Database Users

So i sent my nexus in for repair

it arrived yesterday at htc repair and ive been watching the repair tracking site. i had some pixel problems, like a quarter of my screen was darkened grey.
Keep in mind my phones bootloader unlocked, rooted, haha and i sent it in as is running the latest miui. Why? idno.
Anyways. I just checked the repair site and it says:
Ticket Information
Status: We are repairing your phone.
Service Type: Repair
Issue Description: top screen is darker that the rest of the device
I havent approved to pay for any repairs for an out of warranty phone. So i guess im off the hook right? I think im about to prove that htc repair people dont give a F***!
THought id share..

Uhhh, we have known this for a year now. It has been proven time and time again that HTC will warranty repair hardware defects, despite an unlocked bootloader.
This is nothing new or surprising.

Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...

im having the same problem, ive had it for a long time now, ive gone threw 20 Roms. so i know its not software related, or is it something the devs are over looking??

weird thing ....do Googlers have same problem when demonstrating navigation/goggles/phone calls/voice recognitions .....or do we fall on bad series ???
definitely hardware problem or something no-one has been aware of ....?

masterdevx said:
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
Click to expand...
Click to collapse
Sometimes it's worse than others, I think if the phone is running something pretty intense it happens more often. Otherwise, no, there's no calibration. Calibration doesn't make sense on a capacitive screen.

The touch screen issues have been known since the beginning, and the solution of quickly turning the screen off and on has been known for just as long.
It's part of the hardware, and most if not all Nexus owners experience it once in a while.
Getting a warranty replacement for that will not fix anything, it is a flaw in the hardware design.

Good thing to know that...but really weird for such a device...they probably think about it when starting/choosing next nexus.... ;-)
http://quintessart.blogspot.com

I'm curious whether they'll return it with a relocked bootloader and stock ROM

i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.

Frito11 said:
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Click to expand...
Click to collapse
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...

masterdevx said:
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
Click to expand...
Click to collapse
yeah that would annoy the crap outta me as well, glad mine does not exhibit this problem.
i'd love to guesstimate how old mine is but i'm the second owner, it might be possible that they fixed this hardware issue in later build revisions or it could just be a random problem with the touchscreen/module, some do it and some don't idk.

cmstlist said:
I'm curious whether they'll return it with a relocked bootloader and stock ROM
Click to expand...
Click to collapse
I recieve my phone back tomarrow. Ill let you know how my phone comes back. Does anyone know how you can tell if i have a new amoled screen or not?
Im pretty sure i will be able to tell if i get an slcd right off the bat.
btw i sent it in monday im geting it friday. great service..

I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.

wow. seems like excellent service. supposedly i have a battery on the way but haven't received yet.

jm1999 said:
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
Click to expand...
Click to collapse
was it amoled or slcd though lol

i have to make the call when i get up. today my usb port was gone from the phone when i went to plug it in tonight. i never used to have the screen issue, it slowly started happening and now it happens all the time, i lay it flat in my hand and i hit a button on screen and my menu pops up etc.
nice to see a recent time frame though, i'm dreading going without my phone and having a dumbphone replacement. would love to know if it was amoled or slcd you got back though, thats my one worry

Who Has the HTC HD2 Without Touch Screen Problem

every where i have read that almost every one who is owner of htc hd2 have facing the touch screen problem so here i started the thread that to know that is there any one who has the htc hd2 without the touch screen problem??????
lets us know please if u have the htc hd2 without the touch screen problem

NOMIOMI said:
every where i have read that almost every one who is owner of htc hd2 have facing the touch screen problem so here i started the thread that to know that is there any one who has the htc hd2 without the touch screen problem??????
lets us know please if u have the htc hd2 without the touch screen problem
Click to expand...
Click to collapse
I bought my Leo December 31st, 2009.
I dont have touch screen problem until now

so r u the only one ???

No problem here, since Jan '10, was a little too sensitive on 1.42 rom, but no problem since.
When you are reading about how everyone has the problem, don't forget only people with the problem post, no one starts a new thread about how few issues they have.

Works Fine... Bought Late 2010.. Second Version (Yellow Reset)

i have mine since late 2009 (Leo eu) and used it extremely, flashed several wm roms, several android builds and once wp7. I NEVER had a touch screen issue, neither a hard button issues.
the only thing is that I just ordered a mugen battery, mine become to be a bit short.
I am sure 95% of us here are happy with the quality of this product.
but we always here in forums people that have problems, not those who dont need anything.

After 15 days my HTC HD2 repaired, just do not know what is left of the old phone when I look at what is replaced. Like it was smashed by a truck!
Quote:
Report service:
Reported an error on the device
Broken: The problem with the screen
Description of failure: The screen does not respond to touch.
Visible damage: scratched.
Related data
[74H01549-00M] - Chassis Pre-Assy, Black, Stainless Steel, MLRB81 1
[83H00233-01] - Sub-Assy to 82H Lamination, LCM + Touch Window, AU LCM, HTC, HTClogo, w / o camera hole, Wintek TW, HTC LAM, Leo 1
Note
Defect was corrected by replacing the touch panel, casing, keyboard Fleta (54H20178-00M) and new SW's.

Had mine since November 2009 and had 0 hardware problems with it. Bear in mind that:
There is a thread exactly the same of this that has been and gone. It even had a poll on it
People don't start threads to say their phone is working correctly, so most threads are about problems. It does not mean that everyone is having problems.

Got mine back from lending it to a cousin, still working fine from when I bought it in April.

My HD2 works fine even though it was a second hand one with a smashed glass...

Had mine since last year, no problems.

hakuchi18v said:
Works Fine... Bought Late 2010.. Second Version (Yellow Reset)
Click to expand...
Click to collapse
so is there many kinds of different rest button like this bro said that he has yellow reset button?

hakuchi18v said:
Works Fine... Bought Late 2010.. Second Version (Yellow Reset)
Click to expand...
Click to collapse
I too have the revision version with yellow reset (earlier version has red)
Went out of my way to make sure it was revision version.
So far excellent, screen & buttons are perfect to date. Most people I know who ended up with screen issue had early version but most had also dropped there HD2 on more than one occasion.
Problem with these compact & cutting edge devices is they like a gentle life, drop them a few times (maybe just once!) & handle them roughly will limit lifespan greatly.
Heat in these devices can get quite hight too, I charge mine screen side down so heat can dissipate through heat-sink battery door rather than soak into motherboard & screen. I do the same when using it as a wifi GPRS internet modem for my notebook & also make sure it is in a cool spot (have done this since had a kaiser & used it for 5>6hr wifi modem sessions), Data/WiFi connection & charging simultaneously in the 34°C heat of BKK tests a devices cooling near its limits.

i have one with the yellow reset button and last night the touch screen stop working suddenly after installing google I/O android app.. man, i just cant express my feeling when i tried to unlock it and nothing happened

I really fail to see why we need a thread where people are expected to post;
"My device is working just fine...."
I really dont think this touchscreen problem is that widespread considering the amount of people who own HD2's compared to a handful of posts about it on XDA.
Im even less convinced that the colour of one tiny plastic component bears any relation to whether or not your touch screen is going to fail.
anyway.........
/rant

yellow reset has revised motherboard & different screen supplier.
HD2 model had a high level of returns, not to the point of a recall but enough for some networks to have a serious moan to HTC.
I have 7 workers on HD2's, 2 have had service repairs due to unresponsive screen so the problem is real.

Mister B said:
yellow reset has revised motherboard & different screen supplier.
HD2 model had a high level of returns, not to the point of a recall but enough for some networks to have a serious moan to HTC.
I have 7 workers on HD2's, 2 have had service repairs due to unresponsive screen so the problem is real.
Click to expand...
Click to collapse
Ok, that would make a certain amount of sense, thanks for bringing that up as I'd never noticed that being mentioned on the forums before.
That said, I still dont see the need for a "still working" thread. There are numerous threads for those with the screen issue to post in.
Thanks again for the info though
Edit;
While Im here, I might as well add;
Had mine since launch, T8585, has been no issues whatsoever.

NOMIOMI said:
every where i have read that almost every one who is owner of htc hd2 have facing the touch screen problem
Click to expand...
Click to collapse
So where did you "read" that arse vomit??

conantroutman said:
Ok, that would make a certain amount of sense, thanks for bringing that up as I'd never noticed that being mentioned on the forums before.
That said, I still dont see the need for a "still working" thread. There are numerous threads for those with the screen issue to post in.
Thanks again for the info though
Edit;
While Im here, I might as well add;
Had mine since launch, T8585, has been no issues whatsoever.
Click to expand...
Click to collapse
Kind of agree but to see how many users have had a 2 year trouble free life span is interesting.
Think the revision details can be seen in wiki or HD2 tips thread.

huevo0000 said:
i have one with the yellow reset button and last night the touch screen stop working suddenly after installing google I/O android app.. man, i just cant express my feeling when i tried to unlock it and nothing happened
Click to expand...
Click to collapse
I have the yellow button version also and my touch screen stopped working on Sunday. Odd.

Which hardware component is at fault?

If my screen is not responding to my touch, then which hardware component is at fault? I've switched between three ROMs already so I don't think it's a software problem.
Thank you.

telmedragon said:
If my screen is not responding to my touch, then which hardware component is at fault? I've switched between three ROMs already so I don't think it's a software problem.
Thank you.
Click to expand...
Click to collapse
That would be the digitizer.

Thanks, would you happen to know if it's easily replaceable or anything?

http://www.youtube.com/watch?v=TdihThJFyz4
see if this helps.

Thank you again, but I just had another question come to mind. Is this a fairly common problem or am I just unlucky? Would you also happen to know why or how a digitizer would stop working? I've only had this phone for about a year

telmedragon said:
Thank you again, but I just had another question come to mind. Is this a fairly common problem or am I just unlucky? Would you also happen to know why or how a digitizer would stop working? I've only had this phone for about a year
Click to expand...
Click to collapse
If you've had it less than a year I would call HTC for a warranty claim if you did not drop it or dip it in water.
This is not a very common problem but it IS a problem with any touch screen device with some small percentage where this fails. They mass produce these things and every once in a while it just dies.
Sounds like you're unlucky.
If you drop it/hit it a lot I know it can mess it up but that should be the only thing besides faulty hardware.

I think you have rubbed the touch screen tail under the red button. This is a very common problem HD2

SADист said:
I think you have rubbed the touch screen tail under the red button. This is a very common problem HD2
Click to expand...
Click to collapse
So is there a way to fix this without buying a new digitizer?

I just explained what the likely problem. Since many people have had this problem on HD2. You can certainly try soldered cable, but this jeweler's work. If we disassemble the phone, then it is better to replace the touchscreen. Even better to replace the display assembly with a touchscreen, it will be easier.

[Q] [HELP] Digitizer vs some weird BUG ?

for the past week my screen has been going whacked out on me.
the on-screen buttons would start clicking on their own, and sometimes the screen becomes unresponsive,
BUT
when i turn it off, and back on, it would work perfectly fine .
so i basically get a 50/50 chance if the screen going crazy on me...
now if it was the Digitizer, wouldnt the problem be ALL THE TIME?
as opposed to being random, could it be a BUG ?
Can anyone please help or advice, thanks !

If a factory reset doesn't fix it it is probably hardware. I have seen intermittent problems with digitizers before.

Solutions Etcetera said:
If a factory reset doesn't fix it it is probably hardware. I have seen intermittent problems with digitizers before.
Click to expand...
Click to collapse
nope, ractory reset isnt doing it. ive tried changing ROMs also, and same problem.
guess i have a dilemma then.

Yup. Has it been dropped?

Solutions Etcetera said:
Yup. Has it been dropped?
Click to expand...
Click to collapse
not really,
but my problem is as follows...
i purchased the phone from T-Mobile, FULL PRICE $500..
so theres no insurance from anywhere...wonder who would do any work on it for me ...Google or LG ? i know it wont be T-Mo

Have you called them? I don't understand why they would not honor the warranty.

UltimateEnd said:
not really,
but my problem is as follows...
i purchased the phone from T-Mobile, FULL PRICE $500..
so theres no insurance from anywhere...wonder who would do any work on it for me ...Google or LG ? i know it wont be T-Mo
Click to expand...
Click to collapse
Read the book that came in the box. Manufacturers defects pretty much always have a 1 year warranty.
Oh and LG.
Sent from my Nexus 4, running Carbon Nightly + Matr1x Kernel v10

well they are talking about having to send my device in, then run tests and see what the problem is followed by whatever charges ..
so i dont know if its worth paying for it..should i go back to my GNOTE and wait for the next Nexus . idk .

Solutions Etcetera said:
Yup. Has it been dropped?
Click to expand...
Click to collapse
I have a similar-sounding issue (on-screen buttons flashing wildly, et al.); I am thinking of opening the device to check on connection
Is it more or less likely, in your experience, that the connection between the display assembly and the board is loose from impact or whatever, or that the digitizer itself is just defective?
Thanks for your help.

I had the exact same problem on my device and it can be due to two reasons.
1. If your phone get extremely hot during use then the screen starts behaving abnormally.
2. If you had dropped your phone then there is a slight chance that you have damaged the digitizer.
I had the second problem and I have replaced the screen and it is working normally again.

cracking noise backpanel

Hello,
recently I hear a tik tik when I push back of my phone, it's the area under SONY logo to xperia logo
Is it serious or a bad problem?
Thanks a lot

Had it for past 5 months, doesnt seem serious

WOW thanks, also my laptop had this problem (SONY again), but it fixed itself ) but for my phone, I thought it's a serious problem.

Read my thread, same issue

Same issue on my phone too, the online retailer rejected my warranty claim / said they didn't notice it at all!

My main concern is if this affects the waterproofing? Anyone with creaking back panel had any water issues?

romdroid. said:
My main concern is if this affects the waterproofing? Anyone with creaking back panel had any water issues?
Click to expand...
Click to collapse
None here (water issues)