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Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Helle again,
As you've got the same problems on rom 1.12 & 1.13 and you got it just for a week I'd say go back and get another one. There are people with simular issues and I guess there are much more users without it, like myself.
So my advice use your warrenty, make a backup of your contacts etc. first with sprite (trial version is available) or AS or whatever, saves you a lot of times. I won't restore the apps just reinstall, maybe it is some combination of a faulty program & with a backup you get that back as well. And it gives you the chance to determine, if possible, what's causing the freeze.
Good luck, M
ok, then thanks again
Today I made a ROM update @ T-Mobile. If that did not the trick (I will look for errors the next days), then I will use my warranty and change the device itself. I hope they don't send it to technical support somewhere, but give me another one instead...
Greetings and thanks for your infos, Matthias
haimat said:
Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Click to expand...
Click to collapse
Hi,
I have been using my Magician for almost 8-9 months .. moving from ROM version 1.11 to 1.13 WWE BigStorage (radio 1.11 to 1.13 as well).Recently (last 1mth or so) I start to notice that I have a strange problem similiar to you, my 'radio' would 'hang' where I cannot receive or make calls, can't even receive or send SMS. However, my signal (the top bar signal strengh) will still work. This is really fustrating .. because the PDA still works, I won't know when my Magician 'hangs' ... (at least until I try to send SMS or make a call).
I've downgraded to Radio 1.11 & ROM 1.11 ... I'm still facing this problem, but not as often (sometime once in 2 days). The strange thing is that my wife who is using a Magician as well, is facing the same problem (symptom arrise almost the same time together). Both our phone used to be fine.
So far, no luck trying to locate the source of the problem, and I don't think both our magician's hardware got screwed at the same time ... I have a feeling, it has something to do with GPRS ... gut feel ... but cannot confirm.
Anyone face this problem and managed to solve it, I would appreciate any pointers ... Many thanks!
Note : I don't install additional ROM software such as CallerID, etc ... I only use intellidialer.
Hello, you could be right with your GPRS feeling, I have it as well...
Is the LED of your device blinking, when you have one of these freezes?
Hi guys,
Don't know if this gets you on the right track, but a few months ago I had major memory problems with my magician. Thought it was a virus, probably was one or two today plug-ins that consumed all of my memory very rapidly. Think of plug-ins like OO journalbar. Didn't look at the led blinking I just soft-reseted to solved the prob. for a few minutes. Very inconvenience when you're navigating in a car.
Since I ditched these plug-ins eveything is fine, tried them afterwards of course & noticed the memory leaks.
When you're not using anything like those apps. it must be something else. Maybe there's something on the forum.
Cheers, M
I thought about some apps or plugins as problem source too, so I refreshed my device without installing any additional app to it -- no success. So I still have these hangups, even if I have no tool installed...
Sounds like really s..tty problem.
Does the use of gprs or phone functionalities make any difference? what happens when you skip the ext-rom installation (hard-reset & soft-reset just before the customization kicks in) & go for basic WM2003, without all the TMO apps&branding?
M
... tried this allready, but without any difference, device freezes serveral times a day. I would say it's a hardware fault, can't think of another problem source.
Yesterday I spoke with a T-Mobile tech @ T-Mobile support. He told me, he is not aware of this problem and he always had "good" devices. And he updated my ROM to latest version...
Since I still have the problem, I will change my device now and see if this makes any difference!
haimat,
I think exchanging your magician is the best option, the techi might be right in saying he only encountered good ones. Haven't found much error reports like yours, so the rest must be good (look at the bright side). Hope you can trade it directly without any hassle & enjoy your magician for the rest of it's lifetime.
Found some people with a universal with simular probs. didn't read all posts though there were so many. So can't tell you how it ended, it's about a JasJas that hangs and hangs and ...
In the meantime good luck with the change of your device.
Cheers, M
Just received a replacement for my faulty O2 Exec and it's got a new ROM version:
ROM: 1.13.82 WWE
ROM date: 30/11/05
Radio: 1.04.02
Protocol: 42.37.P8
ExtROM version: 1.13.188 WWE
Only difference I've noticed so far is that the Personal install option has been dropped.
GREAT NEWS !!!!
Me wanna get it!
cool...
so how is it? better than ever before? ;o)))
no, seriously. is it any better?
thanx
buzz
Does it have the Blackberry WM5 Client?
Obviously, everyone is keen to know the differences/improvements/mess ups, so post up as soon as you notice anything!!
How about the bluetooth switching itself off, that should be easy to test?
buzz_lightyear said:
cool...
so how is it? better than ever before? ;o)))
no, seriously. is it any better?
thanx
buzz
Click to expand...
Click to collapse
Buzz .. any chance for some dump ?
I presume that updating the ROM means that you lose all your data and basically have to start from scratch??
Updating the ROM would be like a hard reset, so you'd lose anything that wasn't backed up or on the storage card.
1 other difference in the ROM I've noticed it in the couple of hours I've had it: Error reporting and incoming beams are both turned off by default (not exactly a big deal, I know).
I've no idea if it has a blackberry client. How would I tell?
I've no need for bluetooth yet since the wife's got Tom Tom 5 under wraps until Christmas, but I've switched it on and will report back in 24 hours to see if it's switched itself off or not!
Start dreaming up your wishlist for this update Less memory leaks, less freezes on SMS receipt, less notification queue problems, less SD card problems, push email, blackberry software, stereo bluetooth... anything else?
LOL, true true - just sold my XDA2s on EBay (sadly for only £165) and I'm missing it already, just the speed, efficiency and streamlined operation is far superior to the Exec AT THE MOMENT.
I also think its ridiculous that you lose EVERYTHING when rom upgrading, imagine if upgrading to Windows Vista mean't you lost your personal data? It simply wouldn't happen so why do they believe PocketPC users should have to?
Hi Moandal, could you tell me if when you right an email from the keyboard and press the "tab" button, does it actually jump from "from" to the "message" ?
:lol:
jeux have you tried using the DOWN ARROW button?
yeah, I tried no luck, couple of other guys in another threat got that issue and I did hard reset the phone still no luck.
Back after a while away from XDA's - Anyhow, I've had the XDA exec a week and after many freeeeeeeze ups i decided to change it. Went into O2 in Bristol today and they almost admitted that the exec's had a known issue! The guy told me a 'NEW' batch had arrived today and they had been told that they should be a much more stable unit.
Gone is the personal install option and the battery bar is now on the today screen. The unit has opperated all day with no lock ups and the screen refresh when changing aspect is almost instant!!! (i've got all the same apps running so it is a level playing field)
Not much eles is obvious, but like i said it just runs much better - if any of you out ther are still within O2's exchange period then i would get one from the 'New' batch.
I'll report more when i've had a good play around
Widhill, is the new batch a software/rom update only? Or were there hardware issues with the old batch?
I guess I doubt they would tell you that much detail.
Jeux_1: Sorry I can't answer the e-mail question since I've not got e-mail set up on my Exec yet.
I've had bluetooth switched on for almost 24 hours now and it's still not switched itself off (although I haven't actually used the bluetooth). I'm not sure if this proves the bluetooth problem is fixed or not since I've not experienced the bluetooth-switching-off problem myself.
Hi Doody, It would seem that the issue is with the software not the hardware - however that is only my opinion. The new Exec seems to still be holding up and no problems yet! I give it a good going over later tonight and see if i can get to go wrong (haha). I have noticed that the O2 active program is still there but only if you tap on it in programs. The only way to get rid of it was to choose the install type again (only takes 15 secs to change and its gone) The biggest difference is the screen refresh on changing from landscape to portrait - It's Instant (well almost).
So before everyone panics - i would guess we will see a new update from O2 very soon!!!
hi Moandal,
could you please dump the ROM out of it?
If you need assistance, just let me know.
THANX
buzz
Jeux_1: I've set up email now and tab does take me from "from" to the message.
Buzz: I'll happily dump the ROM for you, but I'll need an idiot-level step by step guide!
Hi Jeux_1,
I don't have an XDA Exec, but i don't think you need the ROM upgrade to solve your problem...
I was having the same problem with my JasJar but it was solved using one of the registry hacks in Tweakz 2k2.Net
It's the hack that relates to smooth scrolling in Pocket Internet Explorer... what you need to do, is to turn it off so that PIE scrolls by link to link instead...
After which you should notice that you can easily swap between To, cc, Subject and message body in your e-mail messages....
I hope you find it useful...
Take it easy...
The latest XDA Exec System Software is available for you to download. New and changed in this version of software, v1.13.188 are:
Updated O2 Active UI
Disablement of Device Error Logging
http://www.my-xda.com/xdaexec_soft.html
Merry Christmas All!
Just posted the same 5 mins ago but what the hell!
Merry Christmas
@stick, it was your post that prompted me to look at O2's site, thought the new Rom deserved a topic of its own, well spotted stick
Downloaded, but no use at all as there is no Macintosh or from device installer.
Is there a way to install from the device?
To anyone who've upgraded.. Is it worth the trouble? How's the new Active UI? Hate to go through all the trouble and find 0.000000001% gain in performance
Upgrading just now will let you know
Upgrading now too...was half way thru when it go to boot loader mode with ID error
Fortunately I hard reset and insert my sync cable...walla uploading new radio rom now...hope it will be ok else i have to send back to UK...very far for me
buggers... can't uninstall o2 Active UI.
Any ideas ? Tried on the handset and using ActiveSync.
hmmm...finish upgrading...there seem to be a battery bar indicator in today..(BatteryNFO)
less lagg so far..
thats all I can say till I finish instaling my sw.
cheers!
The website asked for imei etc and mobile number. iv got an orange phone i put my imei in and no number got the rom ok.
Used to usal upgrade method to apply the new rom.
Ok lets break it up, what do all the cabs do it make it faster faster i tell u
argh2000 said:
hmmm...finish upgrading...there seem to be a battery bar indicator in today..(BatteryNFO)
less lagg so far..
thats all I can say till I finish instaling my sw.
cheers!
Click to expand...
Click to collapse
I had the tray battery icon for about 2mins, now it's disappeared. I seem to recall this happening when I first got my Exec as well. I'd rather have that one than a today screen one...anyone got any ideas?
Cheers
Ant
Anton.Valleyman said:
I had the tray battery icon for about 2mins, now it's disappeared. I seem to recall this happening when I first got my Exec as well. I'd rather have that one than a today screen one...anyone got any ideas?
Cheers
Ant
Click to expand...
Click to collapse
That is because it is removed by one of the cab files. I normally removes it myself after upgrading (e.g. imate , qtek or o2 rom). No I do not have to do it manually.
Well, my experience thus far of the new ROM is that screen rotation is much quicker.
I've got pretty much all the same apps on as I did before with the old ROM and I'm quite happy with it thus far.
Feels a bit tighter, generally. That long delay in opening Start menu seems to be gone, for one.
Cheers
Ant
Hi
Have they upgraded the radio version.
Have the resolved the problem of the radio, when it losser signal it does not get it back untill you soft rest or switch the phone to flight mpde then back on then you get a signal is it still the same????????????
Ciao
Gigino
Just done the upgrade, but lost 5-years off my life and some of the remaining hair on my head in the process!
Removed earlier details of problem following complaint of repost-
:
:
Major difference is that o2 have junked their dreadful interface, and the top & bottom blue bands of the o2 Today theme are lighter, but little else appears to have changed/been added. AKU2 is not included.
Current O2 Exec versions are:
ROM: 1.13.82 WWE
ROM Date: 11/30/05
Radio: 1.04.02
Protocol: 42.37.P8
ExtROM: 1.13.188
So are you advising us that if the "error" appears to just let it sit there and just watch?
Is there an Messaging Feature Pack with this ROM?
cktlcmd said:
So are you advising us that if the "error" appears to just let it sit there and just watch?
Click to expand...
Click to collapse
This error is very common, nothing to worry about. It is old news. It has been discussed on various threads already. So if any issue just do a search. Advise is always: do not unplug anything or stop the PC. Just re-run the update again. If you are flahing this Exec rom on a non Exec device (e.g. Jasjar, Qtek 9000 or MDA Pro), make sure you use the MAUpgradeUt_NoID.exe. Otherwise you will also get the country code error.
I have flashed my MDA Pro about five times now (with Jasjar Rom, imate, O2) and so far it always succeeds.
Can anyone confirm whether the new rom fixes the GPRS Monitor install problem ?
Hardware: Dopod 818Pro
ROM: Qtek S200, 2.20.7.34 World Wide English, Date:7/10/06, Radio: 02.47.21, ExtROM:2.20.7.114
Software Installed: E-Sword 3.01 (Bible Software), Mapking 2007, Select-Radio, MobiPocket
How's the problem happened:
After Hard Reset, simply install above software, and start the 10 hrs test by launching E-Sword, Mapking and Select Radio, keep the radio playing, by sharing Internet connection through USB to PC.
10 hrs later, or around, you will possibly find either,
a. some icons "white out", not able to run by clicking on them, if you do click, they will give you a program is not certificated, or something like that being mentioned at other threads.
b. Today Screen lost some lines.
c. System may hang later.
IMHO,
1. It looks rather like the GDI resource running out in win98 system.
2. The originally seemed random error now can be repeated by above procedure, time related, always around 10 hrs.
3. Not to specific software, any above software can cause the same problem, just choose SelectRadio as example, since it also test the network connection.
Anybody experience the same problem and any suggestion? It's not a big one, however, annoying when you need to keep running something.
It would be very grateful if somebody can offer me a suggestion on the cause or how to debug it.
J install this rom
J Have problem with:
Today Screen lost icon
Keyboard don't work etc...
The best rom WM5 for Prophet is : JAMin_WWE_213923_2139123_022021 ( ftp://ftp.clubimate.com/JAMin_WWE_213923_2139123_022021_ship.zip )
leszekcce said:
J install this rom
J Have problem with:
Today Screen lost icon
Keyboard don't work etc...
The best rom WM5 for Prophet is : JAMin_WWE_213923_2139123_022021 ( ftp://ftp.clubimate.com/JAMin_WWE_213923_2139123_022021_ship.zip )
Click to expand...
Click to collapse
Bro, with all my grateful heart, i would like to ask you for one favor. Could you pls be more specific on your PDA phone hardware (Dopod, or Qtek) and how long after your phone on did that happen? A clean installation?
I had pinned down the problem to my Home Screen Plugin from HTC, due to possible memory leak or heap corruption.
Now i upgrade to Korand's WM6 ROM without problem.
May still want to know the cause of problem to avoid it in the future.
Anyway, i will still download your suggested ROM for dissection...to see the difference. Thanks.
First off, the phone is new, received it yesterday, I'm a UK user, here's the info.
ROM - 1.66.405.2 (76641) WWE
ROM Date - 01/11/10
OS Version - 5.2.21869 (21869.5.0.82)
Manila Version - 2.5.1921161.0
I think that's everything, lemme know if you need anything else.
So basically my weather widget won't update, says there's a connection error although I'm connected to both Wi-Fi and 3G. Also, I had to reset to factory settings as the phone lagged, then froze completely, leaving me no option but to remove the battery. I then restarted my phone and none of the hard-buttons would work. So I did a factory reset and all working fine. Except my weather update isn't working now. It has updated to my location a few times but now refuses to do anything. I've had a quick look around the forums but nothing has been helpful so far.
If you haven't guessed I'm a fair amateur user so please put things into laymen's terms haha
Thanks
Astrates said:
First off, the phone is new, received it yesterday, I'm a UK user, here's the info.
ROM - 1.66.405.2 (76641) WWE
ROM Date - 01/11/10
OS Version - 5.2.21869 (21869.5.0.82)
Manila Version - 2.5.1921161.0
I think that's everything, lemme know if you need anything else.
So basically my weather widget won't update, says there's a connection error although I'm connected to both Wi-Fi and 3G. Also, I had to reset to factory settings as the phone lagged, then froze completely, leaving me no option but to remove the battery. I then restarted my phone and none of the hard-buttons would work. So I did a factory reset and all working fine. Except my weather update isn't working now. It has updated to my location a few times but now refuses to do anything. I've had a quick look around the forums but nothing has been helpful so far.
If you haven't guessed I'm a fair amateur user so please put things into laymen's terms haha
Thanks
Click to expand...
Click to collapse
Hi,
Try updating QuickGPS, then pop outside, run GoogleMaps and wait for the GPS to lock on.
This cured mine when I had similar.
Well my location has updated and the weather is updating all of a sudden. However my location is not the Scottish Borders as opposed to Newcastle........
hey there
Your going to have to Install a new ROM on your phone, for the crashing and resets, the original OS (operating system) on the phone is a piece of **** when they built it, so what youll have to do is install a new one basically from one of the developers on this site that has made one. Its fairly simple and easy to do. message me if you have problems
Thanks. I've PM'd you