Database Users

GPRS On O2 UK, Y is it not working?

Hi all, I hope someone can help with this,
I have tried to all O2 using 100 (but this keeps getting disconnected automatically) so I have to call as 0845 number which uses my minutes + I was waiting 30 minutes to speak to someone and when i eventually did get through they hung up (I am well Pi***d off with o2). Anyhow
I want to connect to the net using GPRS, however no GPRS symbol is displayed and if i try, i get a message saying "No moden at above number" any help would be great.
Cheers
Matt

Right, couple of things to suggest.
Firstly (and I know this sounds stupid)....O2 have recently installed new call centre handling "things" which SHOULD route your call more efficiently but as they have been put in by IBM (also, responsible for more recent "good inovations" in O2) the bits aren't working v well! - trust me as I speak from experience and "from the horses mouth" - I work for them!
So chill when you do get through....the staff on the phones are getting major grief from customers, dealers and fellow staff members (mainly store staff) because it's taking ages......It's not their fault!!
Anyway, back to your problem.....you haven'y said whether you got a new connection or an upgrade.....if it's the latter did you ahve GPRS on your previous phone and did it work?
If it's a new connection then GPRS hasn't been provisioned for some reason (although it can tkae 48 hrs max from connection to go through), same goes if it was an upgrade and you never used GPRS on the old phone.
Give me the answeres to these questions and I'll give you my best guess!
Mike

Check settings
I use this site for settings:
http://www.filesaveas.com/index.html
I would also suggest that you check that GPRS has actually been enabled by O2 for you. I had problems with MMS not being enabled although I HAD asked for it.

Thanks Mike for your responce, and I promise not to go ape at your colleagues.
I have a new account with O2, connected today, however seems strange that it could take upto 48hrs to get GPRS active, I was recently with ORANGE and as soon as I activated the phone (a SPV) the GPRS was active there and then. Ah well I will wait the 48hrs and hopefully it will come active sometime soon.
As an O2 employee, you may be able to assist on this query. As a paymonthly customer on O2 400, I am supposted to call 100 from my XDAII to call CS, but when I do this I get disconnected automatically as if the number is dead, any ideas?
Many thanks for your help.
Matt

An update on the aboe. I have managed to sort this problem out, I did a soft reset and when rebooted I noticed the phone settings were on Germany, changed it to UK and GPRS works fine.
Matt

for anyone searching with this problem
MODEM NOT FOUND AT DIALED NUMBER
1. phone CS on 0845 and make sure GPRS is on! (APN provisioning for mobile web access (you can 'check' on the 100 number, but they can't turn it on for you)
2. 3.30pm is the 'switch over' time, so soft reboot after this time each day (
up to 24hrs) ...... phone again if still not on !
3. GERMANY is default if you go to MY XDA - connections. it will always be on Germany. but the wizzard should of set it to UK when you first set it

Do you have the correct settings for wap over gprs, email over gprs using O2 payg sim with free gprs pages and wap.

Is there any portal to get the settigs to the O2 phone directly?

Pocket MSN signing in FAILED !!

I've tried to sign in into msn messenger using pocket msn, but failed using WIFI ... any other website has openned wonderfully, but the signing in process to the messenger still fails ?? what can i do to get it done ?

I tried for ages yesterday too and it also failed everytime :-(

Same here , will update this post once ii figure out why , nice tidbit is that im experiencing this with both the Original M3000 ROM and the new I-Mate ROM

It's been happening on my MDA Compact too, so its certainly not a phone issue - only over WiFi (which used to work) - can still log in over GPRS. can't download my HotMail box either! Everything else working fine over WiFi.

I had the same problem untill i change the date and time the correct time;-)

im also having problems signing in Pocket MSN over GPRS...

I had the same problem too, until I signed in using gprs, then went back to wifi, and everything went fine.

Same problem here (I'm using the Qtek 8310 / SP5). MSN mobile doesn't always appear to be up, shame considering they charge $10 to sign up for it!

it's free; how come you say they do charge $10 to sign up to Pocket MSN !! and i want also to tell that it fails to sign in over GPRS too ... it displays the following message : "The Service isn't Available, Please Try Again Later" .... can anybody log in to Pocket MSN successfully over GPRS and WIFI ?? if yes, plzzzzz guys don't hesitate to help us ... thank you in advance ...

Same problem here for 2 days, i'm trying to connect to PocketMSN via GPRS. I tried about 10 times for successfully login.

you mean at the 10th try you got it working ?

unpresedented said:
you mean at the 10th try you got it working ?
Click to expand...
Click to collapse
Maybe it wasn't the tenth, but around tenth. 9th, eleven, i don't remember the exact number.

pocket msn u can make it work
hey ppl,
i have imate jasjar, till recently i was also facing a problem like u guys! but thn i discovered something... this is stupid but at times this does work!!! i don't know but what happens with my computer is that it automatically changes the date of my pda by one day... so if u guys check, that might be the same problem with u fella's
as well there is one more issue, ur regional settings should either be oriented to English UK or English US , thn and only then it would work....
if u still have a problem let me know....
cheers...
Pranav

i had a strange situation when i tried to connect to MSN mobile; through wi fi i couldn't make it work no matter what i tried. BUT...
the strange thing i had is through GPRS, you see.. i'm using 2 SIM cards for 2 operators in Saudi (STC AL JAWWAL, & MOBILY) when i try to connect through STC SIM card i see hell before i can connect (if i could anyway) but when i use the MOBILY SIM, it connects even very fast.
could the service provider block this service?

Ok , managed to get it working with GPRS now , the thing im experiencing is that somehow the MSN Mobile Sign in Service doesn't let you log on unless certain values are set and correct. It gave me messages about Time& Date , Personal Information and some more requests, when i had complied to all of these i was able to sign in through GPRS without trouble. next stop WIFI...
edit : apparantly the other posters are correct regarding the WIFI , once i had logged in througfh GPRs once nothing stopped me from logging onto MSN using WIFI.

Hmm. I had to sign up here for it to work: http://mobile.msn.com/

saldous - :shock:
did you have to pay the £10 ?
cos ....
If Pocket MSN was pre-installed on your device, you do not need to activate it in order to start using it. Just sign in on the device.
Click to expand...
Click to collapse
:?
Agile Messsenger works ok for me but pocket msn wont sign in anymore
says Pockcet msn Sign-in Failed
any know another program like Agile Messsenger as I really need 2 of my msn's signed in when am out and about
Thanks
PayableOnDeath

I believe I have a solution
hi every one, just got on this board....its great!
Now back to the issue msn messenger.
Paying to activate messenger? no need for that, it is already installed correctly, so in fact you already payed for it.
Now how to solve the problem: the problem mostly lies in your gprs settings: if you take a look at your gprs settings in your connections.
there should be a username and password installen (both are mostely your operator: so for instance if your operator is t-mobile, password and username are "t-mobile").
I know this sounds rediculous, because even if internet explorer works fine with the standard settings, for the protocol used by msn a password is needed.
Good luck!! it worked for me and many other users I know with a mda vario/ qtek 9100
Alex

finally i got it working !!
I've got it working, finally ........ there's no tweak at all, just you guys keep trying .....

Re: finally i got it working !!
Hmm
I'm having the same problem (TMO MDA Vario) - ships with msn messenger.
I've had it work once (when connected to my pc for activesync), but now it doesn't. Wifi, GPRS, nothing seems to work :-(.

GPRS Does not work?

Hi I purchased my Imate K-Jam G4 in the UK sim free and brought it to the Cayman Islands. I do not appear to have any GPRS or edge ability. My service opertaor supports both they tried to send me the settings but came back with handset not supported.
I am running the latest imate ROM and have hard reset a couple of times to now avail. When i click on the internet all i get is cannot connect with current settings. i have tried both types of authentication.
Can anyone help me?
Is it anything to do with the CID lock which reports 001?
Thanks any help will be appreciated
Update:
Ok i have now managed to get it to connect by creating a new connection.However although it shows connected i get no data. can't even open google. any ideas?
Ok now got it working. my sim was not enabled for gprs put it in my wifes phone which had a text with the service provider settings saved them and then put the sim back in my phone. all now works. However seems to cost a small fortune so looks like i am going to disable it again. :-(

XDA II won't dial out - should it at least make calls without having to be setup?

Hi,
I've recently unlocked an O2 XDA ii and its successfully working bar the fact that it won't call out or receive calls. Its sending and receiving text's etc.
I'm on the Vodafone network with PAYG. Is there something obvious i'm missing?
Its also keeps saying the phone is in Germany (and has a little G) in the signal bar at the top in the O2 active part of the software on the in "My XDA" keeps changing it back to Germany. I'm guessing this is where the call is messing up?
I keep changing it to UK and the phone keeps changing it back... any ideas how I can sort this little problem?

Sorted it - O2 had 'accidently' put it on a black list of stolen Xda's (never has been). Fone bar now removed and now working Vodafone. Great site this - new rom (1.72), completely unlocked and sorted for divx software as well to watch films - great stuff

t-mobile x1 and windows live messenger

had no messenger on my t-mobile x1.
installed this cab:
http://forum.xda-developers.com/showthread.php?t=334621
and got the panel working following this thread:
http://forum.xda-developers.com/showthread.php?t=444543
however
1. i can't start the messenger (programs)
2. can't use the "profile" and "options" at the windows live panel.
[edit]
found this release:
http://forum.xda-developers.com/showthread.php?t=398373&page=2
now i'm able to start the messenger (juhu); however i can't add an account ...
do i have a chance to get the windows live messenger running on this t-mobile x1?

i got this problems too, looks like it is caused by the 3G connection with t-mobile.
The live messenger is working with wi-fi connected. but not with the t-mobile internet.

Are yours branded on t-mobile or is the handset sim-free being used with a t-mobile sim card?

for me it doesn't work with wifi.
phone: branded.

t-mobile branded here.
it has always worked with wifi and 3g. since yesterday it doens;t work on 3g.
is this t-mobiles fault? anyone else with the same problem?

hi, i downloaded windows live 10.6.0034.0800 (fixed) and windows live 10.6.39.133 by lazapasi installed them both and it works fine....on wifi and on gprs.
U install them both, somehow they overwrite eachother but it works
got a branded tmobile nl

@tolkien34
does it also work with wi-fi? without GPRS?

hi, yes it works fine with wlan. tried it with live panel and spb panel works fine with wlan. (wifi)

zoelucker said:
Are yours branded on t-mobile or is the handset sim-free being used with a t-mobile sim card?
Click to expand...
Click to collapse
Hes from Netherlands or UK or something. Tmobile does brand it there, not in the USA though.

Hi,
Did what tolkien34 said on my X1 (TMO_NL), got far further then with any other version combinations before, but still having problems signing in.
This is what I did:
Install 10.6.0034.0800 (fixed) - reboot by installer
10.6.39.133 by lazapasi - reboot by installer
soft reset
Either
There was a problem signing in. May be service or place with bad reception.
or
The other side has closed the connection
When I sign in through browser through mid.live.com everything works with no fuzz.
What do I do wrong?

Hi there,
Tried Tolkien34's trick as well, and indeed got further; i got to enter my adress and password.. after clicking next, the first try it took a long time before a message showed that there was bad reception or no service (Something like that).
The second, third (and so on) time I just was sent back to the startscreen of windows live, the searchbar and the text " sign in to windows live ". The program did make a connection with GPRS, but nothing really happened. Same goes for having wifi turned on..
I installed 10.6.0034.0800
and 10.6.39.1300 by lazapasi.
I made a total of 3 soft resets.
I have a dutch t-mobile branded X1.
Whats the next step ?
Edit:
In the topiclink underneath I found that more peope are having problems with coming trough the setup- proces.. That makes me wonder if it's a X1 issue or a program-issue..
http://forum.xda-developers.com/showthread.php?t=398373&page=2

you have to do this:
Install 10.6.0034.0800 (fixed) - reboot by installer
10.6.39.133 by lazapasi - reboot by installer
Install 10.6.0034.0800 (fixed) again! then softreset and it works.

That worked fine! thnx a lot!

I was so close to become desperated...Thanks so much guys! That was a big ACT^^

sorry what do you guys mean with soft reset?