Hi I am a owner of this device as well and I'm not very happy about this product. I have a sensitive inner ear and this noise makes me physically ill. However I have found a workaround for the noise problem, it does not fix the problem of course (that is up to o2!!!!).
What I did was stick a screen protector (purchasable from Ebay) over the top. This cut down on the high frequency noise significantly for me. I still am going to try for a repair station solution though, as this is TOTALLY UNACCEPTABLE!!! I mean for a thousand dollar product you would think that they would at least make it usable.
Pls let me know how other users go with this.[/b]
I'll give this a try and it really drives me nuts.
I just got my phone back from Optus in Australia.
The phone has been away for 3 weeks and i was told the screen and gasket had been replaced and tested and that the phone was ok.
5 minutes use later there's the noise again just as bad as before if not worse.
Completely unacceptable.
Now i have to send it away again as Optus can't authorise a repair.
Is it possible that I am hearing the noise via BT headset? I have this annoying noise also. By the way, I do have a screen protector..
Dont bother sending it back to O2, I have had 3 Atoms replaced and 2 Exec's replaced each time they promise it is fixed but as soon as the replacement is switched on the noise is there instantly. O2 are selling and distributing these faulty products and they know very well they are faulty, now they do not reply to my emails and when I call them they merely want me to send the faulty crap back to them again and again. I suggest if your device has this noise then send it back to whoever you bought it from for a refund, if that doesnt work then write a complaint to the relative consumer protection agency or telecomunication ombudsman.
I now strongely suspect that all the O2 atoms w/ the new rom make that noise to varying degrees. O2/Quanta should know this, but they ignore it because it would cost too much money to conduct a recall.
My suspicians were verified by a trip to my local shopping centre. Of 6 shops I visited that sold this device 5/6 of the display models emit this sound. The one that didn't make this sound had the old rom.
I suspect that wenever the new rom is installed it changes some power output settings which damage something in the screen. This damage is irreversable. This may explain why many ATOMs only exhibit symptons after several days use with the new rom.
mystiknight said:
I now strongely suspect that all the O2 atoms w/ the new rom make that noise to varying degrees. O2/Quanta should know this, but they ignore it because it would cost too much money to conduct a recall.
My suspicians were verified by a trip to my local shopping centre. Of 6 shops I visited that sold this device 5/6 of the display models emit this sound. The one that didn't make this sound had the old rom.
I suspect that wenever the new rom is installed it changes some power output settings which damage something in the screen. This damage is irreversable. This may explain why many ATOMs only exhibit symptons after several days use with the new rom.
Click to expand...
Click to collapse
I bought my first Atom in December last year, I have flashed every rom since without any problems no high pitch noise, since then I have purchased another Atom and an Exec both with the problem. I would say this problem is hardware fault either in the LCD or in the power management, after playing around a little I have discovered that the Exec battery in the Atom handset considerably lowers the high pitch noise and battery life is better. Looking at the two batteries I see that the Atom battery is made in Taiwan and the Exec battery is made in China, whether this makes any difference who knows but perhaps O2 or Quanta are now also using a different company to supply them LCD's.
I remeber this pitched noise was come from old CRT monitor. If the monitor use high resolution and refresh rate, it is the same as this atom pitch sound. When change the value to lower, the noise will gone.
But i dont know how to change lower refresh rate or resolution in atom .
anyone know how to do this? change registry?
My phone is now off for the second time.
I told them i want it replaced not repaired so we'll see how it goes.
If it still has the same problem when i get it back I'll just be ending the contract with optus and buying the HP unit outright from a friend of mine who works there.
I had it out with them and told them I knew that the machine was faulty and not tested after the supposed repair and that i didn't want to be without the phone for another 3 weeks.
They said it would be an express courier and I would hear about the replacement 2 days after it is picked up.
So annoying, the XDA Mini i had before this was awesome, no problems at all.
These new manufacturers should be ashamed for putting such a badly designed phone on the marketplace. O2 must be pissed.
interesting...
I've done a survey with atom with about 50 atom's user. For those who bought the 1st batch of atom in dec-mar , they dont have this high pitch noise, but for those who bought in march and so on 19 out of 30 got this high pitch noise, u can check your batch by imei number to your nearest o2 service center...
Noise eh? The problem is arising from the charge-pump cap in the backlight circuit in your fone. You need a cap to power the backlight LED, because the LED requires a higher potential difference (P.D. / Voltage) than that of your battery's supply voltage. Think of it as a step-up transformer, but instead of using the traditional inductor step-up model, you use the solid state model, different technique delivering much the same effect when analysing at low frequencies (i.e. analysis by a human).
So there is your answer... make the capacitor do less actual work, decrease its workload, frequency and you may not hear the sound any more. I can hear the noise in my Atom, but it doesn't bother me at all.
Solution (although I haven't tested it, because the problem isn't frequent/very audible on my atom) would be to lower the backlight intensity in Settings>System>Backlight. No solder rework or reflashing involved!
100 said:
Solution (although I haven't tested it, because the problem isn't frequent/very audible on my atom) would be to lower the backlight intensity in Settings>System>Backlight. No solder rework or reflashing involved!
Click to expand...
Click to collapse
That doesn't work.
I'm getting my O2 back probably tomorrow and supposedly it has been repaired and tested to ensure a solution. They told me they replaced the screen and gasket. I told them that is what they were supposed to do the first time and that if the noise is still there when i get it i want a replacement. They said they only replace when they can't repair the phone! I said that if you've tried something two times and it's still broke then you can't repair it.
I told them i work for another very large mobile company and that the company will gladly pay for legal help to help me make them look stupid in the press.
All of a sudden they said they will re-test the phone for 24 hours to ensure that the repairs have solved the problem.
I'll let you all know if the phone is actually repaired when i get it back.
Why the hell didn't O2 just get HTC to make this one aswell????
I'm sure it is the capacitor. It isn't decoupled properly, and there is a coupling effect between the main speaker and the cap.
Maybe solution is to install a small pf cap in series to backlight LED circuit, after the transistor driver?
G
Got the phone back after the second repair (replace screen and gasket) and the noise was back with in 25 hours.
Expecting to hear about the replacement today.
What a joke, if they had just left the phone running for a day they would have seen it hadn't been repaired and could have replaced it.
I figure with the cost of 2 screens and 2 gaskets and shipping and time spent they could have just bought me a new one.
A bit of news.
Just got finished talking to O2 and they are going to replace the phone as soon as they have stock. That's all well and good however what they said next was interesting.
They warned me that they can't guarantee the next unit would not also emit the noise. They said they were looking into a possible manufacturing fault whereby placing the unit in your pocket and thus putting pressure (any amount) on the screen will cause compression of the gasket and the noise to start. They said once started it can't be stopped.
I asked why they bothered trying to fix the phone twice when they knew it was a manufacturing problem and they said they weren't sure.
I told them i wanted my phone replaced and if it makes the noise they'll replace that one too until we get one that doesn't make the noise. Grudgingly they agreed.
I think O2 are seriously regretting not using HTC to make the Atom.
I have gotten the replacement and it's making the noise aswell.
I have no idea what the hell they're doing.
They have said they will send a replacement but i told them that I now have no confidence in the unit.
Anyone had any experience ending a contract with Optus in Australia because the phone is faulty?
guys, i'm having the opportunity to exchange my qtek s200 with an o2 atom , paying an extra houndred dollars. considering the fact that there is absolutely Nothnig wrong with my s200, except the dull sluggish 195mhz cpu, is it good deal, is it really worth it? i really wanted to do this, but i'am starting to have second thoughts since i saw this topic, could it be really annoying for everyone, this problem you're talking about?
plz answer me asap...thanX
X_Farhad said:
guys, i'm having the opportunity to exchange my qtek s200 with an o2 atom , paying an extra houndred dollars. considering the fact that there is absolutely Nothnig wrong with my s200, except the dull sluggish 195mhz cpu, is it good deal, is it really worth it? i really wanted to do this, but i'am starting to have second thoughts since i saw this topic, could it be really annoying for everyone, this problem you're talking about?
plz answer me asap...thanX
Click to expand...
Click to collapse
I personally find the high pitch noise very frustrating three times my Atom has been to O2 service centre and twice replaced. I would suggest the HP rw6828 over the Atom or if you can afford it wait for the Nokia N95 which will be available early next year.
homer285 said:
I personally find the high pitch noise very frustrating three times my Atom has been to O2 service centre and twice replaced. I would suggest the HP rw6828 over the Atom or if you can afford it wait for the Nokia N95 which will be available early next year.
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Click to collapse
Dude we're talking about PDAs in here why would you suggest n95?! big fan huh? thanks for the advice though, actually i live in iran and there's not any kind of real gurrantee around here...so i guess i'll just stick to my s200
For me, the problem was resolved automatically a while ago. The noise was just gone for good.
It started coming back and going once in a while, but about a couple of months ago it was completely gone.
I had to get along with the noise for about 4 months before this happened though...
Hey guys,
Just got my Atom Exec from O2 as a replacement for my buzzing Atom.
They included the RF keyboard too.
Not too bad.
They admitted it was a design fault, they have just redesigned teh screen and are using the new ones in new units and this one is not buzzing at all.
If your having this problem call them and say you either want a new phone or the screen replaced with the new design.
Related
High Tech Crap have once again surpassed themselves with the Wizard.
My stylus is held in by sticky tape and the paint flakes off, however even worse my good friend Alex's died a few days ago of its own accord. He thought maybe it had just run out of batteries so he plugged the charger in and within seconds it got so hot that it burned him and melted all the internal stickers off. god knows what would have happened if he'd left it.
Just a warning. Sounds like a lawsuit to me
Your issues seem atypical--I've been reading through this forum for a few months now and haven't come across a single one where somebody said their Wizard blew up/melted/what have you. Sorry you're having problems, but isn't that what a warranty is for?
Doubt the paint and stylus are covered by warranty, certainly not the paint as they know its just an issue full stop and would be replacing each and every unit constantly.
I disagree with your assessment. See here.
Well when your house burns down, don't say I didn't warn you
Doubt the paint and stylus are covered by warranty, certainly not the paint as they know its just an issue full stop and would be replacing each and every unit constantly.
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Click to collapse
They should do. You'd think for the price these things would be built to the highest standard. They MUST know these things are issues when they start producing these. Either that or they did NO product testing. I don't understand how it passes EC quality control.
If you bought a car and the paint fell off you'd expect it sorting out. I bet the paint won't flake off the Sony Ericssion p990.
If each of us here wrote to HTC/Trading Standards/our service providers we could get a brand new handset each.
In fact, if I start a petition on here that just requires name and email address, and sent it to HTC, threatening to send it to trading standards, how many people do you think would sign it if it meant a free device for each of us?
Because TBH, I'm pretty sick of spending hundereds of pounds on HTC junk only to have it fall apart after 2 months EVERY TIME, not to mention the software issues. In fact, I'm pretty sure they're required by law to replace things like that.
mike freegan said:
Because TBH, I'm pretty sick of spending hundereds of pounds on HTC junk only to have it fall apart after 2 months EVERY TIME, not to mention the software issues. In fact, I'm pretty sure they're required by law to replace things like that.
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I am really sorry to hear about your issues. However, you must understand that the K-JAM is nowhere near the Casio E-200 as far as quality is concerned. I went through 3 E-200's and the product line was so bad, Casio eventually pulled it off the market and not soon later exited the PPC market altogether.
I am on many forums and have heard relatively few complaint other than the standard stylus-loose issue and maybe just a complaint here and there that the paint on the blue "E" for internet explorer came off. Considering that the Wizard comes from Imate, T-Mobile, 02, DoPod, etc it seems relatively few people have the same issues as you mention. Personally, I beleive either you treat your device harshly or you got one from a bad production batch. I have had my K-JAM for 8 months already, and aside from the stylus being loose nothing else is wrong with the device.
If you are that dissapointed, get on the phone with support and demand that you want a replacement unit. Tell them exactly what you complained about here that you didn't expect such an expensive device to peel and chip. See how that goes.
Please read properly.
My device is fine. I was talking about my friend's device. I assure you, I take excellent care of mine.
My point was that there should be safety mechanisms to prevent things getting so hot to the point that they melt and pose a fire risk, no matter how badly you treat it (which he didn't).
The only faults on mine are the loose stylus and the flaky paint -both known problems. My point is that for £400 you shouldn't have to put up with either. I mean, if you buy a cheap, low quality phone for £20 I bet the paint wouldn't flake off, so why do HTC who charge so extortionally for what should be quality products be forgiven for cutting corners and selling shoddy hardware?
Also, it's only because of the gurus on here like Vijay and Buzz that our devices work at all. We shouldn't have to rely on these guys working volentarily to try and patch up the bugs left in by HTC/Microsoft. It's not even like the odd bug; EVERY SINGLE ROM is full of serious errors that HTC know are there and affect even basic functions. I am grateful to buzz/vijay, but it sholdn't be their job to do it. They don't get paid to do it. For the price we pay, you should expect maybe the odd bug, but not some of the ridiculous and obvious errors that HTC sell these devices knowing about (talking more about the BlueAngel/Universal really, but alot of people report Wizard bugs too)
Also, saying a device by another manufacturer is worse does not justify making a sub-quality product. If the paint flaked off you car, I wouldn't try and defend it by saying that the wheels fell off mine so you should be happy. That's ridiculous. you paid alot of money for a product which you should expect a certain quality from.
I think if just a few hundered of us petitioned, threatening to involve trading standards, it might just give HTC a kick up the arse, show them that we won't just put up with this stuff because they can't be bothered fixing it and get them to put a little more effort into ensuring the hardware and software quality of their next device.
Viva la revolution
Sleuth255 said:
I disagree with your assessment. See here.
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Click to collapse
That maybe so but it doesnt change the fact that the paint flakes off.
What would the conversation to support go like ?
Consumer " Hi I bought a device from you and the paint is flaking off. "
Support " Yes but the device will survive should it be dropped in water "
Consumer " Really ? "
Support " Yes. "
Consumer " I didnt realise. Sorry to have troubled you. "
:roll:
right.... I guess I deserved that....
I'm actually wondering if HTC actually makes all the various cases for these devices. Or, do they sell the basic insides as an OEM provider and the end seller provides the rest. This wouldn't apply to Qtek devices of course as these probably would be completely produced by HTC.
Case in point: I'm not aware of paint peeling or loose stylus issues on the 8125. Perhaps somebody can correct me here.
now this is funny!!! I have not had any problems with the phone yet. But i would sign if anyone started it. I will stand by my boys in arms hehehehe
but i do think there is a diffrence between a car and phone, that the phone takes alot from being in a pocket or something ( how about we all put car paint on our phones) and a car is made to withstand rain and so fore. But i do think that it should be abit better for the price.
mike freegan said:
Please read properly.
Also, saying a device by another manufacturer is worse does not justify making a sub-quality product. If the paint flaked off you car, I wouldn't try and defend it by saying that the wheels fell off mine so you should be happy. That's ridiculous. you paid alot of money for a product which you should expect a certain quality from.
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I seem to remember the old Citroen BX's cost a lot of money in their day and the paint flaked off... people still bought them though.... and they still worked... not to mention the fact the wheel could fall off and it would work too :lol:
seriously though. i agree that the paint flaking is a bit of an issue, and the stylus not seating properly is poor design. I do think however that fighting via a petition for them to replace our devices with equally as faulty devices is a waste of time. Example for this is my friend and I both have owend smart roadsters. they both slightly leaked as with nearly all cabriolets, but he moaned and demanded they fix it (i didnt!)... it went in for the supposed leak fix and came back worse than before and he had to reject the car (upsetting himself at the same time because he really loved that car for what it was). I just dont quite see why i would want to cut my own nose to spite my face right now
Cry me a river, this is what is known as the bleeding edge.
Look what you are holding in your hand, its a miniature PC with bluetooth, wifi, a phone with gprs/edge, a PDA with a full keyboard. This is an incredibly elegant device. Yes my stylus falls out but when I took it apart I was totaly impressed by the elegance of the design, flawed maybe but not the china crap I've seen. Also understand how the supply chain works. HTC contracts out with flex or foxcon or whomever which actually manufacture these, most all electronic mfg do this. So as a mfg you are dependent on the quality of your sub, yes you can and do police them but with a mobile workforce you are going to get quality issues. It's just the way the world works and as was said, that's what the warrenty is for unless of course you flashed a new rom or opened the case and voided it, then tough luck.
Well, I would agree with thompsd. I mean, HP and others have phones that work much stable, better and the paint doesn't flake off. So, why don't you just go ahead and buy yourself an HP Phone? I'm not sure about your reason, but I just can't affort an HP, and I don't really like the bulky HP (though their recent device looks promising, not sure about the price).
Hey, consider the HTC company is like.. how old? Oh man, give them some slack. I think they are pretty good in putting in so many things into such a small unit and if they aren't that good with their paint job, so be it. However, having said that, I'm still expecting them to be getting much better soon, inside out. Go ahead with your petition thing and good luck.
BTW, how does the 'easily scratched' iPod case ended?
Anyway, as for the fire thing, it is not an HTC issue only. The invincible Apple had laptop camp fire here and the mighty Dell had their contribution on the conference.
My advise is, don't leave any electronic stuff left unattented.
@ JNGold
First of all sorry for deviating from the true subject of this thread.
I am glad that you are happy with the build quality of your wizard. Since you have been using your device for 8 months I would like to know if the keyboard sliding mechanism is showing any signs of wear / looseness. I am interested in this because previously I owned the i-mate pda2k (HTC magician) and over few months of use the keyboard became quite loose to the point that it would slide open by its own weight if held vertically.
I am now considering going for the HTC TyTn once this is out. My only apprehension is the quality of the slide mechanism and your comments would be really helpful.
Thanks and Regards
Why do you repeat buy HTC if you're having such issues with their devices?
My point is, if HTC can do such an excellent job (and it is excellent) of getting so much technology into such a small space, and charge so much for their devices, why not just spend the extra 5 minutes to make sure the paint doesn't flake off? I don't understand why they think they can sell something which is faulty.
It's a device designed to be mobile and carried in a pocket (hence pocket pc/windows mobile). For £400 you are entitled to expect that the paint will be to a reasonable quality like EVERY other phone on the market.
I have just noticed that every HTC device has a whole host of small flaws that could be avoided so easily and at no extra cost, if they just thought about what they were doing. My friend has programmed for Windows Mobile and he tells me that they know its full of bugs and clashing scripts because of a lack of cummunication between departments, but they just release the software anyway, where an extra couple of days resolving the clashes between each application would solve the problem.
I mean, someone's worked really hard making all the hardware fit in the case which is the difficult part, but then not bothered designing or testing the stylus issue, something which is obviously gunna suffer from wear and tear.
I don't want a replacement device, but I just think that if we scare HTC/our service providers a bit with threats of trading standards, and show that alot of us are interested then it might make them spend the extra couple of weeks testing their next device and making sure it works well before they sell it.
I mean, the Sony Ericsson P990 does everything the wizard does, and more, but I bet they made sure the paint doesn't fall off and the stylus stays in. high functionality does not have to mean low quality.
Err... Can't speak for the p990 but the p800 I had suffered from peeling paint and stylus issues as well (cracking styluses, styluses that fell off) as well as a notorious keyboard design that actually worked until you put it in your pocket and broke the two tiny tabs that held the top of the keyboard away from the screen. So Sony-Ericsson isn't the acme of product perfection you hold them to be.
The only peeling paint I have had with my wizard has been the qtek label on the bottom. Which to me was no great loss.
To me the biggest issue with this phone has always been the software. Which honestly has improved dramatically since the 1.x firmware days.
I knew going in that the wizard had the potential to be a disaster of a phone hey lets see, an innovative package and feature set and new software from Microsoft is quite the triple threat for product mayhem but 9 months into it I have little to complain about.
That may all change tomorrow when the phone decides to self-whimilate or some such thing. but for now I'm content.
I have a Wizard (XDA Mini S) and O2's Trion doesn't seem to be to appealing seeing as how much it could cost me (not to mention lock me into another contract).
After poking around on eBay, I see M3100s going for 50 to 150++ and it is very tempting to get one as Kaiser seems far off. To my knowledge the M3100 has autofocus (some like the Qtek one don't?) and I also like the black body and key layout (no other reason for this specific variant).
I am just curious whether or not it's still worth going for one (if I can get it on the cheap) and what is drawing me to the hermes over the wizard (I love the keyboard and the rest of it):
- 3G
- Speed (apparently the samsung can be overclocked?)
- Better camera (Wizard's lack of macro makes it a pain to photograph chip markings)
- Jog dial
The nice to have GPS and FM radio are hard to find and the Kaiser will have a high markup (I am not looking for the latest and greatest right now as I waiting for something newer before I drop a lot of dough). So will the Hermes suit me and will an investment of around 100 pounds be a sound one (is it too much and also seeing as I can unlock it myself...I should have no problems right?)
One thing bugging me is the screen alignment issue but if it's a recent one I doubt it should be there and warranty for stuff off eBay (how do I deal with this?)?
Well worth it
The alignment issue is not persistent in all devices, I've just had my Vario II replaced and there is not sign of it so far (touch wood).
When the issue was there it was bareable...
Also worth baring in mind that the Vario II/ 3100 is still less than 12 months on the market, so it would be under manufacturers warranty = just walk in the shop and let them sort it out....
Personally It's a cracking unit, and if you can get a good deal off e-bay it'll last you a long time.
Personally I wish I'd found this forum sooner as I've been a long time smartphone/ pocket PC owner, there are loads of excellent resources here mate.
UPDATE:
MDA Vario II @ 400MHz (no over-clocking for me thx)
WM6-Professional (CE OS 5.2.968 (Build 17736.0.2.0)
ROM 3.23.0.2
Radio 1.40.30.00
HERM300
I have been looking around a fair bit but I'm a little lost why some eBay sellers say the Vodafone V1605 doesn't do 3G sims. I know it supposedly needs a firmware update to get HSDPA but except that is there any issue with the 3G uSIM?
Has the Hermes really been on the market for under 12 months? It feels like I've seen it around for ages. The one thing pushing me towards the M3100 is the color (really don't want another siliver one) as I said but I can't seem to find a detailed list of differences between the various models (checked wiki and there's no mention of the 3G thing above or for that matter differences in camera if at all).
Funny thing is, I'm normally the type to patiently wait and then buy something but after going on eBay, that patience has vanished...also the numerous v1605 units going on the cheap are pretty tempting. I will also probably end up buying a black silicone case as well so I'm not too sure if the color will be a major issue.
There are no real differences between any of the variants. The camera is the same, the processor is the same, etc etc.
Yes the 3100 is the best looking one. I would go for it.
Thanks for the heads up but the M3100s seem fairly pricey (at least most start high...) maybe I'll strike a deal somewhere...some how. Oh well, keep looking...44 items being watched on eBay
AsGF2MX said:
To my knowledge the M3100 has autofocus (some like the Qtek one don't?)
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Click to collapse
No autofocus on either, afaik. It does have the lens slider to switch to macro though.
The camera is "okay". I recently took it on a skiing holiday where it got completely confused with the white balance and all the pictures came up with a very strong blue tint.
In general use, apart from exposure issues when there is high contrast and the flash being near-useless (I'm sure it's mistimed with the exposure), it takes a reasonable picture. Certainly no substitute for a dedicated camera though, imo.
Just got one
Hey i recently[09/04/07] got an Orange SPV M3100 + 2GB card + BT gps + extra screeen protector + cradle + extra battery for 240 quid (pounds sterling) including first class next day shipping off Ebay UK. Unfournately i recieved a unit with the screen allingnment issue and was totally unware about it being a common problem till i read you post... anyways still love the device and if your in a area that recieves HSPDA coverage its well worth it!
Yes black does feel very sleek, compared to my silver vario !
UPDATE [ i am reading the wiki and working on my options ]
arghness said:
No autofocus on either, afaik. It does have the lens slider to switch to macro though.
The camera is "okay". I recently took it on a skiing holiday where it got completely confused with the white balance and all the pictures came up with a very strong blue tint.
In general use, apart from exposure issues when there is high contrast and the flash being near-useless (I'm sure it's mistimed with the exposure), it takes a reasonable picture. Certainly no substitute for a dedicated camera though, imo.
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Click to collapse
Aww man, the autofocus thing would be handy but well, macro shots are little important to me and as for dedicated camera, I don't have one on me right now but looking at what some people have taken, I doubt I'll be complaining about it for now. If it beats my wizard, I'm sold.
stryker1355 said:
Hey i recently[09/04/07] got an Orange SPV M3100 + 2GB card + BT gps + extra screeen protector + cradle + extra battery for 240 quid (pounds sterling) including first class next day shipping off Ebay UK. Unfournately i recieved a unit with the screen allingnment issue and was totally unware about it being a common problem till i read you post... anyways still love the device and if your in a area that recieves HSPDA coverage its well worth it!
Yes black does feel very sleek, compared to my silver vario !
UPDATE [ i am reading the wiki and working on my options ]
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Click to collapse
Well some of the sellers don't reveal the serials...at least I've had no luck and mind you, I'm trying to score one for under 100 - because I can't just spend and spend (have one wizard housing and silicone case on the way). Based on the fact that all these M3100s/V1605 are supposed to be under warranty, a walk into Orange/Vodafone should resolve such issues, However one thing I am hesitant about is how do I register the phone under my name once I acquire it?
Also does the GPS in the radio chip stand any chance of working? I've seen the the engineering thread and based on the pin setup (the fact that pins are tied to ground and such to disable the GPS portion) of the hermes, it doesn't sound practical but on the other hand I've seen one or two odd posts that it is only a crippled antenna.
Buy it already!
AsGF2MX said:
Also does the GPS in the radio chip stand any chance of working? I've seen the the engineering thread and based on the pin setup (the fact that pins are tied to ground and such to disable the GPS portion) of the hermes, it doesn't sound practical but on the other hand I've seen one or two odd posts that it is only a crippled antenna.
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Click to collapse
Got my v1605 for 175 quids, sim-free.
I wouldn't bother too much about the GPS hype, it isn't worth the trouble.. No screen alignment issues for me. Used the stock ROM for a couple of weeks and upgraded to numerous roms since.
Currently on Black v2.0 (WM6) and lovin' it. Yes, the TyTn is indeed a wise choice. I live in an area with full HSDPA coverage and I have since disconnected my ASDL broadband service (HSDPA seems to be wayyyyy faster).
I have push e-mail and other pop-access accounts. This device is indispensable for me as I travel a whole lot.
Cheers from Frankfurt.
175 from where? I know my price point maybe a little low but since it's eBay, I suppoe there's a chance but I do see some of them who have one bidder raise the price 3 times or more in a row (i.e from 50 pounds to 150) and now that bothers me.
AsGF2MX said:
Well some of the sellers don't reveal the serials...at least I've had no luck and mind you, I'm trying to score one for under 100 - because I can't just spend and spend (have one wizard housing and silicone case on the way). Based on the fact that all these M3100s/V1605 are supposed to be under warranty, a walk into Orange/Vodafone should resolve such issues, However one thing I am hesitant about is how do I register the phone under my name once I acquire it?
Hey with regards to the warranty issue, i am gona have a go at it (since i am experiencing the sreen alightment issue). I will message my ebay seller and ask him if he can spare me the original reciept so i can possibly make a warranty claim at a orange shop, dont know if its gona work though.
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Now this is an issue, how does one register a change of ownership of the handset? Well I am looking forward to you updating this thread with what info you get and also what did Orange say?
no reciept
AsGF2MX said:
Now this is an issue, how does one register a change of ownership of the handset? Well I am looking forward to you updating this thread with what info you get and also what did Orange say?
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Sorry the ebay seller wasnt kind enough to send me the receipt or he may have "Lost" it. Did follow the steps of loosening screws and the screen alignment issue is much better now
I have noticed that whenever the screen is turned on with my TMO Wing, there is a rather anoying bussing sound. Have any Wing users experienced this? Any Herald users notice?
Actually now that you mentioned this I put my ear really really close to the screen while it was on in a quite room and I could hear a faint high pitched buzzing. But for me I have never even noticed it before it is soo faint it's almost never heard.
no buzz for me - xda terra - htc 4350 100
Try to change the Clock speed of the CPU e.g. with BatteryStatus, this will change the "buzz-frequency", I also thought it was the screen, but it was the CPU -lol
The Dutchman said:
Try to change the Clock speed of the CPU e.g. with BatteryStatus, this will change the "buzz-frequency", I also thought it was the screen, but it was the CPU -lol
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I have been playing around with the clock speed. It is certainly the processor making the noise, not the screen. The noise has gotten louder while I have been using, even while keeping the processor at 201 mhz. I might take it into tmobile this weekend and see that they have to say. Also, would like to compare with a unit they have on hand to see if mine is in fact any louder than the others.
psychoboogie said:
I have been playing around with the clock speed. It is certainly the processor making the noise, not the screen. The noise has gotten louder while I have been using, even while keeping the processor at 201 mhz. I might take it into tmobile this weekend and see that they have to say. Also, would like to compare with a unit they have on hand to see if mine is in fact any louder than the others.
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My wizard only lost the noisy beeping when it was running higher than 246Mhz. Running on 195Mhz the normal speed I had a loud beep all time. So i ahd to overclock.
psychoboogie said:
I have been playing around with the clock speed. It is certainly the processor making the noise, not the screen. The noise has gotten louder while I have been using, even while keeping the processor at 201 mhz. I might take it into tmobile this weekend and see that they have to say. Also, would like to compare with a unit they have on hand to see if mine is in fact any louder than the others.
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Don't expect them to do anything though, it is very normal..
Tmo Buzz
I bought my Wing used, and as soon as I turned it on I heard the buzz. Lucky for me though, I used to be a supervisor at mobile and was able to get it exchanged. The replacement didn't start buzzing until about a week after I got it. Now that I think about it, I agree that it's the processor. I probably started to notice it after I got other apps installed.
So what I recommend is this... do an exchange for now just to get tmobile documenting the processor issue. Once tmobile gets the next Wing version in, start doing exchanges on the screen buzz. After so many exchanges there's a chance they'll offer you a multiple exchange and will hopefully offer u the updated version. Lots of wishing in this because we'll have no idea if they're offering the multiple exchange.
I'm sure that none of you spent the money on the phone to have that annoying buzz mind fuc'n you all day. It drives me completely crazy. So I guess we'll just have to keep watching the forums until september and see if the exchange is an option.
***Oh ya, they'll do an exchange with for this issue because it's not the norm at this point. The problem is that most the techs are convinced it's due to water damage... so they'll probably give you crap and run you around a bit before exchanging it.
Just an update...
Using battery status, the sound did change and was actually better the faster the processor was moving. As I did not want to keep it at 288 mhz (for battery life and device longevity) to keep it as a dull noise, I returned it to t-mobile store.
They certainly felt this was not a common occurrence and have only had one other issue like this at that local. Swapped it out with no issues.
Phone is now completely silent with no buzz whatsoever.
Their tech guy at the store wanted me to do a hard reset which I did not do. He felt that this might fix it. Who knows...
Well I am soon to by onto my third wing now. After about a week of having the second wing, buzzing started again. I was on the phone with TMO and they are sending me a new one. They still have no record of this being an issue in their system and did give me the runaround about returning it. Also, they did charge me $10 to send a replacement the first time. This time I made sure they sent it for free.
Hopefully 3rd times a charm...
The Dutchman said:
Don't expect them to do anything though, it is very normal..
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No, it's not. Mine doesn't buzz
Ya, my Wing just started to make this noise. I used to get it all the time with my Razr. I thought the noise was coming from the Lcd, cuz when I'm making a call, and I turn off the screen, the noise actually stops.
I run my Wing at 234 and scale up to 273 with a boost up to 286. I never heard the BUZZ, but then again, I have my own problems with SD card corruption.
Id gladly take the buzz in exchange for a non-SDCard-corrupting device.
My wing buzzed since the 1st day I got it.
2 weeks later, it comes to the point of TOO LOUD.
Just called T-mobile to get exchange. And have to pay $10 for the shipping! This sucks
I noticed my previous wing buzzed.... but my new one doesnt and I'm running BatteryStatus @ 273
This makes me unhappy! I just ditched my Palm because the screen whine / buzz was so bad. I will keep my fingers crossed that my Wing will stay buzzless. There are some actual hardware hacks to stop screen buzz but it require you to open your phone and manipulate the LCD.
I think the buzzing occurs after your overclock your device, but it should also disappear if you overclock....hmmmmmm
Mine buzzes when the CPU drops below 201MHz. I was getting a really annoying buzzing sound whenever I was using the phone because it would clock below 201MHz, so I just decided to use application based overclocking and keep it at the stock 201MHz. No more buzzing and it seems to be helping the battery life, as well.
Just received my 5th replacement Wing
Well Im not really to sure where to start out. But im definitely glad to have found other T-mobile Wing users who are having the same horrible issue. I received my 5th replacement phone about 5 days ago. Every phone I have sent back was for the high pitched noise coming from the screen/speaker. The new/current phone i got was perfectly clear and had no noise whatsoever for the first 2days. Then, all of a sudden it started and has progressively gotten worse. I called T-mobile yesterday and told them about the problem and actually gave them this URL to document that other customers are having the same issue. Everytime I call them they say, "wow, I have never heard that before." And they always have a test Wing there that they power on and they always say that they don't hear any screen noise. Im starting to wonder if its something else that maybe I doing or downloading that is causing the noise. Do any you have 3rd party apps installed like SPB Mobile Shell or Pocket Plus? Or do you any of you use a car charger or charger that was maybe not specifically deisgned for the Wing? because I have and I am starting to maybe think it has something to do with the noise. It probably has nothing to do with it but Im just curious. I am going to call them again tomorrow and try to get my 6th replacement. And I will continue to call until they fix this issue. I renewed a 2 year contract and with them and also payed something like $350 for the Tmobile Wing. Since that time, I have had to pay $20 for shipping and handling of the replacement phones, and up until my current replacement, they have all been refurbished phones, I think. You can usually tell by how solid the phone feels and it will usually feel a little looser or like someone has used it before if its refurbished. Sorry for the long post, but just trying to get a lot of questions and info out of the way. Please post back with answers to my questions and or any other updates you may be having with T-mobile and this screen noise issue. I at first thought it was coming from the speaker up until now, it is definitely coming from the screen and is louder than any of my previous phones. Its completely ridiculous to have paid this much money for something that does not work/sound/perform properly like all other Pocket PC phones. My friend has the HTC Sprint Mogul and he has no issue with screen noise. He has had the phone for over a month now and the phone sounds amazing to the ear compared to my wing. Anyways keep up the posting in this forum so we have proof of our issue to Tmobile...
duprade said:
I noticed my previous wing buzzed.... but my new one doesnt and I'm running BatteryStatus @ 273
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I take back my previous post on here ... my wing at first worked fine, but now it buzzes, and its obnoxious & loud.
Hi folks,
I thought I'd get some opinions from folks here regarding the screen whine issue that some LCD screens get.
I recently bought a replacement Tytn off ebay after breaking my screen on mine. When it arrived it looked fine. I put it on charge and started cleaning it. That night I find out it's got a high pitched whine making it almost unusable.
I've sent it back to the seller and asked for a refund but he says he's contacted HTC to find out if it's a recognised fault or not. If it's not something that HTC acknowledge then he's going to make me make arrangements to pick it up from him.
Does anyone know if this is a recognised fault with the phone?
AFAIK, I have got some experience with some other handheld, it appear the pitch noise come from LCD inverter. seen some picth noise in early production of O2 Atom, old handera handheld. even nokia e61 generates pitch noise if you listen it closely. what I can not confirm is where the LCD inverter located, in mainboard or in LCD modul it self. So I can ot tell you which one is broken.
Well, it's just my opinion.
Thanks for the input tianz.
I've found loads of info on Google about it. It appears to be quite common with some of the older mobile phones.
Is it reasonable to expect me to have to accept a phone which has an audible whining noise to it?
Well... actually it's up to you, If you find the whining noise is too loud for your ear maybe you should return it while you can. As my experience when I had Handera with whining noise, I had return it. but when the replacement came back, the whining noise get worse and the company said that there's no problem at all with my Handera.
Later on I found out what cause the whining noise, and actually very simple to fix it, just find the inverter ?? (sorry I don't know what they call it in english, It's ferit core and copper wire wrapped around it) and put some wax from the candle or you can use glue.
And again, I don't know where exactly the inverter located in Hermes device, or maybe they use different model of inverter in Hermes.
So, It's up to you. I hope my answer will satisfied you. Thank you
Unfortunately I bought the phone off ebay and the guy isn't keen to refund me - although he currently has both phone and my money.
He says it's not that loud/irritating so I'm not sure what to do.
I've just dealt with it. The whine is only there when the LCD screen is on. My 8525 phone is exactly 1 year old. It can be irritating though, so I use the earbuds whenever I can.
Optimal said:
I've just dealt with it. The whine is only there when the LCD screen is on. My 8525 phone is exactly 1 year old. It can be irritating though, so I use the earbuds whenever I can.
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Unfortunately for me the guy that's selling me the phone doesn't appear to agree that it's annoying:
=========================================================
"I have tried the phone and whilst it is just possible to hear a noise if I put my ear to the screen (why ayone would need to do that I have no idea) there is no audible noise when the phone is held to the ear as used in a normal phone call"
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I can hear it loud and clear even at arms length - the phone doesn't even need to be near my head!
Mid said:
I can hear it loud and clear even at arms length - the phone doesn't even need to be near my head!
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Refund it if you can, too loud if its for me.
tianz said:
Refund it if you can, too loud if its for me.
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Click to collapse
That's the problem, he doesn't want to refund. He wants me to keep the phone so he doesn't have to deal with it.
if you do have the phone in your hand, please confirm the pitch noise come from the front speaker or LCD it self. I'll try to help you finding the inverter located. I'll look around if I had a chance to open my 8525 again. Thank you
i am on my second tytn. I bought both used and in PRISTINE condition on Craigslist. The first one I bought had it, and so I asked for my refund from the seller. The second one (that I have now) just started the whining noise yesterday. I've had it since January 2008. It SUCKS!!!
-Paul
PS: the noise is heard when I put my ear to the front speaker up close. It's weird. I heard it as soon as I move my ear to it. However, after about 5 seconds I don't hear it anymore. Then as soon as I move my ear away, I hear it again... It's like my ears become desensitized to it? lol
PS: the noise is heard when I put my ear to the front speaker up close. It's weird. I heard it as soon as I move my ear to it. However, after about 5 seconds I don't hear it anymore. Then as soon as I move my ear away, I hear it again... It's like my ears become desensitized to it? lol
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[/QUOTE]
It is quite possible. It's like being in a room with an analog clock. You may have sat in that room 100 times, with the same noise around you, but for some reason this time you can hear the tick tick tick of the hand movement. Then just as quickly as you noticed it you can suddenly not hear it no matter how hard you try.
It can be a state of mind that results in your heightened sense of hearing or it can be as simple as your tympanic membrane being a little tighter.
Like the above poster said, I hear mine sometimes too, and other times I dont hear it at all.
To the OP, if the seller has your phone and your money, then either keep asking for your money back and if that doesnt work, email ebay or give him bad marks stating what he has done. If that doesnt work, you can threaten to take him to small claims court ( Judge Judy ). What is loud and irritating to you maybe not to him. Get you rmoney back. Hope this helps..
I think the reason the sound goes in and out is due to the fact that the screen istelf goes to sleep after a few seconds, or what ever you have set in the system...
My screen starting making this noise a few weeks ago. I love the functionality of this phone, but I am pretty much done with it. I can't stand all the tweeks that come with it.
I jumping to the iPhone as soon as they make the slinbox player for it... and they roll out the 3g functionality.
Don't mean to rant, but I am just frustrated.
I think the phone was dropped of damaged and that is why it gives off a high pitch sound.. Mine dropped onto a hard concrete floor. It looks and works perfectly fine but immediately after it emits a high pitched sound when ever the screen is on.
This is not normal for the TyTn which means it was damaged in some way prior to you getting it. Demand a refund.
Hi guys - the person I bought the phone from is still waiting for HTC to get back to him so he still has both the money and the phone.
Even if HTC say it's not a recognised fault, it's still unusable to me because it's really loud to me.
I'm not sure there's much I can do as I'm not exactly in a strong position to make demands.
Personally I think it would be unreasonable for him not to refund me but then he might not be a reasonable person.
tianz said:
if you do have the phone in your hand, please confirm the pitch noise come from the front speaker or LCD it self. I'll try to help you finding the inverter located. I'll look around if I had a chance to open my 8525 again. Thank you
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Click to collapse
The sound is definitely from the LCD - the speaker is fine once the screen is switched off (i.e. you can turn the screen off while on the phone and it's still fine).
I've had 3 8525's, one of them had this problem from day one. There have been a few threads about it as well.
I have just learned to turn my screen off during a call. It's real easy and quick, besides, you aren't looking at the phone when you are talking on it, and if you are, you probably can't hear the whine.
However, if you don't want to deal with the whine, then don't. Hopefully you paid through paypal and can just file a claim if the guy doesn't want to be fair. It is a defect and they should back you up.
If not, look to ebay and see if there is anything further you can do with them.
Call HTC yourself. Don't wait for him.
good luck
yes mine also does it i have just learnt to put up with it, but yes like drakkahn said you should ring HTC yourself and see what they have to say
drakkahn said:
Call HTC yourself. Don't wait for him.
good luck
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Very good point. I don't know why I haven't thought of that.
Just off to call them now.
Thanks.
I'm more and more concerned about the quality of the NookColor due to countless complaints about the display and charging issues.
I have NC on order and it makes me nerves since I'm not located in US
Did you have to replace your NookColor ?
PLEASE PEOPLE VOTE, even if you have nothing to say to get large sample of users to see if this is real problem
THANKS
107 votes now and about 30% failure rate is very bad Looks like it is not unusual to return the device several times. Shame on the manufacturer to have this kind of quality control!
Yes, I had to replace my NC (Christmas gift) within the first 2 days. However, it was due to a sound issue - also discussed on several websites - and it couldn't have been an easier process. My local B&N said that of the hundreds of NCs they'd sold, mine was only the 2nd exchanged. I think that's a pretty safe ratio. My new one has had no quality issues at all. Given that I've had to replace PCs, smartphones and other electronics for quality issues, this doesn't seem too out of the norm.
I've had to replace mine as well. First due to sound issues. Now the piece of plastic around the "N" button isn't completely flush with the screen. I'm not taking it back for that reason because the rest of the hardware is fine. I do, however, have to get a new NC cable since the one i have now won't charge my NC. If it's not one thing, it's another.
Had to replace mine too, xmas gift, due to screen quality. There was a lot of light leaking along the bottom edge and a dead pixel. Super fast and easy, even transfered the extended warranty right over to the new serial. New NC is perfect so far.
Those with sound issues what were your symptoms?
Mine's been great. I certainly wouldn't discourage anyone from buying.... I'm not discounting the issues people have had (multiple returns is certainly eyebrow-raising), but I'm sure for every problem you hear about on the forums, there are many with no problems that you just don't hear about.
Mine has been great, aside from one dead pixel. Can't even notice it for the most part, especially since adding one of the anti-glare screen covers.
Sent from my LogicPD Zoom2 using XDA App
I just replaced mine today for sound issues!! Every time it would hibernate I would lose all sounds and the only way to get them back was to reboot.
Not an issue in sight. No screen problems. No sound issues. My biggest complaint is no bluetooth.
Sent from my NC 1.0.1 AN2.12.18
Thanks for all replies folks!
I feel better now
It will be interesting to see more votes in couple days.
No problems at all here 3 weeks in. I visit the B&N forums somewhat frequently and never heard of the sound problem before reading this thread.
My biggest problem is reboots after rooting.
First one dust under screen, dead pixel dead center.
Second one dead pixel lower right corner.
If you look at various sites, you will realize that there really is a quality problem that seems to be more centralized to screen issues/plastic noise.
Also realize that most of the issues are not major hardware failures but simple flaws.
Another thing to notice is that people are willing to exchange multiple times in efforts to find a keeper because the unit is just that good.
3rd one is on it's way! 1st & 2nd one had display issues...!!! Stupid me bought it online & as a bonus, it can't be exchanged in local B&N shops...
Yep ... 5 times. 6th (current) one is great, first 5 all had dead pixels.
I suppose it does say something about how awesome I find the device (once rooted), for me to go through that much trouble driving around getting it replaced ...
Got mine on release day and have had -0- problems ... got a second one a week b4 Christmas and it also was 'perfect' .. no performance or plastic problems ... live in a 'low demand' area I think and perhaps B&N is 'reprocessing' some of the returns that then get shipped to high demand area? Or maybe it's just luck of the draw ... anyway am really pleased with the two I have ...
3 weeks of hard use and no problems, but not rooted. yet.....
My front Bezel starting becoming unstuck at day 12 of the 14 day return period. It was showing the stretching glue on the left side that creaked. I noticed it warping and looked at it in landscape mode from the top.. Surprise!
-CC
Ok, I am B&N is sending my 3rd replacement. (Not Rooted!)
1st one would not boot/reset after plugging it in to recharge.
2nd one reboots and reloads on its own. Called tech. support and had me do a factory reset but the next day did the same thing but came up with an install failure.
My cousin bought one on release date and had no problems with her's.
My first one(Tursday) came OOB with a borked USB port on the NC. I managed to get the cable inserted twice on Thursday(almost took it back the first time that I plugged it in but the cable finally went in as I was about to give up). The next morning no amount fiddling would get the connector to insert properly.
Had a horrible time exchanging it. The idiot at the register kept trying to tell me that it was "fine" and that was how it was "supposed to be" until I made him hook up the power adapter, point out no LED, took it over to the demo unit and demonstrated there, got them to get their charger out try it in the obviously defective one and couldn't insert that cable either. Finally they gave in and deigned to exchange it. After all of that I had decided to check the exchanges connector right then and there, and lo and behold it was just like the demo unit and obvious VERY clearly inserting unlike the defective unit.
B&N have crappy QA, cs, and sales. No wonder they're in trouble... I think that if anything crops up w/this one before my 14d are up its going back permanently. I probably should've bought it from the Worst Buy literally across the street or Walmart for better cs alone.
Who is manufacturing the NC for B&N ?
lifeisfun said:
Who is manufacturing the NC for B&N ?
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IIRC correctly , the hardware is by Inventec (Taiwan). As far as problems, none... nada... zero... zilch with mine, nor have I had problems with either of the "classic" Nook ereaders that we have.