(Bare with me, this IS wm6 related)
Okay, so i got this qtek 9090 from a trade online, and the owner pointed out that he had used it for some time now and it worked without problems.
However that seems not to be my experience. At first I was a little worried that it did not came with a charger.. Only a USB cable. No worries i thought, I will just charge it through USB. Now I have had some experiences where phones wouldn't charge from some of my computers, apparently because of some boards that put out lower amps than others. However I knew atleast one computer should have no problem charge ordinary cell phones.
So i plugged it in, and to my worries the battery kept going down... Untill the phone was dried from power and everything got lost again.. and again.. and again.. It seemed a little odd that it apparently deleted everything each time, since the backup battery indicated 100%.
So at last it went into flightmode and I shut it down with the powerbutton and let it be connected.. The first many hours nothing happened.. But suddenly, when i did an occasional check, it said 3% battery. I went to sleep and the next morning it was fully charged. I used it all day in school and it held its power real fine.
Now I got the feeling that this probably was caused by the low amp output from the computer, making it unable of charging to the extend where the phone would still be able of running whilst charging. So i figured i would order a 220v (the powercurrent here in Denmark) -> 5v USB that outputs 700mA, to make a quicker charge.
Well, to day I was gonna receive that adapter, and since I'd read that the wm6 apparently draines the battery some bit, I waited untill today to upgrade to wm6.
I upgraded and everything truely runs quick and stable. But when i recieved the adapter and plugged it in, i was horrified. The power kept going down, as I had experienced when it was plugged into USB.
Now my girlfriend really wanted to play bejeweled on this thing, so she did and then shortly afterwards we took a few hours nap. I had her plug it in the new adapter to charge it. When i woke up i saw the screen blinking.
I could se it was rebooting over and over again, as it had done the first time it completely lost power..
Now besides that extremely annoying charging problem, I now had another concern....
The boot screen shows NONE next to the R and the G.
Next to the D is the wm version displayed.
Any help would be greatly appreciated.
red LED?
Hm.. By doing a hard reset it shows numbers next to R and G again.
It continuely reboots, display boot screen, shuts down, LED is red, reboots, displays boot screen, shuts down, LED is red again and again.
If i hard reset it some times it will at one point stay off, but the LED still lights red.
And now I question wether 700mA is even enough for charging the BA?
1. Higher power given by power supply does not mean, you will get faster charging
2. If you use WM5/WM6 and have Bluetooth turned on, device turns on every few minutes (bug/feature of the driver needed to keep Bluetooth running: look for BigMike's fix for more information). If your deivce is set up to turn off after long time (for ex. 5 mins), battery might drain out in half a day.
3. Check power settings (delays for device power down etc.)
4. In WM6 be sure, that audio manager is not running (prevents device from deep sleep, allows only screen shutdown)
5. If battery shows up 100% and after disconnecting device discharges in less than 2h being turned on all the time (wifi, bt, phone, screen all the time turned on) it means, that battery might be worn. Consider exchange.
R and G showing NONE is normal in WM5/WM6 because of bug (unfixable for now) in the device and it's incomatibility with this OS: after turning on from power down (taking battery out or total discharging) make soft reset just when R NONE G NONE shows up on the screen. Everything will be normal.
jakubd said:
1. Higher power given by power supply does not mean, you will get faster charging
2. If you use WM5/WM6 and have Bluetooth turned on, device turns on every few minutes (bug/feature of the driver needed to keep Bluetooth running: look for BigMike's fix for more information). If your deivce is set up to turn off after long time (for ex. 5 mins), battery might drain out in half a day.
3. Check power settings (delays for device power down etc.)
4. In WM6 be sure, that audio manager is not running (prevents device from deep sleep, allows only screen shutdown)
5. If battery shows up 100% and after disconnecting device discharges in less than 2h being turned on all the time (wifi, bt, phone, screen all the time turned on) it means, that battery might be worn. Consider exchange.
R and G showing NONE is normal in WM5/WM6 because of bug (unfixable for now) in the device and it's incomatibility with this OS: after turning on from power down (taking battery out or total discharging) make soft reset just when R NONE G NONE shows up on the screen. Everything will be normal.
Click to expand...
Click to collapse
AFAIK the lower the mA output, the slower the charge period.
I have had wifi, bluetooth, beam off. I've set shutdown to 2 minutes. I've set it to low brightness and etc.
As i mentioned it had no problems going a whole day of usage in school.
Didn't know about the bug in wm6 that makes only the screen shut off, but at the momemt i can't even boot the device, apparently because it has no batterypower. And having it connected to the charger makes no real difference (other than it will display the bootscreen and perhaps even the Windows Mobile welcome screen thing, for a few seconds.. then go dead again.)
I've had it in the charger for about an hour or two, still not enough power to boot it up.
It feels like it's just not charging sometimes.. And other times it will charge just fine.
Found out about the reset to solve the NONE issue, but i still don't know what it means that its LED is red all the time?
Even 500mA is enough for sure, as charging from USB works fine.
Device will shut down soon after turning on if there is not enough power in battery, even it if is charging. Leave it charging (amber led on the right) for some time. RED led means low battery and no charging (AFAIR).
jakubd said:
Even 500mA is enough for sure, as charging from USB works fine.
Device will shut down soon after turning on if there is not enough power in battery, even it if is charging. Leave it charging (amber led on the right) for some time. RED led means low battery and no charging (AFAIR).
Click to expand...
Click to collapse
Hmm, i see. I just don't understand why it's not charging then :/
trylleklovn said:
Didn't know about the bug in wm6 that makes only the screen shut off
Click to expand...
Click to collapse
This is not a bug - thanks to this you can still listen to your music keeping device with screen turned off, when you don't need it to spare battery.
trylleklovn said:
Found out about the reset to solve the NONE issue, but i still don't know what it means that its LED is red all the time?
Click to expand...
Click to collapse
Red LED (right one) means low battery, no charging. To charge this led must be amber. Details - you must look for manual.
jakubd said:
This is not a bug - thanks to this you can still listen to your music keeping device with screen turned off, when you don't need it to spare battery.
Red LED (right one) means low battery, no charging. To charge this led must be amber. Details - you must look for manual.
Click to expand...
Click to collapse
Okay.
It's odd still. When i connect the charger the right LED starts to light red.
If it means that its not charging, there must be something wrong, since it only happens when connecting the charger..
it can be amber or red. Those are different colors and meaning.
You can confirm it charges touching the battery - it becomes slightly warm after some time.
jakubd said:
it can be amber or red. Those are different colors and meaning.
You can confirm it charges touching the battery - it becomes slightly warm after some time.
Click to expand...
Click to collapse
I KNOW that, but it is not going amber. It stays red all the time.
Found this thread that discusses a similar problem; http://forum.xda-developers.com/archive/index.php/t-233782.html
Apparently it shows RED light all the time if the battery is dead.. However i hardly doubt that the battery, which could power the phone just fine for and entire day, should be dead.
However, one suggestion in the thread was to take out the battery for some time and then try again. So I will do that for now.
Behavior has changed a bit now..
The LED is still red when i connect the charger. However, if i try to turn it on following happens:
Boot Screen shows for a couple of seconds...
Windows Mobile startup screen appears and the LED changes to orange/amber..
After a few seconds the screen turns black and the LED changes to red again...
And then after a few more seconds the boot screen appears again and everything is repeated, over and over.
If I disconnect the charger the boot screen appears, the wm startup screen appears, this time with a flashing red LED.. shortly after the phone turns off.
trylleklovn said:
Behavior has changed a bit now..
The LED is still red when i connect the charger. However, if i try to turn it on following happens:
Boot Screen shows for a couple of seconds...
Windows Mobile startup screen appears and the LED changes to orange/amber..
After a few seconds the screen turns black and the LED changes to red again...
And then after a few more seconds the boot screen appears again and everything is repeated, over and over.
If I disconnect the charger the boot screen appears, the wm startup screen appears, this time with a flashing red LED.. shortly after the phone turns off.
Click to expand...
Click to collapse
I've seen this problem before. The charger is not putting out enough power to both charge and boot the BA. So what happens is that it starts charging enough to start boot, but as soon as it has enough power to start the boot, it immediately drains it by starting to boot with screen at full brightness.
What I do in this case is to try to catch it just as it starts to boot and turn the backlight off by holding down the power button for 5 sec. This turns off the backlight so there is less drain and the thing can boot up and start charging.
All in all, its a pretty stupid bug but what the hell, there is a solution to it.
Good luck.
motisu said:
I've seen this problem before. The charger is not putting out enough power to both charge and boot the BA. So what happens is that it starts charging enough to start boot, but as soon as it has enough power to start the boot, it immediately drains it by starting to boot with screen at full brightness.
What I do in this case is to try to catch it just as it starts to boot and turn the backlight off by holding down the power button for 5 sec. This turns off the backlight so there is less drain and the thing can boot up and start charging.
All in all, its a pretty stupid bug but what the hell, there is a solution to it.
Good luck.
Click to expand...
Click to collapse
This seems to work atm. (just a few seconds since it successfully booted)..
Does this mean that the device really cant charge if its not "on" ?
(I can see its booted and the LED is now orange. If only it will stay this way untill it has been recharged further ))
trylleklovn said:
This seems to work atm. (just a few seconds since it successfully booted)..
Does this mean that the device really cant charge if its not "on" ?
(I can see its booted and the LED is now orange. If only it will stay this way untill it has been recharged further ))
Click to expand...
Click to collapse
It can charge when it is off. BUT... When its off, its not really off... It has to finish booting and then you can turn it off. Then it will charge faster as it only has minimum drain on the battery. As I said before, its a stupid design.
motisu said:
It can charge when it is off. BUT... When its off, its not really off... It has to finish booting and then you can turn it off. Then it will charge faster as it only has minimum drain on the battery. As I said before, its a stupid design.
Click to expand...
Click to collapse
Well we can certainly agree on that
So does the phone also basicly use to much power to be used and charged at the same time? Which would explain why it seemed to lose power even though it was connected to the charger.
Although it still doesn't add up for me, as at one point i was playing a game on it, while charging and then it charged real fast, where you would expect it to use more power
Oh well, if only it keeps charging now i'll be glad
trylleklovn said:
Well we can certainly agree on that
So does the phone also basicly use to much power to be used and charged at the same time? Which would explain why it seemed to lose power even though it was connected to the charger.
Although it still doesn't add up for me, as at one point i was playing a game on it, while charging and then it charged real fast, where you would expect it to use more power
Oh well, if only it keeps charging now i'll be glad
Click to expand...
Click to collapse
I have found that if you only use the USB cable to charge, it takes much longer (if at all) to charge if it is on. Thats why I bought cradles that have external power suppies as well as the USB sync cable. With this configuration, it gets to full charge in about 90 minutes.
Hm.. yeah.. I let it charge for some time, until it shut down and the LED changed to red again.. The same thing has happened about 3 times now.. If I try to navigate it with the brightness off it will shut down after a few clicks..
Seems like either the battery is completely dead or it's simply not charging.. :/
Think i have to buy a new battery and a cradle, although i didn't really want to spend money on this phone as i got it virtually for free (through a trade of a w810i)
trylleklovn said:
Hm.. yeah.. I let it charge for some time, until it shut down and the LED changed to red again.. The same thing has happened about 3 times now.. If I try to navigate it with the brightness off it will shut down after a few clicks..
Seems like either the battery is completely dead or it's simply not charging.. :/
Think i have to buy a new battery and a cradle, although i didn't really want to spend money on this phone as i got it virtually for free (through a trade of a w810i)
Click to expand...
Click to collapse
Get it to orange and then push the power button (short push) to turn it off (not long push which only turns off the backlight). Then let it charge for an hour or 2 (or even all night). By then, it should work OK.
motisu said:
Get it to orange and then push the power button (short push) to turn it off (not long push which only turns off the backlight). Then let it charge for an hour or 2 (or even all night). By then, it should work OK.
Click to expand...
Click to collapse
Yeah, i tried that. As soon as i press the power button it goes to red again.
Update..
A litte update (i might as well document everything I find out here, if anyone should run into a similar problem).
Now, I've had the device connected to the charge for some time now.
What happens is that the device boots up, automaticly dimms down to no light (since i once had hold down the power button, to dimm down light).
Then it boots up, and i can see everything running.
I can navigate to the battery status menu, which shows
Battery: 0% (charging)
Backup battery: 25%
After a few minutes the device shuts down, and the LED goes red again. But after about a half a minute it will try to boot up again, and it goes through everything again.
What I've noticed is that the backup battery slowly increases, and while im writing it has gone all the way to 75%. The good thing about this completely automatic procedure is that it apparently slowly charges, at least, the backup battery.
My theory is that the backup battery has first priority in the system, so that the regular battery wont charge untill the backup battery is up. And since the backup battery can't apparently be used for actualy powering the system, the system will continuesly reboot because of lack of power, theoreticly untill the backup battery reaches 100% and it starts to charge the regular battery.
The whole problem seems to be cause by some charging malfunction, so that both batteries has been completely discharged. I hope that by letting it continue to reboot, charge, reboot, charge, etc. it will revive the battery.
I will return with more info tomorrow.
Any suggestions are still greatly appreciated.
Hey guys.
I'm experiencing some problems with my Touch HD. When I get it to start I'm really happy with it and every program runs as it should.
My problem is the battery or something like that. I can have the battery power at 70% one second and the next the phone is telling me to either charge the battery or the device will shut down. I try to start it again but at the start screen it says Battery level to low, your device will shut down.
When I try to charge it the LED under the power button will show a solid amber light, telling me that it's charging, for about 7-9 seconds and after that it will either start flashing between amber and green light or just turn off.
I've tried having it like that over night and try to start the phone in the morning and the same message appear on screen, "Warning! Battery level to low! Your device will shut down!"
Read in some other post about someone who had a similar problem, but not quite the same, and that was resolved by removing the battery, plug in the USB cable for a few seconds, disconnect everything and then put the battery back in and start the phone. This works for me about 30% of the time. When it works the battery shows about 60-80% power.
I've tried a hard reset and I've tried to contact HTC without any success. Any suggestions from you guys, you seem to know almost everything there is to know about these phones.
Thanks.
/Markus
Have you tried keeping the battery out for a day?
When I got my phone, the first 7 charges I turned the phone off and charged it all the the way up (to get the calibration accurate). Now the battery life is excellent, I can use it for couple of days without charging.
You should try returning the phone, seems it is fine software wise. Can you use the phone with the charger in? If yes, then there is probably something wrong with the battery or the hardware that is interacting with the charging.
I've tried keeping the battery out for about 24 hours but it didn't help. I can't start the phone when I have it plugged to the charger. I'm going to return it today and see if they can just exchange the phone in store or if they need to ship it somewhere to be repaired
Thanks anyway.
Sounds like a defective battery to me...
That's a good idea, better to get a new one.
crapforbrains said:
Hey guys.
I'm experiencing some problems with my Touch HD. When I get it to start I'm really happy with it and every program runs as it should.
My problem is the battery or something like that. I can have the battery power at 70% one second and the next the phone is telling me to either charge the battery or the device will shut down. I try to start it again but at the start screen it says Battery level to low, your device will shut down.
When I try to charge it the LED under the power button will show a solid amber light, telling me that it's charging, for about 7-9 seconds and after that it will either start flashing between amber and green light or just turn off.
I've tried having it like that over night and try to start the phone in the morning and the same message appear on screen, "Warning! Battery level to low! Your device will shut down!"
Read in some other post about someone who had a similar problem, but not quite the same, and that was resolved by removing the battery, plug in the USB cable for a few seconds, disconnect everything and then put the battery back in and start the phone. This works for me about 30% of the time. When it works the battery shows about 60-80% power.
I've tried a hard reset and I've tried to contact HTC without any success. Any suggestions from you guys, you seem to know almost everything there is to know about these phones.
Thanks.
/Markus
Click to expand...
Click to collapse
switch off wifi, install Advanced Config, select all power management enabled
and try again. i also had the situation that my hd took 1550 mA. so the battery was sucked empty within several hours. now everything runs perfect...
Have exactly the same problem
I have exactly the same problem. One moment the phone works and charges fine and the next it shows irratic battery levels and eventually needs to be shut down. Following the shutdown you get the 'Battery level too low' message on startup, right after the Smart Mobility screen. In my case I think the problem mostly started when the phone was either just connected to a PC using the sync cable or when trying to top-up the charge using the wall charger. I also noticed that when the problem appears the plug symbol would appear (indicating it is charging) or sometimes not and then when checking the battery level, the indicators would actually go down sometimes losing 2 or 3 at a time until there is only 1 left and the phone says it needs to shut down. Pluging in the wall charger does not help as the LED indicating the phone is charging only stays on for a few seconds.
Now, I had many trials with removing battery, sim card, memory card or any of those in combination and sometimes these seem to work, but I think the key is the temperature of the phone. Every time I went to the car to drive home, where it was cold, the phone would start charging again, when just before that it would not react to anything all the time I was in the warm office.
I have now contacted HTC and am sending it to their repair centre tomorrow. Hopefully this is recognised as a fault and I will get a replacement. BTW, they arranged for a free courier pickup. Not bad, but the key for me is that the phone is being replaced as I really like the phone.
Update: Got a replacement after 1 week
Got my replacement phone today and hope that this time I have no further problems. I also had to return my previous one with a screen problem (see my post here http://forum.xda-developers.com/showthread.php?t=439410&page=2).
Everything went quite smootly and I liked the offer of a free of charge UPS pickup, so the only complaint I really have is that HTC send me a new phone but no replacement screen protector. Just the original screen sticker (the one with some writing on it) had been stuck on. It was in a bit of state like it had been taken off and put back on several times. I just called them to send me a replacement screen protector, but I don't hold my breath to get one. Probably end up buying it from the website.
I was on my computer when i remembered i has something written in my tablet's notes that was important. I took it out of my bag and noticed it wouldn't turn on, it was out of battery (hadn't touched it for about a week). I just plugged it in the proper asus charger and put it down and went straight back on my computer.
I decide to check on it after 2 hours thinking it would be near or fully charged. I pick it up and noticed it was on a blank back lit screen. I unplugged it and then the screen turned straight off. Wondering if it didn't charge at all i re-plugged it in. There was no google logo (rooted), instead it turn on with a lit black screen and off and repeating a few times and then small thin artifact pixels run across the screen (red, blue and yellowy colours) and then stay at a black lit screen like when i first picked it up. I had just noticed a small buzzing sound while this was happening and still does so when stuck at the screen. I'm pretty sure it was buzzing when i had found it.
I redid what i had done (unplug, replug) and watch to see if it did the same thing. It did. I tried to power it off while it was at the black screen and it did, but then it would turn back on and etc. Same if i tried to enter boot loader or any key combinations.
I've tried disconnecting the battery and reconnecting and same effect (tried it without battery attached also)
I have a feeling it is dead now and i have no other ideas (checked many forums but got nothing).
Any help would be appreciated.
yvgamer94 said:
I have a feeling it is dead now and i have no other ideas (checked many forums but got nothing).
Any help would be appreciated.
Click to expand...
Click to collapse
It's surely hardware failure, have take some humidity or something like that?
Try press power for 60 seconds, if you wont see any Google logo there's some hardware failure you need to RMA ( http://en.wikipedia.org/wiki/Return_merchandise_authorization )
found the fix
I found away to fix my nexus 7. You could be right how it might have a minor hardware fault, live in australia in the high hot tropics (high humidity). I decide just to plug it into my computer usb charger instead of the proper charger since it had a lower max amp output. Against my ear, a much fainter buzzing is still heard but this time, there was nothing. No power, no back lit black screen, just a very faint buzzing. Decided to let it sit just to see what happens. After an hour or so, i decided to press the power button and noticed there was a battery charging signal. To my delight, I'm sure it was in working order now so i powered it on and oh how relieved i was.
I determined that my device might have had a small hardware fault that made it draw to much power from the 2 amp original charger and thus why the tablet could not boot up properly (from battery depletion). Either that or my charger could be bugged to. But the thing is, since it charged to slow from the usb, i plugged in the proper charger and it worked fine. Just have to try not deplete my battery i guess.
Thanks.
Not sure if it is a bug, or if the screen-pinning is actually working to perfection. IMO it works a bit too well for comfort.
Was playing the most recent riptide game, and to do tricks I usually ended up hitting the hardware touch keys, so I turned on screen-pinning to counter that. Well, apparently you don't receive anything from the system (battery low warning etc...) while it is on, AND the system cannot overrule it. Meaning even if the battery goes to 0%, it won't shutdown/poweroff.
The phone literally turned off in a snap, screen flashed kinda weird colours and puff! Off!
When I tried turning it on, the usual multi-lingual red writing saying battery is low appeared and disappeared in an instant, instead of the usual 1-2 seconds being displayed.
I plugged the Dash charger and the red writing appeared instead of the charging symbol. It took like 3-4 minutes charging before the phone "turned on" to display that lightning/thunder image that informs you it is charging. I think dash charging only activated at that point.
Haven't turned it back on yet. Gonna take advantage of this and charge till 100% for the calibration X_X
I think that the red writing when plugging in your charger actually should be a charging message which however is the same like the low power images (there are two images, one called lowpower, one called charging, both contain the same data)
Running the battery down to completely zero can brick your phone. The phone needs a very slight charge to recharge. The system shuts it down very slightly early because of this. You often see people bricking their phone because they completely discharge in recovery.
B3501 said:
Running the battery down to completely zero can brick your phone. The phone needs a very slight charge to recharge. The system shuts it down very slightly early because of this. You often see people bricking their phone because they completely discharge in recovery.
Click to expand...
Click to collapse
yes, discharging completly your battery wont have a positive effect for you - its the other way round.
but if you think you will get a "recalibration" thing or something.. then go ahead and have fun with your placebo effect