Related
Somebody has trouble with WM 2005, ActiveSync 4.0 (in PC) is working not stable or hanging all the time and me too- Magneto with WinXP SP2, office 2003 SP1.
In my experience some solution can be improved as following:
1. ActiveSync via IR - very sample but too slow
2. ActiveSync via Bluetooth - sample and fast
3. ActiveSync via USB, we need to do some steps
+ Turn off firewall of OS windows
+ Open network cards on your Himalaya:: Settings/ Connections/ Network cards
+ Click "Remote NDIS host" and you can see: Marked " Use specific IP addres"
+ Click " Use server-assigned IP address"
+ Click OK
+ Connect your device to PC, ActiveSync must be working at least in my case
,,,,
i tried these but it didn'nt work plz try to help its now 20 days of serching for a solution for active sync 4 proplem with usb
,,,,
i tried these but it didn'nt work plz try to help its now 20 days of serching for a solution for active sync 4 proplem with usb
??
@ xpirate
You can try remove activesync 4.0 and reinstall again, reset PC, turn off firewall and reconnect.
the problem i have is with outlook and activesync. whenever i try and use activesync, it pops up with some dialog about outlook not being configured correctly. which is true, seeing as I DONT USE OUTLOOK FOR ANYTHING! so why is this happening? it's not even set to sync email as i dont use outlook!
deadparrot said:
the problem i have is with outlook and activesync. whenever i try and use activesync, it pops up with some dialog about outlook not being configured correctly. which is true, seeing as I DONT USE OUTLOOK FOR ANYTHING! so why is this happening? it's not even set to sync email as i dont use outlook!
Click to expand...
Click to collapse
I noticed the same problem with AS 4 - it would only synchronise Favourites and Files.
Read the error messages carefully and you will find one telling you to use the 'Detect & repair' option on Outlook. I did so and it synced properly.
It was when I went back to Outlook Express that I realised that my OE wasnt the default email client anymore - Outlook had taken over that function. I made OE the default client again and AS stopped synchronising - went back to the same old error.
From the above I can only conclude that AS4 will only synchronise with Outlook and not any other PIM programmes. It also requires Outlook to be your default email client if you want to sync - slimy lil microsoft trick.
If you have a firewall, you will also notice that ActiveSync tries to send out email messages - this is both annoying and scary. Who are these messages intended for - Microsoft? I have blocked AS4 from sending emails on my firewall, but I still have to do a 'detect and repair' which sets Outlook as the default email client everytime I want to sync...
Problemas with the activesync
I don´t know what happen with the activesync and w2005. I cannot synconize because a hardware happen in the device manager.
The error is in the device manager-network adapters- windows mobile-base.
thanks for the help.
Txemuki
Re: Problemas with the activesync
belaten said:
I don´t know what happen with the activesync and w2005. I cannot synconize because a hardware happen in the device manager.
The error is in the device manager-network adapters- windows mobile-base.
Click to expand...
Click to collapse
I got the same problem with my Win2003Server box.
If you are running XP then you need to apply Service Pack 2
If you are running 2003 then you need to apply Service Pack 1
Seems that these packs have files "netrndis.inf" and "Usb_Rndis.ndi" that fix our problem
If you will find these files could you pls send them here? I dont' have SP1 installed and cant find these anywhere ((
I can confirm this.
On my office notebook I don't have SP2 on XP and Activesync does not work via USB (Bluetooth works).
On my home PC I have SP2 on XP and Activesync works via USB.
I guess I have to try to get these files somehow.
Patric
Update: OK, I got netrndis, but I don't have usb_rndis...
Hi Patric,
Thanx for the file!!!
Can you also post: rndismpx.sys AND usb8023x.sys ?
So, hope we will find a solution for non-SPed WinXPs and maybe for non-SPed Win2003
Thx!
OK, the files are attached. Does this help? I'm still missing the USB_rndis.ndi file.
Cheers Patric
Hi Patric,
pschoch said:
OK, the files are attached. Does this help? I'm still missing the USB_rndis.ndi file.
Click to expand...
Click to collapse
Thank you very much for the files! No need for the "usb_rndis.ndi"
It seems to be working on XP but not on my w2k3 box :-(((
Here what to do with files on XP:
1) Open "Drivers" subfolder in your ActiveSync folder (i.e., c:\program files\microsoft activesync\drivers)
2) Copy all three files there: netrndis.inf, rndismpx.sys & usb8023x.sys
3) Put your I-Mate to the cradle
4) When device installation wizard will ask you to proceed with Automatic or Manual installation you need to Choose "Manual". Then open your activesync's Drivers folder. Choose "Windows Mobile-based device" and wait until installation is finishes...
Good Luck!
hi there..
i have installed longhorn winhec build 5048 (the newest), office xp, activesync 4 and connected my mda2 (with wm2k5) to pc
i can see it in network controlers and activesync connects to mda2
but when i sync, i get an error message
i don't connect to exchange server, i just want to synchronize mda2 with outlook
the error is on the screenshot
thanks for help
johnz said:
i have installed longhorn winhec build 5048 (the newest), office xp, activesync 4 and connected my mda2 (with wm2k5) to pc
i can see it in network controlers and activesync connects to mda2
but when i sync, i get an error message
i don't connect to exchange server, i just want to synchronize mda2 with outlook
the error is on the screenshot
Click to expand...
Click to collapse
Have no exact idea cause didn't have such, but try to:
1) Disable ALL possible firewalls
2) Make sure your current ActiveSync Partnership is not "Microsoft Exchange" and if it is, just delete current partnership and create a new one
3) Remove "Email" from your sync list?!
4) Remove "Favorites" from your sync list?!
thx..
but..I have no firewall turned on (i had only microsoft firewall, it's off)
I have never connected to an exchange server, my partnership in activesync is only with my pc.
I have reinstalled activesync, not useful
removing items could help.. i'll give it a try
i'm going to sleep for now, thanks..
I *think* longhorn is very nice, but i'll stay with xp
I copied everything and did the procedure... now I get the error message 'Device can not start (10)'...
Not successful yet...
Patric
can instal 2005 on my xda2
hey i downloaded the win2005 and active sync 4 but when iam flashing ma rom and instaling the file an error says that cannot connect or smthn or an error in connection why is that ?
any progress
Same error Pschosch
No Progress what so ever!!
ActiveSycn 4.0 Works after all!!!
I fixed my ActiveSync USB problem...
I downloaded ActiveSync 4.0 from Microsoft's web site and instlaled over current AS4.0.
When I placed my MDA2 on the cradle, the same problem persisted, so with the PDA still in the cradle I unplugged the USB connector and then connected it again but to another port. Now the system detected a "new" device and installed properly this time so now it works 100%.
I hope this procedure helps you too!
By the way, I'm on Win XP (no SP2) and USB 1.1
Best regards,
Rayan
Does the activesync 4 can sync WM2003SE? cuz i got problem saying that version incompatible..
So I purchased the Exec today w00t and 2nite IVe been trying to sync it to my laptop (Dell Latitude D600) running Windows XP SP2
I've followed the instructions on the MS webstie regarding problems with firewalls, VPN and network accelerators but to no-avail.
I have managed to sync it to my desktop PC (Windows XP SP2) but thats not real use to me as all my work stuff is on my laptop.
I had a previous version of AS installed but have removed this - still no joy. I get the following popup error messages when I start AS - wether Im trying to sync or not
http://www.nigelcooke.com/images/error1.jpg
http://www.nigelcooke.com/images/error2.jpg
Any points on this?
thanks,
Nige
PS: I am using Checkpoint VPN on my laptop but under the LAN connection for my mobile device I unchecked the box as per the instructions - still no joy ! [/url]
Hi,
So I think Ive discovered what the problem is - good old VPN blocking the connection - I guess even though the error message talks about an incorrect software version it could just be that AS isnt getting a chance to start up and failing.
Time to talk to our corporate guys in regards to a new VPN policy - how hopeful am I ?
Nige
Okay so problem not solved and this one is driving me totally nuts ! Im so desperate if anyone can help me solve it I'll donte a bit of cash to the tekguru fund !
So basically the error I keep getting is one or both of the following
http://www.nigelcooke.com/images/error1.jpg
http://www.nigelcooke.com/images/error2.jpg
Troubelshooting to date
- installed AS4.0 with no joy
- delete the AS3.x folders, dlls and registry entries (i think i got them all) with no joy
- uninstalled my VPN and tried to install / sync with no joy
- got down on my hands and kness and begged the XDA master to give me some joy, with no joy !
So Im really at my limits now - I even got a message on the Exec 2nite when I went to syn that I needed to upgrade the version of AS on my pc - errr ?
Nige
PS: and it works on my desktop pc - had 3.8, upgraded to 4.0 and sync no problem - but of course all my work gubbins is on the laptop.
Help!
My spiffy new Wizard is not playing when it comes to the the syncing side of things...
I have Office 2003, and have been using async 4.0 with my WM5 blue angel quite happily. All works.
I installed ActiveSync 4.0 from the CD that came with the wizard, and then plugged in the wizard. "Retrieving settings..." comes up, and then nothing happens. I've left it for half an hour - no luck.
The communication seems fine, as I can explore "my mobile device" and that works well, but sync is no joy at all
I tried syncing over IR, and got told that error 85010014 had occurred. Googling shows I'm not alone.
I upgraded to 4.1. No joy.
I removed outlook and reinstalled. No joy.
I installed Office 2003 SP2. no joy.
Deleted partnerships from both devices. No joy.
Hard reset the wizard. No joy.
Changed my profile to not use cached mode. No joy.
I am a bit frustrated with this - any further suggestions? My only thoughts are that the firewall is blocking activesync's requests to the exchange server when it starts up the comms, but on the other hand the blue angel is happy! Help! please?
Hi Chiark,
I don't have another WM5 device to compare with, but my Wizard won't sync to Outlook on my laptop as long as Sygate Personal Firewall is loaded. If I exit SPF until the first sync happens I can then reload SPF and it keeps sync'ing away without a problem. If I set SPF to 'Allow All' it still won't work. The MS help pages mention what ports to open, but also mention problems with VPN clients that work in the same way, wedging themselves into the protocol stack.
I'd try disabling the firewall to see if it helps... On my work laptop with McAfee desktop firewall I can't adjust anything, but sync'ing over IR works fine. On my own, notes don't appear to sync, giving a similar error to yours, but I did read that another Thunderbird user fixed that by making Outlook the default mail client again.
Hope that helps..
Dox
(ocassionally of the ICE forum too ;-) )
Yeah, I have the same problem. Can't sync with the usb but can sync with IR. I tried closing Sygate FW but that didn't help any. I use Thunderbird as my mail client so always get a message saying that outlook is not my default mail client...blah blah. I don't know if that has anything to do with it, but then why would it work over IR?
I am guessing something is messed up with the usb driver or something.
Thanks for the support
It's all pointing to an error with the outlook side of things, as I still can't sync over IR either, but I can explore the device quite happily.
I've run scanpst on all my pst files, no joy .
Try here, Microsoft have posted some clues
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
thanks for that - I tried those. The best resource I've found is Chris De Herrera's troubleshooting; http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
In desperation, I've done everything again this morning.
I was assuming that setting my firewall to "Allow all traffic" would, bizarrely, allow all traffic. It wasn't.
I couldn't disable the firewall; I had to uninstall it.
It's now working, but hellishly slowly.
Why the Blue Angel will sync and this wont is beyond me!
Cheers,
Nick.
Well, sygate has had to go back on due to corporate policy... No joy. But the blueangel syncs.
ARGGGHH!!!!!!!!!!!!!!
When I installed AS4.x, one of the .dll's was called something like 802AFUSB.dll (from memory, so ICBW), which makes me think MS are running "Ethernet" over USB which suddenly brings activesync under the jurisdiction of our firewalls. I don't know if that's just done in firmware on "upgraded" devices, or maybe there's some hardware changes in native WM5 devices, that kick in the ethernet over USB that you don't get on upgraded or pre WM5 devices?
Do you need AS4 to sync the BA under WM5 Nick?
Dox
Hiya Dox, it's definitely firewall related IMHO, but I'll be stuffed if I can see what's wrong: the firewall isn't blocking any traffic, I've opened every port I can see, and it's still not working correctly.
the blue angel syncs using the same mechanism, over TCP/IP connection via USB, and does so without a problem.
Code:
Creating new partnership for device 0x0 (WM_Wizrard, PocketPC).
11/15/2005 11:28:48.342 p(356) t(2052) TraceToFile -> ERROR in CConfigMgr::GetConfig : hr = 0x80072746 - cfgmgr.cpp(318)
11/15/2005 11:28:48.342 p(356) t(2052) TraceToFile -> ERROR in CDataSourceCol::_QueryDevice : hr = 0x80072746 - DataSource.cpp(5299)
11/15/2005 11:28:48.342 p(356) t(2052) TraceToFile -> ERROR in CDataSourceCol::Load : hr = 0x8000ffff - DataSource.cpp(3503)
11/15/2005 12:51:41.807 p(356) t(384) TraceToFile -> ERROR in CHttpEngine::SetTrustedIp : hr = 0x80072726 - httpeng.cpp(253)
11/15/2005 12:51:44.361 **** ActiveSync exiting
Funny that crapi is causing the problem... Googling that number shows that it could be related to MSN or WM10, neither of which are present on the blue angel. I might install MSN on the host to see if that helps, but I can't see how it would.
I also think it might be to do with outlook running in cached mode as I changed that setting when I removed the firewall. Damn and blast!
Argggh!
Stranger and stranger: if I remove Sygate Security Agent, it works fine... However, corporate IT are rather against me doing this
The MS help docs do mention probs with VPN adapters that slot themselves into the protocol stack to do packet redirection. I only use SPF rather than the security agent but I guess it slots itself into the protocol stack to watch for apps attempting to use the network interfaces above it in the stack. I wonder if it's a software compatibility rahter than security policy problem. I'd guess wedging an additional layer into an already complex stack is far from trivial. Maybe MS just assumed everybody would have a nice clean TCP/IP stack with MS Firewall...
Does SSA not have an "exit" option? We did use ZoneLabs Integrity Agent on the work machines, but engineers could get a special profile pushed to them which llowed them to quit the app when they needed to connect to our kit on customer site which scrapped with IA. I only need to exit SPF to get the session started, I can restart it as soon as the sync gets underway and it's okay...
Roll on 4.2 and a fix to all this shenanigans
Thanks for the thoughts Dox. I agree that it's looking like incompatability rather than config, but I can't understand why the blue angel works: it's truly weird!
The "Exit" on SSA is disabled by our system administrators, meaning to get rid of it, I have to uninstall it . There is a "pass all traffic" option which doesn't appear to work.
I'll now secure my laptop with Windows Firewall; our group policy forbids us from turning it on, but I can sort that out.
Cheers!
Nick.
Hi,
Can someone help me? I recently bought iMate JASJAR. I have no trouble to connect with Desktop with ActiveSync 4.1 and WIN XP Home SP2. However, I have troubles to connect with the PC at work running ActiveSync 4.1 and WIN XP Professional SP2. The PC detect USB and Mobile Device but has error message saying not connected probably and may not work properly......
The ActiveSync never get connected. Please help. Thanks.
William
I used to have the same problem, but I discovered, as did others on this forum, that plugging the USB connecter into the Universal while the Universal is off works best.
1. Push the power button on the Universal to turn it off.
2. Connect the USB cable.
3. The Universal turns itself on, and
4. ActiveSync connects and syncs.
HTH!
I think there are issues with firewalls and anti virus applications that also prevent Active Sync from working correctly, maybe that's where your problem lies?
Regards
Take a view your Windows firewall, then, open the exceptions and look about the ActiveSync and fix it.
Hi, Everyone: Thanks for the advise. However, I tried all you mentioned but still not working. My problem is the PC did not recognize the device from USB connection. I did try the windows firewall and make sure the check mark shown on all "ActiveSync" items. But it is still not getting recognized. I have no troubles for Win XP Home Editions w/SP2 at home PC. I am having the same AntiVirus and Internet Security (All from Symantec) on Home and Work PCs.
Please advise.
Thanks.
Wel, Be sure you have the last ActiveSync 4.1 version?
What do you think if you erase the program (in the PC that you have the problem) and install it again.
I had have the same problem and I did the way I share with you. Let me know if it works!
Luck.
Hi
I had same problem.
I fixed it by plugging my ppc into my laptop once that connected i then plugged it back into my main pc and bingo
_^.^_
Hi,
I did reinstall the ActiveSync 4.1. Then, the other finally recognize the device now. However, I have two other problems now:
(1) The Sync did not get completed. I always got Erroe Emssage saying "The ActiveSync encounters problems from desktop. Support Code: 85010014.
(2) Then, I tried to connect to the old machine which I Sync no problem before, now it processing the Sync forever.
It appeared that I cannot really Syn for both machines now.
Please advise.
Try to soft reset your ppc.
Regards,
Arto.
I have been struggling with a similar (perhaps the same) issue which I have just found the fix for.
The environment is Exchange2003 SP2, ISA2004, XP PRO SP2 laptop running Activesync 4.1, Win Mobile 5.0 phone edition PDA (Qtek 9000).
The PDA synchronises with Exchange Activesync Server via a cellular (GPRS) connection no problem.
The problem we had is when the PDA was attached to the laptop via the USB cable (or Bluetooth) - the error we got was " Your account in Microsoft Exchange Server does not have permission to synchronise with your current settings. Contact your Exchange Server Administrator. Support Code 85010001 " which is clearly cobblers because it syncs fine over a GPRS internet link. Also the PDA takes between 2-3 minutes to error out and I have seen some posts in other topics that interprett this delay as a failure.
The above symptoms occur after a hard reset of the PDA and a de-install / re-install of Activesync 4.1 on the Win XP Pro laptop.
The clue to the fix was that another domain user, using the same Win Mobile 5.0 device, and the same Win XP Pro laptop, had no problems via a USB connection and I could not see what was different about their AD / Exchange permissions.
It turns out that new domain users using Win Mob 5.0 PDAs have no problems whereas existing (older) users (possibly those who used PPC 2003) have got something in their domain profile that causes the problem. Solution is to delete the domain profile (a copy first would be wise) and recreate it - bingo problem solved.
Hi, Waltzing:
Thank you very very much about your comments. You are very correct. My case is with Notebook running XP Pro SP2 which I used at work and was connected to iMate PDA2K w/WM 2003 2nd Edition before. I wait for almost 2 hrs to complete the Sync at home computer. I am kind of concern I have to wait so long everytime. Any advise?
Can you tell me how to delete the previous Domain as you indicated in your reply. I try not to hard reset the PDA. I already re-install the ActiveSync 4.1 and it can connected now. However, the Support Code is still there. I tried to Sync individually, but I always have the same problems for Calendar and Contact which are the most critical items for me.
Another issue for Contact. I found that I have several contacts has a lot of info in Note in PC but got truncated to the PDA JASJAR after Sync. Is that normal? Is there anything can be done to keep those lenghty note in the contact?
Please advise the procedures.
I really appreciate.
Thanks.
Hello Williamchu, I have done some more testing and I have to make a correction - I have solved this problem but for me it was NOT a profile issue. It is likely to be to do with your work proxy server.
As I am sure you know - in order for a WM 5.0 device to sync with Exchange Server via a GPRS cellphone connection you have to tell WM 5.0 the Internet URL of the Exchange Server - typically something like mobile.somedomain.com
When you connect your PDA to your PC via a cable - Activesync (on your PC) will search for the Exchange Server via it's name e.g. mobile.somedomain.com - the problem is that, in many local area networks, Activesync cannot resolve mobile.somedomain.com to the IP address of the Exchange server except via a proxy server (in our case an ISA server). This is why Activesync appears to hang - it spends all it's time looking for an Exchange Server it cannot find (I have also seen it throw up sys errors 85020006 and 85010001 at this point).
Connect your PDA to your PC (via a USB cable) after you have logged the PC onto your work domain.
On the PDA go to Start > Settings > Connections > Connections
Under "My Work Network" you will see either "Edit my proxy server" or "Set up my proxy server" depending on wether a work proxy server has been configured or not. You need to know what your proxy server name is and check both check boxes. Your IT guys will tell you what your
proxy server name is.
My apoligies for the bum steer about profiles - I have a complex test environment and changed 2 things simultaneously (without realising it) to try to fix this problem one of which was a new profile - which as it turns out has nothing to do with the problem. I hope this fixeds it for you.
Hi, Waltzing: Thank you for the info. However, what if I did not even select the Exchange Server to start with ActiveSync. I don't need to Sync the server. I just need to Sync the local machine Outlook Personnel Folders not the Public Folders. I skip the setup part when ActiveSync asked me. I still get the same error message.
Another issue, How can I delete files from "Storage Memory", somehow, it is 97% full. I installed most of the program in Storage Card which I have 4GB and I have plenty room left. I don't know why the "Storage Memory" got so full. After I uninstall some programs, I only free up Program Memory but not the Storage Memory. Any idea?
Do you have any idea about the Contact Note got truncated?
Thank you for all your kindness and advise.
William
Williamchu, I will contact you about this.
williamchu said:
Hi,
I did reinstall the ActiveSync 4.1. Then, the other finally recognize the device now. However, I have two other problems now:
(1) The Sync did not get completed. I always got Erroe Emssage saying "The ActiveSync encounters problems from desktop. Support Code: 85010014.
Click to expand...
Click to collapse
Well this problem gets solved when u open Outlook on ur PC and then Help --> Detect and Repair.
williamchu said:
Hi, Waltzing: Thank you for the info. However, what if I did not even select the Exchange Server to start with ActiveSync. I don't need to Sync the server. I just need to Sync the local machine Outlook Personnel Folders not the Public Folders. I skip the setup part when ActiveSync asked me. I still get the same error message.
Another issue, How can I delete files from "Storage Memory", somehow, it is 97% full. I installed most of the program in Storage Card which I have 4GB and I have plenty room left. I don't know why the "Storage Memory" got so full. After I uninstall some programs, I only free up Program Memory but not the Storage Memory. Any idea?
Do you have any idea about the Contact Note got truncated?
Thank you for all your kindness and advise.
William
Click to expand...
Click to collapse
William did u manage to finally solve the problem??
Morning - looks like I am one of the few in the Uk to have got my Nexus - arrived yesterday morning complete with engraving on the back.
As an aside the DHL tracking on the web still shows as only "shipment details received"!
The reason for my post is getting email from my Exchange server - it all works fine with my iPhone and Hero, but when ever I try to connect with the Nexus I keep getting "Setup could not finish - Unable to open connection to the server"
I have tried Touchdown and it is also upable to get the activesync profile from my server! gets a Error 500:
Is there something simple I am missing? I am able to browse the wen and get my gmail on the device but no exchange!
Any help would be great
Thanks
John
I have been able to use both the Android mail connection & Touchdown to connect to my hosted Exchange server (2007) using SSL, I guess as you have connected from other devices you must know the settings of the server.
Are you connecting via Wifi or 3G ?
Shouldn't make a difference, but which carrier are you on & did you get the 3G correct ?
Can you connect to the server on OWA via the browser ?
Good luck
Working fine for me, have you tried playing around with the settings? E.g. mine doesn't work unless I've checked the SLL box (but not the accept SLL certificates box), and make sure you precede the username with domain\
tried on both 3g and wifi - both no joy
just been looking for roadsync on the market and I don't appear to have any paid apps either...
been using an O2 sim just putting my orange sim to see if it makes a difference but doubt it will as wifi doesn't work...
stumpted!
I originally had a problem connecting with the native activesync with a similar error, however touchdown worked fine. I would try touchdown quick config and see if it can figure it out. You also might need to look at the certificate options under touchdown. Forcing that might help.
I have tried again with Touchdown - and managed to capture these results from the log:
I have reset my hero and reconnected to my exchange server and it connects fine...
I have called HTC to arrange a hardware replacement but the guy on the phone didn't seem to know what he was doing.
Checking Certificate...
Checking ActiveSync with SSL...
ActiveSync location returned HTTP code 500 : ( The request was rejected by the HTTP filter. Contact the server administrator. )
ActiveSync Version :ActiveSync ERROR :500
Trying activesync protocol 121...
ActiveSync provisioning returns HTTP:400
Error provisioning ActiveSync: Policy status is 0
Trying activesync protocol 2.5...
ActiveSync provisioning returns HTTP:200
ActiveSync provisioning success
The following policies have been requested :
- Allow Simple password
Refreshing AS folders
Error refreshing folders
Socket is not connected:Exception performing request
ActiveSync version check returned negative, but still trying for 12.1
Checking 2007 with SSL...
attr value delimiter missing! (position:START_TAG <HTML dir='null'>@2:11 in [email protected]) for operation: Subscribe-> Error renewing a subscription
Socket is not connected for operation: Subscribe-> Error renewing a subscription
Checking 2003 with SSL...
Checking 2003 without SSL...
Socket is not connected:Exception performing request
Would welcome any help from someone wiser than me
Cheers
John
How did you capture the log from Touchdown?
I'm using Touchdown here as well and have no issues to speak of. From what it looks like it might be something server-side?
Quick connect in touchdown captures the log as it tries to connect.
I agree it all points towards a server issue, but what is different between the nexus and the hero? I have reset my hero and reconnected with the standard android active sync connnector and it works fine. I use a neuxs with the exact same settings on either touchdown or the android connector and it fails!
It is driving me mad - I have synced my outlook contacts with my gmail account so I at least have numbers etc. but without email this phone is going to end up on ebay real fast
John
Not sure, but have you set the simple password in Touchdown? It looks like that is a required policy and if touchdown doesn't report back that it is set you won't be able to configure.
because the hero doesn't support the simple pin I got my exchange admin to remove this requirement for me
An even bigger thing for me was the lack of Exchange Calendar Sync on the N1. Seems a terrible omission when the Droid/Milestone supports it without trouble.