Hi,
I have a problem with my magician.
Every time I power it on (warm-start) it tries to execute a program (skype) and gives error (because skype was deleted by hand).
I tried looking with a registry editor and could not find the place it's told to start it. No stuff in autorun under \windows too...
where do I look?
Answering my own question
I'll answer my own question as it could be usefull for others ;-)
There's a thing called "notification queue" which is basically a list of programs that need to be started in kernel when things happen.
Skype had installed itself with an APP_RUN_AFTER_RESUME and was starting after each power on. Since I deleted the prog by hand, the queue was left behind.
To delete, I used PocketMechanic (there's a trial version also).
I could not find the references in the registry.
Any body knows how to manage this queue and where it's kept?
I have a new (four days old) Cingular 8125, and it got a bit antsy on me today.
After working flawlessly for three days, I was installing some applications on a new 1 GB mini SD card, soft resetting after each installation, when it returned after a soft reset and suddenly had no phone network. No "E" indicator, and an exclamation point next to the signal strength indicator. Uh-oh, thought I, before I broke down and cried! OK - not really, but I definitely wasn't happy about this!
When I checked the network settings, it said No Network under the GPRS setting. I called Cingular, spoke with a data rep, and performed a hard reset. (Had to use the "Clear Storage" app - holding the keys and soft reset wouldn't work). As soon as it returned from the hard reset, the Cingular software the rep had pushed out to me installed and phone service was restored. Which is a good thing!
But now I can no longer sync the device via Activesync 4.1. Nor can I install any applications; when I try, I get a dialog saying that the installation was unsuccessful. Windows installer or CAB installation, makes no difference. I can't successfully install anything on the device. I had scrubbed the mini SD card, except for a few folders filled with icons for use mostly in Pocket Informant and PocketBreeze. I figured that it couldn't hurt to leave them there. I also can no longer delete files or folders from the device. It's similar to not having Administrator rights on a Windows XP machine. As if everything is read-only, but I cannot change it.
I copied Smartkey over to the mini SD card via Explorer in Activesync, but whenever I reset the device I get a dialog saying that Smartkey cannot run, unknown developer, etc. I can't close the dialog right away, but it does disappear after about 30 seconds. If I open File Explorer and tap on the smartkey.exe file it does start and work normally - until the next time I soft reset.
Activesync will connect with the device but will not sync. Throws the attached error message. So I can explore the device but not sync. I tried deleting the partnership, performing a "repair installation" of AS 4.1 - no change.
As for the applications I had installed prior to all of this, they all seem to be benign - with two possible exceptions.
In Main Memory:
Pocket Informant
PocketBreeze
ContactBreeze
iLauncher
On the mini SD:
Resco File Explorer 2005
PDAMill's Gamebox Solitaire, Gems, and Classic
Dinarsoft's HandySwitcher and HandyMenu
Phatnotes 4.7
ListPro 4
Tweaks2k2
Resco Sudoku
Resco Keyboard Pro
All versions that claim to support WM5. All applications seemed to be working fine, with the exception of Resco Sudoku and Resco Keyboard Pro. The only change I had made with Tweaks2k2 was showing the time and date in the taskbar. Resco Sudoku locked the device up, with just a black background and 13 large colored orbs on the screen. I uninstalled it immediately. Resco Keyboard kept giving error messages when I tried to select it as the SIP. I had just uninstalled Resco Keyboard and performed a soft reset when it returned from that reset it had no phone network. Note that all of these applications had been working fine up until this point in time, except Resco Sudoku and the Resco Keyboard Pro. Hmm... Needless to say, I suspect that the Resco apps have a problem with WM5. But I owuld think that a hard reset should have cleared up anything those apps had done. Maybe not, though.
Anyway, that's when I called Cingular. Does anyone have any idea at all as to what could be causing all of this? Or better yet, what could fix this? Please!!
I'm very familiar and comfortable in WM2003/SE, but I'm completely new to WM5, so I'm not even sure where to look for troubleshooting.
Thanks in advance for any advice!
EDIT: Really sorry the thumbnail is so small - I didn't think that it would be, Click on it to read it. Thanks again.
EDIT: Error should read: 0x8000ffff Sorry about that.
I think the fact that you cannot delete files/folders on the device is key. If you cannot modify folders, then the installer can't either, so software installations will fail. Does this also apply to files and folders on your card? I'm guessing that it does not, and that your supposition (key folders and perhaps registry keys are RO now) is correct. Unfortunately, you can't modify folder permissions using activesync explorer and you can't install an application that can either. Catch-22.
Have you tried a hard reset subsequent to your discussion with the Cingular rep? Perhaps this will re-create an installation with the standard settings.
Sleuth255 said:
I think the fact that you cannot delete files/folders on the device is key. If you cannot modify folders, then the installer can't either, so software installations will fail. Does this also apply to files and folders on your card? I'm guessing that it does not, and that your supposition (key folders and perhaps registry keys are RO now) is correct. Unfortunately, you can't modify folder permissions using activesync explorer and you can't install an application that can either. Catch-22.
Have you tried a hard reset subsequent to your discussion with the Cingular rep? Perhaps this will re-create an installation with the standard settings.
Click to expand...
Click to collapse
No, I haven't hard reset again yet - I wanted to wait and see what responses I get.
I did, however, find one of the Activesync logs though, and all sync attempts since the last one that worked have the following two error messages:
"TraceToFile -> ERROR in CChangeTracker::GetMaxCounterInProfileCleanupTable : hr = 0x800ffff - ctapi.cpp(3695)
TraceTraceToFile -> ERROR in CRAPIDevicePrivate:HandlePackets : hr 0x800ffff - RAPIDevicPriv.cpp(443)
And then some whcih are very similar, but with the numbers in parenthesis changing.
Look familiar to anyone?
Thanks.
OK, I just found a Microsoft KB article (Q243349) that seems to indicate that an 0x08000ffff error is Microsoft SQL Database-related.
??? Baffling.
Actually I do have an MSSQL Server on my PC - one of the programs that I run installed it and requires it. Maybe if I disable it?
EDIT: Error should read: 0x8000ffff Sorry about that.
I just noticed that wherever the errors start throughout the log, the only two applications mentioned - other than Activesync, of course - are Resco Explorer and Ilium's eWallet, which is really odd. I never installed eWallt on this device, though it has been giving me fits on my AximX50v ever since they introduced SyncPro about a year or so ago.
My 8125 is up and running again.
I performed a hard reset and this time I downloaded and installed AS 4.1 on my notebook and tried synching with that. My notebook does not have an SQL server installed, and it's a "virgin" AS install - neither Resco Explorer 2005 nor eWallet Pro has ever been installed on that PC.
I can't say for sure, and I'm still investigating, but I believe, based on the Microsoft KB article that I referenced above, that the SQL server on my desktop PC, and possibly eWallet Pro and/or Resco Explorer 2005, is the cause of my recent grief.
The MSKB article specifically targets the SQL database - same version as mine - as a known cause along with certain databases, and since both eWallet and Resco Explorer 2005 are mentioned throughtout the WCESComm.log, always in the first four or five lines of the error messages contained in the log, I suspect that eWallet's DB may have somehow triggered the mayhem, as their SyncPro has caused endless losses of my eWallet data since Ilium introduced it. It's possible that Resco Explorer 2005 just happened to be the application I had just installed before the device went belly up for a bit there. Actually, Resco Keyboard Pro was installed right after that, but since RE 2005 is mentioned in every error log item, and since Resco has a special page on their site mentioning how "...an issue with the way that Windows Mobile 5 handles installing software that may result in a failed installations...". I've written Juro about the issue, to give him a heads up just in case.
So all is well for now. Hopefully I will be able to continue synching my other PPCs (five), all with WM2003/SE, on the desktop, as the SQL thing is only supposed to affect the WM5 OS.
If anyone else runs into a similar situation, please send me a PM or post here. I'd be glad to share whatever I discover on this, and I would also be interested in seeing how other devices were affected, common issues, etc.
Hi,
When I tried to remove one of my programs, using remove programs, there is always this ERROR: (the name of the software) was not completely removed. Do you want to remove it from the list of installed programs? Then after I choose yes, the program is still exist.
Can anyone please explain to me what happen with my pocket pc, and how can I remove the software compeltely?
Is it related to pocket mechanic that I am using, because I usually always delete the registry?
yahyae said:
Hi,
When I tried to remove one of my programs, using remove programs, there is always this ERROR: (the name of the software) was not completely removed. Do you want to remove it from the list of installed programs? Then after I choose yes, the program is still exist.
Can anyone please explain to me what happen with my pocket pc, and how can I remove the software compeltely?
Is it related to pocket mechanic that I am using, because I usually always delete the registry?
Click to expand...
Click to collapse
Same error here always.. would love a good answer...
Also have the same problem on and off. A hard reset took care of it...
I have the same problem. I know the Universal and the Blueangel are two very different devices but even so it is the same error message. I have hard reset it 3 times and it still has the problem.
is this a WM5 flaw? :?
Maybe.
What I do to make sure I totally uninstall everything is install the same application back in. The Universal will then show a window stating that you are installing a program already installed and that it will be removed first before proceeding with the installation. After the automatic uninstall, I just opt to cancel the install process and the original application is now uninstalled completely.
Another suggestion, the latest version of Pocket Mechanic has a new feature to handle all uninstall options in the Universal. I have to say, I have not tried it yet.
yahyae said:
Hi,
When I tried to remove one of my programs, using remove programs, there is always this ERROR: (the name of the software) was not completely removed. Do you want to remove it from the list of installed programs? Then after I choose yes, the program is still exist.
Can anyone please explain to me what happen with my pocket pc, and how can I remove the software compeltely?
Is it related to pocket mechanic that I am using, because I usually always delete the registry?
Click to expand...
Click to collapse
Lots of people have had this (Including me)
The solution is to make sure the app isnt starting when rebooting i.e uncheck any today plugins, make sure the app isnt being started by the windows\startup\ location. Check the application to make sure there are no options set to automatically start i.e for pocket mechanic check that no auto cleaning etc options are checked - and then after all that soft reset your device. Then try to uninstall - should work.
There is something resident in the program memory causing the program not to be uninstalled - you need to find it and stop it from restarting prior to soft resetting your device.
Hope this helps.
Matt
Yes that's the solution I think. for this I use SPB Pocket Plus "safe mode" option if some program wants to be uninstalled.
I boot the machine "safe" and uninstall everything I want :idea:
got me a 8525 mayb 2 weeks ago now and i love it
my device information is as follows:
rom version: 1.34
radio version: 1.16
for anymore information just ask =)
got a 2 gb microsd card, case shouldve arrived already but im guessing will show up momentarily
i got the follow programs installed:
deniel herrero's bandswitch
securegsm phonesettings
htc x-button
microsoft live search
image speed-dialer today plugin freeware
resco explorer with registry add-in
logmein remote control
greesoftware gsplayer
sbsh pocket weather w/ vga icons
pocket nester
omegaone dominoes and checkers
hexacto casino
the majority of these programs are on my microsd card
and as far as my main memory, i have:
Storage: 32.45 mb free out of 56.22
Program: 29.74 mb free out of 49.08
as of yesterday, i noticed that after my phone was on the charger and went on standby for a bit, hitting the power button to revive it would get no reaction, i would have to soft reset it so this is annoying...
and not only that, i find myself soft resetting quite too frequently, few times a day. is this normal? and can this b bad for my phone?
i do love the phone tho
thanks in advance for any help
Firstly soft re-setting will not do any harm, in fact some folks set device up to run a third party application to soft reset at certain intervals just to ensure nothing un-toward is running or going to crash device.
There are quite a number of people who find a crash on coming out of standby.
I'd start with the routine stuff to check first: (which you may well have checked already!!)
1. Did you install a new application near the time when problems began? If so try uninstalling it. If tracked to a particular application you may still be able to use it with new settings. Can you also try temporarily removing the pocket weather application?? - this may be attempting an internet connection.
2. when putting onto charge you use your HTC X button to check nothing is still running and all is fully closed.
3. Providing you are not using Push mail, you ensure Active Sync does not start up, by using e.g. The Fake Server Trick
See how that lot goes first
Mike
appreciate the help. i think it may b pocketnester thats giving me trouble, just installed it yesterday.
thanks again
Hi. I've had trouble syncing my Touch HD this past few days - I think it may be to do with Phatnotes as the PPC disconnects everytime it is part way thru' syncing Phatnotes. Anyway, I thought I would try to remove this program but when I go to Settings -> Remove Programs - no programs at all show up in the list - blank! I have done a soft reset but nothing. Any ideas?
I'm hoping no one tells me to do a hard reset! I have stock rom and about 35mb of storage left.
Thanks,
Phil G, South Wales
Hi,
Try to reinstall some of your program. And look if its appearing in REMOVE PR..