Related
Greg Sullivan from Pocketop keyboard in Vancouver Canada is looking for interested parties to develop an IR keyboard driver for our keyboard.
Please write to [email protected]
Thanks
What about your VERY BAD customer service?
Hello, I was quite happy to see your post on the forum. And this is because I AM VERY MAD ON YOUR COMPANY!!!!
I am trying to contact your company to get help in obtaining the drivers for my device, but got no help of any kind.
Shame on your company, as it is advertized as customer friendly, but actually it does not supports it's customers once they paid.
So you have small hardware, with very bad drivers (hanging the XDA I tried it on) and extremely bad customer supports.
:!: POTENTIAL BUYER OF THIS DEVICE - BEWARE!!!!!! :!: DO NOT GET FOOLED :!:
Pocketop
Wojtek
Your response was pathetic mate - Come on - Pocketop do their best in a tough market. At least they had the balls to ask the developers in the community here for support and offer paid work!
Darn, that's better than many of them.
I darn well hope that one of the whinging programmers that's whining about not being able to get a driver for their IR keyboards has put their hand up to help write the thing - AND get paid for it.
Over and Out.
A
I think he has every right to complain, if something is not fit for the purpose it was intended for or the suppliers renege on their promises then they deserve a rocket up the ass.
Any good lawyer around, for an easy case?
Last week I finally got email stating that they are sorry for big delay, and instead of support I have to buy my driver first.
I OBJECT TO THIS - and this is why:
1 I bought the hardware that was advertized as compatible with XDA, and as having drivers for it, tailored for my device.
2 Drivers were supposed to enable working with the device - while they are not really working, as they usually crash the machine when input is provided or simply do not load at all.
3 The drivers included on CD with the device DO NOT WORK AT ALL, and producer is/have been warning customers not to use them, as device will need hard reset. I think this is violation of most basic quality rules.
4 Now I cannot get access to ANY drivers on producers webpage nor cannot get them using customer support, so I state it is IMPOSSIBLE TO USE the device I bought from them.
5 Customer support was not respondin to customer queries for months. They simply ignored any input.
:!: Some people may say -> they are going to develop their drivers now, as they charge for them now - my reply - all new customers should get a big sticker on box saying "You will have to pay more to actually use this device, but buy it already and put on the shelf". All existing customers should receive proper customer support, as they bought the device with promise of having it included
I would agree...he is right. Pocketop keyboards are ok but the drivers are terrible. They use contractors to write them and not just one contractor all the time. I had an XDA waited and waited...I ended up hard reseting my device after that crap driver was installed. Even the release notes of the XDA said don't use the rotational software ... WHAT? Why is it in there then? I see that they removed the XDA driver.
If they are going to be successful then they need to have a programmer on staff. They are even a Canadian company Shame.
Ok Im done now. OH but I read that they are going to start charging $10 for each driver. How universal is that?
Wojtek,
I completely agree with you.
I got the same response from them.
I don't know how much they make from selling drivers, but sure enough that they will lose their reputation, if they have any, and customers much more than that.
Ok gentleman. The guy that made the post about the dual OS iPh**e is not lying! I own a Computer Prog. Company in Kingsport TN that doe sub contract work for Sony Inc. The guys actually called and told my assistant to give me a message about it but I blew it off. They came to my office four times and I finally met with them. This things real. Three of my techs here checked it out and its no joke. Everything the kid said holds up. Weve had it three days now and still dont know alot. Not used to PPC's. We specialize in programming for Sony products, Laptops, Playstation etc. The kid told me about this sight and said some gelp may be available. Heres what weve got so far. On startup it brings up a dual bootloader screen. The htc versions is running amazing. Its running overclocked at 623mhz while the radio still runs at normal rate. This is strange because there is no type of over clocking software anywhere on the device. Also accelerometer is inactive on htc rom. Screen/light sensors work on both. iPhone side. Safari is somehow flash and java enabled. itunes is not here anymore. Its actually registered thru apple for warranty which im sure is void. works on gsm network as well as cdma like it says. now internal time. remember my techs are not ppc specialists. It appears ro have two processors tied into each other. one is original one appears to be custom. also there is some extra wiring tied into the screen running off an unknown circuit board which was def placed there aftermarket style. Also the everything seems to be somehow tied into this circuit board & and the board is a phenomenal custom job. Like I said, we do hot specialize in programming for ppc. I am willing and have rights to send this to an experienced and I mean GENIUS, programmer to work with this. Only condition is you must reside in the US OR CANADA, and you must sign a predrawn contract which you may print off, sign, and scan and email or fax back. It just says you will send it back, working or not. By the way, I contacted the creator of this & the reason it wasnt online or advertised is due to apples long arm. If there pulling hair over icons then theyd draw blood for this. Which brings me to this. NO PICS WILL BE PUBLICLY POSTED. I will email detailed video to any senior member only who honestly believes they can help make this widely available and rip off App** short leash. Im sorry to any non senior member but i dont wana email a video to an apple attorney. So post your thoughts but only serious requests for Photos.
can u email them to me
is it me? or does this person write awfully similar to the other person who started this whole wm6 iphone stuff
Email?
Yes. PM your email add to me & Ill do by Monday, possibly tonight. One of my techs is working on a few extremely detailed vids of External & Internal , pics are to easy to fake & I want no misconceptions about how phenomenal this thing is. I also do not want it released to anyone after I send it to you. So please dont redistribute the vids.
Small Minds or Jealousy
WOW man. I think your right! The T's in both posts are identical! Are you just jealous or to small minded to think someones smart enough to do this? Just because your not talented enough to conceive this idea, doesn't mean it's not possible. Email me the videos ASAP and we'll take a look at it over here at TechRev. Try to get it done by tomorrow please.
If this works. I will get my iphone this week!
THis is a hoax. Don't buy it.
TechRev_Admin86 said:
WOW man. I think your right! The T's in both posts are identical! Are you just jealous or to small minded to think someones smart enough to do this? Just because your not talented enough to conceive this idea, doesn't mean it's not possible. Email me the videos ASAP and we'll take a look at it over here at TechRev. Try to get it done by tomorrow please.
Click to expand...
Click to collapse
take a look at the posts by "technology" in the smartphone threads somewhere. Seems to be the same spammer.
And do you think your 2 posts are what he was looking for in a "senior member"?
Why should it not be posible with dual boot. Apple did it with their computers and said it could not run Windows then someone figgured out how to and they released theire version. now the iphone maybe can do the same. Apple are prob just waiting for someone to do it for them before releasing their own version. Why they wait... well they might not wan't to be the once making it work as it might seam like an attack on MS. And by doing these dual boot they get costumers that are using MS products to swap to Apple because they can us the MS on Apple iPhone or computers. this way Apple gets a part of a market they would not gotten with only their OS running.
but yes I'd like to see some real prof of it working before I will be convinced... but it's possible that it's true. Because Jobs wants a bigger marked
I just find it strange that the videos aren't open not even on a private server and streamed to others...and the posts seem spammish I will point out some inaccuracies in grammar and spelling
Ok gentleman. The guy that made the post about the dual OS iPh**e is not lying! I own a Computer Prog. Company in Kingsport TN that doe sub contract work for Sony Inc. The guys actually called and told my assistant to give me a message about it but I blew it off. They came to my office four times and I finally met with them. This things real. Three of my techs here checked it out and its no joke. Everything the kid said holds up. Weve had it three days now and still dont know alot. Not used to PPC's. We specialize in programming for Sony products, Laptops, Playstation etc. The kid told me about this sight and said some gelp may be available. Heres what weve got so far. On startup it brings up a dual bootloader screen. The htc versions is running amazing. Its running overclocked at 623mhz while the radio still runs at normal rate. This is strange because there is no type of over clocking software anywhere on the device. Also accelerometer is inactive on htc rom. Screen/light sensors work on both. iPhone side. Safari is somehow flash and java enabled. itunes is not here anymore. Its actually registered thru apple for warranty which im sure is void. works on gsm network as well as cdma like it says. now internal time. remember my techs are not ppc specialists. It appears ro have two processors tied into each other. one is original one appears to be custom. also there is some extra wiring tied into the screen running off an unknown circuit board which was def placed there aftermarket style. Also the everything seems to be somehow tied into this circuit board & and the board is a phenomenal custom job. Like I said, we do hot specialize in programming for ppc. I am willing and have rights to send this to an experienced and I mean GENIUS, programmer to work with this. Only condition is you must reside in the US OR CANADA, and you must sign a predrawn contract which you may print off, sign, and scan and email or fax back. It just says you will send it back, working or not. By the way, I contacted the creator of this & the reason it wasnt online or advertised is due to apples long arm. If there pulling hair over icons then theyd draw blood for this. Which brings me to this. NO PICS WILL BE PUBLICLY POSTED. I will email detailed video to any senior member only who honestly believes they can help make this widely available and rip off App** short leash. Im sorry to any non senior member but i dont wana email a video to an apple attorney. So post your thoughts but only serious requests for Photos.
Click to expand...
Click to collapse
on first glance its almost like the post was written from an iPhone or a touch screen winmo device. That said, the likelihood that it is a possible theme customization for the iphone is pretty high and not a modded htc device. Most developers, even the ones that develop themes for iphones, also display their pictures and such. So um...
This is highly suspicious if it is legit, prove it.
Not used to PPC's ????
Well I need some gelp to understand all this....
How could this be possible? He'd need to have the sources for WM6 to port it to the iPhones Samsung processor which is ARM11 unlike the present gen WM6 based Samsung processors which are ARM9. This seriously sounds like its a scam.
Also, why would an apple product NOT have iTunes which is one of the biggest selling points of the iPhone?
I'd be interested to see some pictures including a view of how thick it is, and how large the screen is/how much of the front of the device the screen takes up...
Make No Mistake
Phillips_technology said:
Ok gentleman. The guy that made the post about the dual OS iPh**e is not lying! I own a Computer Prog. Company in Kingsport TN that doe sub contract work for Sony Inc. The guys actually called and told my assistant to give me a message about it but I blew it off. They came to my office four times and I finally met with them. This things real. Three of my techs here checked it out and its no joke. Everything the kid said holds up. Weve had it three days now and still dont know alot. Not used to PPC's. We specialize in programming for Sony products, Laptops, Playstation etc. The kid told me about this sight and said some gelp may be available. Heres what weve got so far. On startup it brings up a dual bootloader screen. The htc versions is running amazing. Its running overclocked at 623mhz while the radio still runs at normal rate. This is strange because there is no type of over clocking software anywhere on the device. Also accelerometer is inactive on htc rom. Screen/light sensors work on both. iPhone side. Safari is somehow flash and java enabled. itunes is not here anymore. Its actually registered thru apple for warranty which im sure is void. works on gsm network as well as cdma like it says. now internal time. remember my techs are not ppc specialists. It appears ro have two processors tied into each other. one is original one appears to be custom. also there is some extra wiring tied into the screen running off an unknown circuit board which was def placed there aftermarket style. Also the everything seems to be somehow tied into this circuit board & and the board is a phenomenal custom job. Like I said, we do hot specialize in programming for ppc. I am willing and have rights to send this to an experienced and I mean GENIUS, programmer to work with this. Only condition is you must reside in the US OR CANADA, and you must sign a predrawn contract which you may print off, sign, and scan and email or fax back. It just says you will send it back, working or not. By the way, I contacted the creator of this & the reason it wasnt online or advertised is due to apples long arm. If there pulling hair over icons then theyd draw blood for this. Which brings me to this. NO PICS WILL BE PUBLICLY POSTED. I will email detailed video to any senior member only who honestly believes they can help make this widely available and rip off App** short leash. Im sorry to any non senior member but i dont wana email a video to an apple attorney. So post your thoughts but only serious requests for Photos.
Click to expand...
Click to collapse
i do not know nor have i ever met this poster, and if he thinks my idea is plausible then i thanks him. now on to other matters; as for the guy who spoke of porting the WM6 ARM9 processor to the iphones ARM11 there has never been a time when a OS complained of having too much resources as i dont think that would be a problem. if you search the threads and read my original post you would see that i threw out a hypothetical and asked if it was possible and then asked if (and gave praises to the intelligence) anyone could do it. then i spoke of dual booting the iphone and provided links where the iphone has been partitioned, jailbreaked and running 2firmware, heck i even threw in a firmware builder link so if anyone just wanted to modify a iphone firmware to be WM6 then they could do that; again all i see you doing is swapping the system files, Mac HD for windows folder etc.
REMEMBER IT WAS A HYPOTHETICAL
Make No Mistake
Phillips_technology said:
Ok gentleman. The guy that made the post about the dual OS iPh**e is not lying! I own a Computer Prog. Company in Kingsport TN that doe sub contract work for Sony Inc. The guys actually called and told my assistant to give me a message about it but I blew it off. They came to my office four times and I finally met with them. This things real. Three of my techs here checked it out and its no joke. Everything the kid said holds up. Weve had it three days now and still dont know alot. Not used to PPC's. We specialize in programming for Sony products, Laptops, Playstation etc. The kid told me about this sight and said some gelp may be available. Heres what weve got so far. On startup it brings up a dual bootloader screen. The htc versions is running amazing. Its running overclocked at 623mhz while the radio still runs at normal rate. This is strange because there is no type of over clocking software anywhere on the device. Also accelerometer is inactive on htc rom. Screen/light sensors work on both. iPhone side. Safari is somehow flash and java enabled. itunes is not here anymore. Its actually registered thru apple for warranty which im sure is void. works on gsm network as well as cdma like it says. now internal time. remember my techs are not ppc specialists. It appears ro have two processors tied into each other. one is original one appears to be custom. also there is some extra wiring tied into the screen running off an unknown circuit board which was def placed there aftermarket style. Also the everything seems to be somehow tied into this circuit board & and the board is a phenomenal custom job. Like I said, we do hot specialize in programming for ppc. I am willing and have rights to send this to an experienced and I mean GENIUS, programmer to work with this. Only condition is you must reside in the US OR CANADA, and you must sign a predrawn contract which you may print off, sign, and scan and email or fax back. It just says you will send it back, working or not. By the way, I contacted the creator of this & the reason it wasnt online or advertised is due to apples long arm. If there pulling hair over icons then theyd draw blood for this. Which brings me to this. NO PICS WILL BE PUBLICLY POSTED. I will email detailed video to any senior member only who honestly believes they can help make this widely available and rip off App** short leash. Im sorry to any non senior member but i dont wana email a video to an apple attorney. So post your thoughts but only serious requests for Photos.
Click to expand...
Click to collapse
i do not know nor have i ever met this poster, and if he thinks my idea is plausible then i thank him. now on to other matters; as for the guy who spoke of porting the WM6 ARM9 processor to the iphones ARM11 there has never been a time when a OS complained of having too much resources as i dont think that would be a problem. if you search the threads and read my original post you would see that i threw out a hypothetical and asked if it was possible and then asked if (and gave praises to the intelligence) anyone could do it. then i spoke of dual booting the iphone and provided links where the iphone has been partitioned, jailbreaked and running 2firmware, heck i even threw in a firmware builder link so if anyone just wanted to modify a iphone firmware to be WM6 then they could do that; again all i see you doing is swapping the system files, Mac HD for windows folder etc.
REMEMBER IT WAS A HYPOTHETICAL
i have to join the BS camp. the least this guy could do would be to put a vid on a private tracker then link to it via tinyurl or something like that. and we could pm him for the torrent info
frasbyte said:
as for the guy who spoke of porting the WM6 ARM9 processor to the iphones ARM11 there has never been a time when a OS complained of having too much resources as i dont think that would be a problem.
Click to expand...
Click to collapse
I'm not going to comment either way on the plausibility of the topic of this thread, but I would like to point out that I can think of several legacy MS OS's that would not run on newer hardware without a patch or just would not run right at all.
i posted this a few days ago...
y'all just bastardizing my idea...
http://forum.xda-developers.com/showthread.php?p=2149033
Read The Original
HostileJava said:
I'm not going to comment either way on the plausibility of the topic of this thread, but I would like to point out that I can think of several legacy MS OS's that would not run on newer hardware without a patch or just would not run right at all.
Click to expand...
Click to collapse
as i said i was taking a shot in the dark when i proposed the idea, but i did provide research and said nothing of the validity of the subject in question
Cynical
Perhaps I am just getting old and cynical, but in my experience most individuals who have risen to any kind of high office or have been successful in business to the degree that our friend suggests have actually mastered the basics of spelling and punctuation.
I have to remind my 11 year old son to remember paragraphs, capital letters and apostrophes - I would expect better from the owner of a 'Computer Prog. Company in Kingsport TN that doe sub contract work for Sony Inc.'
HTC has opened worldwide customer survey for satisfaction with their customer service. I think people (you) should send them your opinion about their services.
Mostly what came to my mind is that they still havent released proper 3D drivers. So what people (you) should do is to send them some opinions about that.
Probably this doesnt suddenly make them release or make drivers but should make them know that people wants those drivers.
Direct URL to survey: http://survey.htc.com/WorldWide/
Use 5min and fill that, ofcourse if you are satisfied then put it there, i dont want to people put only negative, although I cannot think much positive about Touch HD customer service.
HD is/was their flagship, and it doesnt even get winmo 6.5 update or have proper drivers.
This is only for customer service, this would only apply if you'd had a specific problem, they're not interested in our overall opinion of them as a manufacturer etc.
While the service may not be relevant to the graphics driver thing - there is one very important issue EVERYONE should complain about:
Various repair facilities for HTC devices in various countries now refuse to repair device with HARD-SPL installed. They claim changing the software has damaged the motherboard and it needs to be replaced, and they will try charging you for it. Yes, they will tell you this even if it is your screen that is split in half. In other words - complete nonsense. After some lengthy conversations with various people at one of these facilities I learned that HTC sent out a memo to their repairers that devices that are not running stock ROMs software are no longer eligable for fixes of hardware.
Now, of course, it is their good right not to repair issues that were caused by yourself, however, HardSPL does not cause my screen to break in two. They are completely non-related. Also, if their terms said software changes would void hardware warranty (how absurd that may be), that would maybe go somewhere - BUT, they do not state this, at least not the ones that came with my devices (and I have quite a bunch of them).
Is there no end to how low and crappy HTC can go?
(I am seriously considering taking them to court over this)
^yeh, don't think they can get much lower! I'll be serously concidering the switch to Toshiba with Snapdragon...
Even though this was customer service survey, I've still complained about my biggest gripe - Graphics Drivers! It's been a couple of years and they've not released any drivers. That's criminal! I think everyone at XDA-developers should get their voices heard (again!). For me this issue started with Kaiser and now with Blackstone. Sooo Annoyed!!
Yes - it's crazy esp. if the chipsets on the Touch HD etc support it. CorePlayer cannot support the device properly because of it. And don't get me started on the Audio Stutters debacle. Whilst their customer service do reply, their are probably poorly paid back office staff. The problem is with product implementation, product testing - and evidently, repair!
I am hoping that HP release a new phone with a great screen, decent graphics etc. I miss my Ipaq PDA and it not giving me any grief!
fathamburger said:
haha yeah I read the colour cycling post shortly after I posted this and figured it was you
Didnt find it via google, found it via the Dell website via their dell venue pro hashtag which popped up your tweeted complaints plus several others. Not a good sign at all. Hope they will not be selling the same units to us when they become available without addressing the problems, if the delays are a result of addressing the problems they should at least say so.
Even then, I need a phone of my own for development soon. Will have to give up my current one to another developer shortly, hell this is starting to become a very costly platform to buy into since I may have to buy a "stopgap" phone I don't really want i.e. LG quantum if these shortages persist.
Efjay I wasn't trying to spread FUD, rather his is the first detailed post of his experiences on a non-vapourware phone and i'd consider it requisite reading for anyone wishing to make an informed decision.
Click to expand...
Click to collapse
Not sure whats going on, how did this become the first post in this thread?
dotnetnate.com/2010/11/why-windows-phone-7-will-fail-and-i-might-finally-break-down-and-get-an-iphone/
God...people read that thing? pfft...how'd that get on Google so fast?
So this person's impatience and incompetence means that WP7 is a failure?
Can't argue with that logic.
Whats worse is this is the second forum this has been posted in by the same poster that I know of, who knows how many more. Looks like someone's trying to spread the FUD!!!
Actually, I'm feeling a bit clairvoyant myself, here's my prediction - tonight will be dark, tomorrow the sky will be bright in some places and others not so much! Bow down before my awesome future-seeing powers!!!!
I have not heard of the Venue Pro going into the death reboot spiral...
The 'Engineering Sample' issue was pretty covered the day of launch and I believe it was a mistake on their part.
For me, a 16GB phone would be fine, as I really don't use my phone as a media device. I use my phone for internet, email, SMS/MMS and calls.
I would worry about battery life anyway with me using the web a TON on a daily basis and responding to many emails/SMS messages.
Let's see what happens when these are officially put on sale and people start getting them in their hands...
There are some parts of the above blog post though that I do agree with....having your brand new OS on a hardware platform that is about a year old (1ghz Snapdragon proc) is not the best business.
orochidp said:
So this person's impatience and incompetence means that WP7 is a failure?
Can't argue with that logic.
Click to expand...
Click to collapse
Yeah, the fact that I can read and understand what I AM allowed to do based on the terms of of a contract is a *****.
Maybe you should try selling this POS to customers. While yes, Dell royally [email protected]#)('d up - the fact is, MS is to blame for the storage problem. Period. It's not in any way, shape or form a consumer device given the approach they took and as someone who sells technology, specifically MS tech, to clients - guess what - I'm advising them to still the hell clear of WP7 until they actually engineer it properly to have broad appeal. Or would you like me to also get quotes from others at MS that have to evangelize this crap who also think it's a load of BS as well?
Spankmeister said:
I have not heard of the Venue Pro going into the death reboot spiral...
The 'Engineering Sample' issue was pretty covered the day of launch and I believe it was a mistake on their part.
For me, a 16GB phone would be fine, as I really don't use my phone as a media device. I use my phone for internet, email, SMS/MMS and calls.
I would worry about battery life anyway with me using the web a TON on a daily basis and responding to many emails/SMS messages.
Let's see what happens when these are officially put on sale and people start getting them in their hands...
There are some parts of the above blog post though that I do agree with....having your brand new OS on a hardware platform that is about a year old (1ghz Snapdragon proc) is not the best business.
Click to expand...
Click to collapse
The first unit I received, the one that went back to the store, was not an engineering sample. Someone mentioned that I should've written down the revision numbers...but I also had none of the other problems the engineering samples had, e.g. I could connect just fine to my secure wi-fi network. Two types of devices went out, contrary to Dell's public statement. All Dell is claiming is that batteries were mislabled but there are two distinct sets of behaviors, i.e. one is the 'proper' version of the hardware and the other isn't.
nathanysmith said:
Yeah, the fact that I can read and understand what I AM allowed to do based on the terms of of a contract is a *****.
Click to expand...
Click to collapse
You can hit your phone over and over with a hammer if you want according to the contract, it doesn't mean you aren't stupid for doing it.
nathanysmith said:
Maybe you should try selling this POS to customers. While yes, Dell royally [email protected]#)('d up - the fact is, MS is to blame for the storage problem. Period.
Click to expand...
Click to collapse
What storage problem? The one where Microsoft explained what the criteria is for an acceptable card, or the part where they said that they were working with SD card makers to get the proper information on the packaging to let the users know if the card was acceptable to use in the device?
What you did was impatient. You performed an unsupported procedure on a undeveloped feature using a substandard card, then proceeded to blame everyone but yourself. The Venue has plenty of flaws, sure, but I'm not sure what you experienced is anyone's fault but yours.
PROTIP: When modifying hardware on your device, especially hardware noted by the manufacturer to be unmodifiable, unintended issues may arise.
orochidp said:
What storage problem? The one where Microsoft explained what the criteria is for an acceptable card, or the part where they said that they were working with SD card makers to get the proper information on the packaging to let the users know if the card was acceptable to use in the device?
What you did was impatient. You performed an unsupported procedure on a undeveloped feature using a substandard card, then proceeded to blame everyone but yourself. The Venue has plenty of flaws, sure, but I'm not sure what you experienced is anyone's fault but yours.
PROTIP: When modifying hardware on your device, especially hardware noted by the manufacturer to be unmodifiable, unintended issues may arise.
Click to expand...
Click to collapse
Either I didn't clarify it or you didn't read it...but MSFT is claiming, in their stores, that it breaks the warranty if you replace what it shipped with with ANY card - even certified ones. They stated that the Focus is the only one that can have its storage swapped out. So in other words, when those shiny new "Certified" logos get put on the cards - they're useless outside of the focus. So yes - it's absolutely MSFT's fault for going with a storage scheme that is this destructive and allowing devices with such minimal (non-replaceable!) storage to even be on the shelves.
It's not impatient - it's realistic. If a mfg doesn't want someone to change something, to the point where the change is truly catastrophic to the device, then they'd damn well better put a lot more labeling what MOST intelligent people look to modify, although I'd hardly call this a modification. Further - it was working just fine and I'm apparently not the only one to experience power cycling, mine just never recovered from it.
nathanysmith said:
Either I didn't clarify it or you didn't read it...but MSFT is claiming, in their stores, that it breaks the warranty if you replace what it shipped with with ANY card - even certified ones. They stated that the Focus is the only one that can have its storage swapped out. So in other words, when those shiny new "Certified" logos get put on the cards - they're useless outside of the focus. So yes - it's absolutely MSFT's fault for going with a storage scheme that is this destructive and allowing devices with such minimal (non-replaceable!) storage to even be on the shelves.
It's not impatient - it's realistic. If a mfg doesn't want someone to change something, to the point where the change is truly catastrophic to the device, then they'd damn well better put a lot more labeling what MOST intelligent people look to modify, although I'd hardly call this a modification. Further - it was working just fine and I'm apparently not the only one to experience power cycling, mine just never recovered from it.
Click to expand...
Click to collapse
Most people buy the device they want in the first place and DONT go rooting in the innards of their device looking for storage card slots when the device clearly does not have one visible or other ways to unofficialy upgrade their device. The fact that you made the choice to swap the card is not MS's fault, they made their position clear on swapping storage cards, and the card in the Dell is obviously not intended to be swappable, the manufacturer made the effort to hide the card from being visible irrespective of what methods they used, and you made the choice to buy a device with insufficient storage and decided to add storage in an unsupported way. Cant see where your storage card complaint has any merit.
Whether MS's way of implementing storage card integration is correct or not is a separate issue, so are the inevitable bugs in any piece of software as there are in WP7, but for the storage card complaint if you go out of your way to use a device in a way for which it was not intended you cant blame anyone but yourself.
nathanysmith said:
God...people read that thing? pfft...how'd that get on Google so fast?
Click to expand...
Click to collapse
haha yeah I read the colour cycling post shortly after I posted this and figured it was you
Didnt find it via google, found it via the Dell website via their dell venue pro hashtag which popped up your tweeted complaints plus several others. Not a good sign at all. Hope they will not be selling the same units to us when they become available without addressing the problems, if the delays are a result of addressing the problems they should at least say so.
Even then, I need a phone of my own for development soon. Will have to give up my current one to another developer shortly, hell this is starting to become a very costly platform to buy into since I may have to buy a "stopgap" phone I don't really want i.e. LG quantum if these shortages persist.
Efjay I wasn't trying to spread FUD, rather his is the first detailed post of his experiences on a non-vapourware phone and i'd consider it requisite reading for anyone wishing to make an informed decision.
nathanysmith said:
Either I didn't clarify it or you didn't read it...but MSFT is claiming, in their stores, that it breaks the warranty if you replace what it shipped with with ANY card - even certified ones. They stated that the Focus is the only one that can have its storage swapped out. So in other words, when those shiny new "Certified" logos get put on the cards - they're useless outside of the focus. So yes - it's absolutely MSFT's fault for going with a storage scheme that is this destructive and allowing devices with such minimal (non-replaceable!) storage to even be on the shelves.
It's not impatient - it's realistic. If a mfg doesn't want someone to change something, to the point where the change is truly catastrophic to the device, then they'd damn well better put a lot more labeling what MOST intelligent people look to modify, although I'd hardly call this a modification. Further - it was working just fine and I'm apparently not the only one to experience power cycling, mine just never recovered from it.
Click to expand...
Click to collapse
Why did you buy this phone in the first place? Your biggest gripe is the lack of storage space on the phone. Okay, fine. 8GB is probably not enough to store all my MP3/Videos/misc....
However you knew going into the purchase that 8GB was all you were getting. I'm pretty sure that you did not know that it had an easily accessible MSD slot. Reports of the MSD slot did not start coming out until 11/9... as in your blog post. You purchased your device on 11/8 as seen on your Twitter.
I purchased it on 11/8 at the Scottsdale MSFT store. I hate to break it to you, but it's not exactly rocket science to pull the battery out and look for where a microSD card would be. I had that sticker off and the card pulled within about 5 minutes of having it in the car. My apologies for not posting it to the world, but if that's exceptionally difficult to imagine how one could do such a thing without someone else writing about it first, perhaps you shouldn't be critiquing my actions. The only delay between me purchasing it and running into problems was the shipping date on the initial 32GB card.
efjay said:
Most people buy the device they want in the first place and DONT go rooting in the innards of their device looking for storage card slots
Click to expand...
Click to collapse
Really? You're saying that on this forum? Have you even SEEN the sticker? It has no text on it...it has nothing. There's nothing to distinguish it from something that could've been put there just to hold it in over a OMGYOURPHONEISGONNADIE sticker.
efjay said:
The fact that you made the choice to swap the card is not MS's fault, they made their position clear on swapping storage cards, and the card in the Dell is obviously not intended to be swappable the manufacturer made the effort to hide the card from being visible irrespective of what methods they used
Click to expand...
Click to collapse
You really don't have any concept of contracts... unless something is stated that it will in fact void the warranty, the warranty is in tact. Don't piss on me over bad lawyering on Dell's part. If anything, you should be thanking people that are griping about this to get it changed.
Cant see where your storage card complaint has any merit.
Click to expand...
Click to collapse
That they claim I voided a warranty is where it has merit. Again, L2Contract. I did nothing in violation of the warranty. There was no warning that removing the sticker or the card itself violated the warranty - that's really the end of the story. At BEST you could argue that there's a very minor warning at the end of the manual...I mean, dead on the back of it, that mentions that it may make the phone unusable - but again, nothing that mentions that it's a violation of a warranty. Beyond that, even MS' KB article are MUCH less dire than that and are pretty much summed up as 'you might lose some data'.
Whether MS's way of implementing storage card integration is correct or not is a separate issue
Click to expand...
Click to collapse
Yes - it is. However MS is not 'separate' in this case - they were the ones in the store telling me I voided the warranty when 1.) nothing indicates that such an action would and 2.) They're not the warranty holders.
you go out of your way to use a device in a way for which it was not intended you cant blame anyone but yourself.
Click to expand...
Click to collapse
Yeah, I went reeeeeeeally far out of my way. You know...looking in the same place I'd look in other phones for SD slots, e.g. my HD2 and seeing what was pretty obviously one...yeah, that took some brainpower.
nathanysmith said:
Really? You're saying that on this forum? Have you even SEEN the sticker? It has no text on it...it has nothing. There's nothing to distinguish it from something that could've been put there just to hold it in over a OMGYOURPHONEISGONNADIE sticker.
You really don't have any concept of contracts... unless something is stated that it will in fact void the warranty, the warranty is in tact. Don't piss on me over bad lawyering on Dell's part. If anything, you should be thanking people that are griping about this to get it changed.
That they claim I voided a warranty is where it has merit. Again, L2Contract. I did nothing in violation of the warranty. There was no warning that removing the sticker or the card itself violated the warranty - that's really the end of the story. At BEST you could argue that there's a very minor warning at the end of the manual...I mean, dead on the back of it, that mentions that it may make the phone unusable - but again, nothing that mentions that it's a violation of a warranty. Beyond that, even MS' KB article are MUCH less dire than that and are pretty much summed up as 'you might lose some data'.
Yes - it is. However MS is not 'separate' in this case - they were the ones in the store telling me I voided the warranty when 1.) nothing indicates that such an action would and 2.) They're not the warranty holders.
Yeah, I went reeeeeeeally far out of my way. You know...looking in the same place I'd look in other phones for SD slots, e.g. my HD2 and seeing what was pretty obviously one...yeah, that took some brainpower.
Click to expand...
Click to collapse
Man its all this type of crap they probably are delaying the release. To make sure the damned stickers are legible. Joking but kind of serious
ratchetjaw said:
Man its all this type of crap they probably are delaying the release. To make sure the damned stickers are legible. Joking but kind of serious
Click to expand...
Click to collapse
Maybe...but I think it'd be more that there are just general hardware problems with the device.
Someone from the MS store contacted me, so I'm trying to see if they can either correct or confirm the associate's story about not even the certified cards being able to be used.
nathanysmith said:
Really? You're saying that on this forum? Have you even SEEN the sticker? It has no text on it...it has nothing. There's nothing to distinguish it from something that could've been put there just to hold it in over a OMGYOURPHONEISGONNADIE sticker.
Click to expand...
Click to collapse
I think thats the whole point, most people are not buying phones and heading to xda to find out where the hidden storage card is, you are obviously not the average user but just because you are more knolwedgeable doesnt change the fact that the storage card was not meant to be accessed and changed, whether by someone with a degree in astrophysics or the milkman and playing the injured consumer and quoting contracts doesnt make your claim any more valid.
nathanysmith said:
You really don't have any concept of contracts... unless something is stated that it will in fact void the warranty, the warranty is in tact. Don't piss on me over bad lawyering on Dell's part. If anything, you should be thanking people that are griping about this to get it changed.
Click to expand...
Click to collapse
I fail to see what contracts have to do with you messing up your phone so badly that you needed to return it.
I also fail to see why Dell is at fault for your botched swap job. I mean, everything you've said so far seems to be a lot of bluster to cover for your own incompetence. Funnily enough, just keeping your failure to yourself would have avoided a lot of this drama.
In summary: Contracts have nothing to do with your lack of skill or forethought into pulling vital components from your phone impulsively on the ride home. You keep bringing up "contracts" like it means anything. You may understand contracts, but you sure don't understand cell phones.
efjay said:
I think thats the whole point, most people are not buying phones and heading to xda to find out where the hidden storage card is
Click to expand...
Click to collapse
I didn't come here to find out where it was. I knew where it was ...see previous post
you are obviously not the average user but just because you are more knolwedgeable doesnt change the fact that the storage card was not meant to be accessed and changed, whether by someone with a degree in astrophysics or the milkman and playing the injured consumer and quoting contracts doesnt make your claim any more valid.
Click to expand...
Click to collapse
Well, it absolutely does. If I can engage in a supposed warranty voiding action without notice that said action voids a warranty...it doesn't void the warranty and in fact is not a condition of the warranty. There's no warning on the sticker. There's no text anywhere. I'm really not sure what's difficult to understand about that.
I promised myself show how Samsung treats its and how they assume responsibilities.
More here:
Samsung Galaxy S I9000 blog
Samsung Galaxy S I9000 Facebook Page
The main ideea is that i am a lucky owner of a phone that comes from a batch that was released on the market with manufacturing errors.
Other owner with same problem found out:
Finally they(samsung) informed us that the display needs to be replaced. This means the front panel in totality will be replaced. I hope to get it back in a couple
of days. The way they were handling the phone i am worried if i will get it back in acceptable condition. It has been a really traumatic experience. They informed me it was a manufacturing defect and there seems to be a batch which might have this issue.
Click to expand...
Click to collapse
After x time the displays of these phones coming from that batch lose color depth and increase brightness, the overall image quality being shattered to pieces.
To be shure my phone had this particular problem, i tried everything from the software point of view that could be done : changed to stock android, tried different custom roms, even the ones with voodoo color fixes, factory reset (of course) but nothing.
I was shure then i had that problem as the owner above and i brought it to service (i just bought the phone in november 2010). I did not know i had to put the original android from samsung, so i got a phone call the next day from samsung service, being told that i voided my warranty and i should pay 350 dolars to fix it.
I understand that rules are rules and that it says that if you use other than original samsung software you void the warranty, but they know, and i know that this is a production fault having NOTHING to do with the software .
The main ideea is the phone comes from a batch with manufacturing defects and they SHOULD asume responsability.
Don`t get me wrong, i loved this phone and Android, but the way samsung deals with this problem is outrageous and i must "be heard" .
I hope your phones do not come from that batch.
Thank you & happy flasing,
Dan Gheorghe
bbluee:
You wrote that You have master degree in computer science
BUT IT DOESN'T PROVE ANYTHING...
were were you living last years?
you were smart enough to flash new firmware but you failed with ensuring your own security and comfort as a common customer, poor you
I can bet that almost everybody on xda do know that before sending broken device (ANY device!!!) to ANY service the most secure way is to ensure it has system and enhancements oficially supported by manufacturer.
Greetings!
V.
voriax said:
bbluee:
You wrote that You have master degree in computer science
BUT IT DOESN'T PROVE ANYTHING...
were were you living last years?
you were smart enough to flash new firmware but you failed with ensuring your own security and comfort as a common customer, poor you
I can bet that almost everybody on xda do know that before sending broken device (ANY device!!!) to ANY service the most secure way is to ensure it has system and enhancements oficially supported by manufacturer.
Greetings!
V.
Click to expand...
Click to collapse
I know i did not have the "best" approach, and if any other given problem they could be right.
I did not want to brag with the degree, only to point out that i know i didn`t do anything to get the phone to have that display problem, and the fact that i know that the software in this case HAS NOTHING to do with the fact this product comes from a batch with manufacturing defects.
I know that here on xda, are people with far more android and phones knowledge than i have.
And you just gave up? This post looks like garbage to me.
"It is like i buy a laptop with windows 7 and i have a hardware problem , take it into service with a linux operating system and they say the warranty was voided." is NOTHING like modifying phone firmware. Samsung doesn't provide you with the tools to flash 3rd party firmware to your phone - if you used ODIN, you used STOLEN Samsung software.
Masters degree in computer science - lol, read the book, "overschooled but undereducated." When sending back a product for warranty service, you re-install all stock firmware; that's pretty basic knowledge.
Sounds like you're bad mouthing Samsung for something that is your fault. Personally, I wouldn't have taken it sitting down; they definitely should fix it, and making a stupid blog post to spout non-sense is just silly - demand they fix it, and know your rights under the law before you do.
phzi said:
And you just gave up? This post looks like garbage to me.
"It is like i buy a laptop with windows 7 and i have a hardware problem , take it into service with a linux operating system and they say the warranty was voided." is NOTHING like modifying phone firmware. Samsung doesn't provide you with the tools to flash 3rd party firmware to your phone - if you used ODIN, you used STOLEN Samsung software.
Masters degree in computer science - lol, read the book, "overschooled but undereducated." When sending back a product for warranty service, you re-install all stock firmware; that's pretty basic knowledge.
Sounds like you're bad mouthing Samsung for something that is your fault. Personally, I wouldn't have taken it sitting down; they definitely should fix it, and making a stupid blog post to spout non-sense is just silly - demand they fix it, and know your rights under the law before you do.
Click to expand...
Click to collapse
Ok, ok... Stop throwing rocks men ) . I said i know i have mistaken in not flashing the phone with the original firmware. Again i did not want to sound cocky in the first post.
Please excuse me if i did.
I just wanted to say i know that what i did, had nothing to do with the display problem.
Was it my fault i bought a product from a batch with manufacturing defects?
Thank you for your feedback.