Database Users

atom battery not getting charged

My atom is not getting charged.When i put it on ac adaptor it shows charging but even after 10 hoiurs the battery is empty and after removing from the power the phone shows main battery very low.
I tried charging thru laptop and same problem.
i have changed the battery also still the issue remains.
advice.
praveen

Yeah.. Atom behaves strangely sometimes.. In my case, some times when I switch on the bluetooth and try to charge it, It does not charge. But it seems to use the power coming from the charger to stay alive and operate normally (even if the battery is completely exhausted).

any suggestion how to make my atom charge

my xda atom started doing the same thing, I would plug it in and it would say that it's charging for about 5 seconds then the battery indicator would say full. Then I would unplug it and it would die out. I tried both charger & usb and the usb wouldn't work at all. So what I did is, I removed the battery let it sit for a minute. Put the battery back on and plugged the charger back in (without turning it on) and it's working. I was actually doing a search on this issue for the past couple of hours since this is the first time I've encountered this problem, but the phone seems to be charging now. I'll give everybody a update tomorrow to see if I have to keep taking out the battery everytime I want to charge it.

My problem is a bit different.
My Atom Exec charges with the USB cable synced to PC, and with one specific wall charger (specs: Input: 100-250V, Output: DC 5.5-12V, Max 1000mA, Min 150mA)
But it won't work with any other charger I try it with, even Universal charger I used to use with my HP iPaq. Is there some kind of trick to charging the Atom?

I as well have had this annoying problem happen a few times. I have a second battery and it happens with that battery as well so it has to be the Atom not 'reading the batteries' properly. As posted I have also found taking the battery our for a short time them putting it back seems to fix the problem untill it happens again

Try WM5torage. It will make your phone appear as a card reader in windows. Now pc will supply power to your device. Nice software trick.

charging problem

Today I had pluged my usb cable in my cell and when I unplug the cable my battery was 30% charged but as soon I unplug the usb cable i got battery low warning and suddenly my cell shutdown. When I start the cell it shows -1% battery and now if I chrage the battery from charger it wont showing charging (animated charging bar) but its actualy charging it very slowly but now if I again plug usb cable and unplug it the cell again shutdown instantly.
I have tried different pcs and cable but the problem still there. Should I hard reset it? I dont install new software or change any settings durring the day.

If there isn't any important data on the phone,yes , you can try the Hard reset,but most probably the cause for not charging, is something else and not the rom (OS),so Hard reseting will not boost up the charging.If the device is not charging ,its rather more of a Hardware issue than a Software. Try to charge with a Wall charger (Mains),if it charges normally,then the fault lies in the usb cable,it might be faulty or try with other usb input port on the pc,but if it still doesn't charge with the Wall charger,than most probably the mini usb port of the phone is faulty or damaged or it might be that the battery is giving upon you.Confirm and check all these options.

I have already tried the external (home) charger and different usb cable and pc.
I cant hardreset as the battery is lower then 50% charged.
Just for your knowledge that the active sync is working fine and ithink mini usb port is not totaly dead,
And the orange light on top is keep blinking when I have plugeed usb cable.
And battery status show +21mA and +68mW only. What it should be?

BTW battery status icon bar keep animating while I have pluged usb cable. does it mean its charging.
Also let you know that this morning my battery last to below 10% charged and after that the problem starts.
And after pluging usb cable for few minutes if i do softreset then after reboot the system shows few % battery charged ( around 10%) but its drains very fast (in 2-5 minutes).

azfar said:
BTW battery status icon bar keep animating while I have pluged usb cable. does it mean its charging.
Also let you know that this morning my battery last to below 10% charged and after that the problem starts.
And after pluging usb cable for few minutes if i do softreset then after reboot the system shows few % battery charged ( around 10%) but its drains very fast (in 2-5 minutes).
Click to expand...
Click to collapse
Ah !
So it has gone below the retention charge, required to start the charging circuit ,thats why its not charging.
Now either try to charge with a wall charger capable of out put of 1.0 amp or you need to 'Jump' start the battery.

i dont understand can you explain it a bit more.

This it what he's trying to say:
The battery has a well-documented bug. If you drain it below a certain amount (around 5% IIRC) then it can ONLY be charged from a wall charger, regardless what else the phone says or does. Your symptoms are weirder than usual, but not too surprising.
Replacement batteries are cheap and readily available. Start shopping for a new one while you leave the phone on the wall charger for at least 6 hours, with the phone OFF. This is a last-ditch attempt to recover your battery. If it still misbehaves after that, it's probably toast.

Thanks for explanation.
does the usb cable hack work (connect the red and black cables to battery + and -)?

azfar said:
Thanks for explanation.
does the usb cable hack work (connect the red and black cables to battery + and -)?
Click to expand...
Click to collapse
YUP !
Thats what is 'Jump' start.If the battery is only below the retention charge,it can be very easily recouped by this trick.If it works fine,otherwise get a new battery,many have recovered their batteries by Jump start.
Check out this link :-
http://forum.xda-developers.com/showthread.php?t=374108

thanks for the link.

OK jump start do the trick (charged the battery) but my phone is still draining the battery very quickly (around 1% a minute) and I havent check the home charger or usb cable charging.

azfar said:
OK jump start do the trick (charged the battery) but my phone is still draining the battery very quickly (around 1% a minute) and I havent check the home charger or usb cable charging.
Click to expand...
Click to collapse
ok,good if it has started to charge,now don't ever let it fall below atleast 30%,how did you charged it if not through home charger or usb cable,get the battery fully cgarged with home mains charger and then check the drainage of the battery.
Secondly,either the battery cells have gone weak and not retaining the charge for long or you are using GPRS more often,coz it drains the battery quite rapidly.it all depends on your usage.

I just charged the battery from naked usb cable and it charged it but the battery drainage problem still presist and if I charge the battery from usb or charger the os dosent shows it charging. I think i should look for new battery.
Can you explain me what kind of battery should i choose for wizard as here too many local batteries are available and I dont know about correct specs for battery like mah, mwh, volt, etc and kindly also let me know I also doubt on my home charger what kind of charger should I get (mah, mwh, volt, amp)?
BTW I dont fully charge (100%) the battery yet, do i still need a one full charge and I also dont shock the battery by 1amp charger aswell.

azfar said:
I just charged the battery from naked usb cable and it charged it but the battery drainage problem still presist and if I charge the battery from usb or charger the os dosent shows it charging. I think i should look for new battery.
Can you explain me what kind of battery should i choose for wizard as here too many local batteries are available and I dont know about correct specs for battery like mah, mwh, volt, etc and kindly also let me know I also doubt on my home charger what kind of charger should I get (mah, mwh, volt, amp)?
BTW I dont fully charge (100%) the battery yet, do i still need a one full charge and I also dont shock the battery by 1amp charger aswell.
Click to expand...
Click to collapse
Yes ! you must first fully charge the battery and than check the drainage.
Secondly I can't recommend any specific battery,check the specifications on the battery and verify it.
If the home charger is doubtful,you shud get an original PDA phone charger capable of 1.00 amp out put.

ok I also don't able to installnew rom on it, its giving me erorr that phone is not connected to usb cable etc.

Now the active sync is not bieng connecting too and I think now my mini usb port is faulty is it repairable?

azfar said:
Now the active sync is not bieng connecting too and I think now my mini usb port is faulty is it repairable?
Click to expand...
Click to collapse
Yes it is repairable or replaceable for that you'll have to contact the cellular company from whom you bought the phone,if its still under warranty. Otherwise get it repaired from any mobile repair shop.

ok may I know from where you belong?

azfar said:
ok may I know from where you belong?
Click to expand...
Click to collapse
Don't you see my country flag on my posts and my city of residence is also mentioned there

hmm I see.

charging problems

Hi guys asked it once before in battery section, but no replies.
My HD doesn't charge auto, when I press the on button the battery charges for 15 sec. tried a new battery same result. I know it Physicly charges, when I charge the phone by pressing the on button a couple of 100 times (really 100x) I get 1% charge. So don't say 'HTC phones only charge when on', cause I know.. Tried a Hard reset 2 times no luck. meanwhile my batt. is dead. So I can't try other firmware.(need 50% charge min)
(chargers are fine)
In short, anybody ever heard of this problem before with other htc models/HD ?
Physicly it charges, so would a firmware change help?(then I need to get a standalone charger/new battery with charge).
My last option is to bring it to HTC but that would take a month
Sorry for number of words on this lazy sunday.
Update - firmware update doesn't work.. next is radio....

no ideas anybody?

Hi,
Unfortunately I dont know much other, then charge the battery in another HD up if available (maybe u can ask in a telephoneshop or so) and then test the Firmware changes.
Is the same if you charge it via PC/USB?

thx for the reply, did just that, changed Rom/radio, official and dutty's rom's, no change. No problem sync. have atleast 3 usb chargers none of them work. When connected to usb cable 2 lights blink 1 green 1 amber one after each other. just like a new message/ low battery even when battery has 50% I get the same light patern, (this is a new battery).
The thing is when the battery is completly flat it stil charges for 15 sec then it turns of. So when I charge it 15 (x15 sec) times or so I'm able to turn the device on again. But when it has (some) battery power the lights start blinking again and I'm completly unable to charge the battery.
The phone is almost 2 weeks old and charged normaly until I checked the "don't charge when connected to usb" option in the power menu. ??!

Then I think you wont get around, to send it back for repair.

have you tried to charge it with a wall socket or is this only when you usb to pc charge??

Jbvb said:
have you tried to charge it with a wall socket or is this only when you usb to pc charge??
Click to expand...
Click to collapse
I never charges, wall/usb doesn't matter.
I just used another HD battery to restore everything to default, So I'll guess I'm taking it back..
Thx anyway.

exact same problem
Did you get anywhere with this problem? I have been strugling with the exact same thing... I have tried all the same things as you, only sometimes it seems like it might be the battery contacts.. I havent been able to consistently get it to work but sometimes if I firmly press the battery against the contacts it will behave normally

philbrown23 said:
Did you get anywhere with this problem? I have been strugling with the exact same thing... I have tried all the same things as you, only sometimes it seems like it might be the battery contacts.. I havent been able to consistently get it to work but sometimes if I firmly press the battery against the contacts it will behave normally
Click to expand...
Click to collapse
Nope tried the contacts but they work fine, battery just won't charge, do your light also blink? (on the power button).
I haven't found any info on the web?!?:S

Problem is solved.. had to be sent back to HTC for repair, it took less then 2 weeks (door to door) so that was pretty fast. They swapped the mainbord, so I got my 'old' phone with a new imei.
So don't waste your time with software up/downgrades. It's a hardware problem.

I had a very similar problem.
Once my battery died some app hung system all night.
No charging at all wall charger and USB 1 day each and so many manipulations. The indicator blinks momentarily and then nothing. I didn't try (didn't know) the key presses like Dogtag. Did a hard reset still nothing...
Then thought about charging the battery with external (Lion) charger before sending for repair. I also shorted the battery compartment pins momentarily. To my pleasant surprise everything back to normal
So far no problems after that though I never drained my battery to zero.
Looks like something to do with corruption in battery calibration data - may not be in ROM?? who knows??

fantastic. can u elaberate?
hey Cragee
I did't understand what u did. Can u try to explane it to me one more time?
I'm realy excited about a posible soulution
hooray
ckraft
crajee said:
I also shorted the battery compartment pins momentarily. To my pleasant surprise everything back to normal
So far no problems after that though I never drained my battery to zero.
Looks like something to do with corruption in battery calibration data - may not be in ROM?? who knows??
Click to expand...
Click to collapse

Only two things I did can matter -
1. Charging the battery after taking it out (with a battery charger*)
2. shorting pins in the battery compartment after taking out the battery. (Warning: not on batteries)
Don't know which of the two worked.. No harm trying both anyway.
* U need a Li-ion battery charger - else invitation for trouble including fire and explosion.. These are available in electronics shop at a reasonable price.

Short-circuiting the battery pins... seems to work
I had the same problems with my Touch HD the last few weeks:
- stopped charging after a few seconds
- didn't charge at all (nor the wall nor the computer method, on or off)
- well... it charged sometimes but randomly, keeping it on a wall charger (on OR off) for a night could bring it back to 20% and then rapidly back to 0%
- no charging indicator in the screen while turned on
- blinking orange and yellow (?) light even while turned off
- charged almost never to full and 'jumping' from high to ultra low capacity when turning it on & off
So before bringing it back to the store i tried to short circuit the battery pins as suggested (while the battery and charge were unhooked) like the thing you would do to clear the CMOS memmory of a PC in the 'old days'
And for now it seems to work, at least the charging icon is back online!
I'll keep you posted on longer term results!
Update: I switched to the wall charger and the HD died again??? Now it's back on the computer and it seems to charge fine... why????

crajee said:
I had a very similar problem.
Once my battery died some app hung system all night.
No charging at all wall charger and USB 1 day each and so many manipulations. The indicator blinks momentarily and then nothing. I didn't try (didn't know) the key presses like Dogtag. Did a hard reset still nothing...
Then thought about charging the battery with external (Lion) charger before sending for repair. I also shorted the battery compartment pins momentarily. To my pleasant surprise everything back to normal
So far no problems after that though I never drained my battery to zero.
Looks like something to do with corruption in battery calibration data - may not be in ROM?? who knows??
Click to expand...
Click to collapse
When u say "shorted the battery" do u mean, turnoing phone off, taking battery out, connecting the 3 battery connectors with a wire for a few seconds?

....so what does shorting mean??

cxkx said:
When u say "shorted the battery" do u mean, turnoing phone off, taking battery out, connecting the 3 battery connectors with a wire for a few seconds?
Click to expand...
Click to collapse
I thing so. You should circuit the pins WITHOUT battery. In any other case it may occurs damage on the telephone

Dogtag is right... it's defenitly a hardware problem
As posted before...i had the same problem with my touch HD, charging was a pain or sometimes seemed impossible. The phone was repaired twice.
-First they replaced the connector - no succes.
-Second time the replaced the motherboard, and everything was solved.
So imho it's the mainboard of some machines, i still wonder if it's a factory problem or a 'fried' chip of some kind after a bad charging procedure? Bad USB car charger of some kind?

Charging

Hi all,
My TD1 would charge from any mini-usb charger (such as the one I have with my TomTom). I put the TD2 on charge from one of these last night. The front light went orange, and the battery status changed to charging. However, I wake up this morning (7 hours later) and the light is still orange. I disconnect and look at the battery info and it says the last charge was yesterday.
Is the TD2 fussy about which charger you use? I really hope HTC are not pulling an Apple and locking their devices to only their accessories!
R

rakh1 said:
Hi all,
My TD1 would charge from any mini-usb charger (such as the one I have with my TomTom). I put the TD2 on charge from one of these last night. The front light went orange, and the battery status changed to charging. However, I wake up this morning (7 hours later) and the light is still orange. I disconnect and look at the battery info and it says the last charge was yesterday.
Is the TD2 fussy about which charger you use? I really hope HTC are not pulling an Apple and locking their devices to only their accessories!
R
Click to expand...
Click to collapse
I think I remember reading something about an option for not charging the battery when connected on PC USB (presumably for saving laptop batteries ;-) ) in the manual.
So I guess that the TD2 has a way to detect if it is plugged into a charger or a laptop, and maybe it can do that only with HTC charger, believing your charger is in fact a laptop. I would have guessed they use the activesync status to differentiate between PC and charger, but maybe not ;-)
So what could maybe solve your problem is to select "charging battery if plugged to a computer", I think it is in the touchflow 3D options somewhere... I would play with those options to check if it improve things...

Settings - All Settings - Batter - (Battery Tab). "When device is turned on, do not chagre the battery when connected to the PC.".
For me this is unticked - and when it was plugged in the battery reported as 'charging'.
Strange!
R

rakh1 said:
Settings - All Settings - Batter - (Battery Tab). "When device is turned on, do not chagre the battery when connected to the PC.".
For me this is unticked - and when it was plugged in the battery reported as 'charging'.
Strange!
R
Click to expand...
Click to collapse
Does it work with the standard HTC charger?
And plugging to a PC?
If yes, your other charger may be a little light in specs (amperage too small, or voltage slightly below USB specs) and the TD2 may be picky regarding this...
I would also inspect the microusb plug of the charger to check for dirt/corrosion/deformation, and also the battery within the device: I already had intermittent problems like that caused by imperfect connections: the device was in a charging state, but no actual charging did occur. Replugging carefully after blowing on the plugs solved the problem....

From past experiences, all my HTC phones charges up with any USB cables or chargers, even my HD. So may your battery is not working some how... best thing to do is try charging it with your original charger or connect your device to your computer, it should charge up. If not, then take it back to your dealer man! I don't want to say it but maybe you have a lemon...

Hi all,
It charges well from the supplied wall charger. It also appears to be charging well from the computer. So, this leaves me to suspect the other (non HTC) charger.
Thanks for your help....
R

OK - this just getds weirder and weirder...
Yesterday, plugged into PC all day whilst I was working. After a while green light so fully charged. Went out for an hour or two and when I came back I put it on a different wall charger for a test (my old TD1 one) and after 30 mins or so green light - so fully charged again.
So, I thought - this is great, it proves the other wall charger has a problem. Before bed a few hours later I took the TD1 charger and put it in the bedroom. Plugged the TD2 into it overnight. Woke up this morning, and orange light???!!!
Put it into the computer this morning and after 15 mins - green light???
CONFUSED!!!
Could it be some function whereby it won't charge a bettery that has been charged full in the past x hours or so??? Is anyone else seeing anything like this????
R

I think you have might have a duffed battery. I think you should really check it out.

I use a Motorola universal mini-usb charger i mine car and I haven't noticed any different behavior than using the supplied HTC charger or HTC usb cable in my laptop..

I put it on the supplied charger for 12 hours and it did not charge at all despite the orange light being on. As I am within 7 days I've asked DeviceWire to refund or replace...
R

Way to go, you should get a new one!

check the connection!
rakh1 said:
I put it on the supplied charger for 12 hours and it did not charge at all despite the orange light being on. As I am within 7 days I've asked DeviceWire to refund or replace...
R
Click to expand...
Click to collapse
First of all, yes you are.. IF the device is faulty!
from experience, I know that some cables dont charge the device.. First of all make sure there isnt some dust or stuff in the connection. secondly, try resetting the device.. If the orange light is on, then it only means some of the pins in the EXTusb connection have been shorted, my reccomendation, check the pins on the miniUSB connector on the phone, and make sure you didn't bend some.

Hey all,
No bent pins.
No dust or dirt in the socket/plug.
Tried 3 (HTC) wall chargers - all the same behaviour.
Tried resetting the device.
No luck
R

I especially used my USB-Charger this night to charge the device.
It is a Hama USB Charger (Prod# 00014095, you can find it with this on google).
It has an output of 800 mA, while the original hast 1000 mA.
But it charged up to 100% and was "green" this morning.
So it seems to work and is really Small in size
Regards Thorsten

Well, this has been a problem for me from the start and all I have used are HTC chargers. I've not had anything like this sort of issue with the previous HTC phones I've owned (and there have been a few - check sig). What confused me was that it does appear to accept charge from the USB port of a computer - which is just odd??!?!??
Anyway, I think this is unacceptable from a new product so I've asked for a refund/replacement. Awaiting a reply from Devicewire.
R

Whats weird,
My TyTn has some probs in this department.
From time to time, setting it on USB power, will not even lit the charge-light.
And it will not charge.
I have to reset it and then it works.
Dont know what that is.

DeviceWire sent me an RMA. In the meantime I hard reset the device again after confirming that the wall charger would not go above 89% charge - 9 out of 10 bars (I installed a prog to give me a % reading).
After hard reset the battery went from 89% to 100%. I am now running it down again - before I give it one last chance overnight. If I wake up tomorrow and it is still orange and at 9 of 10 bars then off it goes...
R

Fingers are crossed for you mate! Hope it goes well.

This just gets stranger - after *this* hard reset it now appears to be working as expected - woke up this morning to a green light for the first time!!
So, was this just a software thing - solved by a couple of hard resets - or might there still be a problem lurking underneath???
Problem now is that if I send it back to DW they'll confirm it is working as expected. If I wait and do not send it I run out of the 'return within 7 days for a refund' and will have to reply on HTC aftercare (horror!!).
What to do!!!???
R

I'd still return it but in your RMA notice stipulate that you suspect the problem "seems" fixed but say it might come back again and on that note are still returning it for a replacement/refund.

Battery Issue?

Ok so last night I flashed my HD2 with MIUI last night and everything worked out great. So I went to sleep, the battery was around 35% so I let it sit in the charger in my computer. Next morning I wake up no response from the phone. Nothing, net even the orange charging light at the top. Everything is connected properly what do you think is the issue? Should I let it sit for a bit more? I also think there is an issue with the USB cable it's those one dollar cables off e-bay and it's starting to show the internal wires at the end.

probably battery is dead flat & will need charging externally from your device.
You can use a cut usb lead with + & - leads on correct battery pins for 10 minutes or so then insert battery & boot device & connect to charge.
Problem is MIUI will not charge when device is off or with a totally flat battery.

Mister B said:
probably battery is dead flat & will need charging externally from your device.
You can use a cut usb lead with + & - leads on correct battery pins for 10 minutes or so then insert battery & boot device & connect to charge.
Problem is MIUI will not charge when device is off or with a totally flat battery.
Click to expand...
Click to collapse
Ok, this time I'm about to buy a GOOD quality micro usb cable. With the old one I'll try what you said I don't want to ruin the battery or anything so is there anything I should take in account before and tips?