Hi, I am new in this forum, sorry in advance for my english.
Today the battery from my QTEK 2020 went empty and the backup battery also. The device restarted itself and all the data were lost.
I am regurarly backing up all the data each time I connect to the USB cradle, so I thought.. Hmm no problem, I will restore it from the backup file. Then came the problem...
The device ID from the activesync and from the Qtek doesnt match anymore, so I cant restore the backup file.
How/where can I find this data in activesync so that it thinks that this is the same device like before?
P.S. I am only sure that the device name was "Pocket_PC" on QTEK, but the description I dont remember.
Hi Pipi,
Please see whether the below steps can help:
1) Open Activesync (do not put your PPC into the cradle). Select 'File' > 'Delete Partnership' > 'Yes' (repeat until all the partnerships are deleted)
2) Hardset your PPC (hold power button and soft-reset at the same time)
3) After hard reset, put your PPC in the cradle and let it form a new partnership with Activesync (your should get the default PPC name as Pocket_PC)
4) In Activesync, select 'Tools' > 'Backup/Restore'. Select the backup file you want to restore. Go to the Restore tab, press restore and everything will come back.
Remarks: Please make sure the Regional setting of the PPC after hard reset is the same when you do the backup.
Hope it can help ......
THX I will try, but after i have searched the forum for solutions, i found out that, if you do progressive backup, it is impossible to restore the data, except the full backup.
Is it true?
Yes, you need to use a full backup image to restore as incremental backup does not contain the full image of the PPC and cannot be restored.
i restore inc backup's all the time on my device
if it could not be restored why have the inc backup option at all ?
There are three types of backups -
Full backup - backs up everything
Incremental - backs up everything changed since the last full or incremental
Differential - backs up everything changed since the last full.
So - when you restore with incremental you must restore the last full backup and then all of the incrementals since that last full (in order).
When you restore with a differential you need to restore the last full and then the last differental . . . at most 2 restores.
Incremental backups take up less space and time but require more time to restore the system, whereas differentials take more space and time to backup, but take less time to restore the system.
HTH
Different device type
After installing NYDITOT virtual display, my Himalaya crashed bigtime!
Only a hard reset would work.
The problem is, that when I try to restore the backup I get this error saying that the backup was made on a different device type..
Thus rendering me helpless!
I've allready lost 300+ e-mails this way, so I don't trust the backup function any more.
I use newest version of Activesync...
This has happened twice in two days now..
I don't use NYDITOT any more..
hi bonzo,
it's not a big problem: just set the device name AND the regional setting (probably Norwegian for you) to what it was at the time of your backup.
ym
Aha!
So THAT'S why I didn't make it work..
Those darned regional settings!
Thanks a million!
I had the device name down, but didn't know about the regional settings..
yeah it's in the help in activesync
i had that problem once but activesync's help
gave the solution
one of the first time ever windows help help'd me
It was in the help file?
I swear, I read that file five times...
Desperate for a solution...
Oh well.. At least I've got it now..
Hi all,
got a QTEK S110, which is great. Recently done a backup, but when I then tried after a hard reset to restore, it could not, as it said it was for a different device!?!?!
Now I know this is not the case, so does anyone have any ideas what I can do.
I have also done a bit of messing about, and done different backups of my newly reset pda. This time it allows me to restore, but then stops and says some files could not be copied, because they could be in use, and to make sure all programs are shut. The only one open is Activesync, which I then shut And it says that it is all finished, but all my contacts along with other stuff has not been restored.
Activesync seems to be a bit lame. Is there another program I can use to restore the activesync backups?
Nick B
Hi Nick !
Had the same problem restoring with activesync. The backup i made was with country setting to "German - Austria" but the default after hard resetting the qtek is different so activesync quits restoring.
Solution:
After resetting your qtek set the country setting (Start/Settings/System/Country Settings) to the country you had set while you made the backup. The try the restore with activesync.
Good Luck,
Gerhard
Contacts & Calendar are somewhat problematic with backups. Next time use Sprite or another third-party product for backup/restore.
Now to solve the open programs try to boot in safemode. There are several programs to achieve this. I believe sbp pocket plus is one of them. Also you can try to empty the windows\startup folder. Just move the shortcuts somewhere else, especially poutlook.lnk is a suspicious one. I must say I never tried this myself when I had simular probs, at that time I didn't knew to much of the PPC.
Last resort try to synchronize with your desktop, this should give you the contacts & calendar data, which I think is most important at the moment. The other data will come from your AS backup.
Regards, M
Suddenly Activesync will no longer connect to my Universal
I hear the tone when I plug in the cable and AS displays connecting, however it fails to connect. Next I tried upgrading from 4.1 to 4.2 and this did not help. The only difference is AS will timeout and display a troubleshoot screen. Troubleshooting could not find anything. I rebooted my PC and Universal multiple time to try the classical fix without any success.
Any ideas what to try next?
howabout:
soft reset universal.
backup universal, and hard reset then restore.
delete partnership.
skywriter said:
howabout:
soft reset universal.
backup universal, and hard reset then restore.
delete partnership.
Click to expand...
Click to collapse
I was afraid that someone was going to suggest that That was on my list to try. First I want to check my home computer. A hard reset may be in order either way. For as long as I can remember, I can not get my Universal to uninstall a program. It always complains that uninstall did not work. I do soft resets before uninstalling. Therefore, I wind up manually deleting program files and shortcuts.
Does a hard reset clean up the registry?
How do I do a backup if I can't connect?
GaryK2 said:
Does a hard reset clean up the registry?
How do I do a backup if I can't connect?
Click to expand...
Click to collapse
a hard reset will return the registery to factory values and entries.
i use spb backup. you can get a .cab of the program. so you can put it on an SD card and backup to that (assuming you have one)
of course the restoring the backup will return the pda to the previous value state, but perhaps something will get lost that got it wedged in the first place.
to be honest, i have never found a cause for weird activesync behaviour or a repeatable work around often just 'doing stuff' fixs it.
skywriter said:
GaryK2 said:
Does a hard reset clean up the registry?
How do I do a backup if I can't connect?
Click to expand...
Click to collapse
a hard reset will return the registery to factory values and entries.
i use spb backup. you can get a .cab of the program. so you can put it on an SD card and backup to that (assuming you have one)
of course the restoring the backup will return the pda to the previous value state, but perhaps something will get lost that got it wedged in the first place.
to be honest, i have never found a cause for weird activesync behaviour or a repeatable work around often just 'doing stuff' fixs it.
Click to expand...
Click to collapse
This solved most of the problem. Thanks.
Wi-Fi config to work needs some tweaking - don't know why yet. However the #1 problem of active sync is now working.
I still can't remove a program via activesync or PPC. I mkust mannually delete files
GaryK2 said:
I still can't remove a program via activesync or PPC. I mkust mannually delete files
Click to expand...
Click to collapse
oh you remove packages with actisync? i never use that. i use the start->settings->system->remove programs. that removes stuff that's been installed with cabs, and activesync.
Hi all, I wonder if anyone can help on this one - I've been googling for the last 3 hrs and not been able to really find any solution.
I seem to have lost my 'Settings' folder
When I click on 'Start > Settings', my system just hangs.
If I Hard reset it's there again, but when I clone back to current - gone
I REALLY don't want to have to go through the whole installing process again, I've just spent the last month Installing, Resetting, Installing, add infinitum; now, when I seem to have found and tested all the apps that I want. installed them, registered them, etc., the LAST thing I need now is to have to start from scratch!!!
So, PLEASE - give me a clue how to add this back and remove the one and only issue I have with this build!! P L E A S E ! ! !
Bird
*******************
ADDENDUM:
*******************
Have also found that the three settings tabs are also no longer recogniseable in other programs - I have SPB Shell 2.0 installed, and it usually shows all the options from the Settings folder in it's Settings tab - not any more!!
Also Pocket Mechanic comes up with the 'Cannot load file 'unload'...' message if you try to uninstall anything! - from surfing it seems that these are related!
It looks as if I WILL have to reinstall everything - going to have to do it the REALLY slow way and clone after EVERY install on the system "sigh!".
I'll give it 48 hrs of hoping that some really narly uber geek out there can come to my rescue, else I'll have to geek it myself!
CALLING ALL UBER GEEKS - help this poor lame nerdoid out!!
as i understand you have made backup of a broken WM and when you restore it it restores the broken parts too, the easyer solution for you is to use PIMBackup for all your mail, contacts SMS MMS etc. , Hard reset, install all of the software you use then restore the backup from there and after your device is properly configured then back it up with a backup software (some backup software do not work well in wm 6 use only compatible versions, also you can not restore WM2003,WM5 or difrend build backup to WM6 rom this action may cause unpredictable bugs)
Yah, looks like it's the only option!
I think that this is going to be the only option xplode, thanks for the second opinion!
I was hoping to find another solution, but it seems this will be the only one - oh well!
xplode said:
as i understand you have made backup of a broken WM and when you restore it it restores the broken parts too, the easyer solution for you is to use PIMBackup for all your mail, contacts SMS MMS etc. , Hard reset, install all of the software you use then restore the backup from there and after your device is properly configured then back it up with a backup software (some backup software do not work well in wm 6 use only compatible versions, also you can not restore WM2003,WM5 or difrend build backup to WM6 rom this action may cause unpredictable bugs)
Click to expand...
Click to collapse
B.T.W. xplode, I now have 2 BA's to play with, so if you need a tester for any ROMs or anything, let me know! After all, once I get this thing sorted, I'll have a backup and can flash and reclone in minutes! This goes for Helmi and the other gods of the ROMs, too.
Bird
captures Picture, look at
So i've searched the forum for how to backup my phone as i want to install the official 1.6 rom which i got from the HTC site yesterday.
Now, after reading tons of threads i must say i'm still confused. I'm surprised there is not a simple stickied guide for noobs on how to simply backup your phone, upgrade and restore.
I was good at this malarky on symbian but this is like starting over gain, i'm clueless. I know the apps SPB, Sprite & pimbackup as well as microsoft my phone are all options for backing up but i need to get this staright in my nooby nut before i start it. So...
What i want:
1). a programme that will back up my contacts and most importantly my SETTINGS, no one seems to mention backing up the settings
2). then, should i hard reset before the upgrade? hard reset after? both? not at all?
3). I'm not bothered about registry tweaks i can redo the ones i want and i've got all my cabs on my pc ready to re-install.
Sorry if i'm being thick but i want to get this right, i don't want to lose all my settings and have to go through the entire phone to make it mine again..
If the above 3 questions can be simply answered i would be eternaly grateful
The reason backup.restire isn't really mentioned much is that restoring settings after can be a little hit and miss. I hear spb backup can restore settings after a new rom, but also there are several threads where people say the phone fails to boot after the restore and they must hard reset.
The reason is that flashing a new rom is like completely wiping and reinstalling your pc operating system. Its a whole new system, so if you restore for example some registry settings, there is no guarantee that something in the new rom isn't changed from the old one.
Personally, i just re do everything manually. (Flashed a new rom not 30 minutes ago actually, and all i have left to set up is the email accounts. Takes no more than 20 minutes all in to get ot back to how i had it before)
You should hard reset after you flash a new rom. No point doing it before. Do teh flash, let it set itself up, then hard reset, let it set itself up again, start using.
You have cabs and reg tweaks saved, (as do i) so i'd say bite the bullet and do the settings manually.
Hell Jonbaker,
Appreciate you have taken some time to search which is what a lot of new users DON'T do so lets help you out here.
I suggest you do this:
Go to the SPB Mobile website, download a trial version of SPB Backup. When you run it the software backs up the following:
- PIM Data including text messages
- Email
- Documents and files
- System files and settings.
Once you have done this, ie made the backup onto a dedicated sub directory on the SD card on your device, do the following: as a further backup, make a copy of the SPB backup file and transfer it to your PC. This way if anything goes wrong you have 2 copies of this valuable file in 2 different locations.
Next upgrade your ROM from the HTC site, which seems to be your preferred option.
Once the ROM is installed and the phone boots back up ok AND you are happy that there are no problems with the ROM then do the following:
- Use file explorer to navigate to the sub directory on your SD card where you kept the original SPB backup file from before.
- Tap on the file and it will eventually load up. Note that it is a self executable file but it sometimes takes a little while to load up
- This bit is important: once the file is loaded up, walk carefully through the screens until you see the options for Full Restore or Customized Restore
- Choose Cutomized Restore. If you don't you WILL screw up your new installation
- At the next screen you will see that ALL the options are already ticked. Untick System Data . This bit is very important. Leave all other options ticked
- Walk through the rest of the screens then let the software do its thing
- Once done the device will reboot itself and all your data, PIM, emails, etc will have been restored.
Job Done.
By the way, you will have to restore your software packages manually but at least your PIM data is already restored automatically. Afraid there is no other way out if you are changing ROMS.
If you get stuck come back and we can see what we can do. If you take your time and think logically you will be fine.
Cheers
WB
PS: Whatever you do, DO NOT DELETE the SPB Backup file as you may need it again at a later date. Also get into the habit of making regular automated backups which this software allows you to do.
I backup every day, 7 days a week, for peace of mind.
WB
samsamuel said:
You have cabs and reg tweaks saved, (as do i) so i'd say bite the bullet and do the settings manually.
Click to expand...
Click to collapse
mmmm, pain in the arse, i've had this phone a week and i've spent hours and hours learning it and getting it how i want it and now i learn of the new rom and i got to start from scratch again.
After coming from the N96 where an over the air upgrade could be done and not losing a single file or setting without backing up, this is taking a huge step back for me. However, that was the only advantage i could tell you that the n96 has over this phone!
I might try the spb backup, if it fails on my settings i can hard reset no loss yeah?
Thanks for the info again mate, very helpful member
wacky.banana said:
Hell Jonbaker,
Appreciate you have taken some time to search which is what a lot of new users DON'T do so lets help you out here.
I suggest you do this:
Go to the SPB Mobile website, download a trial version of SPB Backup. When you run it the software backs up the following:
- PIM Data including text messages
- Email
- Documents and files
- System files and settings.
Once you have done this, ie made the backup onto a dedicated sub directory on the SD card on your device, do the following: as a further backup, make a copy of the SPB backup file and transfer it to your PC. This way if anything goes wrong you have 2 copies of this valuable file in 2 different locations.
Next upgrade your ROM from the HTC site, which seems to be your preferred option.
Once the ROM is installed and the phone boots back up ok AND you are happy that there are no problems with the ROM then do the following:
- Use file explorer to navigate to the sub directory on your SD card where you kept the original SPB backup file from before.
- Tap on the file and it will eventually load up. Note that it is a self executable file but it sometimes takes a little while to load up
- This bit is important: once the file is loaded up, walk carefully through the screens until you see the options for Full Restore or Customized Restore
- Choose Cutomized Restore. If you don't you WILL screw up your new installation
- At the next screen you will see that ALL the options are already ticked. Untick System Data . This bit is very important. Leave all other options ticked
- Walk through the rest of the screens then let the software do its thing
- Once done the device will reboot itself and all your data, PIM, emails, etc will have been restored.
Job Done.
By the way, you will have to restore your software packages manually but at least your PIM data is already restored automatically. Afraid there is no other way out if you are changing ROMS.
If you get stuck come back and we can see what we can do. If you take your time and think logically you will be fine.
Cheers
WB
PS: Whatever you do, DO NOT DELETE the SPB Backup file as you may need it again at a later date. Also get into the habit of making regular automated backups which this software allows you to do.
I backup every day, 7 days a week, for peace of mind.
WB
Click to expand...
Click to collapse
Excellent advice, i will try this, i appreciatte you taking the time to write all that out in detail. I shall follow the steps you gave and report back with how i got on
one last thing, at what point should i hard reset? i'm guessing straight after i'm happy the rom has been installed correctly. Then restore?
wacky.banana said:
... - This bit is important: once the file is loaded up, walk carefully through the screens until you see the options for Full Restore or Customized Restore
- Choose Cutomized Restore. If you don't you WILL screw up your new installation
- At the next screen you will see that ALL the options are already ticked. Untick System Data . This bit is very important. Leave all other options ticked
...
By the way, you will have to restore your software packages manually but at least your PIM data is already restored automatically. Afraid there is no other way out if you are changing ROMS.
Click to expand...
Click to collapse
Great post WB.
However... your statement i quoted above is not 100% correct. Its sort of dependant upon what ROM you are upgrading to and whether a system restore using SPB Backup will cause problems or not. The only way to tell is to actually try it out!
For info here... i have used SPB Backup for years. Recently though i used SPB Backup to backup my entire system,... applications, registry etc (not PIM data as i use MS Exchange to simply sync).
I then upgraded my ROM from 1.43 stock to 1.66 stock and restored using my backup file.... everything was back... all of my apps and registry tweaks were present and working with no hiccups AT ALL. The restored system was complete and included system integrated stuff like SPB Mobile Shell, S2u2 and even my manila home screen edits and tweaks.
It was then a simple matter of synching with exchange to get my contacts back.
When you run the restore on your newly flashed device... definately do a custom restore and if you are doing system data also, SPB Backup should prompt you with the fact that it has recognised your ROM has changed. You should then run the restore in ROM upgrade mode.
hmmm, system data.. would that mean registry tweaks and installed apps? does that also include settings or is that covered else where in the restore?
jonbaker76 said:
hmmm, system data.. would that mean registry tweaks and installed apps? does that also include settings or is that covered else where in the restore?
Click to expand...
Click to collapse
system data is indeed ALL of your apps and registry tweaks.
WB's post will only backup and restore your PIM data.
What i am saying is that you can indeed backup and restore EVERYTHING!
If i were you i would do two backups... one for just your PIM data,... and the other one for PIM AND system data.
Then when you do a full restore with ALL of your apps, settings, registry tweaks (system data) and get any issues... at least you have your PIM data backed up seperately.
@ Audio Oblivion,
I know where you are coming from; however I wanted to ensure that the OP had a 100% safe route back to a new working system hence me posting the intructions the way I did.
No offence to the OP but I gather at the moment that the simpler things are for him the better the end result!
To the OP, take my route (honest, I'm not precious about it) and you will be fine.
WB
ok cool, i have 2 last questions:
1). where do i install spb, i take it on the storage card as it would get removed from the phone memory.
2). What backup setting takes care of the actual phone SETTINGS is that in PIM or system data?
oh and this: one last thing, at what point should i hard reset? i'm guessing straight after i'm happy the rom has been installed correctly. Then restore?
wacky.banana said:
@ Audio Oblivion,
I know where you are coming from; however I wanted to ensure that the OP had a 100% safe route back to a new working system hence me posting the intructions the way I did.
No offence to the OP but I gather at the moment that the simpler things are for him the better the end result!
To the OP, take my route (honest, I'm not precious about it) and you will be fine.
WB
Click to expand...
Click to collapse
yep... im sure he appreciates it and you are 100% correct your method is safe.
Im just expanding his horizons a little ...
I've flashed about 20 times, and each time SPB restored reliably. Worst case scenario if it doesn't work: reinstall everything by hand. Shouldn't take too long.
Suggestion: keep a folder on your SD card of all cabs you'd want reinstalled. Handy regardless of outcome.
ok cool, i have 3 last questions:
1). where do i install spb, i take it on the storage card as it would get removed from the phone memory.
2). What backup setting takes care of the actual phone SETTINGS is that in PIM or system data?
3). At what point should i hard reset? i'm guessing straight after i'm happy the rom has been installed correctly. Then restore?
I'm ready to roll, just need to know the above , many thanks
UncleBeer said:
I've flashed about 20 times, and each time SPB restored reliably. Worst case scenario if it doesn't work: reinstall everything by hand. Shouldn't take too long.
Suggestion: keep a folder on your SD card of all cabs you'd want reinstalled. Handy regardless of outcome.
Click to expand...
Click to collapse
3 rules for anyone with a winmo device:
1. Keep a folder with all of your cabs, reg entries, tweak files etc on your sd card.
2. Backup PIM data (i use MS exchange.. you can use PIM Backup, SPB Backup... whatever...)
3. When you have all of your core apps installed and the phone is completely setup... Do a system data backup (i use SPB Backup).
You can now wipe your device and restore completely within minutes at any given time.
jonbaker76 said:
ok cool, i have 3 last questions:
1). where do i install spb, i take it on the storage card as it would get removed from the phone memory.
2). What backup setting takes care of the actual phone SETTINGS is that in PIM or system data?
3). At what point should i hard reset? i'm guessing straight after i'm happy the rom has been installed correctly. Then restore?
I'm ready to roll, just need to know the above , many thanks
Click to expand...
Click to collapse
1) card. Pretty sure you don't have a choice.
2) as I said, I do a complete backup and a complete restore, so in my case, the question is moot.
3) right after the new ROM boots completely.
jonbaker76 said:
ok cool, i have 3 last questions:
1). where do i install spb, i take it on the storage card as it would get removed from the phone memory.
2). What backup setting takes care of the actual phone SETTINGS is that in PIM or system data?
3). At what point should i hard reset? i'm guessing straight after i'm happy the rom has been installed correctly. Then restore?
I'm ready to roll, just need to know the above , many thanks
Click to expand...
Click to collapse
1. Install SPB Backup wherever you like... i install all of my apps on SD unless there is a specific reason to install them on device memory (functionality issues etc). The Backup file that SPB creates is a self extracting exe file so you dont need to actually install SPB backup to run it.
2. Depends exactly which settings you are referring to but if you want what i think then the answer is system data.
3. After the rom has installed correctly and you have run through the initial device setup. Hard reset the device and run through device setup once more.
Just to clarify here:
PIM data is contacts, emails, texts and their associated accounts.
System data is EVERYTHING ELSE!
Just thought i might mention in this backup thread that there are certain apps that dont need re-installing on fresh device builds (after rom flash or wipe) if they have already been installed to removal media such as SD cards.
SPB Backup is one of them, Tom Tom is another... there are loads actually... most of my apps dont need re-installing.
The basic rule is... if you can install it to your SD card.... after a rom flash/wipe try to run it straight from the program files folder on your sd card without running the install first. If it works... simply copy a shortcut for it into the windows start menu.
Yeah the settings i'm referring to Audio Oblivion are like ringtones, backlight options etc, so that is system data.
I'm good to go now, big thanks to all that have helped me in this thread
I'm sure other WM noobs will find this thread useful if found
Let us know how you get on. Think logically and DON'T panic.
Worse comes to the worse you can always repeat your steps provided you keep hold of that SPB Backup file like your life depended on it.
WB