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I have just received a Vario11 and setting up email I see there is no setting for this in the same way there is in Outlook desktop versions or Outlook Express.
Searching the forum and wiki, there are lots of posts about this, but they all seem to be inconclusive.
My only experience so far has been with a Dell PDA winmob5 and I'm sure it had this setting.
I am using pop3 email from an account the same as you would get from Freeserve and many others. I want to be able to ensure all mail received on the account gets to the desktop at some point, and only when travelling with the Vario will it be downloading email and replying/sending. Sent messages would be nice to get onto the desktop as well instead of having to copy the email to myself.
Testing it; I just tried downloading an email on the Vario and a copy seemed to stay on the server which I have been able to download to the desktop. So maybe it is default set to always leave on the server.
But what happens with active sync? I'm reluctant to test this without more understanding of what goes which way and what happens if messages are deleted on either device.
My desktop Outlook pst is approaching 1gb, so maybe I need to achive and tidy it up before I sync?
Is there a comprehensive post anywhere, or a good website that spells all this out?
Any other recommendations for use in my situation would be appreciated.
Thanks
Hi, I use gmail, and there is a setting on the prefrences at the gmail site to keep messages on the server and most by default do, I don't use active sync to sync my mail, so I get mail on my tytn with gprs, and if I had a home pc connection, I could just run my mail client on the desktop to check my mail, and I would have all the same messages, not sure if that was what you were wanting to accomplish or not.
38h21543 said:
..............Testing it; I just tried downloading an email on the Vario and a copy seemed to stay on the server which I have been able to download to the desktop. So maybe it is default set to always leave on the server......
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Click to collapse
I found that downloading leaves email on the server. However, deleting mail on the HTc TyTN, also deletes the mail on the server at the next download.
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
If you are using POP3, the emails you downloaded to your device should stay there regardless of removal on the POP3 server. The only reason that would explain this behavior is that you are using IMAP and not POP3.
I'm using pop3 and the mails disappear.
nurps said:
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
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Click to collapse
That's not how POP3 works. You are describing IMAP server behaviour.
nurps said:
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
Click to expand...
Click to collapse
in options you have to select "don't delete mail from server" or "keep mail on server" I don't remember exactly but there in an option to do it, look around in advanced account settings
Well doenst really matter that its not supposed to work this way.
How do i fix it? Obvioulsy a bug, is it working with your phone?
guap said:
in options you have to select "don't delete mail from server" or "keep mail on server" I don't remember exactly but there in an option to do it, look around in advanced account settings
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Click to collapse
Yes i have that option selected...the X1 is not deleting it from the server...its deleting it from the X1, after the mail is deleted from the server by my PC, on the next "send / reveicve" operation.
so check "don't delete message if deleted form server"... it's in advanced options too
Where would that option be? On the same page as the "dont delete from server option"? If yes i dont have that. (german version of windows mobile and Xperia) Maybe there is a direct registry setting if i cant get it through the options?
The problem you're having is most likely to do with retention. Eg "delete messages after 7 days". Use POP3 but also check your retention settings.
And where would i find this setting? I only find the option for downloaing Mails from today, 3 - 30 days old or all. But this hast nohting to do with deleting them once theyre gone on the pop3 server.
And thoose messeages dont vanish on their own...they get deleted after i check for new mails (its set up for manually doing that) and the experia notes that the mails is not on the pop3 server anymore.
So a "don't delete message if deleted form server" would be the right thing..just that i dont have that in my settings.
nurps said:
Yes i have that option selected...the X1 is not deleting it from the server...its deleting it from the X1, after the mail is deleted from the server by my PC, on the next "send / reveicve" operation.
Click to expand...
Click to collapse
If the email is deleted/retrieved from the server by YOUR PC, the email is gone by the time you check for new email on your PHONE.
What you need to do is select the option to "KEEP MAIL ON SERVER" in your PC email program.
Either way, I don't think it's a good practice to POP your email from 2 different places (PC and phone in your case).
Of course its gone, but i dont download the mail AFTER its deleted by the PC...its allready on the X1 and it deletes it AFTERWARDS.
In fact my PC is set up to leave Mails in POP3 for 3 days..then they get deleted...and the X1 is set to dont delete any mails at all. But it does delete allready downloaded mails as soons as it finds out theyre not on the pop3 server anymore.
So back to the solution of this problem please?
The only way I found to keep messages on the phone is to delete them from inbox to the deleted items folder, they stay there till you delete them properly.
Im on btinternet and I dont like the idea of messages staying on the server so havnt enabled it.
What is the point of keeping messages on the server, can they be downloaded again?
I cant find an advanced explanation of how the phone interacts with the mail services so I just keep mail I need in the deleted folder in the phone, I even created a new folder in the phone called store to put emails in for keeps but they dissapeared from there as well !!
If you have important information in a mail, copy and paste the text to word or notepad just to be safe.
According to guap there should be a "don't delete message if deleted from server"-option but i cant find it. I cant believe that windows mobile mail software would be more stupid that a simple java email client i used the last to years before the experia.
sorry for delay
go in your inbox -> menu ->tools -> options -> message -> warn when delete message from list
this way you can say "no" and keep your message. Quite annoyng but it worked for me on my touch. Now I don't care about it
Anyway, if you are interested in a serious client I suggest to swap to something better then pocket outlook
I have this checked...but always clicking yes on every mail check to keep my mails from getting deleted would be to annyoing even if it would work.
So what serious alternatives are there? And are they fully integrated into the OS?
nurps, have you doubled checked the settings to ensure you aren't using IMAP. The wizard will try to use IMAP by default, which by the sounds of things is exactly whats going on.
Its pop3. 100% sure.
I have set up the same account with pop3 and imap, the phone still behaves the same, deleting messages that have been downloaded to and deleted from pc.
I think this is stupid behavior. There should be an option to keep some email on the phone and not on the pc.
Edit; Put it this way I have 2 pcs with outlook express on, I can check mail with each one and they download mail individually but they dont clear the other pc of mail do they ! (mmm.. ? maybe thats wrong eh ..).
I like to choose what to delete from a particular machine and what to keep on a machine.
Hello again fellow Touch 3g owners,
So ive come across this article and i was wondering if anyone has tried this. Im not able to try it with the standard email application for the touch 3g. I have been using the windows live application to sync my emails but i dont like it because it only syncs emails i havent read and i think its kinda stupid to have to open another application just to sync ur emails. Would gladly appreciate any input on this.
EDIT:
Ok so ive got it working by following one of the comments of the article. The email program automatically detects settings for these 3 domains: live.com, hotmail.com and msn.com. You do not want this to happen, so what you have to do is enter a fake domain like [email protected] and then enter the settings found in the article. Remember to tick the box for ssl and authentication for both ingoing and outgoing in the advanced settings. when ur done you can change the accountname to ur real email. this worked for me (accessed my emails, havent tried sending yet but i dont think that will be a problem).
just an update
So ive got it working, however its not to my liking. It works great exept for a few things. One is that i cant preview the messages in touchflo, it shows when and from who but not a preview of the content. Second is that mails already read elsewhere it downloads as unread. And last but not least, it takes a long time to sync. So if any of you has found a workaround pleas let me know.
Why don't you just configure all your pop3 in the mail tab. There you can easily and quickly send/receive or sync.
azahidi said:
Why don't you just configure all your pop3 in the mail tab. There you can easily and quickly send/receive or sync.
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I thought the same and configured my Hotmail account thru mail tab screen but, it opens inside the Opera browser which I am not happy..
Is there any way to see email accounts in the Mail tab screen only alike gmail etc ?
sas_sas said:
I thought the same and configured my Hotmail account thru mail tab screen but, it opens inside the Opera browser which I am not happy..
Is there any way to see email accounts in the Mail tab screen only alike gmail etc ?
Click to expand...
Click to collapse
I configured my mails (including hotmail) using the Mail Tab. Once configured it gives the icons on the right as to which accounts I am looking at. And when I tap Menu - Send/receive, the individual icons (accounts) shows how many e-mails have come in (still unread) for each account (if any).
Follow this link http://www.ghacks.net/2009/01/22/enable-hotmail-pop3-in-all-countries/ for hotmail configuration.
When first configuring, do not put [email protected][U]hotmail.com[/U], put something else (e.g. [email protected][COLOR="Red"]zzxxyy.com[/COLOR]). Configure manually, do not let it search. The rest follow instructions from above link. Once completed, then update - which gives fail. Then Tap Menu-Tools-Options-tap the hotmail email acc - and input all the correct info from there (the actual account login name, password.) Tap send/receive... Wallllla !!!!
azahidi said:
I configured my mails (including hotmail) using the Mail Tab. Once configured it gives the icons on the right as to which accounts I am looking at. And when I tap Menu - Send/receive, the individual icons (accounts) shows how many e-mails have come in (still unread) for each account (if any).
Follow this link http://www.ghacks.net/2009/01/22/enable-hotmail-pop3-in-all-countries/ for hotmail configuration.
When first configuring, do not put [email protected][U]hotmail.com[/U], put something else (e.g. [email protected][COLOR="Red"]zzxxyy.com[/COLOR]). Configure manually, do not let it search. The rest follow instructions from above link. Once completed, then update - which gives fail. Then Tap Menu-Tools-Options-tap the hotmail email acc - and input all the correct info from there (the actual account login name, password.) Tap send/receive... Wallllla !!!!
Click to expand...
Click to collapse
ths.
but it seems too complicated..
sas_sas said:
ths.
but it seems too complicated..
Click to expand...
Click to collapse
Well, it depends on the beholder. I configured it in less than 5 minutes, just once. Well that's the only way now, that I know and would like to share. Others may have a much more simpler, easier and less complicated way. I don't know.
Can someone please give me some simple instructions on how to set up googlemail push. I have googlemail set up and email frequency box is set at 5 minutes, it gives no option for push. I have not found the option to sync contacts etc. Maybe I am having another senior moment!! Thank you.
Check out the beta section on google sync website -That should give you the info you need. I have not got it to work yet though.
Belynda said:
Can someone please give me some simple instructions on how to set up googlemail push. I have googlemail set up and email frequency box is set at 5 minutes, it gives no option for push. I have not found the option to sync contacts etc. Maybe I am having another senior moment!! Thank you.
Click to expand...
Click to collapse
if you create an new email account, don't select the gmail option. You need to create an active sync (exchange) connection... then you have push mail. instructions are indeed on the google sync beta page....
Many thanks, I will head over there now
in activesync app, type your gmail email and password, server is m.google.com ., go thru options for cal, contacts, and email, frequency, and peak times.
gavinfabl said:
in activesync app, type your gmail email and password, server is m.google.com ., go thru options for cal, contacts, and email, frequency, and peak times.
Click to expand...
Click to collapse
Thank you
Now got the phone to push, new problem is that the notification sound does not work with it at present, could this have anything to do with still having the ordinary googlemail on the phone?? Do I need to remove it????
Getting in a mess here I deleted the original googlemail, now I have none.
Belynda said:
Thank you
Now got the phone to push, new problem is that the notification sound does not work with it at present, could this have anything to do with still having the ordinary googlemail on the phone?? Do I need to remove it????
Click to expand...
Click to collapse
dont think so. I prefer using activesync for google contacts and calendar, and setting up gmail but without push in the email inbox. You should get email noises, no matter if both are there. Go to home screen, settings tab, menu, all settings, sounds and notifications, tab sounds, scroll to new email and check options are ticked as needed.
I can't get the push to work despite having hard reset the phone a couple of times. ( now got to get my music and photo's back on)
Contacts not so bad as they will sync with myphone.
I think I am going to have to go back to normal google syncing every 5 minutes. unless someone has another solution.
Thanks for your help
it may be your network not allowing it. make sure proxy is off in connections (settings, all settings, connections, connections, manage , edit, proxy)
gavinfabl said:
it may be your network not allowing it. make sure proxy is off in connections (settings, all settings, connections, connections, manage , edit, proxy)
Click to expand...
Click to collapse
Thanks again,
Proxy is off.
Network O2 , I have had push email with Hero and O2.
I don't know what happened or that I did anything but push has decided to suddenly work!!!
Thanks for all your help.
Belynda said:
I don't know what happened or that I did anything but push has decided to suddenly work!!!
Thanks for all your help.
Click to expand...
Click to collapse
Can you maybe post a small howto on the setup (srver and client site)?
I think that this would help a lot of users who would like to have this!
If I use GMail, but use my own domain instead of @gmail.com, can I still do Push Email?
jackhappy said:
If I use GMail, but use my own domain instead of @gmail.com, can I still do Push Email?
Click to expand...
Click to collapse
Your provider will need to support this.
It's NOT a normal thing they do.
Only "free" push providers that I know of are Gmail and Hotmail (live)
htc-hd2 said:
Can you maybe post a small howto on the setup (srver and client site)?
I think that this would help a lot of users who would like to have this!
Click to expand...
Click to collapse
Sure!
This is what worked for me after lots of attempts.
I deleted the original IMAP googlemail account
Iwent to activesync
Put in my googlemail address ie [email protected]
Password xxxxxxx ignore tha fact that it then adds extra digits.
Save password
leave domain name blank
username will come up as santa, this needs changing to [email protected]
edit server will come up and this is m.google.com
Choose the data you want to sync
Choose schedule as items arrive
The forst sync I had to press send and receive thereafter it worked.
What was confusing me before was the fact that I had the phone charging in the computer as I set up, it would not sync until I unplugged it. After unplugging it only pushed new mail not the mail already on the server.
I hope this makes some sense I am very new to this.
Ok.. Looks easy. Did you set anything in your gmail account on the server?
Also. I'm not sure if thats your true e-mail address, but if so, and if you do not like spam, you better remove it from your post!
Lot's of spam bots WILL get your e-mail address, and use it for sending spam to you!
Ok I managed to get it working after a bit, but syncing still seems slow. Also when I send a message from the phone it shows up in my mail client inbox anyway to stop this happening.
htc-hd2 said:
Ok.. Looks easy. Did you set anything in your gmail account on the server?
Also. I'm not sure if thats your true e-mail address, but if so, and if you do not like spam, you better remove it from your post!
Lot's of spam bots WILL get your e-mail address, and use it for sending spam to you!
Click to expand...
Click to collapse
No not my real email address it is of course santa's and he does not mind mail!
Did not set anything on server.
did anybody try to send a mail with some attachment to your gmail push account? When i get the mail on my device, i can see the attachment, however, i cannot open it or save it. When i click on the attachment it says downloading... but still cannot open or save it? does it work for you guys?
I have searched for email problems but found none that describe my problem.
The problem is this.
1. Emails that have been read, but not deleted are removed from my HD2.
2. I get a notification that an email has been delivered. If i don't read that email, pick up my phone and so on. I can return to my phone knowing that i should have a message to read and find none.
I believe that what may be happening is that my emails are getting cleared down on every send/receive schedule.
Can anyone assist?
I am not saving messages to the SIM card currently.
I had that problem.
I guess that messages are deleted from hd2 when they are deleted from mail server
In other words, when you download them with computer for example, where you probably set it to: delete messages from server after they are downloaded, they are deleted from hd2 after next send,receive...
So I guess that these emails you would like to read them on your hd2 are deleted because in the mean time you or some software deleted them from email server
I find this happens if I empty the deleted items folder in Outlook on the Windows PC to which my HD2 is synched.
Disappearing email
On HTC Touch HD, when I wanted to save an email, I have deleted it. In that way it stayed preserved in the "deleted items" folder.
However, on HD2 email is disappearing from that folder also, after it has been deleted on the server.
Is there any way to save e-mails permanently on HD2? Except moving it to the "drafts" folder...
CRO_Misho said:
On HTC Touch HD, when I wanted to save an email, I have deleted it. In that way it stayed preserved in the "deleted items" folder.
However, on HD2 email is disappearing from that folder also, after it has been deleted on the server.
Is there any way to save e-mails permanently on HD2? Except moving it to the "drafts" folder...
Click to expand...
Click to collapse
find the email options screen that lets you set the storage location, and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
samsamuel said:
find the email options screen that lets you set the storage location, and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
Click to expand...
Click to collapse
Thank you for your reply, samsamuel!
I have tried to find an email option screen that you are referring to, but I just don't see it anywhere.
Could you please guide me to it?
TNX
sure, from home screen go mail -inbox -menu -scroll down to tools -options switch to storage tab and there it is.
Oooops, I 've missed the scroll down part.
TNX
hehe you aren't the first
Hi there!
I have the same problem, but this problem persists...
samsamuel said:
find the email options screen that lets you set the storage location,
Click to expand...
Click to collapse
Ok, done.
samsamuel said:
and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
Click to expand...
Click to collapse
Ok, switched to "Manually".
What I do (just for testing purposes):
1- I'm at home and using Outlook 2003, so from one email account of mine I send a short email to THE email account which is also set up in my HD2.
2- Once I see the email has been delivered, I force my HD2 to refresh and I receive the email.
3- Now I refresh Send/Receive in my Outlook. Fine, I receive the message too.
4- Finally, I refresh again (Send/Receive) in my HD2...
5- The email I had on my HD2 screen, is gone. If I go to my InBox folder, there's nothing there.
What's wrong? Although I know the server deletes the messages, why can't my HD2 keep a message that had already been received?
Cheers,
Mano75 said:
Hi there!
I have the same problem, but this problem persists...
Ok, done.
Ok, switched to "Manually".
What I do (just for testing purposes):
1- I'm at home and using Outlook 2003, so from one email account of mine I send a short email to THE email account which is also set up in my HD2.
2- Once I see the email has been delivered, I force my HD2 to refresh and I receive the email.
3- Now I refresh Send/Receive in my Outlook. Fine, I receive the message too.
4- Finally, I refresh again (Send/Receive) in my HD2...
5- The email I had on my HD2 screen, is gone. If I go to my InBox folder, there's nothing there.
What's wrong? Although I know the server deletes the messages, why can't my HD2 keep a message that had already been received?
Cheers,
Click to expand...
Click to collapse
thats because when you check the account from the mobile, it leaves a copy of the email on the server, and creates a copy in your phones inbox. When you check from Outlook on the pc, it physically downloads the email, thus removing it from the server, so when you check again from the phone, the inbox is empty.
You can alter outlook to not remove messages, but you end up with all your mail stored on your pop server, and the isp might not like it if it grows too large.
samsamuel said:
thats because when you check the account from the mobile, it leaves a copy of the email on the server, and creates a copy in your phones inbox. When you check from Outlook on the pc, it physically downloads the email, thus removing it from the server, so when you check again from the phone, the inbox is empty.
You can alter outlook to not remove messages, but you end up with all your mail stored on your pop server, and the isp might not like it if it grows too large.
Click to expand...
Click to collapse
Hi there samsamuel. Thanks for your answer.
I understand this behaviour, but what I can't possibly understand is why the email is not kept in my HD2: I get the notification, I click to download it, hence, in that very moment a copy of the email is in my device. Then, why can't it be kept in my device if it was already there!?
It's fine if later on, it refreshes and it detects that there's no email in the server's inbox....but please, don't delete me the copy that I already had in my device! It has no sense!
Isn't there an option to keep these copies?
And yes, you're right, I don't want to alter my outlook, that would be a nightmare.
Cheers!
No choice for that?
Are you all happy with this email behaviour?
..I'm asking because there seems not to be a solution for this...
Up...
I'm having the same problem man... it's giving me the ****S. How do I put android on this PoS HD2?!
figured it out...
Open inbox > Menu (scroll down to tools) > Options > Click your email account > skip through all the bull**** until you get to the "Email Setup, automatic send / receive & dowload messages" drop down boxes screens, Hit "Advanced Settings", then change the 'When deleting messages:' from delete them off the server to keep them on the server.
Stupid WinMo.
Try an email account that supports IMAP. Some providers allow POP3 or IMAP so you might not have to change accounts.
I don't like the way IMAP looks in Outlook, but it works much better across several devices. I have two PCs and a couple of phones. No matter where I am, each device always reflects what is ACTUALLY in my email online. It took a little adjusting to, but I think it's much better. In Active Sync/Windows Mobile Devie Center, I no longer have Outlook set to synchronise with my device. Try signing up for a free Gmail account and try it on your phone and in Outlook on a PC and see what you think...
Somehow found what seems to be the problem...
inbox - tools - options - accounts tab - choose your account - edit account setup - click next until:
Automatic Send/Receive:
[Every 60 minutes]
Download messages:
[From past 3 days]
Change this from past 3 days to All messages and voila!
It's seems to save space by providing you only with latest e-mails. Make sure to do the Storage options mentioned earlier!