one pixel become red on dark colour, not in bright colour, is it dead pixel ?
can I repair it ? by my self
thanks
Yes, it is a bad pixel.. and repair it for yourself isn't really a good idea.. If u haven't messed up with the xda then u can give it to the repairing center: they will fix it..
MocciJ
I asked to repairing center, they said it has to be replaced with the new one.
even 1 pixel
Well, I say that's better send it to change the screen: even for one pixel.. I personally prefer a device with no faults on it :wink:
Ok, let me clear this up a little.
A dead pixel in a LCD display is NOT repairable, and is quite common, espessially in desktop monitors. Generally the manufacturer will have an allowance in the warantee that 10 pixels have to die before its covered. I am unsure how the warantee is covered on a phone.
In short, the only way to have it fixed is to replace the entire LCD module.
As gnif mentoined, it is common for Notebook PC to have 10 or less dead pixels and the warranty cannot do much about it. Hence it is important that, upon buying a notebook (esp before you pay), check your notebook for any dead pixel. You can still run away if you spotted a few However, some notebook PC, LCD monitor company sells some of their models with a Zero dead pix guarantee, which then will cover dead pixel.
For your case, basically have a 0.33 dead pixel (e.g. the red layer has a dead - always on, pixel). There are some forum on Notebook PC said there are other means of fixing such problems by 'massaging' the dead pixel, and stress it with all white all black (I think) picture/software. Try google it. HOWEVER, I would suggest you to try (at least try) your warranty first before doing any DIY fixing (heavy/expensive DIY is always a last resort). Some of these PC DIY fixing can be rather.. exotic.. e.g. fixing a dead HDD by placing it into a freezer.
Yeah, i forgot about the massage trick, there is 2 problems with that tho...
1. There is a touchscreen in the way and applying such pressure may damage it.
2. The massage trick generally doesnt fix it permantly, the pixel just eventually fails again.
as hanmin said... try for warranty first.
I've forgotten to mention how many dead pixels are needed to repair those for free :roll: in this case ur warranty can't really do anything... They must have a very good reason to change the entire LCD (that isn't inexpensive) beacuse only 1 of the 76800 pixels that compose the screen is damaged..
MocciJ
Related
I sent my Imate JasJar in to the repair company in the UK (SBE). The problem was an extremely loose screen hinge. It was so loose that the screen would move freely past the usual 180 degree stop. It would also click when opening and closing the screen.
I decided to email Imate and ask there opinion on what to do about this. They immediately responded saying that I should send it in for repair, and they duely issued me with an RMA number, and procedure for getting it shipped to SBE. All of which I did with no problem at all. so far so good.
7 days later, and I get a letter in the post from SBE, stating that they have found the screen to be dead and have replaced some screen connectors, and that it is not covered under warranty and that I now owe them £40 before they will repair and send it back to me. They have got to be kidding me..
There has never been any form of electrical problem with the device whatsoever. I only had a purely mechanical fault that I-Mate themselves agreed to fix under RMA conditions.
I am absolutely furious, as I have tried to get hold of the i-mate representatives on 4 occasions with no success. I think they are ignoring me now. And i cant even get through to SBE on the telephone..
What the hell is going on.......I bought this device at considerable cost, for the price of a small laptop, and it has lasted me less than 3 months, and now I have this to deal with....
Anyone have any contacts within Imate or SBE that I can talk to? Or any advice for me in progressing this further.
I dread to think what my JasJar will look like when and if I ever get it back. Not to mention the fact that I've been without it for 2 weeks now, and that is very hard to deal with in itself.
My advice to anyone who is considering buying one of these devices would be - what a great bit of kit, has its little quirks, but nothing you cant work around, well worth buying, only dont buy it from I-Mate, go for the Orange, O2 or T-Mobile versions, because at least you will be able to use there warranty channels.
I'd keep trying Imate. Be polite but firm in your emails, ask if they authorised the repair of the screen and state that as far as you were aware this has been done when there was no fault there in the first place with no authorisation from you...
Then
It might not be a bad idea to write to SBE enclosing a copy of your original email to Imate describing the fault you had.
State very clearly in the letter that there was no screen fault when you sent the unit to them and that they have 7 days to repair the device and return it to you in a fully functioning state.
Copy everything you have on this then pass it all on to your local trading standards... you must give a company you have issues with reasonable time to respond, so 7 days should be fair enough.
I'm presuming here that you definitely didn't have a fault with the screen?
If Imate have told them to repair it under warranty I don't see why they are trying to charge you, if Imate or you didn't authorise the repair to the screen then the company doesn't really have a leg to stand on and trading standards should be involved. I can't see why dead screen wouldn't be covered by a warranty anyway..
It's concerning me, my MDA pro is currently away to fix this very issue (a dead screen).
Lots of people have problems with I-Mate support. Look here:
http://www.howardforums.com/showthread.php?p=6599566#post6599566
oh boy! this worries me too as my Jasjar was already shipped to be replaced.
If it's been damaged in transit, then presumably the next step is to claim on the postal insurance you used.
Joe
warranty claim honoured, arrives back tonight
I've managed to convince them (Imate and SBE) that this is indeed a warranty claim, and they have now agreed to repair it as such.
They're trying to tell me that normally this type of damage is not covered under warranty, but will make an exception - this time only. (can you believe it)
All I know is that when I sent it in to them it had a mechanical fault that they originally agreed to repair under warranty and duely issued an RMA number. There was never any type of dead display (this is what they claim).
I've fought hard to get them to agree to repair it, what a battle it's been.
I only hope that when I receive it tonight, it will be in good condition, and look as it did when I sent it in, except of course for a repaired hinge.
I'll report back tonight when I recieve it.....
good luck.
I received a replacement MDA pro yesterday, after my screen died, under warranty, however the space key is dodgy on the new one, I'll see how I get on with it for the next week and decide whether to return it or not!
faulty, sent it back...ggrrrrr
Unpacked and examined it thoroughly, first impressions were.....very good, they have actually replaced the whole display case and hinge, looks gr8, and hinge is now very tight, as it should be. so far so good, but wait.....
Installed battery and powered it up......the screen is displaying everything upside down and back to front......can't believe it.
I soft reset it.....no difference.. I hard reset it....no success, still the same.
I even tried re flashing the firmware with factory imate release, but still the same......
I tried the screen in every possible position, but no matter what I do, still the same inverted bloody image.
I'm so pissed off. I've sent it back in to them for another round.
So much for quality control.
Will keep you guys updated.
I can add to this...
I do repair phones and there was one case in which Jasjar was rotating 360 deg and everything on the screen was looking as a mirror image..
If u carefully look at the manual u will see that there's a bunch of cable which pass thru a small hole and then again spread in the touch screen panel part...
the hinge is actually revetted and locked..but if somebody applies a bit of pressure the revet loses the grip and thus allows 360 deg rotation..
but by doing this it twists the wires so much that they get stressed and do not pass right info to the display..
What I did I untangled the bunch and I got back the screen working fine...only the switch outside(for taking and rejecting call when screen is shut) are not working....but everything is just fine...
so people at service center might not hv done their job perfectly
Re: faulty, sent it back...ggrrrrr
I sent an Imate sp3i to SBE and the hamfisted numptys cracked the aeriel cover when they removed it. Also, the chewed up the warranty sticker removing the screw and didn't apply a new one. Sadly I only noticed the cracked aeriel cover when taking it out of SBE's packing box 5 weeks later - I'd only done a cursory check on the fault repair when it arrived :-(
Warranty Issue
If you are going to check on jasjar when you buy it, it comes with a sticker in front giving you instruction to rotate the screen 180 degrees clockwise. When you try to rotate it the other way around, the coaxial cable that connects the lcd to the board panel will break giving you a white screen or sometimes display is there but touch screen is not responding. When the technician opens the device he will see it immidiately and from there they will consider it customer abuse meaning you voided the warranty and you will be charged for the repair
Warranty Issue
If you are going to check on jasjar when you buy it, it comes with a sticker in front giving you instruction to rotate the screen 180 degrees clockwise. When you try to rotate it the other way around, the coaxial cable that connects the lcd to the board panel will break giving you a white screen or sometimes display is there but touch screen is not responding. When the technician opens the device he will see it immidiately and from there they will consider it customer abuse meaning you voided the warranty and you will be charged for the repair
For the love of god....surely we dont have such stupid people in this world.
Latest Update: SBE say that the machine has failed quality control and is with the technicians.
They won't tell me anything more...I'll just to have wait and see what they blame it on this time. No doubt they'll come up with some **** and bull story blaming me in one way or another, and then try to charge me too.
Will keep you updated when I find out more. There is no sense of urgency with this company, so frustrating. At least my Sony Ericsson P900 is holding up perfectly while I wait.
I have to say the QC on these devices is very poor.
MDA #1: Clicking hinge, something to do with the plastic shell at the back where the USB port is I thought.
MDA #2: Metal plate not glued in correct and scaping my face during calls (it's quite a sharp edge)
MDA #3: Dodgy keyboard - keys sticking out and whole keyboard set at a rotated angle.
MDA #4: Dogdy hinge again, very loose, looked like a refurb to me
MDA #5: Camera fault - big white blown pixel in camera itself (not the screen)
Result? I got a Vario and took up the early Jan O2 Exec offer. Exec is fine by the way, but they creak more than MDA's (dunno why).
Vario is def. built more solidly. And the P900 you mentioned keeping you going just demonstrates the quality differences. A P900/910 is one of the few phones which will withstand a nuclear holocaust (probly) and is built like a brick sh*thouse.
Sony build em like Merc's and HTC build em like Vauxhalls (Holden for our antipodean friends, and Opel for our European friends).
Update
I've just been told that they're(SBE) awaiting spares from Dubai, but they cant tell me what's wrong with it????? so who knows how long this will take.
This is so frustrating, but hey I've got my trusty P900.
I've been told that they are still awaiting spares which should arrive by the end of next week. ???????? (They tell me 6 weeks to get the shipment in)
Can't f&*%ing believe this, do they send the spares over via ship? how can they expect a customer to be without a device for 2 months....This is a complete joke. Why don't they send them airmail.
They tell me that they have to replace the complete system board. Surely it would be easier to simply send me a new device??? Surely I can demand a new device?
I'm certainly going to get in touch with I-Mate again (3 million'th time), I will demand a replacement device.
GGrrrrr................
I received my JasJar tonight.......Yehaa, at last, only two months later...
Despite my reservations and lack of trust in SBE, I have to say that they got it right this time around.
They've replaced the complete system board and as a result I have a new IMEI number too. In addition to this, they had previously replaced the entire screen housing and hinge, so the phone is, and looks as good as new.
I'm in the process of putting it back to my liking with all upgrades/software/hacks, but so far all is functioning really well.
I'm happy again, i just hope it lasts this time around.
Thanks to all for listening to my problems
I received my JasJar tonight.......Yehaa, at last, only two months later...
Despite my reservations and lack of trust in SBE, I have to say that they got it right this time around.
They've replaced the complete system board and as a result I have a new IMEI number too. In addition to this, they had previously replaced the entire screen housing and hinge, so the phone is, and looks as good as new.
I'm in the process of putting it back to my liking with all upgrades/software/hacks, but so far all is functioning really well.
I'm happy again, i just hope it lasts this time around.
Thanks to all for listening to my problems
I too had a equally bad experince with SBE (7 weeks, 2 returns, 10 phone calls and the threat of reporting them to trading standards before my phone was repaired) . I can't imagine why Imate tarnish their image with their ongoing association with such a company.
Hi all,
a few hours ago, I somehow - don't know how - managed to destroy my beloved Universal's LCD screen. Now there are two huge deadpixel areas with colored lining and the rest of the display doesn't work correctly either. I am pretty sure there's no way of repairing it.
The thing is, that I have another Uni at home, that has a broken USB port. I took it to a service company and they said that the MB is fractured and they would have to replace it, which would cost over USD 700. Yet I think that they might have lied and that the phone could be repaired just by replacing the USB port. I can't say for sure though, as I don't have the skill needed to open the device and check it..well I could actually do without the skill as the disassembly manual is pretty easy to understand and follor I'd say, but I don't have the correct screwdriver Anyway, that is my situation. Now I have two options and I would really appreciate it, if you shared your opinions on what's better:
1) I could take the working LCD screen for the Uni with broken USB, and let some service company replace the other uni's broken LCD with it. Or, I could do it myself, if it wasn't really difficult.
The advantage is, that it would probably not take as long as the other option, so I could use the device again sooner
The disadvantage is, that the Uni that is now in a state where it MIGHT be reapired (again, maybe the service guys were right and the whole MB is beyond repair), would be completely useless.
2) I could buy a new LCD on ebay (about USD 160 incl. shipping). Then I could try to repair the USB port and sell the then-working Uni for some USD 400, maybe more, maybe less.
The advantage of this option is, that I could make some money.
On the other hand, it would take much longer before I could use my Uni again and, in case it's the MB that is broken, I wouldn't be able to sell the other device and could easily end up spending some 160 USD for a display that I could have for free.
Well, sorry for such a long post, I see that I could have been a bit briefer, but if you made it all the way through to here, I'd like to ask you for your opinion. I am currently thinking that the first option would be better, but I'm nowhere close to a decision. Thanks a lot.
longlife
Longlife said:
Hi all,
a few hours ago, I somehow - don't know how - managed to destroy my beloved Universal's LCD screen. Now there are two huge deadpixel areas with colored lining and the rest of the display doesn't work correctly either. I am pretty sure there's no way of repairing it.
The thing is, that I have another Uni at home, that has a broken USB port. I took it to a service company and they said that the MB is fractured and they would have to replace it, which would cost over USD 700. Yet I think that they might have lied and that the phone could be repaired just by replacing the USB port. I can't say for sure though, as I don't have the skill needed to open the device and check it..well I could actually do without the skill as the disassembly manual is pretty easy to understand and follor I'd say, but I don't have the correct screwdriver Anyway, that is my situation. Now I have two options and I would really appreciate it, if you shared your opinions on what's better:
1) I could take the working LCD screen for the Uni with broken USB, and let some service company replace the other uni's broken LCD with it. Or, I could do it myself, if it wasn't really difficult.
The advantage is, that it would probably not take as long as the other option, so I could use the device again sooner
The disadvantage is, that the Uni that is now in a state where it MIGHT be reapired (again, maybe the service guys were right and the whole MB is beyond repair), would be completely useless.
2) I could buy a new LCD on ebay (about USD 160 incl. shipping). Then I could try to repair the USB port and sell the then-working Uni for some USD 400, maybe more, maybe less.
The advantage of this option is, that I could make some money.
On the other hand, it would take much longer before I could use my Uni again and, in case it's the MB that is broken, I wouldn't be able to sell the other device and could easily end up spending some 160 USD for a display that I could have for free.
Well, sorry for such a long post, I see that I could have been a bit briefer, but if you made it all the way through to here, I'd like to ask you for your opinion. I am currently thinking that the first option would be better, but I'm nowhere close to a decision. Thanks a lot.
longlife
Click to expand...
Click to collapse
well, if i were you id do the following:
buy a battery charger to be able to charge your uni with the broken usb and then sync it to your pc by using bluetooth instead....
one uni up and running...
for the other uni that has damaged lcd... i suggest you bring it to the service center and let them look at it (to be on the safe side)... if you know what you are doing, of course doing it yourself will be faster.....
now while your uni is in the service center.... you can use the other uni that has the battery charger instead...
dont know if you like my idea though... hope they helped...
rnzk8 said:
well, if i were you id do the following:
buy a battery charger to be able to charge your uni with the broken usb and then sync it to your pc by using bluetooth instead....
one uni up and running...
for the other uni that has damaged lcd... i suggest you bring it to the service center and let them look at it (to be on the safe side)... if you know what you are doing, of course doing it yourself will be faster.....
now while your uni is in the service center.... you can use the other uni that has the battery charger instead...
dont know if you like my idea though... hope they helped...
Click to expand...
Click to collapse
Thanks for a fast reply Your idea is really good, but the problem is that I don't have BT in my PC and I don't have the battery charger either. Even though I could buy both of them, my Uni would be probably back from the service center before it arrived And the fact is that I will probably be able to do without the Uni for a while (I have a Nokia 1600 as a backup phone so I will be able to keep in touch with ppl and even though I will miss all the stuff Uni offers, I should survive )
However, your idea has led me to a thought that I might be able to sell the device together with the charger and BT module, I don't know if anyone would like to buy it though. And even if someone did, maybe the money he would give me for it wouldn't even cover the cost of the LCD I'd have to buy.
Anyway, thanks a lot for sharing your idea! If nothing else, I now realised that I can use the dead-LCD Uni to charge both Unis' batteries and use the dead-USB Uni while the other one is in repair =)
I picked up a Uni in a market in london for 20 quid ( i Know ), the screen was broken, hence the price.
I basically bought it because in was in very good condition, i was going to take the innards from my uni and put them in the broken unis case.
I got back to the car and plugged the broken uni in and it worked, apart from the cracked bit on the screen.
I took it home and swopped the screens over, it took about an hour, now i have taken my uni apart before this, to have a look and to see if i could replace the touch screen, wasn`t working correctly, but i am in no way an expert at it.
I have included the dis-assembly instructions with this post, i would highly recomend you have a go yourself.
more instructions
i have the same problems before.if ur usb port is broken,u can repair it for cheap so that it charge ur battery again,but sync via usb will be forever disabled.and bluetooth wont help.as for the screen,u can swap the dead usb screen with the dead screen one.and then u'll end up with 1 perfect working uni (and swap the housing too,so that the working one will have the slightest scratch) and 1 junk uni with broken usb and broken lcd.as ppl in the used pda store can tell that ur usb is broken without reparing the lcd,just tell them u have broken lcd and want to swap with their other used phone.i swap it with another uni for usd 100.
Just curious, if you haven't sold or sent this unit anywhere yet, does the motherboard on the one with the broken screen still work 100%? If so I'll buy the motherboard off of yah . At least that way you can cut your losses and at least keep some money, I'll buy anything else that works 100% too. I'll leave you a PM.
Thanks a lot for the instructions! I think I will check with the service center first though, and let them offer me a price for the repair and then, if the price is too high, I'll try to switch the LCDs myself. Well I'd actually like to switch the whole upper part of the device (LCD, D-pad, webcam, etc.), because I guess it will be easier and apart from that, the older one (the one with working LCD) is in a better cosmetic condition
davieshyland said:
I picked up a Uni in a market in london for 20 quid ( i Know ), the screen was broken, hence the price.
I basically bought it because in was in very good condition, i was going to take the innards from my uni and put them in the broken unis case.
I got back to the car and plugged the broken uni in and it worked, apart from the cracked bit on the screen.
I took it home and swopped the screens over, it took about an hour, now i have taken my uni apart before this, to have a look and to see if i could replace the touch screen, wasn`t working correctly, but i am in no way an expert at it.
I have included the dis-assembly instructions with this post, i would highly recomend you have a go yourself.
Click to expand...
Click to collapse
hebigakure said:
i have the same problems before.if ur usb port is broken,u can repair it for cheap so that it charge ur battery again,but sync via usb will be forever disabled.and bluetooth wont help.as for the screen,u can swap the dead usb screen with the dead screen one.and then u'll end up with 1 perfect working uni (and swap the housing too,so that the working one will have the slightest scratch) and 1 junk uni with broken usb and broken lcd.as ppl in the used pda store can tell that ur usb is broken without reparing the lcd,just tell them u have broken lcd and want to swap with their other used phone.i swap it with another uni for usd 100.
Click to expand...
Click to collapse
So you gave the used-PDA store a Uni with broken USB and LCD plus USD 100 and they gave you another, fully working, Uni?
I'm not sure if I understood you well..but if I did, what you had said sounds pretty awesome
I've read reports of several people receiving their Touch HD with dead or stuck pixels.
Perhaps new owners would be kind enough to post the following information :
- Do you have any dead or stuck pixels, if so, how many (please post even if the answer is "none", to get a realistic view.
- How many defective pixels would you regard as "acceptable" for this device before it should be returned for replacement ?
Thanks in advance,
- Steve
I've seen 5 devices, all without dead pixels. And I think the standard is that 3 dead pixels are acceptable.
fasty said:
I've read reports of several people receiving their Touch HD with dead or stuck pixels.
Perhaps new owners would be kind enough to post the following information :
- Do you have any dead or stuck pixels, if so, how many (please post even if the answer is "none", to get a realistic view.
- How many defective pixels would you regard as "acceptable" for this device before it should be returned for replacement ?
Thanks in advance,
- Steve
Click to expand...
Click to collapse
Hi i got my german verison yesterday.
-Stuck Pixels : 2 (Staying white all the time)
-None, as this is a device which depends on its huge screen. But on the other hand, has got a small one compared to something like a 22" display whioch also has mostly none dead pixels or max 1 or two
beside of this: when i switched to camera mode, there was an area of around 2-4 pixels which stayed white all the time. not a dead pixel, more like a problem with the camera sensor (maybe dead sensor spots?? )
Good thing: went to store and will get a new device at monday
Pixels
One stuck pixel, it's blue
I dont bother about one pixsel
-----------------------------------
Sorry for the English
Dhorst said:
One stuck pixel, it's blue
I dont bother about one pixsel
-----------------------------------
Sorry for the English
Click to expand...
Click to collapse
What version have you got? english, german?
if you just bought it, go and try to get a new one!!
As far as I am concerned, one dead pixel is unacceptable.
I only had this problem once (on an iPaq 3970 PDA) and I exchanged it.
I agree. 1 dead pixel is not acceptable for a £500+ phone. Would an online retailer accept it as a fault to return it for another one or is there a rule like with PSPs where a certain amount is possible and natural?
tboy2000 said:
I agree. 1 dead pixel is not acceptable for a £500+ phone. Would an online retailer accept it as a fault to return it for another one or is there a rule like with PSPs where a certain amount is possible and natural?
Click to expand...
Click to collapse
Being an electronics designer, I understand the challenge of producing a flaw-free display of such size. Unfortunately, perhaps for the same reason, I would find even one dead pixel most annoying, especially for such an expensive device.
The good news is that under the UK distance selling regulations, if you buy it over the internet within the UK, you have 7 days to return it for a refund for any reason, providing it is returned exactly as received. It should be borne in mind that some suppliers impose re-stocking charges if sealed software discs have been opened, so read their terms and conditions carefully first !
But how do you return it exactly as received?
You have to break the seals on the box, tear open the various plastic bags containing the battery etc. Deplete the battery ever so slightly etc.
finisterre said:
But how do you return it exactly as received?
You have to break the seals on the box, tear open the various plastic bags containing the battery etc. Deplete the battery ever so slightly etc.
Click to expand...
Click to collapse
See the Office of fair Trading Guide for businesses on distance sellling :
http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf, especially section 3.58.
Basically, you need to be allowed to try the goods. Makes sense, eh?
fasty said:
The good news is that under the UK distance selling regulations, if you buy it over the internet within the UK, you have 7 days to return it for a refund for any reason, providing it is returned exactly as received. It should be borne in mind that some suppliers impose re-stocking charges if sealed software discs have been opened, so read their terms and conditions carefully first !
Click to expand...
Click to collapse
Which is the problem with Distance Selling ! I would tolerate one dead pixel - preferably in a corner. I remember my Nokia 7710 didn't come with dead pixels but after about a year there was one - which was acceptable given its age.
The good thing is, the HD doesn't have seals on it until Orange puts them on. XD
So if you're getting it from a website, good news! No tearing to be done, lol!
So can people who already own one confirm that their boxes had no security seals on them please.
tboy2000 said:
So can people who already own one confirm that their boxes had no security seals on them please.
Click to expand...
Click to collapse
Yeah, no seal at all. basicly you could even test the headset and other stuff as they weren't sealed eather. only the cd's were
How to test dead/stucked pixels?
I would do this immediately when I receive device....
thx
gervasius said:
How to test dead/stucked pixels?
I would do this immediately when I receive device....
thx
Click to expand...
Click to collapse
Test them?? You will see them when you start your device.
dead/stuck pixels are pixels, which always stay black, white or another colour.
when i got the device already saw two white pixels when i switched the device on first. (you have to look closely because the pixels are small) but they are desturbing especially when the screen is it what makes this device special
Raziel1 said:
Test them?? You will see them when you start your device.
dead/stuck pixels are pixels, which always stay black, white or another colour.
when i got the device already saw two white pixels when i switched the device on first. (you have to look closely because the pixels are small) but they are desturbing especially when the screen is it what makes this device special
Click to expand...
Click to collapse
ok, thx.. I got lot of touch screen devices but never dead pixels..
hope that history will continue
gervasius said:
ok, thx.. I got lot of touch screen devices but never dead pixels..
hope that history will continue
Click to expand...
Click to collapse
same with me. never had any dead pixels on a phone or pc monitor. that was the first time. why did it have to happen on such agreat product?
any way, i was able to retrive it and will recieve another one on monday
any new device with dead pixels??
Hi Guys,
Today i recieved my Touch HD from www.2call.nl
To add my 2 cents...
- No dead or stuck pixels on the device
- For a device at this price I'd assume that it went to thorough testing.
therefore I would consider 0 dead or stuck pixels as "acceptable".
- The product box didn't have a security seal.
Regards,
Kalkoen
So I opened my phone and as soon as I opened up a white screen, I noticed a nagging MISSING PIXEL! I know it's a bit paranoid but one would expect their product not to have any effects after dropping close $600 on it...
I called HTC and their warranty department says there are 2 options: 1) they can send a new phone, or 2) repair this one. Taking the first option, they would charge my credit card full price of the phone for the time being, then send out a new phone and I send mine back. Once they realize the defect, they will refund the money. If you send it in for repair, not only are you out of the Nexus One for 2 weeks, but they also charge a $28 service fee (nonrefundable), and in the end probably replace the phone anyway. I'll probably take option 1.
Anyone have missing pixels? (Try looking at some blank white screen to analyze)
nope not me
I am afraid to check. If I do and I find one, it will drive me crazy. I sent back 2 dell flat screens in a row because of a dead pixel on each of them.
I suppose I better find out now, and not when its too late to do something about it.
I wouldnt worry about getting dead pixels too much. the AMOLED displays in the N1 are Samsung -- high quality stuff
Which is fine, but checking is a good idea. You can get a pixel fixing app on the Market that helps you test for dead or weak pixels. If you find one, then tell them to send you a replacement.
Hello every one how y'all doing? Hope u having a great weekend so far.
I need your opinion/advice on something.
I discovered a reverse dead pixel on my S7 edge! What I mean by reverse is that it's only visible whilst displaying a complete black picture. Like for example a black picture in the gallery or aod. This pixels never turns black it's so to say lit! It's in the dead center of the screen and only visible if I'm in a very dark room and my eyes adjusted to the darkness. Maybe you would ask what's my problem seem's not that bad. But first it's kinda a defect which after spotting it get's on my nerves, and secondly VR I honestly haven't tested it out yet but I can imagine whilst using the Gear VR this dead Pixel would cause a Problem.
Do u think I should do something about it and take it to samsung? My concern is as follow, Knox is tripped and I don't trust those baffoons at those service centers. The last time one of my device had something was a iPhone 4 many years ago and I repaired it myself because like I said I don't trust service center people. But in this case getting a new screen is very expensive and I don't believe those r 100%new and genuine no matter where u buy a replacement screen. I think they r just professionally refurbished.
I've read many people having a bad experience with samsung service centers causing the device to have more issues after a repair which I believe. OK I admit most people make a thread after something went wrong rather them being happy and everything being fine.
I don't like the thought of some idiot opening up my Phone. Probably losing water resistance. Even if they agree repair my S7 edge with Knox tripped in case something going wrong (maybe even on purpose) them just saying Knox is tripped we don't care. This happend to someone else on xda! how crazy is that?
So what would u do? leave it or take it to samsung? and r my concerns valid or just a load of bull bull?
peace out :angel:
My S7e had gotten the screen replacement once by service center. They will test the water resistance before sending it back to you. This is in Thailand though.
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It's a "stuck" pixel you have. There are dead pixels and there are stuck pixels. A stuck pixel can be fixed sometimes if you are a bit lucky. Just search the Play Store for "stuck pixel" and you should see some apps that can try and fix it for you.
I had a line of dead pixels on my phone. I just phoned them up. UPS were round the next day. They picked the phone up, and dropped it back to me in a week all fixed good as new.
I had a different problem though. Mine were more green I think. It wasn't like it all the time though. Sometimes theyd be normal, then it would be like a green line down my screen. It was worse with light backgrounds.
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