Database Users

GPRS Issues

Hi
Ive had my Advantage for two days now, and i have missed 16 calls, even though the phone is on and has full signal, after playing around this afternoon it appears to be if there is a data connection active (GPRS) ie active sync live search maps, remote desktop calls get rejected.
Ive had an JasJar for the past year and never seemed to get the issue with that, and im using the same SIM / Network / Number i was before.
Does anyone have any ideas how to get the phone to pause the data connection so the phone can ring?
Does anyone else have the same issue?
Regards
Ben

myrapid said:
Hi
Ive had my Advantage for two days now, and i have missed 16 calls, even though the phone is on and has full signal, after playing around this afternoon it appears to be if there is a data connection active (GPRS) ie active sync live search maps, remote desktop calls get rejected.
Ive had an JasJar for the past year and never seemed to get the issue with that, and im using the same SIM / Network / Number i was before.
Does anyone have any ideas how to get the phone to pause the data connection so the phone can ring?
Does anyone else have the same issue?
Regards
Ben
Click to expand...
Click to collapse
you don't happens to be using Vodafone do you? If so i know exactly what is going on.....

Nope
No, i am on tmobile UK, what i don't get is that i works fine if i swap the sim back to my JasJar.
Ben

I miss calls all the time, about 70% of my calls fail for some reason or another.
T-Mobile Suck. I never had this much trouble with O2.
I have done experiments where somebody stood next to me calls me, and gets "the number you are calling is not available" while my phone, next to them is turned on with full battery and signal...
Even outgoing calls fail randomly, just says "calling" for ages then stops for no reason.

Ive had not trouble with tmobile since i have been with them (over 18 months) until i got the advantage, ive cloned every single setting i can from my jasjar and still no look, its a shame as looks like im going to have to disable push email!

myrapid said:
Ive had not trouble with tmobile since i have been with them (over 18 months) until i got the advantage, ive cloned every single setting i can from my jasjar and still no look, its a shame as looks like im going to have to disable push email!
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Click to collapse
that is strange, mine one now works perfectly, so when you miss your call, are you on 3.5G( HSDPA ) network or are you on GPRS?

wu5262 said:
that is strange, mine one now works perfectly, so when you miss your call, are you on 3.5G( HSDPA ) network or are you on GPRS?
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Standard GPRS, it only happens when there is a contasnt data flow if it is just connected and the connection is not being used it calls in fine.
EG if i use remote desktop / terminal services over GPRS then call the advtange at the same time it goes to answer phone, although it does take around 10 seconds before it does though but doesn't ring, like it is looking for a signal/trying to connect.

myrapid said:
Standard GPRS, it only happens when there is a contasnt data flow if it is just connected and the connection is not being used it calls in fine.
EG if i use remote desktop / terminal services over GPRS then call the advtange at the same time it goes to answer phone, although it does take around 10 seconds before it does though but doesn't ring, like it is looking for a signal/trying to connect.
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may i ask is there any reason why you are not using 3G? GPRS tend to have this problem, but 3G won't.

wu5262 said:
may i ask is there any reason why you are not using 3G? GPRS tend to have this problem, but 3G won't.
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Coverage, my house and my office don't have 3G coverage, else i would be.

i was on o2 b4 n hardly ever had 3g signal n when i did my video calling never worked....since moving 2 t-mobile ive had no problem....my data connection is mon 9 till 6 b it 3.5g, 3g or gprs n i use cortado.com push email service for instant emails.....i still receive calls when connected
using the flext 50 with web n walk

I'm in the US using T-Mobile and GPRS and don't have this problem. I'll try to make it "break" and see if I experience the problem but just never noticed it.

If using GPRS and a call comes at the exact time you are receiving data, your call will go to voice mail or unanswered. Its the way the radio is designed...SOme carriers have been successful at ending the data stream and raising the priority of the voice. But GPRS modem in most phones only allows data or voice not both...but,
If using 3g/utms it should ring on the phone. And allow data and voice at the same time.
Maybe you universal is grabbing the 3g signal and for some reason the 7500 is using gprs.
Wu has also reported this problem with Vodaphone and Hsdpa...

eagle 1 said:
If using GPRS and a call comes at the exact time you are receiving data, your call will go to voice mail or unanswered. Its the way the radio is designed...SOme carriers have been successful at ending the data stream and raising the priority of the voice. But GPRS modem in most phones only allows data or voice not both...but,
If using 3g/utms it should ring on the phone. And allow data and voice at the same time.
Maybe you universal is grabbing the 3g signal and for some reason the 7500 is using gprs.
Wu has also reported this problem with Vodaphone and Hsdpa...
Click to expand...
Click to collapse
that is very correct, i have just change to T-Mobile yesterday, now my HSDPA works perfectly with voice, when voices comes in, it will switch the network to 3G and allow voices to comes in, data is still connected, just lower the bandwidth. Too bad that this doesn't work on Vodafone

Has anyone found a solution for this?
Regards,
Hollinshead

hollinshead said:
Has anyone found a solution for this?
Regards,
Hollinshead
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there is no solution, the only thing you can do is swap your operator, or just don't use 3g at all....

at&t killed my AT&T 3G service!

As I can't seem to find ANY help on the Cingular forums I figured I would see if anyone here knows whats going on or if there is anyway to get my phone working again.
Basically it all boils down to this..
I don't get voice or data when a 3G network is available. It will connect, then say "No Service" moments later.
The phone works fine when no 3G network is avalable.
Again, everything was working great on the 3G network (Voice and Data) until Sunday, May 20th. Everyone I have talked to keep saying there where no changes.. but there was.
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Click to collapse
If you feel so inclined to help me out or want more of the story and details. You can view the Cingular forum post here: http://forums.cingular.com/cng/board/message?board.id=cingular&thread.id=41937
I am not the only one with this problem but I sure feel like the only one.
Thanks

They've been changing the cell sites from Cingular to AT&T; given the old SIM and their complete disdain for Blue customers, I'd bet that's the problem.. Just go on the Smartphone Data plan for $20 and you'll save $5/mo.

The only Data plan I can get is mMode, which is great because I get it at $24.99 for Unlimited use.
The problem is I get "No Service" (Voice + Data) on the phone when in a 3G enabled area.

I'm a "blue" sim holder on a HTC branded TyTN with a legacy mmode unlimited plan (out of contract) running Dutty Premium in downtown Chicago and I've got 3G as we speak from a tower calling itself AT&T. Moreover my connection is not using the wap or ip settings: that is I have created a connection that has all the fields (except for the connection name) blank. Granted I can't access the oh so important Cingular video but that stuff is crap anyway (highlights of the Sopranos...wowwee). What I can do is VPN (Cisco IPSec and Windows PPTP), Remote Desktop, pull email, full browsing on PIE or Opera and 128 kbit MP3 streaming.
Occasionally I have had to reset my device (mostly since upgrading from 1.38) because I have lost all connectivity (phone and data) despite showing 2 or 3 bars of signal. My suggestion: create a new connection that's blank and but first try a reset (if you haven't already). You might want to think about trying a new Radio ROM as well.

Thanks! Glad to hear it is working for you. (Means it should be for me!)
My towers still however are "Cingular". But of course that shouldn't matter at all.
I guess I could try a custom ROM and do the update to WM6. ( If I can't get anywhere with tech support or customer service. They are supposed to be calling me back later today.)
Just using the latest official at&t ROM currently.

They just called me back assuring me it should be working and that they have a case open. The engineer I was talking with said that both he and his supervisor plan on watching as case they are curious about the outcome as well.
At least I feel better now knowing that it "should" be working for sure.
It's also nice to hear that upper management in the engineering department as well as tech support want to see what happens as well.

T-Mob free internet???

Hi! I bought a vario II second hand and I sticked a t-mob brand new payg sim. I register it and topped up with my credit card and only used for internet ever since! now I have been surfing like mad and downloading at least 300mb and my balance still £4.99p how can it be possible? I live in london if some one want take a look to it

I'm guessing you're in for one hell of a bill coming your way eventually. Using data without having a data plan is billed at a ridiculously high amount.

I don't see how they can bill you when you're on PAYG but just don't take the p*** and hope noone notices
Smiffy.

pay as you go does have a data plan, its automatic, basically once you hit £1 thats it you dont get charged anymore that day, meant to be a 40mb limit, but my mates never had issues.
as for your not being charged, dunno about that one!

I'm about 600MB right now... and and my calling credit is now £3.95!!!! hell where my £1.05p went to? shall I phone up and complain? LOL

I've just registered and it's show this does any one understand this? look like I've got 10GB :-O Recent Use
You have no recent activity.
XTR5TEXT Remaining: 5 Events
Pre Pay Picture Messages Remaining: 5 Picture Messages
XTRBROWS Remaining: 9566845 Kb

I use this everyday. I have a T-Mobile PAYG and I connect it to my laptop for a broadband connection. as long as I'm not connected exactly at midnight it's fine. T-Mobile claim you can't do this, but I managed to download SQL Server 2005 SP2 (250MB) in one hit. I stay connected all day when I'm on customer sites and connect again when I get home.
And I can use my VOIP account (again T-Mobile say I can't) through it.

do you guys get HSDPA speeds or just 3g?

I get 3G. 10Mb connection with download speeds ranging from 42k - 120kb ps

your reply is a contradiction in terms

I have a May Monthly contract with T-Mobile, love it, can use web n walk to downloads loads and loads of movies on my laptop while i m on the move, usually download about 1GB a day.
The only problem with it is that they sstarted blocking ports which means you cannot use Intant messagin such as MSN and Yahoo!, have any of you's found a way to trick the port?

radii said:
your reply is a contradiction in terms
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Why? I thought 3G was the slower of the two.

solarromeo said:
I have a May Monthly contract with T-Mobile, love it, can use web n walk to downloads loads and loads of movies on my laptop while i m on the move, usually download about 1GB a day.
The only problem with it is that they sstarted blocking ports which means you cannot use Intant messagin such as MSN and Yahoo!, have any of you's found a way to trick the port?
Click to expand...
Click to collapse
I can use MSN this way. I talk to my girlfriend in Mexico every day via MSN. We can use webcams with MSN on a T-Mobile connection too

I got no problems at all!!! I use MSN, Skype, and a VoIP program called voipstunt with no problems at all... I'm also looking to setup SJPHONE pda edition to my phone so I can make free interantional phone calls from the PDA it self using the 3G network, but i've not yet managed to work yet in this country (with T-mobile).

True
timfoster said:
Why? I thought 3G was the slower of the two.
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Click to collapse
Yes you are correct, 3G is slower than HSPDA, i think he was referring to the 10Mb connection comment.
3G is only around 320Kb, HSPDA is around 1.8Mb

GPRS (data) calls between WM6 phones

Hello all,
This is my first post here...I have a TYTN, and am looking at ways to call another tytn phone(or any wm6 actually) through gprs, so to use the charge per meg and not the phones charge per minute. Ive tried with Fring and skype mobile, both give terrible delays. Is this at all possible through GPRS/EDGE? (I dont enable 3G cos local provider having issues atm).
Is there no specific application for two WM6 phones to communicate using GPRS? Can anyone recommend any other applications to test?
Thanks in advance,
Sorry if this has been asked before, but I been looking and didnt find anything..

apocza said:
Hello all,
Is this at all possible through GPRS/EDGE? (I dont enable 3G cos local provider having issues atm).
..
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Click to collapse
Read it from Skype.
http://www.skype.com/download/skype/mobile/tipsandtricks.html
Yes, you do need 3G for Internet calling. However, you can always turn to Wifi for Internet calling. Regardless you have WM5 or WM6, GPRS/EDGE just doesn't have enough bandwidth for VoIP.

CameoTabby said:
Read it from Skype.
http://www.skype.com/download/skype/mobile/tipsandtricks.html
...., GPRS/EDGE just doesn't have enough bandwidth for VoIP.
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Click to collapse
EDGE has plenty of bandwith for VoIP, in particular if you use GSM codec. Just the latency isn't great, but it will do.
So if Skype doesn't work, consider SIP.

gprs dont connect 2 phones
it's only a internet connection
it's transparent to both devices if
they talk to a phone or a pc
the only way 2 phones maybe can talk data with eachother is the
old data gsm which is limited to 9600Kboud which is much much slower then even gprs

SIP internet calling etc
Can someone help me please. You know the internet calling option on WM6, how for the love of money do you use it. I got skype which i use but i got no idea what this internt calling option is for because i dont know how to use it. HELPPPPPP PLEASEEEEEe

Internet calling is for using witha SIP server such as FWD or an inhouse Asterik/LCS box.

T-Mobile Tech Support Really Sucks...

Man I really hate T-Mobile's tech support. I called them to ask a simple question:
If I cancel my Total Internet Package which is just 20$ more on by phone bill that I don't really need to be spending, will I be charged for using the WIFI on my phone when I am at home?
I have Comcast cable internet at home and can pick up the router's signal with my MDA even with the sim card out and browse the internet.
They turned around and told me that I would be charged per Kb if I canceled my Total Internet Package and then used my WIFI to pick up my home internet service.
By the way this was T-Mobile's Windows Mobile Department that told me this...
-------------------------------------------
Ok now I have 2 questions for all of you.
Is what T-mobile told me true?
Is there a cheaper way to get unlimited GPRS internet than T-Mobile's $19.99 Total Internet package?
The only time I use my GPRS is to update WeatherPanel and when I am using the OZ Instant Messenger. All other time I spend on the internet is with WIFI turned on and GPRS turned off.
Please, all help will be greatly appreciated and well received.
Thanks in advance, your friendly neighborhood computer geek, Dan.

Well I hope I can help answer your question somewhat.
I do not pay for the GPRS service through Tmobile, I try not to use it at all. If I pull data through it then I am charged. But if i use a wifi hotspot then Tmobile will not charge me. In truth they should have no way of telling if and when I use a WiFi connection. The reason the rep told you this was really a twisting of the truth. He can probably get away with telling you this because it will cut your access to Tmobile HotSpots which you get access to with the data plan. Sneaky sneaky bastards, you should post this little tale on http://consumerist.com/ .
To answer the second if Tmobile is your carrier then NO I dont believe you can get GPRS data from another carrier. Unless your phone is sim unlocked and you choose to use another carrier to get your data through, but this will need you to switch sims out. Either way your gonna pay for it. I would hold out till 1-2 quarter of 2008 Tmobile will start its HSDPA role out, providing upwards of 3Mbps for data. Of course you will need a phone capable of HSDPA, but such is life.
If I am uninformed of another method maybe someone here will be so kind as to enlighten us.

ritalin said:
Well I hope I can help answer your question somewhat.
I do not pay for the GPRS service through Tmobile, I try not to use it at all. If I pull data through it then I am charged. But if i use a wifi hotspot then Tmobile will not charge me. In truth they should have no way of telling if and when I use a WiFi connection. The reason the rep told you this was really a twisting of the truth. He can probably get away with telling you this because it will cut your access to Tmobile HotSpots which you get access to with the data plan. Sneaky sneaky bastards, you should post this little tale on http://consumerist.com/ .
To answer the second if Tmobile is your carrier then NO I dont believe you can get GPRS data from another carrier. Unless your phone is sim unlocked and you choose to use another carrier to get your data through, but this will need you to switch sims out. Either way your gonna pay for it. I would hold out till 1-2 quarter of 2008 Tmobile will start its HSDPA role out, providing upwards of 3Mbps for data. Of course you will need a phone capable of HSDPA, but such is life.
If I am uninformed of another method maybe someone here will be so kind as to enlighten us.
Click to expand...
Click to collapse
I figured T-Mobile was full of S**T... I know I can access the internet via WIFI even without a sim card in the device. I only use it at home or in hospitals anyway. Like I said though, the GPRS for me, is just for WeatherPanel. That's why I am trying to find a cheaper way...
Thank you for your help though. Not the answer I was hoping for but very grateful non the less.
Dan.

You won't get charged for using wifi. If weather panel is all you really use GPRS for then go to the 5.99 plan. That's what I use and have no problem using weather panel or even browsing the web. The other day I even streamed video over it, although GPRS is way too slow to be any use for that but I wanted to see if it worked. The only apps that I know of that do have problems are mostly IM apps since they have most of the ports that those programs use blocked on the 5.99 plan.
Just realized that you said that you use OZ IM, I'm not sure if that will work or not, I can't seem to get it to work with WM6.

You will not be charged per kilobyte, whoever told you that was either new or retarded. The only difference you will see is that your instant messaging will go thru text messages instead of wifi, charging you per message, to log in, to log out, etc. That's due to the way the OZ instant messaging is written. The 5.99 has been working for a lot of people, but it was a glitch in the system that is slowly being fixed market by market, so don't get upset if it doesn't work for you or if it suddenly stops working, as it was never meant to work. If you connect thru wifi, you won't pay anything as it's your connection thru wifi to your phone's wifi, and the T-Mobile network is nowhere in the mix. Again, the Instant Messaging will be billed as text messages.

johnny12times said:
You will not be charged per kilobyte, whoever told you that was either new or retarded. The only difference you will see is that your instant messaging will go thru text messages instead of wifi, charging you per message, to log in, to log out, etc. That's due to the way the OZ instant messaging is written. The 5.99 has been working for a lot of people, but it was a glitch in the system that is slowly being fixed market by market, so don't get upset if it doesn't work for you or if it suddenly stops working, as it was never meant to work. If you connect thru wifi, you won't pay anything as it's your connection thru wifi to your phone's wifi, and the T-Mobile network is nowhere in the mix. Again, the Instant Messaging will be billed as text messages.
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That is really good to know. Can you tell me or direct me to a thread that explains the real difference between the 5.99 plan and the 19.99 Total Internet Package?

i don't know about the question you had, but I've had the other extreme as far as Tmo's customer support/tech support... always been great to me. Even after 2 refurbs.

Whoever told you that you'd be charged using Wi-Fi was either full of it or was ASSUMING you would then be accessing T-Mo services...why would you? Just use whatever service you use from home.
I use my MDA with Wi-Fi in my house ALL the time and it has NOTHING to do with T-Mobile. It's not EDGE/GPRS--it's a totally different technology, just like hooking your wireless laptop up to your home router.
Furthermore, you can use the Wi-Fi with T-Mobile Hot Spots if you have that subscription with ANY Wi-Fi computer you have--no reason to have more than one Hot Spot account--many hotels now have it, not just Starbucks.
T-Mobile NOW forces you to pay for Hot Spots with Internet Service as a bundle but they are different technologies.
The Internet Service is EDGE/GPRS and that is a CELLULAR service and is programmed into your SIM chip. I use that too. My MDA can hook into eMail and web sites without a Wi-Fi connection via the cell modem. But it's not nearly as fast.
I actually have 2 SIM chips with this service--I got one for my old IPAQ6315, but that's in the MDA. The one in the MDA is in my notebook computer--it has a Cingular Sony Ericsson cellular modem that I got the unlock code for, and put the chip from the MDA in there--I ALSO can use my notebook with EDGE/GPRS, or Wi-Fi (or even RJ45) connections.
I have the eMail for my regular eMail routed to my MDA--no messing with another address. So it's working a lot like a Blackberry as well.
Finally, you asked if there's a cheaper alternative: There is. It's called "T-Zones" and it's T-Mo's WAP service, for $6 or $7/month. It gives you the limited access you get on cell phones, and you already have it with the fancier internet access--click on T-Zones and you'll see it.
Generally, with T-Mo, service is a waste of time till you get to Level 2. But if you get to Level 3, then you get the techs that really know their business. The PDA support can be similar. But you got to jump through a lot of hoops to reach that level and that can take 30-45 minutes on the phone. Be persistent.

dharvey4651 said:
That is really good to know. Can you tell me or direct me to a thread that explains the real difference between the 5.99 plan and the 19.99 Total Internet Package?
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Click to collapse
the 19.99 plan gives you your actual connection to the GPRS/EDGE(and in 4 test markets 3G! T-Mobile bought a whole lot of 3g network up recently.) network (internet2.voicestream.com), by connecting thru this route you are given access to the ports required to get to full websites, as well as email servers, etc.
the 5.99 plan is your basic wap access, t-zones and other wap sites. It's what is used by motorola's, samsungs, basic phones. Gives you access to your account information from T-Mobile's wap sites (but not on an mda running less than wm6 and having had the tzones applett installed), accuweather's website, and other wap websites. By connecting thru the wap APN, you are directed thru a filter that doesn't allow you full access to normal websites.
Now, T-Mobile has a glitch in their system where every now and then you get 5.99 internet and your number isn't put into the filter, so the ports that were supposed to be closed off to you never were, and you can browse and email just as if you had the 19.99 feature. The only problem? They know of the glitch and are closing it market by market, which has been taking the better part of 7 months now, but it's not that far from being finished.
Almost all programs you have installed on the mda that are third party will default to what ever internet connection is available, however, the OZ instant messaging program from the MDA and almost all other T-Mobile PDA's is written specifically to use the SMS (short message system) as the next backup if you aren't connected thru the internet2.voicestream.com, or blackberry.net apn if you are using a blackberry, so if you are connected thru wifi, then you will be charged text for each message.
Hope this helps, if not, let me know.
Johnny