Database Users

Question for UK O2 users:

Does anyone else have problems with the O2 website (www.o2.co.uk) and gettting it to work on their handsets?
Everytime I try to get on there, I'm prompted to upgrade my Explorer and then taken to the Microsoft website where the upgrade is for the desktop version, not Mobile??

yup

Do you know what the problem is?
I've been having a rather long email discussion with various Customer Service Advisors @ O2 (you know what it's like with them), and they still have no idea what it is.
I'll post the resolve if they find out what's wrong, and if no-one else does...

You need to fool the O2 website to think you have a newer version of Internet Explorer.
Download a program called RegKing 2003. I can't remember where to find it, but just type regking XDA in google.
The program allows you to change the registry and importantly allows you to fool websites into thinking you're using IE6.

Same here but...
I have the same problem but in theory u shouldn't need to! xda has its own xda compatible website and u can recieve ur o2 mails via ur handset!

O2 have now asked me to put my SIM into another handset to see if it I get the same problem. They'll know whether it's a SIM or handset problem this way.
Bloody shame I don't know anyone else with an XDA...
Has anyone had any joy with sorting this problem out?

Can anyone actually get onto o2.co.uk through their handsets?
This is really bugging me now, and o2 are as being as helpful as a blind guide-dog.
Richard

I have tried using a piece of software called tweaks 2k2 to set pie to look like IE6, and can get onto www.o2.co.uk fine (its a bit slow though) I'd suggest you try that.

XDA II 1.72.181

heres the new extended rom update from o2 with blackberry

does this mean i can just install this file on my XDAII and have blackberry capabilities? I have O2 Asian ROM version 1.66.00WWE.

The Hobbit said:
heres the new extended rom update from o2 with blackberry
Click to expand...
Click to collapse
Blackberry?
Synch support or email software?

her are the extra tools which include VOICE DIAL by fonix ,ZIP, AND FAX SOFTWARE

Ijust found out that blackberry is for corperate email accounts
as for installing on older roms i dont know but if it was me i try it anyway

The Hobbit said:
heres the new extended rom update from o2 with blackberry
Click to expand...
Click to collapse
Nice one Hobbit
I have also uploaded the complete ROMs here: http://forum.xda-developers.com/viewtopic.php?t=12528

Thank you

hobbit does that mean i carnt use blackberry unless i got a corperate account then and i was so looking forward to having a mess with that aswell

as far as i can see once you try and register it adds your contacts to its list so far i am unable to connect to blackberry i think my gprs is not setup correctly

Blackberry &XDA2 not yet available?
Have just been speaking to o2, an dthey have said that the Balckberry/XDA2, service will not be available unitl January 05? The softeare is here, but we can't open accounts?
Apparently, we will not have to purchase the fixed 15GBP per month line rental, good news, it will come off our megabyte/data bundles.
Does anyone else know more about this? Would liek to use this if possible?

Works With MDAII?
Does anyone know what would happen if I try to download this update with BES to MDAII?

There is a newer ROM version 1.72187 on the O2 Source site. a copy of which can be found on Here I believe it has the blackberry software removed and allows GPRS whilst on a call

Can I put this rom on an i-mate (i-mate 1.72 rom)? Any potential problems like device error or freezing?
Thanks in advance.

you can put it on 1.72 imate rom

Re: Works With MDAII?
chix said:
Does anyone know what would happen if I try to download this update with BES to MDAII?
Click to expand...
Click to collapse
To re-phrase, will this ROM upgrade that contains Blackberry software work with the T-Mobile MDA II?

chix, you have to change some settings to the ROM prior to upgrade... and you have to set the black berry settings after upgrade

Z-man said:
chix, you have to change some settings to the ROM prior to upgrade... and you have to set the black berry settings after upgrade
Click to expand...
Click to collapse
Ok,
Does anyone know what settings to change before & after?

The Hobbit said:
Ijust found out that blackberry is for corperate email accounts
as for installing on older roms i dont know but if it was me i try it anyway
Click to expand...
Click to collapse
Hobbit, the rom that comes with the blackberry client is for general consumers, if you can get the appropriate APN enabled on your SIM and are able to register with o2email.co.uk then , aside from any possible additional charges, then I see no reason why it won't work.
There's always the problem of getting the right APN on your sim tho...

z0mbi3_notloggedin said:
The Hobbit said:
Ijust found out that blackberry is for corperate email accounts
as for installing on older roms i dont know but if it was me i try it anyway
Click to expand...
Click to collapse
Hobbit, the rom that comes with the blackberry client is for general consumers, if you can get the appropriate APN enabled on your SIM and are able to register with o2email.co.uk then , aside from any possible additional charges, then I see no reason why it won't work.
There's always the problem of getting the right APN on your sim tho...
Click to expand...
Click to collapse
Speak to O2 Customer Retentions Team (CRT) they are the only people that can change you to a BB acocunt at the moment. After that you will pay £15 pm for a 5Mb bundle (Still unsure if this includes all GPRS surfing as I was told this was the case when I took out the tariff, but then have since had conflicting reports).
It works very well, with no real hit on battery power.
See the thread on black configuration on this site for more details.

Will this ROM 1.72.181 work with O2 bought in Asia
Dear all,
My machine is bought in Singapore and the latest ROM update 1.60 was also supplied for Asia as well. Will there be any problem with upgrade for UK O2 customers?
Thanks.

Blackberry configuration

here are two files to configure blackberry for microsoft exchange and lotus notes including pdf file with instructions

tried to set this up before and drew a blank big time entered the info as it requested pin and imei but it kept saying i was a registerd user ,spoke to a decent bloke at 02 got to speak to him 2mora see if blackberry can reset my account even thou ive never used it strange anyone manage to get an account set up at www.o2email.co.uk .....

Pen6uin, where did you find the PIN to enable registration.?

The Pin
Can be found once you open up the blackberry software and go to settings, make surfe you click 'enable' and 'start', it will then be below the IMEI. I must add that O2 told me quite emphatically that this service will not be available until Jan. 2005.

blackberry service
For what its worth; I called O2 this morning as was told the Blackberry service was due to be available from 1 Nov, but there is a small delay.
The lady I spoke to went away and checked with the "data team" and told me it should be available in the next couple of weeks....
(Surprisingly; she was aware that the new rom release for XDA II included blackberry software; usually the call centre staff seem to be the last to know such things)

Was playing around with the Blackberry software installed the in 1.72 ROM but don't think i can use it as i'm not subscribed with O2 UK

What about Wallaby ?
Any hint whether this BlackBarre application can be installed in anyway on an XDA 1 ?

I lifted the HTC_PocketPC_1.2.4.19_O2_England.cab
from 1.72.181 extended rom from hobbit http://forum.xda-developers.com/viewtopic.php?t=12526&highlight=blackberry
and tried to install in on a Qtek9090 (xdaIII, pda2k)
Everthing installs OK but when I am to connect to the device from the PC it claims that the "Services are not correctly configured"
I have checked for configuration files and settings in the registry but at a quick glance it seems that the configuration is hardcoded in some dll.
I have BlackBerry Enterprise in Sweden (Vodafone as carrier)
I wont give up yet but if anyone else succeds please write a few lines!
Best regards!

ok after a conversation with a rather upto date call center bod he has told me to call customer services and (get this he called me back lol ) they need to activate blackberry on my account and then try again apparently he said most off the setup is to be done on the handset so he will keep an eye on my account and then call me again (i feel honoured )when i have it activated to tell me the set up.what a nice man

pen6uin said:
ok after a conversation with a rather upto date call center bod he has told me to call customer services and (get this he called me back lol ) they need to activate blackberry on my account and then try again apparently he said most off the setup is to be done on the handset so he will keep an eye on my account and then call me again (i feel honoured )when i have it activated to tell me the set up.what a nice man
Click to expand...
Click to collapse
Let us know when he gets back to you.
Have you got the logon to the site yet?

Did you have to ask for APN 57 (blackberry.net) from CS?

ok my quest continues ......
after speaking to cs this morning they put me onto data support who again are very knoledgable think there has been some training going on at 02 ,anyways he checks my account again and the usuall 'O' let me see if i can do it from here still no joy,he calls cs and does mention apn bydandie
he then transfers me to cs to give security details for the gzillianth time lol to activate it and says it should be activated within the next 24 hrs ...... so we shall see i will give an update asap
my surgestion is to mention the apn switch on for blackberry when calling cs to avoid the data support call .

Im getting the same issue about IMEI already being defined, and requested to log in with existing userid (which I havent set up).
Id also like to use my exisiting work VODAFONE SIM, which is GPRS enabled to our corporate BES (but Blackberry service removed) - will this work? (XDA is unlocked).
Finally anyone know if there's a true Vodafone/QTEK 2020 ROM upgrade - we've got these as work as well.

Blackberry Working!!!
Ignore my last posts - Ive now successfully got the XDA working on our corporate BES.
Was really a case of just following the instructions in the docs above, ensuring Blackberry enabled account (couresty Voda) being used.
No sweat.
Probably still some things to sort out for web based service though.
Andy

Hi. Great news!!! What is the actual cab file putting the BB functionality on the device? I would like to avoid installing the whole new ROM if at all possible. Has anyone tried installing just the BB? Thanks

Today I had time to test the BlackBerry client (look at my post above) HTC_PocketPC_1.2.4.19_O2_England.cab on a Qtek 2020.
And I got it working without any trouble
However, installed it on a 1.66 device and after a while the Bb client disconnected from gprs and I had to connect it again.
I connected it against a Blackberry enterprise server and, could successfully send & recieve mails and make address lookup to the GAL.
It also recieved the IT policy but I dont know what policy settings it applied :shock:
When I tried the same package on my Qtek 9090 it was very sluggish and never connected, so the client abviously works very close with the radio stack!? If anyone has better results than me please let me know
Best regards

Thanks for the guidance. Got the cab. Now, here's the golden question. What does BB enabled account mean? If I have GRPS connectivity is that not enough? I am guessing in order to control pricing packages there may be certain ports used by BB that the carrier blocks and then when you pay the fees for BB enabled account they simply enable them. Is this the case? Thanks for your clarification.

chosl said:
Today I had time to test the BlackBerry client (look at my post above) HTC_PocketPC_1.2.4.19_O2_England.cab on a Qtek 2020.
And I got it working without any trouble
However, installed it on a 1.66 device and after a while the Bb client disconnected from gprs and I had to connect it again.
I connected it against a Blackberry enterprise server and, could successfully send & recieve mails and make address lookup to the GAL.
It also recieved the IT policy but I dont know what policy settings it applied :shock:
When I tried the same package on my Qtek 9090 it was very sluggish and never connected, so the client abviously works very close with the radio stack!? If anyone has better results than me please let me know
Best regards
Click to expand...
Click to collapse
Does this cab file install other applications other than the BB client? Coz I dont want to install any other app except the BB client on my XDAII since its an Asian ROM 1.66.

I worked my way through the guide doc for Exchange all the way up to :
6. Tap the Synchronization tab.
7. Select the Enable Wireless Synchronization check box.
This checkbox is grayed out on my device. Were you able to select this checkbox? Thanks

k_kirk said:
I worked my way through the guide doc for Exchange all the way up to :
6. Tap the Synchronization tab.
7. Select the Enable Wireless Synchronization check box.
This checkbox is grayed out on my device. Were you able to select this checkbox? Thanks
Click to expand...
Click to collapse
hey kirk. what rom version are you using? i am about to install the cab file on my xdaII 1.66

O2 XDAIIi Blackberry Connect ROM update

Does anyone have any idea when we may be able to use Blackberry connect on the IIi. I bought this particular model because of the performance benefits and with the knowledge that in 'Spring' O2 would release a ROM for blackberry connect. Well spring has come and gone and in typical fashion, UK service providers continue to let down their customers with empty promised of further rom updates. If any O2 person reads this forum, all I'm asking for is some information about the release date. My O2 corporate account manager told me yesterday that O2 have no immediate plans for a ROM update so whats going on? If you're saying your going to release an update and then miss the date, please have the curtesy yo let your customers know. :x

How funny! I was just about to ask a simillar question.
I've been (trying to) using an XDA2 with a BES4 server & the BB update. It is not good & flaky. At the moment it won't stay working for very long. I've tried several XDA2's & none better than others.
I was going to try an XD2i & wanted to come on here to ask experiences.
I was under the impression that the BB client currently out worked as is on the XDA2i ??

It's not included on the O2 ROM, though if you know of a separate client I can install - let me know...

There *used* to be one on the O2.co.uk site under upgrades. It was a 250K file that you ran & installed itself onto the 1.72 ROM.
Its not on the website now
I was hoping I'd d/loaded & saved it but I can't find it at the moment. It was an .exe
Anyone help?

Puff The Magic Wagon! said:
There *used* to be one on the O2.co.uk site under upgrades. It was a 250K file that you ran & installed itself onto the 1.72 ROM.
Its not on the website now
I was hoping I'd d/loaded & saved it but I can't find it at the moment. It was an .exe
Anyone help?
Click to expand...
Click to collapse
That ROM is meant for XDAII.
I am disappointed as well that O2 did not materialize their promise to release Blackberry for XDAIIi. I have made the switch from XDAII (blackberry on 1.72) to XDAIIi and suffered without Blackberry.

I know that ROM is meant for XDA2 but there was (at some point) a file that you could run that installed BB onto it without running a full ROM update.
Now the added file here from the Extended ROM adds BB functionality to an XDA2. I'm guessing that this is what that d/load was. Anyone want to test it on an 2i ?

I was brave enough to try. The software installs successfully but thats all. It doesn't appear to connect with the desktop client and the desktop client is telling me that the software is not installed on the XDA. Hum-ho!

seanrkelly said:
I was brave enough to try. The software installs successfully but thats all. It doesn't appear to connect with the desktop client and the desktop client is telling me that the software is not installed on the XDA. Hum-ho!
Click to expand...
Click to collapse
You can install both the desktop config and blackberry client on your XDAIIi but RIM won't connect for you. There seems to be a check for authorised version.
In the past, I have tried on different ROM version on XDAII e.g. WM2003SE 2.06 but failed. It worked only after I change my XDAII to official UK O2 ver 1.72. Therefore I concluded that unless the ROM you use is official ROM version meant for blackberry, all other version will fail.

I'm confused, some people here seem to be talking about BES, others I think maybe talking about internet mail which works differently.
What versions are everyone trying to connect to, I might be able to help??
Ste

I'm confused, some people here seem to be talking about BES, others I think maybe talking about internet mail which works differently.
What versions are everyone trying to connect to, I might be able to help??
Ste

cychiam said:
Puff The Magic Wagon! said:
There *used* to be one on the O2.co.uk site under upgrades. It was a 250K file that you ran & installed itself onto the 1.72 ROM.
Its not on the website now
I was hoping I'd d/loaded & saved it but I can't find it at the moment. It was an .exe
Anyone help?
Click to expand...
Click to collapse
That ROM is meant for XDAII.
I am disappointed as well that O2 did not materialize their promise to release Blackberry for XDAIIi. I have made the switch from XDAII (blackberry on 1.72) to XDAIIi and suffered without Blackberry.
Click to expand...
Click to collapse
There *IS* a client for IIs and IIi, but there are problems with ActiveSync that are holding back it's release (RIM/Microsoft problem).
What do you want? software with a bug in it that will cause you to complain even more?
:roll:

I have been told it is coming out 17th Oct from O2.

Encouraging, the 17th Oct is exactly the same date that o2 have given me on Wednesday, I was told that the o2 site would be updated and the new ROM would be available and includes BB Connect...
These updates used to be available from the developer site prior to release, where has the developer site disappeared to, I can no longer find this any more
Lets wait and see....

Blackberry On O2 XDA 2s
Southern Man wrote:
There *IS* a client for IIs and IIi, but there are problems with ActiveSync that are holding back it's release (RIM/Microsoft problem).
What do you want? software with a bug in it that will cause you to complain even more?
Click to expand...
Click to collapse
Hi Southern Man
Looks like we are nearly there then! :wink: Can you tell me if the version you have been trialing has the "delivered" and "read" functionality similar to the RIM pagers?
Regards
Chris

Blackberry On O2 XDA 2s
Southern Man wrote:
There *IS* a client for IIs and IIi, but there are problems with ActiveSync that are holding back it's release (RIM/Microsoft problem).
What do you want? software with a bug in it that will cause you to complain even more?
Click to expand...
Click to collapse
Hi Southern Man
Looks like we are nearly there then! :wink: Can you tell me if the version you have been trialing has the "delivered" and "read" functionality similar to the RIM pagers?
Regards
Chris

blackberry setup - Australia (O2 Mini)

Hi, was wondering if anyone can help me setup blackberry on my o2mini..
I have upgraded to the latest ROM which claims to have blackberry function.
But i have no idea how to make it work to start receiving my pop mails..
can anyone help me ><
i am with vodafone if that helps...

Just pop into a Vodafone store and they will help you set it up...you will have to go on a plan (not prepaid)

u sure they can help me set it up?
i remember going in before enquiring about blackberry for O2mini and they said its not suported officially..?
Would the setting up blackberry procedure the same as other ones?
i'll go in and ask them then
thanks

From memory I think you'll have to go onto the $49 data plan to use blackberry since they now charge $1 per 5 mins of GPRS connectivity.
Nearly makes me want to switch back to Telstra..... nearly :lol:

yay~~~
now its working~
basically you need to have BB account with your provider (pay service)
and setup account thru their website.
You will need your device's IMEI/PIN number
and POP3 email address + passwords and thats all!!!

shaaaaa said:
yay~~~
now its working~
basically you need to have BB account with your provider (pay service)
and setup account thru their website.
You will need your device's IMEI/PIN number
and POP3 email address + passwords and thats all!!!
Click to expand...
Click to collapse
Which ROM did you use to update your device?

how much do you on the plan?

shaaaaa said:
yay~~~
now its working~
basically you need to have BB account with your provider (pay service)
and setup account thru their website.
You will need your device's IMEI/PIN number
and POP3 email address + passwords and thats all!!!
Click to expand...
Click to collapse
I'm wondering whether this is still working for you ... according to this thread, the folks at Blackberry kick you off after a few days if the BB Connect client does not match the ROM's original network ...
PS. i have read alot of discussions on here about getting it to work properly... just to let you all know, if your PIN number for your blackberry client meant for another network.... blackberry themselves will cut of the traffic to your pin number... although this may take a week or so for it to cut off. The network you are with will not know this has happened hense you will get no help from them. This is a LICENSING issue... tech support advisors will not have this within thier network's published information.
Click to expand...
Click to collapse
Is it still working for you?

Yes its still working for me - with vodafone.
The only thing its not promised to do as a proper BB device is not been able to receive the emails straight away at occassionally.
Also, if you have the USB plugged in the BB email gets disabled automatically untill u unplug it.
I upgraded to the T-Mobile ROM 1.3.
Didnt do the big storage patch as i got lost in the middle of the tutorial and couldnt be bothered... ;p (BUT still have about 20mb original storage)
Also the post about BB checking mismatches probably only applys when ppl install the O2mini 1.3 ROM --> O2miniPro..
Otherwise i cant think of anything that i did more to make it work continueous.
Voda BB unlimited plan is $49 month i think.

shaaaaa said:
Yes its still working for me - with vodafone.
The only thing its not promised to do as a proper BB device is not been able to receive the emails straight away at occassionally.
Also, if you have the USB plugged in the BB email gets disabled automatically untill u unplug it.
I upgraded to the T-Mobile ROM 1.3.
Didnt do the big storage patch as i got lost in the middle of the tutorial and couldnt be bothered... ;p (BUT still have about 20mb original storage)
Click to expand...
Click to collapse
Thanks for the info. In any event, work won't allow me to use my O2 for this - not a secure enough device, according to them.
BTW, I did the bigstorage thing ... very straightforward if you follow the 8 steps at the bottom of this page.

well thats too bad ><~
But about the security issue.. i m sure if the hackers really wants to get in your email they will always figure a way..
If you company uses a work server + sercurity + firewalls + whatever then probably YES it will be insecure compare to BB but then you cant use your email unless you at work... guess that the trade off..
With the Vodafone:
What happen is they give you a <[email protected]> which the settings etc links to your BB device - O2mini.
So whatever emails in the inbox there will be on your device.
To setup you have to 'nominate'/add your various pop3 accounts to make it PULL emails from them to the this <[email protected]>.
Hope this clarify some of the ideas the technology uses for you newbies like myself ;p

Almost there
Hi Shaaa, 1st tnx for the directions on upgrading, and adding BB to my mini. I am almost there, Just need to fix up some internal policy issues :roll: I notice that Active Sync does not sync email any more, did you find this?

Re: Almost there
Jabah said:
Hi Shaaa, 1st tnx for the directions on upgrading, and adding BB to my mini. I am almost there, Just need to fix up some internal policy issues :roll: I notice that Active Sync does not sync email any more, did you find this?
Click to expand...
Click to collapse
Wish I could fix up our internal policy issues!
More seriously, does anyone know of any document that I could provide to our IT people that would convince them that the BB Connect software (running on the O2 mini) will not be a risk for the Blackberry Enterprise Server (and related systems)?

Re: Almost there
coolabah said:
Jabah said:
Hi Shaaa, 1st tnx for the directions on upgrading, and adding BB to my mini. I am almost there, Just need to fix up some internal policy issues :roll: I notice that Active Sync does not sync email any more, did you find this?
Click to expand...
Click to collapse
Wish I could fix up our internal policy issues!
More seriously, does anyone know of any document that I could provide to our IT people that would convince them that the BB Connect software (running on the O2 mini) will not be a risk for the Blackberry Enterprise Server (and related systems)?
Click to expand...
Click to collapse
The issue is not really with BB Connect. The issue is that with Blackberry devices, the IT department can force a profile onto the Blackberry device and set up policies that cannot be overriden. Eg, they can set a policy that the device will ask for a password after 5 minutes of inactivity. This however cannot be done with a PDA running BB Connect.
Other examples of policies that they cannot enforce:
- Internet usage (web browsing, ssh'ing etc)
- Installation of software (games, etc)

Have you guys had any luck getting this working with Optus.
I have been trying to get it going for about 3 days now and am about to put it into the to hard basket.

Hi all,
I got it all installed and got my email address and 'the activation" password from my IT department. We use Blackberry Enterprise server.
There is no place for me to enter that information in the settings, any idea?
Thanks,
Eric.

anyone can help me...?
when i want to upgrade the ROM, there an error message "Country ID error". then what should i do...?

BLACKBERRY WORKING INOPTUS SETUP
After you install the BB conect from T mobile change the regional settings to dutch (Netherlands) after that start the blackberry aplication and it should log on to blackberry after that go to http://www.blackberry.com/go/email/optus and register the handset you must have a blackeberry data plan
You can set the regional settings back to australia after the first registration seams to work for me .