Just got an XDA Exec, first time PPC user, moving from Palm.
Installed AS 4.0 - no problem
Synced - no problem
Wifi connection to my router - disconnected when Exec plugged in
When I plug in the Exec, a new ip address is created for my laptop in the
169.xx... range. (Local Area Connection , Device: Windows Mobile Device shows up in Network Connections)
Then when the sync starts, the firewall asks if activesync can communicate with another IP address in the 169.xxx.... range (I assume this is the Exec's address)
Sometime during this process, the wireless connection drops. When I unplug the exec, the wireless connection starts working, but drops out every few seconds, and then connects again.
I have to reboot to get a stable wifi connection.
Using Windows XP Pro, 802.11g, Kerio Firewall
Anyone with any ideas ?
Thanks
I have a simular problem, i have a toshiba Portege with built in WiFi, it also has toshiba software than when you "dock it" or plus in a RJ45 network cable, it will disconect the wireless, and vise versa, if you "un dock it" or unplug the RJ45 it will enable the wireless connection.
the has worked for years using activesync 3.8, 4.0 and 4.1 with my XDA2i and XDA2s.
I just got my XDA Exec and just pluged in the usb cable to sync, (activesync works fine) but my laptop then thinks i have a new 10mbs wired connection, so it disables my wireless lan, if i then disable the new conection made, the laptop reverts back to wireless but then it kills the activesync.
so agin Activesysc 4.1 did NOT do this the 2i and 2s but DOSE with the Exec
John
I would not care if it did not work only while the exec was plugged in as it is usually only for a short time while syncing. The big problem is that the wireless connection does not work properly after I unplug the exec. I need to reboot to get it to work again in a stable manner.
Have searched all over the place, have found no info, but did run into a post by a chap in Japan that seems to have a similar problem:
http://www.pocketpcjunkies.com/Uwe/...veSync-4-0-disables-wireless-networking-on-PC
I agree its not a bad problem of it disconecting whilst AS is syncing, but i leave mine in to charge.
at least my WiFi works fine as soon as i remove the USB cable. So i just plug the jasjar into a mains charger and activesync over bluetooth. Could you not do this as well as a tempory solution
John
I charge my Exec on mains so that's not a problem. I'm going to try solving this for a little while longer and then will have to try using bluetooth. Don't have a BT dongle for the laptop so I thought I would try to solve this first before going out to get one.
Lucky for me my laptop also has Bluetooth built in. I did on the XDA2i once manage to do activesync over wireless lan (the xda and laptop both connected to the same router/access point, even after doing some port forwarding i never got to work from other locations back to my laptop at home
cant remember how to set it up, but maybe this is a tempery fix for you rather than getting a BT dongle
Here's a followup
Tried the following things:
1) Disabled the wireless connection, and connected using an ethernet
cable.
Then plugged in Exec and synced. Wired connection held up fine throught
the sync. (When I plugged in the Exec, AS said that the exec was
already being synced to another pc called "Windows PC" so I should give
this pc a new name "Windows PC 2", to separate it out. However, it's
the same laptop! I guess this is because the wired connection gave my
laptop a different ip than the
wireless? - not sure about this). ANyway, no problem witht he
connectiong, before, during or after syncing/connecting the Exec.
2) With a freshly booted laptop and a working wi-fi connection Killed
the wcescomm and wcesmgr processes after syncing. Made no difference.
Wireless connection stil out. Had to reboot.
3) Finally, with a freshly rebooted laptop with a stable wireless
connection, I
- diabled the wireless adapter in Network Connections
- plugged in an ethernet cable, got a good connection
- plugged in the exec
- synced with the wired connection on
- checked that the wired connection was okay
- unplugged the ethernet cable
- enabled the wireless adapter
And no go, no stable connection to the router - until a reboot.
Then finally narrowed it down:
This may seem strange, but the problem with the wireless connection
only occurs if I am using WPA-PSK encryption (which I was using when I
started) on the wireless net. It does not happen if I use WEP or no
encryption. I have changed the security settings (and nothing else)
repeatedly and can recreate this at will.
Also, it has to be the AS 4.0 /Exec causing the problem as I have no
issues with connectivity until I connect the Exec. This too I have
repeatedly checked to ensure that I rule everything else out.
This issue is less to do with ActiveSync 4.X than the version of your Win Mobile OS. Are you running WM5 in your device because if so, it will do exactly that as you described.
For WM3 devices, you can have both AS (both V3.X and V4.X) and WiFI active concurrently. My guess on this is that the MSFT designers are trying to simplify the network side for multi-home devices (to borrow an old IP term here). If both network adaptors were allowed to be up as in the case of WM3, how does the device decide which is the preferred route when you can active sync to your PC via WiFI also ?
What happens to existing sessions when network routes are dynamically altered within the device, etc and so on?
This raises a whole host of issues which need to be thought through.
For that matter have you tried to configure your XP PC with a fixed LAN and WiFi connection and just try telling it to route intelligently by your LAN card instead of WiFi ? :roll:
I can confirm mrandery's findings. I had the same problem. Setting the wireless encryption to Web instead of WPA solved the problem for me as well.
This is bad. I can set my router to use WEP, but can not set my office's one, I'm not authorised to do so. It's default is WPA-TKIP.
as4 conflicts with Intel(R) PRO/Wireless 2200BG
I don't know if any of you realize this, plug in Exec to your note book does not kill your wireless connection, but it affect the whole network, everyone connect to the same router as you will also have connectivity issue, not just you alone.
Don't Microsoft have any solution for this?
postef said:
I don't know if any of you realize this, plug in Exec to your note book does not kill your wireless connection, but it affect the whole network, everyone connect to the same router as you will also have connectivity issue, not just you alone.
Don't Microsoft have any solution for this?
Click to expand...
Click to collapse
I know this now.
Plugged my exec into my laptop when at my brothers and it threw his PC off the network too. If anyone does find a solution to this it would be great.
No body can fix this??
My frind using Wizard and have the same issue.
See http://www.airscanner.com/blog/blog.php?blogid=0601040857
I tried this airfix, but it could not solve the issue.
Ditto same problem.
Hi guys ..
have just read through this post and it is exactly the same issue as a friend of mine.. i thought it was an isolated case however it would appear not .
If possible could all of you that have this issue please reply with the make / model of your WiFi Router and the Wifi card in your laptop .
other info like Router firmware may be good also if you know it ?!
maybe we will see a pattern ?
thanx all
There is a pattern -
- Intel wireless cards (2200 & 2915) & drivers
- Using WPA encryption (WEP and unencrypted not affected)
- it knocks off all wireless computers on the same network (not just the one with AS installed)
Router / PPC / laptop models seem to be unimportant.
Search google groups for a thread entitled " ActiveSync 4.1 kills wireless"
Wonder if this is ROM issue?
I have new (two weeks old) M5000 and only ever charge with usb.
I have d-link wireless router at home, and connected to it are two laptops and a desk top.
I can surf all night without have connection issues from all three PC devices, and from the M5000
All this with AS4 running to keep my sms messages synced up with Outlook (using Jeyo)
hello people
i´ve got a problem with my Activ Sync...
If i want to connect my wizard with my Notebook nothing happend.
i don´t know what´s the problem, because at the beginning there are no problems, but after a hard-reset there´s no connection.
Sorry about my english, it isn`t very good (i´am german ! But I hope someone helps me ...
Here are some informations about my system: Win XP with Active Sync 4.1 and a VPA compact 2 :?: :? [/b]
I have had similar issues with ActiveSync before, and usually what you will end up doing is reinstalling the ActiveSync version that you have on both your laptop and your Wizard. Are you getting any messages at all when you dock your device? Does ActiveSync display a message saying "Trying to connect" or "Looking for device"?
thanks...
the problem was a hub. i had a hub between the wizard and the laptop. without the hub the connection is possible and the problem isn´t there.
but on my desktop, (no hub between desktop and wizard) there´s the problem still existing. the desktop try to connect and search a connection, but... there isn´t any connection...
Troubleshooting ActiveSync is a pain, isn't it? OK, I have a couple of things you can try...hopefully one of them will work...
1. If you have a firewall running (and yes, believe it or not Windows firewall can even be an issue), it needs to be configured to allow ActiveSync applications to work. For that, you'll need to consult the software provider's manual or their web site. Most of them have already identified this as a problem.
2. If you have partnered to this desktop before, make sure that the partnership names haven't changed. In other words your laptop is calling your wizard by the same name as your desktop.
3. Are you running a home network? I think I saw this in another post here, that VPN clients can be an issue because the computer is viewing your mobile hookup as a network connection. Uninstalling the clients can sometimes provide the cure.
I hope that this helps.
shaker,
please ensure you have XP Service Pack 2 on both machines.
ciao!
Topic
i tried searching, but i get too much junk in the search.
when i connect using wifi, my connection keeps getting dropped, so is there a way to do it with USB?
thanks
Yes, AS by default shares the Internet connection of the desktop.
but its not working for me, i can't connect to aim with it or use PIE.
thanks
probably have to turn your proxy setting off.
how do i turn off proxy?
everytime i plug into active sync my phone gets an error like, ip address no defined or something.
thanks
I have the same problem is there a solution?
Please help?
Any fix for USB internet connection failure?
nicosomers said:
I have the same problem is there a solution?
Please help?
Click to expand...
Click to collapse
I think it is quite a common problem, come on guys can we get a fix for this?
Some of my data for you to consider:
Desktop PC connected directly to a router, Wizard, Prophet & Blue Angel all connect to internet via usb.
Laptop wirelessly connected to the same router none of the PDA's connect.
Laptop connected wirelessly to a different router (at work) again none of the PDA's connect.
Is it something to do with a wireless protocol?
Laptop and Desktop have slighlty different frewall software but I think I disabled it all on the laptop & still no joy.
Anyone able to use USB and wireless connection to connect to the internet?
I did see a registry hack offered by Dell, it relates to 'LS???' or something, tried it, no joy.
Any suggestions?
Try bluetooth ActiveSync instead of USB
Not really a fix for the USB problem but I can now do ActiveSync and browse the net together.
I have had a bluetooth dongle for the laptop for 'years' but never used it with the PDA. After some trial & error (about 45 minutes, not bad for me) I can now do ActiveSync with Bluetooth AND have access to the net THROUGH the laptop.
Speed is not as good as WiFi but it does work.
I read a tutorial some months ago on MoDaCo about setting up AS with BT. Suggest a search if you can't set it up by trial & error.
Apologies if this is in the wrong area. I have spent alot of time researching this issue and im yet to find a resolution. I am working in area with a strict SOE on the dekstop PC. I have an O2 XDA Atom. with activesync 4.5 I am using GPRS to connect to the internet on my o2 this is working fine. however the problem occurs when i dock the O2 into its cradle. the GPRS connection will cut and i wont be able to reconnect it. I have changed the properties of activesync and my O2 between 'my work' and 'the internet' to no joy. I realise i can do this by turning off accept usb connections in activesync but then i cannot control my O2 with the software installed on my machine..
what i want to be able to do is run MSN on my O2 continually all day and be able to view the screen from my desktop along with it syncing my calendar etc. if there is any articles which can help me that would be good ive been trying to resolve this for some time now to no avail.
Thankyou in advance
Same problem here..As I am using the my mobiler apps to control the phone via computer..The gprs is disconnected if i plug the cable data...help pls
Hello!
The internet on Touch HD does not work over Activesync bluetooth connection. There is no problem over Activesync USB connection.
I use Windows 7. Tried to disable windows-firewall and COMODO-firewall, no result. I also tried to reinstall bluetooth stack (toshiba), no result as well.
It synchronizes with my laptop, but i can't reach Microsoft Exchange server because no internet is found on the device.
There was no such problem before i made hard-reset on the device.
Does anyone know how i can fix it?
Thank you!
settings->connections->connections->advanced-Select network
choose my network or whatever it's called on your setup rather then my isp
or whatever it's called on your setup then it use bluetooth activesync to access network
Thank you! But it did not worked...