It is too odd... My phone syncs with Push over Microsoft Direct Push, but it will only do it when my office desktop Outlook is open and running. If Outlook at work is closed it will not sync over the air. We are using Exchange 2003 and have the outlook web portal running. I just don't understand why the phone will Push sync over the air only when I have Outlook open on my desktop. Anyone have similar issues or a fix?
could you shed some light on how you've set up/configured your server
That doesn't make alot of sense, unless you have a bunch of client-only rules moving emails into the mail folders you are syncing.
I am using the web address to the web outlook portal on my phone; happens to be https://email.jsinc.com/exchange. I put that in and it automatically shrinks it down to email.jsinc.com.
It then connects and asks me for a login and password. I give it my domain username and password and presto it works. Downloads mail, contacts, calandar, tasks, etc. This works all wirelessly, as long as my outlook client on my work desktop is open and running- phone is NOT plugged in over USB, bluetooth, Wi-Fi, etc. Strickly over Edge wireless.
BUT if my machine at work is turned off, or Outlook application is closed, it will not connect wirelessly. Even if I try to do a manual sync on the phone it comes back with nothing- no errors, just no mail. I THINK it says there are messages there, but refuses to download the headers- I only know this because it gives me the correct number of messages that are new during the ActiveSync, but none of them are downloaded.
Once I open up Outlook at work, then presto my mail all syncs up like it should.
I did more digging and on our Exchange 2K3 box, I have
"Enabled user initiated sync" checked
"Enable up-to-date notifications via SMTP and Text Messaging" checked
"Enable notifications to user specified SMTP address" checked
"Enable Direct Push over HTTP(s)" checked
Under Outlook Mobile Access:
"Enable Outlook Mobile Access" Unchecked
"Enable unsupported devices" greyed out
BUT
Under my Active Directory User Profile/Exchange Features I have these items enabled:
Outlook Mobile Access
User Initiated Sync
Up-to-date Notifications.
That tells me things are where they need to be, and that the "All users" enable for Outlook Mobile Access is disabled, but MY outlook mobile access is in tact.
Are you storing all of your email, contacts, etc in a local PST file on your PC, or are you leaving your data on the server?
Do you have an AKU2 ROM? If not, it will be performing the sync through your activesync profile on the desktop, and not directly with the server (which sounds like your problem).
I am storing everything online, no pst files.
I am running version 2.24 ROM w/Cingular 2.25 Radio Rom, downloaded from someone that started with a "x" he makes clean ROM's, over on Howards Forums- sorry forgot the name. That is version 2 right, I have a Microsoft Direct Push button on my Connections window
Ok, I am fairly confident I know the solution but I have questions:
1) What user ID are you using to log into the server? Are you using xxxxxxxx or are you using [email protected]? Meaning, are you only using your Windows login name, or are you using your email address?
2) What is your DOMAIN option set to? Is that the EXACT same domain your desktop shows when you log in?
I bet your problem is that you are logging in with your email address and not just your windows login, or you are using your email domain and not your windows domain name.
when I log into the system is it like this:
jsi\treminga (domain then \ username) Even over the web the login is formated just like that above.
Regarding the Domain piece, I have my username as just treminga, password as my password and under domain i have "JSI"
It does login and retrieve my mail over the air, just seems that I need to have my desktop Outlook open to do that, which I think is weird. I have setup my server source from both my desktop active sync AND just on the phone, does not seem to matter, still seems to need my Outlook open to act as a gateway almost- but over the air? Odd
hackths said:
when I log into the system is it like this:
jsi\treminga (domain then \ username) Even over the web the login is formated just like that above.
Regarding the Domain piece, I have my username as just treminga, password as my password and under domain i have "JSI"
It does login and retrieve my mail over the air, just seems that I need to have my desktop Outlook open to do that, which I think is weird. I have setup my server source from both my desktop active sync AND just on the phone, does not seem to matter, still seems to need my Outlook open to act as a gateway almost- but over the air? Odd
Click to expand...
Click to collapse
So on the phone you have:
User name: treminga
Password: xxxxxxx
Server: email.jsinc.com
Domain: jsi
Is that accurate? Can you log into Outlook Web Access without having outlook open on your desktop? When you log into Outlook Web Access, what do you put in the user name box?
This is all correct:
User name: treminga
Password: xxxxxxx
Server: email.jsinc.com
Domain: jsi
I can login from anywhere to my Outlook Web Access, my machine at work can be shut down completly- ie no Outlook open. In the Outlook Web Access I put my user name in like this: jsi\treminga (this is no seperate Domain blank in the login and password window that pops up). It will NOT allow me to connect if I just type "treminga" into the field over Outlook Web Access.
If my settings above were not correct, wouldn't it not allow me to connect? I assumed my login and password stuff was correct since I can download e-mail, contacts, etc and sync them, but only if for some reason my desktop Outlook application is open.
I am curious if you have forms based authentication enabled on your Exchange box. I am guessing no since you do not log in with your full email address to OWA.
Have you tried logging in on the phone using jsi\treminga vs just treminga?
To answer your question about it not allowing you to connect with incorrect settings, I have seen exactly the problem you are describing on my Exchange box, and we determined the problem was that on the phone the user name field had the full email address ([email protected]) instead of just the user name. Once that change was made OTA on the phone started working again without outlook being open on the desktop.
I can't explain why, except to offer this one word answer: Microsoft.
If slacker solution does not work, maybe you could confirm that you have SP2 on the Exchange box
If slacker solution does not work, maybe you could confirm that you have SP2 on the Exchange box
Should I remove the JSI part from the domain entry... ie which should I use
username: jsi\treminga
password: ********
Domain: (left blank)
or
username: jsi\treminga
password: ********
Domain: JSI
SP2 isn't required to do OTA activesync, just for the push. So the problem he is having would not be altered by installing SP2 I don't believe.
Also I should have the SSL box checked right? Since my Outlook Web Access site is: https://email.jsinc.com/exchange (SSL because of httpS) right?
Ok I deleted my server source and readded it, I could not add it WITHOUT something in the domain section. But if I put in the JSI in the domain section, and the user name was jsi\treminga it would jsi\jsi\treminga in the error and would not connect. How can I bypass the domain box? It seems to add the jsi\ with the "domain box", so adding it to the username makes it redundant.
Related
I cannnot acces to my email un gmail.
I'll really apprecaite if somebody can give me all parameters
I have 3 Gmail invites available
I was able to access my Gmail on XDA II. I now have an XDA IIs with 2003 se. I used the same parameters as on the XDA II 1.72 but I am unable to access my gmail. It seems to log on but stops in the downloading process.
Sorry, but I just realized that the problem I was having with my gmail account was not due to using 2003 se but because apparently (I don't know how) the settings on my gmail account had changed.
Here are the instructions that helped me from http://www.pocketpchow2.com/archive/2004_11_14_index.html
Update: Using Gmail from Pocket PCs
Earlier I had written here about how Google has started providing POP access for their Gmail email service. This week my account was enabled for POP access, and since then I had been trying to get it working with my Pocket PC. My efforts had been stymied by an error stating that email could not be downloaded to my mobile device. Today thanks to some assistance from Ed Hansberry got it to work. The trick is to enable POP only for new mail rather than for all mail.
If you have a Gmail account and want to access it using your Pocket PC, here is the information that you need:
Your userid and password is the same as what you use to access Gmail via a web browser
The incoming mail server name is pop.gmail.com
The outgoing mail server name is smtp.gmail.com
You need to configure the account so that the Outgoing e-mail server requires authentication
The account also requires an SSL connection
If you read Google's instructions for setting up an account you will notice that they specify port numbers for the incoming and outgoing mail servers. The numbers they provide are the standard port numbers for SSL access, so all you need to do is configure the Pocket PC account to use SSL.
You specify the authentication and SSL connection information on the 2nd account options screen. To access that screen tap Options on the fourth E-mail Setup screen and tap Next to display the Options (2/3) screen.
Since Gmail is free and provides 1 GB of online storage for email, it is a very useful email service. What makes it even better for Pocket PC users is that it requires SSL, which encrypts all your email as it travels between your Pocket PC and Gmail's servers. Keep in mind that when you use regular email servers that don't use SSL via a wireless connection, your email is floating through the airwaves in clear text. That means that anyone with the ability to capture wireless traffic can see the contents of your email. I highly recommend that since most people access email via wireless connections today, they use some form of encryption, whether that is provided by VPN or SSL.
I have done a search on this site and HOFO and cant seem to come to a solution. I'm about to go crazy.
I know my company uses Microsoft Exchange. I also have webmail access for my email as well as VPN access.
At this point, I'm unsure what to do with all of the info. I was hoping some of you could help me out. I am on yahoo messenger as curiosity7277466 or I am definitely open to calling you or talking via email. I have been really looking forward to making this work. Hopefully someone here can make my first post here a success. Thanks!
Rudy
it's pretty easy.
*IF* your company has an Outlook Web Access (OWA) Email Server setup so that you can access webmail from the net, you should be able to setup your outlook/exchange email as well.
I bought my 8125 a few nights ago - and while sitting in the store, entered my OWA info and, boom, had my contacts, email, etc. within a few minutes.
Open ActiveSync on your device and click on menu/configure server.
enter your server email address - it should be in the format of mail.doman.com. so, for example, it could look like one of the following:
mail.xda-developers.com
inetmail.yourcompany.com
The point is it will use the same web address that you use for webmail from outside the company. If you use https://mail.xda-developers.com to gain access to your OWA, you'll use mail.xda-developers.com as your server address. You'll likely need to select the SSL connection.
Hit next.
Your use name is your Active Directory user name. The password is your corporate password; and the domain is your AD domain.
You may typically know your user credentials as domain\user name, yet you do need to keep the separate on this screen. Enter user name, passowrd, and domain. Click on the save passwork box.
Hit next. Select your preferences and hit finish.
that's it. you're done.
enjoy.
The key question is which version of Exchange is being used, and what has been exposed to the Internet.
Browsing to Outlook Web Access is the usual clue. Exchange 2003 OWA looks very different from the previous versions - it is very similar to Outlook.
First thing I would try is OMA - Outlook Mobile Access. You can try it from a desktop before you start playing around with your handheld.
https://servername.domain.com/oma
You should get a prompt with username and password.
Enter your username in the format of domain\username and then your regular domain password.
You should then get a list of options in plain text. You can now read your email etc.
Move over to your handheld and enter the same URL and the same thing should happen.
If that doesn't work then you will have to speak to your Exchange administrators to see whether the options have been enabled. There are a number that aren't enabled by default which can stop OMA working.
As Exchange Active Sync works through the OMA virtual directory, if OMA doesn't work then I would be surprised is EAS works.
Exchange ActiveSync setup is as previously posted - but without support enabled on the server, it will never work.
Simon.
The best bet is for you to call your help desk. They may not know but they could probably open a ticket to the Exchage team and you will get a correct answer from them.
There are many different ways to expose the Exchange Front End server to the internet that just guessing will drive you crazy. Some companies expose the whole exchange web directories and other only expose OWA
With all the Firewall Settings Web Proxies and ISA configurations out there it will be hard to tell if you can use Active Sync.
URLs follow this method of connecting to the different IIS Web inerfaces of Exchange
mycompany.domain.com/exchange = OWA
mycompany.domain.com/OMA = WAP based OWA
mycompany.domain.com/ActiveSync = is for ActiveSync
So they have to expose ActiveSync to allow you to use it.
[/img]
Since I've had this phone I've failed to sync with the Sync Centre. It just results in errors every time.
However, because I will be syncing everything that will be on my exchange server, how can I set up this exchange server on the X1? I don't mean the email address only, I need it to connect to my exchange calender, contacts, mail - everything.
I sync to my exchange server via mail2web with no problems - keep in mind if you are syncing to a pc as well you need to select only one location for calendar & contacts.
Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?
I'm getting this error.. 0x85010014
Jammy2 said:
Isn't it possible to put in the exchange server details directly into teh phone without using 3rd party software?
Is it true that vodafone have removed the exchange feature from their handset?
Click to expand...
Click to collapse
you don't need 3rd party to set up exchange activesync, it's out of the box.
Jammy2 said:
I'm getting this error.. 0x85010014
Click to expand...
Click to collapse
this is relating to the SSL. Either you have setup an activesync w/o SSL connection, or your PDA clock might be wrong that makes the SSL certificate invalid.
That's assuming your exchange server side is okay.
I've just discovered that everything part from mail will sync if I don't specify my exchange in Vista. When I do that's where the errors show up.
As for exchange on the phone, I will get "network waiting" when I disable SSL. This actually appears to be an issue with many WM devices. What do you mean when you say my clock might be wrong?
The simple Version:
Authentication inside of Active Directory runs over "Tickets" for every User. If the clocks between 2 Ressources are too tifferent, the Ticket becomes invalid, cause the time is an important component of the encryption.
The savest way is to let the phone sync its clock with the exchange server - after Active Sync configuration
For doing this you only need working SSL-encrypted "Outlook Web Access" and your Exchange account have to be "Active Sync"-enabled (an admin has to do this).
Windows Mobile shows you all information yout need to set Active Sync up.
Ah, so the exchange server needs to be active sync enabled?
At the moment I am syncing everything from outlook on my pc, not directly to the server as the device was designed to do
Mine works with my Exchange 2007 server without a problem, out of the box. I just entered my server address, my domain username and password.
Are you sure the server is set up correctly. The exchange server has to have OMA (Outlook Mobile Access) set up. Are there any other devices syncing with the server correctly? Is port 443 open?
Something to note I had to install the security certificate of the server on my phone before it could sync.
I use mine with an Exchange 2007 too. After installing the server
all the necessary features are turned on automatically:
- OWA (Outlook Web Access - website)
- OMA
- Active Sync user role for every account
The OWA-website has to be accessible for public. And the server certificate (for SSL) has to be installed if it is selfsigned
(it is if your browser shows a certificate warning on computers
outside of the company network). Copy it from the browser to
your phone and (double)click it for install. Alternativly ask your network administrator for help.
If the cert is bought from an official worldwide trusted cert
seller like thawte or verizon this should not be neccessary.
hi to everybody,
kindly tell me how to configure the outlook email in my htc touch2.
i'm using my company email id. is it possible to configure company email id in outlook settings. its showing "sync error".
kindly help me
I have made it for my company Exchange server. I put my [email protected],com, then put my pass, i dont put domain name, only server address: mail.company.com.
After that it must ask you what do you want to sync and will begin syncing. If that doesnt work for you, you may have problem with connection settings.
Sync Error sometimes also happens if you don't have the certificates installed. Try installing the certificates and sync again.
Server address
to find your your server address,
Connect up to your company email via VPN on your PC, go to your inbox and the address in the address bar e.g.
https://***companyservername***/Remote/default.aspx
is your server address
setup your VPN on your phone as well, and you should be ready to go
Si86
Find out the public IP address of your company's mail servers (ask your administrator), use that as the server address.
You may have to ask your mail administrator for some assitance, it depends how they have set exchange up. The good thing is, it's only a few configuration changes, unlike having to buy and install new software like you would with Blackberries...
I hooked mine up to my webmail server
and i did my gf's like this too
If you have company webamail you can input the url as your server address (assuming this has beenset up)and use your AD usenrname and password.
Dont spam me saying move to Gmail some of us still use both. Tried and test on Villainrom 1.4.4, working a treat.
ActiveSync Set-Up for Hotmail Access
• If your device supports only one profile of ActiveSync, delete the existing ActiveSync profile on your device if you already use it
• Enter the following:
URL - m.hotmail.com
Username - Enter full name with domain info, e.g. [email protected]
Domain - Leave blank put \[email protected]
SSL - Enabled
Certificate - Accept the SSL certificate when prompted
Mail, Contacts, Calendar, Tasks - All can be enabled.
Full details
http://windowslivehelp.com/solution.aspx?solutionid=46bd910c-ed99-497d-80d7-ab8b11237ed0
Would be excellent as mine has stopped pushing consistently recently and only works when it feels like. Does this now work for you? I have a .co.uk address and run rooted 2.1 stock.
Sent from my HTC Hero using XDA App
I have not test it on Android 2.1 but it is working with .co.uk addresses
I let Gmail get my hotmail, and label it as such, and even reply from Gmail as from my Hotmail account.
Does the Hotmail ActiveSync also sync calendar events?
Yep and contacts