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Align Screen problem in qtek9100

I bought this phone just for a month ago.but now it often has touch panel proplem,sometimes i can't point the right place which i want ,it has 1-1.5 cm's error.And if i align screen from setting again,it becomes normal.
This problem has 2-4 times one day.
What can i do?
the same problem:
http://forum.xda-developers.com/viewtopic.php?t=48584&highlight=align
Touch-screen alignment problem
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Has anyone else experienced the following problem:
After using the k-Jam for a while (often after a lot of opening/closing the keyboard), my screen alignment gets out of whack. Basically the touch-screen alignment moves by about an icon's (e.g. the close application icon) width to the right.
If I do a soft reset, most of the time this fixes the alignment (though sometimes I need to run through a screen alignment Wizard again to correct it).
Has anyone else experienced this? Does anyone know what might be happening?
Thanks!
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DAK ATTACK!
9 posts since Feb '06
Posted: Tue Apr 25, 2006 09:49
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Happens to me but I don't do a soft reset. I have seen this many times before in the past with other devices from different companies. What is happening is that the flexi-lead from the display to the keyboard is moving as they normally add lubicant to the flexi-cable port. What I have found that works and is quicker than a soft rest or align the screen is to simply open and close the keyboard fully.

this seems to be happening to me now. I have the WIZA200. it's weird and to me it only affects the right part of the screen (like 25%).

i have the same problem on my cingular 8125. the open/close keyboard trick works, but is kinda annoying to have to do all the time.
seems like i only started to have this problem after i flashed my 8125 with the qtek (stock) 2.17 rom.
i have been looking for the dopod 2.2x wwe rom to re-flash (to see if it fixes the problem), but it is no longer on the ftp
if anyone that has the dopod rom could upload it to the ftp, i would appreciate it 8)

Same problem...

note i reflashed with the new aku2.2 cingular rom and the alignment problem is still there...

Hi guys!
I have the same problem with HTC Wizard Cingular 8125 (putting in all names in case someone else searches for this thread!)
It's a total pain in the butt. I created a shortcut to the screen alignment setting on my today page. Sometimes i have to fix it once a day, sometimes every ten minutes.
I plan to reflash the ROM to the new 2.25 (or whatever is next from Summiter).
I have a feeling it won't fix it.
I will send this back to Cingular.
I'll keep you posted. Share your stories!
Thanx!
M

I do have the same annoying problem. for now is the second 9100 I have. tomorrow I will speak with some expert in technical stuff to know why is happening. so i'll post something about it. i'm using the rom from cingular posted by summiter (i guess this is the one i'm using...). the problem persists so... will post more. this is funny because I just had this problem again when I changed my rom from o2 to cingular.

this was happening to me awhile back with my tmo mda. its not the rom that's causing it. I finally got a replacment and hbavent had a problem since

Guys, i think the source of the problems is the case that comes with the device.
Do you all use it?
The magnets that has make the screen behave that way.
Post your feedback!

Hi there,
I just wanted to let you know that his has happened across 2.17 and 2.3 ROMS, and I don't use the case.
I am 99.9% sure that indeed it is hardware related, but not the case.
I am still waiting for my seller to help me exchange the unit....
It would be great if there is a fix!
M

Possible explanation / solution
Hi folks, My wizard started doing this last night and i found the only way to actually use the "X" close icon was to gently squeeze my wizard from the sides.
Anyway, as I was trying to video a lightning storm, and it was 4am, I decided I would leave it for today.
I came to the conclusion that by squeezing the sides of the phone, I was gently, and ever so slightly raising the edges of the frame upward.
By doing this, any trapped dirt / grit, would not be pressing on the screen.
I have just tried this:
Take a small piece of paper, fold it tightly once and run the corner gently around the edge of the screen and under the frame.
Worked for me and could just be a simple if only temporary solution.
Try it,its free.
PS: Think about using the phone against a sweaty ear and all the crap that builds up.

I have this problem on my Prophet based Jamin - same generation, but no keyboard as you guys.
Here's a thought - if this is realted to the screen squeeze mentioned above, do you all keep yours in your front pockets or in a case or what? I wonder if the unit is getting squeezed?
I keep mine in my front pants pocket all day. Not only is it warm all day but getting squeezed when I'm sitting.
Gonna try keeping it in a case for a week to see what happens. Please chime in - this is making me HATE this f'in thing.

Me too
I have this problem, US T-Mobile MDA, no case, but I do use a protector. My theory is soft resets cause it. At least, when I have several, it seems more likely; I have to align the screen about every third day.
For me, everything is shoved over to the right relative to where it appears.
I put a link to "align screen" on the start menu; create a file (e.g. by copying an existing link with ActiveSync explorer to your pc desktop, renaming it and editing it, then dropping it back with the new name) named something like Screen.lnk in Windows/Start Menu/Programs with this content:
22#ctlpnl cplmain.cpl,7?\Windows\deviceinfo.exe,-103
and then select it for the Start menu (Settings/Menus).

Thanks preston - I like your ingenuity although it probably doesn't need to be said... this shouldn't be happening.
The rat bastages at HTC told me it's because I didn't install my extended ROM files. Could someone PLEASE explain how skipping Backgammon, Antivirus and PDF reader will fix this? (rhetorical).
later.

Which Extended Rom File
I only installed a small portion of my extended rom files, but it started when I had the full contingent from the original. But if there is a program that is supposed to be helpful, it would be nice to know it. Perhaps hidden in bubble breaker is the cure!

vatk said:
Guys, i think the source of the problems is the case that comes with the device. Do you all use it? The magnets that has make the screen behave that way. Post your feedback!
Click to expand...
Click to collapse
Happens to me, and I've never used the case it came with.

This happens to me also, but i have to say that i thought that it was the magnet in the case it came with that is causing the problem, it's been 6 weeks i stoped using the case and now i barely have this problem, i used to have it 2 or 3 times a day.
Hope someone will have a solution for this, if not can we get another phone instead?

An idea, but would need help
I spent some time reading about this. (Is there some way to search for phrases? What makes search painful is "search for all words" turns up too many unrelated items.) First thing, every HTC device seems to have this problem. Most threads believe it is a hardware problem created by either sliding the keyboard out or inserting the stylus.
One thread noted that
HKLM/HARDWARE/DEVICEMAP/TOUCH/
contains data on screen alignment. So I aligned my screen five times and observed the data:
2078,1898 3212,650 3195,3216 839,3234 805,640
1989,1944 3255,666 3233,3235 792,3228 793,621
1987,1944 3218,663 3233,3247 783,3241 777,635
2000,1940 3238,671 3209,3249 797,3237 790,661
1965,1932 3215,640 3198,3248 754,3228 759,637
I tried changing the values to the average of the middle three values (remove the outliers component by component then average) and it worked fine, in the sense that the screen aligned. These values are
1992,1939 3224,660 3213,3243 791,3233 787,637
I of course have not been able to get the screen misalignment to appear, so I don't know for sure that this key is changed when the screen is misaligned; I will of course check if it happens to me.
If so, my idea is to create a program that edits this registry key and inserts the desired values. This program would run automatically with a soft reset, and be available on the start menu as well. That way, we could simulate an alignment without actually going through the process.
I know some people know how to create a program that edits a registry key, but I don't personally know how to do this. What is the easiest way to edit one specific key?

add me to the list, my wizard is doing the same thing now.
just as someone else mentioned, it happens on the right side of the screen for me as well.
not sure why this is happening but I believe it has started ever since I've upgraded from 2.24 rom to 2.26 rom. either its the roms fault or maybe my wizard has wore down and its happening coincidently at the same time.

All ROMs
I've had it with all the ROMs, whatever the first (1.08?) that it came with, although not right away, but with 2.24 and 2.26. It is either less with 2.26 or the same.

TyTN : Frustration of LCD Screen Disalignment Problem

I brought CHT9000 at July 2006 and O2 Trion at August 2006. Both have disalignment problem. At first I thought it is ROM problem and happened for certain model and S/N only.
I try 4 ROMs : I-Mate, Dopod ENG ROM, TyTN and New CHT (Taiwan) ROM.
I installed these ROMs and without installed 3rd parties software. Also I proceed all necessory method to prevent this problem happen such as set a false exchange server for activesync and unclick USB to PC (Check my post).
http://forum.xda-developers.com/viewtopic.php?t=58633
However, all of them have this fuxking disalignment problem. :twisted:
It is hardware problem and I have 2 possible methods to produce this disalignment happen to your TyTN:
1. Body Heat. i.e. Charging, Surf internet and Long talk.
2. Apply very little pressure on LCD. i.e. Cleaning your LCD Panel.
You will find this fxcking disalignment happen again. If you encounter this problem, don't realign the screen manually. Wait few mintues and you will found that it will re-align again. Now you can re-align the screen manually this time.
I already sold my device and not recommend anyone to buy it. It seems that HTC cannot solve this problem and perhaps they don't know the causes.
If you want to buy it, please wait. :wink:
If you brought it, good luck and godspeed.

i have sent mine back because of it

This is the HTC official answer to my request:
Good Afternoon,
There are now procedures in place for fixing the screen alignment issue with the TyTN devices. This is a hardware issue that we have identified and we are offering a replacement to owners of affected devices with two conditions.
1: The device must be returned with all accompanying accessories.
Everything that was in the box when you bought the device must be in the box when you return it.
2: The device must be a Genuine HTC Badged device. This means that the device cannot be a Vodafone v1605, an O2 XDA Trion, a T-Mobile Vario II or any other device based on the TyTN, but that is not actually a TyTN. For these devices, you must contact the Network/Reseller for further advice on this issue.
If you meet these two provisions, you may contact your nearest repair centre to arrange the swap. Please place everything back into the original box and arrange to have the device picked up. It will then be tested to confirm that it has the problem, and then it will be swapped for a replacement unit.
If you are unable to return everything, you will be eligible for a repair under the warranty. For this also, you can contact your nearest repair centre to arrange this.
:roll:
Cheers

Mine goes back Tuesday hopefully the replacement unit will not have the same issue.

There are people who fixed their issue by ROM Upgrade. There are people who just bought their Hermes got this problem. Some has SN HT63XXX. There also some people who been swap their units, and the issue came back.
Well, as I see it, HTC does not know how to fix this issue 100% since it is also happening on some Dopod 838, 8125 (models with sliding keyboard).
I will upgrade my Trion this weekend, and if this issue persists... I will sell this baby and reactivate my trusty Universal.
:lol:

A colleague was able to fix the problem by untightening the two screws on the back of the display and retightening them (not quite as tight as before). His device works without screen alignment problems ever since.
It seems that the screws are too tight which causes tension on the LCD resulting in screen alignment problems.

Magnet Theory
A friend of mine with CHT Dopod 9000, did this and fix his alignment issue.
"When Slide the keyboard, there's a magnet that activates the landscape mode. It's in the back of the screen when you slide it. ( I tried to put it near a magnet and the lanscape activates!)
Then I put a tape at the back of the small protruding (hunchback) just enough to be able to slide it close. This will decrease the magnetism receive from the main body when is close. Then for a week, it's good than before that I need to align 5x a day."
I know this true, since I met him and check his device. I even tried to massage his display, or run it hot.
I will try it myself... let u posted...

The problem only started for me after I installed a screen protector (Martin Fields, an excellent choice!), and since then I've had to re-align the screen every day. This morning I tried the screw trick, so I'll report back if it works for me.
Also I should point out that I have an MDA Vario II, so it looks like those of us who waited are no better off.
The next problem I have to deal with is an unresponsive 'C' key on my keyboard... :wink:

alignment issue is SW or HW or Both...
But unresponsive key(s) is really a HW, my first one has the "L" and backspace.. and it always like that, try to press it fast and it will not register all unlike the rest.
goodluck to all of us!!
:wink:

Anyone that has sent their TyTN back in for repair/replacement for the screen crapalignment, please report back when you get your TyTN back. I want to know if it's worth making the effort to get mine replaced, seeing as I live in Australia and I don't exactly have HTC repair centres, mainly on account of that they don't sell this here. BUT if it's worth getting it repaired/replaced, i'll try to make arrangements with my ebay seller and/or some overseas repairing people.
Cheers guys,
~Louis x_.

Re: Magnet Theory
sectorlord said:
A friend of mine with CHT Dopod 9000, did this and fix his alignment issue.
"When Slide the keyboard, there's a magnet that activates the landscape mode. It's in the back of the screen when you slide it. ( I tried to put it near a magnet and the lanscape activates!)
Then I put a tape at the back of the small protruding (hunchback) just enough to be able to slide it close. This will decrease the magnetism receive from the main body when is close. Then for a week, it's good than before that I need to align 5x a day."
I know this true, since I met him and check his device. I even tried to massage his display, or run it hot.
I will try it myself... let u posted...
Click to expand...
Click to collapse
really ? I will try. Thanks

Tried, fermin's method seems to work！Thanks！

Hermes broken? Clicks upper right corner constantly!

I've had my 8525 for about 3 months, and now it constantly clicks the upper right hand corner and exits all of my programs! I'll soft-reset and sometimes it wont boot up, it just hangs at the windows logo screen. I upgraded the ROM to the newest from Cingular thinking it was some program that was doing it, but it comes back.
When it's in portrait mode, it's the upper right hand corner. When it's in landscape, it clicks the start button(upper left) so I dont think its a program thats making it click, but something physical touching that certain spot. Anyone have any idea?! I thought something was stuck in there but it's clean.. this is so annoying, I cant even make a call since it clicks exit when it comes up! It stops SOMETIMES for a few minutes but then it comes back after a while.. anyone else?

Give it a yung choo kung foo whack, take a run-up.
...
Sounds knackered, you could try the screen alignment fix, pressure from the gasket may be causing this:
http://wiki.xda-developers.com/index.php?pagename=How to fix the Screen Aligment issue
Your best bet is to send it back for repair though .

I bought it off ebay.. so no warranty
It's weird because I take a very slim credit card( 1/2 the thickness as regular cards) and slide it in and bring up the plastic around the screen and it STILL does it!! nothing is touching the screen at all. Also, my alignment is still spot on perfect.. what gives?
Oh yeah, I did smack it a few times and it works sometimes.. It's been okay right now for about an hour but I know it's going to be short lived..

Did you try loosening the screws?

MilanoRex said:
I've had my 8525 for about 3 months, and now it constantly clicks the upper right hand corner and exits all of my programs!
Click to expand...
Click to collapse
Yours is the third or forth report of that error. My Trion had the exact same problem, and I needed to exchange it (bought it new from O2, so it was under warranty).
None of the screen alignment fixes I tried made any difference. The problem was also temperature dependent - when the Trion was cold, everything was okay. Leaving backlight on and listening to MP3s for five minutes was enough to make the problem appear - first, only a few fake 'taps', then more and more, and eventually the screen didn't recognize any of my taps at all.
So it seems to be a hardware issue. The only software solution I could think of: back in WM 2003 days, there was a registry setting to increase/decrease the touchscreen sensitivity. If it still exists in WM5 (don't know, sorry. Others may be able to tell you), you could try setting it to be quite insensitive. Might help.
Cheers
Daniel

tadzio said:
Yours is the third or forth report of that error. My Trion had the exact same problem, and I needed to exchange it (bought it new from O2, so it was under warranty).
None of the screen alignment fixes I tried made any difference. The problem was also temperature dependent - when the Trion was cold, everything was okay. Leaving backlight on and listening to MP3s for five minutes was enough to make the problem appear - first, only a few fake 'taps', then more and more, and eventually the screen didn't recognize any of my taps at all.
So it seems to be a hardware issue. The only software solution I could think of: back in WM 2003 days, there was a registry setting to increase/decrease the touchscreen sensitivity. If it still exists in WM5 (don't know, sorry. Others may be able to tell you), you could try setting it to be quite insensitive. Might help.
Cheers
Daniel
Click to expand...
Click to collapse
Thanks for the reply, now that I think of it, it only happens when it's warm. Looks like I'm SOL. Oh well, I guess ill put up with it until the iPhone comes out.. ill try loosening the screws too.

Your case is putting pressure on that part of your screen. It is not device specific. Slip a piece of paper under the case to check for clearance. I use under the case screen protectors and have seen this before. You may be able to simple pry the case and create some clearance.

I have exactly the same symptoms. It seems the registry settings do not exist in the Hermes to adjust the sensitivity so I am thinking return for replacement must be the only option. Argh! I feel defeated

MilanoRex said:
Thanks for the reply, now that I think of it, it only happens when it's warm. Looks like I'm SOL. Oh well, I guess ill put up with it until the iPhone comes out.. ill try loosening the screws too.
Click to expand...
Click to collapse
The iPhone? You're going to actually exchange this beautiful piece of full-fledged mini-computer &phone in one goodness for an iPhone? Note: This was not meant to flame anything or anybody. If you feel that I have, I deeply apologise.

jotham said:
I have exactly the same symptoms. It seems the registry settings do not exist in the Hermes to adjust the sensitivity so I am thinking return for replacement must be the only option. Argh! I feel defeated
Click to expand...
Click to collapse
I've inserted a small piece of plastic between the frame and the screen (one month ago).
Here you will find a resume of proposed working solutions
http://forum.xda-developers.com/showpost.php?p=1056346&postcount=227
Can you tell us the serial of your Hermes? (HTC62xxxxx, 63, 64)

That is the same problem I had with my 8525. I tried ALL the solutions here in the forum but nothing solved it. I finally returned it to Cingular and they gave me a brand new one with zero hassle. Two weeks in on the new one, and it's working like a champ (knock on wood).

the S/N is HT657xxxx
Nothing is putting pressure on the screen, I've pried some clearence between that part of the screen and it still does it. I dont even have a Cingular account, so I doubt they'd help me
My only other option is to take it apart(following the japanese website instructions) and see what's going on.. Maybe something underneath the screen is doing it? I dont know..
Oh yeah, not only did i loosen the screws behind the screen but I completely removed them and it STILL does it. I found the registry setting for screen sensitivity and lowered it from 7,xxxx to 5,xxx and it did nothing..

Start menu /Touch Screen flipping out

I search the forums and couldn't find any info
My screen is havin g issues where it seems as though something is constantly tapping on the top right conner.
In Portrait:
as soon as I open an it is immiediatly closed.
Landscape:
The start menu flips out and opens and closes as if you were tapping on it as fast as humanly possible.
Anyone see this?
Its really pisses me of because this is my 3rd replacement Hermes and its only 4 days old!!!!!

mikechannon is generally the total guru on this stuff, His website is a good place to look as he might have mentioned it.

I dont see anything on screens
Looks like I'll have to send this one back too
Some much BS this my third hermes since I got the damn thing in february

Same thing happened to me with my 8525, I sent it back to Cingular and they replaced the unit. Mike, suggested taking the unit apart and putting it back together (Which worked for some folks having this issue), but as I was still under warranty I sent mine back.
I dealt with this for a few days and it drove me crazy. I hope you get this sorted out.
Sorry to hear you are having this problem!

Same for me but mine started once I upgraded to WM6 and is even there after downgrading to WM5. My replacement comes in next week.

Programmes Close / Start menu Appears
spicer said:
I search the forums and couldn't find any info
My screen is havin g issues where it seems as though something is constantly tapping on the top right conner.
In Portrait:
as soon as I open an it is immiediatly closed.
Landscape:
The start menu flips out and opens and closes as if you were tapping on it as fast as humanly possible.
Anyone see this?
Its really pisses me of because this is my 3rd replacement Hermes and its only 4 days old!!!!!
Click to expand...
Click to collapse
I'm sorry to say this is not good news and has come up quite a few times previously.
Commonly, though not always this starts after the device has been on for a while and heat has built up, putting pressure on the top right corner. In portrait, programmes will minimize/close as it presses the "X", and in landscape the start Menu will appear.
You can try the Screen Alignment fixes - business card slid atround under the bezel to relieve and pressure/clear out any dust etc but this is not guaranteed to work.
Below I have copied some of the previous links, but my advice - get a warranty replacement and if you are forced into getting a repair job then thouroughly test the device using heat generating applications (Wifi) etc to be sure it's really fixed.
http://forum.xda-developers.com/showthread.php?t=295095
http://forum.xda-developers.com/showthread.php?p=1212165
http://forum.xda-developers.com/showthread.php?p=1182252
Mike

Does anyone Know which serial numbers are good phones
HI
I have a v1605 with serial HT648.
I am currently having this problem and i am thinking of getting a replacement.
I have read in some threads that this problem was mainly in units with SN 630 and below yet i have also read one guy with serial 647 having similar problem.
Has anyone figured out what is the "Safe" serial number - or can people who do not have any of this problem post their serial number.
Ken

I had this exact same problem with my v1605. Took it back to the Vodafone shop I got it from and they sent it back to HTC for repair. I ended up getting a replacement phone back and haven't had any issues with it.

Yup i think that is what i will end up doing - i am just worried that replacement will also be faulty - i hope not.
Ken

ken481 said:
Yup i think that is what i will end up doing - i am just worried that replacement will also be faulty - i hope not.
Ken
Click to expand...
Click to collapse
As I have stated in several other posts get a replacement (as you say) not a repair if possible. I would not worry too much - although we see these cases reported here they are in reality only a tiny fraction of the number of hermes around.
Mike

Sound like the same problem I have, the start menu flickers on and off like crazy. Pressing the start button stops it, but just briefly.
Keyboard input often stops working.
I think my warranty has run out, anywhere I can get it fixed for cheap? Anything I could attempt myself?

Calibration fails after hard-reset

Hi folks,
I'm new and hope you can help me with a problem I've been having with my wizard. Recently it began to de-calibrate. Re-calibration failed because when I tried that, I couldn't point to the cross in the middle of the screen (the first of the calibration points) - it just wouldn't react. After many tries and pointing with my finger the calibration in the middle seemed to work and continued with all the four corners, but started all over again. I could do this ten times, it didn't matter. Only after I let it alone for a few minutes the calibration stopped and I was able to return to WM (trying to live with a de-calibration sucks).
So it seems that the de-calibration was the very thing that prevented me from re-calibrating my screen.
I read about this phenomenon, it seems to be quite common, yet I could not find a solution for it.
Anyway, I did a backup of my data and did a hard-reset, hoping that this might do the trick and reset whatever wrong calibration was stored. Unfortunately this was not the case. After the hard-reset and bootup, the initial calibration failes for the exact same reason as explained. Problem is, now simply waiting a few minutes to get to WM won't help, it's still waiting for calibration, which, because of de-calibration, cannot be completed.
Is there
a) any way I can skip this initial calibration attempt (some button, I read something about this, but couldn't find anything specific) so to at least get to WM and use my wizard using buttons
b) a solution for this calibration problem besides repairs (I don't have warranty for it, so I guess I wouldn't pay that much, but get another phone)
?
I appreciate any help on this, so far it cost me many hours, but now I'm stuck with my wizard and there is no way I can use it as long as I don't get an answer to at least my first question.
Also: Is this a hardware problem (I could probably get another display, might this help?) or software?

To me it sounds like the digitizer on top of the screen has got something wrong with it. Did you perhaps drop or let your Wizard get hit? If so, it may have just barely cracked the glass digitizer, and that would cause your problem. I hope that helps some!

If your touchscreen (digitizer) seems to be intact, it's possible the ribbon cable has simply come lose. Sadly, this happens more frequently on the slider-type devices than on clam-shell on bar designs. I believe that's not an easy repair; I'm pretty sure HTC resistance welds their touchscreen ribbon cables directly to the LCD module.
If you're the type, you could try poking around with a soldering iron, but it may not do much good.
If you want to completely eradicate the on-startup calibration, you can overwrite Welcome.exe on the device; this will get rid of all the "Welcome to Windows Mobile" hoopla, as well as the first-time calibration. Good luck using an uncalibrated touchscreen, though.

put a file called welcome.not on your storage card in the root directory, this will skip the welcom and calibration after a hard reset.

hi,
first, thank you for all your comments so far.
in another thread somebody said that just cleaning the borders of the display might help. i disessembled my wizard (if you are interested in knowing how to do that, here's a page where it shows how to replace the display of a vario, it's in german though) an did just that (there was lots of dirt there), checked all cable connections, sadly it changed nothing.
so i will try to replace the whole display unit (that is, if i find one), hopefully this will help.
i will also try putting welcome.not onto my memory card (the file must contain nothing else, i suppose?), so to at least have control over my wizard using buttons. that i will do tomorrow, unfortunately i have no cardreader where i am right now.
i also thought that probably another solution (for getting access to my wizard, not for the calibration problem) could be possible. since i backed up my system just before the hard-reset (using sprite backup), i wonder if it is possible to somehow restore that backup without actually having to go into WM and the sprite backup program. is there a way to do that with just using the memory card with the backup on it?

page where it shows how to replace the display of a vario, it's in german though) an did just that (there was lots of dirt there), checked all cable connections, sadly it changed nothing.
so i will try to replace the whole display unit (that is, if i find one), hopefully this will help.
-------------------------------
FYI - I had a very similar problem, and I had to replace the whole LCD/Digitizer assembly. Not too expensive, but not very cheap either. Nonetheless, better then getting a whole new phone, as I had to do when my SX56 died

veda_sticks said:
put a file called welcome.not on your storage card in the root directory, this will skip the welcom and calibration after a hard reset.
Click to expand...
Click to collapse
that worked perfectly.
as for the original problem (de-calibration), that remains unsolved. after overriding the initial calibration attempt (using welcome.not) it was of course not possible to navigate WM with the stylus, just by using buttons. another attempt of calibration failed also, but that was to be expected, so i restored my backup, hoping to find myself right where i had started (still de-calibrated, but at least manageable until i get a replacement for my display unit).
surprisingly, after the backup restoration the display was as de-calibrated as before, right after the hard-reset (in other words totally). so where that leaves me now is with my original WM minus the possibility of stylus navigation (which sucks).
anyway, thanks again for all the help, i'll keep you posted when i get the replacement display unit.
btw, is there a way to calibrate my smartphone via my pc?

Well, there's no way to 'calibrate' it, and if your touchscreen is broken, this won't help, but just in case it's an odd software glitch, or your touchscreen is partially intact, I believe the calibration is stored in the registry.
I may be wrong, as I won't have my Wizard for testing until later this week, but if memory/google serves, the following registry tweak should give you a baseline calibration.
Code:
HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\TOUCH
"CalibrationData"="1922,1957 3330,639 3317,3276 600,3230 609,677 "
There are a number of remote registry editors that will allow you to edit this from the PC. If your touchscreen seems to work better with this edit, you can try tweaking the numbers manually- I believe it treats the touchscreen as matrix of 3900x3900 touch points, where lesser numbers are closer to the top right; the calibration numbers in the string are the X,Y coordinates of the points you touch for each of the five X's in order.

ktemkin said:
Well, there's no way to 'calibrate' it, and if your touchscreen is broken, this won't help, but just in case it's an odd software glitch, or your touchscreen is partially intact, I believe the calibration is stored in the registry.
I may be wrong, as I won't have my Wizard for testing until later this week, but if memory/google serves, the following registry tweak should give you a baseline calibration.
Code:
HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\TOUCH
"CalibrationData"="1922,1957 3330,639 3317,3276 600,3230 609,677 "
There are a number of remote registry editors that will allow you to edit this from the PC. If your touchscreen seems to work better with this edit, you can try tweaking the numbers manually- I believe it treats the touchscreen as matrix of 3900x3900 touch points, where lesser numbers are closer to the top right; the calibration numbers in the string are the X,Y coordinates of the points you touch for each of the five X's in order.
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ingenious! with your help i was able to restore the calibration from above, so to at least be able to use my stylus again - at least to a certain extend, since the calibration coordinates you posted are not 100% precise and definitely need some tuning.
after a soft-reset to get the new registry values loaded (not just inserting the stylus into the reset hole, this way the new values are lost; you have to turn the device off and on again) i tried again to calibrate - it failed again, for the same reason as at the very beginning (clicks on the middle crosse were not accepted).
i have 2 explanations for this:
1.) my display unit IS damaged and simply does not accept clicks in that area
or
2.) the first coordinate is wrong.
i did some thinking and calculating on this. i don't fully agree with you when you say that the coordinates refer to the upper right corner. if you hold the device like you were using it (not in landscape mode), the point 0/0 is actually the one down RIGHT. only if you're thinking in landscape mode is it down left.
anyway, since the coordinates for the four corners seemed more or less ok (although i wondered why points on the same axis differ in their coordinates, which they shouldn't), i did some calculations and came up with these coordinates for the middle-point: 1361,1312
this is how i went about it:
(3330-609)/2=1360.5
(3230-607)/2=1311.5
i tried them (leaving the others as they were), but they horribly failed and i had to hard-reset my wizard to start all over.
still, i do not understand why the other coordinates seem to be correct, yet my calculation was wrong. 1922,1957 for the middle just seems totally wrong to me when i look at the other coordinates which work fine.
do you have any thoughts on that?
what would also be very helpful would be the actual coordinates from a wizard which is correctly calibrated. anyone reading this with a working wizard, please share them with us.

if you look at the screen using portrait orientation the UPPER RIGHT corner is 0,0. that's why the numbers for the final calibration cross (upper right) are the smallest.
you should have added instead of subtracted (then divide by 2 like you did) to get your midpoint.
If the upper left calibration cross is 3280 from the right side, and the upper right calibration cross is 620 from the right side (about the same distance the upper left is from the left side of the screen) that would mean you would have to ADD to get the total width. Your method yields the distance from calibration cross to calibration cross (divided by 2).
I think ktemkin is right, the matrix is about 3900x3900 with the mid point to be around 1950,1950
so a "PERFECT" calibration would be something like:
1950,1950 3280,620 3280,3280 620,3280 620,620.
Of course, the touch screen isn't perfectly aligned with the LED so we need to calibrate, and this is also why the numbers from a different phone don't quite work right for you.

hi again,
i got my replacement display-unit a few days ago (cost me 25,50€ on ebay, a pretty good deal, i guess) and just installed it into my wizard.
after booting up the calibration immediately worked, so, as i suspected, the display unit was the reason all along.
but that's not all, i want to share something else: when i first booted up with the new display unit, the colors on the display seemed somehow "wrong", as if the display was reduced to a lower amount of colors than it was supposed to have. my suspicion was confirmed when i loaded the waterfall picture that's by default in MyImages, it didn't look right at all.
i then remembered that such problems can occur on a pc when your screen is not correctly attached to your graphics card (maybe because your cat fell over the cable). this can happen when the connection to a single pin (or more than one) is not correctly established while the other pins work fine. this can result in the screen showing the usual images, but with strange colors.
i therefore dissassembled my wizard and checked all connections. i hadn't put the little plastic stripes over the connection cables where they are connected to at first, because i thought that those weren't really necessary if you got the connection right. but after checking all the connections, i made sure to put (as it should be) those little plastic stripes over the cables, securing the connection even more. after booting up, i sure got my screen working as it was supposed to.
so, finally, i thank you all for your help, i am very happy that i was able to repair my wizard, it now works perfectly again.
i did get myself a hermes some time ago, which now replaces my wizard, but hey, that really doesn't spoil the relief of having repaired the wizard. i now have to decide if i keep it as a replacement (in case something happens to my hermes) or sell it on ebay, now that it's working again.

Ciao!
first -> srr my english is terrible
i have dimond 1 and a had same problem. After Hardreset system want calibrate display and calibrate display and calibrate display........
I try take down folie (screen protector) and everything is fine
Its my solutions