Database Users

Uknknown Battery issue

I took apart my 8525 and put it back together to fix a lose screw, well now it says unknown battery on the power screen and when I plug it in the screen gets brighter but no orange light, does anyone no why or a fix?
Thanks

sprice82 said:
I took apart my 8525 and put it back together to fix a lose screw, well now it says unknown battery on the power screen and when I plug it in the screen gets brighter but no orange light, does anyone no why or a fix?
Thanks
Click to expand...
Click to collapse
I have not seen that before or seen it reported. I suspect that is not saying it does not recognize the battery but rather it cannot read the state of charge of the battery. Sometimes when I tap my meters icon it will say Unknown next to the battery entry.
It may be that one of the battery terminals is not connecting well. Clean contacts and ensure good contact.
Take battery out and leave out for at least an hour.
Other than these routine obvious things (that you have probably tried already) then the more drastic thing would be either:
Taake apart again and double check all connections
Hard reset
Mike

Thanks mike, I have tried all of those things. I have gotten to the point that it flashes the orange light, maybe it just needs times (and the freezer ).

Athena dead or dying........any miracle workers out there?

Background:
I have had MANY PPC's (so many I can't even count them) and I've loaded many different cooked ROMS and such on most of them so I'm not a complete noob on these things (don't claim to be an expert either).
However, my most recent acquisition is an HTC Advantage bought at CompUSA. I've read most of these came with a test ROM and mine was no different except for the fact that when I attempted to update the ROM to the "official" one provided to me by HTC it would not work. I always got the error "Connection lost" about half way through the process. I tried it numerous times and it never worked. On some occasions it would get stuck on the bootloader screen but I was able to get it back to working status (still on the test ROM).
I decided to try installing step 1 of Ollipro's SPL to see if that would help loading the HTC ROM. Turns out that wouldn't work either. It would get stuck at step 1 where it would ask if "PPC gone idle and didn't work or to wait 30 seconds". Tried it many times and would try to get it to keep going but the grey box on the bottom left would say the "parameters were incorrect" and would give me the option to quit, which I would. No problem, at least my 7501 was still working.
After that I tried the official HTC ROM again and I got the same "connection lost" error I had previously, except this time I didn't get anything on my PPC screen, just a black screen, not even the battery charging light behind the joystick lights up anymore. Soft reset...........nothing. Bootloader reset....................nothing. Hard reset.......................nothing. No lights, nada. The only flicker I get is if I try a reset wheen the power cord is connected. A red light flickers behind the joystick whenever I click the reset button. Any ideas or any help?

Sounds to me like the battery is just dead. I bought one at CompUSA (had the test ROM also) and I got the red ring around the joystick too when I tried to turn it on in the store. I left it plugged in awhile and it finally booted up okay. I then replaced the test ROM with the one and only available for the X7501 on HTC USA's web site. Good luck and I hope you get it working!

I think it could be battery related as well but it had a full charge when this happened. For some reason the unit has lost communication with the battery. I'm at a loss.

I got the same problem like you man !!! but i bad luck and so stupid man , i did with HTC X7501 then it dead after that i bought the X7500 then did it again , holy "... " it dead again....man ...So how your phone now bro ????

I left out the battery a half day and tried it again but still dead. Then I left it charging overnight and tried it again but still dead.
I can't believe this. I've never had a bricked device that can't be revived but after so many have seen this post and still no solutions I'm guessing it's no hope.

I met the same situation when I started to unlock Athena ( TMobile Ameo) within not fully charged battery ( less then 70%).
Solution ( try to make BL mode) with connected wallsocket charger ( not connected to PC USB slot) or find 100% charged battery. It helped me two times.
After many tries it changed to BL mode .
Now I didn't start unlock/change ROM without 100% charged battery.

I have the same BIG Problem, only red fliker when soft reset when AC conected. I wanted to update rom from russian to english and phone stoped working (black screen), and battery heats when inserted in phone . nothing to do? i read everything but i have not got any solution. I think it may be bios dead. helap us please

Lobstrick said:
I have the same BIG Problem, only red fliker when soft reset when AC conected. I wanted to update rom from russian to english and phone stoped working (black screen), and battery heats when inserted in phone . nothing to do? i read everything but i have not got any solution. I think it may be bios dead. helap us please
Click to expand...
Click to collapse
"heating battery" (i.e. discharging when inserted, you mean?), no charge led = dead bootloader indeed.

I get the same problem. My device is work, but not charge. Also like yours i have red ring around the joystick when the battery is taked out. And if battery inside, when i make a softreset it blink one time, continued to load but not charge.
You`r speaking all wonderful. But have anybody found the solution?

Hearing these stories makes me nervous. I'm on the stock ROM (mine came from CompUSA with the latest ROM and I don't have an urge to try the cooked ROM yet). I've been using my Athena daily for 4 months, it charges correctly from several different chargers I have (car, computer USB, stock wall charger, aftermarket wall charger).
However, one day 2 weeks ago I went to make a call in the middle of the day and my Athena was dead. D-e-a-d. Usually I can make it back home at night and still have 90-100% on the battery meter, so with no use in the middle of the day and a dead battery, this was weird. It wouldn't turn on, no soft boot, took the battery out and put it back in, and always got nothing.
I bring this up here because when I plugged it in, I encountered similar problems that others here are describing. It wouldn't turn on, and it didn't give me the orange charging light behind the joystick. I ended up leaving it plugged in for a while and finally I got a red ring, not the usual orange. I've only seen red when the battery was almost dead and the unit was on. Then after some more time the ring turned orange and at this point it would turn on again. I still have no idea why my battery died so fast and hard.
So, is there a problem with the battery charging system that is starting to crop up in units that have been used a while???

miha_conan said:
I get the same problem. My device is work, but not charge. Also like yours i have red ring around the joystick when the battery is taked out. And if battery inside, when i make a softreset it blink one time, continued to load but not charge.
You`r speaking all wonderful. But have anybody found the solution?
Click to expand...
Click to collapse
Hi i am no expert but i had simaler problem no display or no lights round ring no responce to any commands (ie hard reset and bootloader ) only red light flickred on reset button all i did was removed battery while pressing reset button and placed new battery and left it on wall charger for couple of hours and before doing hard reset i pressed reset button 2 to 3 times and green light round the battery came up so i tryed bootloader and it worked and insted of flashing it with pc i just loaded the img in sd card and flashed it while whole thing was on charge (i had tmob test rom before ) which i think is best way to do no hassle of losing connection or failing in half way and it works like a charm
hope this helps
and ya if you have a spare battery it dose help

New battery?
I'm a wizard user (and lots of former PDAs) looking to buy and Athena, maybe.
Has anyone tried a new, right out of the envelope, battery? these issues sound like worn out Li-Ion batteries to me. I've had them completely conk (won't take a charge at all) if I let them go completely down, and I've had them wear out and stop taking a full charge (down to maxing out at about %20, but sometimes showing %100 depending on ROM status) when I kept charging them while they're already charged.
Li-Ion batts don't sit for long periods too well, either, so if they're sitting on the shelf at the store/warehouse, they may be suffering even more than one that has been used since earlier in its childhood.
Perhaps the answer is a switched charger that stops charging when the battery (not the ROM/unit reading) gets to %100. ???
I didn't see anything like this posted. I'm terribly curious to see if anyone can resolve it.

nother AMEO dead
http://forum.xda-developers.com/showthread.php?p=1859021#post1859021

Red ring comes for a sec only try to RESET the device with Charger connected
Click to expand...
Click to collapse
same here,
i am afraid i got a dead athena too, did you guys found any solution?? i tried switching batteries. this is my first experience with a windows mobile device not powering on, in inrepairable condition.
found another member with similar problems- http://forum.xda-developers.com/showpost.php?p=1639311&postcount=24

No genius,s on here,just insults
i have read every page on the advantage x7500,being such an old phone you would thin the genius,s on here could sort it out in seconds,but all they do is insult you.i tried to update from windows 6 on radio 1.20 to michys radio 6.5
it got to 94 percent then crashed, now when i boot up i just get a black and white screen,which then turns white,if it try to reinstall advantage 6.0 the phone reets after 2 or 3 percent..will anyboby help by giving simple term advice to unbrick it? NO.will they provide links to there advice no.THEY JUST INSULT YOU AND SAY ITS IN ONE OF THE THREADS.well im a computer tech and if anybody wants there pc or laptop fixing.guess what i will return the favour with computer speak,THAT YOU CANT UNDERSTAND

Charmer wont turn on

this is my firends phone - tmobile cmpact 2 - its never been cooked, standard wm5 rom and no upgrades or downloads. it suddenyl today entered bootload screen - we took out the battery restarted, then it loads to the tmobile splash screen the cuts off, now it wont even turn on
tried charging it, and the charge light doesnt ocm eon, any ideas??
Thanks

anyone?..........................................

You have to enter bootloader mode (look up the wiki for how to) and then run the official rom upgrade for charmer.

my charmer is also dead
right in the middle of typing in an adress at iGO on my Charmer with WM5 it started rebooting and turned black after the T-Mobile bootscreen. And I could only turn it on by removing the battery, waiting for some minutes and then turning on again, just to see the same thing happening - black after T-Mobile screen.
Now I cannot turn it on at all, cannot reset (neither hard nor soft), cannot get into bootloader nor can I charge it (at least no LED is indicating anything).
Does anybody have an idea? vlodeck?
At the moment I am not at home, so I cann't try the original power supply (so far I used the one in the car).
Thanks in advance!

There are two possible outcomes Jared.
Either your power supply in the car is not enough to lift up Charmer.
Or your battery went totally dead, in which case you would have to buy a new battery.
Good luck.

Thanks for the fast support!
the strange thing is, that it all started with battery at about 80%...
I will check on sunday with the original power supply and a battery from another device. Then I will let you know the outcome.

I can lend you my battery, Jared!
...to see if it is really the battery.
Otherwise I can only recommend the HTC Kaiser ;-)

problem solved for now
thanks frikibaby for the offer...
but vlodeck was right. At home I pluged in the charger and it started charging and I can also turn it on again. So for some reason my car charger does not charge the charmer anymore although the indicator and the battery bar says so ...???
Thanks for the support!!

Really annoying problem...

Hey guys.
I'm experiencing some problems with my Touch HD. When I get it to start I'm really happy with it and every program runs as it should.
My problem is the battery or something like that. I can have the battery power at 70% one second and the next the phone is telling me to either charge the battery or the device will shut down. I try to start it again but at the start screen it says Battery level to low, your device will shut down.
When I try to charge it the LED under the power button will show a solid amber light, telling me that it's charging, for about 7-9 seconds and after that it will either start flashing between amber and green light or just turn off.
I've tried having it like that over night and try to start the phone in the morning and the same message appear on screen, "Warning! Battery level to low! Your device will shut down!"
Read in some other post about someone who had a similar problem, but not quite the same, and that was resolved by removing the battery, plug in the USB cable for a few seconds, disconnect everything and then put the battery back in and start the phone. This works for me about 30% of the time. When it works the battery shows about 60-80% power.
I've tried a hard reset and I've tried to contact HTC without any success. Any suggestions from you guys, you seem to know almost everything there is to know about these phones.
Thanks.
/Markus

Have you tried keeping the battery out for a day?
When I got my phone, the first 7 charges I turned the phone off and charged it all the the way up (to get the calibration accurate). Now the battery life is excellent, I can use it for couple of days without charging.
You should try returning the phone, seems it is fine software wise. Can you use the phone with the charger in? If yes, then there is probably something wrong with the battery or the hardware that is interacting with the charging.

I've tried keeping the battery out for about 24 hours but it didn't help. I can't start the phone when I have it plugged to the charger. I'm going to return it today and see if they can just exchange the phone in store or if they need to ship it somewhere to be repaired
Thanks anyway.

Sounds like a defective battery to me...

That's a good idea, better to get a new one.

crapforbrains said:
Hey guys.
I'm experiencing some problems with my Touch HD. When I get it to start I'm really happy with it and every program runs as it should.
My problem is the battery or something like that. I can have the battery power at 70% one second and the next the phone is telling me to either charge the battery or the device will shut down. I try to start it again but at the start screen it says Battery level to low, your device will shut down.
When I try to charge it the LED under the power button will show a solid amber light, telling me that it's charging, for about 7-9 seconds and after that it will either start flashing between amber and green light or just turn off.
I've tried having it like that over night and try to start the phone in the morning and the same message appear on screen, "Warning! Battery level to low! Your device will shut down!"
Read in some other post about someone who had a similar problem, but not quite the same, and that was resolved by removing the battery, plug in the USB cable for a few seconds, disconnect everything and then put the battery back in and start the phone. This works for me about 30% of the time. When it works the battery shows about 60-80% power.
I've tried a hard reset and I've tried to contact HTC without any success. Any suggestions from you guys, you seem to know almost everything there is to know about these phones.
Thanks.
/Markus
Click to expand...
Click to collapse
switch off wifi, install Advanced Config, select all power management enabled
and try again. i also had the situation that my hd took 1550 mA. so the battery was sucked empty within several hours. now everything runs perfect...

Have exactly the same problem
I have exactly the same problem. One moment the phone works and charges fine and the next it shows irratic battery levels and eventually needs to be shut down. Following the shutdown you get the 'Battery level too low' message on startup, right after the Smart Mobility screen. In my case I think the problem mostly started when the phone was either just connected to a PC using the sync cable or when trying to top-up the charge using the wall charger. I also noticed that when the problem appears the plug symbol would appear (indicating it is charging) or sometimes not and then when checking the battery level, the indicators would actually go down sometimes losing 2 or 3 at a time until there is only 1 left and the phone says it needs to shut down. Pluging in the wall charger does not help as the LED indicating the phone is charging only stays on for a few seconds.
Now, I had many trials with removing battery, sim card, memory card or any of those in combination and sometimes these seem to work, but I think the key is the temperature of the phone. Every time I went to the car to drive home, where it was cold, the phone would start charging again, when just before that it would not react to anything all the time I was in the warm office.
I have now contacted HTC and am sending it to their repair centre tomorrow. Hopefully this is recognised as a fault and I will get a replacement. BTW, they arranged for a free courier pickup. Not bad, but the key for me is that the phone is being replaced as I really like the phone.

Update: Got a replacement after 1 week
Got my replacement phone today and hope that this time I have no further problems. I also had to return my previous one with a screen problem (see my post here http://forum.xda-developers.com/showthread.php?t=439410&page=2).
Everything went quite smootly and I liked the offer of a free of charge UPS pickup, so the only complaint I really have is that HTC send me a new phone but no replacement screen protector. Just the original screen sticker (the one with some writing on it) had been stuck on. It was in a bit of state like it had been taken off and put back on several times. I just called them to send me a replacement screen protector, but I don't hold my breath to get one. Probably end up buying it from the website.

Battery Won't Charge

hey, i got the leo just over two weeks ago, and swapped my orange sim for my o2 sim (my phone is unlocked) yesterday night. This morning the phone did not charge at all and i still cannot get it to charge, i have tried via the wall plug and plugging into my PC. At the top of the phone there is a green LED flash and then an orange one.
Any ideas as to why it wont charge, im still under guarentee so if its any problems with the battery etc. i am sure i can get it replaced, Thanks in advance.

i've tried taking out the SIM then turned it on and off, that didn't work. I then tried the same but with the SanDisk card. Still no hope.

Hi, sorry to here about your troubles but it is nothing I haven't seen before. Hope this helps.
http://forum.xda-developers.com/showthread.php?t=610330

Try to release all the energy of the battery, then plug the usb cable to computer, us your PC to charge it.If it dosen't work, congrats then, you are in the same situation as me,
-order a new battery replacement see if it's sloved, if not, send it to HTC for repair.

btw, just curious, are you in Canada as well...?

hi i have the same problem solution is simple you just bend middle pin that connect battery bend it down a little and it should works

Thanks mmpl, I am gonna try that, I wish that may solve my battery drain problem as well.

nah im not Canadian, from the UK. The place i bought it from said i could send it to them and they can check it, if they can't fix it they'll send a new one to me

WOW! amazingly, i had no hope in it. But i did play around with the middle pin just a slight tap backwards and then *forced* the usb into my phone and computer, it switched on switched off i unplugged my phone is did a white screen flash, but it is now holding the solid orange LED of life! i can't understand what on earth was wrong, and it could still not charge but the LED seems to be correct!

Unfortunately i am now experiencing this with a replacement battery from China. It flashes green and orange when plugged in and won't charge. Original battery works normal. Well... back to seller.

Problem Fixed!
Thanks mmpl. The middle prong on the HD2 that connects the battery was pointing slightly up from horizontal (and it looks different than the two prongs and seems a little limp/loose); I pushed it down a little so it's just slightly down from horizontal; put the battery in and that fixed it! Thank you for posting the solution!!!
My symptoms were that the battery indicator icon in the title bar would switch to full bars when plugged in (did not show the plug icon in the title bar as it should have), but when I click on the battery indicator icon the sub screen (showing the battery) would show the actual state of the battery, e.g., 30% with one bar.
I've been also having freeze-up problems when dialing out, thereby requiring a re-boot (take the battery out or push the reset pin) once or twice every day (I'm on the phone a lot however), and maybe the daily removal/re-install of the battery weakened the prong.

Replacement battery from China...
ahdai said:
Unfortunately i am now experiencing this with a replacement battery from China. It flashes green and orange when plugged in and won't charge. Original battery works normal. Well... back to seller.
Click to expand...
Click to collapse
Hi, I also have purchased a cheap replacement battery from China as a backup for my Samsung i500. I cannot charge this battery in the phone! I get a pop window when I connect my charging cable that states; "battery is not connected"! The stock original Samsung OEM battery charges in the phone just fine.
I wonder what the problem is?

mmpl said:
hi i have the same problem solution is simple you just bend middle pin that connect battery bend it down a little and it should works
Click to expand...
Click to collapse
Thanks mmpl, I had not even considered the pin until I read your post.
I know this is the wrong thread for xperia ray, but I just wanted to say that this is something that could happen to absolutely every phone. The middle pin on my ray was stuck in, so far in that it would not connect properly to the battery. By getting a sewing needle in and tinkering it back out it now connects and charges properly.
Also, I hear that if you have flashed your phone you may need to re-calibrate it. If your phone is rooted, you can do this with the aptly named app called BatteryCalibration. Worth considering I think.