via Bluetooth
1. Install Active sync
2. Connect phone to USB cable and computer and let active Sync run once.
3. Disconnect USB cable.
4. On your Computers Bluetooth software (add a com port) before you detect the phone (very important).
5. On Active Sync on Computer click "connection Settings" and make sure it is using your com port from step 4.
6. Turn on discovery on your computer.
7. On your Phone go to Bluetooth / devices / New and select your computer enter pin on phone and PC.
8. Go to Active Sync on your phone and click "Connect via Bluetooth."
Hope this helps.
thank you all for your input.
i tried everything you guys suggested and it's still not working. my comp only offers a serial connection. is that ok? it has this toshiba bluetooth software on it not the original windows kind.
when i choose connect via bluetooth on my ppc's activesync it sais there's no computer that supports bt.
any ideas?
thanks again
I have Toshiba Bluetooth control software as well. I am certain it's the incorrect or incomplete BT COM port setting on your PC. A few findings (on my notebook) to share, hope this helps.
1. I have a "Bluetooth Local COM" applet on Control Panel
2. By opening "Bluetooth Local COM" applet I have a list of PORTS
3. The CORRECT port I HAVE TO use IS
"COM7 Toshiba BT Port (COM7) LocalCOM-Server[SerialPort(TOSHIBA LOcalCOM)]
NOT
"COM6 Toshiba BT Port (COM6) LocalCOM-Client"
4. If you don't find the Server COM port, do "create a Bluetooth virtual COM port for a Server"
5. Of course enable by checking the "Connection Settings" "allows connections to one of the following COM#" (7 in my case)
After this, try the steps I suggested. Initiate BT Activesyn from your PDA phone.
Good luck.
Hi,
Thanks for all your effort.
I did what you said and it's still not working.
When I'm trying to connect from my phone via bluetooth it satill sais it cannot find existing blueooth partnership with a pc that supports activesync.
what am i doing wrong?
Thanks
IceGoal said:
I have Toshiba Bluetooth control software as well. I am certain it's the incorrect or incomplete BT COM port setting on your PC. A few findings (on my notebook) to share, hope this helps.
1. I have a "Bluetooth Local COM" applet on Control Panel
2. By opening "Bluetooth Local COM" applet I have a list of PORTS
3. The CORRECT port I HAVE TO use IS
"COM7 Toshiba BT Port (COM7) LocalCOM-Server[SerialPort(TOSHIBA LOcalCOM)]
NOT
"COM6 Toshiba BT Port (COM6) LocalCOM-Client"
4. If you don't find the Server COM port, do "create a Bluetooth virtual COM port for a Server"
5. Of course enable by checking the "Connection Settings" "allows connections to one of the following COM#" (7 in my case)
After this, try the steps I suggested. Initiate BT Activesyn from your PDA phone.
Good luck.
Click to expand...
Click to collapse
Phat!! This works for me with my Acer laptop and Bluetooth connection, thanks man!
Sweet, took a few tries, but works like a charm.
Thanks
Bump
I just wanted to bump this to say thanks for posting the bit about using the LocalCOM-Server[SerialPort(TOSHIBA LOcalCOM)] port instead of the client port. Trying to get AS working using the Toshiba stack was driving me around the bend!
My pleasure
I've learned a lot from this wonderful board from a lot of wonderful people. Glad to be part of it!
You're the MAN
Thanks. This also worked for my Cingualr 8125. Many hours wasted. Glad I found this post. Thanks for your help.
this worked on my cingular 8125 as well, zsizsi i think you may have to delete all partnerships that were previously created with handheld on your pc and handheld. if that dosent work then in bluetooth settings go to options and under general tab check box "PAN networking service" that is just something i did while creating partnership not sure if it helps
The only thing that worked for me after 4 days of messing with it was to do a cold boot.
The first thing I did after the boot was to follow the instructions. Voila! ActiveSync magically appeared.
Hi all,
I have exactly the same problem with my qtek9100 and my IBM T43 Laptop.
I tried many times but....still not working!
As zsizsi if I try to make a relationship via PDA, it asks me the pairing key, and I'm blocked.
If I go through PC, I can do pairing, in the services I flag activesync, I configure the same com port that I have on AS (com 8) and when I0'm in the bluetooth wizard on the PDA, related to the PC I can only see 3 services:
hands free
remote connection
serial port
no activesync service to flag.
If I try then with the PDA Menu>BT connection it aswer that there is no relationship with PC supporting AS!!!!What the hell!
The only thing I see is that in my BT config in the local server the BT wizard creates a serial port named My activesync......
I have tried also your suggestion but.....
tinman44 said:
this worked on my cingular 8125 as well, zsizsi i think you may have to delete all partnerships that were previously created with handheld on your pc and handheld. if that dosent work then in bluetooth settings go to options and under general tab check box "PAN networking service" that is just something i did while creating partnership not sure if it helps
Click to expand...
Click to collapse
thank you soo much for that info...enabling the "PAN networking service" finally allowed me to connect with my toshiba qosmio laptop
If the devices are paired... You have to select a service for the pda BT connection
Only when you manage to select the servive Activesync (a comport has to be valid assingd) then a connectin can be astablished.
In active sync you must assign a com port.
See the manual in activesync BT
Yes, I can guess it.
The rpoblem is that the devices are paired, the activesync service is flagged in the PC (while I do the automatic pairing devices withn a wizard).
But I can't still see the service in my PDA.
I can only find:
Hands free
Serial port
remote connection
No activesync service on the PDA relation wizard...
Any other suggestion?
Another issue.
When I look in my BT services, I can't find an activesync service, but only an icon (com plug) called My activesync.
Look at the properties of this icon I can only flag automatic/manual and Secure/unsecure connection, and there is the window manu to select the com port (that is the same selected in Activesync settings).
Is that correct, or I should find a specific activesync icon (like PIM syncronizing ....)
Blinks....
SKID
Re: Activesync via Bluetooth
IceGoal said:
1. Install Active sync
2. Connect phone to USB cable and computer and let active Sync run once.
3. Disconnect USB cable.
4. On your Computers Bluetooth software (add a com port) before you detect the phone (very important).
5. On Active Sync on Computer click "connection Settings" and make sure it is using your com port from step 4.
6. Turn on discovery on your computer.
7. On your Phone go to Bluetooth / devices / New and select your computer enter pin on phone and PC.
8. Go to Active Sync on your phone and click "Connect via Bluetooth."
Hope this helps.
Click to expand...
Click to collapse
FOLLOW THIS STEP BY STEP.... I HAVE DONE IT 3 TIMES FOR MYSELF AND FRIENDS ON DIFFERENT LAPTOPS AND IT WORKED FIRST TIME - EVERYTIME!!!
PS. Delete all existing pairings, relationships, COM ports etc, START FRESH!
THANKS MAN!
Re: Activesync via Bluetooth
IceGoal said:
1. Install Active sync
2. Connect phone to USB cable and computer and let active Sync run once.
3. Disconnect USB cable.
4. On your Computers Bluetooth software (add a com port) before you detect the phone (very important).
5. On Active Sync on Computer click "connection Settings" and make sure it is using your com port from step 4.
6. Turn on discovery on your computer.
7. On your Phone go to Bluetooth / devices / New and select your computer enter pin on phone and PC.
8. Go to Active Sync on your phone and click "Connect via Bluetooth."
Hope this helps.
Click to expand...
Click to collapse
Thanks IceGoal, on my HP laptop it works superb.
But I have to say that those people that work on our mobile network provider company are uncapale, because they said that this is impossible to connect.
Thanks again folks.
hi gays
i can,t connect my device too active sync via bluetooth.my pc is addet to phone bluetooth devices,but 'com ports' page of bluetooth settings is empty and don,t have 'existing port' .so i cant add incoming and outgoing port for connect to pc sync.
i hawe install wm 6.1 ultimate (onyx 4.9) on my htc p3450.how can i solve that problem?it is possible change operation system made it?
What PC OS you using? My friend with Windows Vista having similar problem, but I don't have this problem with Windows 7.
I,m sorry for the subsequence too answer.that is xp sp2.
in my phone on the bluetooth settings/com ports , the "new outgoing port" icon is now showed (after i add other bluetooth mobile phones to my device),but my pc is not found in the devices list of outgoing port page.
Is your PC actually set to visible? Most arent as standard and has to be enabled via settings?
yes,my pc is added to phone devices list and i can send or recive file with bluetooth
Have your tried allowing activesync to connect via com ports? Check which com port your usb is using and select that. Could be worth a go.
(I use win 7 so have windows mobile device centre = easier. Activesync I forget the functions of)
yes friend,i already allowed that,but i have onli 'com1' in com ports in activesync.and when i click on 'connect',it will test that and sayd 'your device is not detected'
i only want too create outgoing port for my phone,and i think it can be worked only i can creat it for pc.
can you give the link of that software u.re used on your coumputer??it can be worked on win xp 32bit??
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((((((down with ahmadinejad!)))))))
Hi friend,
I think I read somewhere in Onyx thread that activating "Beam" can solve some connectivity problems...
The software i used is win vista/win 7 version of activesync - works better from my experience and is more intuitive.
Also, in the usb to pc settings there is an option to enable faster connection or something like that. I do not have my elfs with me today to check the exact options - that may help though. I remember using it on my xp machines before when having issues. But again, I do not connect over bluetooth all to often.
finally,I get that the problem is from my bluetooth device
i used from a mini usb bluetooth device (that was plug and play).when i install the windows xp that i used on my pc on the laptab (with internal bluetooth) ,activesynk was working with no problem on that.
it resulted that te plug and play bluetoothes dosent good choices for general applications
thanx from all of friends
thanks for letting us know. I'm honestly not sure why I didn't question that as we get that issue all the time at work.... Its been a long time since I have been in support here though!